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System Requirements

Device Security

Not all features are available on all devices and platforms.
Norton Family, Norton Parental Control, Norton Cloud Backup, and SafeCam are
presently not supported on Mac OS or Windows 10 in S mode.

Windows™ Operating Systems

Microsoft Windows 11 (all versions)

Microsoft Windows 10 (all versions)

Microsoft Windows 8/8.1 (all versions). Some protection features are not
available in Windows 8

Start screen browsers.

Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later.

Mac® Operating Systems

Current and previous two versions of Mac OS.

Features not supported: Norton Cloud Backup, Norton Parental Control, Norton
SafeCam.

Android™ Operating Systems

Android 8.0 or later. Must have Google Play app installed. Multi-user mode not
supported.

Features not supported: Norton Cloud Backup, Norton Parental Control, Norton
SafeCam.

iOS Operating Systems

iPhones or iPads running the current and previous two versions of Apple® iOS.

Norton™ Secure VPN

Available for Windows™ PC, Mac®, iOS and Android™ devices:

Norton Secure VPN is compatible with PCs, Mac, Android smartphones and tablets,
iPads, and iPhones. Norton Secure VPN may be used on the specified number of
devices – with unlimited use during the subscription term.

Windows™ Operating Systems

Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode).

Microsoft Windows 8/8.1 (all versions).

Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later.

Some of the existing Norton Device Security and Norton Secure VPN products are
not compatible with Windows OS on ARM devices.

Mac® Operating Systems

Mac OS X 10.12.x (Sierra) or later.

Android™ Operating Systems

Androids running 8.0 or later. Must have Google Play app installed.

iOS Operating Systems

iPhones or iPads running the current and previous two versions of Apple® iOS.

No one can prevent all cybercrime or identity theft.

* Important Subscription, Pricing and Offer Details:

 * Contract Type: contract for a monthly or annual subscription, starting when
   the transaction is complete. Click here for our Terms of Sale.
 * Set-up: to get the protection/service started, you must download and install
   on each device and/or complete set-up.
 * Free Trial: payment method required if signing up for a free trial
   (credit/debit card or PayPal only). When the trial ends, the paid
   subscription starts and the first term is charged, unless cancelled before.
   Special offer(s) may expire.
 * Renewal Cycle: automatically renews after the initial term and is billed
   monthly or annually depending on your billing cycle, unless the subscription
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 * Renewal Prices: may be higher than the price for the initial term and are
   subject to change. Renewal prices can be found here. Annual payments are
   charged up to 35 days before the subscription is due to renew, and we send
   you a notification email with the renewal price before.
 * Cancellation & Refund: you can cancel any of your contracts and request a
   full refund within 60 days of purchase for annual subscriptions and within 14
   days of purchase for monthly subscriptions. For each annual renewal payment
   or free trial with paid annual subscription, you can request a full refund
   within 60 days of being charged. For free trial with paid monthly
   subscription, you can request a full refund within 14 days of being charged.
   For details, visit our Cancellation & Refund Policy. To cancel your contract
   or request a refund, click here.
 * Updates: your subscription may include product, service and/or protection
   updates, and features that may be added, modified, or removed, subject to the
   acceptance of the License & Services Agreement.
 * Usage: for non-commercial household use only. If you have issues adding a
   device, please contact us.

2 Virus Protection Promise: You must have an automatically renewing device
security subscription with antivirus for the virus removal service. If we are
unable to remove the virus from your device, you will be entitled to a refund
based on the actual price paid for the current term of your subscription. If you
have a subscription from NortonLifeLock purchased with either another offering
from NortonLifeLock or a third party offering, your refund will be limited to
the price of only your subscription for the current term, not to exceed the
total price paid. Any refund will be net of any discounts or refunds received
and less any applicable taxes, except in certain states and countries where
taxes are refundable. The refund does not apply to any damages incurred as a
result of viruses. See norton.com/virus-protection-promise for complete details.

3 If your plan includes credit reports, scores, and/or credit monitoring
features ("Credit Features"), two requirements must be met to receive said
features: (i) your identity must be successfully verified with Equifax; and (ii)
Equifax must be able to locate your credit file and it must contain sufficient
credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET
YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes
Credit Features from Experian and/or TransUnion, the above verification process
must also be successfully completed with Experian and/or TransUnion, as
applicable. If verification is successfully completed with Equifax, but not with
Experian and/or TransUnion, as applicable, you will not receive Credit Features
from such bureau(s) until the verification process is successfully completed and
until then you will only receive Credit Features from Equifax. Any credit
monitoring from Experian and TransUnion will take several days to begin after
your successful plan enrollment.

