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Amazon Hub: Host a Locker or Counter
Select the department you want to search in Amazon Hub: Host a Locker or Counter
All Departments
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ABOUT AMAZON HUB


Amazon Hub is a worldwide network of pickup locations. The program enables any
business with a physical location to offer secure package pickup and returns to
Amazon customers, and in-turn reap benefits from the potential increase in foot
traffic and sales at their location. Our Hub partners can select from various
product solutions, including Lockers and Apartment Lockers, to serve customers
in their neighborhood.

Interested in Amazon Hub? Partner with us →





AMAZON HUB PRODUCT OFFERINGS

From grocery stores, convenience stores, transport hubs, shopping centers,
offices, to residential properties and universities, we offer you a solution
wherever you are.







LOCKER


Amazon Hub Locker is a secure, self-serve, fully automated kiosk providing a
convenient delivery solution for customers to pick up their Amazon packages.
Lockers are available in a variety of sizes to meet the needs of your business.
They offer a contact-less experience to customers, an ideal way to address the
“new normal.” If you have underutilized space at your location, either inside
the store or outside, let’s put it to work.

Request information →









APARTMENT LOCKER


Amazon Hub Apartment Locker provides property managers a contact-less and
convenient solution to package management. Residents can use it to pick up their
Amazon packages as well as orders purchased from other retailers. Apartment
Lockers are currently available in a variety of residence locations throughout
the United States.

Request information →





WHY JOIN THE AMAZON HUB NETWORK?

Thousands of businesses around the world are already taking advantage of this
program to provide valuable customer service, introduce their business to new
customers, and potentially increase revenue.





DELIGHT YOUR CUSTOMERS

Today’s shopper demands a seamless online and in-store shopping experience. By
making it convenient for customers to pick up their online orders at your store
and offering them an additional solution, you demonstrate the kind of service
that drives loyalty.





GROW REVENUE

Drive additional revenue opportunities from higher customer traffic and in-store
advertising. Customers who come to your business for Amazon Hub will find it
highly convenient to purchase your products along with their pickup.





BOOST BRAND AWARENESS

Stay competitive and adaptive to changing customer needs. Tens of thousands of
Amazon shoppers have been using Amazon Hub as a pickup point worldwide, an
invaluable discovery opportunity for your brand.

Interested in Amazon Hub? Request information →




SUITABLE FOR EVERY BUSINESS

From large enterprises to small-and-medium businesses, we partner with
organizations of all sizes and industries across nine countries, including the
United States, Canada, United Kingdom, Germany, France, Italy, Spain, Japan, and
Australia.





FREQUENTLY ASKED QUESTIONS


WHAT IS AN AMAZON HUB LOCKER?

Amazon Hub Locker is a fully automated, secure and convenient delivery solution
for customers to pick up their Amazon packages at no additional cost. Delivery
to a Locker is available for the tens of millions of items sold on Amazon. Using
a Locker is easy and secure – after shopping on Amazon, customers proceed to
checkout and select an Amazon Hub Locker available in their zip code as their
delivery location. Once a package is ready for pickup, customers receive an
e-mail with a barcode and a unique 6-digit code that they’ll use to remove the
package from the designated slot.


WHAT HAPPENS IF A CUSTOMER HAS AN ISSUE WHEN USING A LOCKER?

Amazon offers customer service 24 hours a day, 7 days a week. The direct Amazon
Hub Locker customer service phone number is also printed on every Locker.


HOW MUCH DOES IT COST TO HOST AN AMAZON HUB LOCKER?

Joining our worldwide Amazon Hub network is free of cost. In case of Lockers,
Amazon covers the cost of manufacturing, shipping, installing, and maintaining
them so you can focus on what you do best: serving the new customers coming
through your doors!


WHAT TYPE OF CUSTOMERS PREFER TO PICK UP THEIR PACKAGE THAN HAVE IT DELIVERED?

Customers use alternative pickup locations for a variety of reasons, but it’s
mainly driven by convenience. Customers tell us they want options, whether it’s
a pickup point close to them, in a location that is part of their daily commute,
or in a store that has extended opening hours.



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