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Dein Erlebnis kontrollieren
Vier Schritte zu einem besonders sicheren AccountVier Schritte zu einem
besonders sicheren ServerDie Rolle der Administratoren und Moderatoren auf
DiscordProbleme bei Discord meldenMentale Gesundheit auf
DiscordAltersbeschränkte Inhalte auf DiscordTipps gegen Spam und Hacking

Eltern und Lehrende
Was ist Discord?Das Engagement von Discord für ein sicheres und vertrauensvolles
ErlebnisSo kannst du deinem Teenager helfen, auf Discord sicher zu bleibenMit
deinem Teenager über Online-Sicherheit redenAntworten auf die wichtigsten Fragen
von Eltern und LehrendenWenn dein Teenager auf ein Problem stößtZusammenarbeit
mit CARU zum Schutz der Benutzer auf Discord

So setzen wir die Regeln durch
Unsere RichtlinienSo stellen wir Nachforschungen anWelche Maßnahmen wir
ergreifenSo kannst du unsere Maßnahmen anfechtenDiscords
TransparenzberichteZusammenarbeit mit den Strafverfolgungsbehörden
Zurück
Moderator Academy
Übersicht

Grundlagen
100: Eine Einführung in die DMA103: Grundlegende Einrichtung von Kanälen104:
Inhalte bei Discord melden110: Verhaltensregeln für Moderatoren111: Deine
Pflichten als Moderator151: Eine Einführung in das Moderatoren-Ökosystem

Einrichtung und Funktion
201: Berechtigungen auf Discord202: Umgang mit schwierigen Szenarien203:
Serverregeln aufstellen204: Einsprüche gegen Bans205: Verwendung von
Rollenfarben206: Bewährte Praktiken für Meldetools207: Server-Informationen und
Ankündigungskanäle208: Kanalkategorien und Namen210: Rekrutierung von
Moderatoren211: Moderationsteam-Kanäle erstellen231: Grundlagen
familienfreundlicher Server241: Sichern deines Discord-Accounts

Fortgeschrittenes Community-Management
301: Implementierung von Verifizierungsgates302: Entwicklung von
Moderatorenrichtlinien303: Positive Umgebungen fördern304: Sicheres
Moderieren310: Moderationsteams leiten311: Burnout bei Moderatoren verstehen und
vermeiden312: Interne Konfliktlösung313: So werden Sprachkanäle moderiert314:
Schulung und Einarbeitung neuer Moderatoren321: Automatische Moderation auf
Discord322: WebHooks und Einbettungen verwenden 323: XP-Systeme verwenden324:
Modmail-Bots verwenden331: Engagement in der Community332: Gesunde Communitys
fördern333: Planung von Community-Events334: Community-Partnerschaften341: Die
eigene Community durch Einblicke verstehen345: Bewährte Praktiken für die
Moderation der Erstellung von Inhalten

Moderationsseminare
401: Transparenz in der Moderation402: Vertraulichkeit in der Moderation403:
Sensible Themen404: Psychische Gesundheit in deiner Community berücksichtigen
405: Praktische Aspekte der Moderation von Kanälen für Erwachsene407:
Exponentielles Mitgliedschaftswachstum bewältigen431: Ethisches Wachstum in der
Community432: Internationalisierung einer Community441: Leitungsstrukturen einer
Community442: Erkenntnisse nutzen, um das Wachstum und Engagement der Community
zu verbessern443: Ban-Umgehung und fortgeschrittene Belästigung444: Umgang mit
zwischenmenschlichen Beziehungen451: Reddit X Discord452: Twitch X Discord453:
Patreon X Discord455: Schools X Discord459: Andere Communitys zu Discord bringen

Absolventen
531: Parasoziale Beziehungen541: Die Anwendung von Metaphern in der Moderation


Urhebervermerke
Urhebervermerke
Anmelden


SicherheitszentrumCybersicherheitZusammenarbeit mit den Strafverfolgungsbehörden
So setzen wir die Regeln durch


WORKING WITH LAW ENFORCEMENT

These guidelines are intended for law enforcement authorities seeking
information/records about Discord users. Discord provides user information to
law enforcement when we are in receipt of enforceable legal process. Discord
works with law enforcement agencies in cases of immediate danger and/or
self-harm, pursuant to 18 U.S.C. § 2702. We swiftly report child abuse material
and the users responsible to the National Center for Missing and Exploited
Children.


WAS IST DISCORD?

Discord ist eine App für Sprach-, Video- und Textchat, der von Millionen
Menschen über 13 genutzt wird, um sich mit Communitys und Freunden zu
unterhalten und zu treffen.

The vast majority of servers are private, invite-only spaces for groups of
friends and communities to stay in touch and spend time together. There are also
larger, more open communities, generally centered around specific topics. Users
have control over whom they interact with and what their experience on Discord
is.

More information about Discord and our community goals can be found here.


CONTACT INFORMATION AND SERVICE OF PROCESS

 * Our contact preference is email. Please contact us at
   lawenforcement@discord.com with any questions or legal process documents.
 * We will not respond to correspondence sent by non-law enforcement officials
   to the email address listed above.
 * All legal correspondence should be sent on company or agency letterhead with
   requisite signatures included.
 * We will not comply with overly broad or vague requests.

