covisian.com Open in urlscan Pro
34.79.80.137 Public Scan

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Submitted URL:
http://covisian.com/
Effective URL:
https://covisian.com/
Submission: On June 14 via manual (June 14th 2024, 4:52:17 am UTC) from PH — Scanned from DE

Form analysis
6 forms found in the DOM

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COOKIE NOTICE

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can change your choices at any time by clicking here on review your cookie
choices.

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purposes for which that information will be used, please refer to our privacy
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Do not sell or share my personal information
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Global
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SMILE.CX AI POWERED BY HUMANS



Leverage Gen AI to improve your customer management with our transformative
technology.

Contact now

AnewconceptofCXOperation. AnewconceptofCXOperation. AnewconceptofCXOperation.

WE HAVE BLENDED HUMAN EXPERTISE WITH GENERATIVE ARTIFICIAL INTELLIGENCE IN A
TRANSFORMATIVE APPROACH. THIS ALLOWS BRANDS TO BE FOCUSED ON BUSINESS KPI AND
CREATING PERSONALIZED EXPERIENCES TO EACH CUSTOMER.

THIS IS WHY WE HAVE LAUNCHED SMILE CX PRO, OUR GROUNDBREAKING SERVICE UNIT
DEDICATED TO OFFERING DIFFERENT CUSTOMER MANAGEMENT OPTIONS POWERED BY OUR
PIONEERING AI SET OF TOOLS, SMILE CX SOFTWARE.

I want to know more

Services


WHAT ARE THE ADVANTAGES OF SMILE CX PRO SERVICES?

Smile CX Pro allows us to offer different services as predictive analyses,
voicebots, online customer support or help desk, among others:

30 different languages.

24H / 7 days.

Explore our services

CX IMPACT

CX Pro continuously monitors CX and Business KPIs

UPSELLING

Opportunities on 100% of interactions

REACTION TIME

Real-time, CX efficiency lever

%AI

Continuously monitored and customizable

CONTROL

Always controlled

Products


DISCOVER OUR SMILE CX PRO SOFTWARE

We have designed five tech-product families that allow us to reshape customer
management, thanks to the power of artificial intelligence.
Explore our software
01

SMILE.CX PRO

02

SMILE.CX PEOPLE

A software for HR manager or team leaders: internal communication, training
solutions, vacation and leave requests, etc...

03

SMILE.CX ANALYTICS

A software to unlock the power of your data thanks to sentiment analysis,
predictive analytics or measuring your business KPI.

04

SMILE.CX INTERACTIONS

Software to increase engagement and help your customers on digital channels
thanks to bots with Generative AI tuned.

05

SMILE.CX OPERATIONS

Software to optimize resource use and management.

Play video
Markets


WE WORK WITH THE LEADERS

#1

FINANCIAL SERVICES

UTILITIES

RETAIL

TELCO & MEDIA

AUTOMOTIVE

NGO

INSURANCE

COVISIAN IS A HIGH-TECH CORPORATION LEADER FOCUSED ON PROVIDING THE BEST
SOLUTIONS FOR CUSTOMER SERVICE.
THANKS TO THE IMPLEMENTATION OF GEN AI AND THE EXPERTISE OF OUR MORE THAN 27,000
PROFESSIONALS, WE ARE LEADING THE WAY FOR CX TRANSFORMATION AND HELPING OUR
CUSTOMERS TO PROVIDE THE BEST CUSTOMER EXPERIENCE. WITH THIS AIM WE HAVE
DESIGNED AND DEVELOPED SMILE CX PRO.


TECH

Our driver to innovate, research, develop and create value for our customers.


PEOPLE

We are People Centric. We take care of all stakeholders: employees, customers
and consumers.


SMILES

Together, with technology and our people-centric vision, we build customer
experiences that create smiles.

INSIGHTS

LATEST NEWS

13/06/2024

Covisian and Vodafone are awarded the Platinum Customer Experience Award for
Best Customer Experience Strategy in TMT

29/04/2024

Smile.CX PRO will revolutionize the Customer Experience market

19/03/2024

Covisian’s Paola Cavallero confirmed as Keynote speaker at international Expo in
Las Vegas

15/02/2024

Covisian to Showcase Innovative Solutions at International Expo in Las Vegas
2024

18/12/2023

Covisian Group launches its new corporate purpose: Building an Easier World

13/12/2023

Covisian acquires 100% of Esosphera, an Italian pioneer in conversational AI
solutions

01/12/2023

Covisian hires a Microsoft executive as Global Commercial Director

28/11/2023

Covisian Credit Management acquires Credires and focuses on digital innovation

See all news
Ready to start delivering smiles


CONTACT US



Headquarter

Via dei Valtorta, 47 - 20127
Milano (MI) - Italia

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© Covisian 2024 | All rights reserved
C.F./P.IVA 07466520017 - R.E.A. MI 2112944 - Cap. Soc. € 837.323,04 i.v.

covisian.com Open in urlscan Pro 34.79.80.137 Public Scan

Form analysis 6 forms found in the DOM

Text Content

covisian.com Open in urlscan Pro
34.79.80.137 Public Scan

Form analysis
6 forms found in the DOM