www.amazon.com
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13.33.139.149
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Submitted URL: http://www.amazon.com/gp/r.html?R=95DWWM0KK6G6&C=3T5MUR8F9569O&H=GD0J6WEXABECSNOOSSSWDT1OPW4A&T=C&U=http%3A%2F%2Fwww.a...
Effective URL: https://www.amazon.com/gp/help/customer/display.html/ref=pe_385040_30332200_TE_ss?ie=UTF8&nodeId=508510
Submission: On September 08 via api from US — Scanned from DE
Effective URL: https://www.amazon.com/gp/help/customer/display.html/ref=pe_385040_30332200_TE_ss?ie=UTF8&nodeId=508510
Submission: On September 08 via api from US — Scanned from DE
Form analysis 4 forms found in the DOM
Name: site-search — GET /s/ref=nb_sb_noss
<form id="nav-search-bar-form" accept-charset="utf-8" action="/s/ref=nb_sb_noss" class="nav-searchbar nav-progressive-attribute" method="GET" name="site-search" role="search">
<div class="nav-left">
<div id="nav-search-dropdown-card">
<div class="nav-search-scope nav-sprite">
<div class="nav-search-facade" data-value="search-alias=aps">
<span id="nav-search-label-id" class="nav-search-label nav-progressive-content">All</span>
<i class="nav-icon"></i>
</div>
<span id="searchDropdownDescription" class="nav-progressive-attribute" style="display:none">Select the department you want to search in</span>
<select aria-describedby="searchDropdownDescription" class="nav-search-dropdown searchSelect nav-progressive-attrubute nav-progressive-search-dropdown" data-nav-digest="mb2dJ8HkkigDQ6Ds4d3OERV2l2w=" data-nav-selected="0"
id="searchDropdownBox" name="url" style="display: block;" tabindex="0" title="Search in">
<option selected="selected" value="search-alias=aps">All Departments</option>
<option value="search-alias=audible">Audible Books & Originals</option>
<option value="search-alias=alexa-skills">Alexa Skills</option>
<option value="search-alias=amazon-devices">Amazon Devices</option>
<option value="search-alias=amazon-pharmacy">Amazon Pharmacy</option>
<option value="search-alias=warehouse-deals">Amazon Warehouse</option>
<option value="search-alias=appliances">Appliances</option>
<option value="search-alias=mobile-apps">Apps & Games</option>
<option value="search-alias=arts-crafts">Arts, Crafts & Sewing</option>
<option value="search-alias=automotive">Automotive Parts & Accessories</option>
<option value="search-alias=baby-products">Baby</option>
<option value="search-alias=beauty">Beauty & Personal Care</option>
<option value="search-alias=stripbooks">Books</option>
<option value="search-alias=popular">CDs & Vinyl</option>
<option value="search-alias=mobile">Cell Phones & Accessories</option>
<option value="search-alias=fashion">Clothing, Shoes & Jewelry</option>
<option value="search-alias=fashion-womens"> Women</option>
<option value="search-alias=fashion-mens"> Men</option>
<option value="search-alias=fashion-girls"> Girls</option>
<option value="search-alias=fashion-boys"> Boys</option>
<option value="search-alias=fashion-baby"> Baby</option>
<option value="search-alias=live-explorations">Amazon Explore</option>
<option value="search-alias=collectibles">Collectibles & Fine Art</option>
<option value="search-alias=computers">Computers</option>
<option value="search-alias=courses">Courses</option>
<option value="search-alias=financial">Credit and Payment Cards</option>
<option value="search-alias=edu-alt-content">Digital Educational Resources</option>
<option value="search-alias=digital-music">Digital Music</option>
<option value="search-alias=electronics">Electronics</option>
<option value="search-alias=lawngarden">Garden & Outdoor</option>
<option value="search-alias=gift-cards">Gift Cards</option>
<option value="search-alias=grocery">Grocery & Gourmet Food</option>
<option value="search-alias=handmade">Handmade</option>
<option value="search-alias=hpc">Health, Household & Baby Care</option>
<option value="search-alias=local-services">Home & Business Services</option>
<option value="search-alias=garden">Home & Kitchen</option>
<option value="search-alias=industrial">Industrial & Scientific</option>
<option value="search-alias=prime-exclusive">Just for Prime</option>
<option value="search-alias=digital-text">Kindle Store</option>
<option value="search-alias=fashion-luggage">Luggage & Travel Gear</option>
<option value="search-alias=luxury">Luxury Stores</option>
