www.freshworks.com Open in urlscan Pro
18.66.112.97  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Skip to main content
 * Products
   Software
    * 
      Customer Service SuiteThe all-in-one solution, boosted with generative AI
    * 
      FreshserviceModern and intuitive IT service management
    * 
      FreshdeskDelight customers and agents with effortless service and support
    * 
      FreshsalesBoost sales and productivity with a unified CRM
    * 
      FreshchatAI-powered bots and live chat across every messaging channel
    * 
      FreshmarketerMultichannel marketing campaigns for e-commerce
   
   All products and trials
   
   Solutions
    * 
      Customer Service & Support
    * 
      IT Service Management
    * 
      Conversational Engagement
    * 
      Marketing Automation
    * 
      Enterprise Service Management
    * 
      Sales Automation
    * 
      Customer Relationship Management

 * Platform
   Our platform
    * 
      Overview
    * 
      AI capabilities
    * 
      Latest innovations
   
   Integrations
    * 
      App marketplace
    * 
      Developers
    * 
      Technical alliances
   
   What's new
    * 
      New Customer Service SuiteIntroducing all-in-one self-service,
      conversational support, and ticketing. Omnichannel and supercharged with
      AI.
      Learn more
      
    * 
      Announcing Freddy AI + GPTWe’re bringing the power of AI and GPT models to
      the Freshworks product suite
      Learn more
      

 * Resources
   Customers
    * 
      Case studies
    * 
      Community
    * 
      Training
    * 
      Services
    * 
      Support
   
   Company
    * 
      About
    * 
      Leadership
    * 
      Careers
    * 
      Partners
    * 
      Insights & Trends
   
   Trending
    * 
      Blue Nile + FreshsalesHow Blue Nile slashed no-show rates by half and aced
      customer experience with Freshsales
      Watch now
      
    * 
      More impact, less stressSee how IT, Customer Service, and CRM teams
      succeed with Freshworks
      Watch now
      

Demo
Pricing
EnglishDeutschEspañol (España)Español (América
Latina)Français日本語NederlandsPortuguêsSvenska한국어ภาษาไทยPolskiItalianoTürkçe
Free trial

 * Freshservice

FeaturesIntegrationsWhat's New


FRESHSERVICE

Right-size your IT service management without skipping a beat. Your
employees—and CFO—will thank you.

Start free trialRequest demo



0:00/ 0:00



TRUSTED BY 60,000+ BUSINESSES



ACHIEVE MORE WITH LESS

Freshservice is the modern, intuitive, and cost-effective way to keep your
business humming.

ITSM


MODERNIZE YOUR SERVICE MANAGEMENT INSTANTLY

Designed with users in mind, Freshservice is easy to set up out of the box.
Powerful AI and automation capabilities help employees address requests right in
the tools they’re already working in.

Explore ITSM





ITOM


MINIMIZE DOWNTIME. MAXIMIZE SERVICE AVAILABILITY

Break down the wall between service and operations management. Automated alert
grouping, on-call management, and intelligent alert management rules will keep
your business firing on all cylinders.

Explore ITOM





ITAM


DISCOVER, OPTIMIZE, AND MANAGE ALL YOUR IT ASSETS

Freshservice gives you a real-time view of your infrastructure, allowing you to
build an auto-updating CMDB for all your hardware, software, and SaaS quickly
and easily.

Explore ITAM





Freshservice for Business Teams


STREAMLINE PROCESSES ACROSS DEPARTMENTS

IT, HR, Facilities, Legal - extending Freshservice across business teams
eliminates the need for multiple tools, all while delivering your employees a
consistent service environment.

Explore Business Teams





Project Management


PLAN AND IMPLEMENT PROJECTS EASILY

With Freshservice, you can create templates for agile and waterfall projects
from scratch or from existing tickets. Our native AI will report on resources,
timelines, and even predict project outcomes.

Explore Project Management





Integrated platform


A PLATFORM THAT GETS EVERYONE ON THE SAME PAGE

Eliminating silos leads to greater visibility which leads to faster resolutions.
Integrating service management on a single platform accomplishes all of the
above. Did we mention it reduces costs too?

About our platform







WE LOVE OUR CUSTOMERS. HAPPILY, THE FEELING IS MUTUAL.

If another organization is frustrated with their current ITSM tool and wants a
breath of fresh air, then Freshservice is there ready and waiting.

