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PRIVACY POLICY & DATA SUBJECT RIGHTS


 


IDENTITY AND CONTACT DETAILS

Please click here to find out more about Quantum Technology Marketing Group. Our
postal address is Abbey Warf, 57-75 Kings Road, Reading, Berkshire, RG1 3AB. 
Our telephone number is +44 (0) 118 902 2500.  We are registered at Companies
House as QUANTUM TECHNOLOGY MARKETING GROUP LIMITED (registration number is
03663452).

 

Our designated supervisory authority under the General Data Protection
Regulation (GDPR) is the Information Commissioner’s Office (ICO). We are based
in the United Kingdom.

 

You can contact the individual responsible for data protection within Quantum by
emailing privacy@qm-g.com or sending us a message using the contact form on our
website, https://www.quantummarketing-group.com/contact.   




WHAT DATA WE COLLECT

We process information on our existing and prospective clients who are in the
sales or marketing departments of high technology companies so that we can
market our services to them.  We use ‘Legitimate interest’ to process this data.
We have completed the specification, gate analysis and balancing tests specified
under GDPR for this data.  We do not capture special category information on
this data. 



We process information on data subjects which are the key contact points for
organisations that we are currently providing services to.  We use ‘Contract’ to
process this data.  We do not capture special category information on this
data. 



We process information on our employees where we need to manage elements of
their contract, from payroll to personnel development.  We use ‘Contract’ to
process this data.  We do capture special category information on this data and
us section (2) of Article 9(2) of the GDPR: “processing is necessary for the
purposes of carrying out the obligations and exercising specific rights of the
controller or of the data subject in the field of employment and social security
and social protection law”. 



We process information on employees where we are required to process personal
data relating to them; for example we are required to provide information on tax
payments.  We use ‘Legal Obligation’ to process this data.  We do not capture
special category information on this data. 



We process information on employees where we have a valid interest in doing so,
for example, on data that relates to the use of security cards which allow
access to the building, or on those employees who have car parking spaces.  We
use ‘Legitimate interests’ to process this data.  We have completed the
specification, gate analysis and balancing tests specified under GDPR for this
data.  We do not capture special category information on this data. 



We process information on data subjects on our telemarketing database where the
relevant in-country lex specialis allows us to contact these contacts at
employee organisations using Quantum’s legitimate business interests.  We use
‘Legitimate Interests’ to process this data.  We have completed the
specification, gate analysis and balancing tests specified under GDPR for this
data.  We rarely capture special category information on this data, but if we do
(for example if we have invited a data subject to an event and ask for
information on dietary needs and incidentally capture information on the health
of the data subject), then we use section (a) of Article 9(2) of the GDPR: “the
data subject has given explicit consent to the processing of those personal data
for one or more specified purposes”. 

 

We process information on data subjects on our telemarketing database where the
relevant in-country lex specialis does NOT allow us to contact these contacts at
employee organisations using Quantum’s legitimate business interests.  We use
‘Consent’ to process this data.  We rarely capture special category information
on this data, but if we do (for example if we have invited a data subject to an
event and ask for information on dietary needs), then we use section (a) of
Article 9(2) of the GDPR: “the data subject has given explicit consent to the
processing of those personal data for one or more specified purposes”.



We obtain data from reputable data providers for the work we do for our clients.
 Where we use this data as data processors and our clients are the data
controllers, we set up separate Data Processing Agreements between us and our
clients to document what processing, the security and other responsibilities
that we have for that data.

 

We also obtain data from data providers where Quantum acts as a controller, and
we communicate with the contacts that we have licensed from the provider on
behalf of our customer.  In these circumstances, we do not provide our client
with the contact information unless the contact has specifically consented to us
passing on their data to our client.  Nevertheless, our clients, as
'instigators' of the communication, are data controllers, and we provide details
of their privacy policies in these situations. 



Where we control data jointly with clients, we use 'Legitimate interests' as the
lawful basis for processing data, although if the local data processing laws
(e.g. PECR in the UK) do not allow this, then we will use 'Consent' as the basis
for processing data, and we source data accordingly.  



If we use 'Consent' then we source data from data providers that capture
third-party consent, but then which communicate the specific organisation that
data has been transferred to (in this instance, Quantum) to the individual
concerned.  



If we use Legitimate Interests then we conduct a specification, gate and
balancing tests as specified under GDPR.  We do not capture special category
information on this data.

 


OTHER INFORMATION ON WHAT WE DO WITH DATA

We store and process data for which we act as Data Controller in the United
Kingdom. 



We do not provide information for which we act as Data Controller to any third
parties, except to those which Quantum uses as data processors.



We delete data relating to financial payments after 7 years, as we are required
to retain information under statutory obligations.



We delete data relating to employees 7 years after they have left Quantum, as we
are required to retain information under statutory obligations.



Records will be obfuscated in our Telemarketing database after 2 years if there
has been no engagement with a contact.



Records relating to telephone calls will be deleted 7 years after the call. 
Access to the recordings is already restricted but can be restricted further if
needed. 



Records will be removed from email system after 2 years if there has been no
engagement with a contact.

 

We will remove data from our Marketing Automation Tool 2 years after there has
been no engagement with the prospects. 



We will remove data from our Sales CRM tool 2 years after there has been no
engagement with the prospects. 

 

Our backup tapes are retained for 7 years, after which time the tapes are
re-formatted. 

 

All records are disposed of securely when deleted. 




HOW WE LOOK AFTER DATA

We take reasonable technical and procedural precautions to prevent the loss,
misuse or unauthorised alteration of personal data.



We store the personal data that we collect securely.



We do not publish the details of the safeguards we use to protect the personal
data that we control as this could reduce the effectiveness of those safeguards.




COOKIES

Cookies are text files placed on your computer to collect information about
which pages you visit, and how long for. This information is used to track use
of the website and to compile statistical reports on website activity.



When you visit our website you will be presented with a choice which will allow
you to decide whether cookies are used or not. In a few cases some of our
website features may not function if you choose not to allow cookies on our
website.




OTHER WEBSITES

Our website contains links to other websites. This privacy policy only applies
to this website, so when you link to other websites you should read their own
privacy policies.




YOUR RIGHTS

Quantum recognises the rights of data subjects as defined in the General Data
Protection Regulation (GDPR).

We will always seek to uphold those rights and the links provided will enable
you to communicate with us to exercise those rights, where relevant.



 * Your right to be informed (this page and further information in
   communications we might send to you)

 * Your right of access

 * Your right to rectification 

 * Your right of erasure (right to be forgotten) 

 * Your right of restriction of processing 

 * Your right to data portability 

 * Your right to object 



Quantum recognises your right to lodge a complaint with a supervisory authority.
You can access the ICO's website from this link.

.


QUANTUM MATRKETING



Quantum Marketing Group

Group Headquarters,
Abbey Wharf,
57 Kings Road,
Reading
Berkshire
RG1 3AB

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T: +44 (0) 118 902 2500

E:  enquiries@qm-g.com




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