<option value="search-alias=magazines">Magazine Subscriptions</option>
<option value="search-alias=movies-tv">Movies & TV</option>
<option value="search-alias=mi">Musical Instruments</option>
<option value="search-alias=office-products">Office Products</option>
<option value="search-alias=pets">Pet Supplies</option>
<option value="search-alias=luxury-beauty">Premium Beauty</option>
<option value="search-alias=instant-video">Prime Video</option>
<option value="search-alias=smart-home">Smart Home</option>
<option value="search-alias=software">Software</option>
<option value="search-alias=sporting">Sports & Outdoors</option>
<option value="search-alias=subscribe-with-amazon">Subscription Boxes</option>
<option value="search-alias=tools">Tools & Home Improvement</option>
<option value="search-alias=toys-and-games">Toys & Games</option>
<option value="search-alias=under-ten-dollars">Under $10</option>
<option value="search-alias=vehicles">Vehicles</option>
<option value="search-alias=videogames">Video Games</option>
</select>
</div>
</div>
</div>
<div class="nav-fill">
<div class="nav-search-field ">
<input type="text" id="twotabsearchtextbox" value="" name="field-keywords" autocomplete="off" placeholder="" class="nav-input nav-progressive-attribute" dir="auto" tabindex="0" aria-label="Search">
</div>
<div id="nav-iss-attach"></div>
</div>
<div class="nav-right">
<div class="nav-search-submit nav-sprite">
<span id="nav-search-submit-text" class="nav-search-submit-text nav-sprite nav-progressive-attribute" aria-label="Go">
<input id="nav-search-submit-button" type="submit" class="nav-input nav-progressive-attribute" value="Go" tabindex="0">
</span>
</div>
</div>
</form>Name: search-help — GET /gp/help/customer/display.html/ref=hp_search_rd_gw?ie=UTF8&nodeId=
<form id="search-help" name="search-help" method="get" action="/gp/help/customer/display.html/ref=hp_search_rd_gw?ie=UTF8&nodeId=">
<input type="hidden" name="__mk_en_US" value="ÅMÅŽÕÑ">
<div class="a-column a-span12">
<div class="a-row">
<div class="a-search a-span12"><i class="a-icon a-icon-search"></i><input type="search" maxlength="100" id="helpsearch" autocomplete="off" placeholder="" name="help_keywords" class="a-input-text a-span12"></div>
</div><!-- end row -->
<div class="a-row">
<div id="help_srch_sggst" class="a-section a-text-left a-span12 a-box" style="display: none;">
</div>
</div>
</div><!-- end grid_column -->
<input type="hidden" name="search" value="true">
<input type="hidden" name="nodeId" value="508510">
<input type="hidden" name="kwHidden" value="true" id="searchPlaceholder">
<input type="hidden" name="sprefix" id="searchAutocomplete">
<input type="hidden" name="locale" value="en_US">
</form><form style="display: none;">
<input type="hidden" id="rwol-display-called" value="1">
</form>Name: ue_backdetect —
<form name="ue_backdetect"><input name="ue_back" value="2" type="hidden"></form>Text Content
Skip to main content .us Deliver to Germany All Select the department you want to search in All Departments Audible Books & Originals Alexa Skills Amazon Devices Amazon Pharmacy Amazon Warehouse Appliances Apps & Games Arts, Crafts & Sewing Automotive Parts & Accessories Baby Beauty & Personal Care Books CDs & Vinyl Cell Phones & Accessories Clothing, Shoes & Jewelry Women Men Girls Boys Baby Amazon Explore Collectibles & Fine Art Computers Courses Credit and Payment Cards Digital Educational Resources Digital Music Electronics Garden & Outdoor Gift Cards Grocery & Gourmet Food Handmade Health, Household & Baby Care Home & Business Services Home & Kitchen Industrial & Scientific Just for Prime Kindle Store Luggage & Travel Gear Luxury Stores Magazine Subscriptions Movies & TV Musical Instruments Office Products Pet Supplies Premium Beauty Prime Video Smart Home Software Sports & Outdoors Subscription Boxes Tools & Home Improvement Toys & Games Under $10 Vehicles Video Games Hello, Sign in Account & Lists Returns & Orders 0 Cart Sign in New customer? Start here. Your Lists Create a List Find a List or Registry AmazonSmile Charity Lists Your Account Account Orders Recommendations Browsing History Watchlist Video Purchases & Rentals Kindle Unlimited Content & Devices Subscribe & Save Items Memberships & Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register for a Business Account All Best Sellers Prime Customer