www.getyourtaxreturned.co.uk
Open in
urlscan Pro
164.177.142.204
Public Scan
Submitted URL: http://email.taxreturned.co.uk/c/eJxkzjFTgzAUAOBfEza45L2QkCEDVWk923PT6gbJo0UocGly6L93cXP_hs9bozot-oysUBUKLrGE7GpJCe40dC2Ch1KQQO...
Effective URL: https://www.getyourtaxreturned.co.uk/claimform-mvc-new/Claim/PreFilledForm?clientRef=EAAAAG99CBXMFbM9VL87BWH8pZuuY2wO6rjKIXL8rHnGk60d
Submission: On May 04 via manual from GB — Scanned from GB
Effective URL: https://www.getyourtaxreturned.co.uk/claimform-mvc-new/Claim/PreFilledForm?clientRef=EAAAAG99CBXMFbM9VL87BWH8pZuuY2wO6rjKIXL8rHnGk60d
Submission: On May 04 via manual from GB — Scanned from GB
Form analysis 1 forms found in the DOM
POST /claimform-mvc-new/Claim/PreFilledForm
<form action="/claimform-mvc-new/Claim/PreFilledForm" class="form-horizontal" enctype="multipart/form-data" id="PreFilledForm" method="post" role="form" novalidate="novalidate">
<div class="row" id="LogoImage" style="">
<div class="col-xs-12">
<img src="/claimform-mvc-new/Content/images/TaxReturned-Logo.png" class="img-responsive logo">
</div>
<br>
</div>
<div class="row">
<div class="col-xs-12 text-center">
<div style="font-size: 22px; color: #f8981d">
<strong>Tax Allowance</strong><br>
<div style="font-size: 32px; color: #8abd24"><strong>£936</strong></div>
</div>
<div class="row">
<div class="col-xs-12 text-center">
<p style="font-size: 11px; color: gray">
<i>Amount based on a three year work from home allowance</i>
</p>
</div>
</div>
</div>
</div>
<div class="row">
<div class="col-xs-12 question-style"> Hi Melanie, </div>
</div>
<div class="row">
<div class="col-xs-3"> Reference: </div>
<div class="col-xs-8"> TRG408944115 </div>
</div>
<div class="row">
<div class="col-xs-3"> Postcode: </div>
<div class="col-xs-8"> ***5QT </div>
</div>
<br>
<div class="row">
<div class="col-xs-12">
<p class="text-justify"> You previously submitted a tax reclaim application through our website. HMRC are offering taxpayers various easy-to-claim allowances. No receipts required. </p>
</div>
</div>
<hr class="orangeDivider">
<div class="row">
<div class="col-xs-12">
<div class="question-header"> Employment Details </div>
<div class="question-style"> Who was your employer between 6 April 2022 and 5 April 2023? </div>
</div>
</div>
<div class="row">
<div class="col-sm-7">
<input class="form-control upper-case" data-val="true" data-val-required="Employer is required." id="Employer" name="Employer" placeholder="Employer" type="text" value="">
</div>
<div class="col-sm-5" id="PayeContainer">
<div class="input-group">
<input class="form-control upper-case" data-val="true" data-val-required="Employment start date is required." id="EmploymentStartDate" name="EmploymentStartDate" placeholder="Start Date MM/YYYY" readonly="true" type="text" value="">
<div class="input-group-addon" data-toggle="tooltip" data-placement="left" data-container="body" title="" id="niHelperHover" data-original-title="Please select the month and year that you started your employment.">
<span class="glyphicon glyphicon-info-sign" style="font-size: 18px;"></span>
</div>
</div>
</div>
</div>
<br>
<div class="row" id="FullCompanySearchPanel" style="display: none">
<div class="col-xs-12">
<label for="FullCompanySearch" class="control-label question-style">If you are employed by a company, please type and select your employers registered name (if known - leave blank if not found)</label>
</div>
<div class="col-xs-12">
<input class="form-control upper-case ui-autocomplete-input" id="EmploymentLimitedCompanyName" name="EmploymentLimitedCompanyName" placeholder="Official Employer Name (Eg: TESCO STORES LIMITED)" type="text" value="" autocomplete="off">
</div>
</div>
<div class="row" id="CompanySelectPanel" style="display: none">
<div class="col-xs-12">
<label for="CompanySelect" class="control-label companySelectLabel"></label>
</div>
<div class="col-xs-12">
<select id="CompanySelect" class="form-control upper-case"></select>
</div>
</div>
<div class="row" id="CompanySearchPanel" style="display: none">
<div class="col-xs-12">
<label for="EmploymentNameCustomDropdown" class="control-label companySelectLabel"></label>
</div>
<div class="col-xs-12">
<input class="form-control upper-case" id="EmploymentNameCustomDropdown" name="EmploymentNameCustomDropdown" type="text" value="">
</div>
</div>
<div class="row">
<div class="col-xs-12">
<label for="Occupation" class="control-label question-style">What was your job title?</label>
</div>
<div class="col-xs-12">
<div class="form-group">
<span class="twitter-typeahead" style="position: relative; display: inline-block;"><input autocomplete="off" class="typeahead form-control upper-case tt-input" data-val="true" data-val-required="The Job Title is required." id="Occupation"
name="Occupation" placeholder="Job Title" spellcheck="false" type="text" value="" dir="auto" style="position: relative; vertical-align: top;">
<pre aria-hidden="true"
style="position: absolute; visibility: hidden; white-space: pre; font-family: "Open Sans", Arial, Helvetica, sans-serif; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; word-spacing: 0px; letter-spacing: 0px; text-indent: 0px; text-rendering: auto; text-transform: uppercase;"></pre>
<div class="tt-menu" style="position: absolute; top: 100%; left: 0px; z-index: 100; display: none;">
<div class="tt-dataset tt-dataset-jobTitleSuggestionEngine"></div>
</div>
</span>
</div>
</div>
</div>
<div class="row" id="divIndustry" style="display: none">
<div class="col-xs-12">
<label for="cmbIndustry" class="control-label question-style">Industry </label>
</div>
<div class="col-sm-12">
<select class="form-control upper-case" data-val="true" data-val-required="Industry Required." id="cmbIndustry" name="Industry">
<option value="">- Select -</option>
<option value="HEALTHCARE STAFF">HEALTHCARE STAFF</option>
<option value="ARCHITECTURE OR ENGINEERING">ARCHITECTURE OR ENGINEERING</option>
<option value="CONSTRUCTION OR EXTRACTION">CONSTRUCTION OR EXTRACTION</option>
<option value="ALL OTHER WORKERS">ALL OTHER WORKERS</option>
<option value="PRODUCTION">PRODUCTION</option>
<option value="TEACHING">TEACHING</option>
<option value="FOOD PREPARATION OR SERVING RELATED">FOOD PREPARATION OR SERVING RELATED</option>
<option value="PROTECTIVE SERVICE">PROTECTIVE SERVICE</option>
<option value="INSTALLATION MAINTENANCE OR REPAIR">INSTALLATION MAINTENANCE OR REPAIR</option>
<option value="LEGAL">LEGAL</option>
<option value="AIRLINES">AIRLINES</option>
<option value="SALES OR RELATED">SALES OR RELATED</option>
<option value="ARTS DESIGN ENTERTAINMENT SPORTS OR MEDIA">ARTS DESIGN ENTERTAINMENT SPORTS OR MEDIA</option>
<option value="FARMING FISHING OR FORESTRY">FARMING FISHING OR FORESTRY</option>
<option value="OFFICE OR ADMIN">OFFICE OR ADMIN</option>
<option value="ALUMINIUM">ALUMINIUM</option>
<option value="BUILDING OR MAINTENANCE">BUILDING OR MAINTENANCE</option>
<option value="BUSINESS OR FINANCIAL OPERATIONS">BUSINESS OR FINANCIAL OPERATIONS</option>
<option value="COMMUNITY OR SOCIAL SERVICES">COMMUNITY OR SOCIAL SERVICES</option>
<option value="COMPUTER OR MATHEMATICAL">COMPUTER OR MATHEMATICAL</option>
<option value="MANAGEMENT">MANAGEMENT</option>
<option value="MILITARY">MILITARY</option>
<option value="PERSONAL CARE OR SERVICE">PERSONAL CARE OR SERVICE</option>
</select>
</div>
<span class="field-validation-valid col-sm-offset-2 col-md-offset-2 col-lg-offset-0 col-sm-10 col-md-6 col-lg-5 control-label" data-valmsg-for="Industry" data-valmsg-replace="true" style="text-align:left;"></span>
</div>
<br>
<div class="row" id="divOtherIndustry" style="display: none">
<div class="col-xs-12">
<label for="OtherIndustry" class="control-label question-style">Please enter a short description of your industry</label>
</div>
<div class="col-xs-12">
<input autocomplete="off" class="form-control upper-case" data-val="true" data-val-length="The Industry name is limited to 30 characters" data-val-length-max="30" data-val-requiredif="Please enter your Industry"
data-val-requiredif-dependentproperty="OtherIndustrySelected" data-val-requiredif-desiredvalue="true" id="OtherIndustry" maxlength="30" name="OtherIndustry" placeholder="Industry" spellcheck="false" type="text" value="">
</div>
</div>
<hr class="orangeDivider">
<div class="row">
<div class="col-xs-12">
<div class="question-header"> Security Question </div>
<div class="question-style"> We need this to verify you </div>
</div>
</div>
<div class="row">
<div class="col-sm-12">
<label class="control-label"> Date of Birth </label>
</div>
</div>
<div class="row">
<div class="col-sm-12">
<div class="form-inline">
<div class="form-group">
<input class="form-control dobdigit" data-val="true" data-val-number="The field D1 must be a number." data-val-required="The D1 field is required." id="D1" max="3" maxlength="1" name="D1" pattern="\d*" placeholder="D" size="1" tabindex="1"
type="number" value="">
<input class="form-control dobdigit" data-val="true" data-val-number="The field D2 must be a number." data-val-required="The D2 field is required." id="D2" max="9" maxlength="1" name="D2" pattern="\d*" placeholder="D" size="1" tabindex="2"
type="number" value="">
<input class="form-control dobdigit" data-val="true" data-val-number="The field M1 must be a number." data-val-required="The M1 field is required." id="M1" max="1" maxlength="1" name="M1" pattern="\d*" placeholder="M" size="1"
style="margin-left: 5px" tabindex="3" type="number" value="">
<input class="form-control dobdigit" data-val="true" data-val-number="The field M2 must be a number." data-val-required="The M2 field is required." id="M2" max="9" maxlength="1" name="M2" pattern="\d*" placeholder="M" size="1"
style="margin-right: 5px" tabindex="4" type="number" value="">
<input class="form-control dobdigit" data-val="true" data-val-number="The field Y1 must be a number." data-val-required="The Y1 field is required." id="Y1" maxlength="1" name="Y1" pattern="\d*" placeholder="Y" size="1" tabindex="5"
type="number" value="">
<input class="form-control dobdigit" data-val="true" data-val-number="The field Y2 must be a number." data-val-required="The Y2 field is required." id="Y2" maxlength="1" name="Y2" pattern="\d*" placeholder="Y" size="1" tabindex="6"
type="number" value="">
<input class="form-control dobdigit" data-val="true" data-val-number="The field Y3 must be a number." data-val-required="The Y3 field is required." id="Y3" maxlength="1" name="Y3" pattern="\d*" placeholder="Y" size="1" tabindex="7"
