support.activision.com
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23.218.209.110
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https://support.activision.com/
Submission: On June 30 via api from US — Scanned from DE
Submission: On June 30 via api from US — Scanned from DE
Form analysis 3 forms found in the DOM
<form id="svy-fb">
<div class="ws-stars">
<h2 id="q1">Please rate your satisfaction finding<br>help on our website.</h2>
<h2 id="ws-tnx" class="thanks">THANKS FOR YOUR FEEDBACK</h2>
<div class="star-holder" id="star-h">
<input type="hidden" name="visitorId" class="visitorId">
<div class="rating-container theme-krajee-svg rating-md rating-animate">
<div class="rating-stars" tabindex="0"><span class="empty-stars"><span class="star" title="One Star"><span class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Two Stars"><span
class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Three Stars"><span class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Four Stars"><span
class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Five Stars"><span class="krajee-icon krajee-icon-star"></span></span></span><span class="filled-stars" style="width: 0%;"><span class="star"
title="One Star"><span class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Two Stars"><span class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Three Stars"><span
class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Four Stars"><span class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Five Stars"><span
class="krajee-icon krajee-icon-star"></span></span></span></div>
</div><input id="input-star" name="score" class="rating rating-input" data-min="0" data-max="5" data-step="1" data-show-clear="false" data-show-caption="false" tabindex="-1">
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</div>
<div class="acc-holder" id="acc-cont">
<div class="panel-group" id="survey-acc" role="tablist" aria-multiselectable="true">
<section class="experience-fragment-container ">
<div class="aem-Grid aem-Grid--12 aem-Grid--default--12 ">
<div class="responsivegrid aem-GridColumn aem-GridColumn--default--12">
<div class="aem-Grid aem-Grid--12 aem-Grid--default--12 ">
<div class="web-survey-list aem-GridColumn aem-GridColumn--default--12">
<div class="panel panel-default" style="display: ;" id="level-1-panel" data-isl2="false">
<div class="panel-heading" role="tab" id="heading-level-1-panel">
<h4 class="panel-title">
<a class="collapsed" role="button" data-toggle="collapse" data-parent="#survey-acc" href="#collapse-level-1-panel" aria-expanded="false" aria-controls="collapse-level-1-panel" data-beid="answer1">
<span class="def-txt">Please choose one support offering that you think we could improve.</span><span class="selected-option-ws inactive"></span>
</a>
</h4>
</div>
<div id="collapse-level-1-panel" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-level-1-panel">
<div class="panel-body">
<ul>
<li>
<a href="#" class="image" data-title="My Cases" data-panel="my-cases-panel" data-tracking="My Cases">
My Cases
</a>
</li>
<li>
<a href="#" class="image" data-title="Navigation/Search" data-panel="nav-search-panel" data-tracking="Navigation/Search">
Navigation/Search
</a>
</li>
<li>
<a href="#" class="image" data-title="Online Services" data-panel="os-panel" data-tracking="Online Services">
Online Services
</a>
</li>
<li>
<a href="#" class="image" data-title="Submitting a support ticket" data-panel="ticket-panel" data-tracking="Submitting a support ticket">
Submitting a support ticket
</a>
</li>
<li>
<a href="#" class="image" data-title="Other (please explain)" data-panel="other-panel" data-tracking="Other (please explain)">
Other (please explain)
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
<div class="web-survey-list aem-GridColumn aem-GridColumn--default--12">
<div class="panel panel-default" style="display: none;" data-isl2="true" id="my-cases-panel">
<div class="panel-heading" role="tab" id="heading-my-cases-panel">
<h4 class="panel-title">
<a class="collapsed" role="button" data-toggle="collapse" data-parent="#survey-acc" href="#collapse-my-cases-panel" aria-expanded="false" aria-controls="collapse-my-cases-panel" data-beid="answer2">
<span class="def-txt">Which item does this relate to?</span><span class="selected-option-ws inactive"></span>
</a>
</h4>
</div>
<div id="collapse-my-cases-panel" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-my-cases-panel">
<div class="panel-body">
<ul>
<li>
<a href="#" class="image" data-title="I couldn’t add a comment or attach a file." data-panel="game-panel" data-tracking="I couldn’t add a comment or attach a file">
I couldn’t add a comment or attach a file.
</a>
</li>
<li>
<a href="#" class="image" data-title="I couldn't close my case." data-panel="game-panel" data-tracking="I couldn't close my case">
I couldn't close my case.
</a>
</li>
<li>
<a href="#" class="image" data-title="I couldn't find the case I was looking for." data-panel="game-panel" data-tracking="I couldn't find the case I was looking for">
I couldn't find the case I was looking for.
