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      FreshdeskDelight customers and agents with effortless service and support
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      FreshserviceModern and intuitive IT service management
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      Freshdesk OmniThe all-in-one solution, boosted with generative AI
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      FreshsalesDrive revenue and productivity with the easy-to-use AI-powered
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      FreshchatAI-powered bots and live chat across every messaging channel
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      FreshmarketerAI-powered multichannel marketing automation platform
   
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 * Freshmarketer


TRANSFORM YOUR MARKETING TO BOOST REVENUE GROWTH

Generate sales-ready leads, amplify multichannel engagement, and drive business
impact with AI-powered marketing automation.

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Trusted by 68,000+ Businesses Worldwide

 * Overview
 * Capabilities
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ATTRACT, NURTURE, & CONVERT WITH EASE

Accelerate your sales pipeline and improve your marketing ROI.


MAXIMIZE REACH WITH MULTICHANNEL ENGAGEMENT

Be it email, SMS, WhatsApp, or social media — engage with customers on the
channels they like. Create customized landing pages, web forms and intelligent
chatbots to capture leads and accelerate sales.

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UNLOCK POWERFUL INSIGHTS WITH FIRST-PARTY DATA

Get a unified view of customer interactions with your website, past campaigns,
and sales teams. Use AI-driven lead scoring and predictive segmentation to run
personalized campaigns that drive more opens, clicks, and conversions.

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IMPROVE EFFICIENCY WITH ADVANCED AUTOMATION

Craft campaigns effortlessly with your AI-assistant. Build always-on,
multichannel journeys in minutes to nurture leads, recover abandoned carts,
drive repeat purchases, and improve retention.

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CAPABILITIES

Everything you need to turn your business into a revenue magnet.

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FREDDY AI FOR MARKETING

Launch personalized campaigns 10x faster with AI-powered insights and content.




PREDICTIVE & BEHAVIORAL SEGMENTATION

Identify the right audience for each campaign with custom and predictive
segments.




MULTICHANNEL ENGAGEMENT

Reach customers on their favorite channels from a single platform.




CONVERSATIONAL MARKETING

Use AI-powered chatbots to capture leads and accelerate sales.




REAL-TIME CUSTOMER JOURNEYS

Create automated cross-channel journeys to drive business outcomes.




PERFORMANCE ANALYTICS & CRO

Analyze campaign and website performance to drive higher conversion rates.




GET STARTED WITH FRICTIONLESS MIGRATION AND OUT-OF-THE-BOX INTEGRATIONS

Migrate contacts, campaigns, and historical data from your current Marketing
Automation or CRM Platform with our dedicated onboarding team — Absolutely free
of cost!

Integrate with any of 1000+ Apps in the Freshworks Marketplace to get started in
minutes!

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WHY CUSTOMERS LOVE FRESHMARKETER

With Freshworks on the scene, the team had the right features to track CTRs,
plan a proper email marketing campaign, and segment their list too. Moreover,
now we have quantifiable data that we’ve never seen before.

Greg ArmstrongVP of Sales, Evans Manufacturing


We started using Freshmarketer for our email newsletter, and we saw the open
rates increase from 19% to 46% and the click rates increase from 1.6% to 5%.
This led to an increase in our website traffic and eventually attributed to a 5%
increase in revenue.

Mathew K. SamuelCEO, Global Marketing Head, NatXtra
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I needed a solution that was easy to implement and has a lot of automated flows.
We use Freshmarketer as our retention tool and it’s been extremely helpful to my
marketing team.

Nalini ParthibanCo-Founder and CEO
Watch video



Freshworks has significantly influenced all our marketing & sales endeavors
across multiple businesses. Customer support is paramount in CRM, and Freshworks
consistently sets an exemplary standard for addressing all our marketing
queries, whether related to the product or other requirements

Raviraj AroraAssistant Operations Manager, 
Greenpoint Global




GET SALES AND MARKETING ON THE SAME PAGE

Bring everything together in one complete CRM solution with a single source of
truth for each customer’s journey. Share context, customize communications, and
drive revenue together.

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SIGN UP FOR YOUR FREE TRIAL TODAY

21 days. No credit card required. No strings attached.

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Contact Freshworks+1 (855) 747 6767 or sales@freshworks.com
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