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Products

ATLASSIAN CLOUD SUPPORT

* Documentation
* Resources

* Search
* Log in
* * View account
* View requests
* Log out

* ...

PRODUCTS

* JIRA SOFTWARE

Project and issue tracking

* JIRA SERVICE MANAGEMENT

Service management and customer support

* JIRA WORK MANAGEMENT

Manage any business project

* CONFLUENCE

Document collaboration

* BITBUCKET

Git code management

See all

RESOURCES

* DOCUMENTATION

Usage and admin help

* COMMUNITY

Answers, support, and inspiration

* SUGGESTIONS AND BUGS

Feature suggestions and bug reports

* MARKETPLACE

Product apps

* BILLING AND LICENSING

Frequently asked questions

* Log out
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* Training & Certification
* Cloud Migration Center
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* Automation for Jira
* Atlassian.com

To get a weekly digest of these Cloud Release Notes, visit the
Email and Privacy Preferences page and check the box for Cloud Release Notes.

* PAGE

* Edit Blog

* VIEWPORT

* Manage Viewport

* CONFLUENCE

* Dashboard
* Space Directory
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* Atlassian Support
* Atlassian Cloud
* Documentation
* Blog
* Blog Posts in 2024
* Blog Posts in Dec 2024
* Atlassian Cloud changes Dec 2 to Dec 9, 2024

ATLASSIAN CLOUD CHANGES DEC 2 TO DEC 9, 2024

These changes have recently been rolled out to Atlassian Cloud sites.

Changes labeled ROLLING OUT are being gradually rolled out and may not be on
your site just yet.

JUMP TO...

* Atlassian Administration
* Jira platform
* Jira
* Jira Service Management
* Jira Product Discovery
* Confluence
* Bitbucket
* Compass
* Atlassian Analytics

ATLASSIAN ADMINISTRATION

Atlassian Administration is where you manage your Atlassian organization,
including user access to products, security settings, and billing preferences.

API TOKEN CONTROLS NO LONGER REQUIRE ATLASSIAN GUARD STANDARD

COMING SOON

You no longer need a subscription to Atlassian Guard Standard to use API token
controls.

When you set up an authentication policy, you can allow or block members from:

-Creating a new API token to authenticate
-Using an existing API token to authenticate

You can do this without a subscription to Atlassian Guard Standard

To try out the API token setting:

1. Log in to admin.atlassian.com
2. Select Security > Authentication policies.
3. Select Edit for the policy you want to change.
4. Select block API token setting.

SYNC USER PRINCIPAL NAME FROM MICROSOFT ENTRA

COMING SOON

You can now identify users you sync from Microsoft Entra (formerly Microsoft
Azure AD) to Atlassian with user principal name.

By default all existing organizations use email when they sync users to
Atlassian. You can change the setting from email to user principal name.

To select how to identify users:

1. Go to admin.atlassian.com. Select your organization if you have more than
one.
2. Select Security > Identity providers.
3. Select your Microsoft Entra directory.
4. Select Edit to update how you identify users.
5. Select either user principal name or email.
6. Select Save settings.

TURN ON DIRECT ACCESS FOR PRODUCTS ON A DOMAIN WITH A ONE-TIME PROMPT

ROLLING OUT NEW THIS WEEK

When a user requests access to a new product, admins who don't have Direct
Access enabled on their domain will need to review and approve each request
manually.

To make managing access requests easy and efficient, admins can now turn on
Direct Access for products on their domain via a one-time prompt. They can
dismiss this prompt and turn on Direct Access anytime in Admin Hub in User
Access Settings.

BRAND YOUR JIRA PRODUCTS WITH A CUSTOM DOMAIN

ROLLING OUT

You can now use custom domains to brand your Jira products. Custom domains
provide easy-to-remember URLs for your users to access your products.

You can create a custom domain if you have a Jira Premium or Jira Service
Management Standard plan.

Previously, this feature was only available for Jira Service Management help
center. Tell me more about custom domains

To create a custom domain:

1. Go to admin.atlassian.com. Select your organization if you have more than
one.
2. Select Products > Product URLs.
3. Select Add custom domain. This is only visible if you have an eligible
product.
4. Review the Before you add a custom domain page, and select Next.
5. Select which product you want to access from your custom domain.
6. Follow the prompts to specify your domain. You’ll need to enter two
subdomains and a domain.
7. Enter a Redirect URL. This is optional.
8. Review changes and select Create domain.

CREATE CUSTOM DOMAINS FOR YOUR JIRA PRODUCTS

ROLLING OUT

We removed keyword restrictions when you create custom domains. You will no
longer have a fixed list to select keywords for subdomains. Instead, you have
the ability to manually enter your own subdomains.

Jira family products have also been given added support. You can now select Jira
products from the dropdown menu when you create a custom domain.

To create a custom domain:

WE’RE REPLACING JIRA SOFTWARE WITH JIRA IN CSV EXPORTS

ROLLING OUT

We’re bringing together Jira Work Management and Jira Software to make Jira your
one tool to plan and track work.

As a part of this, we’re replacing the "Jira Software" header with "Jira" in the
CSV files you export.

We recommend checking and updating any scripts that may be affected by this
change.

COPY SPECIFIC JIRA SERVICE MANAGEMENT AND JIRA WORK MANAGEMENT PROJECTS TO YOUR
SANDBOX

ROLLING OUT

Copy only the projects you need to save time setting up your Jira Service
Management and Jira Work Management sandbox. Understand how to select data to
copy

To copy specific Jira Service Management and Jira Work Management projects from
your production to its sandbox:

1. Go to admin.atlassian.com. Select your organization if you have more than
one.
2. Select Products > Sandbox.
3. Select Copy production data for the Jira Service Management or Jira Work
Management product.
4. Select Specific projects.
5. Select the service or work management projects you need.
6. Follow the prompts to copy data to your sandbox.

More about what we copy to sandboxes

WE’RE REPLACING BEACON WITH GUARD DETECT

ROLLING OUT

This update only applies to organizations that participated in the Beacon or
Atlassian Information Security beta.

Beacon (beta) will soon be part of Atlassian Guard Premium. Read the blog

We’re replacing ‘Beacon’ with ‘Guard Detect’ in the CSV files you export. The
name of your groups (such as beacon-admins) will not change.

In Atlassian Administration, you’re able to export CSV files for:

1. Managed accounts
2. Audit logs
3. External users
4. User API tokens
5. Authentication policies

We recommend checking and updating any scripts that may be impacted by the
change.

ACCESSIBILITY AND STYLE IMPROVEMENTS TO TABLES AND PAGE LAYOUTS

ROLLING OUT

We restyled tables and updated the layout of pages. This improves accessibility
and readability in Atlassian Administration.

You can see the changes on most pages in admin.atlassian.com.

GET THE PRODUCTS YOUR TEAM HAS REQUESTED, FASTER

ROLLING OUT

You can now review and approve new product requests from your users and add them
to your organization, all from one place in admin.atlassian.com.

This is available for Confluence, Jira, Jira Service Management. Coming soon to
Bitbucket.

You’ll still have the option to deny product requests or mark them as under
review.

How to review product requests

To approve product requests:

1. Go to admin.atlassian.com. Select your organization if you have more than
one.
2. Select Security then Product requests.
3. Find the product request, and select Review request.
4. From the product request, select Approve.
5. Read the information and select Next to continue.
6. Choose a name for the new site.
7. Select Accept and add product to finish. We’ll email the requestor to let
them know you approved their request.

It can take a few minutes to create your new site and product. If you don’t see
the new product immediately, check Products after a few minutes.

Once you can see the new site and product, invite the requestor and any other
team members that need access.

APPLY A DEFAULT CLASSIFICATION LEVEL FOR ALL CONFLUENCE PRODUCTS IN YOUR
ORGANIZATION

COMING SOON

Data classification is the process of categorizing the sensitivity of
information.

Apply a default classification level that can be enforced across all your
Confluence products in your organization. This classification level will be
applied to all unclassified content within Confluence.

This process requires Atlassian Guard Premium.

To apply a default classification level for all Confluence products in your
organization:

* Go to admin.atlassian.com. Select your organization if you have more than
one.
* Select Security > Data classification
* Select More actions (•••) > Manage settings
* Choose the classification level
* Select Update

SEE WHAT’S HAPPENING ACROSS YOUR ORGANIZATION WITH YOUR NEW OVERVIEW

ROLLING OUT

Get an enhanced idea of what’s going on across your organization with our new
overview page at admin.atlassian.com. Quickly find your most important tasks,
monitor what’s happening with insights, and explore new features.

AUTOMATE YOUR RESPONSE WHEN SENSITIVE DATA IS DETECTED

ROLLING OUT

Guard Detect sends an alert when someone updates a Confluence page containing
certain types of sensitive data, such as credentials, financial, or identity
data.

You can now harness the power of Confluence automations to streamline your
workflow when sensitive data is detected. Build your own rule using the new
content scanning alert trigger, or try one of the templates to get you started.

Not sure how automations would help your workflow? Here’s some ideas:

* Classify the page that contains sensitive data.
* Restrict the page and add a comment or send an email to the actor to explain
your company's policy on sensitive data.
* Create a Jira ticket to track the next steps for cleaning up the data.

You can configure the trigger to perform an action when any content scanning
alert is generated, or just for specific alerts, such as API keys or credit card
numbers. Thanks to the huge number of actions and conditions available in
Confluence automation, the possibilities are endless.

How does automation work with Guard Detect?

The fastest way to get started is to use a template:

1. In Confluence, go to Automations.
2. Select the Templates tab.
3. Select the Respond to security alerts category
4. Select a template and follow the prompts to configure it.

You’ll also see an option to add an automation rule in your next content
scanning alert.

We suggest you create a rule in a test space first. Once you’re happy with the
rule, you can create a global rule. If you have multiple Confluence instances,
you’ll need to configure the rule in each instance.

Content scanning alerts are available with Atlassian Guard Premium. Automation
is available with a Confluence Premium or Enterprise plan.