Service New Releases Pharmacy Today's Deals Books Fashion Toys & Games Registry Kindle Books Gift Cards Amazon Home Sell Computers Automotive Coupons Video Games Home Improvement Find a Gift Smart Home Beauty & Personal Care Shopper Toolkit Health & Household Amazon Basics Pet Supplies TV & Video Handmade Baby Disability Customer Support Get your school supplies, fast HELLO. WHAT CAN WE HELP YOU WITH? -------------------------------------------------------------------------------- SOME THINGS YOU CAN DO HERE YOUR ORDERS * Track packages * Edit or cancel orders RETURNS & REFUNDS * Return or exchange items * Print return mailing labels GET PRODUCT HELP * Troubleshoot product setup and usage issues DIGITAL SERVICES AND DEVICE SUPPORT * Troubleshoot device issues MANAGE PRIME * Learn about Prime benefits * Cancel Prime membership PAYMENTS & GIFT CARDS * Add or edit payment methods * View, reload gift card balance YOUR ACCOUNT * Manage your account preferences AMAZON AND COVID-19 * Impacts on orders and deliveries * Amazon COVID-19 Test Collection Kit DTC SAFE ONLINE SHOPPING * Learn how to protect your account * Report something suspicious -------------------------------------------------------------------------------- Search the help library Type something like, "question about a charge" -------------------------------------------------------------------------------- BROWSE HELP TOPICS * Recommended Topics * Where's My Stuff? * Managing Your Orders * Managing Your Account * Returns & Refunds * Shipping Policies * Devices & Digital Services * Amazon Business Accounts * Large Items and Heavy-Bulky Services * Security & Privacy * Other Topics & Help Sites * Need More Help? * LEARN HOW TO... * Where's My Stuff? * Cancel Items or Orders * Returns & Refunds * Shipping Rates & Information * Change Your Payment Method * Manage Your Account Information * About Two-Step Verification * QUICK SOLUTIONS * Track Your Package * Your Transactions * Change Your Name, Email, or Password * WHERE'S MY STUFF? * Find a Missing Package that Shows as Delivered * Contact Shipping Carrier * Track Your Package * › More in Where's My Stuff * MANAGING YOUR ORDERS * Cancel Items or Orders * Change Your Order Information * Contact Third-Party Sellers * AmazonFresh * › More in Managing Your Orders * MANAGING YOUR ACCOUNT * End Your Amazon Prime Membership * About Problems Signing In * Manage Your Address Book * Request the Closure of Your Account and the Deletion of Your Personal Information * › More in Managing Your Account * RETURNS & REFUNDS * Return Items You Ordered * Check the Status of Your Refund * Return Kindle eBooks * › More in Returns & Refunds * SHIPPING POLICIES * Shipping Rates & Times * International Shipping * Amazon Prime * › More in Shipping Policies * POPULAR HELP TOPICS * Get Kindle Book Order Refund * Cancel Kindle Unlimited Subscription * Cancel Your Prime Video Channel Subscription * Cancel Prime Video Accidental Purchase * Cancel Music Unlimited Subscription * Issues While Playing Prime Video Titles * Install Prime Video on Your Devices * Parental Controls on Prime Video * Set Up a Prime Video PIN * Can't Screen Mirror on Fire TV Devices * MORE HELP * All Devices & Digital Services Help * Manage Your Content & Devices * › Ask the Digital and Device Community * AMAZON BUSINESS ACCOUNTS * Amazon Business Help * Using Amazon Prime with Your Business Account * Tax Exemption * Manage Your Business Account * LEGAL INFORMATION * Order Restrictions * Terms & Conditions * Trademark Guidelines * POPULAR TOPICS * Delivery Service Options * Arranged Delivery * What are Large and Bulky Items? * › More in Large Items and Heavy-Bulky Services * SECURITY & PRIVACY * How Amazon Collects Your Personal Information * How Amazon Uses Your Personal Information * How Amazon Protects Your Personal Information * Manage Your Personal Information * Request Your Personal Information * Identify Whether an Email, Phone Call, Text Message, or Webpage is from Amazon * Request the Closure of Your Account and the Deletion of Your Personal Information * › More in Security & Privacy * OTHER TOPICS * Gifts, Gift Cards, and Registries * * * * * Security & Privacy * Author, Publisher & Vendor Guides * Pricing * Placing an Order * Sales Tax & Regulatory Fees * Amazon Credit Cards * Promotions & Deals * OTHER HELP