www.amazon.in Open in urlscan Pro
2a02:26f0:480:590::3bda  Public Scan

URL: https://www.amazon.in/gp/help/customer/display.html
Submission: On April 04 via api from IE — Scanned from DE

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Name: search-helpGET /gp/help/customer/display.html

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Name: ue_backdetect get

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Text Content

Skip to main content

.in
Hello Select your address

All
Select the department you want to search in All Categories Alexa Skills Amazon
Devices Amazon Fashion Amazon Fresh Amazon Pharmacy Appliances Apps & Games Baby
Beauty Books Car & Motorbike Clothing & Accessories Collectibles Computers &
Accessories Deals Electronics Furniture Garden & Outdoors Gift Cards Grocery &
Gourmet Foods Health & Personal Care Home & Kitchen Industrial & Scientific
Jewellery Kindle Store Luggage & Bags Luxury Beauty Movies & TV Shows Music
Musical Instruments Office Products Pet Supplies Prime Video Shoes & Handbags
Software Sports, Fitness & Outdoors Subscribe & Save Tools & Home Improvement
Toys & Games Under ₹500 Video Games Watches
Search Amazon.in


EN
Hello, sign in
Account & Lists Returns & Orders
0
Cart

Sign in
New customer? Start here.
Your Lists
Create a Wish List Wish from Any Website Baby Wishlist Discover Your Style
Explore Showroom
Your Account
Your Account Your Orders Your Wish List Your Recommendations Your Prime
Membership Your Prime Video Your Subscribe & Save Items Memberships &
Subscriptions Your Free Amazon Business Account Your Seller Account Manage Your
Content and Devices
















All
Amazon miniTV Sell Best Sellers Mobiles Today's Deals Customer Service
Electronics Prime New Releases Amazon Pay Home & Kitchen Fashion Computers
Beauty & Personal Care Books Toys & Games Coupons Sports, Fitness & Outdoors
Grocery & Gourmet Foods Car & Motorbike Health, Household & Personal Care Gift
Cards Home Improvement Baby Video Games Gift Ideas Pet Supplies Audible
Subscribe & Save AmazonBasics Kindle eBooks




 * Enjoy the shopping experience in your language of preference by switching to
   your desired language (Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi and
   Bengali). To know more, visit this page.

See all alerts (alert-count more)


HELLO. WHAT CAN WE HELP YOU WITH?

--------------------------------------------------------------------------------




SOME THINGS YOU CAN DO HERE


YOUR ORDERS

 * Track packages
 * Edit or cancel orders


RETURNS AND REFUNDS

 * Return or exchange items
 * Print return mailing labels


MANAGE ADDRESSES

 * Update your addresses
 * Add address, landmark details


MANAGE PRIME

 * View your benefits
 * Membership details


PAYMENT SETTINGS

 * Add or edit payment methods
 * Change expired debit or credit card


ACCOUNT SETTINGS

 * Change your email or password
 * Update login information


AMAZON AND COVID-19

 * Impacts on orders and deliveries


DIGITAL SERVICES AND DEVICE SUPPORT

 * Find device help and support
 * Troubleshoot device issues

--------------------------------------------------------------------------------

Find more solutions   Type something like, "question about a charge"



--------------------------------------------------------------------------------


BROWSE HELP TOPICS

 * Recommended Topics
   
 * Shipping & Delivery
   
 * Amazon Prime
   
 * Payments & Pricing
   
 * Amazon Pay balance
   
 * Returns, Refunds
   
 * Ordering
   
 * Managing Your Account
   
 * Devices & Digital Services
   
 * More Help
   
 * Amazon Business
   
 * Other Topics & Help Sites
   
 * Customer Service
   


 * LEARN HOW TO...

