community.docusign.com
Open in
urlscan Pro
2600:9000:223f:7000:13:66a6:ae40:93a1
Public Scan
URL:
https://community.docusign.com/signing-7
Submission Tags: falconsandbox
Submission: On May 20 via api from US — Scanned from DE
Submission Tags: falconsandbox
Submission: On May 20 via api from US — Scanned from DE
Form analysis
2 forms found in the DOMGET /search
<form method="get" action="/search">
<div class="searchbox searchbox--large qa-search-area">
<div class="searchbox__input qa-menu-search-input">
<div class="algolia-search--forum algolia-search" data-preact="algolia/components/Search"
data-props="{"isUserGuest":true,"isFederatedSalesforceSearch":false,"isFederatedSkilljarSearch":true,"isFederatedFreshdeskSearch":false,"isAlgoliaAnswersActive":false,"category":7,"isParentCategory":false,"groupId":null,"phrases":{"Forum":{"live.search.placeholder":"Search the Docusign Community","live.search.search.text":"Search:","show.results":"Show results","advanced.search.filters":"Filters","live.search.no.result.found.text":"No results found for:","live.search.trending.text":"Trending","live.search.ask.question":"Ask question to the community","live.search.view.all":"View all","topic.form.type.discussion.label":"Conversation","content_type.label.article":"Article","content_type.label.question":"Question","answered.mark.title":"Solved","ask.question.title":"Ask question","ask.question.title.description":"Start your question with 'What', 'How' etc and phrase it like a question.","ask.question.optional.description":"Add description (optional)","cancel":"Cancel","create":"Create Topic","title":"Title","Choose your subject":"Choose your subject","post.textarea.label":"Description","topic.editor.subforum.title":"Category","topic.first.reply.placeholder.textarea":"Add as many details as possible, by providing details you\u2019ll make it easier for others to reply","wysiwyg.h1.btn.title":"Large heading","wysiwyg.h3.btn.title":"Small heading","wysiwyg.embed.btn.title":"Embed media","wysiwyg.video_embed.btn.title":"Video embed","Save":"Save","Cancel":"Cancel","wysiwyg.submenu.title":"More options","wysiwyg.features.links.text_input":"Text","wysiwyg.features.links.link_input":"URL","wysiwyg.features.links.link_input.placeholder":"Paste a link","wysiwyg.modals.embed.title":"Embed media","wysiwyg.modals.embed.placeholder":"Paste a link to embed media. Supported platforms: YouTube, Soundcloud, Deezer, Vimeo, Dailymotion.","wysiwyg.modals.embed.submit":"Insert","wysiwyg.features.links.link_button":"Save","Upload image":"Upload image","o_embed.error.error_no_url":"Missing embed URL","o_embed.error.error_not_valid_url":"URL provided is not valid","o_embed.error.error_service_not_supported":"The provided domain is not supported","o_embed.error.error_not_retrieved":"Embed data could not be retrieved","vraag":"Question","advanced.search.show.more.topics":"Show {number} results","forumList.meta.counter.post.user.new":"{n} new","beantwoord":"Solved","Sticky":"Sticky","topicList.meta.voted":"Voted","topicList.meta.vote":"Vote","Show more":"Show More","live.searchv2.no.result.title":"No search results","live.searchv2.no.result.text":"We couldn't find anything related to your query. Try typing a different one.","live.searchv2.footer.press":"Press","live.searchv2.footer.enter":"Enter","live.searchv2.footer.text":"to see the AI summary and all results for your query","live.searchv2.recents":"Recents"},"Control":{"editor.controls.quote":"Quote","editor.controls.spoiler":"Spoiler","editor.controls.code":"Code","editor.controls.url":"Url"},"Common":{"advanced.search.filter.clear.all":"Clear all","bb.spoiler.show-content":"Show content","bb.spoiler.hide-content":"Hide content","wrote":"wrote","js.attachments.place_in_text":"Place in text","js.attachments.show_as_attachment":"Show as attachment","js.attachments.delete":"Delete","js.uploader.error_file_type":"Sorry, we couldn't upload your file because we don't support that file type. Supported file types: {allowed_files_type}","js.uploader.error_file_size":"Sorry, we couldn\u2019t upload your file because it's too big. Maximum file size: {allowed_files_size}","content_type.label.idea":"Idea","js.uploader.error_on_upload":"Something went wrong, please check your link and try again."}}}">
<div class="search-and-filter-wrapper" data-bounded-context="Search"><span>
<div class="algolia-search-container" role="combobox" aria-haspopup="listbox" aria-labelledby="downshift-1-label">
<div class="algolia-search-container--empty-input">
