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By submitting this form you agree to the Key Survey Privacy Policy


PRIVACY POLICY

download as .PDF

Effective March 25, 2021

The purpose of this Privacy Policy is to disclose what information we collect,
how the information that is provided to FORM.com is used by our company, and how
such information is both protected and made available on our websites. It also
describes your choices regarding use, access and correction of your personal
information. By using our websites and services you agree to this Privacy Policy
and provide your consent to your personal data processing. If you do not agree
with this Privacy Policy, please do not use our websites or services.

Key Survey, FORM.com, and WorldAPP are the official trademarks of WorldAPP, Inc.
This Privacy Policy applies to form.com, www.keysurvey.com, www.keysurvey.fr,
and www.keysurvey.co.uk, owned and operated by WorldAPP, Inc. The websites are
governed by Terms and Conditions of Subscription and this Privacy Policy.

Please note that this Privacy Policy only addresses activities of FORM.com, and
does not govern the collection and use of information by its customers, business
partners, or other companies via WorldAPP platform. When FORM.com is acting as a
processor, use of information collected through our service shall be limited to
the purpose of providing the service for which the Customer has engaged
FORM.com.


EU-U.S. PRIVACY SHIELD

For the processing of personal information transferred from the European Union
to the United States and United Kingdom, WorldAPP, Inc participates in and has
certified its compliance with the EU-U.S. Privacy Shield Framework. WorldAPP,
Inc. is committed to subjecting all personal data received from European Union
(EU) member countries and UK, in reliance on the Privacy Shield Framework, to
the Framework’s applicable Principles. To learn more about the Privacy Shield
Framework, visit the U.S. Department of Commerce’s Privacy Shield List
(https://www.privacyshield.gov/list).

WorldAPP Inc. is responsible for the processing of personal data it receives,
under the Privacy Shield Framework, and subsequently transfers to a third party
acting as an agent on its behalf. WorldAPP Inc. complies with the Privacy Shield
Principles for all onward transfers of personal data from the EU and UK,
including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy
Shield Framework, WorldAPP Inc. is subject to the regulatory enforcement powers
of the U.S. Federal Trade Commission. In certain situations, WorldAPP Inc. may
be required to disclose personal data in response to lawful requests by public
authorities, including to meet national security or law enforcement
requirements.

If you have an unresolved privacy or data use concern that we have not addressed
satisfactorily, please contact our U.S.-based third party dispute resolution
provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield
(https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint) website,
you may invoke binding arbitration when other dispute resolution procedures have
been exhausted.


TABLE OF CONTENTS

 * Information We Collect
 * Descriptive References
 * How We Use Your Information
 * Referrals
 * Survey / Form Data
 * Live Chat
 * Data Retention
 * Anti-SPAM Policy
 * Cookies and Tracking Technologies
 * Third Party Websites
 * Log Files
 * Third Party Advertisers
 * Important Note for European Visitors
 * Social Media Widgets
 * Your Rights Regarding Your Personal Information
 * Single Sign-on
 * Notice For California Residents
 * Public Member Directory
 * Non-discrimination
 * Legal Disclosure
 * How We Protect Your Information
 * Changes to this Privacy Policy
 * Children's Information
 * Contact Us
 * Dispute Resolution Process
 *  
 * Testimonials


INFORMATION WE COLLECT

From Individuals

FORM.com collects information from individuals who visit www.keysurvey.co.uk,
www.keysurvey.com, www.keysurvey.fr and form.com websites, individuals who
register to use our websites and companies who obtained personal information in
accordance with applicable laws and make it available to us by means of using
our services and products (hereinafter “you” or “Customer”).

When you register, FORM.com collects your name, company name, title, phone, and
e-mail address when you request product information or support from FORM.com. If
you register for an account on www.keysurvey.co.uk, www.keysurvey.com,
www.keysurvey.fr and form.com, we will also collect the username (your e-mail
address by default) and password you create for your account.

When you purchase services on www.keysurvey.co.uk, www.keysurvey.com,
www.keysurvey.fr and form.com, FORM.com collects your first name, middle name,
last name, phone, e-mail, company name, address.

When you subscribe to our blog, FORM.com collects your e-mail address.