type="number" value="">
<input class="form-control dobdigit" data-val="true" data-val-number="The field Y4 must be a number." data-val-required="The Y4 field is required." id="Y4" maxlength="1" name="Y4" pattern="\d*" placeholder="Y" size="1" tabindex="8"
type="number" value="">
<div style="clear: both;"></div>
</div>
</div>
</div>
</div>
<hr class="orangeDivider">
<div class="row">
<div class="col-xs-12">
<div class="question-header"> Your Address </div>
<div class="question-style"> You can update your address if you have moved home since your last claim </div>
</div>
</div>
<div class="row">
<div class="col-xs-12">
<button type="button" id="EditAdress" class="btn green-button" style="">EDIT</button>
</div>
</div>
<div id="EditAddressArea" style="display: none">
<div class="row" style="">
<div class="col-xs-12 btn-holder text-right">
<button type="button" class="btn btn-default" id="EditAddressCancel" style="width: 35px; margin:10px 0">X</button>
</div>
</div>
<div class="row">
<div class="col-xs-12">
<div class="form-group input-group">
<input class="form-control upper-case" id="Postcode" name="Postcode" placeholder="Postcode" type="text" value="LS18 5QT">
<div class="input-group-btn">
<a class="btn btn-primary" id="btnFindAddress" style="width: auto !important; margin-left: 2px;" href="javascript:void(0)">Find My New Address</a>
</div>
</div>
</div>
<div class="col-sm-12 collapse" id="addresssLookupFailed">
<div class="form-group" style="color: firebrick; font-weight: bold;"> Please check your postcode, it seems to be incorrect </div>
</div>
<div class="col-sm-12 collapse" id="addresssLookupSuccess">
<div class="form-group">
<select class="form-control upper-case" id="addresssLookup">
<option value="">- Please select your address -</option>
</select>
</div>
</div>
<div class="col-sm-12">
<div class="form-group">
<a class="btn btn-primary" style="width: auto !important" id="btnEnterAddressManually" href="javascript:void(0);">Enter New Address Manually</a>
</div>
</div>
<div class="col-sm-12 hidden" id="address1Container">
<div class="form-group">
<input class="form-control upper-case" id="Address1" name="Address1" placeholder="Address 1" type="text" value="43 ST. JAMES TERRACE">
</div>
</div>
<div class="col-sm-12 hidden" id="address2Container">
<div class="form-group">
<input class="form-control upper-case" id="Address2" name="Address2" placeholder="Address 2" type="text" value="">
</div>
</div>
<div class="col-sm-12 hidden" id="cityContainer">
<div class="form-group">
<input class="form-control upper-case" id="City" name="City" placeholder="City" type="text" value="LEEDS">
</div>
</div>
</div>
</div>
<hr class="orangeDivider">
<div class="row">
<div class="col-xs-12">
<div class="question-header"> Marriage Tax Allowance </div>
</div>
</div>
<div class="row">
<div class="col-lg-9 col-md-8 col-xs-12 question-style" style="vert-align: middle"> Are you married or in a civil partnership? </div>
<div class="col-lg-3 col-md-4 col-xs-12 btn-holder">
<div class="btn-group big-yes-no-alt">
<a id="btnMarriedYes" class="btn btn-default btn-yes" data-control="MarriedOrInACivilPartnership">Yes</a>
<a id="btnMarriedNo" class="btn btn-default btn-no" data-control="MarriedOrInACivilPartnership">No</a>
</div>
<input data-val="true" data-val-required="The MarriedOrInACivilPartnership field is required." id="MarriedOrInACivilPartnership" name="MarriedOrInACivilPartnership" type="hidden" value="False">
</div>
</div>
<hr class="orangeDivider">
<div class="row">
<div class="col-sm-12">
<div class="form-group">
<div class="checkbox">
<label style="font-size:14px;" id="agreeToTCWrapperLabel">
<input data-val="true" data-val-booleanrequired="You must agree to the terms and conditions to proceed" data-val-required="The Agree Terms and Conditions field is required." id="chkTermsAndConditions" name="AgreedToTermsAndConditions"
type="checkbox" value="true"><input name="AgreedToTermsAndConditions" type="hidden" value="false"> I have read & understood the </label> <a class="tandcLightboxClicker" id="step4TandC">terms & conditions</a>
</div>
</div>
<div class="form-group">
<div class="checkbox">
<label style="font-size:14px;" id="WfhWrapperLabel">
<input data-val="true" data-val-booleanrequired="You must have worked from home to claim" data-val-required="The Worked from Home field is required." id="WorkedFromHome" name="WorkedFromHome" type="checkbox" value="true"><input
name="WorkedFromHome" type="hidden" value="false"> I have worked from home for at least 1 day per tax year between 6 April 2020 and 5 April 2022 and not been reimbursed by my employer. </label>
</div>
</div>
<div id="WfhPanel" style="display: none;">
<br>
<div class="row">
<div class="col-xs-12">
<div class="text-center" style="background: #8abd24; color: white; border-radius: 15px; border-style: solid; border: 2px; padding: 5px; margin-bottom: 10px"> You can increase your tax refund by claiming the allowance below </div>
</div>
</div>
<div class="row">
<div class="col-lg-12 col-md-12 col-xs-12">
<span class="question-style"> From 6 April 2022, you can claim a working from home allowance if ONE of the following statements applies to you: <br><br>
</span>
<span class="info-text-style">
<div style="border: 2px; border-radius: 20px; border-style: solid; border-color: #a9a9a9; padding: 1em;">
<ul>
<li> There are no appropriate facilities available for you to perform your job on employer's premises </li>
<li> The nature of the job requires you to live so far from the employer's premises that it is unreasonable for you to travel to those premises on a daily basis </li>
<li> You are required, under government restrictions, to work from home </li>
</ul>
</div>
</span>
</div>
</div>
<br>
<div class="row" id="WfhInCurrentYearRow">
<div class="col-lg-9 col-md-8 col-xs-12 question-style" style="vert-align: middle"> I confirm that I am eligible to claim this allowance. </div>
<div class="col-lg-3 col-md-4 col-xs-12 btn-holder">
<div class="btn-group big-yes-no-alt">
<a id="btnWfhInCurrentYearYes" class="btn btn-default btn-yes" data-control="WfhInCurrentYear">Yes</a>
<a id="btnWfhInCurrentYearNo" class="btn btn-default btn-no" data-control="WfhInCurrentYear">No</a>
</div>
<br><br>
<input data-val="true" data-val-required="The WfhInCurrentYear field is required." id="WfhInCurrentYear" name="WfhInCurrentYear" type="hidden" value="False">
</div>
</div>
<div class="row">
<div class="col-xs-12">
<span class="info-text-style">Select <strong>“No”</strong> if your employer has reimbursed you for home office expenses</span>
</div>
</div>
<br>
</div>
<div class="form-group">
<div class="checkbox">
<label style="font-size:14px;" id="WfhWrapperLabel">
<input data-val="true" data-val-required="The HasUniform field is required." id="WorkedFromHome" name="HasUniform" type="checkbox" value="true"><input name="HasUniform" type="hidden" value="false"> I have always worn a work uniform at my
employments (not reimbursed & on-site washing facilities not provided) </label>
</div>
</div>
<div class="form-group">
<div class="checkbox">
<label style="font-size:14px;" id="agreeToFeeWrapperLabel">
<input data-val="true" data-val-booleanrequired="You must agree to the fees to proceed" data-val-required="The Agree to Fees field is required." id="chkAgreeToFees" name="AgreeToFees" type="checkbox" value="true"><input name="AgreeToFees"
type="hidden" value="false"> I acknowledge that any tax refund received (including but not limited to any allowances/expenses claimed) will be subject to the fees detailed below </label>
</div>
</div>
<div class="form-group">
<div class="checkbox">
<label style="font-size:14px;" id="consentToMarketingWrapperLabel">
<input data-val="true" data-val-required="The MarketingConsent field is required." id="MarketingConsent" name="MarketingConsent" type="checkbox" value="true"><input name="MarketingConsent" type="hidden" value="false"> I consent to receive
marketing emails & SMS from Tax Returned Ltd. </label>Please see our <a class="privacyPolicyLightboxClicker" id="step4Privacy">privacy policy</a>
</div>
</div>
</div>
</div>
<br>
<div class="row">
<div class="col-xs-12">
<p style="margin-bottom:-14px;">We look forward to assisting you with your tax refund claim. By clicking "Submit" you authorise us to submit a claim to HMRC on your behalf and acknowledge that you are entering into a contract with Tax Returned
Ltd which includes our yearly check for overpaid tax. You have the right to cancel your contract within 14 days in any circumstances. We operate on a no-win, no-fee basis. We are only due a fee if you receive a refund. Our fees are 28% (+VAT)
plus £50 (+VAT) of any refund received.<br>Thank you for using our service.</p>
</div>
</div>
<br>
<br>
<div class="row">
<div class="col-xs-12">
<div class="validation-summary-valid" data-valmsg-summary="true">
<ul>
<li style="display:none"></li>
</ul>
</div>
</div>
</div>
<div class="row">
<div class="col-xs-12 text-center">
<button id="SubmitButton" type="button" class="btn btn-primary" disabled="disabled">SUBMIT</button>
</div>
</div>
<input data-val="true" data-val-number="The field ClaimId must be a number." data-val-required="The ClaimId field is required." id="ClaimId" name="ClaimId" type="hidden" value="408944115"><input data-val="true"
data-val-number="The field ClientId must be a number." data-val-required="The ClientId field is required." id="ClientId" name="ClientId" type="hidden" value="5286924"><input id="FirstName" name="FirstName" type="hidden" value="Melanie"><input
id="Lastname" name="Lastname" type="hidden" value="COOKE"><input id="Reference" name="Reference" type="hidden" value="TRG408944115"><input id="Hash" name="Hash" type="hidden"
value="2a3dd55d2125e4d3d0f0a5d1a6e4c449a57107be0037b25a8a25dc34379c5fee"><input id="Days" name="Days" type="hidden" value="-34d"><input data-val="true" data-val-required="The EmptyAddress field is required." id="EmptyAddress" name="EmptyAddress"
type="hidden" value="False"><input data-val="true" data-val-required="The OtherIndustrySelected field is required." id="OtherIndustrySelected" name="OtherIndustrySelected" type="hidden" value="False"><input data-val="true"
data-val-required="The LimitedCompanySelection field is required." id="LimitedCompanySelection" name="LimitedCompanySelection" type="hidden" value="None">
</form>Text Content
Tax Returned / Claim Now
Retrieving your information...
