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QUICK FAQ ANSWERS

Where can I find my actual cash balances in TWS?


In order to see how much cash is in your account, click on the Account menu
option in TWS followed by Account Window. Scroll down to the section titled
Market Value - Real FX Balance...

Read More
What is the difference between real time and snapshot quotes?


Snapshot quotes provide an "Instantaneous" quote and will not stream on your
trading platform. Real time quotes provide a constant stream of live, updated
quotes on your trading platform...

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How do I connect my account to Excel?


You can download account data, including trades, into Excel via API Dynamic Data
Exchange (DDE). DDE tutorial is in the API Users' Guides. Please note, this
feature is for Windows OS only, not Mac OS. For more details, see the webinar
"TWS Excel APIs, featuring the RealTimeData Server".

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What is meant by Equity with Loan Value?


Equity with Loan Value (ELV) forms the basis for determining whether a client
has the necessary assets to either initiate or manage security positions.The ELV
formula for the securities segment of the Universal Account is as follows:Cash +
stock value + bond value + mutual fund value + European and Asian options value
(excludes market value U.S. securities &amp; futures options and cash maintained
in futures segment).

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Where can I find analytical tools in TWS?


Analytical Tools can be found in our Trader Workstation platform. If using the
Mosaic layout, you can find the various Analytical Tools that we provide by
clicking the blue New Window button in the top left corner. Scroll through the
list of tools, or, if you know what you're looking for, start by typing a tool
name or feature to get a quick list...

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What is meant by Current Excess Liquidity?


MTM profit/loss reflects overall profit/loss regardless of open or closed
positions. MTM P/L = Position MTM + Transaction MTM - Commissions. Position MTM
= (Current Closing Price - Prior Closing Price) x Prior Quantity x Multiplier.
Transaction MTM = (Current Closing Price - Trade Price) x Current Quantity x
Multiplier. More info in Knowledge Base and Reporting Guide.

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How do I subscribe to market data from the TWS?


To check the required market data subscription for a specific product, enter the
symbol on a TWS quote line and right-click. Select the Market Data Subscription
Manager within Client Portal to view the available subscriptions for real-time
quotes based on your Professional or Non-Professional status.

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How do I update my W-8BEN form?


To update your W-8BEN tax form, log in to Client Portal/Account Management. Go
to Settings, Account Settings, and select the user's profile. Click the "i" icon
next to the user's name. Update Tax Forms at the bottom, specifically item 7 for
residency change. More details in the Client Portal Users' Guide.

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How long does it take for an internal transfer of funds?


Internal funds transfers process instantly during trading hours or the next
business day if submitted after hours. Funds under a hold period, such as from a
wire deposit, cannot be transferred. More info in our Users' Guide.

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Why did Client Portal log me out?


To ensure security, your Client Portal session times out after 60 minutes of
inactivity, a non-adjustable system setting. If you're logged out earlier, try
clearing browser cookies and cache, testing different browsers, checking logout
behavior on your smartphone, or restarting your modem and computer. Contact
MEXEM Client Services if needed.

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FROM OUR BLOG

A Complete Guide to Buying and Selling Stocks Digitally

This guide explores online stock trading, detailing broker types like
full-service and discount and Direct Stock Purchase Plans for direct company
investments. It emphasizes brokerage accounts, online platforms with
user-friendly interfaces, and commission-free trading. Covering margin and paper
trading provides a detailed process for buying stocks, including research and
trade execution. The guide advises on selling strategies, long-term investment,
and timing, aligning with Warren Buffett's approach, and highlights top stocks
for November 2023.

Stock Splits Demystified: Strategies, Impacts, and Future Trends

Stock splits serve as a strategic tool for companies to increase outstanding
shares and make them more accessible to a broader investor base. The analysis
covers types of stock splits, their impact, and motivations behind them. It also
provides real-world examples from high-profile companies like Amazon and
Alphabet, and lists companies planning stock splits in 2023.

Conquering Financial Markets: Bull vs Bear Strategies

Bull markets feature rising asset prices, strong GDP, and investor optimism,
favoring growth stocks and buy-and-hold strategies. Bear markets are marked by
declining prices, economic downturns, and pessimism, making value stocks and
defensive investing more viable. Both conditions necessitate tailored risk
management and investment strategies.

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empowers millions of users in over 140 countries to trade and invest in a simple
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