From Customers

FORM.com may also collect personal information under the direction of its
Customers. When the personal information is electronically submitted by our
Customers to www.keysurvey.co.uk, www.keysurvey.com, www.keysurvey.fr and
form.com for hosting and processing FORM.com will not access, review, check,
share, distribute, or reference any such personal information except as provided
in the Agreement with the Customer, or as may be required by the legal
regulations.

When we collect personal information under the direction of our Customers, we
have no direct relationship with the individuals whose personal data we process.
If you are a customer of one of our Customers and would no longer like to be
contacted by one of our Customers that use our service, please contact the
Customer that you interact with directly.


HOW WE USE YOUR INFORMATION

We use personal information in the normal course of our business to perform the
services you and our Customers request.

We use the information we collect from you to automatically pre-populate some
variables in applications, specifically:

 * Your e-mail is used as the application login, as a default value in "From
   Field" when you set-up e-mail campaigns, and as a default e-mail for
   application updates and alerts.
 * We use your personal information to contact you personally through phone or
   e-mail regarding your application account or to respond to your request.

We also use the information we collect from you and our Customers during the
period of your/our Customer’s subscription and for up to 2 months after the
request/subscription expiration to periodically send you/our Customer FORM.com
related e-mail communications that contain application hints/tips, corporate
news and updates and/or invites to webinars/training sessions.

Our e-mail notification system stores your e-mail addresses on our server in a
secured location. These e-mail addresses are kept on the server for tracking and
click notification purposes. Much like form data, these addresses are yours, not
the property of FORM.com. Our Customer Support team may examine these lists for
support and troubleshooting purposes. FORM.com will never use or sell these
e-mail addresses to anyone; any attempt to access your e-mail addresses without
your authorization will be prosecuted.

When you provide your e-mail address to receive FORM.com newsletters we will
only use your e-mail to send the newsletter to you. You may opt-out of receiving
FORM.com newsletters at any time by following the instructions provided with it,
updating your user profile, or by sending us an e-mail. We will make sure to
process your request within 10 business days.

We also use aggregate information to determine what is of interest to our users
as a group, and thereby improve our website.

We may transfer personal information to companies that help us provide our
information, products or services to you, such as agents, service providers,
consultants. For instance, we may use e-mail service providers to send out
e-mails on our behalf, and a payment processing company to bill you for
services. We only share the information we collect with the third parties for
the purposes of providing that service. Transfers to subsequent third parties
are covered by the service agreements with our Customers. These companies are
authorized to use your personal information only as necessary to provide these
services to us.

These services may include:

 * Payment processing
 * Providing customer service
 * Sending marketing communications
 * Fulfilling subscription services
 * Conducting research and analysis
 * Providing cloud computing infrastructure


SURVEY / FORM DATA

When you publish your forms or surveys on the www.keysurvey.co.uk,
www.keysurvey.com, www.keysurvey.fr and form.com servers, we will provide you
with a unique URL to display your forms or surveys. FORM.com will not provide
this URL to any other person or entity but will provide your form to any web
browser requesting your unique URL. FORM.com has the right to review your form
contents for violations of our Terms of Use. If FORM.com determines your form is
in violation of Terms of Use, we will attempt to contact you and reserve the
right to delete your form and results from our systems.

FORM.com will not attempt to read your form results at any time unless
explicitly instructed to do so by you. We do not own the contents of the data
for your form. FORM.com will only have access to your forms for purposes of
backup and troubleshooting. When FORM.com receives your form results, we will
store them in a secure location. We will only allow your form results to be
downloaded directly into your desktop software. FORM.com has extensive security
measures in place to protect your results while stored on our servers and we
will prosecute any attempt to access this information without authorization.


DATA RETENTION

We determine the personal data retention period on the basis of kinds of
personal data processed and the potential risk of harm from unauthorized use of
the personal data.

FORM.com retains all records of your orders, forms and reports you have
completed, and other miscellaneous account information for you. This has been
done solely for the information and benefit of www.keysurvey.co.uk,
www.keysurvey.com, www.keysurvey.fr and form.com users. This data is not
accessible to anyone and any company outside FORM.com besides you, the User. We
will retain your information for as long as your account is active, as needed to
provide you services or as needed for the records keeping or other purposes
stated in this Privacy Policy. If you wish to cancel your account or request
that we no longer use your information to provide you services, contact us at
support@form.com. We will retain and use your information as necessary to comply
with our legal obligations, resolve disputes, and enforce our agreements.

