www.ups.com Open in urlscan Pro
2a02:26f0:e600:58c::353a  Public Scan

Submitted URL: https://click.e.wwex.com/?qs=0923752378c08e7d9c980b4777727c08562732d9bddae7acb3f4c7f6906f2c41e3f8d15f197f523078ce9dacaf6a...
Effective URL: https://www.ups.com/us/en/support/shipping-support/legal-terms-conditions/ups-service-guarantee.page?utm_source=cust...
Submission: On November 02 via manual from US — Scanned from DE

Form analysis 1 forms found in the DOM

POST /us/en/SearchResults.page

<form id="ups-header_search" class="header-search" role="search" method="post" action="/us/en/SearchResults.page">
  <div class="input-group dropdown"><label id="search-label" for="ups-mainNav-search" class="sr-only">Track a package or search</label><span class="icon ups-icon-search" aria-hidden="true"></span><input id="ups-mainNav-search" type="search"
      class="search-field" name="q" autocomplete="off" placeholder="Track a package or search" data-toggle="dropdown">
    <div class="dropdown-menu suggestion-menu" aria-labelledby="popular-searches">
      <div class="dropdown-header" id="popular-searches">Popular Topics</div>
      <a aria-label="Popular Term shipping discounts" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/business-solutions/open-an-account.page" data-utg-internal-search="Y">shipping discounts</a><a aria-label="Popular Term claim" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/support/file-a-claim.page" data-utg-internal-search="Y">claim</a><a aria-label="Popular Term supplies" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/shipping/order-supplies.page" data-utg-internal-search="Y">supplies</a><a class="dropdown-item popular-search ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Search Term" data-utg-on-site-search-assist-src="Popular Terms" data-utg-on-site-search-assist="my choice" href="#" data-search="my choice" aria-label="Search for my choice" data-utg-internal-search="Y"><span class="icon ups-icon-search" aria-hidden="true"></span> my choice</a><a aria-label="Popular Term change delivery" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/support/tracking-support/change-delivery-options.page" data-utg-internal-search="Y">change delivery</a><a aria-label="Popular Term pick up" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/business-solutions/pickup-dropoff-options.page" data-utg-internal-search="Y">pick up</a><a aria-label="Popular Term customer service" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/support/contact-us.page" data-utg-internal-search="Y">customer service</a><a aria-label="Popular Term shipping" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/support/shipping-support.page" data-utg-internal-search="Y">shipping</a><a aria-label="Popular Term tracking" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/support/tracking-support.page" data-utg-internal-search="Y">tracking</a><a aria-label="Popular Term jobs" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.jobs-ups.com/" data-utg-internal-search="Y">jobs</a>
    </div>
  </div><button class="ups-cta ups-cta-primary search-submit-btn" type="submit">Search<span class="icon ups-icon-right-arrow" aria-hidden="true"></span></button><button id="ups-header_search-close" class="ups-header_search_close" type="button"><span
      class="icon ups-icon-close" aria-hidden="true"></span><span class="sr-only">Close</span></button>
</form>

Text Content

 * UPS Location Near
   
   Find UPS Closest Location

 * Service Alerts (1)
 * United States - English
    * United States - English
    * Estados Unidos - Español
   
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 * About UPSOpen the link in a new window

Skip To Main Content
 * About UPSOpen the link in a new window
 * United States - English
    * United States - English
    * Estados Unidos - Español
   
   Select Another Country or Territory

 * Shipping
   
   
   SHIPPING
   
    * Create a Shipment
    * Calculate Shipping Cost
    * Schedule a Pickup
    * View Shipping History
    * Batch File Shipping
    * Order Supplies
    * Manage Customer Orders
      Marketplace Shipping
    * Open an Account
      Save up to 74% on Shipping
   
    * Shipping Services
    * How to Return a Package
    * How To Ship a Package
    * International Shipping Guide
    * Go to Shipping Support

 * Tracking
   
   
   TRACKING
   
    * Track a Package
    * Change a Delivery
    * Go to Tracking Support
   
    * View Your Home Deliveries
      UPS My Choice®
    * Manage Business Shipments
      UPS My Choice® for Business
    * Shipments for Large Businesses
      Quantum View®

 * Products & Services
   
   
   PRODUCTS & SERVICES
   
    * Open an Account
      Save up to 74%
    * Business Shipping Tools
    * Shipping Services
    * View and Control Your Shipments
      UPS My Choice® for Business
    * Manage Shipments for Large Enterprises
      Quantum View®
    * Pay Bill
    * File a Claim
   
    * Start or Grow Your Business
    * Expand Your Online Business
    * Pickup and Drop-off Options
    * Simplify Returns

Track a package or search
Popular Topics
shipping discountsclaimsupplies my choicechange deliverypick upcustomer
serviceshippingtrackingjobs
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 1. Home
 2. Shipping Support
 3. Legal Terms and Conditions
 4. UPS Service Guarantee


UPS SERVICE GUARANTEE




SERVICE GUARANTEE

The UPS® Service Guarantee is currently active for the below domestic and
international services but otherwise remains suspended: 

Domestic 

 * UPS Next Day Air®
 * UPS Next Day Air Saver®
 * UPS Next Day Air® Early

International 

 * UPS Worldwide Express Plus®
 * UPS Worldwide Express®
 * UPS Worldwide Express NA1®
 * UPS Worldwide Express Saver®
 * UPS Worldwide Saver®
 * UPS Worldwide Express Freight® Midday
 * UPS Worldwide Express Freight® 

 Until further notice, the guaranteed delivery time for UPS Next Day Air Saver®
deliveries has been extended to end-of-day (11:59 p.m. on the guaranteed day of
delivery).

The UPS Service Guarantee remains suspended for all other UPS® shipments and
services not specified in the above sections, from any origin to any
destination. 

For your convenience, The UPS Store® and UPS Access Point® locations all provide
access to your vital deliveries. Where available, you can sign up for free UPS
My Choice® service which enables you to provide more specific delivery
instructions such as where to leave deliveries, or redirect deliveries to
another location, and also provides you with the ability to receive delivery
notifications. 

Service guarantees are subject to change. For further details, see the UPS
Tariff/Terms and Conditions.


OPERATIONAL ADJUSTMENTS

Update: Due to the situation in Ukraine the following UPS services have been
temporarily suspended:

 * All international shipping services to and from Ukraine
 * All international shipping services to and from Russia
 * All international shipping services to and from Belarus

Packages in transit that cannot be delivered will be returned free of charge to
the sender where possible.

Effective October 18, 2021 and until further notice, UPS is making the following
operational adjustments: Delivery commitment times for UPS Next Day Air®
destined to residential locations with a typical delivery time of 10:30 AM will
be extended to 12:00 PM. Any applicable Service Guarantee with respect to these
packages will be based on these revised delivery commitment times.

This Site
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Connect with Us
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 * Global Home
 * Protect Against Fraud
 * Terms and Conditions
 * Website Terms of Use
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 * Privacy Notice
 * Cookie Settings
 * Do Not Sell or Share My Personal Information


Copyright ©1994- 2023  United Parcel Service of America, Inc. All rights
reserved.

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