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Main Features Video Tutorials FAQ


SEATTLE KRAKEN APP

The Seattle Kraken app is revamped for season three! You now have access to live
game stats, a no-delay feed of our KJR radio broadcast, and mobile merchandise
ordering right from your seat in Climate Pledge Arena.

Fans can still purchase parking and access their tickets for both Kraken games
and concerts.




MAIN FEATURES


ONE CENTRAL LOCATION

The app is your one-stop shop for all things Kraken. If you are attending a
Kraken home game or another event at Climate Pledge Arena then download the app
now.

The app is where you:

 * Store and purchase tickets for concerts and Kraken games
 * Access your free transit pass on game days
 * Reserve and pre-purchase parking
 * Listen to KJR's radio broadcast of Kraken games
 * Place mobile merchandise orders to skip the line at The Lair


TRANSPORTATION

The app provides the easiest process to access your free transit pass for Kraken
home games. The Light Rail, Monorail, and bus are the quickest and most
environmentally friendly ways to get to Climate Pledge Arena.

The app also allows you to reserve and pre-purchase parking at a location and
price point that works for you.

For instructions on how to access your free transit pass, please click HERE.


KRAKEN NEWS & MORE

Tune into the app on game day for a full breakdown of action on the ice, from
morning skate through the post-game press conference. Get exclusive analysis and
game previews, play-by-play coverage and much more. The app now has live game
stats to take you beyond the score. Whether you're at home or in Climate Pledge
Arena, you can follow along! You won't want to watch a game without it.

Looking for Kraken gear? Place your order through the app so you can skip the
line at The Lair!


VIDEO TUTORIALS


NAVIGATING THE APP: PARKING

Find out how to use the app to reserve, purchase, and access parking for events
at Climate Pledge Arena.


NAVIGATING THE APP: TICKETMASTER

See how to login to your Ticketmaster account and access your tickets to events
at Climate Pledge Arena.


NAVIGATING THE APP: TRANSIT

See how to access your free transit pass to Kraken home games.


FAQ

remove add What is the Seattle Kraken app, and why should I use it?

It is the official mobile app of the Seattle Kraken. A true "fans first" app, it
provides several features that will make Seattle Kraken games and events at
Climate Pledge Arena an incredible experience.

Features include:

 * GAME TICKETS: All game/event tickets are accessed using the app. There is
   full integration with Ticketmaster, allowing fans to buy, sell, and transfer
   tickets at the tap of a button. Tickets can also be added to device wallets,
   attached to lock screens, and brought up quickly for rapid entry to the
   arena.
 * LIVE GAME STATS: Follow Kraken games with our live stats that take you beyond
   the score.
 * TRANSIT PLANNING AND PASSES: The app is your digital transit pass, providing
   each Seattle Kraken ticket holder with a free ride to the game on buses,
   light rail, and ferries.
 * EVENT PARKING: Discover and reserve parking both close to the arena and the
   Westlake Monorail station for an easy return trip home.
 * EXCLUSIVE CONTENT: Get the latest news on both the Seattle Kraken and Climate
   Pledge Arena - keeping you closest to the action.
 * MOBILE MERCHANDISE ORDERING: Order ahead and skip the line at The Lair!

remove add How do I get started with the app?

The app can be downloaded on either iOS or Android devices for free.

remove add How can I manage my tickets using the app?

The mobile app integrates with Ticketmaster so fans can manage their season
tickets and single event tickets, with all the confidence they would expect if
they were using Ticketmaster directly. Fans can also use the app to enter events
at Climate Pledge Arena by scanning their digital ticket.

Ticketmaster integration includes a dashboard that can be used to manage season
or single event tickets. Fans can also re-list their tickets on the Ticketmaster
resale market from within the app, which will allow Seattle Kraken fans on the
season ticket waitlist the first opportunity to purchase. Fans who choose to
re-list their tickets can feel safe in knowing Kraken fans will be in the stands
instead of rival fans.

Before entry to the arena, fans can optionally save their tickets to their Apple
Wallet or Google Pay.

Finally, fans can use the Seattle Kraken app to do every function for any event
at Climate Pledge Arena - not just Seattle Kraken events.

remove add What type of content will be available in the app?

Designed to provide unique updates for fans, the content in the app will help
fans gather insights into players, the game, and upcoming artists. More
specifically, fans can expect:

 * Exclusive game analysis - pre-game analysis, line-ups, in-game highlights,
   updates on player statuses, and post-game summaries
 * Live game stats - look beyond the score
 * No-delay radio feed - tune in to KJR's radio broadcast of the game while in
   your seat at Climate Pledge Arena
 * Team information - get to know the players for the Seattle Kraken and stay
   up-to-date on all news and statistics
 * Event announcements - be the first to know about new concerts and other
   events coming to Climate Pledge Arena

remove add Will the Seattle Kraken app store my credit card info?

No, the app will never directly store credit card information.

remove add How can I ensure security?

All transmission of sensitive information such as login credentials is always
done over a secure connection using established industry security best practices
and workflows.

remove add How will the app improve the parking experience?

For all events at Climate Pledge Arena, fans can book parking ahead of time. The
app will:

 * Display all parking lots available to event goers on a map with availability
   and pricing information.
 * Allow fans to reserve before arrival to the arena in their chosen parking
   location.
 * Allow fans to transfer or cancel their parking reservations if they will not
   be attending the event.
 * Generate a parking pass that can be easily scanned at any of the
   aforementioned lots.

remove add How can ticket holders access their free transit pass?

Seattle Kraken game tickets come with a free public transit pass to and from the
arena on King County Metro buses or Water Taxis, Sound Transit buses or light
rail trains, the Seattle Streetcar, or the Seattle Monorail.

All fans with tickets to a Seattle Kraken game will be able to generate their
free public transit pass using the app. The pass generated will be shown to
drivers or scanned in if used for the Monorail.

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