PREVENT YOUR TEAM FROM USING NEW BITBUCKET WORKSPACES WITHOUT YOUR APPROVAL

COMING SOON

You can now proactively manage product requests for Bitbucket from
admin.atlassian.com. This feature provides you with more oversight to control
Shadow IT and billing.

After you select admin review required, you can approve or deny new Bitbucket
requests from your managed accounts. This gives you greater control over where
your team does their work.

This is available for Bitbucket as part of a beta program. It’s also available
for Jira, Jira Service Management, Confluence, and Trello with an Enterprise
subscription.

More about product requests

To manage product requests for Bitbucket:

1. Go to admin.atlassian.com. Select your organization if you have more than
one.
2. Select Security > Product requests.
3. Select Request settings. If this is your first time updating these settings,
you may need to select Update request settings.
4. Next to Bitbucket, select Require admin review under the Request setting
dropdown.

The next time one of your managed accounts tries to sign up for a product,
they’ll receive a prompt to enter a reason for their request. After they create
the request, all organization admins receive an email, letting them know someone
created a request.

ROVO CUSTOMER ADMINS CAN NOW ADD BOOKMARKS

ROLLING OUT

Admins (organization, site or product) on sites with Rovo can now add bookmarks
to highlight particular URLs in Rovo Search, based on specific search terms. You
can bookmark any URL - it doesn’t need to be in your Atlassian products or
previously found in search.

There are two different methods to add bookmarks depending on whether you are a
organization admin, or a site/product admin.

How to add or edit Rovo Search bookmarks

COPY PRODUCT DATA EARLY ACCESS PROGRAM: SOLVING DUPLICATION OF JIRA ENTITIES

ROLLING OUT

We're working on a solution to allow you to make decisions on how conflicting
entities should be handled before copying data. We expect this to help in
reducing the effort taken for post-migration clean-up. Before we make this
feature generally available, we’re looking for individuals who would like to
partner with us in an early access program to ensure our solution meets your
needs.

Read the[ community
blog|https://community.atlassian.com/t5/Jira-Cloud-Admins-articles/Early-Access-Program-for-solving-duplication-of-Jira-entities/ba-p/2862936]
which has steps for how to sign up for the early access program.

APPLY SECURITY SETTINGS TO DIFFERENT MOBILE APPS

COMING SOON

You now have the flexibility to set up different security policies to meet the
security needs of specific Atlassian mobile apps. A mobile app policy allows you
to apply security settings to all or one mobile app at a time.

Your default mobile policy applies security settings to Confluence, Jira and
Opsgenie. To apply different levels of security to one of these mobile apps, you
can create a mobile app policy or edit your default mobile app policy.

To create a mobile app policy:

1. Go to admin.atlassian.com. Select your organization if you have more than
one.
2. Select Security > Mobile app policies.
3. Select Create mobile app policy or Add mobile app policy and follow the
prompts*.*

To edit a mobile app policy:

1. Go to admin.atlassian.com. Select your organization if you have more than
one.
2. Select Security > Mobile app policies.
3. To edit a mobile app policy, select Actions (…) and follow the prompts*.*

PREVENT PEOPLE WHO ARE NOT LOGGED IN FROM VIEWING CONFLUENCE PAGES

ROLLING OUT

Data security policies allow you to control how users, apps, and people outside
the organization interact with content, such as Confluence pages and Jira
issues.

You can now use the anonymous access rule to prevent people who aren’t logged in
from viewing Confluence pages.

Previously, the rule only blocked anonymous access to Jira issues. Now, in
policies that cover Products, it will block Confluence pages as well.

The anonymous access rule requires Atlassian Guard Standard.

To create a new data security policy or view existing policies:

1. Go to admin.atlassian.com. Select your organization if you have more than
one.
2. Select Security > Data security policies.

PREVENT PEOPLE WHO ARE NOT LOGGED IN FROM VIEWING CONFLUENCE PAGES

ROLLING OUT

Data security policies allow you to control how users, apps, and people outside
the organization interact with content, such as Confluence pages and Jira
issues.

You can now use the anonymous access rule to prevent people who aren’t logged in
from viewing Confluence pages.

Previously, the rule blocked anonymous access to Jira issues and in policies
that cover Products in Confluence. Now, it will also block access to Confluence
pages within policies that cover spaces and projects.

The anonymous access rule requires Atlassian Guard Standard.

To create a new data security policy or view existing policies:

1. Go to admin.atlassian.com. Select your organization if you have more than
one.
2. Select Security > Data security policies.

TRACK ROVO USAGE WITH INSIGHTS ON AGENT INTERACTIONS

COMING SOON

You can now view the number of requests users have sent to Rovo Chat or Agents.
Usage metrics also include the percentage of unused quota left for the month.
For a limited time, usage beyond quotas will not incur additional charges.

How Rovo usage quota works

To view quota usage for Rovo requests:

1. Go to admin.atlassian.com. Select your organization if you have more than
one.
2. Select Security then Insights.
3. Navigate to the chart named Requests sent to Rovo.

DELETING EXTRA MOBILE APP POLICIES THAT WE DON’T ENFORCE

ROLLING OUT

We currently allow you to create one mobile app policy per organization.

Some of you may have created multiple mobile app policies with the Admin REST
API. Even if you created more than one, we only enforce the most recent policy.

Effective 04 December 2024, we will delete any extra mobile app policies that we
don’t enforce. You will see the policy we deleted in audit logs.

You can use the Admin REST API to view deleted policies for up to 30 days.

We are making this change in order to enable the introduction of a new update:
you will soon be able to create one mobile app policy per app.

Understand mobile app policies

GET SECURITY ALERTS IN YOUR LANGUAGE

ROLLING OUT

Guard Detect generates alerts when suspicious user user activity or sensitive
data is detected.

You can now use Guard Detect in more than 20 languages. Like Atlassian
Administration, it uses the language preference set in your Atlassian account
profile.

Guard Detect requires Atlassian Guard Premium.

BLOCK THE DOWNLOAD OF FILES ATTACHED TO PAGES WITH EXTENDED DATA EXPORT RULE

ROLLING OUT

Data security policies allow you to use rules to control how users, apps, and
people outside the organization interact with content in Confluence and Jira.

We’re extending the data export rule to also block the downloading of files
attached to Confluence pages. After this rule takes effect, users will no longer
find a download button in sections like the attachment list, macros, and file
previews.

We opted to extend the data export rule rather than introduce a new one because
of the considerable overlap between export and download. Our findings showed
that the types organizations needing to block exports also wanted to prevent
attachment downloads.

This change will affect any existing policies that have configured the data
export rule to block exports. At this stage, it will not block attachment
downloads in Jira.

To check whether your data security policies currently block exports:

1. Go to admin.atlassian.com. Select your organization if you have more than
one.
2. Select Security > Data security policies.
3. Select a policy, and check whether exporting data is blocked.

The data export rule requires Atlassian Guard Standard.

JIRA PLATFORM

Changes in this section usually apply to all Jira products. We'll tell you in
the change description if something is only for a specific Jira product.

CREATE AND EDIT ISSUE TYPES FROM THE PROJECT SUMMARY

ROLLING OUT NEW THIS WEEK

Admins in team-managed projects can now create and edit issue types directly
from the project summary page, without navigating to project settings. Simply
select Create issue type, or hover over the name to see the Edit icon, make your
updates, and confirm.

HIGHLIGHT WORK WITH COLOR IN YOUR LIST

ROLLING OUT NEW THIS WEEK

Identify and highlight key work that needs your attention with format rules in
your list. With a format rule, you can automatically format individual cells or
entire rows with colors, when specific criteria is met.

For example, to highlight work that’s running behind schedule, you could create
the rule: red row when due date is before today. More examples of format rules
and their purpose, plus how to create a format rule.

To create a new format rule in your list:

1. Go to your project, and select List.
2. Select Format.
3. Select + Add a rule in the Format rules sidepanel.

BRAND YOUR JIRA PRODUCTS WITH A CUSTOM DOMAIN

ROLLING OUT

You can now use custom domains to brand your Jira products. Custom domains
provide easy-to-remember URLs for your users to access your products.

You can create a custom domain if you have a Jira Premium or Jira Service
Management Standard plan.

Previously, this feature was only available for Jira Service Management help
center. Tell me more about custom domains

To create a custom domain:

IT’S EASIER FOR PEOPLE WITH JIRA TO START USING JIRA PRODUCT DISCOVERY

ROLLING OUT

We know our products can be complicated. So now people who have Jira, and have
recently also added Jira Product Discovery, will see simple recommendations on
how to start using Jira Product Discovery. For example, inviting teammates,
using a template, etc.

That means it’s easier to know what to do first in Jira Product Discovery so
that you’re getting the most out of it.

The recommendations will show up in the ‘Your work’ part of Jira, and everyone
with either a Free, Standard, or Premium plan will see them. You can dismiss
them anytime so they stop showing up.

STREAMLINING GENERAL AND BLANK PROJECT TEMPLATES IN JIRA SERVICE MANAGEMENT

ROLLING OUT

We’re simplifying our Jira Service Management project templates and no longer
splitting out our general and blank templates by IT and business team types. Now
you’ll see just one general service management template and one blank template
to cater to all needs - no matter the team type.

These project templates will replace the previous general service management for
IT teams and general service management for business teams templates, and the
blank project for IT teams and blank project for business teams.

Use the general service management template if you wish to get up and running
with basic pre-configured settings to start managing incoming service requests,
whilst blank projects let you fully customize how you manage incoming service
requests.

Find out more about projects templates in Jira Service Management

NEW WAYS TO EDIT CARD COVERS

ROLLING OUT

Now you can easily choose a color or an attachment, or upload a new card cover.

Select the action menu on the bottom right and choose "Edit cover"

WE'RE ADDING AN UPGRADE BUTTON FOR FREE CUSTOMERS

ROLLING OUT

In the top right of the navigation, you might see a new button that will help
you upgrade to a new plan when you get close to the user limit.