Tax Allowance
£936
Amount based on a three year work from home allowance
Hi Melanie,
Reference:
TRG408944115
Postcode:
***5QT
You previously submitted a tax reclaim application through our website. HMRC are
offering taxpayers various easy-to-claim allowances. No receipts required.
--------------------------------------------------------------------------------
Employment Details
Who was your employer between 6 April 2022 and 5 April 2023?
If you are employed by a company, please type and select your employers
registered name (if known - leave blank if not found)
What was your job title?
Industry
- Select -HEALTHCARE STAFFARCHITECTURE OR ENGINEERINGCONSTRUCTION OR
EXTRACTIONALL OTHER WORKERSPRODUCTIONTEACHINGFOOD PREPARATION OR SERVING
RELATEDPROTECTIVE SERVICEINSTALLATION MAINTENANCE OR REPAIRLEGALAIRLINESSALES OR
RELATEDARTS DESIGN ENTERTAINMENT SPORTS OR MEDIAFARMING FISHING OR
FORESTRYOFFICE OR ADMINALUMINIUMBUILDING OR MAINTENANCEBUSINESS OR FINANCIAL
OPERATIONSCOMMUNITY OR SOCIAL SERVICESCOMPUTER OR
MATHEMATICALMANAGEMENTMILITARYPERSONAL CARE OR SERVICE
Please enter a short description of your industry
--------------------------------------------------------------------------------
Security Question
We need this to verify you
Date of Birth
--------------------------------------------------------------------------------
Your Address
You can update your address if you have moved home since your last claim
EDIT
X
Find My New Address
Please check your postcode, it seems to be incorrect
- Please select your address -
Enter New Address Manually
--------------------------------------------------------------------------------
Marriage Tax Allowance
Are you married or in a civil partnership?
Yes No
--------------------------------------------------------------------------------
I have read & understood the terms & conditions
I have worked from home for at least 1 day per tax year between 6 April 2020 and
5 April 2022 and not been reimbursed by my employer.
You can increase your tax refund by claiming the allowance below
From 6 April 2022, you can claim a working from home allowance if ONE of the
following statements applies to you:
* There are no appropriate facilities available for you to perform your job on
employer's premises
* The nature of the job requires you to live so far from the employer's
premises that it is unreasonable for you to travel to those premises on a
daily basis
* You are required, under government restrictions, to work from home
I confirm that I am eligible to claim this allowance.
Yes No
Select “No” if your employer has reimbursed you for home office expenses
I have always worn a work uniform at my employments (not reimbursed & on-site
washing facilities not provided)
I acknowledge that any tax refund received (including but not limited to any
allowances/expenses claimed) will be subject to the fees detailed below
I consent to receive marketing emails & SMS from Tax Returned Ltd. Please see
our privacy policy
We look forward to assisting you with your tax refund claim. By clicking
"Submit" you authorise us to submit a claim to HMRC on your behalf and
acknowledge that you are entering into a contract with Tax Returned Ltd which
includes our yearly check for overpaid tax. You have the right to cancel your
contract within 14 days in any circumstances. We operate on a no-win, no-fee
basis. We are only due a fee if you receive a refund. Our fees are 28% (+VAT)
plus £50 (+VAT) of any refund received.
Thank you for using our service.
*
SUBMIT
× Terms and Conditions
These are the Terms and Conditions of your contract with Tax Returned Limited.
In these Terms: "we" "our" and "us" refers to Tax Returned Limited. We set out
our contact details in Paragraph 20. "you" and "your" refers to any person who
has accepted these Terms.
Please read these Terms carefully.
CONTENTS:
1. Definitions
2. Contract
3. PAYE Claims
4. Self-Assessment Claims
5. Marriage Allowance Claim Form
6. Our Estimate Page
7. The Tax Agent Authority
8. The Deed Of Assignment
9. Your Acknowledgements and Responsibilities
10. Our Responsibilities
11. Fees
12. Our Liability
13. Events Outside Our Control
14. Data Protection
15. Cancellation and Termination
16. Transfer of Rights
17. Survival Clauses
18. Entire Agreement
19. Jurisdiction
20. Complaints and Your Consumer Rights
21. Our Contact Details
1. DEFINITIONS
1.1 In these Terms, when the following words begin with a capital letter, they
shall mean:
i. Allowance: an amount of income that is tax-free.
ii. Application: the online application form you complete on the Website to
provide us with the information we need to offer our Services.
iii. Claim: a claim for a tax refund that we submit to HMRC on your behalf.
iv. Marriage Allowance Application: the "Marriage Allowance Tax Claim" form
which you or your spouse/civil partner complete on our Website to provide us
with the information we need to offer our Marriage Allowance Services
v. Claim Form: the tax claim form being used to claim your tax refund, along
with a Deed of Assignment
vi. Marriage Application Claim Form: the "Marriage Allowance" claim form which
you and your spouse/civil partner complete on our Website.
vii. Claim Pack: a Claim Form and a Tax Agent Authority form.
viii. Marriage Allowance Claim Pack: the "Marriage Allowance Tax Claim" form and
a Tax Agent Authority form.
ix. Claim Period: the tax years listed on your Claim Form.
x. Confirmation: the action that forms a contract between the parties.
xi. Contract: a binding legal agreement between you and us that is subject to
these Terms.
xii. Cooling-Off Period: a 14-day period commencing on the day following your
Confirmation, during which you have the contractual right to cancel the
Contract.
xiii. Deed of Assignment: a form that transfers to us the right to receive all
refunds from HMRC on your behalf for the tax years specified on the form.
xiv. Digital Tax Records: digital services offered by HMRC which allow the user
to view and manage a person"s tax information online.
xv. Fees: the fees (including any applicable VAT) that we charge for performing
the Services.
xvi. HMRC: His Majesty's Revenue & Customs
xvii. Refund: money you may be owed by HMRC for overpaid tax.
xviii. Services: services or matters we specify in these Terms that we will
undertake (including, without limitation, the submission of a Tax Agent
Authority, Tax Return, Marriage Allowance Claim Form or Claim Form to HMRC, and
tax agent services including but not limited to the annual tax review).
xix. Tax Agent: a person or organisation whom you authorise to discuss your tax
affairs with HMRC on an ongoing basis.
xx. Tax Agent Authority: an official HMRC form (Form 64-8 "Authorising Your
Agent") authorising us as your Tax Agent that we submit to HMRC on your behalf.
xxi. Tax Return: a SA100 form used in a self-assessment tax return
xxii. VAT: a value-added tax of 20% (figure correct at the effective date of
these Terms listed at the start of this document).
xxiii. Website: the taxreturned.co.uk and getyourtaxreturned.co.uk domains are
available on desktop or mobile.
Back to Contents
2. CONTRACT
2.1 When a Contract is created: A Contract will be created each time you accept
our Terms and press the "Submit" button on the Website to:
i. complete an Application; or
ii. complete a Marriage Allowance Application; or
iii. approve a Tax Return.
2.2 What is considered a Confirmation: The actions set out in Paragraph 2.1 are
in each case known as your Confirmation.
2.3 What a Confirmation is not: The Confirmation of a Contract does not
constitute an agreement by us to submit a Claim to HMRC except in accordance
with these Terms.
2.4 A binding agreement: Upon the Confirmation of a Contract, both you and we
will be bound by these Terms, and we will commence the relevant processes
outlined in Paragraphs 3, 4 and 5.
Back to Contents
3. PAYE CLAIMS
3.1 Who this applies to: This Paragraph 3 applies to anybody who completes a
Confirmation under Paragraph 2.1.
3.2 The Claim Pack: After pressing the "Submit" button on the Website, we will
automatically generate a Claim Pack which will be presented to you to apply your
signature digitally:
i. You must check the details in the Claim Pack and contact us to correct any
incorrect information.
ii. You must sign a Claim Form for us to process your Claim.
iii. We can process your Claim with a signed digital or a signed physical Claim
Pack as set out in Paragraph 3.3 below.
iv. If you do not sign your Claim Pack digitally, we will send you
correspondence by email and/or SMS, reminding you to sign your Claim Pack.
3.3 Physical version of the Claim Pack: If you do not digitally sign your Claim
Pack within two weeks of your Application:
i. We may send a physical version of your Claim Pack to your postal address
ii. If you subsequently sign your Claim Pack digitally (after we have sent a
physical version to your address) we may proceed with the digitally signed
version and will not require the physically signed version to submit a Claim to
HMRC on your behalf.
3.4 Our assessment of your Claim: Once we receive a signed Claim Form, we will
assess your Claim to determine whether we will pursue your Claim and submit it
to HMRC. This assessment is for internal use only and uses several automated
methods to assess your Claim.
3.5 Digital Tax Records: We will request that you grant us access to your
Digital Tax Records to assist us with the assessment described in Paragraph 3.4
above. If you grant us access to your Digital Tax Records:
i. We will also use this to investigate whether you are eligible to claim any
further expenses. If you are eligible, we may contact you with a link to submit
these additional expenses as described in Paragraph 3.8 below.
ii. We may perform an annual check for overpaid tax for the duration of your
Contract and may contact you by phone/SMS/email regarding this.
3.6 If we cannot access your Digital Tax Records: If you do not grant us access
to your Digital Tax Records, we will not be able to provide an annual update on
your tax account although we may still be able to contact you with a link to
submit additional expenses.
3.7 Alternative methods of assessing your Claim: If you do not give us access to
your Digital Tax Records, we may use alternative methods (including automated
decision-making) to perform our assessment. Please see our Privacy Policy for
more information.
