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SOLSUITE SUPPORT

 1. Home
 2. SolSuite Support

SUPPORT FORM

To contact our Support Team, please use the Support Form

FORM - UPGRADE TO THE LATEST VERSION 23.5 OF SOLSUITE 2023 (OCTOBER, 2023)

Click here if you are a SolSuite Customer and you want to know if you are
eligible to receive a free upgrade to the latest version 23.5 of SolSuite 2023.

FORM - ACTIVATION CODE REQUEST

Click here if you have lost your Activation Code and want to receive it again.

FORM - RE-DOWNLOAD THE VERSION I BOUGHT

Click here if you are a SolSuite Customer and you want to re-download the
SolSuite version you have bought.

FAQ - ORDERING




Which Windows platform(s) is SolSuite compatible with?

You can play SolSuite on these Windows platforms:

 * Windows 11
 * Windows 10

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I have two computers and would like to be able to use it on both. Do I have to
purchase two licenses?

Yes, you have to purchase two licenses.

(Insert "2" in the Order quantity field, or place two separate orders). One
license is required for each PC.


FAQ - DOWNLOADING




My computer crashed and I would like to download SolSuite again.

To download and install SolSuite:

 1. Download the installation file by clicking here. To obtain a copy of a prior
    version of SolSuite, please click here
 2. Install SolSuite
 3. Enter the Activation Code you received to activate SolSuite (run SolSuite,
    click on the Help Menu then choose "Activate SolSuite"; or press the CTRL+V
    shortcut key).

    Click here if you have lost your Activation Code and want to receive it
    again.

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I have recently bought a new computer. How can I retrieve SolSuite?

To download and install SolSuite:

 1. Download the installation file by clicking here. To obtain a copy of a prior
    version of SolSuite, please click here
 2. Install SolSuite
 3. Enter the Activation Code you received to activate SolSuite (run SolSuite,
    click on the Help Menu then choose "Activate SolSuite"; or press the CTRL+V
    shortcut key).

    Click here if you have lost your Activation Code and want to receive it
    again.

--------------------------------------------------------------------------------

I have downloaded the latest version of SolSuite and now when I try to run it, I
get the Trial version. What do I do?

When you buy SolSuite, you receive the Activation Code that will allow you to
unlock the Trial Version to become the fully-functional version of SolSuite.

Please insert the Activation Code in your Trial Version of SolSuite (run
SolSuite, click on the Help Menu then choose "Activate SolSuite"; or press the
CTRL+V shortcut key).

 * Click here if you have lost your Activation Code and want to receive it
   again.
 * Click here if you want to know if you are eligible to receive a free upgrade
   to the latest version.

--------------------------------------------------------------------------------

I have the Activation Code for an older version of SolSuite but I cannot find
where to download this version. Can you help?

Please click here and fill in the following form.

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I have paid for SolSuite and have received the Activation Code. Now, how do I
download the registered version?

There's no registered version to download. Simply enter the Activation Code you
received to activate SolSuite (run SolSuite, click on the Help Menu then choose
"Activate SolSuite"; or press the CTRL+V shortcut key) and you'll immediately
have full access to all of the features.

--------------------------------------------------------------------------------

I bought SolSuite but when I try to download, I get the Trial Version.

When you buy SolSuite, you receive the Activation Code that will allow you to
unlock the Trial Version to become the fully-functional version of SolSuite.

Please insert the Activation Code in your Trial Version of SolSuite (run
SolSuite, click on the Help Menu then choose "Activate SolSuite"; or press the
CTRL+V shortcut key).


--------------------------------------------------------------------------------

I would like to download SolSuite Graphics Pack.

To download and install SolSuite Graphics Pack:

 1. Download the installation file by clicking here and filling out the form.
 2. Install SolSuite Graphics Pack by double clicking on the downloaded file
    (solsuite-graphics-pack*-setup.exe)

    


FAQ - ACTIVATION CODE




I'm a SolSuite's Customer and I need the Activation Code to activate SolSuite.

Please click here and fill in the following form.

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I have downloaded the latest version of SolSuite and my Activation Code does not
work.

Enter the Activation Code you received to activate SolSuite (run SolSuite, click
on the Help Menu then choose "Activate SolSuite"; or press the CTRL+V shortcut
key).

 * Click here if you have lost your Activation Code and want to receive it
   again.

--------------------------------------------------------------------------------

I would like to upgrade to the latest version of SolSuite but I have lost my
last Activation Code.

 * Click here if you have lost your Activation Code and want to receive it
   again.
 * Click here if you want to know if you are eligible to receive a free upgrade
   to the latest version.

--------------------------------------------------------------------------------

How do I enter my SolSuite Activation Code?

To enter your Activation Code:

 1. Run SolSuite.
 2. Click on the Help Menu then choose "Activate SolSuite"; or press the CTRL+V
    shortcut key in the "Activate SolSuite" dialog box, enter your Activation
    Code.

If you have not installed the latest version of SolSuite, you can find it by
clicking here.

Important: All the versions of SolSuite that you download must be unlocked by
entering the Activation Code to become the fully-functional version.

--------------------------------------------------------------------------------

VIDEO TUTORIALS




How to install SolSuite Graphics Pack



How to enter your Activation Code



--------------------------------------------------------------------------------

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