This button will help you understand how many users you have, what you get when
you upgrade, and how to upgrade.

GET NOTIFIED WHEN YOUR ISSUES TRANSITION TO ANOTHER STATUS

ROLLING OUT

In team-managed projects, users can now receive a separate email when an issue
transitions to a different status.

Previously, users in team-managed projects received the same email regardless of
whether an issue was edited or transitioned to another status.

Project admins can now enable a separate email to notify their team when an
issue is transitioned. This provides more granular control about email
notifications and reduces clutter for users who are only interested in issue
transitions.

To enable email notifications to users when an issue is transitioned:

1. From your project’s sidebar, select Project settings and then Notifications.
2. Select Add notification.
3. Using the dropdown, search for and select the issue event An issue is
updated by a workflow transition (generic event).
4. Select the users and roles that will receive this notification.
5. Select Add.

More about customizing notifications in team-managed projects

DISCOVER CONFLUENCE TEMPLATES WITHIN YOUR JIRA ISSUE

ROLLING OUT

If you’re using Jira and have recently added or been given access to Confluence,
you'll now see templates in certain issues. The templates will be for relevant
types of documents to your issues. For example:

Bug issue type = Known errors Confluence template
Story issue type = Product requirement Confluence template
Epic issue type = Project plan issue type

If you select one of these templates, you'll be able to create the page without
leaving Jira. It will then automatically be linked to your issue. After that,
you won’t see the templates in any Jira issue.

These templates will appear for up to 14 days after Confluence is first added to
your site, after which they'll disappear.

You can remove the templates from your Jira issues at any point using the more
actions menu on the placeholder itself.

QUICKLY VIEW IMAGES DIRECTLY FROM YOUR BOARD ISSUE CARDS

ROLLING OUT

By adding an image attachment to an issue, you can show or hide images directly
from your board in a company-managed software project.

To add or change an issue’s cover image:

1. Navigate to your board view.
2. Hover over an issue.
3. Select ••• (more) on the issue.
4. Select Edit cover image and choose from the options.

FORMS NOW SUPPORT CASCADING FIELDS

There may be times when you want to surface only specific values to customers
that are dependent on another choice they've made. These could be on forms that
need to capture a customer’s address, for example. Instead of seeing all
possible cities or states, you can make it easier for customers by letting them
narrow down their options by selecting a country first.

This is possible with cascading fields. This new field type lets you create
conditional fields with two lists of values: a parent list of values and a child
list of values that are dependent on what is selected in the parent list.

Read more about the changes

GET NEW WORK SUGGESTIONS FOR PULL REQUESTS NEEDING ATTENTION

ROLLING OUT

Work suggestions in Jira will now show you new suggestions for pull requests
that need your attention.

You’ll see suggestions when your pull requests are ready to merge, have been
inactive for more than five days, or when someone adds you as a reviewer on
their draft pull requests.

Depending on the source code management tool you’re using and its connection
with Jira, you may receive some or all of these work suggestions.

When you select your avatar on the board, these suggestions, if available, will
automatically appear in the work suggestions panel.

The new suggestions will be available in scrum and kanban projects in Jira.

Read more about work suggestions in Jira

CUSTOM COMPASS COMPONENT TYPES SUPPORT IN JIRA

ROLLING OUT

We're introducing a new capability in Compass that allows product admins to
create component types based on the terminology their teams use to categorize
them. Custom type names will be supported in Jira, but will use the OTHER icon.

In Compass, product admins can create up to 14 component types, but anyone on
their Compass plan can use them. This customization helps software teams better
group components at a high level across their distributed architecture.

CONNECT ISSUES TO HIGHER-LEVEL GOALS IN THE ISSUE VIEW

ROLLING OUT

You can now align your team’s work to higher-level goals directly in the issue
view. Goals help your team understand how their efforts drive impact and help
leaders manage dependencies and mitigate risk.

If you linked an issue to a goal before this change, the Goals field will be
automatically enabled in the issue view. This change will replace the previous
experience of connecting goals in the issue view.

If you haven’t linked an issue to a goal before, you’ll need to enable the Goals
field for an issue type.

To enable the Goals field:

* Open an issue of the type you'd like to add the Goals field to.
* Select Configure at the bottom-right of the issue (near the created and
updated dates).
* In the Fields panel, search for Goals.
* Drag the Goals field to the Context fields section.
* Select Save changes to finalize.

UPDATE TO EXCLUSION RULES IN JIRA PLANS

ROLLING OUT

We’re making tweak to the way our exclusion rules apply in Jira plans.

Previously, if a parent issue was excluded from a plan timeline, but the child
issue was visible, then the parent issue would still show based on “parent
completion.”

From now on, the exclusion rule will apply regardless of the completion status
of a parent and simply exclude based on the specific exclusion rule.

This unifies exclusion rule behaviour across plans.

GET WORK SUGGESTIONS FOR PULL REQUESTS WITH NEW COMMENTS

ROLLING OUT

You’ll now get work suggestions in Jira when new comments are added to your open
pull request since the last time you got this suggestion for the same pull
request. When you select your avatar on the board, any available suggestions
will automatically appear on the work suggestions panel.

The availability of this suggestion type depends on the source code management
tool you’re using and its connection with Jira. The new suggestions will be
available in scrum and kanban projects in Jira.

Read more about work suggestions in Jira

UPDATES TO CREATING LINKED ISSUES FOR BUSINESS PROJECTS

ROLLING OUT

We’ve made some changes to the way you create linked issues in business
projects.

SHARE YOUR PLAN USING SMART LINKS

ROLLING OUT

Share your plan using the same Smart links you'd find in the rest of Jira. To
see how your favorite sharing method might have changed, take a peek at our
documentation.

Using the Share button on your plan, you can now:

* share it with other Jira users or people with whom work in Slack (if
connected)
* embed your plan in another Atlassian product such as Confluence
* export your data as a .csv file
* create a static image of your plan

A lot of these were available before, but this new way of sharing them is
easier, faster, and more flexible.

CREATE A CHILD ISSUE FROM YOUR PLAN TIMELINE

ROLLING OUT

You can now create a child issue type directly on your plan timeline without
hunting through the work hierarchy level. Using the inline menu above the issue,
you'll be prompted to select a project, which will then display all possible
child issue types. Save time and start creating new work inside your plan with
less hassle.

NEW ADDITIONS TO THE MORE (•••) MENU ON AN ISSUE

ROLLING OUT

When viewing the timeline in business projects, you can now change parent issue,
edit an issue's start and end dates, and link to to issues using the More (•••)
menu on the issue.

YOUR PROGRAM BOARD IN PLANS NOW RECOMMENDS SPRINTS

ROLLING OUT

When you sync sprints in your Program board, you'll now see recommended sprints
that align with the dates of the columns.

PLANS GROUP NOW DISPLAYS RELATED CHILD WORK ITEMS

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When grouping, child issues will now appear under their parent’s group,
regardless of their assigned group. This change to the plan timeline behaviour
aligns with the list view and project timeline.

CREATE ISSUES FASTER BY HIDING UNUSED FIELDS

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Creating issues in Jira is now easier and faster with the ability to focus on
the fields you use the most. We’ve added a new setting that lets you quickly
hide any fields you haven’t used in the past 30 days. This only updates your
personal settings, so it won’t affect anyone else on your team.

To try it out:

* Select Create to create a new issue in Jira.
* Select More actions (•••), then select the toggle next to Hide unused fields
to turn the feature on or off.

CREATE GOOGLE DOCS IN YOUR GOOGLE DRIVE WITH JIRA AND CONFLUENCE AUTOMATION

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We’re introducing a new component to Jira and Confluence automation that allows
you to create a Google Doc in your Google Drive by simply executing a rule. This
feature will help you to create Google Docs more quickly and easily, as you’ll
no longer need to create them manually - Atlassian automation can do it for you!

To get started with this change:

1. Navigate to the automation rule builder in Jira or Confluence.
2. Select a trigger for your rule.
3. Select the Create Doc in Google Drive action and add it to your rule.
4. Select a Google Drive folder for your Google Doc to be placed in. Your Doc
will be placed in your My Drive folder if you don't have permission to
select a location for it.
5. Add a title and any body content you want your Google Doc to contain.
6. Add any other desired components to your rule.
7. Once you've edited and finalized your rule, turn it on.
8. Your rule is now ready to go.

EPIC LINK AND PARENT LINK CHANGES NO LONGER SHOW IN THE AUDIT LOGS

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As part of our larger stream of work towards deprecating the Epic Link and
Parent Link fields (which you can read about in our documentation as well as our
updates in our Community space), changes to these fields no longer generate a
change record. On issues, this means that changes made to the Epic Link and the
Parent Link no longer show in the issue's History tab.

Changes to these fields are also no longer being communicated via the API, which
we announced in the developer community.

NEW RESTRICTIONS IN THE NEW WORKFLOW EDITOR EXPERIENCE

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We've added two more transition rules to the new workflow editor experience.
Prior to this change, these rules only existed in the old workflow editor.

IMPROVE ISSUE DESCRIPTION CLARITY WITH AI

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Use Atlassian Intelligence to add clear, consistent structure to your Jira issue
descriptions.

Once you have added all the details to include in your description, AI can
restructure it into meaningful sections based on the issue type, including:

* User story, context and acceptance criteria (for stories)
* Impact, expected behaviour, and workarounds (for bugs)
* Objectives, scope, and risks (for epics).

The more detail you include in your description to start, the more complete the
improved description will be.

To get started:

1. While editing your description, select Writing assistant.
2. Select Improve description.

Atlassian Intelligence will restructure your description and, when you’re happy,
you can select Replace to add it to your issue.

JIRA SERVICE MANAGEMENT

Jira Service Desk is now Jira Service Management! We’re in the process of
rolling out some exciting new features for all users. Learn more about these new
features.

