Submitted URL: https://support.aihelps.com/
Effective URL: https://aihelps.zendesk.com/hc/ru
Submission: On July 09 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 4 IPs in 2 countries across 3 domains to perform 26 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is aihelps.zendesk.com.
TLS certificate: Issued by E1 on May 12th 2024. Valid for: 3 months.
This is the only time aihelps.zendesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 18.197.43.244 16509 (AMAZON-02)
2 13 104.16.51.111 13335 (CLOUDFLAR...)
13 104.18.70.113 13335 (CLOUDFLAR...)
1 104.18.72.113 13335 (CLOUDFLAR...)
26 4
Apex Domain
Subdomains
Transfer
14 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 3787
ekr.zdassets.com — Cisco Umbrella Rank: 4225
481 KB
13 zendesk.com
aihelps.zendesk.com
2 MB
1 aihelps.com
support.aihelps.com
300 B
26 3
Domain Requested by
13 static.zdassets.com aihelps.zendesk.com
static.zdassets.com
13 aihelps.zendesk.com 2 redirects aihelps.zendesk.com
static.zdassets.com
1 ekr.zdassets.com static.zdassets.com
1 support.aihelps.com 1 redirects
26 4

This site contains links to these domains. Also see Links.

Domain
www.zendesk.com.ru
Subject Issuer Validity Valid
aihelps.zendesk.com
E1
2024-05-12 -
2024-08-10
3 months crt.sh
zdassets.com
E6
2024-06-29 -
2024-09-27
3 months crt.sh

This page contains 3 frames:

Primary Page: https://aihelps.zendesk.com/hc/ru
Frame ID: F4B45DC367B22173A34932F8AA7C7491
Requests: 14 HTTP requests in this frame

Frame: https://aihelps.zendesk.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/191f93ebdf8e/main.js
Frame ID: 5B28888736A507FB3C7D2352BE441E3A
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/messenger/latest/web-widget-main-82b779d.js
Frame ID: C3B499535148109D9901753E1AFB2923
Requests: 10 HTTP requests in this frame

Screenshot

Page Title

AI Helps

Page URL History Show full URLs

  1. https://support.aihelps.com/ HTTP 301
    https://aihelps.zendesk.com/hc/ru Page URL

Page Statistics

26
Requests

88 %
HTTPS

0 %
IPv6

3
Domains

4
Subdomains

4
IPs

2
Countries

2387 kB
Transfer

3644 kB
Size

2
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.aihelps.com/ HTTP 301
    https://aihelps.zendesk.com/hc/ru Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 4
  • https://aihelps.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
Request Chain 11
  • https://aihelps.zendesk.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://aihelps.zendesk.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/191f93ebdf8e/main.js

26 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request ru
aihelps.zendesk.com/hc/
Redirect Chain
  • https://support.aihelps.com/
  • https://aihelps.zendesk.com/hc/ru
22 KB
7 KB
Document
General
Full URL
https://aihelps.zendesk.com/hc/ru
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c0ea0c067d11ec5c54504e3d26f6deceaf3cacf49b549624536caf6ce09d7349
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

age
1
cache-control
max-age=0, public
cf-cache-status
HIT
cf-ray
8a0679ed9a5b3677-FRA
content-encoding
br
content-language
ru
content-type
text/html; charset=utf-8
date
Tue, 09 Jul 2024 07:07:18 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
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server
cloudflare
strict-transport-security
max-age=31536000; includeSubDomains
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-runtime
0.101600
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-567d69db97-v55k2
x-zendesk-processed-host-header
aihelps.zendesk.com