</a>
</li>
<li>
<a href="#" class="image" data-title="My Cases is difficult to navigate." data-panel="game-panel" data-tracking="My Cases is difficult to navigate">
My Cases is difficult to navigate.
</a>
</li>
<li>
<a href="#" class="image" data-title="Other (please explain)" data-panel="other-panel" data-tracking="Other (please explain)">
Other (please explain)
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
<div class="web-survey-list aem-GridColumn aem-GridColumn--default--12">
<div class="panel panel-default" style="display: none;" data-isl2="true" id="nav-search-panel">
<div class="panel-heading" role="tab" id="heading-nav-search-panel">
<h4 class="panel-title">
<a class="collapsed" role="button" data-toggle="collapse" data-parent="#survey-acc" href="#collapse-nav-search-panel" aria-expanded="false" aria-controls="collapse-nav-search-panel" data-beid="answer2">
<span class="def-txt">Which item does this relate to?</span><span class="selected-option-ws inactive"></span>
</a>
</h4>
</div>
<div id="collapse-nav-search-panel" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-nav-search-panel">
<div class="panel-body">
<ul>
<li>
<a href="#" class="image" data-title="It was difficult to find how to get help from a support agent." data-panel="game-panel" data-tracking="It was difficult to find how to get help from a support agent">
It was difficult to find how to get help from a support agent.
</a>
</li>
<li>
<a href="#" class="image" data-title="It was difficult to find an article related to my issue." data-panel="game-panel" data-tracking="It was difficult to find an article related to my issue">
It was difficult to find an article related to my issue.
</a>
</li>
<li>
<a href="#" class="image" data-title="I didn't get search results I was expecting." data-panel="game-panel" data-tracking="I didn't get search results I was expecting">
I didn't get search results I was expecting.
</a>
</li>
<li>
<a href="#" class="image" data-title="I couldn't find a solution to my issue." data-panel="other-panel" data-tracking="I couldn't find a solution to my issue">
I couldn't find a solution to my issue.
</a>
</li>
<li>
<a href="#" class="image" data-title="Other (please explain)" data-panel="other-panel" data-tracking="Other (please explain)">
Other (please explain)
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
<div class="web-survey-list aem-GridColumn aem-GridColumn--default--12">
<div class="panel panel-default" style="display: none;" data-isl2="true" id="os-panel">
<div class="panel-heading" role="tab" id="heading-os-panel">
<h4 class="panel-title">
<a class="collapsed" role="button" data-toggle="collapse" data-parent="#survey-acc" href="#collapse-os-panel" aria-expanded="false" aria-controls="collapse-os-panel" data-beid="answer2">
<span class="def-txt">Which item does this relate to?</span><span class="selected-option-ws inactive"></span>
</a>
</h4>
</div>
<div id="collapse-os-panel" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-os-panel">
<div class="panel-body">
<ul>
<li>
<a href="#" class="image" data-title="The portal didn't have a feature I was looking for." data-panel="other-panel" data-tracking="The portal didn't have a feature I was looking for">
The portal didn't have a feature I was looking for.
</a>
</li>
<li>
<a href="#" class="image" data-title="The portal didn't display an outage I was experiencing." data-panel="game-panel" data-tracking="The portal didn't display an outage I was experiencing">
The portal didn't display an outage I was experiencing.
</a>
</li>
<li>
<a href="#" class="image" data-title="Other (please explain)" data-panel="other-panel" data-tracking="Other (please explain)">
Other (please explain)
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
<div class="web-survey-list aem-GridColumn aem-GridColumn--default--12">
<div class="panel panel-default" style="display: none;" data-isl2="true" id="ticket-panel">
<div class="panel-heading" role="tab" id="heading-ticket-panel">
<h4 class="panel-title">
<a class="collapsed" role="button" data-toggle="collapse" data-parent="#survey-acc" href="#collapse-ticket-panel" aria-expanded="false" aria-controls="collapse-ticket-panel" data-beid="answer2">
<span class="def-txt">Which item does this relate to?</span><span class="selected-option-ws inactive"></span>
</a>
</h4>
</div>
<div id="collapse-ticket-panel" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-ticket-panel">
<div class="panel-body">
<ul>
<li>
<a href="#" class="image" data-title="The option to submit a support ticket was hard to find." data-panel="game-panel" data-tracking="The option to submit a support ticket was hard to find">
The option to submit a support ticket was hard to find.