NEW ONBOARDING AND NAVIGATION FOR THE VIRTUAL SERVICE AGENT

COMING SOON

Getting started with the virtual service agent is now even easier than ever!

When you create a new virtual service agent for a project, you'll now see an
updated landing page, experience a streamlined onboarding process, and brand new
navigation.

Discover how the virtual service agent works, or find out how to set up your
virtual service agent.

ENHANCED CUSTOMER AND ORGANIZATION DIRECTORY FOR JIRA SERVICE MANAGEMENT

COMING SOON

We are excited to introduce a refreshed directory experience in Jira Service
Management, featuring separate views of Customers and Organizations. This update
provides a more modern and user-friendly interface, allowing you to easily
switch between customer and organization views, reducing clutter and enhancing
focus. The new layout is available to all service projects, enhancing navigation
and clarity without requiring any additional setup.

To get started with this change:

1. From your service project's sidebar, go to Directory.
2. Select Customers to view the customers in your project.
3. Select Organizations to view the customer organizations associated with your
project.

CONTROL WHAT YOU SEE IN YOUR PRODUCTS

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You can select the three dots next to the recommendation to learn why we have
recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard
teams of up to 50 users. Note: Only admins will be able to add a new product by
clicking on the recommendation.

CHAT IN SLACK: EMOJI SHORTCUTS ARE NOW POWERED BY JIRA AUTOMATION

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Emoji shortcuts, based off Halp’s legacy recipes, now use Jira automation’s
powerful no-code engine. With this change, admins can manage all automation
rules in one place and emoji reactions can be used to edit issues created by
Assist in Slack — all allowing for a simpler configuration experience.

If your projects have custom emoji rules, you have until June 4, 2024, to set up
similar ones in automation. After that date, the emoji shortcut feature in chat
settings will no longer function.

Find out more in our Community blog

Before you start setting up your new automation rules, keep in mind:

* The ticket emoji shortcut used to create issues isn’t affected by this
change, so you don’t need to set this up in automation.
* You need to set up the eyes emoji shortcut, which assigns agents to issues.
Tip: Use the template from the Emoji shortcuts tab in chat settings to
quickly set up this automation.

To set up emoji rules in automation:

1. From your project settings, select Automation.
2. Select Create rule.
3. Select Emoji reaction to Slack message as your trigger*.*
4. Select Turn on rule, name your rule, and then Turn on rule again to save.

To help test your new emoji rules, you can now turn off emoji shortcuts in chat
without deleting them:

1. Set up your emoji rule in automation.
2. From the Emoji shortcuts tab in chat settings, find the rule to turn off.
3. Use the toggle to turn off the rule.
4. Test to your satisfaction.

DATA LIMITS FOR OBJECT SCHEMAS IN ASSETS

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Assets in Jira Service Management is a database and so requires a combination of
good data modeling and a great deal of processing power to handle large amounts
of data. Here are recommendations for how to structure your data for Assets
schemas.

See also: How to build an effective ITAM schema structure.

For this reason, we have introduced limitations on how many objects, attributes,
and attribute characters can be stored inside schemas within each individual
Assets in Jira Service Management site. Read more about how much data you can
store in Assets.

Exceeding these limits can cause performance and reliability issues, therefore
each site cannot create further items once they reach the limit. You can find
out how many objects your site currently contains using the feature usage
screen. Read more about how to track your usage.

IMPROVED EDITING EXPERIENCE FOR QUEUES

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UPDATED PROJECT SETTINGS NAVIGATION IN JIRA SERVICE MANAGEMENT

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We've made some updates to the project settings navigation in Jira Service
Management. The new navigation makes it easier to scan and find what you’re
looking for, and aligns more closely with other Jira projects.

Related items are now in groups – considerably reducing the number of items
displayed upon landing in project settings. These groups can be expanded and
collapsed as required.

Labels have been updated for some items – giving a better indication of what to
expect on pages.

Layout and patterns are now consistent across Jira – meaning you'll have a
similar experience whether you’re using Jira or Jira Service Management.

NOW ACCESS SMART VALUES FOR FORMS AND FORM FIELDS

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Eliminate manual data entry and leverage dynamic data by accessing smart values
on submitted forms on issues. Not only can you now retrieve form data in Jira
Service Management, but can also use these values to power automations and fuel
reporting.

Access any submitted forms on an issue by using forms and the automation lists
smart values to format the value of forms in a list when setting up a rule. Plus
access any specific smart values of form fields and combine, reformat, and
manipulate values to suit your specific needs.

USE ATLASSIAN INTELLIGENCE TO DRAFT A REPLY

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You can now use Atlassian Intelligence to draft replies (beta) for your
customers. The replies will be based on comments added by agents while resolving
similar requests.

To use Atlassian Intelligence to draft a reply:

1. Select any issue from Queues.
2. Select Add internal note or Reply to customer.
3. Select Atlassian Intelligence from the toolbar, and then select Draft Reply.
Alternatively, use /draftreply.

You can copy, insert, or edit the reply as needed.

MAINTAIN APPROVAL HISTORY WHEN BYPASSING APPROVALS

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This change allows users to bypass approvals while preserving approval data,
preventing data loss and improving history tracking.

During an approval state of a workflow, an issue can't transition to the
approved or declined status until all approval decisions are finalized.

As part of this change:

ADD PERMISSIONS TO DETAIL FIELDS FOR CUSTOMERS AND ENTITLEMENTS

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Jira admins can now configure view and edit permissions for customer and
organization detail fields in projects with the Customer and organization
profiles feature enabled. Permissions can also be set for entitlement detail
fields in projects with the Products and entitlements feature enabled.

To manage permissions for a detail field:

1. Select Actions (•••) next to the detail field.
2. Select Manage permissions in the dropdown menu.
3. Choose your permissions.
4. Select Save.

RESTRICT REQUEST TYPES TO CUSTOMER ACCOUNTS AND ORGANIZATIONS IN JIRA SERVICE
MANAGEMENT

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Control who can raise certain requests in both company and team-managed service
projects by giving access not only to users and groups, but now to customer
accounts and organizations - one of your top requested features!

There may be times when only specific customers should be able to raise certain
requests. These could be requests reserved for different departments in your
company, or even those managing multiple clients in external companies. Now you
have the power to restrict specific request types to these customers who don’t
have Atlassian accounts, and with customer organizations, you can save time by
not having to add the same customers to multiple service projects.

Read more about restricting request types

LINK SERVICE PROJECTS TO A HELP CENTER

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Jira Service Management Premium and Enterprise users can now link specific
service projects to a help center, ensuring that customers see only relevant
resources.

Linking projects to a help center allows admins to display relevant help
resources on the home page, in topics, and in search results.

To link a service project to a help center:

1. Navigate to Settings > Products > Jira Service Management > Configuration.
2. In the Help center section, select View all help centers.
3. Use the More (…) menu next to the desired help center to access Settings and
manage project links.

This feature is designed to help admins manage multiple help centers
effectively, targeting distinct audience groups with tailored content. Read more
about linking service projects to a help center.

USE THE VIRTUAL SERVICE AGENT IN EMAIL (BETA)

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You can now activate the virtual service agent in email (beta) so that your
customers can find the help they need. When your customers send requests to the
email address connected to your project, the virtual service agent responds
using Atlassian Intelligence answers.

Find out more about using virtual service agent in email

VIEW ASSETS OBJECTS ACROSS CHANGE MANAGEMENT FEATURES

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Jira Service Management now provides enhanced visibility for Assets objects
within change management features, expanding beyond service-focused insights. By
setting up an Assets objects custom field and adding it to your change and
incident request types, you can:

* View change conflicts on Assets objects, just as you would for affected
services, within specified time ranges from the risk insights panel

* View recent incidents on Assets objects from the risk insights panel

* Monitor Assets in the change calendar by selecting Assets objects from within
your changes.

Read more about connecting Assets schemas with changes

Read more about connecting Assets schemas with incidents

UPDATES TO CREATING LINKED ISSUES IN JIRA SERVICE MANAGEMENT

COMING SOON

When you create linked issues in Jira Service Management projects, you can no
longer upload attachments.

Instead, upload attachments after you create the linked issue.

These changes apply for both commercial and FedRAMP Jira Service Management
projects.

A NEW WAY TO MANAGE ISSUE SECURITY ON REQUEST TYPES IN JIRA SERVICE MANAGEMENT

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No longer do you need to add the Security level field to request types, now
manage restrictions all in one centralized place in company-managed service
projects.

Select Restrictions when you are configuring a request type, and from there
you’ll be able to control both who has access to raise requests and view issues.
This gives you more control and confidence when it comes to knowing how request
types are locked down.

Plus for those who use default security levels, you’ll now have better
visibility of how it applies to request types in your project.

EDIT YOUR HELP CENTER'S HOME PAGE LAYOUT AND ADD RICH CONTENT TO IT

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With this release, admins will have more control over their help center's home
page, allowing them to tailor it to fit the needs of their audiences. They will
be able to:

* hide and reorder sections on the home page to create a more organized
experience
* add layouts, images, and rich content to make the help center visually
engaging and user-friendly.

This will help admins create a more customized and appealing help center for
their different audiences.

NEW FIELDS IN THE VIRTUAL SERVICE AGENT'S 'SEND WEB REQUEST' STEP

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We've added new fields to the send web request step in the virtual service
agent.

* The Request timeout (in seconds) field allows you to choose a specific
timeout (between 5 and 30 seconds) for web requests. In the event of a
timeout, the conversation continues down the ELSE branch.
* The Response variable field lets you store web responses from send web
request steps, and then use them in send message and send web request steps
later in a conversation.

We've also added the ability to use Jira custom fields and system fields in the
send message step, using templating expressions that were previously only
accessible via web request variables.

Read more about creating a 'send web request' step in a virtual service agent
conversation flow.

INTRODUCING ‘REQUEST TYPE GROUPS’ FOR HR COMPANY-MANAGED SERVICE PROJECTS

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Enhance your service management with Request type groups, which enable the
efficient categorization and management of HR services. This feature makes it
easier for HR teams to define, organize, deliver, and report on services,
enhancing visibility and collaboration within and across departments.