3.8 Submitting additional expenses relating to your claim: After completing our
assessment of your Claim, we may ask you to provide details of additional
expenses/allowances that you may be due, such as mileage or tools.
3.9 Our decision to submit your Claim: We will submit your Claim if it satisfies
our assessment parameters. However, a decision to submit your Claim is not a
guarantee of a Refund or a specific Refund amount being received from HMRC.
3.10 Our decision not to submit your Claim: If we decide not to submit your
Claim, we may write to you and inform you of this decision. A decision not to
submit your Claim is not indicative of any potential outcome should you choose
to submit a claim to HMRC independently.
Back to Contents
4. SELF-ASSESSMENT CLAIMS
4.1 Who this applies to: This Paragraph 4 will only apply to you if you have a
Unique Taxpayer Reference number.
4.2 Accessing your Self-Assessment records: If you have a Unique Taxpayer
Reference number and we submit a Tax Agent Authority to HMRC, HMRC will give us
access to your Self-Assessment records.
4.3 Preparing and approving a Tax Return: If we believe that you may benefit
from filing a Tax Return, we may:
i. prepare a draft Tax Return.
ii. contact you and ask that you review and add any applicable income and
expenses to that Tax Return.
iii. ask you to approve the Tax Return under Paragraph 2.1(iii), for submission
to HMRC pending our final assessment. If you do not approve the Tax Return, we
will be unable to submit it to HMRC.
4.4 Making changes to your draft Tax Return: If you notice any errors or wish to
make any changes to your draft Tax Return, you must contact us and request that
we amend it accordingly.
4.5 Our final assessment of your draft Tax Return: If you approve a Tax Return
as per Paragraph 2.1(iii), we will perform a final assessment before we submit
it to HMRC. If we are not satisfied with the details on your Tax Return, we
reserve the right not to submit it to HMRC. This is not indicative of any
potential outcome should you submit it to HMRC independently.
4.6 No obligation to approve or submit any Tax Returns: You are not obliged to
approve any Tax Returns we prepare for you as part of the process outlined in
Paragraph 4.3.
4.7 Our decision not to submit a Tax Return: After reviewing your
Self-Assessment records or after making a final assessment under Paragraph 4.5
above, we may decide not to submit a Tax Return on your behalf. Our decision not
to submit a Tax Return is in no way indicative of whether you have a requirement
to file a Tax Return with HMRC for the relevant tax years.
4.8 No liability for additional outstanding Tax Returns: If we submit a Tax
Return to HMRC on your behalf, we assume no liability for any other outstanding
Tax Returns which you may be required to file, where we reasonably believe that
HMRC has also contacted you directly to inform you of your requirement to file.
Back to Contents
5. MARRIAGE ALLOWANCE CLAIM FORM
5.1 Who this applies to: This Paragraph 5 applies to anybody who completes a
Confirmation under Paragraphs 2.1(ii)
5.2 The Marriage Allowance Claim Pack: After pressing the "Submit" button on the
Website, we will automatically generate a Claim Pack which will be presented to
you and your spouse/civil partner to apply your signature digitally:
i. You must check the details in the Marriage Allowance Claim Pack and contact
us to correct any incorrect information.
ii. You must sign a Marriage Allowance Claim Form for us to process your Claim.
iii. We can only process your Marriage Allowance Claim on behalf of yourself and
your spouse/civil partner if both of you provide a digital signature.
iv. If you or your spouse/civil partner does not sign your Marriage Allowance
Claim Pack digitally, we will send you correspondence by email and/or SMS,
reminding you to sign your Claim Pack.
5.3 Our assessment of your joint Claim: Once we receive a Marriage Allowance
Claim Form that has been signed by you and your spouse/civil partner, we will
assess your joint Marriage Allowance Tax Claim to determine whether we will
pursue your Marriage Allowance Tax Claim and submit it to HMRC. This assessment
is for internal use only and uses several automated methods to assess your
Marriage Allowance Tax Claim.
5.4 Digital Tax Records: We may request that you and your spouse/civil partner
grant us access to your Digital Tax Records to assist us with the assessment
described in Paragraph 5.3 above. If you and your spouse/civil partner grant us
access to your Digital Tax Records:
i. We will also use this to investigate whether your spouse/civil partner is
eligible to Claim a Refund for overpaid tax and any further expenses. If your
spouse/civil partner is eligible, we may contact your spouse/civil partner with
a link to Submit these additional expenses as described in Paragraph 5.7 below.
ii. We may perform an annual check for overpaid tax for the duration of your
Contract and may contact you and/or your spouse/civil partner by phone/SMS/email
regarding this. Please see 5.7 for further details.
5.5 If we cannot access your Digital Tax Records: If you and/or your
spouse/civil partner does not grant us access to your Digital Tax Records, we
will not be able to provide an annual update on your tax account although we may
still be able to contact your spouse/civil partner with a link to Submit a Claim
for overpaid taxes and additional expenses.
5.6 Alternative methods of assessing your Claim: If you and/or your spouse/civil
partner does not give us access to your Digital Tax Records, we may use
alternative methods (including automated decision-making) to perform our
assessment. Please see our Privacy Policy for more information.
5.7 Your spouse/civil partner submits a Claim for overpaid taxes and additional
expenses: As per Paragraph 5.4, if your spouse/civil partner provides us with
access to their Digital Tax Records and our investigation shows that they are
eligible to Claim a Refund for overpaid tax and/or additional expenses, we may
contact them with a link to give them the opportunity to fill out an Application
for a Claim.
5.8 Making changes to your joint Marriage Allowance Tax Claim: If you or your
spouse/civil partner notice any errors or wish to make any changes to your joint
Marriage Allowance Tax Claim, it is your responsibility to contact us and
request that we amend it accordingly.
5.9 Our decision to submit your joint Marriage Allowance Tax Claim: We will
Submit your joint Marriage Allowance Tax Claim if it satisfies our assessment
parameters. However, a decision to submit your joint Marriage Allowance Tax
Claim is not a guarantee of a Refund or a specific Refund amount being received
from HMRC.
5.10 Our decision not to submit your joint Marriage Allowance Tax Claim: If we
decide not to submit your joint Marriage Allowance Tax Claim, we may write to
you and inform you of this decision. A decision not to submit your joint Claim
is not indicative of any potential outcome should you choose to submit a claim
to HMRC independently.
5.11 We may submit your joint Marriage Allowance Tax Claim on behalf of you and
your spouse/civil partner regardless of whether or not we choose to Submit a
Claim for a Refund on:
i. Your behalf; or
ii. Your spouse/civil partner"s behalf.
Back to Contents
6. OUR ESTIMATE PAGE
6.1 Our Estimate: During your Application, we will provide you with an estimated
refund amount. This amount:
i. is based on the average refund achieved for our clients in the last completed
tax year plus any additional allowances that you may be due.
ii. is not a guarantee that you will receive this as a Refund from HMRC should
you complete your Application and we decide to submit your Claim to HMRC.
6.2 No liability for a smaller Refund: We are not liable if a Refund received
from HMRC is lower than the figure provided on the Estimate page of the
Application.
6.3 Spending the Refund before it arrives: We strongly advise you not to make
any financial arrangements or commitments based on the figure shown on the
Estimate page.
Back to Contents
7. THE TAX AGENT AUTHORITY
7.1 Signing the Tax Agent Authority: If you sign the Tax Agent Authority, we
will:
i. Act as your sole Tax Agent until the Tax Agent Authority is replaced or
removed.
ii. Receive and process correspondence regarding your tax details from HMRC.
iii. Receive and process your tax data from HMRC through digital means.
iv. Correspond with HMRC on your behalf to resolve issues related to your Claim.
7.2 Submitting the Tax Agent Authority: We may submit your signed Tax Agent
Authority to HMRC independently of submitting a Claim Form and a Marriage
Allowance Claim Form to help our assessment of your Claim and streamline the
Claim process.
7.3 Submitting a Claim without a Tax Agent Authority: We may still submit your
Claim if we receive a signed Claim Form but not a signed Tax Agent Authority.
7.4 Removing the Tax Agent Authority: You may terminate or request that we
terminate the Tax Agent Authority at any time. However, this may affect our
ability to manage your Claim(s) as we will no longer be able to communicate with
HMRC to discuss your Claim(s) and address any issues that may arise.
Back to Contents
8. THE DEED OF ASSIGNMENT
8.1 Signing the Deed of Assignment: By signing the Deed of Assignment, we will
receive any Refund that you are due from HMRC relating to the Claim Period and
deduct applicable Fees before sending the balance to you by bank transfer or
cheque.
8.2 Receiving unrelated Refunds due to the Deed of Assignment: If you query a
Refund that we have received from HMRC, and we can verify that:
i. this Refund was not triggered by the Claim we filed on your behalf and,
ii. no errors have been made by HMRC
we will forward this to you by cheque or bank transfer and a small
administration fee may apply.
8.3 Removing the Deed of Assignment: The Deed of Assignment can only be removed
by mutual consent (i.e., both of us agree to remove it). This is usually done by
sending a letter to HMRC signed by both of us, requesting that it be removed. We
will send you a letter to begin the process of removing the Deed of Assignment
if:
i. you contact us to request that we do so and
ii. we are satisfied that we have received a final outcome from HMRC for all of
the years relating to your Claim.
Back to Contents
9. YOUR ACKNOWLEDGEMENTS AND RESPONSIBILITIES
9.1 Your acknowledgements and responsibilities: You acknowledge at the time of
entering and for the duration of the Contract with us that:
i. you wish for us to perform the Services.
ii. you are not aware of any reason you cannot enter the Contract.
iii. all information you provide to us is true, accurate, and complete.
iv. you are solely responsible for verifying your eligibility for any expenses
or allowances detailed in a Claim.
v. all Claims will result in a reconciliation being performed by HMRC on your
tax records for the Claim Period and all Refunds triggered by a reconciliation
will be subject to the Fees described in Paragraph 11 below.
vi. if you do not sign the Claim Form we will be unable to submit your Claim to
HMRC.
9.2 Keeping us informed of any changes to your details: You will inform us
without undue delay if any of your personal details change (such as your name or
address) and you acknowledge that failing to do so may affect your Refund or our
ability to make payments to you.
9.3 Requests for information: You will respond promptly to any queries or
information requests from us or HMRC that are related to your Claim. If you fail
to do so, your Claim may be unsuccessful, or we may be unable to perform the
Services.
9.4 Actions that may delay or affect your Claim: Some actions you take may
adversely affect or delay your Claim, including:
i. appointing another Tax Agent to act on your behalf
ii. contacting HMRC directly to request any Refund related to your Claim
Back to Contents
10. OUR RESPONSIBILITIES
10.1 Standards: We will perform the Services with reasonable care and skill.
10.2 Timescales: We will use reasonable resources to perform the Services in a
timely manner.