We will retain personal data we process on behalf of our Customers for as long
as needed to provide services to our Customer. FORM.com will retain this
personal information as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements.

We will retain information derived from cookies or other tracking technologies
for a reasonable period of time starting from the date such information was
created.


COOKIES AND TRACKING TECHNOLOGIES

Cookies (or similar technologies) are used by FORM.com and our partners,
affiliates, analytics or service providers, including Google, HubSpot,
Outreach.io, Capterra, Bing, LinkedIn, and AdRoll. Cookies are small files
produced by websites you visit which store information on the device you are
using as you navigate the web pages.

These technologies are used for analyzing trends, administering the website,
tracking user activity, and gathering demographic information. We may receive
reports based on the use of these technologies by our partners on an individual
as well as aggregated basis. We may use preferences, advertising, processes,
session state, and analytics cookies. We also use cookies to monitor the
performance and uptime of our web properties. Users can control the use of
cookies at the individual browser level. If you reject cookies, you may still
use our website, but your ability to use some features or areas of our website
may be limited.

To learn more about our cookie policy and how to control the use of our cookies
on your device, please visit our Cookie Policy Page
(https://www.keysurvey.com/cookie-policy/).


LOG FILES

As is true of most websites, we gather certain information automatically and
store it in log files. This information may include internet protocol (IP)
addresses, browser type, internet service provider (ISP), referring/exit pages,
operating system, date/time stamp, and/or clickstream data. We do not link this
automatically collected data to other information we collect about you.


IMPORTANT NOTE FOR EUROPEAN VISITORS

We process personal information for the purpose of providing the service for
which the Customer has engaged FORM.com, to comply with our internal policies
and legal requirements regarding records keeping, to comply with any contractual
obligations connected to the services provision, to develop and improve our
websites, handle your requests, to comply with our legal obligations and satisfy
our legitimate interest in prevention of fraud, misuse of services, money
laundering, enhancement and growth of our business, to ensure physical security,
IT and network security, to comply with judicial proceedings, court orders and
other official rulings.

The lawful basis for collecting and processing your personal information will
depend on the type of personal information collected and purposes of its
processing. Depending on the circumstances, FORM.com may rely on the following
lawful basis of your personal data processing:

 1. you have given your consent to the processing;
 2. processing is necessary for the performance of a contract with you or for
    your benefit;
 3. processing is necessary to comply with FORM.com’s legal obligations;
 4. processing is necessary to protect your vital interests or vital interests
    of another natural person;
 5. processing is necessary for ensuring FORM.com’s legitimate interests, and
    there is no undue risk to your interests, fundamental rights and freedoms;
 6. processing is required or available under the applicable data protection
    legislation. FORM.com may process the personal information you provided: in
    the European Economic Area, the United States or any other country outside
    the European Economic Area, where FORM.com operates, for use for any of the
    purposes described in this Privacy Policy.

When processing personal information transferred from the European Union, we
rely on the EU-U.S. Privacy Shield Framework (for transfers to the United
States), use standard contractual clauses approved by the European Commission,
implement other means for ensuring adequate safeguards, or obtain your consent.
You can receive more detailed information regarding the protection given to your
personal data when it is transferred outside the European Economic Area
(including a sample copy of suitable safeguards or information regarding where
they have been made available) by contacting us.

By using our website and providing us with your personal data, you consent to
your personal data transfer to the United States and other countries outside of
your jurisdiction in which we operate.

In the event that you do not consent to FORM.com processing your personal
information, FORM.com may not be able to deliver the contracted services with
you.

FORM.com’s representative in the UK is Designlogic Limited, The Square, Basing
View, Basingstoke, Hampshire, RG21 4EB UK.

FORM.com’s representative in the EU is DPO Consulting, in Paris, France.

You may reach data protection representative at DPO Consulting by sending an
e-mail to the following address: dpo_eu@form.com.

You can reach FORM.com Data Protection Officer at dpo@form.com or (781)
849-8118.


YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION

Upon request, if applicable, FORM.com will provide you with information about
whether we hold any of your personal information.

You have the following rights regarding your personal information:

 1. Right to access: you may address FORM.com with a request to access your
    information processed by FORM.com at any time;
 2. Right to correct (rectify) your personal information: you may update your
    personal data within your account whenever needed on your own or e-mail our
    customer support for any assistance needed;
 3. Right to withdraw consent at any time: you may withdraw your consent to your
    personal data processing at any time without being required to provide
    reasons for your decision. To withdraw your consent to the data processing,
    please contact FORM.com support team;
 4. Right to request deletion (erasure) of your personal data: right to erasure
    or “right to be forgotten” may be fulfilled by asking for your personal data
    FORM.com holds to be deleted in certain circumstances. This includes, for
    example, situations when the data our company holds on you is no longer
    needed or when your data has been used unlawfully;
 5. Right to data portability (transfer your data): this right allows you to
    receive your personal data from the company and store it for your personal
    use or reuse it for purposes across various services;
 6. Right to restrict the processing of personal information concerning you or
    personal data being processed: upon providing a particular reason, you can
    limit FORM.com’s use of your personal information. This is an alternative to
    request on erasure of your personal data;
 7. Right to object: you have a right to object to the processing of your
    personal data by FORM.com at any time. This will allow you to stop or
    prevent FORM.com from processing your personal data. You may object to your
    personal data processing in relation to all of the personal data FORM.com
    holds about you or only to certain information. Objection to processing may
    also relate to a particular purpose FORM.com is processing the data for.

You can fulfill the above-mentioned and other rights you have regarding your
personal information by making the change on our member information page or by
e-mailing our Customer Support at support@form.com, by contacting us by
telephone (781) 849-8118 or postal mail at the contact information listed below.
We will respond to your request within a reasonable timeframe.

You also have a right not to be subject to automated decision-making, including
profiling, which produces legal effects or significantly affects you. FORM.com
does not have automated decision-making on its websites at the moment.

Where we process your Personal Data based on your consent, you have the right to
withdraw that consent at any time, without affecting the lawfulness of
processing based on consent before its withdrawal.

FORM.com acknowledges that you have the right to access your personal
information. However, in situations where FORM.com processes our customers’ data
(acts as processor), it has no direct relationship with the individuals whose
personal data it processes. An individual who seeks access, or who seeks to
correct, amend, delete inaccurate data, or exercise the other legal rights,
should direct his query to FORM.com’s Customer (the data controller). If
requested to remove data, we will respond within a reasonable timeframe.


NOTICE FOR CALIFORNIA RESIDENTS

If you are a California resident, you have the following rights regarding your
personal information under the California Consumer Privacy Act (“CCPA”), which
went into effect on January 1, 2020.

Right to know what personal information we collect about you and the purposes of
that collection

You have the right to know what personal information about you we collect, the
sources from which it is collected, and the purposes for which we collect it.
Please refer to the Information We Collect section of our Privacy Policy for
this information.

Right to know how your personal information is used

You have the right to know how your personal data is used. Please visit the How
We Use Your Information section of our Privacy Policy for this information.

Right to know with whom we share your personal information

You have the right to know whether we share your personal data with any third
parties. We may share your personal information with third parties who help us
to run our business. Please refer to the How We Use Your Information section of
our Privacy Policy for details.

Right to know whether any of your personal is sold

We do not share, sell, rent out, or otherwise willfully disclose your personal
information.

Right to access, request, and receive the personal information

You have the right to request which personal data was collected about you and
receive a copy of such information. We will disclose and deliver the required
information to you in the manner described in the CCPA after receiving a
verifiable request from you.

Right to “Opt Out of Sale” of your personal data

We do not sell your personal data to third parties and do not offer an “opt out”
mechanism.

Right to request deletion of your personal data

You have the right to request deletion of your data from our systems to the
extent provided by the CCPA. Please contact us at (781) 849-8118 or send an
e-mail to support@form.com to request deletion of your data.


NON-DISCRIMINATION

We will not discriminate against you for exercising any of your CCPA rights. For
instance, we will not deny you goods or services; charge you different prices or
rates for goods or services, including through granting discounts or other
benefits, or impose penalties; provide you a different level or quality of goods
or services; suggest that you may receive a different price or rate for goods or
services or a different level or quality of goods or services.