</a>
</li>
<li>
<a href="#" class="image" data-title="The option to submit a support ticket wasn't available for my issue." data-panel="game-panel" data-tracking="The option to submit a support ticket wasn't available for my issue">
The option to submit a support ticket wasn't available for my issue.
</a>
</li>
<li>
<a href="#" class="image" data-title="Submitting a support ticket had too many steps." data-panel="game-panel" data-tracking="Submitting a support ticket had too many steps">
Submitting a support ticket had too many steps.
</a>
</li>
<li>
<a href="#" class="image" data-title="I couldn't submit a ticket due to a technical error." data-panel="game-panel" data-tracking="I couldn't submit a ticket due to a technical error">
I couldn't submit a ticket due to a technical error.
</a>
</li>
<li>
<a href="#" class="image" data-title="Other (please explain)" data-panel="other-panel" data-tracking="Other (please explain)">
Other (please explain)
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
<div class="web-survey-list aem-GridColumn aem-GridColumn--default--12">
<div class="panel panel-default" style="display: none;" data-isl2="true" id="other-panel">
<div class="panel-heading" role="tab" id="heading-other-panel">
<h4 class="panel-title">
<a class="collapsed" role="button" data-toggle="collapse" data-parent="#survey-acc" href="#collapse-other-panel" aria-expanded="false" aria-controls="collapse-other-panel" data-beid="answerOther">
<span class="def-txt">Other</span><span class="selected-option-ws inactive"></span>
</a>
</h4>
</div>
<div id="collapse-other-panel" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-other-panel">
<div class="panel-body has-other">
<div class="withText">
<textarea rows="5" cols="40" maxlength="255" placeholder="Please don't include personal information."></textarea>
<a href="https://www.activision.com/legal/privacy-policy" target="_blank">Privacy Policy</a>
<div>
<span class="char-lim">255 character limit</span>
<span class="chars">
<span id="char-cnt"></span>
<span> / 255</span>
</span>
</div>
</div>
<input type="button" value="CONTINUE" id="nxt-btn" disabled="" data-panel="game-panel">
</div>
</div>
</div>
</div>
<div class="web-survey-list aem-GridColumn aem-GridColumn--default--12">
<div class="panel panel-default" style="display: ;" id="game-panel" data-isl2="false">
<div class="panel-heading" role="tab" id="heading-game-panel">
<h4 class="panel-title">
<a class="collapsed" role="button" data-toggle="collapse" data-parent="#survey-acc" href="#collapse-game-panel" aria-expanded="false" aria-controls="collapse-game-panel" data-beid="title">
<span class="def-txt">Which game brought you to our website?</span><span class="selected-option-ws inactive"></span>
</a>
</h4>
</div>
<div id="collapse-game-panel" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-game-panel">
<div class="panel-body">
<ul>
<li>
<a href="#" class="image" data-title="Call of Duty: Modern Warfare III" data-tracking="Call of Duty: Modern Warfare III">
Call of Duty: Modern Warfare III
</a>
</li>
<li>
<a href="#" class="image" data-title="Call of Duty: Warzone" data-tracking="Call of Duty: Warzone 2.0">
Call of Duty: Warzone
</a>
</li>
<li>
<a href="#" class="image" data-title="Call of Duty: Warzone Mobile" data-tracking="Call of Duty: Warzone Mobile">
Call of Duty: Warzone Mobile
</a>
</li>
<li>
<a href="#" class="image" data-title="Call of Duty: Modern Warfare II" data-tracking="Call of Duty: Modern Warfare II">
Call of Duty: Modern Warfare II
</a>
</li>
<li>
<a href="#" class="image" data-title="Call of Duty: Vanguard" data-tracking="Call of Duty: Vanguard">
Call of Duty: Vanguard
</a>
</li>
<li>
<a href="#" class="image" data-title="Call of Duty: Black Ops Cold War" data-tracking="Call of Duty: Black Ops Cold War">
Call of Duty: Black Ops Cold War
</a>
</li>
<li>
<a href="#" class="image" data-title="Call of Duty: Modern Warfare" data-tracking="Call of Duty: Modern Warfare">
Call of Duty: Modern Warfare
</a>
</li>
<li>
<a href="#" class="image" data-title="Call of Duty: Mobile" data-tracking="Call of Duty: Mobile">
Call of Duty: Mobile
</a>
</li>
<li>
<a href="#" class="image" data-title="Tony Hawk’s Pro Skater 1 + 2" data-tracking="Tony Hawk’s Pro Skater 1 + 2">
Tony Hawk’s Pro Skater 1 + 2
</a>
</li>
<li>
<a href="#" class="image" data-title="Other" data-tracking="Other">
Other
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
<input type="submit" value="SEND FEEDBACK" disabled="" id="ws-btn">
</div>
</form><form id="vip-sms">
<div class="form-group">
