support.intsights.com Open in urlscan Pro
104.16.53.111  Public Scan

Form analysis
1 forms found in the DOM

POST /requests/40889/satisfaction/yKUg2d2lZLZ324OQ1L8vVqSun

<form action="/requests/40889/satisfaction/yKUg2d2lZLZ324OQ1L8vVqSun" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓"><input type="hidden" name="authenticity_token"
    value="hstAGJAXpHtp5+nUEXGic7SkSHkk16RXByvwgnxqWLGZ82wvZ5x6wevNupwOJNXmU11paxNC5YtvnQVax+eZvw==">
  <input name="token" type="hidden" value="yKUg2d2lZLZ324OQ1L8vVqSun">
  <input value="1" type="hidden" name="ticket[satisfaction_score]" id="ticket_satisfaction_score">
  <label for="ticket_satisfaction_rating">How would you rate the support you received?</label>
  <div id="satisfaction-rating-buttons">
    <input id="satisfaction_rating_good" name="satisfaction_rating" type="radio" value="good">
    <label for="satisfaction_rating_good">
      <button type="button" class="btn rating good">
        <span class="icon"></span>
        <span class="long"> Good, I'm satisfied </span>
        <span class="short"> Good </span>
      </button>
    </label>
    <input id="satisfaction_rating_poor" name="satisfaction_rating" type="radio" value="poor">
    <label for="satisfaction_rating_poor">
      <button type="button" class="btn rating poor">
        <span class="icon"></span>
        <span class="long"> Bad, I'm unsatisfied </span>
        <span class="short"> Bad </span>
      </button>
    </label>
  </div>
  <div style="display: none;">
    <label for="ticket_satisfaction_reason_code">What is the main reason you are unsatisfied?</label>
    <select name="ticket[satisfaction_reason_code]" id="ticket_satisfaction_reason_code">
      <option selected="selected" disabled="disabled" value="0"></option>
      <option value="5">The issue took too long to resolve</option>
      <option value="6">The issue was not resolved</option>
      <option value="7">The agent's knowledge is unsatisfactory</option>
      <option value="1000">Other, please contact me.</option>
      <option value="100">Some other reason</option>
    </select>
  </div>
  <label for="ticket_satisfaction_comment">Add a comment about the quality of support you received (optional):</label>
  <textarea rows="6" disabled="disabled" name="ticket[satisfaction_comment]" id="ticket_satisfaction_comment"></textarea>
  <div id="rating-form-actions">
    <button name="button" type="submit" class="btn btn-primary submit" disabled="disabled">Update</button>
  </div>
</form>

Text Content

URL TAKEDOWN_86827 (#40889)

Wayne Currie
Assigned agent
How would you rate the support you received?
Good, I'm satisfied Good Bad, I'm unsatisfied Bad
What is the main reason you are unsatisfied? The issue took too long to resolve
The issue was not resolved The agent's knowledge is unsatisfactory Other, please
contact me. Some other reason
Add a comment about the quality of support you received (optional):
Update
Cyber Security
March 3, 2022 at 21:45




Hi Team,






We've identified a malicious URL that was delivered in a Credential harvesting
mail. We'd like for you takedown the URL embedded in the mail. Please find
attached the phishing email and the malicious URL in txt file.










Theme of the phishing mail:





















Theme of the credential harvesting page :



























Kind Regards,













 


















 




 




Sheenu N V



Security Analyst



InfoSec Operations



TATA Consultancy Services


Teams: sheenu.nv@mnscorp.net




Email: sheenu.nv@marks-and-spencer.com




















Marks and Spencer


--------------------------------------------------------------------------------


Unless otherwise stated:

Marks and Spencer plc

Registered Office:

Waterside House

35 North Wharf Road

London

W2 1NW



Registered No. 214436 in England and Wales.



www.marksandspencer.com



Please note that electronic mail may be monitored.



This e-mail is confidential. If you received it by mistake, please let us know
and then delete it from your system; you should not copy, disclose, or
distribute its contents to anyone nor act in reliance on it, as this is
prohibited and may be unlawful.






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