Similar to how portal groups are used to group related request types in the
customer portal, request type groups can group related request types within a
single project, improving visibility and management for the team(s) handling
these requests.

For example, a request type group like ‘Employee onboarding’ might have request
types such as ‘Conduct background checks’, ‘Set up payroll’, and ‘Provision
hardware for new employee’ assigned to it. Here, ‘Employee onboarding’
represents the service a team or individual is responsible for, while the
request types detail the specific types of work or tasks that form a part of
that service.

You can use request type groups to create custom queues and use them in JQL
queries to facilitate reporting across grouped request types.

To see this change, you must create a new company-managed service project using
the HR project template after this feature has been released, or:

1. From your company-managed service project, select Project settings, then
select Features.
2. Find Request type groups in the ‘Feature lab’ section.
3. Select the toggle to turn on the Request type groups feature.
4. Under ‘Request management’ in the left navigation, select Request types.

On the request types settings screen, you’ll see a ‘Request type group’ column
in the table that displays the name of the group to which each request type has
been assigned. There is also a filter that enables the display of the project’s
request types by selected request type groups.

Some HR-specific request type groups will be available when creating a new
company-managed service project using the HR project template. You can rename or
delete these, or create your own.

To assign a request type to a group (or change the group the request type is
assigned to):

1. Next to the request type you want to update, select More actions then in the
‘Request type group’ section, select Edit.
2. Make sure you’re in the Assign to group tab in the modal.
3. On the ‘Request type group’ field, use the dropdown arrow to display the
list of available request type groups, then select the one you want to
assign the request type to. Note that request types can be assigned to only
one request type group at a time.
4. You can create a new request type group by entering the new group name into
the field, then selecting Create “name of group”.
5. To remove the group the request type is assigned to, select the cross next
to the group name. If no group is selected, the request type will be
‘Unassigned’.
6. Select Done.

To manage request type groups:

1. On the request types settings screen, select More actions for any request
type, then select Edit in the ‘Request type group’ section.
2. Make sure you’re in the Manage groups tab in the modal.
3. To add a new request type group, select Create request type group at the
bottom of the modal. Enter the name of your new group, then select the check
icon.
4. To rename a request type group, select the name of the group you wish to
edit, make your changes then select the check icon.
5. To delete a request type group, select Delete next to the group you wish to
delete. You’ll see a message showing the number of request types that will
become ‘Unassigned’. Select Delete to proceed.
6. When you’ve finished editing your groups, select Done.

To turn off this feature:

NEW ISSUE SECURITY SCHEME FOR COMPANY-MANAGED SERVICE PROJECTS

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We’re introducing a new default issue security scheme, a useful starting point
for fast-tracking the implementation of issue security in your new Jira Service
Management company-managed projects.

Previously, restricting access to sensitive or confidential data in issues
required an admin to create an issue security scheme and associated levels,
assign users, groups and/or custom fields, and then add the security level
system field to the relevant request types.

The new issue security scheme will be associated with every new company-managed
service project created using a project template, removing the need to create a
scheme from scratch and enabling admins to quickly and easily implement issue
security levels. It can be used as is or customized to suit the needs of any
teams (like HR, legal, and finance) that need assurance that only certain people
can see particular issues.

Find out how managing issue security is about to get a whole lot easier.

To see this change, you must:

* be on a Standard or Premium plan for Jira Service Management
* be a Jira admin (only Jira admins can configure issue-level security)
* create a new company-managed service project using a project template (after
this feature is released).

To view and configure the issue security scheme:

* Select Settings ( ), then select Issues.
* In the Issue attributes section in the left navigation, select Issue security
schemes.
* You’ll see the ‘Default Issue Security Scheme for JSM' among the list of
available schemes.

The issue security scheme comes with two preconfigured issue security levels:

* Sensitive cases: These work items are only visible to the assignee and the
reporter to lock down access to the most restrictive audience. This is
recommended for use cases like HR case management where the information is
extremely sensitive.
* Service desk team: This will restrict the work item to the reporter and the
service desk team (as well as the assignee, project lead, and project
admins). This is recommended for less critical use cases, such as HR queries,
leave requests, contract management etc.

You can tailor these levels to meet your needs or add your own levels, then
choose one to set as the default security level that will be applied to issues.
Read more about how to manage security levels for issues.

To associate the issue security scheme to an existing company-managed service
project:

* From your project, select More actions next to the project name, then select
Project settings.
* Select Access, then Issue security.
* Select Actions, then Select a scheme or Use a different scheme (to change
schemes).
* In the Scheme drop-down list, select ‘Default Issue Security Scheme for JSM’,
then select Next.
* Select Associate, then select Acknowledge.

Once the scheme has been assigned to your project and you’ve set your default
security level, you can ensure that issues have security fields added by
default.

DEDICATED PAGE FOR ATLASSIAN INTELLIGENCE ANSWERS IN THE VIRTUAL SERVICE AGENT

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We've moved the toggle for Atlassian Intelligence answers in the virtual service
agent out of the Settings page and into its own AI answers page.

To turn Atlassian Intelligence answers on or off in your project's virtual
service agent:

1. From your service project, select Project settings, then Channels & self
service, then Virtual service agent.
2. Select AI answers.
3. To activate Atlassian Intelligence answers, turn the toggle on next to
Atlassian Intelligence answers, and then select Activate.
* Atlassian Intelligence answers will start working immediately in all of
your connected channels.
4. To deactivate Atlassian Intelligence answers, turn the toggle off next to
Atlassian Intelligence answers, and then select Deactivate.
* Atlassian Intelligence answers will stop working immediately in all of
your channels.

Read more about Atlassian Intelligence answers.

FIND RESOURCES RELATED TO YOUR INCIDENTS USING ATLASSIAN INTELLIGENCE

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Atlassian Intelligence speeds up the process of finding the right resources
related to your incidents so your on-call teams can save time. Select an
incident and then Find resources to generate a list of knowledge articles (from
Confluence, Google Docs, etc.), post-incident review (PIR) reports, Jira issues,
and resources from third-party tools such as Slack (provided you have
appropriate access permissions). Read more about finding related resources.

JIRA PRODUCT DISCOVERY

JIRA PRODUCT DISCOVERY ROADMAPS IMPROVEMENT (PREMIUM EDITION)

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When visiting the Roadmap homepage, you can now visualize which projects are
used in each Roadmap.

ENABLE FREE ACCESS LEVEL IN JIRA PRODUCT DISCOVERY

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If your site is on the Free plan, as of November 15th, 2024, everyone with
creator product access will be a project admin. The access permission scheme
cannot be changed.

QUICKLY CLEAR YOUR SEARCH QUERY

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You can now clear your search query by clicking the X in the search bar.

1. Go to + Project settings > Access.
2. Type something in the search field.
3. Select the X to delete the query.

JIRA PRODUCT DISCOVERY INTEGRATION IN JIRA PLANS

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Jira plans are included with Jira Premium and allow you to combine work items
from Jira boards, projects, and filters to create an all-encompassing plan that
spans multiple teams or your entire organization.

Check out the feature documentation for more information.

WE'VE RENAMED THE PROJECT ACCESS RESTRICTIONS

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We've changed the way we refer to project restrictions.

NOTIFY IF A GLOBAL FORMULA FIELD HAS MISSING INPUTS.

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If a global formula field uses other global fields as input or if one or more of
these fields get removed from the project, a tooltip notifies that the global
formula field has missing inputs.

NEW INFORMATIVE BANNER IN PLANS

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The banner that shows up when you are in a plan using an idea field.

JIRA PLANS ARE INCLUDED WITH JIRA PREMIUM

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CONFLUENCE

CREATE JIRA ISSUES FROM CONFLUENCE USING ATLASSIAN INTELLIGENCE

ROLLING OUT NEW THIS WEEK

We’ve made it easier to create Jira issues from Confluence pages. You can now
use Atlassian Intelligence to do it. Just select the relevant text on the page
to create a Jira issue from and Atlassian Intelligence will use both the
selected text and the surrounding content to generate a helpful Jira issue
summary and description.

Note: Your organization needs to have Atlassian Intelligence enabled.
Organization admins can manage Atlassian Intelligence preferences from Settings
> Atlassian Intelligence in Atlassian Administration.

CREATING JIRA ISSUES FROM CONFLUENCE IS EASIER THAN EVER WITH ATLASSIAN
INTELLIGENCE

ROLLING OUT NEW THIS WEEK

Use Atlassian Intelligence (AI) to automatically generate issue summaries and
descriptions when you create multiple Jira issues from a Confluence page.

This feature is only available to customers on the Premium and Enterprise plan.

To use Atlassian Intelligence to create Jira issues from Confluence:

1. Select the AI button on the bottom right of the page, then select + Create
Jira issues. Confluence will generate a list of issues for you in the right
side panel.
2. Hover over an issue and select the pencil icon to review the summary and
description for accuracy, make any necessary changes, and add additional
information as needed.
3. Select Create to save your changes and create the issue in Jira or Cancel to
discard changes.
4. To remove an issue from the list, hover over the issue and select the X.

PAGE PREVIEWS ARE BETTER THAN EVER BEFORE

ROLLING OUT NEW THIS WEEK

Premium and Enterprise customers will see a new and improved page preview when
they hover over a page title in the content tree. This preview will contain a
sampling of three short sentences taken from the page, selected and ranked for
relevance by Atlassian Intelligence (AI).

Because this feature uses Atlassian Intelligence (AI), it is only available to
customers on the Premium and Enterprise plan. There won't be any change to page
previews for Free and Standard customers.

CONTROL WHAT YOU SEE IN YOUR PRODUCTS

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You can select the three dots next to the recommendation to learn why we have
recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard
teams of up to 50 users. Note: Only admins will be able to add a new product by
clicking on the recommendation.

