support.fassbender.net Open in urlscan Pro
138.201.120.30 Public Scan

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Submitted URL:
https://support.fassbender.net/
Effective URL:
https://support.fassbender.net/otrs/customer.pl
Submission: On August 13 via automatic, source certstream-suspicious (August 13th 2024, 12:06:43 am UTC) — Scanned from US

Summary HTTP 8 Redirects Links 1 Behaviour Indicators

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 8 HTTP transactions. The main IP is 138.201.120.30, located in Mannheim, Germany and belongs to HETZNER-AS, DE. The main domain is support.fassbender.net.
TLS certificate: Issued by R11 on June 13th 2024. Valid for: 3 months.

This is the only time support.fassbender.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address		AS Autonomous System
1 9	138.201.120.30 138.201.120.30		24940 (HETZNER-AS) (HETZNER-AS)
8	1

9 138.201.120.30 (Mannheim, Germany) 1 redirects

ASN24940 (HETZNER-AS, DE)
PTR: ispconfig.fserver.de

support.fassbender.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	fassbender.net 1 redirects support.fassbender.net	662 KB
8	1

	Domain	Requested by
9	support.fassbender.net	1 redirects support.fassbender.net
8	1

This site contains links to these domains. Also see Links.

Domain
www.otrs.com

Subject Issuer	Validity	Valid
support.fassbender.net R11	`2024-06-13` - `2024-09-11`	3 months	crt.sh

This page contains 1 frames:

Primary Page: https://support.fassbender.net/otrs/customer.pl
Frame ID: 70E6304E950C4D950B1B8EA0F847635E
Requests: 8 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Login - OTRS 5s

Page URL History Show full URLs

https://support.fassbender.net/ HTTP 302
https://support.fassbender.net/otrs/customer.pl Page URL

Detected technologies

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jQuery UI (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery-ui.*\.js

Page Statistics

8
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

662 kB
Transfer

671 kB
Size

1
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: https://www.otrs.com/otrs-business-solution-managed/
Title: Powered by OTRS

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.fassbender.net/ HTTP 302
https://support.fassbender.net/otrs/customer.pl Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

8 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request customer.pl Show response
support.fassbender.net/otrs/
Redirect Chain

https://support.fassbender.net/
https://support.fassbender.net/otrs/customer.pl

17 KB
6 KB

830ms
830ms

Document
text/html

138.201.120.30
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://support.fassbender.net/otrs/customer.pl

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

138.201.120.30 Mannheim, Germany, ASN24940 (HETZNER-AS, DE),

Reverse DNS

ispconfig.fserver.de

Software

nginx/1.14.0 (Ubuntu) / OTRS 5.0.42 (https://www.otrs.com/)

Resource Hash

13e9d98d3adc56b45bddafd7433378a49f88a4a20d67a8de53173bbb94a3e826

Security Headers

Name	Value
X-Frame-Options	SAMEORIGIN

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

cache-control: no-cache
content-encoding: gzip
content-type: text/html; charset=utf-8;
date: Tue, 13 Aug 2024 00:06:37 GMT
expires: Tue, 1 Jan 1980 12:00:00 GMT
pragma: no-cache
server: nginx/1.14.0 (Ubuntu)
x-frame-options: SAMEORIGIN
x-otrs-login: /otrs/customer.pl?
x-powered-by: OTRS 5.0.42 (https://www.otrs.com/)
x-ua-compatible: IE=edge,chrome=1

Redirect headers

content-type: text/html; charset=UTF-8
date: Tue, 13 Aug 2024 00:06:36 GMT
location: https://support.fassbender.net/otrs/customer.pl
server: nginx/1.14.0 (Ubuntu)

GET
H2 200 CommonCSS_4ad37694f7074f2b39678b77ac534152.css
support.fassbender.net/otrs-web/skins/Customer/default/css-cache/ 72 KB
73 KB 243ms
241ms Stylesheet
text/css 138.201.120.30
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL: https://support.fassbender.net/otrs-web/skins/Customer/default/css-cache/CommonCSS_4ad37694f7074f2b39678b77ac534152.css
Requested by: Host: support.fassbender.net
URL: https://support.fassbender.net/otrs/customer.pl
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 138.201.120.30 Mannheim, Germany, ASN24940 (HETZNER-AS, DE),
Reverse DNS: ispconfig.fserver.de
Software: nginx/1.14.0 (Ubuntu) /
Resource Hash: 6ae160a707c63e026c5b70b5e04a2e7167713dd934f4c2fe12ca3fd842674cdf

Request headers

Referer: https://support.fassbender.net/otrs/customer.pl
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date: Tue, 13 Aug 2024 00:06:37 GMT
last-modified: Sat, 10 Aug 2024 23:51:23 GMT
server: nginx/1.14.0 (Ubuntu)
accept-ranges: bytes
etag: "121f7-61f5ceff0c1f0"
content-length: 74231
content-type: text/css