<input type="tel" class="form-control req" placeholder="+1 (000) 000 0000" id="mobile-num" name="mobile" data-mask="+1 (000) 000-0000" autocomplete="off" maxlength="17">
<span class="ast"></span>
</div>
<div class="form-group explain-issue">
<textarea class="form-control" placeholder="Let us know what's going on." name="w2ctextinput" maxlength="3800"></textarea>
</div>
<p class="sml top"><span class="red-ast">*</span> Required Field</p>
<p class="sml agree">All texts are automated, subject to Activision’s <a href="/legal/smsterms">SMS terms</a>, and consent is optional, not a condition of purchase or use of Activision support or service. Message and Data Rates may apply. By
clicking SUBMIT, you agree to the <a href="/legal/smsterms">SMS terms</a> and agree that Activision may send you text messages at the above number about your customer service request. By checking the box, you also agree that Activision may send
you promotional texts at the above number. </p>
<div class="chk-container">
<div class="check-mktg">
<input type="checkbox" id="mktg-opt-in" name="promotions" value="false">
<label for="mktg-opt-in"></label>
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<p class="check-lbl">Get promotional texts at the above phone number</p>
</div>
<input type="hidden" class="ssoToken" name="ssoToken">
<input type="hidden" class="w2clanguage" name="w2clanguage" value="en_US">
<div class="form-group btn-cont">
<input type="submit" class="btn btn-primary" value="Submit" id="sms-btn" disabled="">
</div>
</form><form id="vip-email">
<div class="dropdown">
<button class="btn btn-default dropdown-toggle games" type="button" data-toggle="dropdown" id="vip-games-dd" aria-haspopup="true" aria-expanded="false">
<div id="opbid" name="g">Game</div>
<span class="caret"></span>
</button>
<ul aria-labelledby="vip-games-dd" class="dropdown-menu" id="vip-tab-games">
<li>
<a href="#" data-be="Call of Duty: Modern Warfare III (2023)" data-ib="Call of Duty">Call of Duty: Modern Warfare III</a>
</li>
<li>
<a href="#" data-be="Call of Duty: Warzone Mobile" data-ib="Call of Duty">Call of Duty: Warzone Mobile</a>
</li>
<li>
<a href="#" data-be="Call of Duty: Warzone 2.0" data-ib="Call of Duty">Call of Duty: Warzone</a>
</li>
<li>
<a href="#" data-be="Call of Duty: Modern Warfare II (2022)" data-ib="Call of Duty">Call of Duty: Modern Warfare II</a>
</li>
<li>
<a href="#" data-be="Call of Duty: Vanguard" data-ib="Call of Duty">Call of Duty: Vanguard</a>
</li>
<li>
<a href="#" data-be="Call of Duty: Black Ops Cold War" data-ib="Call of Duty">Call of Duty: Black Ops Cold War</a>
</li>
<li>
<a href="#" data-be="Call of Duty: Modern Warfare 2 Remastered" data-ib="Call of Duty">Call of Duty: Modern Warfare 2 Remastered</a>
</li>
<li>
<a href="#" data-be="Call of Duty: Modern Warfare (2019)" data-ib="Call of Duty">Call of Duty: Modern Warfare</a>
</li>
<li>
<a href="#" data-be="Call of Duty: Black Ops 4" data-ib="Call of Duty">Call of Duty: Black Ops 4</a>
</li>
<li>
<a href="#" data-be="Call of Duty: WWII" data-ib="Other">Call of Duty: WWII</a>
</li>
<li>
<a href="#" data-be="Older Other Title">Other Products</a>
</li>
</ul>
</div>
<div class="form-group explain-issue">
<textarea class="form-control web-txt req" placeholder="What do you need help with?" name="w2ctextinput" maxlength="3800"></textarea>
</div>
<p class="sml"><span class="red-ast">*</span> All fields are required.</p>
<input type="hidden" id="vipParams" name="urlParams" class="req">
<input type="hidden" class="ssoToken" name="ssoToken">
<input type="hidden" class="issuebrand" id="issuebrand" name="issuebrand">
<input type="hidden" class="issueProduct" id="issueProduct" name="issueProduct">
<input type="hidden" class="w2clanguage" name="w2clanguage" value="en_US">
<div class="form-group btn-cont">
<span id="btnLangs" data-lang="en"></span>
<input type="submit" class="btn btn-primary" value="Submit" id="vip-web-btn" disabled="">
</div>
<div class="more-info">
<p>A response will be sent to the email in your account.<br><a href="#" id="email-change">Change my email address</a>
</p>
</div>
</form>Text Content