SEAMLESSLY MIGRATE FROM NOTION TO CONFLUENCE WITH BULK IMPORTING

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Our new bulk importer tool makes it easy for you to migrate your content from
Notion to Confluence, ensuring a smooth transition and minimal disruption. With
support for importing up to 40,000 pages, including attachments and page
comments, site and organization admins can now move their workspaces with
confidence. The tool also allows you to preserve user data and permission
settings to boost familiar patterns within Confluence.

* Site and organization admins can import to 40,000 pages from Notion to
Confluence, including attachments, page comments, @mentions, and author
information.

* Preserve user data and permission settings for a more seamless transition.

* Supports importing entire workspaces or selected pages.

* A completion report email shows an overview of the import outcome, providing
transparency and simplifying following up.

Select Import from other tools in the Spaces menu and follow the step-by-step
guide to import your content from Notion.

CATCH UP QUICKLY WITH PAGE COMMENTS SUMMARY

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Now, Atlassian Intelligence can summarize page comments for you, making it
easier and faster to catch up on important feedback. Just navigate to the bottom
of the page, above the first page comment, and select Summarize comments.

New comments since you last checked? Select the refresh icon to generate a
summary that includes all the latest feedback.

ADMINS CAN NOW CREATE AUTOMATION RULES FOR PUBLIC LINKS

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We're adding the ability to create automation rules directly from the public
links setting on a page.

When an admin on a Confluence space with automation turns a page's public link
on or off, they will see a prompt to create a new automation rule to manage
public links.

A BETTER WAY TO BROWSE, PREVIEW, AND SELECT PAGE TEMPLATES IS HERE

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From a blank page, page templates can now be previewed with improved clarity and
context. Users can also browse all template options, or undo a template
selection if need be, with greater ease.

CREATE CONFLUENCE WHITEBOARDS DIRECTLY FROM YOUR JIRA BACKLOG

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With Confluence whiteboards, you can plan freely and execute quickly. Create a
whiteboard directly from your Jira backlog, copy backlog issues to the
whiteboard, and plan however you want.

Here are some suggestions for things you can do with Confluence whiteboards:

FREE USER LIMIT AWARENESS

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We're making it easier to know when your team is near or has reached the Free
user limit.

A modal will appear when your team is near and reaches the Free plan user limit
of 10 users. Plus, the button at the top right of your screen with change colors
to let you know you're nearing the limit.

EFFORTLESS CONTENT ARRANGEMENT WITH DRAG-AND-DROP

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This update introduces new drag-and-drop functionality for top-level elements in
the Confluence editor, making it easier than ever to arrange your content. This
feature enhances the user experience by allowing smooth content movement,
reducing the need for cut-and-paste actions, and providing a more intuitive and
modern editing experience.

What's new:

* Drag and drop for top-level elements: A new drag handle makes it easy to
rearrange any top-level element on your page.
* Instant selection: Select any element with a single action on the drag handle
for fast and convenient movement.
* Auto-scroll functionality: Move content above or below the fold with
automatic scrolling, ensuring smooth navigation while rearranging elements.

FIXED COLUMN WIDTHS FOR TABLES

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We’re pleased to introduce a new feature that enhances your control over your
tables. You can now set column widths to fixed, ensuring that your table layout
remains consistent even on narrow screens. This option is available in Table
options in the table toolbar and is unchecked by default, allowing tables to
scale as they always have. For those who prefer their tables to respond
dynamically to screen sizes, we’ve increased the maximum scaling to give your
tables even more flexibility.

How to use:

1. Insert or select a table on your page.
2. Select the Table options icon in the table toolbar.
3. Select the Fixed column widths option to prevent your table columns from
scaling down on narrow screens.

This update allows you to maintain the integrity of your table layouts across
different screen sizes, providing a more consistent viewing experience.

CREATE A NEW PAGE DRAFT WHILE EDITING A PAGE WITH GREATER SPEED AND SIMPLICITY

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While editing a page, you can now type /Create Confluence page and instantly
create a brand new page with greater simplicity and speed than ever before. Now,
this action will automatically generate a new page draft in a new tab and insert
a link to that draft within the page you're currently on.

RENAME SPACE KEY IN CONFLUENCE CLOUD

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We’re adding the ability to change your space key. Renaming space keys can help
with accurately representing a company to users and publicly as organization
changes take place. It can also help to prevent conflicts during migrations for
newly created spaces.

* Product admins can change a space key for any space in the Confluence site
they administer (for example, during acquisitions, organization
restructuring, or if the department, username, or team name changes).

* The old space key will redirect to the new URL.

To rename your space key:

1. As a product admin, go to a space and select Space settings > Manage space >
Space details.
2. Select Edit space details.
3. Enter your new name in the Space key text box.
4. Select Save.

ENHANCED INLINE COMMENTING

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You can now comment directly on inline elements such as emojis, statuses,
mentions, dates, and inline cards (Smart links). Users can now leave comments on
these specific elements, streamlining the commenting process and making it more
intuitive and efficient for providing feedback and collaborating on documents.

IMPORT MIRO BOARDS TO CONFLUENCE WHITEBOARDS

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Keep all your work in one place by importing your boards from Miro to editable,
native elements in Confluence whiteboards.

Export your Miro boards as vector PDFs and import to Confluence whiteboards for
this functionality. Read more about how to do this and what we support.

ADD HYPERLINKS TO WHITEBOARDS

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Hyperlinks can now be added to whiteboards text.

Easily share links with your collaborators on a whiteboard through free text or
text within an element. Hyperlinked text will appear blue.

UPDATES TO CONFLUENCE'S DAILY DIGEST

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We're excited to roll out new enhancements for our daily digest. In this update,
you'll receive a summary of the pages and blogs you've watched and viewed.

MORE CONTROL OVER NOTIFICATIONS

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Page owners no longer receive notifications by default when someone interacts
with their page. Instead, they can opt-in to notifications by choosing to Watch
the page. This change reduces the noise of unnecessary communications (for
example, when pages are no longer actively monitored or updated) — and improves
the value of the notifications that do appear in the person's inbox and message
feeds.

Read more about how to watch a page

DISCARD DRAFT PAGES FROM THE EDITOR WITH EASE

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Draft pages with no content can now be instantly discarded from the toolbar via
the Discard draft button. Blank drafts will also now be visible in the sidebar
and Recent tab (to the draft's creator and anyone else with the link) for 7 days
before being automatically discarded.

This change will allow for increased overall page performance and higher
visibility into the number of blank drafts that you currently have in a space.

BULK DUPLICATE AND DELETE COMPONENTS IN THE AUTOMATION RULEBUILDER

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To select and edit multiple components at once:

COLLABORATE MORE EASILY ON WHITEBOARDS BY FOLLOWING YOUR TEAMMATES

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Follow your teammates wherever they are on Confluence whiteboards for easier
collaboration.

You can follow anyone by clicking their avatar at the top of the whiteboard.

SAVE AUTOMATION RULES IN A DISABLED STATE

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To get started with this change:

NEW ANALYTICS FOR COMPANY HUB

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We’re excited to roll out analytics for your Company Hub. Understand how your
hub is performing and discover what content is most relevant to your users. See
the total number of visits, unique visitors, clicks, and more! You can also
filter your dates by a specific time frame to see which content has the most
views, click-through rates, and unique visitors.

To access this feature,

1. Navigate to your Company Hub editor.
2. Select the more … icon on the top right corner of your page.
3. Under Company Hub settings, select Analytics.
4. Filter the data based on a specific date range to see specific analytics or
content.

IMPROVED JIRA ISSUE CREATION FROM A PAGE, FEATURING ATLASSIAN INTELLIGENCE

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We’ve improved the Create Jira issue menu option in Confluence pages.

When you select text, you can now create a single issue in the right-side panel.
This gives you access to all Jira issue fields while staying in context of the
page you’re viewing.

We’ve also added the ability to select text and ask Atlassian Intelligence (AI)
to generate your issue for you. AI will use both the selected text and the
surrounding content to generate a Jira issue’s summary, description, assignee,
and other relevant fields.

Atlassian Intelligence is available and automatically activated for all products
on Premium and Enterprise plans. Organization admins can manage Atlassian
Intelligence preferences from Settings > Atlassian Intelligence in Atlassian
Administration.

SLACK NOTIFICATIONS FOR INVITED USERS

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We're introducing a new Slack notification to remind invited users to join an
instance if they haven't accepted their invitation yet.

This notification will be sent automatically. No action is required for setup.

HELPFUL WAYS TO FIND THE LINK TO USE FOR YOUR SMART LINK

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You now have a list of recent links to pick from when creating a new Smart Link
and not just from Confluence, from other tools like Google Drive and Microsoft
365. You can also search for the link you want to add by typing in the link
field.

AUTOMATE YOUR RESPONSE WHEN SENSITIVE DATA IS DETECTED

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Guard Detect sends an alert when someone updates a Confluence page containing
certain types of sensitive data, such as credentials, financial, or identity
data.

Not sure how automations would help your workflow? Here’s some ideas:

How does automation work with Guard Detect?

The fastest way to get started is to use a template:

1. In Confluence, go to Automations.
2. Select the Templates tab.
3. Select the Respond to security alerts category
4. Select a template and follow the prompts to configure it.

You’ll also see an option to add an automation rule in your next content
scanning alert.

Content scanning alerts are available with Atlassian Guard Premium. Automation
is available with a Confluence Premium or Enterprise plan.

MANAGE YOUR CONFLUENCE SPACES

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Introducing a new feature for product admins to view and manage all their
Confluence spaces with supportive metadata and actionable insights. This feature
is available to customers on all Confluence plans.

Admins can now easily view, filter, and take actions on their spaces, such as
archiving or deleting inactive spaces, copying permissions (for customers on
Confluence Premium and Enterprise editions only), and more.

To get started with this change:

Admins can select Spaces in Confluence settings.