<div class="search-box"><input aria-label="Search" type="search" placeholder="Search the Docusign Community" autocomplete="off" autocorrect="off" autocapitalize="off" data-track-type="click keydown" data-element-name="Search input"
data-event-filter="enterKeydownFilter" class="search-box__input" aria-autocomplete="list" aria-labelledby="downshift-1-label" id="downshift-1-input"><button type="submit" aria-label="Enter" class="search-box__submit"><svg
aria-hidden="true" width="16" height="16" class="" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg">
<path
d="M15.5 14H14.71L14.43 13.73C15.41 12.59 16 11.11 16 9.5C16 5.91 13.09 3 9.5 3C5.91 3 3 5.91 3 9.5C3 13.09 5.91 16 9.5 16C11.11 16 12.59 15.41 13.73 14.43L14 14.71V15.5L19 20.49L20.49 19L15.5 14ZM9.5 14C7.01 14 5 11.99 5 9.5C5 7.01 7.01 5 9.5 5C11.99 5 14 7.01 14 9.5C14 11.99 11.99 14 9.5 14Z"
fill="currentColor"></path>
</svg></button><button type="reset" aria-label="Clear search" class="search-box__reset" style="opacity: 0;"><svg aria-hidden="true" width="16" height="16" viewBox="0 0 16 16" fill="none" class="">
<path
d="M8.00065 1.33334C4.31398 1.33334 1.33398 4.31334 1.33398 8.00001C1.33398 11.6867 4.31398 14.6667 8.00065 14.6667C11.6873 14.6667 14.6673 11.6867 14.6673 8.00001C14.6673 4.31334 11.6873 1.33334 8.00065 1.33334ZM11.334 10.3933L10.394 11.3333L8.00065 8.94001L5.60732 11.3333L4.66732 10.3933L7.06065 8.00001L4.66732 5.60668L5.60732 4.66668L8.00065 7.06001L10.394 4.66668L11.334 5.60668L8.94065 8.00001L11.334 10.3933Z"
fill="currentColor"></path>
</svg></button></div>
</div>
</div>
</span></div>
</div>
</div>
</div><!--searchTerm-->
<input name="elqCookieWrite" data-ds="1" type="hidden" value="0"><input name="elqCustomerGUID" data-ds="1" type="hidden" value="b5433349-c71f-4f9a-8e95-7b4106753bae">
</form>
Name: forgotPassword — POST /member/forgotPassword
<form name="forgotPassword" method="post" action="/member/forgotPassword" class="form js-ajax-form--forgot" id="form--forgot__1769197769" data-mn="ItemView" data-mn-app="frontend">
<div class="js-notification" data-mn="CompositeView" data-mn-app="frontend">
<div class="box box__pad is-hidden">
<ul></ul>
</div>
</div>
<div class="form__row">
<div class="first">
<label class="label required" for="forgotPassword_username"> Enter your e-mail address </label>
</div>
<div class="second">
<input type="text" id="forgotPassword_username" name="forgotPassword[username]" required="required">
</div>
</div>
<div class="form-row first">
<button type="submit" id="forgotPassword_submit" name="forgotPassword[submit]" class="btn btn--cta qa-submit-button"> Send Message <div class="loader"></div></button>
<a href="#" class="group__item end js-open-modal qa-forgot-password-overview-link" data-modal="login" data-mn="ItemView" data-mn-app="frontend">Back to overview</a>
</div>
<input type="hidden" id="forgotPassword__token" name="forgotPassword[_token]" value="5ey7CjaVUO36XRvLTrt2CMuY59f7-3-ylfqiEoigP5I">
<input name="elqCookieWrite" data-ds="1" type="hidden" value="0"><input name="elqCustomerGUID" data-ds="1" type="hidden" value="b5433349-c71f-4f9a-8e95-7b4106753bae">
</form>
Text Content
Back to Docusign.com * Discussion * * * Community * Recently Active Topics * Unanswered Questions * What's New * Community Announcements7 * Community Lounge17 * eSignature * Signing740 * Sending1589 * Templates312 * Branding31 * Configuration651 * CLM * Getting Started19 * Configuration69 * Troubleshooting38 * Developer * APIs and SDKs141 * Other Docusign Products * Identify26 * Notary13 * Payments23 * Mobile29 * Admin Tools111 * Web Forms34 * Rooms27 * Integrations * Salesforce125 * Google5 * Microsoft71 * Workday7 * Other59 * Community FAQ Center * Using the Community7 * FAQs2 * Get Started * Groups * Events * FAQs * Learn * Ask the Community Login * Home * Community * eSignature * Signing SIGNING Find answers to your eSignature signing questions. * 740 Topics * 1,987 Replies Subscribe When you subscribe we will email you when there is a new topic in this category 740 TOPICS Recently Active Most Replies Most views Newest First C cchinNewcomer asked in Signing NEW UPDATE: "X OF Y SIGNATURES COMPLETE" REMOVED It looks like with a recent up date this week, a feature was removed/moved from the Action Required to do list. There used to be a bit of text near the progress bar that showed how many signatures were completed and how many more had to go. My company uses “no signing order” because it expedites the visibility of documentation as well as makes it easier on the router so they don’t have to specify who goes in which order. I am the last signer. When I have many documents in my queue, I usually prioritize those that are ready for me to view; aka 4/5 or 2/3 signatures complete. The progress bar is not a useful way for me to view my queue. Is there a way to turn on this moved/removed feature? 