Submitted URL: https://helpdesk.joodle.cloud/
Effective URL: https://helpdesk.joodle.cloud/support/home
Submission: On June 25 via api from US — Scanned from DE

Summary

This website contacted 8 IPs in 2 countries across 5 domains to perform 17 HTTP transactions. The main IP is 3.225.132.66, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.joodle.cloud.
TLS certificate: Issued by R11 on June 25th 2024. Valid for: 3 months.
This is the only time helpdesk.joodle.cloud was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 9 3.225.132.66 14618 (AMAZON-AES)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 52.217.119.104 16509 (AMAZON-02)
1 18.66.122.116 16509 (AMAZON-02)
1 13.35.58.64 16509 (AMAZON-02)
1 13.35.58.53 16509 (AMAZON-02)
17 8
Apex Domain
Subdomains
Transfer
9 joodle.cloud
helpdesk.joodle.cloud
1 MB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 30760
cdn.freshdev.io — Cisco Umbrella Rank: 38549
25 KB
2 gstatic.com
fonts.gstatic.com
30 KB
1 amazonaws.com
s3.amazonaws.com
3 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 83
1 KB
17 5
Domain Requested by
9 helpdesk.joodle.cloud 1 redirects helpdesk.joodle.cloud
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 fonts.gstatic.com fonts.googleapis.com
1 static.freshdev.io helpdesk.joodle.cloud
1 s3.amazonaws.com helpdesk.joodle.cloud
1 fonts.googleapis.com helpdesk.joodle.cloud
17 6

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
helpdesk.joodle.cloud
R11
2024-06-25 -
2024-09-23
3 months crt.sh
upload.video.google.com
WR2
2024-06-03 -
2024-08-26
3 months crt.sh
*.gstatic.com
WR2
2024-06-03 -
2024-08-26
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-08-14 -
2024-09-11
a year crt.sh

This page contains 2 frames:

Primary Page: https://helpdesk.joodle.cloud/support/home
Frame ID: 2E34C40DAB875830D5545A31E21F1C39
Requests: 16 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 5898B1E35B36DF0B29563DD6A4727AFB
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : JOODLE HELPDESK

Page URL History Show full URLs

  1. https://helpdesk.joodle.cloud/ HTTP 302
    https://helpdesk.joodle.cloud/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

17
Requests

88 %
HTTPS

29 %
IPv6

5
Domains

6
Subdomains

8
IPs

2
Countries

1383 kB
Transfer

2420 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.joodle.cloud/ HTTP 302
    https://helpdesk.joodle.cloud/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

17 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpdesk.joodle.cloud/support/
Redirect Chain
  • https://helpdesk.joodle.cloud/
  • https://helpdesk.joodle.cloud/support/home
11 KB
5 KB
Document
General
Full URL
https://helpdesk.joodle.cloud/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.225.132.66 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-225-132-66.compute-1.amazonaws.com
Software
fwe /
Resource Hash
b692f6537a96c2dad7b5cfcf4fc0dd2bd42ab93490d1eb99f7d7364bc6524f47
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Tue, 25 Jun 2024 20:05:20 GMT
etag
W/"b267a4f5bae2cf8c767578dc36184f50"
nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
100
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
250624200620
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
38823eb9-c1cc-4f1c-acf6-08cca1a3848b
x-trace-id
00-c4da7fef9fc155ac2b05647e532ce914-d4efc5f4a11e4676-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Tue, 25 Jun 2024 20:05:20 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.joodle.cloud/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
52
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
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x-request-id
3ab42f42-f73d-42db-b0df-36a3b50d7a01
x-trace-id
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x-xss-protection
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theme.css
helpdesk.joodle.cloud/assets/cdn/portal/styles/
1 MB
117 KB
Stylesheet
General
Full URL
https://helpdesk.joodle.cloud/assets/cdn/portal/styles/theme.css
Requested by
Host: helpdesk.joodle.cloud
URL: https://helpdesk.joodle.cloud/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.225.132.66 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-225-132-66.compute-1.amazonaws.com
Software
fwe /
Resource Hash
297a80944c2745061f046fc80d4c0f266e7638e59e40478d639482791b49b5f6
Security Headers
Name Value
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://helpdesk.joodle.cloud/support/home
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
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content-security-policy
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General
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Requested by
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Response headers

date
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date
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129 KB
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General
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Host: helpdesk.joodle.cloud
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date
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Response headers

date
Tue, 25 Jun 2024 20:05:21 GMT
content-security-policy
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x-content-type-options
nosniff
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status
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content-length
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vary
Accept-Encoding
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content-type
application/javascript
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false
cache-control
public, must-revalidate
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Requested by
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Name Value
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Request headers

sec-ch-ua
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Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.joodle.cloud
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
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sec-ch-ua-platform
"Win32"

