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 * Platform
   
   
   DIXA PLATFORM
   
   Get an overview of the Dixa platform, and see how our all-in-one solution
   covers all of your customer service needs.
   
   Product tour AI & automation Integrations
   Dixa Channels Every channel, built-in
   HIGHLIGHTS
    * Phone
    * Chatbot
    * Dixa Messenger
   
   Dixa Agent Hub One screen for everything
   HIGHLIGHTS
    * Contextual customer view
    * Dynamic knowledge
    * Conversation timeline
   
   Dixa Conversation Engine Powering smarter customer service
   HIGHLIGHTS
    * Conversation automations
    * Drag & drop flow builder
    * Intelligent routing
   
   Dixa Discover Stay in the know
   HIGHLIGHTS
    * Reporting & analytics
    * Quality assurance
    * Agent & team performance

 * Solutions
   
   
   WHY DIXA?
   
   Learn how Dixa’s unique Conversational Customer Service Platform helps you
   create customer loyalty at scale.
   
   Customer Friendship™ HAI: Human + AI
   TEAM
    * Business Leaders
    * Customer Service
    * Operations
   
   Company Size
    * Large Businesses
    * Medium Businesses
    * Start-ups
   
   Industries
    * eCommerce
    * FinTech & InsurTech
    * Pet Care & Food
    * Health & Wellness
    * Baby & Kids' Supplies
   
    
    * Food & Grocery
    * Transport & Mobility
    * Fashion & Design
    * Logistics & Delivery
    * Furniture & Interior

 * Pricing
 * Resources
   
   
   CUSTOMER STORIES
   
   See how businesses of all sizes use Dixa to create lasting customer loyalty.
   
   Learn more
   Learn
    * Blog CX strategies & insights
    * Events & webinars Learn and connect, wherever you are
    * Podcast Customer Friendship™ Conversations
    * eBooks & reports Level up your customer experience
    * Newsroom Dixa news and press releases
   
   PRODUCT HELP
    * Help center Get the help you need
    * Customer webinar series Master your Dixa experience
    * Product releases Catch up on the latest and greatest
    * System status Get the 411 on Dixa
    * API documentation Get down in the details

 * Log in

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LONDON BREAKFAST SEMINAR: CREATING EXCEPTIONAL CX

Join us for our CX breakfast seminar, for everyone working in ecommerce and
retail!

13th March @ 8:30 AM
Register now




AGENDA

8:30 AM: Welcome 👋 Arrive, grab some breakfast, connect with your peers and
meet new friends working in ecommerce and retail.

9 AM: Fireside chat 🧠 How to Create Exceptional Customer Experiences – with
KatKin & Beauty Pie

10 AM onwards: Mingle with your CX peers. Give us a nudge and we’ll introduce
you to others.

11:30 AM: It’s time to head to our offices and the event comes to a close!

You’re in the best of CX circles, come join us!

Register now




LOCATION

🚆St Pancras International Station
St Pancras Brasserie and Champagne Bar, by Searcys, London, N1C 4QL




YOUR HOSTS

Dixa enables companies to deliver customer service as it is meant to be. Dixa’s
Conversational Customer Service Platform combines powerful AI with a human touch
at scale. We’re trusted by brands such as Oliver Bonas, Interflora, Simply Cook,
and Rapha.

DigitalGenius is a no-code platform that combines AI integrations and workflows
to make your customers, team and inbox happy. Trusted by On running, Wickes,
Beauty Pie and more.

Surfboard is the simpler, smarter and fairer scheduling software for customer
support team. On a mission to make work more human, being trusted by leading
support teams from KatKin, Bloom & Wild, Wolf & Badger, Butternut Box and more.



Register now




FIRESIDE CHAT

HOW TO CREATE EXCEPTIONAL CUSTOMER EXPERIENCES

Building extraordinary customer experiences and elevating the journey for your
customers – is a remarkable amount of effort!

Join us for an insights-filled breakfast, uncover the tactics other brands are
using to succeed, and connect with others in the ecommerce and retail space.



Dia Andreadi
CX Team Lead @ KatKin

Dia shares all her insights into how the CX strategy has been reshaped at
KatKin, the premium cat health brand for uncompromising cat parents who want the
best for their furry friend. Both the manager and agent experience have changed
the game for Dia and her team – focusing on these elements to drive the CX
strategy. Tune in to hear how this has had a knock-on effect on providing
exceptional customer experiences for their growing customer base.

