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SATISFIED CUSTOMERS

4.6 /5

Average rating on Trustpilot
5

95%
4

0%
3

0%
2

0%
1

5%
Ger


Had a great experience with Selectra thanks to Dean. Could not fault Dean.
Explained everything to me, had great patience and understood my concerns.
Answered...

all my questions and so nice on the phone. What an asset to your business. see
more see less
Sandra


Thank you Dean for helping to make my switch easy and hassle free.

see more see less
Shane


Thank you very much Owen for your excellent customer service. You were more than
helpful and put me at comfort with your service and advice in making the choi...

ce to switch. Once again, thank you for service and advice. I'd highly reccomend
Owen for his knowledge and customer service. see more see less



POPULAR MONEY-SAVING GUIDES

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Energy Market
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SELECTRA IRELAND FAQ


WHO IS SELECTRA?

Selectra was created in 2007 by founders Aurian de Maupeou and Xavier Pinon with
the initial aim of helping French customers save on their electricity and gas
bills following the deregulation of the French gas and electricity markets.
Selectra has since expanded and is now in more than 16 countries. Selectra
Ireland first opened in 2019 to help the Irish sign up for home energy and
broadband deals. Learn more about the history of Selectra here.


THE SELECTRA MISSION - HOW WE SWITCH YOU

Understanding your options regarding energy, broadband, and waste can be a
challenge, particularly with an industry so inundated with strange terminology
and complex offer conditions. Here at Selectra, we help consumers streamline
this process by providing a one-stop solution for those who are interested in
changing their energy or broadband providers, or who are seeking to understand
their utility bills further.

To do so, we work with several Irish partners who offer competitive and
customized packages designed to suit your needs and save you money without
having to sacrifice customer service. We switch you to make the process as
seamless and easy as possible and believe that changing and saving money
shouldn’t be difficult.


IS SELECTRA’S SERVICE FREE TO USE?

Selectra’s Service is free to use for customers because we receive a commission
from our affiliates and partner providers for connecting them with new
customers.

This commission value is not added onto customer packages or otherwise charged
for by either Selectra or our partners. Customers can visit the Selectra IE
website and call our Energy and Broadband teams or affiliate partnerships
without charge. Any commission we receive does not influence the recommendations
Selectra provides its customers. Customer satisfaction is vital to us, and so we
strive to provide the best possible service to our clients through our
professionalism, depth of knowledge and through the provision of competitive
home utility deals.


DOES SELECTRA WORK WITH ALL PROVIDERS & RETAILERS ON THE MARKET?

Selectra does not work with all providers and retailers on the market. We switch
you to a selected panel of providers and products based on their values to
customers, the quality of their service and competitive pricing money.  For more
information about our partner providers, affiliates, privacy policy and
partnerships, visit our legal page.


HOW LONG DOES IT TAKE TO SWITCH ELECTRICITY OR GAS PROVIDERS?

Changing providers can take up to 28 days for both energy and broadband
providers. If you are in debt with your provider, this process may take longer.
Remember to cancel any standing direct debits set up with your previous provider
after receiving your final bill.


CAN I SWITCH PROVIDERS IF I AM RENTING?

Yes. We switch you unless your rental agreement specifically states that you
must remain with a single specified provider, otherwise, you have the freedom to
choose between companies. If an installation or structural change is required,
it is recommended to check with your landlord/landlady/rental agency in advance
of the change.


DISCLAIMER

Selectra provides all content and comparisons on its website in good faith.
Selectra holds no liability for the accuracy of information found on the website
due to changes in prices in information over time. Any information found on this
website does not constitute the basis for a contractual agreement or quote. If
you have any further questions, do not hesitate to contact Selectra Ireland



Switch today & start saving!  

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Call us for a better offer!

Monday - Friday: 10 am - 6:30 pm

(01) 913 1771 OR Free callback

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Here's how our customers rate us:

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3181 Ekomi

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