03 46 minutes ago I Iorgo2Newcomer asked in Signing CAN NOT SIGN I am trying to do what I always do the last years... Received on my email a word doc which I want to open directly through DocuSign...sign it and share it through WhatsApp...HAVE DONE THAT HUNDREDS of time literally.Only that last time it says no more envelopes left or something like that.I just want to sign nothing else and as far as I know signing is free...would appreciate any help from anyone. 015 C 52 minutes ago L LarryAZNewcomer asked in Signing PHISHING EMAILS FROM DOCUSIGN.NET DOMAIN I'm suddenly getting 3-5 phishing emails a week from the docusign.net domain and none of the standard reporting email addresses like abuse@ or admin@ work. They reject my email, and I can’t find any reporting information on their FAQ page. I guess I'm left with the choice of blocking the domain? Why do they make is difficult to contact support or report phishing? Keeping customers at arms length is bad practice. Edit: Spam@docusign.com. What a waste of my time finding that. Edit 2: Spam@… blocked my email as spam. This is BS. Going to block the domain on the server. 04 N 52 minutes ago J JHipesNewcomer asked in Signing AGREE AND FINISH DOESN'T WORK I have completed all the signatures on a document that I was sent. The message says, “Done! Select Finish to send the completed document. When I select the blue Finish button, a pop up comes up with this message: Your document isn’t complete yet. By selecting AGREE AND FINISH, you agree to use Electronic Records and Signatures. Your document will be completed afterwards. I select the blue AGREE AND FINISH blue button in the pop-up, but nothing happens. I continues to come back to the pop-up, and the document is never sent. The company has tried many times to review and cannot find anything wrong. I switched browsers to Google Chrome and cleared the history, cache, and cookies. Still same problem. I tried logging in to Docusign.com, clicked on the “Access Documents” link, and used the security code that was emailed to me. I went through the signing process again and still ended with the same Agree and Finish pop-up that never submits the document. Please help! 02 A 1 hour ago J Joey HydonNewcomer asked in Signing DOES ANYONE KNOW HOW TO ADD MORE THAN 1 DELEGATE FOR SIGNATURE? Hi All, Does anyone know how to add more than 1 delegate for signature? 02 A 1 hour ago J JRNWASHDCNewcomer asked in Signing NO SUPPORT, CIRCULAR USLESS INFORMATION FROM SUPPORT CHAT ROBOT I’m getting this error trying to log in, because I need to access a document that I signed. The link from the original document still lives, but it only takes me to the first page of the document, then I have to ‘sign up’ with Docusign to see the rest of the document. So, I register, or sign up. Then, trying to login, this persistent error presents: “Sorry, there was a problem loading your account features. Please contact Docusign Support for assistance.” Two chatbots provided zero meaningful or quality assistance, and a form that I filled out to Docusign support remains unanswered. If anyone knows what I should do next, I am all ears. 00 J 1 hour ago A andreabNewcomer asked in Signing AUTHENTICATION QUESTIONS - A COMPLAINT Is there a way to let the powers that be that they might need to dial it back a bit on the level of questions that are being asked? I get complaints nearly every week about the questions. There are many clients who fail because the questions are so obscure. Today I was told by a client that every time she goes to complete a form from us, it asks her questions about her husband’s ex-wife. It makes her incredibly uncomfortable, and seems to be a bit inappropriate. There is no resolution to this, but maybe just pass along the message. Thanks! 04 C 2 hours ago R rita WObserver asked in Signing 签署方如何更换电子签名 修改电子签名只能是由发出方添加收件人才可以吗?签署方是否可自行改正 01 6 hours ago L Lemon PeelerNewcomer asked in Signing NEW USER SIGN AND PRINT QUESTIONS As a very new user we have a few questions. Our accountant requires a DocuSign signature prior to submitting annual income tax returns. We have setup a DocuSign account but have the following questions: Two of our adopted signatures were originally uploaded files of our actual signatures. However, one of the signatures displays extremely small (it is a little longer) on the signed document. Is there a way to enlarge the signature in DocuSign so it is more legible on the signed document? How do we download the documents from our account? We can see the signed documents, but when trying to download we get a webpage indicating a lack of authentication. When creating our account for the community, it does not ask us to setup a password. Is that normal? Thank you so much for any assistance. 