CUSTOM FIELDS AVAILABLE IN THE AUTOMATION SMART VALUES PANEL

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To start using this feature:

Learn more about using smart values in Atlassian automation

NEST EXPANDS WITHIN EXPANDS

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We've introduced the ability to nest expands within other expands in the editor.
This can help you organise the hierarchy of content, improving readability and
navigation within documents.

* Nested expands: You can now create nested expands within other expands,
allowing for deeper levels of content organization.
* Improved Editor functionality: The editor now supports more complex content
structures, making it easier to manage detailed information.

INSERT AND SHARE ANCHOR LINKS WITH GREATER EASE AND CLARITY

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The anchor link macro (formerly called the "anchor macro") has been updated to
look and function more intuitively. Now, it is easier than ever to create a
hyperlink to a specific part of a page. Upon inserting an anchor link, you'll be
able to quickly select Copy link from the floating toolbar and share that link
wherever needed.

QUICK CALCULATIONS IN CONFLUENCE DATABASES

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Calculate sums, averages, min, max, and other insights with quick calculations
in Confluence databases.

Right-click on any field, go to Calculate, and select the calculation you want
to see. Results appear at the bottom of the database.

CUSTOMIZE DURATION FOR WAITING FOR A RESPONSE WHILE RUNNING THE AWS SSM DOCUMENT
AND RESUME RULE IN CASE OF NO RESPONSE

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CUSTOMIZE DURATION FOR WAITING FOR A RESPONSE WHILE RUNNING A QUERY IN NEW RELIC
AND RESUME RULE IN CASE OF NO RESPONSE

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CUSTOMIZE DURATION FOR WAITING FOR A RESPONSE WHILE LAUNCHING A JOB TEMPLATE IN
ANSIBLE AND RESUME RULE IN CASE OF NO RESPONSE

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CUSTOMIZE DURATION FOR WAITING FOR A RESPONSE WHILE STARTING A RUNBOOK IN AZURE
AND RESUME RULE IN CASE OF NO RESPONSE

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CUSTOMIZE DURATION FOR WAITING FOR A RESPONSE IN VIRTUAL MACHINE IN AZURE AND
RESUME RULE IN CASE OF NO RESPONSE

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WE'VE SIMPLIFIED SPACE CREATION

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With just two kinds of pre-set spaces, each made to suit a specific purpose,
creating a space is easier than ever before. Choose between Knowledge base and
Collaboration, add a description to the overview, and dive into content creation
faster than ever before with one of our suggested templates. Or, if you know you
want something really specific, choose Custom to manually configure the features
and settings for your space.

To read about these changes in more detail, check out the Community post.

To create a space:

1. Select Create from the Confluence navigation bar at the top of the screen.
2. Select Space from the dropdown menu.
3. Choose the option that best fits the purpose of the space you're creating.
4. Confirm your choice, making changes to the defaults as needed.

ANALYTICS IS NOW EASIER TO USE

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We’ve redesigned Confluence Analytics across Page, Space, and Site Analytics to
improve its look and feel and make it easier to interact with your data.

The following changes apply to Pages, Space, and Site Analytics:

You can now select from a set of preset “time-range” filters such as the last
seven days and year-to-date and you can use a drop-down to select grouping by
weeks or other timeframes.

You can now select Total views and Unique viewers directly from the chart and
make both visible at the same time.

It's now easier to find users, content, or spaces with the new search bar
available in all analytics tables.

For page analytics, we've made these changes:

On the Page Analytics Overview, we've added quick access to the most-used
metrics with summary cards for views, viewers, and mentions.

You can also send reminders to mentioned teammates who haven’t viewed the page
yet—available from both the Views tab and the Mentions tab.

To simplify Page Analytics and reduce clutter, we’ve removed the rarely-used
Attachments tab from the Analytics screen.

NEST MEDIA AND CODEBLOCKS IN QUOTES

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We’ve added the capability to nest media (images, videos, etc.) and codeblocks
inside of quotes in the editor. This allows for better context when formatting
quotes.

* Media in quotes: Users can now embed images, videos, and other media types
within quotes, enhancing visual context.
* Codeblocks in quotes: Codeblocks can now be nested inside quotes, making it
easier to reference and highlight code snippets within discussions.

MENTION USERS IN AUTOMATION ACTIONS

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You can now mention users in your Automation for Confluence rules. The Add
comment and Publish page actions now support mentioning users by their
"accountId" and by smart values such as page.owner.accountId.

To mention a specific user:

* Visit their profile page and copy the characters at the end of the URL:
* https://hello.atlassian.net/wiki/people/_557057:1d4fd7f4-bbac-4466-82ee-aaabbbccc_

* Add [~accountId:<user's account ID>] to the action component.

To mention a user with a smart value:

* Replace the account ID with any smart value that includes the "accountId"
field.

* For example: [~accountId:page.owner.accountId]

EDITOR: NESTED DRAG AND DROP

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We are introducing an enhancement to the drag and drop feature in the Confluence
full-page editor, allowing you to nest content within certain elements. This
update aims to reduce the reliance on cut and paste actions to improve the
efficiency of your content creation.

* Single-click nesting: Drag and drop to nest content such as tables, code
blocks, expands, panels, and layouts.
* Improved content management: The new feature supports nesting of paragraphs
containing inline elements, making content organization more intuitive.
* Enhanced table interactions: Nest within tables, which represents the highest
proportion of nesting scenarios, is now more seamless.

ENHANCED TABLE FEATURES IN THE COMMENTS EDITOR

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This update brings a new, improved table experience to the comments editor,
matching the capabilities of the full-page editor. It ensures consistent and
enhanced table functionality across different editor surfaces, reducing
cognitive load and preparing for future platform-wide adoption.

* Custom table widths: Adjust table widths to fit your content needs for
greater flexibility.
* Drag and drop: Easily reposition tables within the comments editor for a more
intuitive editing experience.
* Table alignment: Use new alignment options to better organize and present
your data.

SMART BUTTONS COMING TO TEMPLATES AND BLUEPRINTS

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You can now add automation smart buttons to user-created templates and page
blueprints. When someone creates a page with a template that has a smart button,
they will be able to configure the button.

In space settings or admin settings, find Templates and blueprints and edit a
template. Type /smart button to add an automation smart button.

When any user creates a page using your template, they can select the button to
configure each its fields.

ROVO CUSTOMER ADMINS CAN NOW ADD BOOKMARKS

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There are two different methods to add bookmarks depending on whether you are a
organization admin, or a site/product admin.

How to add or edit Rovo Search bookmarks

TASK EDITING PERMISSIONS FOR LIVE PAGES

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This update introduces a new "request to edit" feature for tasks on Live Pages,
allowing users without edit access to request permission to make changes.

* Request to edit: Users can now request edit access for tasks on Live Pages,
if they currently have view-only access.
* Admin approval: Admins receive notifications for edit requests and can grant
or deny access directly from the notification.
* Access tracking: All edit requests and approvals are logged for better
tracking and auditing.

EDITOR: ADD MEDIA FROM WEB LINKS

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You can now add media, including images and videos, directly from web links into
your Confluence pages. This is an update to the existing image upload process.
In the Add image, video, or file toolbar dropdown and backslash command palette,
you can now upload files or media from links.

* Image and video upload from web links: The new feature allows you to insert
media by pasting a URL, making it faster for you to add online resources to
your content.
* Updated toolbar and quick actions: The toolbar and quick action commands now
open a popup with two tabs, "file" and "link", for more flexible media
insertion.

SUMMARIZE WHITEBOARDS WITH ATLASSIAN INTELLIGENCE

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Save time and get the details you need to do your work faster by generating a
summary of the content on an whiteboard using Atlassian Intelligence.

1. Go to the Confluence whiteboard you want to summarize.
2. Select Summarize from the top right (to the left of the share button).
3. Atlassian Intelligence will generate a summary of the whiteboard's contents.

At this time, summaries generated by Atlassian Intelligence don’t include
content from images or links.

USE AUTOMATION RULES TO ADD TEXT TO NEW PAGES

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Add the Create page action to your automation rule and input your custom text in
the Page content field.

WHITEBOARDS VOTING IMPROVEMENTS

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Run more flexible voting sessions in Confluence whiteboards with anonymous
voting and the ability to mark yourself as done.

You can also delete old voting sessions, and hide votes on the whiteboard as
needed.

SUMMARIZE CHANGES TO A PAGE OR BLOG POST

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Now when Premium and Enterprise customers visit a page for the first time in a
while, they can use Atlassian Intelligence to generate a brief summary of
changes since their last visit. Use this feature to quickly catch up on changes
to a project plan after an important review, or to get a sense of what you
missed while you were on vacation.

Atlassian Intelligence will only generate a summary if someone has edited the
page since your last visit. If there aren't any changes to summarize, it will
present you with a summary of the page to help you refresh your memory on the
key points.

Atlassian Intelligence is available to all customers with Premium and Enterprise
plans. Organization admins can manage Atlassian Intelligence preferences from
Settings > Atlassian Intelligence in Atlassian Administration.

To summarize changes using Atlassian Intelligence:

1. Navigate to a Confluence page or blog post that you’ve visited before.
2. Select Summarize changes from the drop-down menu in the Summarize button on
the top right.
3. Atlassian Intelligence will generate a summary of changes since you last
visited the page or post.

You can copy the summary to your clipboard, rate the quality of the summary, and
provide feedback on the feature using the buttons at the bottom of the summary
panel.

EDITOR: AI COMMAND PALETTE IMPROVEMENTS

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We're making several design updates to improve the Atlassian Intelligence
command palette. The updates aim to help simplify the AI command palette, and do
not impact the use of agents, features, or prompts.

What's new:

* Double backspace to remove tags: You can now select the tag via the backspace
key to either delete the tag or continue typing.
* Tell AI what to do next: The auto-focused field lets you prompt Atlassian
Intelligence with your next command for a fast-follow response.
* Updated footer: The AI command palette footer has been updated from BETA to
general, and is more minimalist in design.
* Simplified free prompts: The Tell Agent suggestion has been removed when
using free prompts to reduce visual clutter.