10.3 Who we can claim for: We only claim overpaid tax in the UK, and we assume
no responsibility for any of your tax obligations in other jurisdictions.
10.4 Anti-money laundering checks: We may undertake financial crime checks
relating to you or your Claim. If you or your Claim fail any such check, we may
seek more information from you. We may be unable to perform the Services until
you successfully pass these checks.
10.5 Original documents: We take no responsibility for returning documents that
you submit in support of a Claim. Please refer to our Data Retention Policy for
more information on how we will process your documents.
10.6 Late or inaccurate filings: We will not be liable for any penalties that
HMRC may issue for delayed or inaccurate filings except to the extent that we
have negligently caused the delay or inaccuracy.
10.7 HMRC fines or penalties: We take no responsibility for informing you of any
fines or penalties set by HMRC where we reasonably believe that HMRC has also
contacted you directly to inform you of this.
10.8 HMRC action: We are not responsible for any tax assessment or debt that
HMRC may pursue.
Back to Contents
11. FEES
11.1 No win, no fee: If you are not due a Refund, we will not charge a fee for
the Services.
11.2 Our fees: If you are due a Refund, we will charge you a fee of:
(a) 28% (+VAT) (which is 33.6% at the current rate of VAT) of your Refund; plus
(b) £50 (+VAT), which is £60 at the current rate of VAT.
11.3 Refund below our Fees: If your Refund is less than our Fees, our Fees will
be limited to the amount of your Refund.
11.4 Multiple refunds: If we receive more than one Refund on your behalf in a
12-month period (from 6th April to 5th April), we will calculate our Fees based
on the cumulative value of Refunds received on your behalf during that period.
11.5 HMRC sends the Refund to us: When HMRC sends a Refund directly to us, we
deduct our Fees and send you a cheque for the balance of your Refund to the
address provided in your Application.
11.6 HMRC sends the Refund to you or a third party: If HMRC incorrectly sends a
Refund directly to you or a third party, we will:
i. contact HMRC and ask that the Refund is reissued to us in accordance with the
Deed of Assignment; or
ii. send you an invoice for our Fees.
11.7 Fees for a Claim submitted to HMRC before cancellation/termination: Fees
will still apply to any Claim submitted to HMRC before the cancellation or
termination of a Contract.
11.8 Unrelated Refund administration fee: In the event of an unrelated Refund,
as set out in Paragraph 8.2 above, an administration fee of up to £96 (including
VAT) may be applied to cover our costs in establishing the cause of the Refund
and processing the payment to you.
11.9 Replacement payment fee: If you request a replacement payment, we will
cancel the original cheque (if already issued) and reissue the payment to you.
This may be subject to an administration fee of up to £36 (including VAT) to
cover our costs, including bank charges.
11.10 International payments: If you ask us to transfer any monies outside the
UK, we may charge an administration fee of up to £60 (including VAT) to cover
our costs, including bank charges.
11.11 Recovery of unpaid Fees: We may take steps, including but not limited to
legal action, to recover any unpaid Fees. This may include deducting any
outstanding Fees from future Refunds received from HMRC on your behalf.
11.12 Verification and identity checks: We may perform security checks before
sending you a payment, including requesting photo ID and proof of address to
verify your identity and/or the identity of any nominated recipients.
11.13 Issues with your Refund or cheque: You have 12 months from the date we
issue a cheque to notify us in writing of any issues relating to your Refund or
request a replacement cheque. If you fail to contact us within that time, we may
be unable to review your issue or reissue your cheque.
11.14 Uncashed cheques: We reserve the right to cancel any cheque that remains
uncashed 12 months from the date of issue and retain the entire Refund amount.
11.15 Interest: We shall have the right to charge interest on any amount overdue
to us at a rate of 4% per annum above HSBC Bank Plc's then current base rate of
interest. The interest will accrue daily from the payment due date until the
date of actual payment of the overdue amount. You must pay us interest together
with any overdue amount. However, if you dispute any portion of our Fees in good
faith and contact us promptly to let us know that you dispute it, interest will
not apply on that amount for the period of the dispute.
Back to Contents
12. OUR LIABILITY
12.1 What we are liable for: If we fail to comply with these Terms, we will be
responsible for reasonable loss or damage which you suffer if it is a
foreseeable result of that failure. Loss or damage is foreseeable if either it
is obvious that it will happen or if both parties knew it was a reasonable
possibility when they entered the Contract.
12.2 What we are not liable for: We will have no liability to you for any loss
of profit, loss of business, business interruption, or loss of business
opportunity related to our Services.
12.3 No liability for consequential damage or loss: We accept no liability for
any consequential damage or loss arising from or in connection with any act or
omission by us.
12.4 What we are liable for with no limits or exclusions: Notwithstanding
Paragraphs 12.2 and 12.3 above and 12.5 below, we do not seek to exclude or
limit our liability where such liability cannot be excluded or limited by law.
12.5 Limits of our liability: Subject to Paragraph 12.4, our total liability for
any claim you have against us in connection with the Contract or otherwise (e.g.
tort, misrepresentation, or restitution) shall in all circumstances be limited
to the greater of:
i. £500; or
ii. the amount of your Refund.
Back to Contents
13. EVENTS OUTSIDE OUR CONTROL
13.1 We are not liable for events or circumstances outside our control: We will
not be liable or responsible for any failure or delay in performing our
obligations under these Terms if this was caused by an event or circumstances
outside our control. We will notify you as soon as reasonably possible if this
happens.
13.2 Suspension of our obligations: If an event or circumstances outside our
control occurs, our obligations under the Contract will be suspended while the
situation is ongoing.
13.3 Termination of the Contract: If after 90 days we remain unable to perform
our obligations, we reserve the right to terminate the Contract in writing
without incurring liability.
Back to Contents
14. DATA PROTECTION
14.1 Data law: Information and documentation you provide to us to enable us to
perform the Services may constitute personal data under the Data Protection Act
2018. We will comply with the law as applicable.
14.2 Passing your information to HMRC: We may pass your personal data to HMRC to
perform the Services or to the extent we are legally obliged to do so.
14.3 Our Privacy Policy: We refer you to our Privacy Policy on the Website,
which sets out how we process your personal data, how you may contact us
regarding our processing and how to request erasure of your personal data.
Back to Contents
15. CANCELLATION AND TERMINATION
15.1 When your Contract automatically terminates: The Contract automatically
terminates four years after your Confirmation.
15.2 Contract terminates with no signed Claim Form: If within two years of
giving a Confirmation under Paragraph 2.1 you do not return a signed Claim Form,
that Contract will automatically terminate.
15.3 Contract termination following an erasure request: If you exercise your
right to request erasure, we will terminate the Contract. Please see our Privacy
Policy for further details on your right to erasure.
15.4 Cancelling the Contract during the Cooling-Off Period: You have the right
to cancel the Contract in any circumstances without any penalty or fees during
the Cooling-Off Period.
15.5 Cancelling the Contract after the Cooling-Off Period: If you request to
cancel the Contract after the Cooling-Off Period, we will terminate the
Contract.
15.6 Cancelling the Contract by post: If you write to us by post to cancel your
contract, the effective cancellation date will be deemed to be the date we
process your letter into our system, not the date you wrote or sent the letter
(unless you supply us with proof of postage from the Post Office).
15.7 Our rights to terminate the Contract: We reserve the right to terminate the
Contract at any time by giving you notice in writing, if:
i. we discover or reasonably believe that you are using the Services
fraudulently or with the intent to commit fraud or any other illegal activity.
ii. we discover or reasonably believe that a court in England or any other part
of the United Kingdom has convicted you of a crime other than a motoring
offence.
iii. we discover that you have breached any of the Terms of the Contract.
iv. you fail a financial crime check that we perform on you or your Claim.
v. you refuse to assist us in performing the Services whether or not this
constitutes a breach of Paragraph 9.2 or 9.3.
vi. you threaten or abuse any member or associate of Tax Returned Limited by way
of oral or written communication.
Back to Contents
16. TRANSFER OF RIGHTS
16.1 How we can transfer our rights: We may transfer our rights and obligations
under the Contract to a third party. We will notify you in writing if this
happens, and this will not affect your rights under the Contract.
16.2 How you can transfer your rights: You may only transfer your rights and
obligations under the Contract to a third party with our prior written consent.
16.3 Third party rights: No third party shall have any rights under the Contract
unless we have given prior written consent.
Back to Contents
17. SURVIVAL CLAUSES
17.1 Separate paragraphs: Each of the paragraphs in these Terms operates
independently. If a court or relevant authority deems any of them unlawful, the
remaining clauses will remain in full force and effect.
17.2 Paragraphs that survive termination of the Contract: Paragraphs 1
(Definitions), 7 (Tax Agent Authority), 10.6-10.8 (Penalties), 11 (Fees), 11
(Liability), 13 (Events Outside Our Control), 14, (Data Protection), 16
(Transfer of Rights), 17 (Survival Clauses), 18 (Entire Agreement), 19
(Jurisdiction) and 20 (Complaints and Your Legal Rights) survive the termination
of the Contract for whatever reason. The termination of the Contract does not
prejudice any rights or remedies that were available to either party prior to
the termination of the Contract.
Back to Contents
18. ENTIRE AGREEMENT
18.1 These are the only Terms that apply: These Terms constitute the entire
agreement between the parties and supersede all previous versions, as well as
any other written or oral agreements, arrangements, and understandings regarding
their subject matter.
18.2 Other supplementary information relevant to these terms: The information
contained within these Terms should be read and used together with any other
supplementary information presented on our Website.
18.3 Not enforcing rights but doing it later: If we fail to insist that you
perform any of your obligations under the Contract, or if we do not enforce our
rights against you, or if we delay in doing so, that will not mean that we have
waived our rights against you and will not mean that you do not have to comply
with those obligations. If we ever do actually waive our rights because you have
or haven't done something, we will only ever do this in writing (and that does
not mean that we will automatically waive our rights if you do something wrong
later).
Back to Contents
19. JURISDICTION
19.1 Governing law and jurisdiction: These Terms and the Contract are governed
by English law. Both parties agree to submit to the exclusive jurisdiction of
the English courts.
19.2 Resolving disputes in court: Legal proceedings in respect of a Contract may
be brought in the English courts. If you live in Scotland, you can bring legal
proceedings in respect of a Contract in either the Scottish or the English
courts. If you live in Northern Ireland, you can bring legal proceedings in
respect of a Contract in either the Northern Irish or the English courts.