 * The legal process should identify the user for whom information is being
   requested.
 * Users should be identified by their 17-18 digit user identification number.
 * If the user identification number is unattainable, a username and four-digit
   discriminator should be provided.
 * Instructions on how to identify a user can be found here.

 * Be advised, users are allowed to change their usernames and four-digit
   discriminators, thus responses rendered by Discord may list different
   usernames and four-digit discriminators than those originally requested.
 * All legal processes should comply with 18 U.S. Code § 2701-2712.


EMERGENCY REQUESTS

 * If you believe that an emergency involving danger of death or serious
   physical injury to any person requires disclosure without delay, please
   contact us at lawenforcement@discord.com with the subject line "Emergency
   Request," and provide the factual basis for the request so that we may
   evaluate it under 18 U.S.C. § 2702.
 * We provide emergency disclosure responses only when enough information is
   provided for Discord to, in good faith, believe that the exigent situation
   requires disclosure of user information, as outlined in 18 U.S.C. § 2702.
 * We do not disclose information for emergency requests unless they are from
   law enforcement.


PRESERVATION REQUEST

 * Discord accepts requests to preserve records pursuant to 18 U.S.C. § 2703(f).
 * We take steps to preserve account records once proper requests have been
   received and processed.
 * Content and non-content information is preserved for 90 days, from the time
   of processing, and can only be extended for an additional 90 day period,
   pursuant to 18 U.S.C. § 2703. In certain cases, an additional 90 days may be
   requested.
 * Please reference the initial preservation request by providing the assigned
   ticket number and clear date range when sending legal process to obtain the
   preserved information.
 * We are not permitted to disclose user information when solely in receipt of a
   preservation request.


INTERNATIONAL LEGAL PROCESS REQUESTS

 * Please be advised that Discord is headquartered in and offers its services
   from the United States of America. Our customer data is stored exclusively in
   the United States.
 * If you would like to obtain the requested information from Discord, please
   follow a Mutual Legal Assistance Treaty (MLAT) or letters rogatory process so
   that a U.S. court might issue the required U.S. legal process to Discord.
 * If an international legal process includes reports of child exploitation,
   Discord will investigate and take steps to archive these materials, remove
   them from our platform, and report any exploitative content.


CHILD SAFETY POLICY

 * When we are made aware of potential Child Safety concerns on our platform,
   our Trust & Safety team reviews the content and reports the content to the
   National Center for Missing and Exploited Children (NCMEC) or law enforcement
   where appropriate as required by 18 U.S.C. § 2258A. NCMEC will then work with
   local and international law enforcement as necessary.
 * User accounts reported to NCMEC are archived and banned from our platform at
   the time of reporting.
 * When submitting legal processes prompted by NCMEC reporting, include cybertip
   number and all of the user information provided.
 * Law enforcement officials should indicate if a request pertains to a NCMEC
   reporting in the body of the email.


DATA RETENTION POLICY

 * Discord does not require and generally does not possess names, addresses or
   other personal information, as we do not require that information on sign-up.
   The subscriber information that we possess is limited to an email address,
   and, if the user is a paid user, we might have limited billing information.
   In certain circumstances, we might also have a phone number the user has
   verified.
 * Due to privacy concerns, Discord removes most user identifiers once a user is
   deleted, including username and discriminator.
 * Users can always be located by their 17-18 digit UID number.
 * More information regarding Discord's data retention and user privacy policy
   can be found here.
 * Questions regarding Discord's privacy policy can be sent to
   privacy@discord.com.


USER NOTIFICATION

 * Discord reserves the right to notify users if their information is requested
   by law enforcement.
 * Court orders compelling non-disclosure are required to ensure the user is not
   notified pursuant to 18 U.S.C. § 2705.
 * Non-disclosure orders should include a date range.
 * Once a non-disclosure order has expired, an extension is required for
   continued compliance.
 * Merely requesting Discord to not notify a user is not sufficient. Discord
   reserves the right to notify users in those instances.


COST REIMBURSEMENT

 * Pursuant to 18 U.S.C. § 2706, Discord may require cost reimbursement if the
   legal process is unduly burdensome or has associated cost.


EU REGULATION 2021/784

 * Under EU Regulation 2021/784 (addressing the dissemination of terrorist
   content online), Discord's Article 15 contact point is
   counterterrorism@discordapp.com and Discord's Article 17 legal representative
   is Discord Netherlands BV.


STILL HAVE QUESTIONS?

Law enforcement should send any additional questions and/or legal process to:

lawenforcement@discord.com

If needed for mail service, our physical address is as follows:

Discord, Inc. 444 De Haro St, Suite 200 San Francisco, CA, 94107

If serving process by mail, please direct the mail to the Legal Department.


Inhalte
Was ist Discord?Contact Information and Service of Process Emergency
RequestsPreservation RequestInternational Legal Process Requests Child Safety
Policy Data Retention PolicyUser NotificationCost Reimbursement


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