ADDING CUSTOM FIELDS AND COMPATIBLE VALUES FILTERS TO CONFLUENCE AUTOMATION

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We're adding two new features to the Smart Values Panel in Confluence
automation. The first feature will appear as a tab named Compatible values which
can be used to view the smart values that are most compatible with the
components in your rule.

We're also adding a Custom fields feature to Confluence automation. This feature
will also appear as a tab in the Smart Values Panel, and allow you to see which
issue field smart values can be used for any related Jira components in your
rule. If your rule contains multiple connections to Jira, all available custom
issue fields from these connections will be combined under a single Custom
fields tab.

We’ve also made Jira-specific smart values available in Confluence automation,
so if you have used a Jira component in your rule, the relevant Jira smart
values will be avaliable in the Smart Value Panel.

To get started with this change:

1. Navigate to the automation rulebuilder in Confluence.
2. Create your desired rule.
3. Select any component in your rule that requires you to enter a message, such
as the Send email component.
4. Select the { } button to open the Smart Values Panel.
5. Select either the Compatible values or Custom fields tab to view relevant
smart values.
6. Copy your desired smart value and paste it into your message.
7. Once you're finished creating and editing your rule, turn it on.
8. Your rule is now ready to go!

CLASSIFY CONTENT FROM THE MORE ACTIONS MENU

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You can now classify content by selecting More actions (•••) > Classify content.

Data classification is available in Confluence, Jira, and Jira Service
Management and requires an Atlassian Guard Premium subscription.

You can classify content once your organization admin has set up classification
levels for your organization.

To classify an item:

1. Edit the item (only required for pages and blogposts).
2. Select More actions (•••) > Classify content.
3. Choose a classification level.
4. Select Update.

More about data classification:

* Classify a page or blogpost
* Classify an issue
* Classify a request
* Set a default classification level for content
* Set a default classification level for issues
* Set a default classification level for requests

VIEW RECENT LINKS FROM SMART LINK HOVER CARDS

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You can now view relevant documents, pages, and other work items straight from
Smart Links.

To view recent links:

1. Hover over an inline Smart Link.
2. Select View recent links.

The modal that opened will show you documents and work items:

* found in the link
* where the link is inserted

PREVENT PEOPLE FROM USING PUBLIC LINKS IN SPECIFIC SPACES

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Data security policies allow you to use rules to control how users, apps, and
people outside the organization can interact with content such as Confluence
pages and Jira issues.

You can now use the public links rule to prevent people creating and accessing
public links in particularly sensitive Confluence spaces. Previously, this was
only available for policies that covered classification levels or entire
Confluence instances. How the public links rule works

The public links rule requires Atlassian Guard Standard (formerly known as
Atlassian Access).

To create a new data security policy or view existing policies:

1. Go to admin.atlassian.com. Select your organization if you have more than
one.
2. Select Security > Data security policies.

VERSION HISTORY NOW AVAILABLE FOR WHITEBOARDS

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You can now view and restore previous versions of your whiteboards, giving you
greater flexibility and control over your whiteboard content.

To view a whiteboard’s history, open the whiteboard’s ••• menu in the top right
and select History.

From there, you can view previous versions of the whiteboard, and if you want to
restore one of them, you can create a new whiteboard using that version’s
content. Permissions on the new whiteboard will be the same as the original.

SPACE DETAILS NOW HAVE A MODERNIZED LOOK

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The space details settings page now has an updated modern look and have been
consolidated from two pages down to one.

Space admins can now edit the space name, key, description, and home page with
fewer clicks. The list of Admins is now identified with profile pictures instead
of full names.

We have also provide localization for dropdown options that were previously
untranslated.

To get started with this change:

1. Go to a space.
2. Select Space settings on the side nav.
3. Under the General card, select Settings.

DOUBLE-CLICK ON A CELL TO ENTER EDIT MODE IN DATABASES

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Double-click on a cell to enter edit mode in Confluence databases for a more
controlled editing experience.

Values copied to your clipboard can be pasted directly into the database by
selecting a cell and pasting.

SIGNING UP FOR CONFLUENCE FROM JIRA JUST GOT EASIER

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The flow has been updated with new branding. It also opens on a smaller popup
screen that overlays your Jira screen.

The popup will vary depending on which Confluence plan you’re signing up for.

VOTING IN CONFLUENCE WHITEBOARDS

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Simplify collaborative decision-making with voting in whiteboards. Use it for
brainstorming, retrospectives, and more with your team. Anyone on the whiteboard
can start, manage, and conclude voting sessions.

View detailed results with the top-voted items and individual votes.

ADD NUMBERED ENTRIES TO CONFLUENCE DATABASES

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Add numbered entries to your databases in Confluence for better organization.

Enable Number entries from the Table Layout settings for a view.

EDITOR: MEDIA INTERACTION IMPROVEMENTS

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We are improving media interactions within editor for a more intuitive workflow
and experience.

* Double click to open media viewer: You can now double-click to open the media
viewer in both Live Pages (view and edit modes) and the default editor,
providing a quicker way to access media content.
* Navigate media within documents: You can now navigate all media within a
document, making it easier to manage and review multiple media files when in
the media viewer.

EDITOR: SPOTLIGHT FOR INLINE COMMENTS

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We are introducing a spotlight guide to inline comments, if you have not used a
comment on inline elements before.

Spotlight on inline elements: When you select content that includes an inline
element, a spotlight will appear to provide guidance on where you can now leave
comments.

CREATE GOOGLE DOCS IN YOUR GOOGLE DRIVE WITH JIRA AND CONFLUENCE AUTOMATION

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To get started with this change:

CLEAR DATE AND TIME FILTERS IN THE AUTOMATION AUDIT LOG

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To start using this feature:

Learn more about using the audit log in Jira and Confluence automation

CHANGE THE STATUS STRAIGHT FROM SMART LINK LIST VIEW

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Update the status using a Smart Link list view without the need to open the Jira
issue.

What is Smart Link list view?

While viewing Jira issues in Smart Link list view, select the status from one of
the items. Once the dropdown appears, you can update the status straight from
the cell.

CHANGE THE ASSIGNEE STRAIGHT FROM SMART LINK LIST VIEW

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Change the assignee using a Smart Link list without the need to open the issue.

What is Smart Link list view?

While viewing Jira issues in Smart Link list view, select assignee from one of
the items. Once the dropdown appears, you can change the assignee straight from
the cell.

EDITOR AI: REFINE COMMAND PALETTE PROMPTS

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We're introducing a new feature to the AI command palette in Editor. The Refine
button allows you to select follow-up prompts for any AI-generated response, so
you can continue to generate AI-prompts within the command palette.

What's new:

* "Refine" button for follow-up prompts: Easily select follow-up actions for AI
responses.
* Streamlined interaction: Access additional AI-generated suggestions within
the AI command palette.

CHANGE THE PRIORITY STRAIGHT FROM SMART LINK LIST VIEW

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Update the priority of Jira issues straight from Smart Link list view.

What is Smart Link list view?

While viewing Jira issues in Smart Link list view, select the priority from one
of the items. Once the dropdown appears, you can update the priority straight
from the cell.

WHITEBOARDS IMPROVEMENTS

COMING SOON

Improvements to Confluence whiteboards include the ability to: attach lines to
the same shape and snapping lines to shapes to improve precision and complexity
in diagrams, drag sections from their title and smart sections won’t action on
every load, bulk import all Jira issues from a JQL query, and click on the zoom
percentage to easily adjust zoom level.

BLOCK THE DOWNLOAD OF FILES ATTACHED TO PAGES WITH EXTENDED DATA EXPORT RULE

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Data security policies allow you to use rules to control how users, apps, and
people outside the organization interact with content in Confluence and Jira.

This change will affect any existing policies that have configured the data
export rule to block exports. At this stage, it will not block attachment
downloads in Jira.

To check whether your data security policies currently block exports:

1. Go to admin.atlassian.com. Select your organization if you have more than
one.
2. Select Security > Data security policies.
3. Select a policy, and check whether exporting data is blocked.

The data export rule requires Atlassian Guard Standard.

BITBUCKET

USE THIRD PARTY SECRET PROVIDERS IN BITBUCKET PIPELINES

ROLLING OUT NEW THIS WEEK

Bitbucket Pipelines is excited to introduce third-party secret integration. This
powerful new feature allows you to seamlessly retrieve secrets directly from
your preferred secret store. This functionality is now available for Bitbucket
Cloud-based runners, and self-hosted runners.

To get started with this feature, you'll need to code your own middleware to let
Bitbucket communicate with your third-party secret provider.

Then, you'll need to configure your Bitbucket pipelines to retrieve the
appropriate secrets at runtime.

If your pipelines are using a self-hosted runner, you'll also need to point that
runner to your middleware.

All of these steps are detailed in our help documentation.

COMPASS

UPGRADE YOUR COMPASS GITHUB APP TO ALLOW COMPASS TO INGEST PULL REQUEST DATA

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Accept the updated permissions for your Compass GitHub app to authorize Compass
to enrich the PR data/insights we show you in Compass.

Upgrade your Compass GitHub app:

1. In GitHub, go to the organization settings for the organization that you've
connected the Compass app to.
2. Select GitHub apps on the left sidebar.
3. Select the Review request link.
4. Enter your GitHub password.
5. Select Accept new permissions.

You're now on the latest version of the Compass GitHub app.

CUSTOM COMPASS COMPONENT TYPES SUPPORT IN JIRA

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ATLASSIAN ANALYTICS

VISUAL SQL: WRITE CUSTOM FORMULAS USING ATLASSIAN INTELLIGENCE (AI)

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You no longer need to worry about memorizing SQLite syntax for custom formulas.
You can use natural language to tell AI how you want to transform the data in
one of your columns, and AI will generate the SQLite expression for you.

To try it out:

1. Add a Formula column or Apply formula step.
2. Select Custom from the formula options.
3. Select AI.
4. Use natural language to describe how you want to transform your data.
5. Select Submit.

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