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Submitted URL: http://t.dm.maytag.com/r/?id=h5656e2f5%2C5102d4f5%2C41f18d6c
Effective URL: https://www.maytag.com/return-policy.html?cmp=mtg:om_mdajuloh:ocm:email:sql:mda:ba:na:s2a:img:na:4:na:na::ae
Submission Tags: falconsandbox
Submission: On February 18 via api from US — Scanned from DE
Effective URL: https://www.maytag.com/return-policy.html?cmp=mtg:om_mdajuloh:ocm:email:sql:mda:ba:na:s2a:img:na:4:na:na::ae
Submission Tags: falconsandbox
Submission: On February 18 via api from US — Scanned from DE
Form analysis
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<div class="header-suggestions-panel__products" data-products-text="Recommended Products" data-view-all-aria-label="View All link for RECOMMENDED PRODUCTS" data-view-all="View all">
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<form class="header-search-form" action="">
<div class="header-search-form__search-items">
<div class="header-search-form__input">
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<div class="header-search-close" tabindex="0">
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<div class="header-suggestions-combined suggestions-disabled">
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<span class="header-suggestions-term"> Suggestions </span>
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<span class="header-suggestions-term"> Content & Manuals </span>
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POST /content/maytagv2/en_us/return-policy.whr.commerce.login.json
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data-form-success="https://www.maytag.com/store/maytag-us/en_US/your-account/dashboard" data-form-required-message="Please fill out this field."
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<abbr class="form-req" title="Required Information">*</abbr> Required Information
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<div class="form-submit-error"> Generic form submit error message if an error response is not returned or is empty but an error has occurred. <a href="#">Link Example</a>
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<h3 class="login-title login-title--complete-account">Complete Your Account</h3>
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Text Content
Skip to main content PRESIDENTS' DAY SAVINGS | SIGN IN TO UNLOCK 15% OFF SELECT MAJOR APPLIANCES‡‡ See Details SIGN IN ‡‡Ends March 1, 2023 at 11:59PM EST. Excludes ground shipped products. Discount taken off regular price excluding taxes, delivery, install/uninstall and haul-away. Only valid for new orders on maytag.com. Major appliances limited to washers, dryers, refrigerators, ranges, cooktops, wall ovens, microwaves, dishwashers, hoods, freezers, beverage & wine centers, ice makers, and compactors. While supplies last. Our brands: Your location: Not Determined Location: ZIP Code Providing your exact location will allow us to ensure our products are available in your area. ZIP Code: Oops! We seem to have lost our map and can't update your zip code right now. Please try again in a bit. This site only ships to the United States. Please provide a US ZIP code. This site only ships to the United States. Please provide a US ZIP code. Visit KitchenAid International Update Location Order Status Find a Store Help Contact Us Order Status Find a Store Help Live Chat Close Suggestions Content & Manuals View all Sign In or Create account Hello, My Account Hello, My Account Dashboard Wish List My Appliances Profile Information Address Book Saved Payment Information Service Plans My Subscriptions My Orders Sign Out Trigger MY CART All Merchandise in Cart: Order Discount: Total: (Before Taxes, Shipping, and Services): Proceed to Checkout Your Shopping Cart is Empty Link your shopping cart across all your devices! Sign in to your account to save and access your shopping cart on your desktop, tablet, or mobile device. Be sure to check out our latest offers to start saving! Menu Close Close Suggestions Content & Manuals View all * Washers & Dryers Explore Washers Explore Washers * Top Load * Front Load * Shop All Washers Explore Dryers Explore Dryers * Top Load * Front Load * Electric * Gas * Shop All Dryers Explore Laundry Explore Laundry * Laundry Sets * Stackable Laundry * Smart Laundry * Extra Power Feature * Pet Pro System Laundry Awards Laundry Awards ADA Compliant Appliances ADA Compliant