URL: https://userguide.callerdesk.io/
Submission: On September 13 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 8 IPs in 2 countries across 7 domains to perform 20 HTTP transactions. The main IP is 34.250.145.164, located in Dublin, Ireland and belongs to AMAZON-02, US. The main domain is userguide.callerdesk.io.
TLS certificate: Issued by R3 on June 27th 2021. Valid for: 3 months.
This is the only time userguide.callerdesk.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
7 34.250.145.164 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
1 52.218.29.27 16509 (AMAZON-02)
3 52.209.52.91 16509 (AMAZON-02)
3 2600:9000:218... 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
20 8
Domain Requested by
7 userguide.callerdesk.io userguide.callerdesk.io
3 messenger.customerly.io userguide.callerdesk.io
messenger.customerly.io
3 app.customerly.io userguide.callerdesk.io
2 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
1 s3-eu-west-1.amazonaws.com userguide.callerdesk.io
1 www.googletagmanager.com userguide.callerdesk.io
1 stackpath.bootstrapcdn.com userguide.callerdesk.io
0 chat.customerly.io Failed messenger.customerly.io
0 stats.g.doubleclick.net Failed www.google-analytics.com
20 9

This site contains links to these domains. Also see Links.

Domain
callerdesk.io
facebook.com
twitter.com
linkedin.com
Subject Issuer Validity Valid
userguide.callerdesk.io
R3
2021-06-27 -
2021-09-25
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2021-03-01 -
2022-02-28
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2021-08-23 -
2021-11-15
3 months crt.sh
*.s3-eu-west-1.amazonaws.com
DigiCert Baltimore CA-2 G2
2021-06-23 -
2022-07-24
a year crt.sh
customerly.io
Amazon
2021-07-28 -
2022-08-26
a year crt.sh
*.customerly.io
Amazon
2021-07-28 -
2022-08-26
a year crt.sh

This page contains 1 frames:

Primary Page: https://userguide.callerdesk.io/
Frame ID: A150B3798EC86B3311C4C64A73A64033
Requests: 20 HTTP requests in this frame

Screenshot

Page Title

callerdesk.io - Help Center

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css

Overall confidence: 100%
Detected patterns
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

20
Requests

90 %
HTTPS

57 %
IPv6

7
Domains

9
Subdomains

8
IPs

2
Countries

521 kB
Transfer

1345 kB
Size

5
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set /
userguide.callerdesk.io/
9 KB
3 KB
Document
General
Full URL
https://userguide.callerdesk.io/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
34.250.145.164 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-250-145-164.eu-west-1.compute.amazonaws.com
Software
Apache/2.4.38 (Debian) / PHP/7.4.22
Resource Hash
5fd9af57aaa1250b5848236f739789fdca512bf23917ee0ecb8fe0d8172615fd

Request headers

Host
userguide.callerdesk.io
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Accept-Language
de-DE,de;q=0.9
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