 * Change Your Language Preference
 * Self-service video library
 * Get started with Amazon
 * Where's My Order?
 * Paying for Your Order
 * Delivery Charges
 * Returns & Refunds
 * Manage Your Account Information
 * Pay on Delivery
 * Revise Payment


 * QUICK SOLUTIONS

 * Where's my order?
 * Returns & Refunds
 * Using Amazon Pay balance
 * View Amazon Pay Transactions
 * Manage Your Payment Methods


 * SHIPPING & DELIVERY

 * Enter Your Packaging Feedback
 * Find a Missing Package That Shows As Delivered
 * Shipping Speeds and Delivery Charges
 * Track Your Package
 * Contact Courier
 * Ordering Restrictions
 * More in Shipping & Delivery


 * AMAZON PRIME

 * About Amazon Prime
 * Sign Up for Amazon Prime
 * About the Amazon Prime Membership Fee
 * About Prime Eligible Items
 * Amazon Prime Delivery Benefits
 * More in Prime


 * PAYMENTS & PRICING

 * Pay on Delivery
 * EMI
 * Credit/Debit Card
 * Net Banking
 * UPI
 * Payment Issues and Restrictions
 * Amazon Pay ICICI Bank Credit Card
 * Revise Payment
 * More in Payment, Pricing & Promotions


 * AMAZON PAY BALANCE

 * Money in Amazon Pay balance- FAQs
 * Using Amazon Pay balance
 * View Amazon Pay Transactions
 * Amazon Pay Balance KYC
 * Terms and Conditions - Amazon Pay balance: Money
 * Amazon Pay Gift Cards
 * Bill Payments
 * Reporting unauthorized transactions for Amazon Pay balance: Money
 * More in Amazon Pay


 * RETURNS & REFUNDS

 * About Our Return Policies
 * How to Return an Item?
 * Return Pick up and Self Ship Guidelines
 * Refund Timelines
 * More in Returns & Refunds


 * ORDERING

 * Cancel Items or Orders
 * About Items Fulfilled by Amazon
 * About Seller Fulfilled Items
 * About Gift Orders
 * Search and Browse for Items
 * Installations
 * More in Ordering


 * MANAGING YOUR ACCOUNT

 * Manage Your Payment Methods
 * Change Your Account Settings
 * What is Two-Step Verification?
 * Connect Your Social Accounts to Amazon
 * About Mobile Phone Number Accounts
 * More in Managing Your Account


 * POPULAR HELP TOPICS

 * Amazon Fire TV Help Videos
 * Can't Pair Your Fire TV Remote
 * Return a Kindle Book Order
 * Alexa Help Videos
 * Alexa Preferences and Settings
 * Set Up Your Echo Dot
 * Update the Wi-Fi Settings for Your Echo Device
 * Amazon Music Authorized Device Limits
 * miniTV Support


 * 

 * All Devices & Digital Services Help
 * Manage Your Content & Devices
 * Ask the Digital and Device Community
 * Ask the Digital and Device Community (https://in.amazonforum.com)


 * AMAZON BUSINESS

 * Get started with your business account
 * About Amazon Business
 * Registering your Business Account
 * About GST Invoice
 * Add people to your business account
 * How to identify a product with GST invoice?
 * How to download a GST invoice?
 * Amazon Business - Frequently Asked Questions
 * Use Switch Accounts
 * More About Amazon Business


 * OTHER TOPICS

 * Seller Fulfilled Orders
 * Add Photos - FAQ
 * Site Features
 * Security & Privacy
 * Gifts and Lists
 * Help for Amazon Sellers
 * FAQs about orders and the COVID-19 virus


 * CUSTOMER SERVICE

 * Ask the Digital and Device Community
 * Track Your Package
 * About Our Returns Policies
 * Order Gift Cards
 * Contact Us

 * 

Recommended Topics


HI. HOW CAN WE HELP YOU?