Adam Le FeuvreProduct Manager, M&C Saatchi
Read story



We’ve seen infinite improvements in our service desk with Freshservice. Being an
evidence-based business, Freshservice helps us drive intelligent decisions by
letting us track data.

Kimberly StricklandCC Innovations Manager
Read story



If you want to organize the work well, transparency and structure is a
prerequisite. Freshservice offers us that transparency. We no longer need
face-to-face work meetings to distribute the workload, we do it in Freshservice.

Benjamin MuratetVP RevTech and Distribution, Radisson Hotels
Read story



I was surprised at the speed of implementation. Freshservice was available the
next day and ready to use in under a week.

Craig BellIT Service Director, Cordant Group
Read story



We have found great value in Freshservice’s configurable workflows, unified
portal and the ability to set up the platform in local languages. We believe
this will help the way we manage incidents across our locations to provide the
best experience for our customers.

Anne-Marie LetourneauInternational Operations Project Manager, HelloFresh
Read story





RECOMMENDED BY LEADING INDUSTRY EXPERTS




SEE WHY BUSINESS TEAMS CHOOSE FRESHWORKS

Experience the everyday excellence of a unified, AI-powered solution to all your
business needs



Start free trialRequest demo

Contact Freshworks+1 (855) 747 6767 or sales@freshworks.com
Company
 * About
 * Leadership
 * Investors
 * Careers
 * Customers
 * Partners
 * Events
 * Insights & Trends
 * News
 * Contact

Support & Success
 * Support
 * Training & Certification
 * Services
 * Student Academy
 * Community

Products
 * What’s New
 * Customer Service Suite
 * Freshdesk
 * Freshchat
 * Freshservice
 * Freshsales
 * Freshmarketer
 * Freshworks Neo
 * Freddy AI

 * 
 * 
 * 
 * 


 * Legal
 * Privacy Notice
 * Site Terms
 * Cookie Policy
 * Do Not Share My Personal Information
 * Security
 * Accessibility
 * Unsubscribe
 * Sitemap

© 2023 Freshworks Inc. All Rights Reserved




PRIVACY PREFERENCE CENTER




YOUR PRIVACY

YOUR PRIVACY

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
More information


 * STRICTLY NECESSARY COOKIES
   
   STRICTLY NECESSARY COOKIES
   
   Always Active
   Strictly Necessary Cookies
   
   These cookies are necessary for the website to function and cannot be
   switched off in our systems. They are usually only set in response to actions
   made by you which amount to a request for services, such as setting your
   privacy preferences, logging in or filling in forms.    You can set your
   browser to block or alert you about these cookies, but some parts of the site
   will not then work. These cookies do not store any personally identifiable
   information.


 * FUNCTIONAL COOKIES
   
   FUNCTIONAL COOKIES
   
   Functional Cookies
   
   These cookies enable the website to provide enhanced functionality and
   personalisation. They may be set by us or by third party providers whose
   services we have added to our pages.    If you do not allow these cookies
   then some or all of these services may not function properly.


 * PERFORMANCE COOKIES
   
   PERFORMANCE COOKIES
   
   Performance Cookies
   
   These cookies allow us to count visits and traffic sources so we can measure
   and improve the performance of our site. They help us to know which pages are
   the most and least popular and see how visitors move around the site.    All
   information these cookies collect is aggregated and therefore anonymous. If
   you do not allow these cookies we will not know when you have visited our
   site, and will not be able to monitor its performance.


 * TARGETING COOKIES
   
   TARGETING COOKIES
   
   Targeting Cookies
   
   These cookies may be set through our site by our advertising partners. They
   may be used by those companies to build a profile of your interests and show
   you relevant adverts on other sites.    They do not store directly personal
   information, but are based on uniquely identifying your browser and internet
   device. If you do not allow these cookies, you will experience less targeted
   advertising.

Back Button


ADVERTISING COOKIES

Filter Button
Consent Leg.Interest
Select All Vendors
Select All Vendors
Select All Hosts

Select All



Clear Filters

Information storage and access
Apply
Confirm My Choices Allow All


We use cookies to track visitors, measure ads, ad campaign effectiveness and
analyze site traffic. We may also share information about your use of our site
with 3rd parties. For more info, see, ourCookie Policy and ourPrivacy Policy. By
clicking on "Cookie Preference Manager" you can choose to enable only certain
cookie categories. By clicking "ACCEPT ALL" you agree to the storing of all
cookies on your device.

Manage Preferences ACCEPT ALL