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 * Help center ↗
 * Log In

 * English
 * Español
 * Português

 * Products
   
   Products
   
   Background Check
   
   Validates personal, criminal and legal background
   
   Digital identity verification
   
   Verify the identity of your users from your website or app
   
   Customer Engagement
   
   Create automated and customizable chatbots for WhatsApp
   
   Electronic signature ↗
   
   Sign electronically from any device

 * Use cases
   
   Digital identity
   
   KYC and user onboarding
   
   Simplify access to services while complying with regulations
   
   Background check
   
   Checks the background of customers, suppliers or candidates
   
   Document signature ↗
   
   Agilize contract and document signatures.
   
   Automated chatbots
   
   Collections
   
   Optimize your collections management and improve contactability
   
   Acquisition
   
   Simplify acquisition and multiply new customers
   
   Automated sales
   
   Create sales assistants on WhatsApp powered by AI.
   
   Client service and support
   
   Automate your service channel and reduce costs.
   
   Campaigns and notifications
   
   Launches targeted and massive campaigns through WhatsApp
   
   Industries
   
   Banking
   Fintech
   E-commerce
   Marketplaces
   Proptech / Real Estate
   Talent management
   Mobility
   Insurance
 * Success Stories
 * Resources
   
   Truora
   
   About us
   Podcast
   Work with us
   Partnerships
   
   Resources
   
   Blog
   Press & Webinar
   For developers ↗
 * Pricing


Talk to sales
ZapSign & Siigo | Partner to drive digital transformation in companies
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ZapSign & Siigo | Partner to drive digital transformation in companies
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 * Español
 * Português


ZapSign & Siigo | Partner to drive digital transformation in companies
Learn more
ZapSign & Siigo | Partner to drive digital transformation in companies
 * Products
   * Background Checks
   * Digital Identity Verification
   * Customer Engagement
   * Electronic Signature ↗
 * Use cases
   * Collections
   * Acquisition
   * Automated sales
   * Client service and support
   * Campaigns and notifications
   * KYC and user onboarding
   * Background check
   * Document signature ↗
 * Success stories
 * Resources
   * Blog
   * Press
   * Webinar
   * Developers ↗
   * Help Center ↗
 * About Us
   * About us
   * Podcast
   * Partnerships
   * Work with us
 * Pricing
 * Login ↗

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WE CONNECT
BUSINESSES AND PEOPLE


SIMPLIFY ACCESS TO YOUR DIGITAL SERVICES AND SECURELY ENHANCE YOUR RELATIONSHIP
WITH CUSTOMERS

Learn about our products
Talk to sales




BOOST YOUR COMPANY'S RESULTS WITH OUR DIGITAL SOLUTIONS


PRODUCTS

Each product is powerful on its own, but you can use them together to create an
exceptional user experience.

Digital identity


ID VALIDATION

Check your users' identity by enabling more secure, efficient and up-to-date
digital validation processes.


FEATURES

--------------------------------------------------------------------------------

DOCUMENT VALIDATION

Confirm the authenticity of your clients' documents.

FACIAL RECOGNITION

Prevent fraud and stay compliant with regulations by validating faces and
people's vitality.

EMAIL AND PHONE VALIDATION

Send temporary codes or passwords and verify the match for authentic customer
data.

Learn more
TruChecks


BACKGROUND CHECK

Check the background of your users, employees and suppliers online, obtaining
reliable results for your businness.


FEATURES

--------------------------------------------------------------------------------

BULK QUERIES

With just one or two pieces of information, you can access official national and
international sources.

VARIOUS CATEGORIES OF VERIFICATION

Obtain criminal, judicial, police, credit and international records from
government databases.

AUTOMATE ALERTS AND RISK SCORING

Receive alerts when a record changes state and monitor any new risk
developments.

Learn more
Customer Engagement


CHATBOTS FOR WHATSAPP

Create automated conversations on WhatsApp and provide customer service,
marketing and sales chatbots.


FEATURES

--------------------------------------------------------------------------------

WHATSAPP CONVERSATION FLOW

Activate inbound or outbound chatbots that interact with your customers and
control each conversation as needed.

