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Thank you very much for taking the time to participate in this brief survey.
Your input is greatly appreciated and it will be used to improve our services.

Thinking about your experience in this call, overall how satisfied are you with
the service and support you received?
Completely satisfied
Mostly satisfied
Neither satisfied or dissatisfied
Mostly dissatisfied
Completely dissatisfied
Clear Answer

How satisfied are you with the representative’s level of knowledge about our
products and services?
Completely satisfied
Mostly satisfied
Neither satisfied or dissatisfied
Mostly dissatisfied
Completely dissatisfied
Clear Answer

How satisfied are you with the representative’s level of courtesy?
Completely satisfied
Mostly satisfied
Neither satisfied or dissatisfied
Mostly dissatisfied
Completely dissatisfied
Clear Answer

Please evaluate the representative's ability to communicate clearly.
Excellent
Average
Poor
Clear Answer

How satisfied were you with the amount of time it took the representative to
handle your question or issue?
Completely satisfied
Mostly satisfied
Neither satisfied or dissatisfied
Mostly dissatisfied
Completely dissatisfied
Clear Answer

Comments
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Thank you for taking the time to provide us with your valuable feedback.

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