Date
Mon, 13 Sep 2021 20:02:10 GMT
Server
Apache/2.4.38 (Debian)
X-Powered-By
PHP/7.4.22
Access-Control-Allow-Origin
*
Access-Control-Allow-Methods
GET, POST, PUT, DELETE
Access-Control-Allow-Headers
content-type, authentication
Set-Cookie
customerly_sid=8e70698e-0f79-437e-a524-9d32a3f63606; expires=Tue, 13-Sep-2022 20:02:10 GMT; Max-Age=31536000
Vary
Accept-Encoding
Content-Encoding
gzip
Content-Length
2429
Keep-Alive
timeout=5, max=100
Connection
Keep-Alive
Content-Type
text/html;charset=UTF-8
bootstrap.min.css
stackpath.bootstrapcdn.com/bootstrap/4.1.3/css/
138 KB
22 KB
Stylesheet
General
Full URL
https://stackpath.bootstrapcdn.com/bootstrap/4.1.3/css/bootstrap.min.css
Requested by
Host: userguide.callerdesk.io
URL: https://userguide.callerdesk.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:acf , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
7928b5ab63c6e89ee0ee26f5ef201a58c72baf91abb688580a1aa26eb57b3c11
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://userguide.callerdesk.io/
Origin
https://userguide.callerdesk.io
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 13 Sep 2021 20:02:15 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
MISS
cdn-edgestorageid
752, 617, 617
access-control-allow-origin
*
cdn-cachedat
2021-07-24 16:36:30
cdn-pullzone
252412
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
timing-allow-origin
*
last-modified
Mon, 25 Jan 2021 22:04:06 GMT
server
cloudflare
cdn-requestpullcode
200
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-type
text/css; charset=utf-8
cdn-cache
HIT
vary
Accept-Encoding
cache-control
public, max-age=31919000
cdn-uid
b1941f61-b576-4f40-80de-5677acb38f74
cdn-requestid
a44cfc0eb3205179160bb757bbb869d9
cf-ray
68e3f8e1de7b4e2c-FRA
cdn-requestcountrycode
DE
cdn-status
200
cdn-requestpullsuccess
True
style.css
userguide.callerdesk.io/assets/css/
12 KB
3 KB
Stylesheet
General
Full URL
https://userguide.callerdesk.io/assets/css/style.css
Requested by
Host: userguide.callerdesk.io
URL: https://userguide.callerdesk.io/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
34.250.145.164 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-250-145-164.eu-west-1.compute.amazonaws.com
Software
Apache/2.4.38 (Debian) /
Resource Hash
e1f7e3efd28c51c15d8303bddbd0978a101a8fdc7c78ea94949871d203cf2619

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
userguide.callerdesk.io
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
text/css,*/*;q=0.1
Cache-Control
no-cache
Sec-Fetch-Dest
style
Referer
https://userguide.callerdesk.io/
Cookie
customerly_sid=8e70698e-0f79-437e-a524-9d32a3f63606
Connection
keep-alive
Accept-Language
de-DE,de;q=0.9
Referer
https://userguide.callerdesk.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Mon, 13 Sep 2021 20:02:10 GMT
Content-Encoding
gzip
Last-Modified
Fri, 10 Sep 2021 21:48:04 GMT
Server
Apache/2.4.38 (Debian)
ETag
"2f38-5cbab11eacd00-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2746
jquery-3.3.1.min.js
userguide.callerdesk.io/assets/js/
85 KB
30 KB
Script
General
Full URL
https://userguide.callerdesk.io/assets/js/jquery-3.3.1.min.js
Requested by
Host: userguide.callerdesk.io
URL: https://userguide.callerdesk.io/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
34.250.145.164 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-250-145-164.eu-west-1.compute.amazonaws.com
Software
Apache/2.4.38 (Debian) /
Resource Hash
160a426ff2894252cd7cebbdd6d6b7da8fcd319c65b70468f10b6690c45d02ef

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
userguide.callerdesk.io
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
*/*
Cache-Control
no-cache
Sec-Fetch-Dest
script
Referer
https://userguide.callerdesk.io/
Cookie
customerly_sid=8e70698e-0f79-437e-a524-9d32a3f63606
Connection
keep-alive
Accept-Language
de-DE,de;q=0.9
Referer
https://userguide.callerdesk.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Mon, 13 Sep 2021 20:02:10 GMT
Content-Encoding
gzip
Last-Modified
Fri, 10 Sep 2021 21:48:04 GMT
Server
Apache/2.4.38 (Debian)
ETag
"1538f-5cbab11eacd00-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
30307
vote.js
userguide.callerdesk.io/assets/js/
1 KB
829 B
Script
General
Full URL
https://userguide.callerdesk.io/assets/js/vote.js
Requested by
Host: userguide.callerdesk.io
URL: https://userguide.callerdesk.io/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
34.250.145.164 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-250-145-164.eu-west-1.compute.amazonaws.com
Software
Apache/2.4.38 (Debian) /
Resource Hash
63ff30bf43b64d0850f1c03e5d9e879ac6e670d796847ca1d7ff67dac6a81ce3