Back to Contents
20. COMPLAINTS AND YOUR CONSUMER RIGHTS
20.1 Your right to make a complaint: If you are unhappy with the Services, you
have the right to make a complaint. You can do this by emailing:
complaints@taxreturned.co.uk or by writing to us at the address set out in
Paragraph 21.
20.2 Escalating your complaint: If you are unhappy with how we have handled your
complaint, you have the right to request that your complaint is escalated to a
manager who will review your complaint and the way it has been handled.
Alternatively, you can contact an alternative dispute resolution (ADR) provider.
However, we are not obliged to engage in any such ADR. If you are not satisfied
with the outcome of any ADR process, this will not affect your right to bring
legal proceedings.
20.3 Your consumer rights: Nothing in these Terms will affect your consumer
rights. You can contact your local Citizens" Advice Bureau or the Trading
Standards" office for further information about your consumer rights.
Back to Contents
21. OUR CONTACT DETAILS
21.1 Our details: We are Tax Returned Limited.
i. We are a company registered in England with number 08828062
ii. Our registered office is 207 Regent Street, 3rd Floor, London, United
Kingdom, W1B 3HH
iii. Our correspondence address is PO Box 68031, London NW4 9JB
iv. Our registered VAT number is 193002142.
21.2 How you can contact us: If you wish to contact us, or exercise any of your
rights or obligations under these Terms to provide us with written notice, you
can contact us by e-mail at info@taxreturned.co.uk , or by pre-paid post at:
Tax Returned Ltd
PO Box 68031
London
NW4 9JB
How we will contact you: If we need to contact you or give you notice in
writing, we will do so by e-mail or by writing to the address you provide to us
in the Application (or any other address you subsequently provide to us)
Cancellation Form
Complete and return this form only if you wish to withdraw from your Contract
with Tax Returned Limited
I hereby give notice that I wish to cancel my contract with Tax Returned,
entered into on [insert date].............................
I acknowledge that Fees may still apply to Claims submitted to HMRC on my behalf
before the cancellation of this Contract.
Name of customer: .............................
Address of customer: .............................
Date: .............................
Signature of customer (only if this form is notified on paper):
.............................
Send the completed Cancellation Form by email to: info@taxreturned.co.uk or by
post to:
Tax Returned Limited
PO Box 68031
London
NW4 9JB
Back to Contents
Version 9 effective 01/01/2023
Close
× Privacy Policy
Contents
INTRODUCTION
CONTACT DETAILS
CHANGES TO THIS POLICY OR YOUR INFORMATION
INFORMATION WE COLLECT ABOUT YOU
HOW WE COLLECT YOUR INFORMATION
PURPOSES FOR WHICH WE WILL PROCESS YOUR INFORMATION LEGAL GROUNDS FOR USING YOUR
DATA
SHARING YOUR INFORMATION DIGITAL TAX RECORDS
AUTOMATED DECISION MAKING AND PROFILING
MARKETING
COMPLETING YOUR APPLICATION
SERVICE MESSAGES
COOKIES
CHANGE OF PURPOSE
INTERNATIONAL TRANSFERS
DATA SECURITY
OUR DATA RETENTION POLICY
YOUR LEGAL RIGHTS
GLOSSARY
Back to top of page
INTRODUCTION
At Tax Returned Limited we are committed to protecting the privacy of our
customers and potential customers in all circumstances. This privacy policy
explains how we collect and deal with your personal information, otherwise
called personal data, when you use our services or website. Please review this
policy and do not share your information with us unless you agree with this
policy.
Our services and website are not intended to be used by children (meaning anyone
under the age of 18), and we do not knowingly collect information relating to
children.
It is important you read this policy together with any other privacy policy or
fair processing notice we may provide on specific occasions when collecting or
processing your personal data so that you are fully aware of how and why we are
using your data. If you provide us with data relating to any other person you
should inform them of this policy, although we will make reasonable efforts to
contact any such person directly to refer them to this policy. This policy
supplements any other applicable notices and does not override them.
We have appointed a Data Protection Manager who is responsible for responding to
any questions or requests in relation to this policy. If you have any questions
about this policy, including any requests to exercise any legal rights relating
to data, please contact the Data Protection Manager using the details set out
below.
Back to top of page
Back to top of page
CONTACT DETAILS
We are Tax Returned Limited, an English company number 08828062. Our postal
address is PO Box 68031, London NW4 9JB.
You can contact our Data Protection Manager by emailing
dataprotection@taxreturned.co.uk.
Back to top of page
CHANGES TO THIS POLICY OR YOUR INFORMATION
This policy was updated on 12 January 2021.
It is important that the information that we hold about you is accurate and
current. Please keep us informed of any changes to your details during your
relationship with us.
We routinely update this policy to clarify our practices and to reflect new or
different privacy practices, such as when we add new services, functionality, or
features. We will contact you to inform you of any significant updates. However,
you should also check back here periodically.
Back to top of page
INFORMATION WE COLLECT ABOUT YOU
We collect and use certain information relating to you and your use of our
services or any version of our website (which might be accessed through
different device types) as follows:
* Analytics data which includes cookies, user identifiers, and advertising
identifiers.
* Contact data which includes postal address, email address, and telephone
number.
* Employment data which includes employment history, sector, and job title.
* Financial data which includes bank details and transaction data.
* Identity verification data which includes nationality, place of birth, sex,
photo, driver’s licence details, passport number, driver’s licence number,
next of kin, relatives, spouse, civil partner, place of birth, place of
death, nature of death, time of death, officiating persons, witnesses, and
contact details of mentioned persons.
* Identity data which includes first name, last name, former names, title, date
of birth, National Insurance number, Unique Tax Reference number, customer
reference number, IP address and marriage or civil partnership status.
* Pension data which includes details of pension contributions, state pension
and name of pension fund.
* Preferences data which includes marketing, prize draw, and communication
preferences.
* Technical data which includes login details and authentication tokens.
* Trade union data which includes name of union and membership fees.
* Tax data which includes income, tax paid, tax expenses, tax account balance,
source of income, and student loan repayments.
The only special category of personal data that we will collect from you is
trade union data, and possibly data related to your marriage/civil partner
status (the former only if you consent to us using that data to pursue a refund
for any relevant trade union fees). We do not collect any other types of special
category data from customers. If you inadvertently or intentionally provide us
with other special category data, we will consider you to have explicitly
consented to us processing that data to delete it.
Back to top of page
HOW WE COLLECT YOUR INFORMATION
We use different methods to collect your data, including:
* Direct interactions with you. You may give us your data when you use our
website, fill in forms, or correspond with us by post, phone, or email. This
includes the data you provide when you:
* Apply for a tax refund
* Contact us
* Enter additional expenses for your claim
* Automated interactions with you. We may automatically collect Analytics data
about your equipment, browsing actions and patterns when you use our website.
We collect this information using cookies, server logs, and other similar
technologies. Please see our cookie policy
https://www.taxreturned.co.uk/cookies/ for further details.
* Direct or automated interactions with third parties
* We may receive your data from HMRC as set out in the DIGITAL TAX RECORDS
section below as well as via general correspondence.
* We may receive your data from payment processors when making or receiving
your payments.
Back to top of page
PURPOSES FOR WHICH WE WILL PROCESS YOUR INFORMATION
We will process your information to:
* process your application for our services
* process your claim
* annually review your tax affairs (if you connect your Personal Tax Account to
our HMRC Agent Account) and inform you of our findings
* process payments and fees
* notify you about changes to our privacy policy and our terms and conditions
* ask you to leave a review or take a survey (and where necessary, respond to
your feedback)
* maintain our business and website (including troubleshooting, data analysis,
testing, system maintenance, support, reporting and data hosting)
* use analytics to improve our website, services and customer service
* maintain records of your file for the exercise and defence of legal claims
* comply with legislation, law enforcement, and regulatory bodies
Back to top of page
LEGAL GROUNDS FOR USING YOUR DATA
We rely on the following legal bases for processing your personal data:
* Consent: We will process your data where you give us your informed consent
(you may withdraw this consent at any time).
* Contract: We will process your data to enter and perform our contract with
* Legal Obligations: We will process your data where we are legally obliged to
do
* Legitimate Interests: We will process your data where we have a legitimate
interest to doing so (this may include using third parties for the provision
of business services and analytics)
Generally, we will use contract as the legal basis for processing your personal
data. Sometimes we rely on legitimate interests – such as processing analytics
data to improve our business services and or processes.
Whenever we process special category personal data - such as trade union data -
we will obtain specific consent from you to do so.
The table below indicates which legal bases we rely on when processing different
categories of personal data.
Type of Data
Legal basis or bases for processing
Analytics data
Legitimate interests
Contact data
Consent, Contract, Legitimate interests
Employment data
Consent, Contract, Legitimate interests
Financial data
Contract, Legitimate interests
Identity data
Consent, Contract, Legitimate interests
Identity verification data
Consent, Contract, Legitimate interests
Preferences data
Contract, Legitimate interests
Tax data
Consent, Contract, Legitimate interests
Technical data
Consent
Trade union data
Consent
We will also process any of your personal data that is necessary for us to
comply with our legal obligations (see GLOSSARY for more information).
For more information regarding our bases for processing your personal data or to
find out why we use a particular basis for processing a specific category of
data, please email us at dataprotection@taxreturned.co.uk
Back to top of page
SHARING YOUR INFORMATION
We use several carefully selected data processors to help us manage our
services. These include printing and postal delivery companies whom we use to
distribute our claim packs. Please note some of these companies are data
controllers with their own responsibilities. For more information on our
third-party data processors please see the GLOSSARY.
We require all third parties to respect the security of your information and
treat it in accordance with the law. We do not allow our third-party processors
to use your information for their own purposes and we only permit them to deal
with your information for specified purposes and in accordance with our
instructions.
We may share your information with third parties in the event that we sell,
transfer, or merge parts of our business or our assets. Alternatively, we may
acquire other businesses or merge with them. If a change happens to our
business, the new owners may use your information in the same way as set out in
this privacy policy.
Back to top of page
DIGITAL TAX RECORDS
HMRC has digitised some tax records through its Making Tax Digital programme.
HMRC has also created several digital services, including the Personal Tax
Account, to help you manage your tax details online. In this section, we will
outline how and why we will use these digital tax records to perform our
services.