Please Contact Us if you have any further questions regarding your rights under
the CCPA.


HOW WE PROTECT YOUR INFORMATION

Any information collected and processed by FORM.com is treated with the utmost
confidentiality. FORM.com will not share, sell, rent out or otherwise willfully
disclose any personal information gathered from Customers. We will make no
public release of any personal information that is collected through our
proprietary form tool. All company-specific information gathered through
www.keysurvey.co.uk, www.keysurvey.com, www.keysurvey.fr and form.com will be
the property of the Customer.

The security of your personal information is of great importance to FORM.com. We
use various kinds of technical, physical, electronic, and administrative
security mechanisms that are designed to protect your and our Customer’s data
from loss, damage, deletion, misuse, unauthorized access, disclosure or
alteration.

If you choose to upgrade your account on www.keysurvey.co.uk, www.keysurvey.com,
www.keysurvey.fr and form.com via logging into your account. You do so over a
secure connection utilizing Secure Sockets Layer (SSL). This ensures that your
personal information is not at risk. All transactions are executed with VeriSign
technology, a web -based transaction management tool. When you register with us
or log in to our website, you can use a secure connection, ensuring that no one
can steal your username and password, and use that to access any other
information about you.

We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive it. No
method of transmission over the Internet, or method of electronic storage, is
100% secure, however. Therefore, while we strive to use commercially acceptable
means to protect your personal information, we cannot guarantee its absolute
security.

If you have any questions about security on our website, you can send e-mail us
at support@form.com.


CHILDREN'S INFORMATION

FORM.com does not target its website to children, and we will never knowingly
collect personal information from children. If you have information that your
children or any children under your care have provided us with information
without your consent, please contact us at support@form.com. If we become aware
that a subscriber is under the age of 16 and has registered, we will remove
their personal information from our files.

By using www.keysurvey.co.uk, www.keysurvey.com, www.keysurvey.fr and form.com,
you represent and warrant that you are not under 16 years of age.


DISPUTE RESOLUTION PROCESS

In the event that you feel FORM.com Privacy Policy has been violated, would like
to report a vulnerability, or has a security concern regarding FORM.com
services, you may submit a request to the FORM.com Customer Support team by
e-mail at support@form.com or by phone (781) 849-8118 x1.

FORM.com will review the submitted request and assign it a tracking number.
FORM.com will then respond to you, acknowledging receipt of the request, and
outline the next steps in the process.

To help FORM.com more effectively respond to your requests, please provide us
with any supporting material that would be useful in the investigation:

 * A detailed description of the complaint, incident, or vulnerability
 * Date and time of the occurrence
 * Individuals involved in the occurrence
 * Tool output
 * Any other pertinent information

The information Customers share with FORM.com as part of this process is kept
confidential within FORM.com and will not be shared with third parties without
the Customer’s permission.

If the case has been confirmed, FORM.com will work to investigate and validate
the reported incident or vulnerability. FORM.com classifies any and all
confirmed privacy and security incident reports as Critical and aims for a
maximum of one business hour initial response time. If additional information is
required in order to validate or reproduce the issue, FORM.com will work with
the Customer to obtain it.

In the event that violations of FORM.com Privacy and/or Security Policy are
discovered, FORM.com will immediately seek a solution to the violating actions.

Upon completion of the investigation, information on the resolution will be
delivered to the Customer.

The individual has a right, under certain conditions, to invoke binding
arbitration or lodge a complaint with a supervisory authority.


TESTIMONIALS

We display personal testimonials of satisfied customers on our website in
addition to other endorsements. With your consent we may post your testimonial
along with your name on the www.keysurvey.co.uk, www.keysurvey.com,
www.keysurvey.fr and form.com sites. If you want your testimonial updated or
removed, please contact us at (781) 849-8118 or send an e-mail to
support@form.com.


DESCRIPTIVE REFERENCES

FORM.com is authorized to make descriptive references to Customer's company name
and URL on www.keysurvey.co.uk, www.keysurvey.com, www.keysurvey.fr and form.com
websites and collateral promotional materials. All references to Customer's name
and URL will insure the benefit to the Customer. If you want your company name
and URL removed please contact us at (781) 849-8118 or send an e-mail to
support@form.com.