Charlotte Laver-Bradbury
Member Happiness Manager @ Beauty Pie

Listen-up as Charlotte takes us through the growth of beauty subscription brand,
Beauty Pie which is designed to challenge established mainstream brands. Uncover
her secret sauce for crafting exceptional customer experiences, at scale – and
how AI has played a leading role.

Natasha Ratanshi-Stein
Founder @ Surfboard

Starting her career at Goldman Sachs, Natasha is building next-generation
planning tools for customer service teams. Previously Chief of Staff at Bulb
where scaling customer service was a key challenge, Natasha is empowering
customer service leaders to manage their community of service superstars. Her
goal? Bid farewell to the era of cumbersome spreadsheets and outdated legacy
software!




SHARE THIS EVENT





FEATURED ON-DEMAND

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RIDE THE PEAK SEASON TIDAL WAVE: 6 TOP TIPS

Wave goodbye to Black Friday and Holiday stress! Get the insider scoop on the
Top 6 trends that will supercharge your eCommerce support – just in time!

Watch now

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50 min read

UNLOCK THE POWERS OF GPT AND AI WITH A SOLID KNOWLEDGE BASE

Finding it difficult to take advantage of GPT and AI-powered technologies? You
might be missing a key ingredient! Tune into our webinar with step-by-step
guidance to optimize your CS set-up.

Watch now

Webinar
50 min read

CHATGPT IS COMING FOR YOUR CUSTOMER SERVICE JOB!

ChatGPT, the new AI-powered chatbot, might be the most widely adopted tool in
the last few months, and amid a market downturn – do we all need to be worried?

Watch now




READY TO TRANSFORM YOUR CUSTOMER EXPERIENCE?

Book a personalized demo to see Dixa in action.
Book a demo


PLATFORM

 * Product Tour
 * Dixa Channels
 * Dixa Agent Hub
 * Dixa Conversation Engine
 * Dixa Discover
 * AI & automation
 * Mim: AI chatbot
 * Integrations

PRICING

 * Pricing
 * Compare Plans
 * Book a Demo
 * Free Trial
 * Referral Program

CUSTOMERS

 * Customers Stories
 * Dixa Customer Success

RESOURCES

 * Blog
 * eBooks & Reports
 * Events and Webinars
 * Podcast

SUPPORT

 * Help Center
 * Customer Webinar Series
 * Product Releases
 * System Status
 * API Documentation
 * Desktop App

COMPANY

 * About
 * Careers
 * Newsroom
 * Partners
 * Contact Us

 * Why Dixa?
   * Customer Friendship™ at Dixa
   * HAI: Human + AI
 * Solutions
   * Business Leaders
   * Customer Service
   * Operations
   * Large Businesses
   * Medium Businesses
   * Startups
 * Industries
   * Ecommerce
   * Food & Grocery
   * Fintech & Insurtech
   * Transport & Mobility
   * Pet Care & Food
   * Fashion & Design
   * Health & Wellness
   * Logistics & Delivery
   * Baby & Kids Supplies
   * Furniture & Interior Accessories
 * Compare
   * Zendesk vs. Dixa
   * Freshdesk vs. Dixa
   * Intercom vs. Dixa
   * Salesforce Service Cloud vs. Dixa
 * Capabilities
   * Dynamic Knowledge
   * Dixa Messenger
   * Chatbot
   * Quality Assurance
 * Explore
   * Customer Service Software
   * Call Center Software
   * Ticketing System
   * Help Desk Software
 * Social
   * LinkedIn
   * Twitter
   * Instagram
   * Facebook
 * Legal
   * Terms of Service
   * Privacy Policy
   * Cookie Policy
   * GDPR
   * 3rd Party Services
   * Service-level Agreement
   * Data Security

© Dixa 2024
 * Platform
   * Product Tour
   * Dixa Channels
   * Dixa Agent Hub
   * Dixa Conversation Engine
   * Dixa Discover
   * AI & Automation
   * Integrations
 * Solutions
   * Business Leaders
   * Customer Service
   * Operations
   * Large Businesses
   * Medium Businesses
   * Start-ups
   * eCommerce
   * Dixa for finance & insurance companies
   * Discover How Food & Grocery Brands Grow with Dixa
   * Logistics & Delivery
   * Customer Friendship™ at Dixa
   * HAI: Human + AI
 * Pricing
 * Customers
 * Resources
   * Dixa customer service blog: CX trends & insights
   * Customer service eBooks & reports
   * Events and Webinars
   * Newsroom
   * Help Center
   * Product releases
   * System status
   * API Documentation

Book a demo