Appliances ALL-IN-ONE SOURCE LAUNDRY ARTICLES Learn More TRENDING PRODUCT ARTICLE WASHER & DRYER SETS Learn More * Kitchen Explore Refrigerators Explore Refrigerators * French Door * Side by Side * Top Freezer * Bottom Freezer * Counter Depth * Shop All Refrigerators Explore Freezers Explore Freezers * Chest * Upright Explore Wall Ovens Explore Wall Ovens * Single * Double * Wall Oven & Microwave Combos * Shop All Wall Ovens Explore Dishwashers Explore Dishwashers * Top Control * Front Control * Third Level Rack * Dual Power Filtration * Shop All Dishwashers Explore Microwaves Explore Microwaves * Countertop * Over the Range * Shop All Microwaves Explore Ranges Explore Ranges * Slide-In * Freestanding Single * Double Oven * Electric * Gas * Air Fry Feature * Shop All Ranges Explore Cooktops Explore Cooktops * Electric * Gas * Shop All Cooktops Hoods & Downdrafts Hoods & Downdrafts Kitchen Awards Kitchen Awards ADA Compliant Appliances ADA Compliant Appliances ALL-IN-ONE SOURCE KITCHEN ARTICLES Learn More TRENDING FEATURE AIR FRY IN MY OVEN Learn More * Other Products Home Solutions Home Solutions * Central Heating & Cooling * Water Treatment * Central Vacuums * Irons Affresh Cleaners Affresh Cleaners * Kitchen * Laundry Swash Detergent Swash Detergent * Shop All TRENDING TIP USE LESS DETERGENT Learn More WATER FILTERS HOW TO REPLACE Learn More * Parts & Accessories Laundry Parts & Accessories Laundry Parts & Accessories * Washer * Dryer Kitchen Parts & Accessories Kitchen Parts & Accessories * Refrigerator * Dishwasher * Range * Microwave Water Filters Water Filters * Subscriptions Pedestals Pedestals Affresh Appliance Cleaners Affresh Appliance Cleaners Swash Laundry Detergent Swash Laundry Detergent TRENDING PRODUCT ARTICLE WASHER PEDESTALS Learn More WATER FILTERS HOW TO REPLACE Learn More * Blog Info Hub Info Hub * Kitchen Articles * Laundry Articles The Maytag Man The Maytag Man BGCA Relationship BGCA Relationship BEST-RATED WASHING MACHINES FROM MAYTAG® Find the best washer for your laundry needs. LEARN MORE EXPLORE DIFFERENT TYPES OF COOKTOPS AND THEIR BENEFITS Explore different types of cooktops and learn more about their benefits. LEARN MORE BEST MAYTAG® DRYER FOR YOU Trying to find the best clothes dryer for your home? Let us help. LEARN MORE HOW TO REMOVE GREASE STAINS FROM CLOTHES Our guide to grease stains will help you remove them from common fabrics. LEARN MORE * Sale Appliance Sales Appliance Sales * Kitchen * Laundry Maytag® Outlet Maytag® Outlet * Shop All Outlet Rebates & Promotions Rebates & Promotions Discount Programs Discount Programs * Military * Healthcare * First Responders * Teachers & Students PRESIDENTS' DAY SAVINGS SAVE ON SELECT KITCHEN & LAUNDRY APPLIANCES SHOP NOW * Service & Support Delivery & Install Delivery & Install * Pre-Delivery Instructions * Arrival & Installation * Returns, Exchanges & Cancellations Payment Options Payment Options Appliance Financing Appliance Financing Repair or Replace? Repair or Replace? * Troubleshoot * Self Repair * Service Estimates * Schedule Service * Replace Owner Center Owner Center * Register Your Product * Product Manuals * Product Help * Warranty Information * Extended Service Plans Smart Appliances Smart Appliances * Connect Your Smart Appliance Contact Us Support Phone Number: 1-800-344-1274 Additional contact info and hours of operation. Live Chat Chat with Us Email Us * * x SIGN IN * Required Information Generic form submit error message if an error response is not returned or is empty but an error has occurred. Link Example * Email Address: * Password: Show Hide Forgot your Password? * I agree to the Terms of Use and acknowledge the Privacy Notice SIGN IN or Continue with Google Icons/facebook Created with Sketch. Continue with Facebook Create an Account COMPLETE YOUR ACCOUNT Maytag will be using the following information we gathered from the external platform you selected to create your account. * I agree to the Terms of Use and acknowledge the Privacy Notice Create an Account Are you a medical professional? If yes, we can offer you special offers if you sign up, do you want to continue? Yes Skip block.addtocart.title block.addtocart.message block.addtocart.close Trigger Modal SESSION TIME OUT Your session is about to expire. Continue Shopping SESSION TIMED OUT Your session has expired. Continue Shopping Avatar/Fill - Default Added to Cart Avatar/Fill - Default Unable to Add to