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Text Content

STERKLA

Welcome
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HOW CAN WE HELP YOU TODAY?

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KNOWLEDGE BASE


GUESTS & MEMBERS

Getting Started 4
 * How does the coaching happen?
 * How do I find the right coach or course?
 * Free chemistry sessions
 * How do I select my coach for a corporate course?

Coaching Appointment 10
 * How do I book a coaching appointment?
 * How do I join a coaching call?
 * Do the appointment times show in my time zone?
 * How do I change my time zone?
 * Can I have the video call from my laptop?

See all 10 articles
Courses 5
 * Are courses the same as online learning?
 * Can I sample a course for FREE?
 * How do I book a course coaching session?
 * Purchasing a course
 * Downloading course PDF's

Payments & Billing 4
 * How can I pay for coaching or a course?
 * Course payment plan
 * Refunds
 * Why do prices fluctuate?

Invite & Earn - Sterkla Dollars 2
 * Invite your friends and earn
 * What are Sterkla Dollars?

Ratings, Reviews & Company Feedback 4
 * Are my ratings anonymous?
 * How do I rate a course?
 * Why do coaches rate me?
 * Who will see the feedback I give? (Corporate course)

Post Comments 1
 * How do I delete a comment I have made on a post?

Settings 4
 * Editing my profile
 * Editing the coaches and categories you follow
 * How do I change my password?
 * How do I delete my account?

Messaging & Notifications 4
 * How do I message a coach?
 * Can I send image, videos and PDF's in a message?
 * Downloading images, videos and PDF's from a message
 * Notifications

Managing Abuse 2
 * How do I block a coach?
 * Reporting abusive content


COACHES

Getting Started 9
 * How do I set up my profile?
 * How do I set up my working hours?
 * How do I sync my calendar with Sterkla?
 * Setting your coaching fee
 * Choosing your search keywords

See all 9 articles
Earnings & Payouts 4
 * How much do I earn?
 * How and when do my earnings get paid out?
 * Are prices based in US Dollars?
 * Earnings from corporate work

Coaching Appointments 11
 * How do members book an appointment with me?
 * How does the actual coaching take place?
 * How do I join the meeting room?
 * Can I have a video call from my laptop?
 * Can I share my screen during a video call?

See all 11 articles
My Clients 2
 * How do I get clients?
 * Managing client history

Messages & Notification 6
 * How do I message a member?
 * How do I delete a message?
 * How do I send an image, video or PDF in a message?
 * Downloading an image, video or PDF from a message
 * Notifications

See all 6 articles
FAQ's 8
 * How do I invite my existing clients?
 * How do I share my profile?
 * How do I view my own profile?
 * Viewing and editing my coaching categories
 * How do I change my password?

See all 8 articles
Posts 4
 * How do I create, view and edit my posts?
 * What should I post?
 * What size should my images and videos be?
 * Managing post comments

Followers 2
 * How do followers work on Sterkla?
 * How do I see who is following me?

Ratings, Reviews & Company Feedback 4
 * How do I rate a member?
 * How can I view my ratings and reviews?
 * How can I view my course ratings and review?
 * Company Feedback

Managing Abuse 1
 * How do I block a member?


GENERAL

Time Zones 2
 * Does Sterkla accommodate different time zones?
 * How do I change my time zone?

Level Badges 2
 * Coach Badges
 * Member Badges

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