AI-POWERED CHATBOTS

Connect ChatGPT with your WhatsApp bots and offer your customers smooth and
personalized conversations.

CAMPAIGNS AND NOTIFICATIONS

Inform about promotions, discounts, news, events or purchase status using
WhatsApp reminders.

Learn more
ZapSign


ELECTRONIC SIGNATURE

Collect signatures in an easy and efficient way. Save time, paper and money
while having legal validation.


FEATURES

--------------------------------------------------------------------------------

DOCUMENT CREATION AND UPLOAD

Upload an archive or use a template to create tailored documents.

AUTOMATED SIGNATURE RECOLLECTION

Check the document status and receive a notification when it's signed.

SEND, APPROVE, AND STORE

Send documents via WhatsApp, email, or any channel.

Learn more



ROBUST AND COMPREHENSIVE TECHNOLOGY THAT ATTRACTS AND ENGAGES USERS
FROM YOUR INDUSTRY

Discover how to boost your company's results according to your industry and
increase your business efficiency.

Banking
Fintech
Talent management
E-commerce & retail
Marketplaces
Real estate
Mobility




VERIFY DRIVERS, PASSENGERS AND VEHICLE RENTERS

Allow access to trusted individuals by validating their identity during the
registration and prevent fraud, all without affecting the experience of your
users.

 * Registration and validation of new users
 * Background check
 * Electronic signature of documents ↗
 * Fraud prevention


35%

More conversion and vehicle rental


+30%

Registrations records


+65%

validations are completed in less than 2 min

Read more



ENSURE AND SIMPLIFY CUSTOMER ACCESS TO FINANCIAL SERVICES

Comply with AML and KYC regulations governing the banking industry and ensure a
reliable and efficient identity verification processes.

 * User onboarding
 * Background check
 * Electronic signature of documents ↗
 * Fraud prevention


+80%

Cost
reduction


+30%

Increase in conversion


+90%

Customer satisfaction

Read more



ONBOARD AND VERIFY USERS WITH A QUICK EXPERIENCE

It offers a more secure and efficient way to verify the identity of your users,
reinforcing the integrity of your financial technology operations.

 * Registration and validation of new users
 * Electronic signature of documents ↗
 * AML/KYC compliance


+90%

Validations on the first attempt


+80%

Reduction of manual labor


+30%

User recovery

Read more



VERIFY CANDIDATE INFORMATION AND HIRE SECURELY

Verify your candidates' information and backgrounds; streamline your hiring
processes by engaging reliable personnel while saving time and operational
costs.

 * Background check
 * Electronic signature of contracts and documents ↗
 * Fraud prevention


+90%

Signatures are collected in 10 min


+2K

Sources of information


+30%

Reduction of manual labor




INCREASE SALES WITH CHATBOTS ON WHATSAPP

Elevate the shopping experience in your e-commerce or store by using
conversational chatbots on WhatsApp and offer your customers a 24/7 personalized
attention.

 * Automated sales
 * Customer service chatbots
 * Campaigns and notifications in WhatsApp


+80%

Reductionin costs


+30%

Increase in conversion


+90%

Client satisfation

Read more



INCREASE USER ACQUISITION AND SALES ON YOUR PLATFORM

Facilitate identity verification and communication between buyers and sellers on
your platform, mitigating fraudulent activity and increasing sales.
 * Product campaigns and purchase notifications
 * Onboarding and validation of new users
 * Automated service chatbots


+3.8

Validations performed in Marketplace


+65K

Users validated per month


+88%

Increase in conversion

Read more



IMPROVE EFFICIENCY AND ACCELERATE THE SALES PROCESS OF REAL ESTATE

Transform the purchase/sale management by streamlining the critical points of
your operation: property promotion, customer credit validation and signature
collection.