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
userguide.callerdesk.io
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
*/*
Cache-Control
no-cache
Sec-Fetch-Dest
script
Referer
https://userguide.callerdesk.io/
Cookie
customerly_sid=8e70698e-0f79-437e-a524-9d32a3f63606
Connection
keep-alive
Accept-Language
de-DE,de;q=0.9
Referer
https://userguide.callerdesk.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Mon, 13 Sep 2021 20:02:10 GMT
Content-Encoding
gzip
Last-Modified
Fri, 10 Sep 2021 21:48:04 GMT
Server
Apache/2.4.38 (Debian)
ETag
"42d-5cbab11eacd00-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
479
js
www.googletagmanager.com/gtag/
101 KB
41 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-140865622-1
Requested by
Host: userguide.callerdesk.io
URL: https://userguide.callerdesk.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4007:81a::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
66c6b1d43621792f12f892b8ba493c9de8196a0c384a792cfacc8ff12aea74ad
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://userguide.callerdesk.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 13 Sep 2021 20:02:16 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
41242
x-xss-protection
0
last-modified
Mon, 13 Sep 2021 18:32:25 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Mon, 13 Sep 2021 20:02:16 GMT
80b46711.png
s3-eu-west-1.amazonaws.com/blackhole.customerly.io/knowledge-base/logos/
80 KB
80 KB
Image
General
Full URL
https://s3-eu-west-1.amazonaws.com/blackhole.customerly.io/knowledge-base/logos/80b46711.png
Requested by
Host: userguide.callerdesk.io
URL: https://userguide.callerdesk.io/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.218.29.27 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-eu-west-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
a5c332ee511fb8ce4709a0396436ee759431187be9ed8d215e65ad81822467fa

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://userguide.callerdesk.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Mon, 13 Sep 2021 20:02:22 GMT
Last-Modified
Thu, 03 Jun 2021 21:02:24 GMT
Server
AmazonS3
x-amz-request-id
3V5VW9B3S0GFTXQV
ETag
"1cc98f45644ab3cb26a01e8dc056d3d9"
Content-Type
application/octet-stream
x-amz-version-id
hBd_YgY3A7HBrj9ad4kNL0xjuIPojp5q
Accept-Ranges
bytes
Content-Length
81706
x-amz-id-2
LG9PfmoGZrQ86tpx/8c1rTqvD8lLpb5Cy3i4JN4VM0BN20kEEfpaMh8AsYy0aF8paXmk4AfAbck=
airplane_take_off.svg
app.customerly.io/assets/images/knowledge/icons/
6 KB
6 KB
Image
General
Full URL
https://app.customerly.io/assets/images/knowledge/icons/airplane_take_off.svg
Requested by
Host: userguide.callerdesk.io
URL: https://userguide.callerdesk.io/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.209.52.91 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-209-52-91.eu-west-1.compute.amazonaws.com
Software
Apache/2.4.38 (Debian) /
Resource Hash
57ac736b38fdbd33b85eec24caf6efbe22c0ff12574ce7abb54dccd6b6f2bda7

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://userguide.callerdesk.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 13 Sep 2021 20:02:21 GMT
last-modified
Fri, 03 Sep 2021 14:05:55 GMT
server
Apache/2.4.38 (Debian)
accept-ranges
bytes
etag
"175b-5cb17cc4036c0"
content-length
5979
content-type
image/svg+xml
about_us_male.svg
app.customerly.io/assets/images/knowledge/icons/
7 KB
8 KB
Image
General
Full URL
https://app.customerly.io/assets/images/knowledge/icons/about_us_male.svg
Requested by
Host: userguide.callerdesk.io
URL: https://userguide.callerdesk.io/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.209.52.91 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-209-52-91.eu-west-1.compute.amazonaws.com
Software
Apache/2.4.38 (Debian) /
Resource Hash
a57ad5ffa08fcd8db8cd1be6f3867a5da06e282de66a1f35397a70f52b22eff3