 * Change Your Language Preference
 * Self-service video library
 * Get started with Amazon
 * Where's My Order?
 * Paying for Your Order
 * Delivery Charges
 * Returns & Refunds
 * Manage Your Account Information
 * Pay on Delivery
 * Revise Payment


QUICK SOLUTIONS

 * Where's my order?
 * Returns & Refunds
 * Using Amazon Pay balance
 * View Amazon Pay Transactions
 * Manage Your Payment Methods



Shipping & Delivery


SHIPPING & DELIVERY

 * Enter Your Packaging Feedback
 * Find a Missing Package That Shows As Delivered
 * Shipping Speeds and Delivery Charges
 * Track Your Package
 * Contact Courier
 * Ordering Restrictions
 * More in Shipping & Delivery

Amazon Prime


AMAZON PRIME

 * About Amazon Prime
 * Sign Up for Amazon Prime
 * About the Amazon Prime Membership Fee
 * About Prime Eligible Items
 * Amazon Prime Delivery Benefits
 * More in Prime

Payments & Pricing


PAYMENTS & PRICING

 * Pay on Delivery
 * EMI
 * Credit/Debit Card
 * Net Banking
 * UPI
 * Payment Issues and Restrictions
 * Amazon Pay ICICI Bank Credit Card
 * Revise Payment
 * More in Payment, Pricing & Promotions

Amazon Pay balance


AMAZON PAY BALANCE

 * Money in Amazon Pay balance- FAQs
 * Using Amazon Pay balance
 * View Amazon Pay Transactions
 * Amazon Pay Balance KYC
 * Terms and Conditions - Amazon Pay balance: Money
 * Amazon Pay Gift Cards
 * Bill Payments
 * Reporting unauthorized transactions for Amazon Pay balance: Money
 * More in Amazon Pay

Returns, Refunds


RETURNS & REFUNDS

 * About Our Return Policies
 * How to Return an Item?
 * Return Pick up and Self Ship Guidelines
 * Refund Timelines
 * More in Returns & Refunds

Ordering


ORDERING

 * Cancel Items or Orders
 * About Items Fulfilled by Amazon
 * About Seller Fulfilled Items
 * About Gift Orders
 * Search and Browse for Items
 * Installations
 * More in Ordering

Managing Your Account


MANAGING YOUR ACCOUNT

 * Manage Your Payment Methods
 * Change Your Account Settings
 * What is Two-Step Verification?
 * Connect Your Social Accounts to Amazon
 * About Mobile Phone Number Accounts
 * More in Managing Your Account

Devices & Digital Services


POPULAR HELP TOPICS

 * Amazon Fire TV Help Videos
 * Can't Pair Your Fire TV Remote
 * Return a Kindle Book Order
 * Alexa Help Videos
 * Alexa Preferences and Settings
 * Set Up Your Echo Dot
 * Update the Wi-Fi Settings for Your Echo Device
 * Amazon Music Authorized Device Limits
 * miniTV Support

More Help
 * All Devices & Digital Services Help
 * Manage Your Content & Devices
 * Ask the Digital and Device Community
 * Ask the Digital and Device Community (https://in.amazonforum.com)

Amazon Business


AMAZON BUSINESS

 * Get started with your business account
 * About Amazon Business
 * Registering your Business Account
 * About GST Invoice
 * Add people to your business account
 * How to identify a product with GST invoice?
 * How to download a GST invoice?
 * Amazon Business - Frequently Asked Questions
 * Use Switch Accounts
 * More About Amazon Business

Other Topics & Help Sites


OTHER TOPICS

 * Seller Fulfilled Orders
 * Add Photos - FAQ
 * Site Features
 * Security & Privacy
 * Gifts and Lists
 * Help for Amazon Sellers
 * FAQs about orders and the COVID-19 virus

Customer Service


CUSTOMER SERVICE

 * Ask the Digital and Device Community
 * Track Your Package
 * About Our Returns Policies
 * Order Gift Cards
 * Contact Us


Back to top
Get to Know Us
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 * Press Releases
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