4 Cloud Backup features are only available on Windows (excluding Windows in S
mode, Windows running on ARM processor).

5 SafeCam features are only available on Windows (excluding Windows in S mode,
Windows running on ARM processor).

7 2021 Norton LifeLock Cyber Safety Insights Report: Global Results

8 Video Supervision requires a browser extension on Windows and the in-app
Norton Browser on iOS and Android. It monitors videos viewed on YouTube.com (but
not YouTube videos embedded in other websites or blogs) and on Hulu.com (but
only on Windows). It does not work with the YouTube or Hulu apps.

12 Identity Lock cannot prevent all account takeovers, unauthorized account
openings, or stop all credit file inquiries. The credit lock on your TransUnion
credit file and the Payday Loan Lock will be unlocked if your subscription is
downgraded or canceled.

13 Enables telecommunication and/or wireless carriers to share your personal
information with NortonLifeLock so it may deliver the services.




† We do not monitor all transactions at all businesses.

‡ Norton Family/Parental Control can only be installed and used on a child’s
Windows™ PC, iOS and Android™ device but not all features are available on all
platforms. Parents can monitor and manage their child’s activities from any
device – Windows PC (excluding Windows in S mode), Mac, iOS and Android – via
our mobile apps, or by signing into their account at my.Norton.com and selecting
Parental Control via any browser. Mobile app must be downloaded separately. The
iOS app is available in all except these countries.

Popular browsers are supported, including Chrome, Edge, and FireFox. Parental
Control portal access is not supported on Internet Explorer. On iOS and Android,
the in-app Norton Browser must be used to get the full benefit of the features.

‡‡ Requires your device to have an Internet/data plan and be turned on.

§ Dark Web Monitoring is not available in all countries. Monitored information
varies based on country of residence or choice of plan. It defaults to monitor
your email address and begins immediately. Sign in to your account to enter more
information for monitoring.

Δ 24/7 Support is available in English only.
See https://www.norton.com/globalsupport.

¶ Home Title Monitoring feature includes your home, second home, rental home, or
other properties where you have an ownership interest.

Ω In your state, the office that maintains real estate records could be known as
a county recorder, registrar of deeds, clerk of the court, or some other
government agency.

** Service can be used once every 90 days. You acknowledge our ability to submit
a deletion request on your behalf depends on the presence of your personal
information on the data broker sites we monitor.

The Norton and LifeLock Brands are part of NortonLifeLock Inc. LifeLock identity
theft protection is not available in all countries.

Copyright © 2023 NortonLifeLock Inc. All rights reserved. NortonLifeLock, the
NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo
are trademarks or registered trademarks of NortonLifeLock Inc. or its affiliates
in the United States and other countries. Firefox is a trademark of Mozilla
Foundation. Android, Google Chrome, Google Play and the Google Play logo are
trademarks of Google, LLC. Mac, iPhone, iPad, Apple and the Apple logo are
trademarks of Apple Inc., registered in the U.S. and other countries. App Store
is a service mark of Apple Inc. Alexa and all related logos are trademarks of
Amazon.com, Inc. or its affiliates. Microsoft and the Window logo are trademarks
of Microsoft Corporation in the U.S. and other countries. The Android robot is
reproduced or modified from work created and shared by Google and used according
to terms described in the Creative Commons 3.0 Attribution License. Other names
may be trademarks of their respective owners.



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Products

 * Norton AntiVirus Plus
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 * Norton 360 with LifeLock Select
 * Norton 360 with LifeLock Ultimate Plus
 * Norton Secure VPN
 * Norton AntiTrack
 * Norton Family
 * Norton Mobile Security for Android
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 * Norton Utilities Ultimate
 * Norton Driver Updater
 * Norton Small Business
 * Genie Scam Detector
 * Norton Secure Browser

Product Features

 * Norton 360 Comparison
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 * Virus Removal
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 * Cloud Backup
 * Safe Web
 * Safe Search
 * Windows 10 VPN
 * Smart Firewall
 * Password Manager
 * Parental Control
 * Privacy Monitor
 * SafeCam
 * Dark Web Monitoring
 * Identity Lock

Services & Support

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 * Spyware and Virus Removal
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 * Norton Update Center
 * How to Renew

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