Personal Tax Account
A Personal Tax Account (PTA) is an HMRC service that allows you to view and
manage your tax details online. We will invite you to connect your PTA to our
HMRC agent account, enabling us to view some of your digital tax records. Our
Data Retention Policy details our retention periods for the information we
collect during this process.
We are obliged by HMRC to conduct certain basic checks to assess the merits of
your claim before we submit it to HMRC. The most effective way for us to
complete these checks is to connect your PTA to our agent account. Once
connected, we will use the information within your PTA to determine whether to
submit your claim. We will also use this access annually to review your tax
details and contact you to let you know the outcome of this review.
You can remove our access to your PTA at any time by emailing us at
connect@taxreturned.co.uk or by logging in to your PTA and removing our access
directly.
HMRC Agent Account
An agent account is an HMRC service that allows an agent, like us, to view
customers’ tax details if authorised to do so. You can authorise us to view some
of your tax details through your PTA as set out above. Alternatively, you can
authorise us to view some details by signing a Tax Agent Authority.
Self-Assessment Pre-population APIs
The Self-Assessment Pre-population APIs are a set of Application Programming
Interfaces (APIs) that HMRC created to allow agents to access certain tax
details (including historical data) online. You can authorise us to access your
tax details through the Self-Assessment Pre-population APIs by signing a Tax
Agent Authority. We will use these APIs to understand your tax status and
investigate any potential overpaid tax.
Making Tax Digital APIs
The Making Tax Digital APIs are a set of Application Programming Interfaces
(APIs) that HMRC created to allow agents, like us, to access certain tax details
(including historical data) online. You can authorise us to access your tax
details through the Making Tax Digital APIs by connecting your Personal Tax
Account to our agent account. We may use these APIs to understand your tax
status and investigate any potential overpaid tax.
Back to top of page
AUTOMATED DECISION MAKING AND PROFILING
We are obliged by HMRC to assess the merit of your claim before we submit your
claim to HMRC. If you do not grant us access to your digital tax records, we
will use alternative methods to verify the merit of your claim before submitting
it to HMRC. We will process your data to create a temporary profile and compare
your claim to those claims previously submitted on behalf of other customers. We
will then make an automated assessment of your profile to decide whether to
submit your claim to HMRC.
There are specific laws that govern automated decision making and profiling.
While we do not believe that this processing has legal effects or significantly
affects you, we are treating it as though it does because your privacy is
important to us. Therefore:
1. You can opt out of the temporary profiling. Please understand that if you
also refuse to grant us access to your digital tax records, we cannot pursue
a claim on your behalf, and we will terminate your contract.
2. If you are unhappy with an automated decision not to file your claim based
on your temporary profile, you may request a manual review of your claim.
To opt out of profiling or to request a manual review, please contact
dataprotection@taxreturned.co.uk.
Back to top of page
MARKETING
We rely on explicit opt-in consent for marketing, in compliance with both the
PECR (Privacy and Electronic Communications (EC Directive) Regulations 2003) and
the Data Protection Act 2018. If you consent to receiving marketing from us, we
may contact you about additional services that we provide.
You may opt-out of marketing communications at any time by utilising the opt-out
links on marketing communications, or by contacting us at
info@taxreturned.co.uk. If you opt-out of marketing communications, you will
continue to receive service communications related to your ongoing contract.
We use pixels to identify social media traffic. Pixels show us which pages you
have visited on our website, and we use this information to create custom
marketing audiences on social media. We may market our services on Facebook,
Instagram, Google, Bing, Twitter, LinkedIn, Pinterest, TikTok, or Snapchat. To
opt-out from the pixel on those platforms you will need to go through the
marketing preferences sections on those platforms.
Back to top of page
COMPLETING YOUR APPLICATION
When you begin an application on our website but do not complete it, we retain
the data that you provide to us for the purpose of allowing you to resume your
application at a later date. We will delete this data 30 days from the date on
which you began your application.
If you visit our website and begin the application process but do not complete
it, we may send you a maximum of three reminders (these may be by SMS or email)
containing a digital link to return and finish your application from where you
left off. The link to complete your application will expire 30 days from the
date on which you began your application on our website.
Back to top of page
SERVICE MESSAGES
We may send you service messages related to your claim. Service messages may
include invoices and reminders. You may receive service messages whether you
have consented to marketing communications or not.
Back to top of page
COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you
when websites set or access cookies. If you disable or refuse cookies, some
parts of the website may become inaccessible or not function properly. For more
information about the cookies we use, please see:
https://www.taxreturned.co.uk/cookies/.
Back to top of page
CHANGE OF PURPOSE
We will only use your information for the purposes for which we collected it.
However, we may use it for another purpose if that purpose is compatible with
the original purpose. If you believe that we are using your data for a purpose
other than the one for which we originally collected it, please contact us at
dataprotection@taxreturned.co.uk for a full explanation.
If we need to use your information for an unrelated purpose, we will notify you
and explain the legal reason which we believe allows us to use it for that
purpose.
Please note that where we have a legal requirement to do so, we may process your
information without your knowledge or consent, in compliance with the above
rules.
Back to top of page
INTERNATIONAL TRANSFERS
We may share your personal data with some of our employees and contractors who
may be outside of the United Kingdom (UK). They may be:
* in countries outside the UK which the Information Commissioner’s Office (the
data regulator in the UK) has confirmed have adequate data laws to protect
your personal data there as it would be protected in the UK; or
* in countries outside the UK which the Information Commissioner’s Office (the
data regulator in the UK) has not confirmed have adequate data laws to
protect your personal data there as it would be protected in the UK. In this
case, we will only share your personal data under standard contractual
clauses approved by the Information Commissioner’s Office which ensures
through a contract we have with those employees and contractors (rather than
through the law of that country) that your data is subject to the same
protections it would receive within the UK. That contract also gives you
rights against any third party contractors.
Back to top of page
DATA SECURITY
We have put in place appropriate technical and security measures to prevent
accidental loss, unauthorised use, access, alteration, or disclosure of your
information. In addition, we limit access to your information to those
employees, agents, contractors and other third parties who have a business need
to know. They will only process such information on our instructions, and they
are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected breach of security.
We will notify you and any applicable regulator of a breach where we have a
legal requirement to do so.
Back to top of page
OUR DATA RETENTION POLICY
We are legally obliged for anti-financial crime purposes to retain customer
information for five years after the end of our business relationship with you.
We may retain information for a further year (to a total of six) from the end of
our contract with you for the exercise and defence of legal claims. Please visit
our Data Retention policy for further information.
You have the right to request erasure of your information in certain
circumstances: see the Request Erasure section in the Glossary below for further
details
We may anonymise your information in some circumstances for research or
statistical purposes. Anonymised data is no longer considered personal data and
therefore we may use this information indefinitely without providing you with
further notice.
Back to top of page
YOUR LEGAL RIGHTS
You have legal rights in relation to your personal data under certain
circumstances.
* Your right to request access to your data.
* Your right to request correction of your data.
* Your right to request erasure of your data.
* Your right to object to processing of your data.
* Your right to request restricted processing of your data.
* Your right to request a transfer of your data.
* Your right to withdraw consent.
Please see the Glossary for details about each of these. If you wish to exercise
any of these rights, please contact us at dataprotection@taxreturned.co.uk.
No fees: You will not ordinarily have to pay a fee to exercise any of the rights
listed above. However, we may charge a reasonable fee if we consider your
request to be unfounded, repetitive, or excessive. Alternatively, we may refuse
to comply with your request in these circumstances.
Confirming your identity: We may request a copy of your photographic
identification from you to help us confirm your identity in the event you choose
to exercise any of the rights above. This is a security measure to ensure the
confidentiality of your data.
Clarification: We may contact you to ask for clarification in relation to your
request if we do not understand the scope or the substance of your request.
Time limits: We will respond to all requests to exercise the above rights within
one month. If we believe we need more time because your request is complex or
you have made several requests, we will notify you of this and keep you updated.
Back to top of page
GLOSSARY
REGULATIONS
Data Protection Act 2018 or DPA 2018 means the Data Protection Act 2018 which
implements the UK GDPR. The DPA 2018 gives people specific rights and controls
regarding their personal data.
The Privacy and Electronic Communications Regulations (PECR) sit alongside the
Data Protection Act 2018. PECR gives people specific privacy rights in relation
to electronic communications (and particularly electronic marketing
communications).
TECHNOLOGY
Pixel means a single pixel embedded in the code of a website or piece of digital
content. The pixel ‘fires’ when the content loads. The owners of the pixel can
see how many times and where users have accessed their content.
LAWFUL BASIS
Consent means you have directly instructed or permitted us to process your data
after we requested your consent and provided you with details of the processing.
Legitimate Interest means we are processing your data to improve our service in
the interests of our business. We consider and balance our interests with any
potential impact on you and your rights before we commence processing on this
basis. You can obtain further information about our legitimate interests by
contacting us at dataprotection@taxreturned.co.uk.
Contract means we are processing your data where it is necessary to enter or
perform a contract with you.
Legal means we are processing your data to provide the legal and regulatory
authorities with specific information they appropriately request from us within
their legal authority and to help ensure we are combatting Fraud and Financial
Crime or where it is in our legal interests to do so.
THIRD PARTIES
* Data processors based in or out of the UK providing IT and business
administration services to us who may process personal data on our behalf for
those purposes.
* Professional advisers based in the UK including lawyers, bankers, auditors,
and insurers.
* HM Revenue & Customs (HMRC), regulators and other UK authorities.
YOUR LEGAL RIGHTS
You have the right to:
* Request access to your data. This is commonly known as a “data subject access
request”, which allows you to receive a copy of the personal data we hold
about you.
* Request correction of your data. You can correct incomplete or inaccurate
data we hold about you, although we may need to verify the accuracy of the
new data you provide to us.
* Request erasure of your data. You can ask us to delete your personal data
when there is no overriding reason for us continuing to process it. You can
also ask us to delete your data if you have objected to our processing, if we
have processed your data unlawfully, or if we must erase your data to comply
with local law. However, we may not be able to comply with your request for
specific legal reasons, and if so we will notify you in our response to your
request. We will also interpret an erasure request to mean you object to our
processing of your data, and we will restrict our processing accordingly.
Please also refer to our Data Retention policy.
* Object to our processing of your data. You can ask us to stop processing your
data where we are relying on a legitimate interest and you feel our
processing impacts your fundamental rights and freedoms. You may also object
where we are processing your data for direct marketing purposes. However, we
may have compelling overriding legitimate grounds to process your data.
* Report us to the Information Commissioner’s Office. You can lodge a complaint
with the ICO if you believe that we have contravened the DPA 2018, the PECR,
or any other applicable data privacy law. The ICO’s helpline is 0303 123
1113.