Cart Delivery & Installation Options Your current location is Canada You’re currently browsing the US version of Maytag's site. Would you like to go to the Maytag Canada site instead? Continue browsing Go to Canada * Home * Return Policy & Cancellations RETURNS, EXCHANGES & CANCELLATIONS Maytag sweats the details. From service to performance, each appliance should be as dependable as the next. If something isn't right, Maytag's here to help. HOW RETURNS WORK Our team is happy to help with returns for products you purchased through Maytag.com. Simply call 1-800-344-1274 for major appliances and major appliance parts & accessories, 1-800-541-6390 for water filters, or 1-800-643-0961 for appliance cleaners. Have your order number or product serial number handy and we can help you through the process. NOTE: We only accept returns for products purchased directly from Maytag.com. If you purchased a product at another retailer, please contact that retailer regarding your return. MAJOR APPLIANCE GUEST USERS RETURNS WITHIN 30 DAYS — NO RETURN FEES Not happy with your new product? No matter the reason, it's no problem. Request your return within 30 days from the date of delivery for a product refund of products that are in new and unused condition. Simply call 1-866-698-2538 with your order number or product serial number handy. Delivery, shipping and service fees will not be refunded. RETURNS WITHIN 45 CALENDAR DAYS PRODUCTS DAMAGED UPON DELIVERY (Damage including scratches, dents, chips, and other damage from defects in materials and/or workmanship.) If you notice your product was delivered damaged, you can request a return, exchange or repair within 30 calendar days by calling us at 1-866-698-2538. * For an exchange, you will not be charged any additional delivery, shipping or service fees. Depending on the new item’s price difference, you’ll receive a credit or charge to the credit card used to purchase the original product. * For a return, you will receive a product refund, but delivery, shipping and service fees will not be refunded. Please call us to discuss the nature of the damage and confirm that you qualify for the product refund. * If you’re interested in a repair, just call the same number to schedule service. MAJOR APPLIANCE RETURNS FOR ANY OTHER REASON If you're not happy with your product for any other reason, you have up to 45 calendar days to request a return. An additional restocking fee of 15% of the product cost will be applied, with a $50 minimum. Original delivery, shipping and service fees will not be refunded. Please call us at 1 (800) 422-1230 to arrange for the return. NOTE: If you're returning a product from Hawaii, your return will only be subject to a flat $50 restocking fee. AFTER 45 CALENDAR DAYS If the 45-day return window has passed, and your product is still under warranty, call us for warranty service or to schedule a repair. Fees may apply. Not happy for any reason? Call us at 1-866-698-2538 so we better understand how to help your situation. ACCOUNT HOLDERS RETURNS WITHIN 60 DAYS — NO RETURN FEES Enjoy peace of mind with 60 day returns on major appliances for Maytag.com Account Holders. Request your return within 60 days from the date of delivery for a product refund of your unused major appliance. Simply call 1-866-698-2538 with your order number or product serial number handy. Delivery, shipping and service fees will not be refunded PRODUCTS DAMAGED UPON DELIVERY (Damage including scratches, dents, chips, and other damage from defects in materials and/or workmanship.) If you notice your product was delivered damaged, you can request a return, exchange or repair within 60 calendar days by calling us at 1-866-698-2538. * For an exchange, you will not be charged any additional delivery, shipping or service fees. Depending on the new item’s price difference, you’ll receive a credit or charge to the credit card used to purchase the original product. * For a return, you will receive a product refund, but delivery, shipping and service fees will not be refunded. Please call us to discuss the nature of the damage and confirm that you qualify for the product refund. * If you’re interested in a repair, just call the same number to schedule service. After 60 Calendar Days If the 60-day return window has passed, and your product is still under warranty, call us for warranty service or to schedule a repair. Fees may apply. Not happy for