05 L 1 day ago Y yu zhangNewcomer asked in Signing MR Two months ago, I signed a lease agreement through this software and I am a tenant. But I didn't download a copy of the contract at the time, and now I want to open the previous file, but it shows that the link has expired. I was not a registered user when signing the document. How can I obtain a copy of this contract document. Because there is a dispute with the landlord, it is not convenient to request it from the landlord. 01 2 days ago M Michelle MasonNewcomer asked in Signing AMENDMENTS POST SIGNING Is it possible to make a manuscript amendment once a document has been signed by all parties or will it need to be resent? 02 W 2 days ago D Diego OleaNewcomer asked in Signing SIGNATORIES DO NOT RECEIVE A COPY OF SIGNED DOCUMENTS WHEN THE DOCUMENTS ARE COMPLETED, THEY JUST RECEIVE A NOTIFICATION THAT THE DOCUMENT WAS EXECUTED, HOW TO SEND THEM COPIES OF THE DOCUMENTS THEY SIGNED-OFF, NOT ALL OF THEM? Signatories do not receive a copy of signed documents when the documents are completed, they just receive a notification that the document was executed, how to send them copies of the documents they signed-off, not all of them? 06 C 2 days ago E Elijah StevensNewcomer asked in Signing FORCED INITIALS Signing a document for insurance, there is a section where it asks for ONE AND ONLY ONE initial to be signed, however, the document says it is not finished until I sign all other options as well. What is the issue? 02 C 2 days ago C CaCruzNewcomer asked in Signing SIGNED DOCUMENTS How can I get copies of the documents I’ve signed? 02 C 2 days ago A amarquetonNewcomer asked in Signing DATE Hello, Could you please inform me on how to change the date from US (MM/DD/YYYY) to European format (DD/MM/YYYY) on my “to be signed” documents? Thanking you in advance. Kind Regards, 05 L 2 days ago M MikesdocsNewcomer asked in Signing VERIFYING A DISPUTED SIGNATURE I received a real estate document with a digital signature and the property owner says that he did not sign it. How can I verify if someone else signed it using his name? 03 N 2 days ago Todd RitrieviNewcomer asked in Signing OTHER SIGNATURE PROVIDERS Being new to DocuSign, my company is getting electronic signatures from other vendors, the following question came up and I thought I would ask the community. Let me know what you think. My initial answer to them is yes, we should be ok. Thanks should we expect all electronic signature providers (e.g. Adobe) to have something similar to a Certificate of Completion? It’s my understanding we can accept electronic signatures that we did not originate as long as we have that Certificate. 04 N 2 days ago D DeryaDalkilicBulutNewcomer asked in Signing FINISHING REMINDERS FOR RECALLED ENVELOPE Hi Dear Colleagues, I recalled an envelope; however, reminders are sent regularly to the signers by the systems. How can I prevent reminders for signers? I don’t need this document anymore but the signers receive the reminder. (Or I could not achieve recall properly :( ) Thanks. 04 N 2 days ago T txredgalNewcomer asked in Signing FINASTRA DEPOSIT PRO, DOCUSIGN AND TOPAZ SIGNATURE PAD We are trying to implement the ability for customers to sign documents generated in Finastra Deposit Pro using a Topaz signature pad. We have followed instructions from Finastra, DocuSign and Topaz, however when generating the documents in Deposit Pro and choosing to send esign export the documents are being sent to the customer’s email and not the signature pad. Any help would be appreciated. 05 N 2 days ago K KenNewcomer asked in Signing RED BOX AROUND FIELDS A client sent a document for me to fill out and sign. There are 4 columns with 4 fields across (left to right) each column. There is a red line around the 4 boxes in the top fields. The fields below this do not have the red lines around them. It I fill out these fields, sign the form and try to send it takes me to the fields hilighted in red as an error. I cannot get the red lines to go away. BTW the red lines around these boxes are present when I first open the link and have not started to fill it out. No other fields have the red lines. 07 C 3 days ago RobloxActive Voice asked in Signing UNAVAILABLE FOR LEGAL REASONS? I can't open my document Error message: 451 Unavailable For Legal Reasons: The requested resource is unavailable due to legal reasons. What happened to my document? It's just a normal document for my online store project. 