* Request restriction of processing of your data. You can ask us to suspend our
processing of your data if:
* You want us to establish the accuracy of the data.
* Our use of the data is unlawful, but you do not want us to erase it.
* You need us to hold the data although we no longer need it, as you need the
data to establish, exercise or defend legal claims.
* You object to our use of the data, but we need to verify whether we have
overriding legitimate grounds to continue processing it.
* Request the transfer of your data. Where we have processed your data based on
consent or contract and the processing is automated, we will provide you or
your nominated third party with your data in a structured, commonly used,
machine-readable format.
* Withdraw consent at any time. This will not affect the lawfulness of any
processing performed before you withdraw your consent. If you withdraw your
consent, we may not be able to provide certain services to you and we will
advise you if this is the case.
Back to top of page
Close
× Rules for 6 Prize Draws for Amazon Vouchers
PLEASE READ THESE TERMS IN FULL AND PARTICULARLY
PARAGRAPH 10 (HOW THE PRIZE CAN BE CLAIMED)
Prize Draw Terms Updated – 02.01.19
1.Who is promoting and operating this prize draw: The promoter of the prize
draws is (and we are) Tax Returned Limited (an English company, number 08828062)
with registered office as First Floor, Winston House, 349 Regents Park Road,
London N3 1DH.
2. Entry criteria: Each prize draw is open to all UK residents aged 18 years or
over, except our employees, their families, agents or any third party directly
associated with administration of the prize draws.
3. More information: If you have any questions about how to enter or in
connection with any of our 6 prize draws, please email us at
info@taxreturned.co.uk.
4. How to enter (general): You can enter any of our 6 prize draws by properly
completing, signing and returning to us our tax reclaim pack (which you can
apply for by completing an online application at
www.taxreturned.co.uk/claimform/). Once we receive this, if you meet the
eligibility requirements, you will be automatically entered into one of our
prize draws – until you tell us otherwise – although which specific prize draw
depends on the date we receive your entry. However, we will not enter you into
any prize draw unless you have given us your specific consent to use your
details for this purpose.
5. How to send your entry: All entries (i.e. each properly completed and signed
tax reclaim pack) must be submitted to us by post to: Tax Returned, PO BOX 258,
Wymondham, NR18 8DS, to be received, for any particular prize draw, on or before
the Closing Date (defined below) for that particular prize draw.
6. Limits on entry: (i) Only one entry per person is permitted across all our 6
prize draws. (ii) Entries on behalf of another person will not be accepted and
joint entries are not allowed. (iii) These prize draws are not open to anyone in
Northern Ireland.
7. Withdrawing from the prize draw: Entrants can withdraw their consent at any
time to our using personal details in relation to any prize draw by contacting
us at info@taxreturned.co.uk. Entrants can also contact us at any time on that
email address to be taken out of any draw.
8. Opening and Closing Dates: There is a different Opening Date and Closing Date
for each of our 6 prize draws, as set out below.
a. The opening date for entries to be received for Amazon Voucher Prize Draw 1
is 12.01am on 1 January 2019 (“Opening Date”). The closing date for entries to
be received for Amazon Voucher Prize Draw 1 is 31 January 2019 (“Closing Date”).
Entries received after this time will not be entered into Amazon Voucher Prize
Draw 1 but may, at our discretion, be entered into a subsequent prize draw that
we operate if it meets the entry criteria for any such subsequent prize draw.
b. The opening date for entries to be received for Amazon Voucher Prize Draw 2
is 12.01am on 1 February 2019 (“Opening Date”). The closing date for entries to
be received for Amazon Voucher Prize Draw 2 is 23:59pm 28 February 2019
(“Closing Date”). Entries received after this time will not be entered into
Amazon Voucher Prize Draw 2 but may, at our discretion, be entered into a
subsequent prize draw that we operate if it meets the entry criteria for any
such subsequent prize draw.
c. The opening date for entries to be received for Amazon Voucher Prize Draw 3
is 12.01am on 1 March 2019 (“Opening Date”). The closing date for entries to be
received for Amazon Voucher Prize Draw 3 is 23:59pm 31 March 2019 (“Closing
Date”). Entries received after this time will not be entered into Amazon Voucher
Prize Draw 3 but may, at our discretion, be entered into a subsequent prize draw
that we operate if it meets the entry criteria for any such subsequent prize
draw.
d. The opening date for entries to be received for Amazon Voucher Prize Draw 4
is 12.01am on 1 April 2019 (“Opening Date”). The closing date for entries to be
received for Amazon Voucher Prize Draw 4 is 23:59pm 30 April 2019 (“Closing
Date”). Entries received after this time will not be entered into Amazon Voucher
Prize Draw 4 but may, at our discretion, be entered into a subsequent prize draw
that we operate if it meets the entry criteria for any such subsequent prize
draw.
e. The opening date for entries to be received for Amazon Voucher Prize Draw 5
is 12.01am on 1 May 2019 (“Opening Date”). The closing date for entries to be
received for Amazon Voucher Prize Draw 5 is 23:59pm 31 May 2019 (“Closing
Date”). Entries received after this time will not be entered into Amazon Voucher
Prize Draw 5 but may, at our discretion, be entered into a subsequent prize draw
that we operate if it meets the entry criteria for any such subsequent prize
draw.
f. The opening date for entries to be received for Amazon Voucher Prize Draw 6
is 12.01am on 1 June 2019 (“Opening Date”). The closing date for entries to be
received for Amazon Voucher Prize Draw 6 is 23:59pm 30 June 2019 (“Closing
Date”).
9. How and when we choose the winner:
a. Amazon Voucher Prize Draw 1: A winner will be chosen by random draw performed
by a computer process before 14:00 on 28 February 2019 ("Draw Date").
b. Amazon Voucher Prize Draw 2: A winner will be chosen by random draw performed
by a computer process before 14:00 on 1 April 2019 (as the last day of March
falls on the weekend) ("Draw Date").
c. Amazon Voucher Prize Draw 3: A winner will be chosen by random draw performed
by a computer process before 14:00 on 30 April 2019 ("Draw Date").
d. Amazon Voucher Prize Draw 4: A winner will be chosen by random draw performed
by a computer process before 14:00 on 31 May 2019 ("Draw Date").
e. Amazon Voucher Prize Draw 5: A winner will be chosen by random draw performed
by a computer process before 14:00 on 1 July 2019 (as the last day of June falls
on the weekend) ("Draw Date").
f. Amazon Voucher Prize Draw 6: A winner will be chosen by random draw performed
by a computer process before 14:00 on 31 July 2019 ("Draw Date").
10. How the Prize can be claimed: After 14:00 on each respective Draw Date, we
will publish the claim form reference number of the winner on our Facebook page
(at https://en-gb.facebook.com/taxreturned/) where it will remain until the day
before the next Draw Date (each display period being the “Display Period”). It
is YOUR responsibility to check during the Display Period whether you are the
winner of the prize draw by checking our Facebook page (at
https://en-gb.facebook.com/taxreturned/) for your claim reference number. We
will NOT notify you that your winning claim reference number has been drawn. If
your winning claim reference number has been drawn you have until the end of the
Display Period to contact us by email at info@taxreturned.co.uk. Once you
contact us and we verify you as the winner (by matching the email address you
have written from to your winning claim reference number), we will email you a
link to the Prize within 72 hours of receiving your email.
11. The Prize: The winner of each of the 6 Prize Draws who claims in accordance
with Paragraph 10 will receive a £500 Amazon.co.uk voucher (the “Prize”) through
the method in Paragraph 10.
12. If the winner does not respond: If a winner of a prize draw does not contact
us by the end of the Display Period for that prize draw to claim the Prize, then
the winner's Prize will be forfeited.
13. Prize limitations: The Prize for the winner is non-transferrable,
non-exchangeable, and no cash alternative is offered.
14. Prize swap-out: We reserve the right to replace the Prize with an
alternative prize of equal or higher value if circumstances beyond our control
makes it necessary to do so.
15. Our decision is final: Our decision regarding any aspect of the prize draw
is final and binding and no correspondence will be entered into about it.
16. Acceptance of these terms: Participants are deemed to have accepted and
agreed to be bound by these terms and conditions upon entry. We reserve the
right to refuse entry, or refuse to award the Prize to anyone in breach of these
terms and conditions.
17. Suspension of the promotion: We reserve the right to hold void, cancel,
suspend, or amend the promotion where it becomes necessary to do so and will use
reasonable endeavours to let entrants know about it.
18. Disclaimer: Insofar as is permitted by law: (i) we, our agents or
distributors will not in any circumstances be responsible or liable to
compensate the winner or accept any liability for any loss, damage, personal
injury or death occurring as a result of taking up the Prize except where it is
caused by our negligence, our agents or distributors or that of their employees;
and (ii) we accept no responsibility for entries (a) not successfully returned
to us; (b) not properly completed; (c) not signed; (d) lost, delayed,
misdirected or incomplete or which cannot be delivered; or (e) which do not
reach us in a valid state for entry due to a technical fault of any kind.
However, your statutory rights are not affected.
19. Personal data: Personal data supplied during the course of this promotion
will only be processed as set out in our privacy policy
(https://www.taxreturned.co.uk/privacy/)
20. Law and jurisdiction: The prize draws will be governed by English law and
entrants to any prize draw submit to the jurisdiction of the English courts.
Close
Unfortunately we are unable to proceed with your claim due to one of the
following reasons:
* You have already submitted a claim with us this tax year
* We are unable to verify your identity
If you have made a mistake on a previously submitted form; would like an update
on a current application; or have any further questions please click the button
below
UNABLE TO PROCEED
Close
UNABLE TO PROCEED
Due to the Pandemic, the government asked the workforce to work from home (WFH)
whenever possible. All UK taxpayers may be eligible to claim the full £312 WFH
allowance from 6 April 2020 to 5 April 2022, provided they have worked a minimum
of one day from home (per year).
Please note the following:
• Even a single online/zoom meeting entitles you to claim the full allowance
• Each household member can make a claim
• No receipts are required
• Includes house shares
You have not ticked the "worked from home" checkbox to claim your WFH allowance
(between 6 April 2020 and 5 April 2022).
As a result, we are unable to proceed with a tax refund claim on your behalf.
If you have made an error, please click the ‘CLOSE’ button and tick the WFH
checkbox to proceed."
Close
PLEASE REVIEW
×
EDIT CONFIRM
--------------------------------------------------------------------------------
Copyright ©2023 All rights reserved