any reason? Call us at 1-866-698-2538 so we better understand how to help your situation. CREATE AN ACCOUNT Not an Account Holder? On top of 60-day returns, discover how you can access additional savings, free delivery, installation and haul-away on major and countertop appliances. Create an account to unlock your exclusive perks. Create a Maytag account. PARTS & ACCESSORIES RETURNS FOR MAJOR APPLIANCE PARTS & ACCESSORIES Get a refund when you request your return within 30 calendar days after the date of delivery. Simply call 1-866-698-2538 with your order number or product serial number handy and we can provide you with available options. For some products, we may be able to help arrange return shipping. Most often, we will ask you to ship the product back using a method that provides a tracking number. Original shipping and handling and return postage charges will not be refunded. RETURNS FOR YUMMLY® SMART THERMOMETER WITHIN 30 CALENDAR DAYS You may return your Smart Thermometer within 30 days of purchase for a full refund of your product purchase price or a replacement product. Return shipping is FREE. Please call us at 1 (866) 698-2538 to initiate a return and obtain a prepaid shipping label which you may use to send the item back to us in new and unused condition. Free return shipping is only available for U.S. consumers who directly call this number. Once we validate the returned items have arrived, you will receive a confirmation email and your return will be processed. Accounts will be credited within 7-10 business days once items are received and processed AFTER 30 CALENDAR DAYS If the 30-day return window has passed, and your product is still under warranty, call us for warranty service or to schedule a repair. Fees may apply. Not happy for any reason? Call us at 1 (866) 698-2538 so we better understand how to help your situation. RETURNS FOR WATER FILTERS For returns and refunds call 1-800-442-9991 Monday – Friday, 8am – 6pm (ET), closed on weekends. Your product(s) may be returned within 30 days from the date of shipment. The product(s) must be in unused condition and in original packaging material. You are responsible for return shipping & handling charges. Returns can only be made using UPS shipping services. Original shipping and handling and return postage charges will not be refunded. If you need to return your merchandise for any reason, repack your product(s) in the original packing materials. Call 1-800-442-9991 (Monday – Friday, 8am – 8pm ET) to secure a Return Authorization. RETURNS FOR APPLIANCE CLEANERS For returns and refunds call 1 (800) 643-0961 Monday – Friday, 8am – 6pm (ET), closed on weekends. Your product(s) may be returned within 30 days from the date of shipment. The product(s) must be in unused condition and in original packaging material. You are responsible for return shipping & handling charges. Original shipping and handling and return postage charges will not be refunded. WHAT TO EXPECT Once your product has been received by us, please allow approximately two weeks to process your refund, less any return fees or adjustments. Refunds will be issued to the card used for your purchase. If you have not received your refund after two weeks, please contact us at 1 (866) 698-2538 for major appliances and major appliance parts & accessories, 1 (800) 541-6390 for water filters, or 1 (800) 643-0961 for appliance cleaners. We have the right to refuse refunds or exchanges that do not comply with our Returns Policy. CANCELLATIONS You can cancel an order as long as we have not started the shipping or delivery process. To cancel an order, please call us at the numbers listed above with your order number handy. We will refund your product purchase price as well as delivery, shipping, and service fees. If canceling an item within an order means your order is no longer eligible for a discount or promotion, we will recalculate your total purchase price and apply applicable charges to your selected payment method. If we have started the shipping or delivery process, you will need to initiate a return by following our return policy. You can check your order status at https://www.maytag.com/track-my-order.html QUESTIONS? Contact us for support to find the answers you’re looking for. Chat live with an expert Call customer service 1-800-344-1274 Mon–Fri: 8AM–6PM ET, Closed on weekends. 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