www.britishgas.co.uk
Open in
urlscan Pro
107.162.154.231
Public Scan
Submitted URL: http://britishgas.co.uk/HomeCare20
Effective URL: https://www.britishgas.co.uk/home-services/boilers-and-heating/boiler-and-heating-cover.html
Submission: On February 01 via manual from GB — Scanned from GB
Effective URL: https://www.britishgas.co.uk/home-services/boilers-and-heating/boiler-and-heating-cover.html
Submission: On February 01 via manual from GB — Scanned from GB
Form analysis 1 forms found in the DOM
<form><span class="fieldset">
<p><input type="checkbox" value="check" id="chkMain" checked="checked" class="legacy-group-status optanon-status-checkbox"><label for="chkMain">Active</label></p>
</span></form>Text Content
Cookie Notice
We use cookies to improve our website, follow up on incomplete orders, and show
you relevant ads. We also share information about how you use our site with
partners, who use it with other data to show you relevant ads on other sites,
and to check ad performance. If that's okay, continue to use this site or click
"Accept Cookies”.
Close
Accept Cookies
Cookie Settings
* Your Privacy
* Strictly Necessary Cookies
* Performance Cookies
* Functional Cookies
* Targeting Cookies
* More Information
Privacy Preference Centre
Active
Always Active
Save Settings
Allow All
SAVE MORE ON YOUR BOILER & HEATING COVER
50% off for first 3 months on selected HomeCare 1
With selected HomeCare cover, you can avoid expensive boiler breakdowns. Offer
ends 20th Feb. New customers only. 1
Get Complete cover
OUR HOMECARE COVER
WHY CHOOSE HOMECARE?
From the essentials through to our most complete cover, our HomeCare packages
keep you ready for the unexpected. Geographic restrictions apply.
BASIC
* Annual boiler service
* Boiler and controls
WHAT’S INCLUDED?
* Repairs to your gas boiler and controls , including your thermostat and
programmer
* Annual service of your boiler to make sure it's running safely and
efficiently. Your annual boiler services may be more than 12 months apart
* Accidental Damage
* Up to £1,000 to gain access and make good for each repair
WHAT’S NOT INCLUDED?
* Removing sludge or scale or repairing the damage it causes if we tell you it
might be a problem for your system or boiler
* Showers or taps
* Repairs to the central heating system, including radiators
* Faults caused by someone else you used for repairs or design faults
Get HomeCare Basic
ESTIMATED PRICE (£60 EXCESS)
/ month
ESSENTIAL 3 MONTHS HALF PRICE
* Annual boiler service
* Boiler and controls
* Central heating
YOUR 50% SAVING
Get 50% off HomeCare Essential for your first 3 months of cover. Then rest easy
knowing we’re here for you. Offer ends 20th February 2023. New customers only. 1
WHAT’S INCLUDED?
* Repairs to your gas central heating system, including boiler, controls,
radiators and hot water cylinder
* Annual service of your boiler to make sure it's running safely and
efficiently. Your annual boiler services may be more than 12 months apart
* Accidental Damage
* Up to £1,000 to gain access and make good for each repair
WHAT’S NOT INCLUDED?
* Removing sludge or scale or repairing the damage it causes if we tell you it
might be a problem for your system or boiler
* Showers or taps
* Faults caused by someone else you used for repairs or design faults
Get HomeCare Essential
ESTIMATED PRICE (£60 EXCESS)
/ month
for the first 3
Then / month
CLASSIC 3 MONTHS HALF PRICE
* Annual boiler service
* Boiler and controls
* Central heating
* Plumbing
* Drains
YOUR 50% SAVING
Get 50% off HomeCare Classic for your first 3 months of cover. Then rest easy
knowing we’re here for you. Offer ends 20th February 2023. New customers only. 1
WHAT’S INCLUDED?