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://userguide.callerdesk.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 13 Sep 2021 20:02:21 GMT
last-modified
Fri, 03 Sep 2021 14:05:55 GMT
server
Apache/2.4.38 (Debian)
accept-ranges
bytes
etag
"1df7-5cb17cc4036c0"
content-length
7671
content-type
image/svg+xml
collaboration.svg
app.customerly.io/assets/images/knowledge/icons/
10 KB
10 KB
Image
General
Full URL
https://app.customerly.io/assets/images/knowledge/icons/collaboration.svg
Requested by
Host: userguide.callerdesk.io
URL: https://userguide.callerdesk.io/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.209.52.91 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-209-52-91.eu-west-1.compute.amazonaws.com
Software
Apache/2.4.38 (Debian) /
Resource Hash
7908601c43fe51949fa3a24465a27bdd594bdf060b8110d5355dcc2ff826381a

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://userguide.callerdesk.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 13 Sep 2021 20:02:21 GMT
last-modified
Fri, 03 Sep 2021 14:05:55 GMT
server
Apache/2.4.38 (Debian)
accept-ranges
bytes
etag
"26db-5cb17cc4036c0"
content-length
9947
content-type
image/svg+xml
circles.svg
userguide.callerdesk.io/assets/images/
4 KB
4 KB
Image
General
Full URL
https://userguide.callerdesk.io/assets/images/circles.svg
Requested by
Host: userguide.callerdesk.io
URL: https://userguide.callerdesk.io/assets/css/style.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
34.250.145.164 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-250-145-164.eu-west-1.compute.amazonaws.com
Software
Apache/2.4.38 (Debian) /
Resource Hash
349fee71c81fbc1f8207b3bb6bf9a30363716a85fad06cca27ecda516ad38d60

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
userguide.callerdesk.io
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
Cache-Control
no-cache
Sec-Fetch-Dest
image
Referer
https://userguide.callerdesk.io/assets/css/style.css
Cookie
customerly_sid=8e70698e-0f79-437e-a524-9d32a3f63606
Connection
keep-alive
Accept-Language
de-DE,de;q=0.9
Referer
https://userguide.callerdesk.io/assets/css/style.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Mon, 13 Sep 2021 20:02:16 GMT
Last-Modified
Fri, 10 Sep 2021 21:48:04 GMT
Server
Apache/2.4.38 (Debian)
ETag
"1021-5cbab11eacd00"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
4129
arrow.svg
userguide.callerdesk.io/assets/images/
1 KB
1 KB
Image
General
Full URL
https://userguide.callerdesk.io/assets/images/arrow.svg
Requested by
Host: userguide.callerdesk.io
URL: https://userguide.callerdesk.io/assets/css/style.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
34.250.145.164 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-250-145-164.eu-west-1.compute.amazonaws.com
Software
Apache/2.4.38 (Debian) /
Resource Hash
1c2c0585214d124ca419087426effa5f5e1315b1dcd755c960769ac8e6879072

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
userguide.callerdesk.io
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
Cache-Control
no-cache
Sec-Fetch-Dest
image
Referer
https://userguide.callerdesk.io/assets/css/style.css
Cookie
customerly_sid=8e70698e-0f79-437e-a524-9d32a3f63606
Connection
keep-alive
Accept-Language
de-DE,de;q=0.9
Referer
https://userguide.callerdesk.io/assets/css/style.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Mon, 13 Sep 2021 20:02:16 GMT
Last-Modified
Fri, 10 Sep 2021 21:48:04 GMT
Server
Apache/2.4.38 (Debian)
ETag
"4d8-5cbab11eacd00"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1240
fontawesome-webfont.woff2
userguide.callerdesk.io/assets/fonts/font-awesome/
75 KB
76 KB
Font
General
Full URL
https://userguide.callerdesk.io/assets/fonts/font-awesome/fontawesome-webfont.woff2?v=4.6.3
Requested by
Host: userguide.callerdesk.io
URL: https://userguide.callerdesk.io/assets/css/style.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
34.250.145.164 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-250-145-164.eu-west-1.compute.amazonaws.com
Software
Apache/2.4.38 (Debian) /
Resource Hash
2adefcbc041e7d18fcf2d417879dc5a09997aa64d675b7a3c4b6ce33da13f3fe

