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AustauschMarket

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How to trade
Market
What is Market? What is it for?What is a Steam API-key?How does the Buy section
work on Market?How do I put an item up for sale in the "Sell" section?How to
withdraw the balance?How will I know if someone wants to buy my item?What is
Online/Offline status? How does it work?
Steam Guard
Can I trade on CS.MONEY without Steam Guard enabled?What should I do if my Steam
guard is active but the site says that it is not?How to activate Steam Guard
mobile authenticator?
Trade lock
I have accepted a trade with trade locked items, how can I withdraw them?Why can
I see my item on the site's inventory but not in Steam?Why can’t I receive all
my items in 1 trade?How much time do I have to withdraw items from the site?Can
I trade my trade locked items?
Trade balance
How can I use my Trade balance on the site?Why can't I buy an item, although I
have enough Trade balance?Can I use my Trade balance and items in the same
trade?Can I transfer my Trade balance or items to another account?
Item status
Why can’t I trade some of my items on the site?Where can I check the status of
an item?
Problems with trade
Why the trade is still not accepted on the site, although I have accepted it in
Steam?I only received part of the items and the rest of trades were declined.
What do I do?Why is my trade still pending even though I’ve accepted it on
Steam?My trade doesn’t come and has a "Waiting" status. What to do?Why is my
trade declining automatically?How to decline the trade?I get an error "Your
Steam level is less than 2". How do I fix it?
Adding funds
How long does it take to receive a balance after a successful payment?How do I
top up my balance with a bank card?Is there any commissions on adding funds?Can
I increase my payment bonus in Trade mode?What should I do if my money has been
deducted, but on the site it says that the transaction was cancelled?I
accidentally added funds on the site, can I make a refund?Why the payment page
shows that I was blocked?Can I add funds with my currency if I don’t have US
dollars?
Security
How can I protect myself from scam during the trade?How to distinguish a real
CS.MONEY bot from a fake bot?How does the CS.MONEY Antiscam extension work?What
to do if scammer accessed my account?
Prime
What do I get by activating a Prime subscription?How to turn off automatic
renewal for a Prime subscription?Is it possible to refund or freeze a Prime
subscription?Can I transfer an active Prime subscription from one account to
another?
Prices
Why do my items cost less than on Steam market?Why has my item price dropped
after the trade?Are there any overpays for stickers or Float? Why there is no
overpay for my item?Why the price of an item in my inventory is much lower than
the price from your bots?How does the extra charge for lock work?Why the
commission for some items is more than 7%?Can I lower the commission?Can I find
out the price of an item if it is not in my inventory?
Partnership
How to sell items
How to sell items on Trade mode?How can I remove my skin from the “Sell” in
Trade mode?What does the purple bolt mean when I’m selling my skin?Why do I have
to give my skin to the bot when selling my item in Trade mode?Can I offer my own
price for the user’s item?
"Stickers on skin" filter
What are "Stickers"?How does the sticker filter work?What does the "By slot"
option mean?How to open more search options?What does the "Streak" option
mean?How does the Scratched filter work? What is it for?
Auction
How to use the auction?Can I cancel my bet?Can I put my items on auction?How do
I know that my bet has won?Where do skins go if no one bets on them?
Personal verification (KYC)
How do I verify my identity with KYC?What information is required for successful
verification?Why do I need KYC verification?How long does it take to verify?Why
was my verification application rejected?
Back to FAQ
I get an error "Your Steam level is less than 2". How do I fix it?
In order to trade on CS.MONEY, you must either have at least Steam profile level
2 or have inventory that costs $5 or more.
If you are still unable to trade, please contact our support team and they will
help you to resolve this issue.



HÄUFIG GESTELLTE FRAGEN


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