* Repairs to your gas central heating system, including boiler, controls,
radiators and hot water cylinder
* Annual service of your boiler to make sure it's running safely and
efficiently. Your annual boiler services may be more than 12 months apart
* Repairs to the plumbing system in your home and outbuildings and the water
supply pipe within the boundary of your property
* Unblocking and repairing your drains and waste pipes to restore flow
* Accidental Damage
* Up to £1,000 to gain access and make good for each repair
WHAT’S NOT INCLUDED?
* Removing sludge or scale or repairing the damage it causes if we tell you it
might be a problem for your system or boiler
* Showers and their parts, shower pumps, sanitary ware and sealant
* Shared drains
* Faults caused by someone else you used for repairs or design faults
Get HomeCare Classic
ESTIMATED PRICE (£60 EXCESS)
/ month
for the first 3
Then / month
COMPLETE 3 MONTHS HALF PRICE
* Annual boiler service
* Boiler and controls
* Central heating
* Plumbing
* Drains
* Home electrics
YOUR 50% SAVING
Get 50% off HomeCare Complete for your first 3 months of cover. Then rest easy
knowing we’re here for you. Offer ends 20th February 2023. New customers only. 1
WHAT’S INCLUDED?
* Repairs to your gas central heating system, including boiler, controls,
radiators and hot water cylinder
* Annual service of your boiler to make sure it's running safely and
efficiently. Your annual boiler services may be more than 12 months apart
* Repairs to the plumbing system in your home and outbuildings and the water
supply pipe within the boundary of your property
* Unblocking and repairing your drains and waste pipes to restore flow
* Repairs to the mains electrical system and wiring in your home and
outbuildings
* Accidental Damage
* Up to £1,000 to gain access and make good for each repair
* Repairs or replacement of your electric vehicle charger unit following
breakdown, accidental damage, or damage caused by vandalism or theft, subject
to terms and conditions
WHAT’S NOT INCLUDED?
* Removing sludge or scale or repairing the damage it causes if we tell you it
might be a problem for your system or boiler
* Showers and their parts, shower pumps, sanitary ware and sealant
* Shared drains
* Faults caused by someone else you used for repairs or design faults
* Electrical appliances, cooker hoods or extractor fans over 15cm diameter
Get HomeCare Complete
ESTIMATED PRICE (£60 EXCESS)
/ month
for the first 3
Then / month
WHAT OUR CUSTOMERS THINK OF US ON
Each time the service we have received through our HomeCare has been second to
none. I cannot recommend British Gas highly enough!
British Gas engineer fixed our boiler! Great service and makes me feel glad
we’ve got HomeCare. Engineer was quick, efficient and very nice.
Polite, professional and swift service when I reported a boiler breakdown.
Really helpful advisor and the engineer came quick to fix the problem.
PROTECT AGAINST BREAKDOWNS
Don’t need full HomeCare cover? With our breakdown cover, you can protect those
heating essentials – and get unlimited, on-demand repairs if something goes
wrong.
BOILER & CONTROLS BREAKDOWN COVER
* All repairs to your gas boiler and controls, including your thermostat and
programmer
* No boiler service
WHAT’S INCLUDED?
* Repairs to your gas boiler and controls , including your thermostat and
programmer
* All parts and labour
* Up to £1,000 to gain access and make good for each repair
WHAT’S NOT INCLUDED?
* Anything that happens within the first 14 days of you taking out the product
* Removing sludge or scale or repairing the damage it causes if we tell you it
might be a problem for your system or boiler
* Showers or taps
* Annual service of your boiler to make sure it's running safely and
efficiently
* Accidental Damage
* Repairs to the central heating system, including radiators
* Faults caused by someone else you used for repairs or design faults
Get Boilers and Control Breakdown Cover
ESTIMATED PRICE (£99 EXCESS)
/ month
CENTRAL HEATING BREAKDOWN COVER
* All repairs to your gas central heating system, including boiler, controls,
radiators and hot water cylinder
* No boiler service
WHAT’S INCLUDED?
* Repairs to your gas central heating system, including boiler, controls,
radiators and hot water cylinder
* All parts and labour
* Up to £1,000 to gain access and make good for each repair
WHAT’S NOT INCLUDED?