REFERRALS

If you choose to use the www.keysurvey.co.uk, www.keysurvey.com,
www.keysurvey.fr, and form.com referral service to refer a company to our
website, we will ask for your contact's name, phone number and e-mail address.
We will attempt to contact the referred company using the data you provided.
FORM.com stores this information for the purpose of sending contact e-mails and
tracking the success of our referral program. If we are contacting you because
your e-mail address was submitted to us via our referral service and wish to
request your e-mail address no longer be used by us, you may do so by contacting
us at (781) 849-8118 or e-mail us at support@form.com.


LIVE CHAT

We use live chat to assist you with any product or service-related questions or
if you need support/technical assistance. In order to provide you with support,
our live chat support agents will ask you for personal information such as name
and e-mail address. If our live chat is offline, we will collect your name and
e-mail address so that we may reply to your request later.


ANTI-SPAM POLICY

The information we collect is never sold, rented out, leased, traded, swapped,
marketed, exchanged, bartered, distributed, or disclosed in any way. FORM.com
and its users agree to never initiate any SPAM e-mailing. FORM.com anti-spam
policy falls in compliance with US CAN-SPAM Act of 2003 S. 877


THIRD PARTY WEBSITES

Our website includes links to other websites whose privacy practices may differ
from those of FORM.com. If you submit personal information to any of those
websites, your information is governed by their privacy policies. We encourage
you to carefully read the privacy policy of any website you visit.


THIRD PARTY ADVERTISERS

We partner with a third party to either display advertising on our website or to
manage our advertising on other websites. Our third-party partner may use
technologies such as cookies to gather information about your activities on this
website and other websites in order to provide you advertising based upon your
browsing activities and interests. If you wish to not have this information used
for the purpose of serving you interest-based ads, you may opt-out by clicking
here - http://optout.aboutads.info/ (or if located in the European Union click
here - https://youronlinechoices.eu/). Please note this does not opt you out of
being served ads. You will continue to receive generic ads.


SOCIAL MEDIA WIDGETS

Our website includes social media features, such as the Facebook Like button,
the Facebook Social widget, the Twitter Latest Tweets widget, the Twitter Tweet
button, the LinkedIn Share button, Pinterest button, Slack button, Linked in
button, Messenger button. These features may collect your IP address, which page
you are visiting on our website, and may set a cookie to enable the feature to
function properly. Social media features and widgets are either hosted by a
third party or hosted directly on our website. Your interactions with these
features are governed by the privacy policy of the company providing it.


SINGLE SIGN-ON

You can log in to our website using sign-in services such as Salesforce.com or
an Open ID provider. These services will authenticate your identity and provide
you the option to share certain personal information with us such as your name
and e-mail address to pre-populate our sign-up form. Services like
Salesforce.com give you the option to post information about your activities on
this website to your profile page to share with others within your network.


PUBLIC MEMBER DIRECTORY

We will list you in our publicly accessible member directory when you become a
new member in our community forums. If you wish to request removal of your
information from our directory, you can contact us at customercare@form.com.


LEGAL DISCLOSURE

We reserve the right to disclose your personal information as required by law
and when we believe that disclosure is necessary to protect our rights, protect
your safety or the safety of others, detect, prevent or investigate fraud,
security or technical issues , enforce Terms of Use, including investigation of
potential violations, or respond to requests by public authorities, including to
meet national security or law enforcement requirements and/or to comply with a
judicial proceeding, court order, or legal process served on our website.

If FORM.com is involved in a merger, acquisition, or sale of all or a portion of
its assets, you will be notified via e-mail and/or a prominent notice on our
website of any change in ownership or uses of your personal information, as well
as any choices you may have regarding your personal information.


CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes to our information
practices. If we make any material changes, we will notify you by e-mail (sent
to the e-mail address specified in your account) or by means of a notice on this
website prior to the change becoming effective.

We encourage you to periodically review this page for the latest information on
our privacy practices.


CONTACT US

If you have any questions or comments about our Privacy Policy, please contact
us at support@form.com.

You can also send your request by mail:

WorldAPP, Inc.
222 Forbes Road, Suite 303
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