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HOW KLAS SUPPORTS CAREGIVERS OF CHILDREN WITH DISABILITIES

29 Aug 22 by Emily Hoff

Every parent yearns for a supportive community, and parents who have children
with special needs need it more than most. There aren’t many road maps for
navigating a life full of altered expectations, doctor’s appointments, and
medical bills. Much of the information for parenting doesn’t account for
disabilities, and there are so many challenges that seem remote to people who
aren’t in the situation themselves.

I know this firsthand because I have three children with a degenerative
neurological disease, Metachromatic Leukodystrophy (MLD). My childrens’ disease
didn’t manifest until they were teenagers, and it is extremely rare. It took us
years to get a diagnosis. My three kids with MLD all got bone marrow transplants
at Primary Children’s Hospital in Salt Lake City in 2013. That experience and
the treatment that we received there was what inspired me to work at KLAS so
that I could be a part of a team that works to improve healthcare for everyone.

The Parents of Children with Disabilities ERG 

Last year, I was invited to be a part of a special group at KLAS for caregivers
of children with disabilities. This group is one of KLAS’ many Employee Resource
Groups (ERGs), safe spaces where minorities or people with special struggles can
support each other, learn, and grow together.

I reluctantly went to the first meeting, wondering whether I was going to cry
while we all heard each other’s struggles. That wasn’t the case though; it was
helpful to see what my teammates were experiencing in their own lives, and we
were able to discuss and brainstorm about a lot of issues that I wouldn’t
ordinarily talk about at work.

This ERG was formed because of interest from KLAS teammates. Though I didn’t
participate in organizing the group, I volunteered to lead it when the founder
of the group left KLAS.   Attending the meetings helped me relate to people with
whom I might not ordinarily come in contact. (And who doesn’t love cross-team
get-togethers?) Caregivers working through vastly different family challenges
and issues still feel like they “get it” and build a sense of community.

Why We Need to Feel a Sense of Belonging at Work

At first, I wondered why it was important to feel a sense of understanding and
belonging at work. I usually share my experiences with my family and friends,
and it felt odd to be open about my personal life at work.

Early this year, I moved into KLAS’ HR department for my new role as the manager
of KLAS Education. Being on the HR team opened my eyes to why it is important to
feel intrapersonal connections at work. Read this article to learn more about
it.

Before I had ever heard of the concept of understanding and belonging at work
though, I could have told you that it made a difference for me. I value these
relationships and connections and have learned so much from my peers at work
that has made a difference in my life.

One of the hardest things about being a caregiver of a person with a disability
is how isolating the experience can be. You just don’t see many people
struggling with the same issues that you do, and there can be feelings of
embarrassment, weariness, and loss which just make everything harder. It can be
awkward to talk about your particular struggles with people that don’t have
similar experiences, so people tend to keep their issues to themselves.
Conversely, the joy and celebrations that come with family members in special
circumstances can seem unrelatable to “normal” families.

How Our Group Works

Over the last year, the Parents of Children with Disabilities group has evolved
from being open to parents of children with disabilities to welcoming any person
who is a caregiver of someone with a disability. These disabilities cover a wide
range; they may be physical, neurological, mental, or emotional.

There have even been a few people who have come to our meetings who don’t have
children with disabilities but who want to understand how they can better
support those who do. That really speaks to the quality of the people we have at
KLAS.

During the meetings, we come ready to discuss a certain topic that we share
ahead of time, but we let the conversation lead us. Our members have lots of
experiences and questions that we bring to the group. It is so interesting to
hear the perspectives of others who deal with both similar and vastly different
challenges related to caring for someone with a disability. It is strengthening
to see how other teammates face their situations, and it has been inspirational
to have their support and advice when facing my own caregiving conundrums.

Our mission statement clearly encapsulates our goals as a group:

The Parents of Children with Disabilities group is for parents and other members
of families with children that have disabilities of any kind. Members of that
group can come together to have a support system where they can share resources
and discuss the unique challenges and successes that come from raising children
with disabilities.

One common theme that we often discuss in the group is how to help our children
navigate life, particularly in a social setting. How do I help my child interact
with others? How do I help them with school? How can I help them get a job? When
you have a child with special needs, helping them grow is a whole new ball game,
and it is amazing to troubleshoot issues and exchange resources with people
going through the same thing.

Other Ways that KLAS Supports Parents and Caregivers

Even before the Parents of Children with Disabilities ERG was formed, KLAS had
the reputation of a company that supported the work-life balance, especially for
working parents. That included parents of children with special needs.

For example, there are times when I may need more flexibility in my work
schedule so that I can take my child to a doctor’s appointment. I don’t have to
cover things up with my manager; I can tell them what is really going on. Even
if I run out of PTO, I know that the company will be supportive of me in cases
where there are family emergencies.

Recently, KLAS added bereavement time as a benefit for full-time employees, and
that has been very comforting for me and likely other parents in the group,
knowing that there is a good chance that we will need that flexibility and
understanding in a horrible situation.

A Culture of Service

I spent three months in the hospital with my children while they were getting
their transplants, and the worry and stress were so heavy. That dark time while
I lived at the hospital was brightened by the small acts of service that
community members performed. The other parents in residence and I received tea,
snacks, and little gifts to brighten our days.

One of the first things I was able to do as leader of the Parents of Children
with Disabilities ERG was to help organize a service project for parents with
children at Primary Children’s Hospital. At KLAS, we do several service projects
per year in our community. This year, KLAS ERGs sponsored the projects, and our
group organized the creation of care and toiletry kits for parents who stay at
the hospital with their kids who are sick or receiving treatment. The kits
included items like phone chargers, warm socks, blankets, books, and activities
to help parents feel some peace and calm. I appreciate working for a company
that knows the value of supporting their teammates and the charitable work that
means so much to them.

The Parents of Children with Disabilities ERG is open to anyone at KLAS who
would like to add their voice to the group and get the support they need. If you
are a long-time employee of KLAS, a new hire, or a potential KLAS employee who
wants to attend our next group meeting or learn more about the group, please let
us know.


 
 
 

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