* Anything that happens within the first 14 days of you taking out the product
* Removing sludge or scale or repairing the damage it causes if we tell you it
might be a problem for your system or boiler
* Showers or taps
* Annual service of your boiler to make sure it's running safely and
efficiently
* Accidental Damage
* Faults caused by someone else you used for repairs or design faults
Get Central Heating Breakdown Cover
ESTIMATED PRICE (£99 EXCESS)
/ month
ESTIMATED PRICE £99.00/YEAR. ENJOY PEACE OF MIND WITH A FULL BOILER SERVICE
Keep your boiler working safely and efficiently with a full boiler service by
one of our expert engineers.
* No nasty surprises: We’ll spot potential problems and prevent future
breakdowns
* Longer lifespan: Regular checks can keep your boiler healthier for longer
* Peace of mind: We’ll make sure it’s working safely and as efficiently as
possible
Book a boiler service
YOU'RE IN GOOD HANDS. GOT HOMECARE? BOOK AN ENGINEER
From a blocked drain or drippy tap to a burst water pipe – our expert engineers
are always ready to help.
Book an engineer
IMPORTANT HOMECARE DOCUMENTS
Terms & conditions About our insurance services
FREQUENTLY ASKED QUESTIONS
CAN I CONTROL MY ACCOUNT ONLINE?
Yes you can. Just click here to access your account. Then follow the
instructions.
To discover the benefit(s) of having an online account, watch this video.
WHAT DOES AN ANNUAL SERVICE INCLUDE?
Your service includes a series of check(s) to make sure your boiler and central
heating are running safely and efficiently.
Your engineer will check for water leak(s), damage and wear and tear. They’ll
also carry out a few safety inspections, such as making sure your boiler is
using the right amount of gas and not letting off carbon monoxide and other
harmful gases.
If a service is included in your cover, we will let you know when it’s due. If
it isn’t included, click here to buy a one-off service.
*Your annual services may be more than 12 months apart.
CAN I SPEAK TO SOMEONE IF I HAVE A QUESTION ABOUT BUYING HOMECARE?
You can call us on 0333 202 9668 on Monday to Friday, 8am to 8pm, or on
Saturday, 8am to 2pm. Or you can speak to one of our live chat team. Just click
on the ‘Chat’ button in the corner of the screen.
We may record calls to help improve our service to you. Calls to 0330/0333
numbers will cost you no more than 01 or 02 numbers from landlines or mobiles.
If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers
will be part of these.
HOW DO I BOOK MY ANNUAL SERVICE VISIT?
You can book an annual service visit using your online account or through our
app.
If your service isn't due for some time, you might not be able to book it just
yet.
For more information, watch this video.
*Your annual services may be more than 12 months apart.
HOW DO I BOOK A REPAIR?
Click here to access your account and book a repair in just a few click(s). Or
book it on our app.
For more information, watch this video.
WHY HAS MY HOMECARE PRICE CHANGED?
Your HomeCare price can change for a number of reasons, our pricing
guide provides all the info on how we calculate things.
HOW MUCH IS THE EXCESS?
Excess is the amount you’ll pay for every completed repair. The higher the
excess fee you select, the lower the monthly or annual price you pay. You can
usually choose the amount of excess you’d like to pay when you buy your cover.
Our excess options tend to be £0, £60 and £99.
If you have a £0 excess, you won’t pay any excess for a completed repair. If you
have a £60 excess, you'll pay £60 for every completed repair. If you don't have
a repair, you won't pay any excess. The same goes for £99 excess.
If you’ve already got cover with us, you can find your excess amount in your
online account.
ADDITIONAL INFORMATION
1. This offer is not available to current Services customers or those who have
held a services contract more than once in the past three years. After
promotional period ends, the standard pricing applies. Homeowners only,
renews annually according to your preferences at standard pricing. Landlords
are not included in this offer. Cannot be used with any other offer,
geographical restrictions apply. Offer ends 20/02/2023