Response headers

date
Tue, 25 Jun 2024 14:46:12 GMT
x-content-type-options
nosniff
age
19149
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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x-xss-protection
0
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
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access-control-allow-origin
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cache-control
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accept-ranges
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timing-allow-origin
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expires
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Full URL
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Requested by
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URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.joodle.cloud
Accept-Language
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sec-ch-ua-mobile
?0
User-Agent
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sec-ch-ua-platform
"Win32"

Response headers

date
Tue, 25 Jun 2024 14:43:08 GMT
x-content-type-options
nosniff
age
19333
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
14824
x-xss-protection
0
last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
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access-control-allow-origin
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cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
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2 KB
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Image
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Full URL
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Requested by
Host: helpdesk.joodle.cloud
URL: https://helpdesk.joodle.cloud/support/home
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
52.217.119.104 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

sec-ch-ua
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Referer
https://helpdesk.joodle.cloud/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Tue, 25 Jun 2024 20:05:22 GMT
x-amz-version-id
h04zPpC9bi6_stwddacta3IRfK.3va92
Last-Modified
Tue, 03 May 2022 06:24:13 GMT
Server
AmazonS3
x-amz-request-id
97NPZRYYHZVXSAXR
ETag
"8b2c7bb5e5e7b6fec29514531278086b"
x-amz-server-side-encryption
AES256
Content-Type
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x-amz-replication-status
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Accept-Ranges
bytes
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x-amz-id-2
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static.freshdev.io/fdk/2.0/assets/
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20 KB
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Full URL
https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Requested by
Host: helpdesk.joodle.cloud
URL: https://helpdesk.joodle.cloud/assets/cdn/portal/scripts/marketplace.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
AmazonS3 /
Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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https://helpdesk.joodle.cloud/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
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sec-ch-ua-platform
"Win32"

Response headers

x-amz-version-id
sgN5WGRBb9J78rwgS1FnaJHFIxBhABsM
content-encoding
gzip
via
1.1 5ddb18e15e6b0ed6114111e515bddc66.cloudfront.net (CloudFront)
date
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x-amz-cf-pop
FRA60-P2
age
1967
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
PENDING
last-modified
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server
AmazonS3
etag
W/"7710acc17c571d645e33e0684d6fe89e"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=7200,public
x-amz-cf-id
v4U5vlFCPIo-0aJ_msSuvOAinyyKa-fuczAjAuF5iNSOq1vvt_wZAg==
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0
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cdn.freshdev.io/assets/
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6 KB
Script
General
Full URL
https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by
Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.58.64 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-58-64.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://helpdesk.joodle.cloud/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Tue, 25 Jun 2024 06:52:55 GMT
content-encoding
gzip
via
1.1 9a97e41242551c9a56be1311e4d3db70.cloudfront.net (CloudFront)
last-modified
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server
AmazonS3
x-amz-cf-pop
FRA60-P10
age
47548
x-amz-server-side-encryption
AES256
etag
W/"fc998c26d5121c1a48a2217fabb40e8f"
vary
Accept-Encoding, Origin
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=86400,public
x-amz-cf-id
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0
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heap_receiver.html
cdn.freshdev.io/assets/ Frame 5898
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0
Document
General
Full URL
https://cdn.freshdev.io/assets/heap_receiver.html
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.58.53 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-58-53.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Accept-Language
de-DE,de;q=0.9;q=0.9
Referer
https://helpdesk.joodle.cloud/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

age
52820
cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
Tue, 25 Jun 2024 05:25:03 GMT
etag
W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified
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server
AmazonS3
vary
Accept-Encoding Origin
via
1.1 6af229f397d391cfa25045f944cba714.cloudfront.net (CloudFront)
x-amz-cf-id
ua6kiJww8efjvw3s6UUCknkg5YzGXa13jRMUi4V-ZZa2Tmmf_gN7sg==
x-amz-cf-pop
FRA60-P10
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
s3.amazonaws.com
URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/30051341702/fav_icon/7j_I_J2wvrNoY87KxZwK0FH_XqwclTyPSw.png
Domain
s3.amazonaws.com
URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/30051341702/fav_icon/7j_I_J2wvrNoY87KxZwK0FH_XqwclTyPSw.png

Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 undefined| event object| fence object| sharedStorage object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

4 Cookies

Domain/Path Name / Value
helpdesk.joodle.cloud/ Name: _x_w
Value: 24_2
helpdesk.joodle.cloud/ Name: _x_m
Value: x_b
.freshdev.io/ Name: _hp2_id.143135558
Value: %7B%22userId%22%3A%227666681780062520%22%2C%22pageviewId%22%3A%224896539659029392%22%2C%22sessionId%22%3A%222120263156008398%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.143135558
Value: %7B%22r%22%3A%22https%3A%2F%2Fhelpdesk.joodle.cloud%2F%22%2C%22ts%22%3A1719345922783%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block