52 3 days ago M Mohammed AkbarNewcomer asked in Signing SIGNING ORDER IS NOT ACCURATE Please refer to the attached document. The signing order is inaccurate. The status is currently with Abdullatif Hattb. Can you please explain why it is showing as my signature? And we are assigning a signing order, but it is showing as pending with multiple signatories. Your assistance is needed to resolve this problem. We recently upgraded our plan to corporate, but we are still unable to receive actual assistance. 01 A 3 days ago M MartyReyburnNewcomer asked in Signing TRADE AGREEMENT FORM FIELD QUESTION I am filling out a Docusign form for the US/Mexico/Canada Trade Agreement Certificate of Origin for a shipment to Canada. On the second page is a completely unexplained field with a drop down box. “Origin Criterion”, choices are A, B, C, or D. There is NO explanation as to what those letters represent. UPS has no clue and referred me back to Docusign. It is a required field. Please help with an explanation as to what those options mean so I don’t make a wrong choice. Thanks! 01 3 days ago P Philip Anthony NieldNewcomer asked in Signing TRIAL VERSION I have a trial account, but it doesn't allow me to sign then send. Why? Cheers, Phil 01 C 3 days ago M Munish vedaNew Voice asked in Signing DOCUMENT RETENTION POLICY Hello team , we are implementing DocuSign retention policy on 22 may2024: After implementation the old document will be deleted ? all document will be deleted upon setting the retention or only specific document , for example document only over 6 months will be purged from the system 01 3 days ago * 1 * 2 * 3 * 4 * ... * 30 * Page 1 / 30 MOST HELPFUL MEMBERS THIS WEEK * Roblox 50 likes * M Micheal 14 likes * D David.Schmitz 11 likes * JohnSantos 11 likes * Michael.Rave 7 likes BADGE WINNERS * vashuhas earned the badge 1st Best Answer * ExnihiloStevehas earned the badge 1st Reply Posted * JRNWASHDChas earned the badge 1st Question Posted * cchinhas earned the badge 1st Reply Posted * Shannhas earned the badge 1st Question Posted Show All Badges POPULAR TAGS * eSignature * Admin Tools * Salesforce * Billing * Other Integrations Powered by Gainsight Code of Conduct SIGN UP Already have an account? Login ASK AND ANSWER QUESTIONS, JOIN GROUPS AND GROW TOGETHER. Customer Login Developer Login DOCUSIGN COMMUNITY ASK AND ANSWER QUESTIONS, JOIN GROUPS AND GROW TOGETHER. Customer Login Developer Login Enter your E-mail address. We'll send you an e-mail with instructions to reset your password. Enter your e-mail address Send Message Back to overview SCANNING FILE FOR VIRUSES. Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes. OK THIS FILE CANNOT BE DOWNLOADED Sorry, our virus scanner detected that this file isn't safe to download. OK Docusign Community Code of Conduct APPLICATIONS * Intelligent Agreement Management * IAM Core * IAM for Customer Experience * IAM for Sales * All IAM Applications PRODUCTS * eSignature * Contract Lifecycle Management * Identify * Document Generation * Web Forms * All Products PRICING * eSignature Plans * Real Estate Plans * API Plans INDUSTRIES * Financial Services * Insurance * Real Estate * Government BUSINESS SIZE * Enterprise * Small Business * Individuals SUPPORT * Support Center * Customer Success * Community * Trust Portal DEVELOPERS * Developer Center * Free Developer Account * API Overview * Open Source PARTNERS * Partner Portal * Partner Login * ISV Embedded eSignature RESOURCES * Resource Center * Blog * Customer Stories * Events * Webinars * Docusign University * Legality Guide * Trust Center & System Status COMPANY * About Us * Product Releases * Docusign Momentum * Careers * Leadership * News Center * Investor Relations * Contact Us * Accessibility United StatesCanada - EnglishCanada - françaisFranceAustralia日本BrasilNederlandDeutschlandUnited KingdomEspañaIndiaItaliaMéxicoMalaysia - EnglishPhilippines - EnglishSingapore - EnglishTaiwan - English FacebookTwitterYouTubeLinkedIn * Terms of Use * Privacy Notice * Notice to California Residents * Cookies Settings * Intellectual Property * Modern Slavery Act Statement © Docusign, Inc. 2024 By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Reject All Accept All Cookies Cookies Settings PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. PERFORMANCE COOKIES Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. TARGETING COOKIES Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Back Button COOKIE LIST Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label Reject All Confirm My Choices