Redirect headers

content-length
169
content-type
text/html
date
Tue, 09 Jul 2024 07:07:17 GMT
location
https://aihelps.zendesk.com/hc/ru
server
nginx/1.18.0
strict-transport-security
max-age=15768000
application-a42a464885a505c24ac3b0ab35047489.css
static.zdassets.com/hc/assets/
55 KB
10 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css
Requested by
Host: aihelps.zendesk.com
URL: https://aihelps.zendesk.com/hc/ru
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ba2d68818246f93903142003b5d0dcf14c8536960078accd08f1d5813c61a485
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://aihelps.zendesk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 07:07:18 GMT
x-amz-version-id
Jm6bpbzCyZBWEX5rCECLgE.G9YmLzcCg
content-encoding
br
cf-cache-status
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strict-transport-security
max-age=0
x-amz-request-id
1C8YN4V31R0NZZB8
age
429328
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
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last-modified
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server
cloudflare
etag
W/"5191d4ea06bcc144e6774b0fe859528e"
vary
Accept-Encoding
report-to
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content-type
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access-control-allow-origin
*
access-control-allow-methods
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cache-control
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access-control-max-age
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cf-ray
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access-control-allow-headers
*
style.css
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95 KB
16 KB
Stylesheet
General
Full URL
https://aihelps.zendesk.com/hc/theming_assets/11246454/360004507318/style.css?digest=25705826106385
Requested by
Host: aihelps.zendesk.com
URL: https://aihelps.zendesk.com/hc/ru
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3aa63468d44db7be2414252a5be7340974cb687b3ddedf32d604427c3924a898
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://aihelps.zendesk.com/hc/ru
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 07:07:18 GMT
content-encoding
gzip
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=31536000; includeSubDomains
age
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x-zendesk-origin-server
app-server-b8658d4c5-b6htw
protocol
HTTP/1.1 always
x-ua-compatible
IE=edge
x-runtime
0.024328
server
cloudflare
etag
W/"3aa63468d44db7be2414252a5be73409"
vary
Accept-Encoding
report-to
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content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
aihelps.zendesk.com
cf-ray
8a0679edfaca3677-FRA
01HZPZ6P3KPE85SN47BAAT9GZ3
aihelps.zendesk.com/hc/theming_assets/
2 KB
2 KB
Image
General
Full URL
https://aihelps.zendesk.com/hc/theming_assets/01HZPZ6P3KPE85SN47BAAT9GZ3
Requested by
Host: aihelps.zendesk.com
URL: https://aihelps.zendesk.com/hc/ru
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
f2e8d414f49032ce65a53e9d9bff8ae4d62723bfaf0c6d009eefd965699bd884
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://aihelps.zendesk.com/hc/ru
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 07:07:18 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-amz-version-id
LqrjDBeNc3y5_iOokyGMkmASrZ4oRo4V
age
7370
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
content-disposition
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last-modified
Thu, 06 Jun 2024 14:28:20 GMT
server
cloudflare
etag
W/"2f73622d21c8246262f7c7ee3995ae95"
vary
Accept-Encoding
report-to
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content-type
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access-control-allow-origin
*
cache-control
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cf-ray
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x-robots-tag
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static.zdassets.com/hc/assets/
232 KB
43 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/ru.e14d4de2e7d1dc5d62a3.js
Requested by
Host: aihelps.zendesk.com
URL: https://aihelps.zendesk.com/hc/ru
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c3f6779f28ae4f419e30eb066be8272fe504e769acd17a3f92c5598d17de2dc3
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://aihelps.zendesk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 07:07:18 GMT
x-amz-version-id
Rsc1YWvLkibaRSiORtvRC6WbxJadfQIB
content-encoding
br
cf-cache-status
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strict-transport-security
max-age=0
x-amz-request-id
2BP3M7DSDF09S38C
age
484880
x-amz-server-side-encryption
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x-amz-replication-status
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x-amz-id-2
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last-modified
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server
cloudflare
etag
W/"e14d4de2e7d1dc5d62a3a7f39fdc71a0"
vary
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report-to
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content-type
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access-control-allow-methods
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cache-control
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access-control-max-age
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cf-ray
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access-control-allow-headers
*
host-without-iframe.js
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Redirect Chain
  • https://aihelps.zendesk.com/auth/v2/host/without_iframe.js
  • https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
4 KB
2 KB
Script
General
Full URL
https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
Requested by
Host: aihelps.zendesk.com
URL: https://aihelps.zendesk.com/hc/ru
Protocol
H2
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://aihelps.zendesk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 07:07:18 GMT
x-amz-version-id
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content-encoding
br
cf-cache-status
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strict-transport-security
max-age=0
x-amz-request-id
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age
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x-amz-server-side-encryption
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x-amz-replication-status
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last-modified
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server
cloudflare
etag
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vary
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report-to
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content-type
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*
access-control-allow-methods
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access-control-max-age
0
cf-ray
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access-control-allow-headers
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Redirect headers

date
Tue, 09 Jul 2024 07:07:18 GMT
strict-transport-security
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cf-cache-status
HIT
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{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
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x-zendesk-origin-server
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x-xss-protection
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x-runtime
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server
cloudflare
x-zendesk-zorg
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vary
Accept, Accept-Encoding
report-to
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content-type
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location
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cache-control
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cf-ray
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602 KB
195 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/hc_enduser-fd410aa3372ddfeb3dc8557e4606846b.js
Requested by
Host: aihelps.zendesk.com
URL: https://aihelps.zendesk.com/hc/ru
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://aihelps.zendesk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 07:07:18 GMT
x-amz-version-id
eGD.Zb9I9.8BPwmiWyyxpE1GGkpKU2yR
content-encoding
br
cf-cache-status
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nel
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strict-transport-security
max-age=0
x-amz-request-id
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age
303820
x-amz-server-side-encryption
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x-amz-replication-status
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x-amz-id-2
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last-modified
Fri, 05 Jul 2024 18:40:26 GMT
server
cloudflare
etag
W/"bbe70df95c4407ce607d56c60d854eae"
vary
Accept-Encoding
report-to
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content-type
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cache-control
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access-control-max-age
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cf-ray
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access-control-allow-headers
*
script.js
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19 KB
5 KB
Script
General
Full URL
https://aihelps.zendesk.com/hc/theming_assets/11246454/360004507318/script.js?digest=25705826106385
Requested by
Host: aihelps.zendesk.com
URL: https://aihelps.zendesk.com/hc/ru
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Verdicts & Comments Add Verdict or Comment

16 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 string| searchClearButtonLabelLocalized object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime function| zEmbed function| zE object| I18n object| zEWebpackACJsonp boolean| zEACLoaded

2 Cookies

Domain/Path Name / Value
.aihelps.zendesk.com/ Name: __cfruid
Value: 4792399c9cdf31e98634866a06d3fca7bfbadeae-1720508838
.aihelps.zendesk.com/ Name: cf_clearance
Value: NQFt_47OxPNcAfhRx3wV5gEAfVg5p1cQZZMBmzFUMsc-1720508838-1.0.1.1-mN7npUJ9KfK8pXmTCv4GWJ9JqWdS3pAFaUfy9Mmv09LmknLdoV49osTqoPBLGBuC2yHHTpdNiHtYJc31JxFjAA

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

aihelps.zendesk.com
ekr.zdassets.com
static.zdassets.com
support.aihelps.com
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104.18.70.113
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