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Origin
https://userguide.callerdesk.io
Accept-Encoding
gzip, deflate, br
Host
userguide.callerdesk.io
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Sec-Fetch-Mode
cors
Accept
*/*
Cache-Control
no-cache
Sec-Fetch-Dest
font
Referer
https://userguide.callerdesk.io/assets/css/style.css
Cookie
customerly_sid=8e70698e-0f79-437e-a524-9d32a3f63606
Connection
keep-alive
Referer
https://userguide.callerdesk.io/assets/css/style.css
Origin
https://userguide.callerdesk.io
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Mon, 13 Sep 2021 20:02:16 GMT
Last-Modified
Fri, 10 Sep 2021 21:48:04 GMT
Server
Apache/2.4.38 (Debian)
ETag
"12d68-5cbab11eacd00"
Content-Type
font/woff2
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
77160
launcher.js
messenger.customerly.io/
3 KB
2 KB
Script
General
Full URL
https://messenger.customerly.io/launcher.js
Requested by
Host: userguide.callerdesk.io
URL: https://userguide.callerdesk.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:218e:2800:5:2576:5040:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
f917b67c099a268956238a7e485b16bcc86dfc3ac2f9c24d69e0f1d8ef9e8756

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://userguide.callerdesk.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

x-amz-version-id
FLE.HiTHlKlQitM01KyXNQXje5yaXX0F
content-encoding
gzip
last-modified
Mon, 06 Sep 2021 11:40:22 GMT
server
AmazonS3
age
1202
etag
W/"808ac32369f0653b7033362b8adeb52f"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 59217f0941f089caa7fbc6da584e0d2f.cloudfront.net (CloudFront)
cache-control
max-age=3600,stale-while-revalidate=86400,public
date
Mon, 13 Sep 2021 19:42:51 GMT
x-amz-cf-pop
CDG52-P1
x-amz-cf-id
lg8XbNLINXrr9rGQ9O3rO5Tgl93Kcrp9883pw6hpw-MuTe6byq1vXQ==
analytics.js
www.google-analytics.com/
48 KB
20 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-140865622-1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4007:806::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
fd222137f245c06ddb4c4d44db41f12138dad6cf8ef5d4d4a5e500f38f0c8c62
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://userguide.callerdesk.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Wed, 11 Aug 2021 00:32:57 GMT
server
Golfe2
age
4981
date
Mon, 13 Sep 2021 18:39:20 GMT
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
19747
expires
Mon, 13 Sep 2021 20:39:20 GMT
2.7889d83c.chunk.js
messenger.customerly.io/static/js/
467 KB
147 KB
Script
General
Full URL
https://messenger.customerly.io/static/js/2.7889d83c.chunk.js
Requested by
Host: messenger.customerly.io
URL: https://messenger.customerly.io/launcher.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:218e:2800:5:2576:5040:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
8bb4c24f1a192632f4b0a455e5e640e0a833710d89d333913b35a62d4f7076c9

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://userguide.callerdesk.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

x-amz-version-id
PhqteZwHjT5cNGmVW_6lAAlCGDf7CDoF
content-encoding
gzip
last-modified
Mon, 06 Sep 2021 11:40:19 GMT
server
AmazonS3
age
30093
etag
W/"f39b12bfee1ad9f691bc1b43f98917ed"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 59217f0941f089caa7fbc6da584e0d2f.cloudfront.net (CloudFront)
cache-control
max-age=86400,stale-while-revalidate=172800,public
date
Mon, 13 Sep 2021 11:40:52 GMT
x-amz-cf-pop
CDG52-P1
x-amz-cf-id
FVPp7UqlBsXMSiYxtNqES6n5bfZRinn37X0GpW0pcSP-CjhhLelHpA==
main.4860b66e.chunk.js
messenger.customerly.io/static/js/
297 KB
66 KB
Script
General
Full URL
https://messenger.customerly.io/static/js/main.4860b66e.chunk.js
Requested by
Host: messenger.customerly.io
URL: https://messenger.customerly.io/launcher.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:218e:2800:5:2576:5040:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
38a94f4a2c49fc6defe5a502dd7133160eedb4c5b152430a71a49933533e15b4