United States Choose your region * Deutsch -------------------------------------------------------------------------------- * English -------------------------------------------------------------------------------- * English -------------------------------------------------------------------------------- * English -------------------------------------------------------------------------------- * English -------------------------------------------------------------------------------- * Español -------------------------------------------------------------------------------- * Français -------------------------------------------------------------------------------- * Français -------------------------------------------------------------------------------- * Français -------------------------------------------------------------------------------- * Italiano -------------------------------------------------------------------------------- * Português -------------------------------------------------------------------------------- * 日本語 -------------------------------------------------------------------------------- * 简体中文 -------------------------------------------------------------------------------- * 繁體中文 -------------------------------------------------------------------------------- * 한국어 -------------------------------------------------------------------------------- Close menu Log In My Account Sign Up Log Out Toggle navigation * GAMES * ONLINE SERVICES * SUPPORT OPTIONS * MY CASES RATE OUR SITE -------------------------------------------------------------------------------- RATE OUR SITE PLEASE RATE YOUR SATISFACTION FINDING HELP ON OUR WEBSITE. THANKS FOR YOUR FEEDBACK PLEASE CHOOSE ONE SUPPORT OFFERING THAT YOU THINK WE COULD IMPROVE. * My Cases * Navigation/Search * Online Services * Submitting a support ticket * Other (please explain) WHICH ITEM DOES THIS RELATE TO? * I couldn’t add a comment or attach a file. * I couldn't close my case. * I couldn't find the case I was looking for. * My Cases is difficult to navigate. * Other (please explain) WHICH ITEM DOES THIS RELATE TO? * It was difficult to find how to get help from a support agent. * It was difficult to find an article related to my issue. * I didn't get search results I was expecting. * I couldn't find a solution to my issue. * Other (please explain) WHICH ITEM DOES THIS RELATE TO? * The portal didn't have a feature I was looking for. * The portal didn't display an outage I was experiencing. * Other (please explain) WHICH ITEM DOES THIS RELATE TO? * The option to submit a support ticket was hard to find. * The option to submit a support ticket wasn't available for my issue. * Submitting a support ticket had too many steps. * I couldn't submit a ticket due to a technical error. * Other (please explain) OTHER Privacy Policy 255 character limit / 255 WHICH GAME BROUGHT YOU TO OUR WEBSITE? * Call of Duty: Modern Warfare III * Call of Duty: Warzone * Call of Duty: Warzone Mobile * Call of Duty: Modern Warfare II * Call of Duty: Vanguard * Call of Duty: Black Ops Cold War * Call of Duty: Modern Warfare * Call of Duty: Mobile * Tony Hawk’s Pro Skater 1 + 2 * Other AWESOME! YOU HAVE PRIORITY ACCESS SUBMIT A TICKET WITHIN SUPPORT OPTIONS, AND OUR SUPPORT EXPERTS WILL PRIORITIZE YOUR CASE. Text Us EMAIL US YOU HAVE AN OPEN CHAT SESSION IN THE QUEUE We’ve detected that you’re currently in a chat session. If you wish to continue, you’ll need to close your chat session before you can open a new case. Note: if you close your chat session, please wait at least five minutes for our systems to update and allow you to open a new case. Close YOU HAVE A CHAT SESSION IN PROGRESS We’ve detected that you’re currently in a chat session. If you wish to continue, you’ll need to close your current chat session and then go to My Cases and close your case before you can start a new chat session. Note: if you close your chat session, please wait at least five minutes for our systems to update and allow you to open a new case. MY CASES YOU HAVE AN OPEN CASE. You currently have an open case with us, and you may only have one support case open at a time. If you open a new case, your open case will be CLOSED and you will be placed at the end of the queue. We recommend waiting for your current case to be resolved CONTINUE MY CASES ARE YOU SURE YOU WANT TO CLOSE YOUR CASE? Starting a new session will CLOSE your open case and place you in the back of the queue. You can always wait for your current ticket to be resolved. START NEW SESSION MY CASES YOUR TICKET HAS BEEN CLOSED. Close Enter your phone number below and an agent will get back to you via text message shortly. * Required Field All texts are automated, subject to Activision’s SMS terms, and consent is optional, not a condition of purchase or use of Activision support or service. Message and Data Rates may apply. By clicking SUBMIT, you agree to the SMS terms and agree that Activision may send you text messages at the above number about your customer service request. By checking the box, you also agree that Activision may send you promotional texts at the above number. 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