SITES * Help for Amazon Sellers * Associates Program Help * Amazon Web Services * Author, Publisher & Vendor Guides * Amazon Games * Amazon Physical Stores * Amazon Pharmacy * NEED MORE HELP? * Ask the Digital and Device Community * Contact Us * * Ayuda en Español Recommended Topics HI. HOW CAN WE HELP YOU? * Where's My Stuff? * Cancel Items or Orders * Returns & Refunds * Shipping Rates & Information * Change Your Payment Method * Manage Your Account Information * About Two-Step Verification QUICK SOLUTIONS * Track Your Package * Your Transactions * Change Your Name, Email, or Password Where's My Stuff? WHERE'S MY STUFF? * Find a Missing Package that Shows as Delivered * Contact Shipping Carrier * Track Your Package * › More in Where's My Stuff Managing Your Orders MANAGING YOUR ORDERS * Cancel Items or Orders * Change Your Order Information * Contact Third-Party Sellers * AmazonFresh * › More in Managing Your Orders Managing Your Account MANAGING YOUR ACCOUNT * End Your Amazon Prime Membership * About Problems Signing In * Manage Your Address Book * Request the Closure of Your Account and the Deletion of Your Personal Information * › More in Managing Your Account Returns & Refunds RETURNS & REFUNDS * Return Items You Ordered * Check the Status of Your Refund * Return Kindle eBooks * › More in Returns & Refunds Shipping Policies SHIPPING POLICIES * Shipping Rates & Times * International Shipping * Amazon Prime * › More in Shipping Policies Devices & Digital Services POPULAR HELP TOPICS * Get Kindle Book Order Refund * Cancel Kindle Unlimited Subscription * Cancel Your Prime Video Channel Subscription * Cancel Prime Video Accidental Purchase * Cancel Music Unlimited Subscription * Issues While Playing Prime Video Titles * Install Prime Video on Your Devices * Parental Controls on Prime Video * Set Up a Prime Video PIN * Can't Screen Mirror on Fire TV Devices MORE HELP * All Devices & Digital Services Help * Manage Your Content & Devices * › Ask the Digital and Device Community Amazon Business Accounts AMAZON BUSINESS ACCOUNTS * Amazon Business Help * Using Amazon Prime with Your Business Account * Tax Exemption * Manage Your Business Account LEGAL INFORMATION * Order Restrictions * Terms & Conditions * Trademark Guidelines Large Items and Heavy-Bulky Services POPULAR TOPICS * Delivery Service Options * Arranged Delivery * What are Large and Bulky Items? * › More in Large Items and Heavy-Bulky Services Security & Privacy SECURITY & PRIVACY * How Amazon Collects Your Personal Information * How Amazon Uses Your Personal Information * How Amazon Protects Your Personal Information * Manage Your Personal Information * Request Your Personal Information * Identify Whether an Email, Phone Call, Text Message, or Webpage is from Amazon * Request the Closure of Your Account and the Deletion of Your Personal Information * › More in Security & Privacy Other Topics & Help Sites OTHER TOPICS * Gifts, Gift Cards, and Registries * * * * * Security & Privacy * Author, Publisher & Vendor Guides * Pricing * Placing an Order * Sales Tax & Regulatory Fees * Amazon Credit Cards * Promotions & Deals OTHER HELP SITES * Help for Amazon Sellers * Associates Program Help * Amazon Web Services * Author, Publisher & Vendor Guides * Amazon Games * Amazon Physical Stores * Amazon Pharmacy Need More Help? NEED MORE HELP? * Ask the Digital and Device Community * Contact Us * * Ayuda en Español Back to top Get to Know Us * Careers * Blog * About Amazon * Sustainability * Press Center * Investor Relations * Amazon Devices Make Money with Us * Sell products on Amazon * Sell apps on Amazon * Become an Affiliate * Become a Delivery Driver * Start a package delivery business * Advertise Your Products * Self-Publish with Us * Host an Amazon Hub * ›See More Ways to Make Money Amazon Payment Products * Amazon Rewards Visa Signature Cards * Amazon.com Store Card * Amazon Secured Card * Amazon Business Card * Amazon Business Line of Credit * Shop with Points * Credit Card Marketplace * Reload Your Balance * Amazon Currency Converter Let Us Help You * Amazon and COVID-19 * Your Account * Your Orders * Shipping Rates & Policies * Amazon Prime * Returns & Replacements * Manage Your Content and Devices * Amazon Assistant * Help EnglishChoose a language for shopping. 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