 * Launch sales notifications via WhatsApp
 * Financial background check of the buyer
 * Electronic signature of documents and contracts ↗


+80%

Reducción de costos


+30%

Aumento de conversión


+90%

Satisfacción de clientes

Read more





EXPLORE OUR CLIENTS' SUCCESS STORIES

KYC

Background checks


RAPPI ACHIEVED A 99% REDUCTION IN FRAUD FOR RAPPI-TENDEROS AND ALLIES USING
BACKGROUND VALIDATION FROM TRUORA

BNPL

Identity validation


IN ONLY 5 MINUTES, ADDIS’S USERS CAN OBTAIN DIGITAL CREDITS AT STORES BY
VALIDATING THEIR IDENTITY WITH TRUORA.

Support

Conversational chatbot


TRII, THE INVESTMENT APP THAT INCREASED CUSTOMER SATISFACTION BY +60% BY
INTEGRATING TRUORATRII, THE

Digital transformation


BAN100 EVOLVES AND BEGINS ITS DIGITAL TRANSFORMATION PROCESS ALONGSIDE TRUORA,
ENHANCING THEIR IMPACT AND RESULTS.

View all stories


GUARANTEE TRUST AND SECURITY




SEE HOW OUR CLIENTS MAKE AN IMPACT

Truora helps us improve the connection with our users throughout the entire user
journey, from onboarding and KYC to multichannel communications with its
artificial intelligence bots.
Co-founder & CPO


DIEGO TORRES

We were able to expand our operations and grow sustainably with the help of
Truora by improving the validation process and reducing human dependency.
Senior Product Manager


LUIS VELASCO

Truora has proven to be a promising solution for managing WhatsApp's mass
mailings for recovery purposes.
Product Manager


MARIA FERNANDA BONILLA

Truora has transformed our customer onboarding process and our efficiency by
reducing operational times by 80% in Colombia and Mexico. Their platform is
reliable and easy to use
Compliance Office


DIEGO LOPEZ

The integration with Truora has made our processes with Rappi-tenderos more
agile and automatic, they are always providing us with help and improvements.
Co-Founder


FELIPE VILLAMARIN







TRUORA BLOG

Discover more tips on how to increase your conversion rate, boost your sales
and/or verify the identity of your users by visiting our blog.

October 9, 2024
 * WhatsApp

7 min read


HOW TO PREVENT MY WHATSAPP BUSINESS API FROM BEING BLOCKED BY META?

Carlos Martinez Granados
September 24, 2024
 * KYC

6 min read


SECURITY VS. FRICTION: HOW TO PREVENT FRAUD WHILE STRIKING A BALANCE

Mariangel Amin
July 4, 2024
 * WhatsApp

8 min read


25 PERSONALIZED WHATSAPP MESSAGE TEMPLATES

Carlos Martinez Granados


OPTIMIZE YOUR BUSINESS RESULTS


OUR TEAM OF EXPERTS IS ALWAYS READY TO ASSIST YOU, REQUEST A FREE CONSULTING
SESSION

Contact sales


PRODUCTS

 * Background checks
 * Digital Identity Verification
 * Customer Engagement
 * Electronic Signature ↗
 * Contact sales


USE CASES

 * KYC and user onboarding
 * Background check
 * Document signature ↗
 * Client service and support
 * Automated sales
 * Campaigns and notifications




RESOURCES

 * Blog
 * Press
 * Webinar
 * Developers ↗
 * Help Center ↗


ABOUT US

 * About Truora
 * Podcast
 * Partnerships
 * Work with us


PARTNERSHIPS




SUPPORTED BY




CERTIFIED TECHNOLOGY




OUR OFFICES


MÉXICO

Avenida Ejército Nacional 351, Colonia Granada, Alcaldía Miguel Hidalgo, 11520,
Ciudad de México.


BRASIL

R. Domingos Vieira, 587 - Santa Efigênia, Belo Horizonte - MG, 30150-240, Brazil


COLOMBIA

Cra. 12 #90-20 oficina 504, Chico, Bogotá

Cra. 84a #14-125, Comuna 17, Cali, Valle del Cauca

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 * Terms and conditions
 * Privacy policy
 * Security policy
 * Contact Us

2024 © TRUORA.

 * Terms and conditions
 * Privacy policy
 * Security policy
 * Contact Us

2024 © TRUORA.

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