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://userguide.callerdesk.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

x-amz-version-id
7enJExHUNgCQV1wOzK5RvsFzbaOjgCNW
content-encoding
gzip
last-modified
Mon, 06 Sep 2021 11:40:19 GMT
server
AmazonS3
age
30068
etag
W/"37c2166aa04127d8b7897132a7e35c93"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 59217f0941f089caa7fbc6da584e0d2f.cloudfront.net (CloudFront)
cache-control
max-age=86400,stale-while-revalidate=172800,public
date
Mon, 13 Sep 2021 11:41:20 GMT
x-amz-cf-pop
CDG52-P1
x-amz-cf-id
eB0DQ9qZy7I-EzgdFu84tSQq1IrrLXLHoLSLCiVXB8DOjRtsJD9PiA==
collect
www.google-analytics.com/j/
2 B
212 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j93&a=1899718814&t=pageview&_s=1&dl=https%3A%2F%2Fuserguide.callerdesk.io%2F&ul=en-us&de=UTF-8&dt=callerdesk.io%20-%20Help%20Center&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YEBAAUABAAAAAC~&jid=879378721&gjid=333345965&cid=1708326988.1631563341&tid=UA-140865622-1&_gid=1534856019.1631563341&_r=1&gtm=2ou910&z=1988846669
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4007:806::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://userguide.callerdesk.io/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Mon, 13 Sep 2021 20:02:21 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://userguide.callerdesk.io
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
0
0

ping
chat.customerly.io/v2/
0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
stats.g.doubleclick.net
URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j93&tid=UA-140865622-1&cid=1708326988.1631563341&jid=879378721&gjid=333345965&_gid=1534856019.1631563341&_u=YEBAAUAAAAAAAC~&z=516443763
Domain
chat.customerly.io
URL
https://chat.customerly.io/v2/ping

Verdicts & Comments Add Verdict or Comment

22 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onbeforexrselect boolean| originAgentCluster function| $ function| jQuery function| setReaction function| gtag object| dataLayer object| customerly object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga string| CUSTOMERLY_WIDGET_BASE_URL string| CUSTOMERLY_WIDGET_RUNTIME_JS string| CUSTOMERLY_WIDGET_MAIN_JS function| loadjscssfile object| divroot object| webpackJsonpwidget object| gaplugins object| gaGlobal object| gaData object| regeneratorRuntime

5 Cookies

Domain/Path Name / Value
userguide.callerdesk.io/ Name: customerly_sid
Value: 8e70698e-0f79-437e-a524-9d32a3f63606
.callerdesk.io/ Name: _ga
Value: GA1.2.1708326988.1631563341
.callerdesk.io/ Name: _gid
Value: GA1.2.1534856019.1631563341
.callerdesk.io/ Name: _gat_gtag_UA_140865622_1
Value: 1
app.customerly.io/ Name: AWSALBCORS
Value: vUXS2jb9I8UwF1zHuWeF3BH83KbnbHFvjCicLYaqLBE5Abq7TvftLOm4cTOmGRWnPGTCMFURCBuCdO/ObmqHHlG5b8yGL1VqGqJFoid8NLr0BPaD8lypXGqzHU9y

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

app.customerly.io
chat.customerly.io
messenger.customerly.io
s3-eu-west-1.amazonaws.com
stackpath.bootstrapcdn.com
stats.g.doubleclick.net
userguide.callerdesk.io
www.google-analytics.com
www.googletagmanager.com
chat.customerly.io
stats.g.doubleclick.net
2600:9000:218e:2800:5:2576:5040:93a1
2606:4700::6812:acf
2a00:1450:4007:806::200e
2a00:1450:4007:81a::2008
34.250.145.164
52.209.52.91
52.218.29.27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