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Partner Solutions

INDUSTRIES

 * mobile device lifecycle management
 * consumer goods protection & support
 * lender-placed insurance
 * flood solutions
 * renters solutions
 * manufactured housing
 * vehicle protection services
 * commercial equipment
 * financial services

INVESTMENTS

 * assurant ventures

MOBILE DEVICE LIFECYCLE MANAGEMENT

As mobile phone customers continue holding on to their phones longer, mobile
carriers are looking for new ways to improve sales and performance. A strong
mobile strategy is one that helps you find opportunities to monetize your mobile
program across the full device lifecycle management value chain.


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MOBILE SUPPORT SERVICES

 * Mobile Device Financing
 * Mobile Device Trade-in & Upgrade Programs
 * Mobile Device Protection Solutions
 * Mobile Device Technical Support
 * Mobile Device Claims & Fulfillment Process
 * Asset Disposition

CONSUMER GOODS PROTECTION & SUPPORT

We specialize in delivering extended protection programs and support services
that strengthen customer loyalty, deliver a memorable experience and generate
sustainable profit.


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PARTNERS

 * Multi Service Operators
 * Manufacturers
 * Retailers

LENDER-PLACED INSURANCE

Assurant is the market leader in lender-placed insurance and outsourcing
solutions, partnering with the majority of financial institutions and mortgage
servicers in the U.S.


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PARTNERS

 * Financial Institutions and Mortgage Servicers
 * Carrier Partners: Insurance Tracking
 * Carrier Partners: Loss Drafts

FLOOD SOLUTIONS

With flood protection a core focus for Assurant, we produce a full suite of
innovative flood risk solutions.


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PARTNERS

 * Retail Agents
 * Managing General Agents

RENTERS SOLUTIONS

From the day a renter moves in to the day they move out, Assurant offers
solutions to protect you and your residents.


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PARTNERS

 * Property Management Solutions

MANUFACTURED HOUSING

Assurant provides the manufactured housing industry with insurance products,
extended service programs and unmatched support services.


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PARTNERS

 * Financial Institutions
 * Housing Manufacturers
 * Insurance Companies
 * Communities
 * Retailers

VEHICLE PROTECTION SERVICES

We offer vehicle protection solutions that help you optimize performance and
navigate every challenge.


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 * Dealer Services
 * Agent Services
 * Third-Party Administrators (TPA)
 * Automotive Training Academy

COMMERCIAL EQUIPMENT




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FINANCIAL SERVICES

Customers have many choices when it comes to protecting their purchases, travel
and financial well-being, and so should you. Increase revenue and boost your
customer growth and retention with products from Financial Services.


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PARTNERS

 * Banks and Credit Card Providers 
 * Mortgage Servicers
 * Creditors and Retailers
 * Third-party Product Providers 

ASSURANT VENTURES




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About Us

ABOUT US

 * company overview
 * diversity
 * sustainability
 * assurant reviews

Integrating environment commitment into business operations

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News & Insights

NEWS & INSIGHTS

 * insights
 * news releases
 * connected decade
 * media resources

Working with integrity & innovation to protect what matters most

Go To News & Insights
Investor Relations Careers
Claims & Support

CLAIMS & SUPPORT

 * mobile device insurance
 * renters insurance
 * housing policies
 * flood policies
 * shipping insurance
 * appliance & tools
 * retail warranty plans
 * vehicle service contracts
 * payment protection
 * commercial equipment claims

Whether you are a customer looking for help with your policy or a business
wanting to learn more about our solutions, we are here to help.

Claims & Policy Information
Partner Solutions



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FRANCESCA LUTHI


EXECUTIVE VICE PRESIDENT, CHIEF OPERATING OFFICER
ASSURANT, INC.

Francesca Luthi is executive vice president, chief operating officer (COO) of
Assurant and a member of the Company’s Management Committee. In this role, she
manages the Company’s global operations, including Assurant’s centers of
excellence for data analytics, digital and AI transformation, and customer
experience. To further maximize business value and connect the customer and
employee experience, she also oversees Assurant’s human resources,
communications, global sourcing, and corporate real estate teams functions, and
enables the company’s Sustainability & DEI strategies.  

Previously, Ms. Luthi served as chief administrative officer where she focused
on enhancing the Company’s global brand and reputation among customers,
employees, and shareholders by building strategic capabilities to attract and
engage the best talent, foster a more diverse and inclusive culture, and drive
long‐term profitable growth. She led an extensive redesign of Assurant’s human
resources function to drive business outcomes and empower the Company’s
approximately 13,700 employees worldwide to achieve the Company’s purpose. As
part of this transformation effort, Ms. Luthi led a multi‐disciplinary team to
define and embed the key tenets of Assurant’s culture to support the Company’s
strategy under President and CEO Keith Demmings. She also designed and executed
Assurant’s Future of Work initiatives, including redefining talent strategies,
enabling flexible ways of working and restructuring of the company’s global real
estate portfolio to deliver an enhanced workplace experience.  

Prior to that, Ms. Luthi served as chief marketing and communications officer,
successfully driving the repositioning of Assurant as a leader in the connected
lifestyle market as part of the Company’s multi‐year transformation. Under her
leadership, Assurant also deepened its focus around the customer experience by
creating a dedicated center of excellence aimed at further embedding customer
focus as a cultural imperative and accelerating the deployment of emerging
technology, such as artificial intelligence, to deliver seamless, omni‐channel
experiences. As Assurant transformed its business, Luthi worked to further
strengthen the Company’s commitment to key environmental, social, and governance
matters and DEI impacting its business and key stakeholders, garnering numerous
accolades. 

Prior to joining Assurant in 2012, Luthi was senior vice president of corporate
communication and investor relations at R1 RCM. Previously, she held
senior‐level investor relations and communication roles at BearingPoint and
Accenture, where she was recognized for enhancing brand awareness, expanding the
global shareholder base, and overseeing the repositioning of those businesses.
Earlier in her career, Luthi helped establish the investor relations department
at Omnicom Group after serving as a financial analyst at Morgan Stanley. 

An advocate for children with special needs, Ms. Luthi sits on the Board of
Directors of the National Ability Center, empowering individuals of all
abilities to build self‐esteem and lifetime skills through sport, recreation,
and educational programs. 

Ms. Luthi earned a bachelor’s degree in economics from Georgetown University's
School of Foreign Service. 

ABOUT ASSURANT

 * Company Overview
 * News & Insights
 * Reviews
 * Investor Relations
 * Assurant Ventures
 * Careers HIRING
 * Site Map

HELP CENTER

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 * File a Claim
 * Office Locations
 * Contact Us
   

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© 2023 ASSURANT, INC. ALL RIGHTS RESERVED

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