GET
H2 200 jquery-ui.css
support.fassbender.net/otrs-web/skins/Customer/default/css/thirdparty/ui-theme/ 20 KB
20 KB 451ms
450ms Stylesheet
text/css 138.201.120.30
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL: https://support.fassbender.net/otrs-web/skins/Customer/default/css/thirdparty/ui-theme/jquery-ui.css
Requested by: Host: support.fassbender.net
URL: https://support.fassbender.net/otrs/customer.pl
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 138.201.120.30 Mannheim, Germany, ASN24940 (HETZNER-AS, DE),
Reverse DNS: ispconfig.fserver.de
Software: nginx/1.14.0 (Ubuntu) /
Resource Hash: ad3b0bcf78975a55cd42fd7e3287fcaf0a3881a43dcf9f2bf172d4237a1fe53e

Request headers

Referer: https://support.fassbender.net/otrs/customer.pl
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date: Tue, 13 Aug 2024 00:06:37 GMT
last-modified: Tue, 24 Mar 2020 14:50:35 GMT
server: nginx/1.14.0 (Ubuntu)
accept-ranges: bytes
etag: "50c5-5a19adfc7c4c0"
content-length: 20677
content-type: text/css

GET
H2 200 style.css
support.fassbender.net/otrs-web/skins/Customer/default/css/thirdparty/jstree-theme/default/ 5 KB
5 KB 452ms
451ms Stylesheet
text/css 138.201.120.30
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL: https://support.fassbender.net/otrs-web/skins/Customer/default/css/thirdparty/jstree-theme/default/style.css
Requested by: Host: support.fassbender.net
URL: https://support.fassbender.net/otrs/customer.pl
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 138.201.120.30 Mannheim, Germany, ASN24940 (HETZNER-AS, DE),
Reverse DNS: ispconfig.fserver.de
Software: nginx/1.14.0 (Ubuntu) /
Resource Hash: 6cff33a0ee17707c87c41b74ce1ebb97b26d56559574a02e92c336e48e4197ad

Request headers

Referer: https://support.fassbender.net/otrs/customer.pl
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date: Tue, 13 Aug 2024 00:06:37 GMT
last-modified: Tue, 24 Mar 2020 14:50:35 GMT
server: nginx/1.14.0 (Ubuntu)
accept-ranges: bytes
etag: "1273-5a19adfc7c4c0"
content-length: 4723
content-type: text/css

GET
H2 200 CommonJS_d263b39940b5edc7f0813030c0476ede.js Show response
support.fassbender.net/otrs-web/js/js-cache/ 542 KB
542 KB 461ms
460ms Script
application/javascript 138.201.120.30
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL: https://support.fassbender.net/otrs-web/js/js-cache/CommonJS_d263b39940b5edc7f0813030c0476ede.js
Requested by: Host: support.fassbender.net
URL: https://support.fassbender.net/otrs/customer.pl
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 138.201.120.30 Mannheim, Germany, ASN24940 (HETZNER-AS, DE),
Reverse DNS: ispconfig.fserver.de
Software: nginx/1.14.0 (Ubuntu) /
Resource Hash: 206a9e49e5402ac9e2b452065c8e17cb1b983c4f7d1c02dc4a51b501d92bca20

Request headers

Referer: https://support.fassbender.net/otrs/customer.pl
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date: Tue, 13 Aug 2024 00:06:37 GMT
last-modified: Sat, 10 Aug 2024 23:51:27 GMT
server: nginx/1.14.0 (Ubuntu)
accept-ranges: bytes
etag: "8766e-61f5cf02faf68"
content-length: 554606
content-type: application/javascript

GET
H2 200 ModuleJS_ac41150b64e1306b3e19c3f1020e9375.js Show response
support.fassbender.net/otrs-web/js/js-cache/ 2 KB
2 KB 660ms
660ms Script
application/javascript 138.201.120.30
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL: https://support.fassbender.net/otrs-web/js/js-cache/ModuleJS_ac41150b64e1306b3e19c3f1020e9375.js
Requested by: Host: support.fassbender.net
URL: https://support.fassbender.net/otrs/customer.pl
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 138.201.120.30 Mannheim, Germany, ASN24940 (HETZNER-AS, DE),
Reverse DNS: ispconfig.fserver.de
Software: nginx/1.14.0 (Ubuntu) /
Resource Hash: 0e7ad30a4da2035ea94b261f1ec31b2f8e630ca4a8acc259ee00d4698c922a0b

Request headers

Referer: https://support.fassbender.net/otrs/customer.pl
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date: Tue, 13 Aug 2024 00:06:37 GMT
last-modified: Sat, 10 Aug 2024 23:51:27 GMT
server: nginx/1.14.0 (Ubuntu)
accept-ranges: bytes
etag: "954-61f5cf02ffd88"
content-length: 2388
content-type: application/javascript

GET
H2 200 ResponsiveCSS_0c08697b915651e62aa1832bd7045d7b.css
support.fassbender.net/otrs-web/skins/Customer/default/css-cache/ 5 KB
5 KB 422ms
422ms Stylesheet
text/css 138.201.120.30
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL: https://support.fassbender.net/otrs-web/skins/Customer/default/css-cache/ResponsiveCSS_0c08697b915651e62aa1832bd7045d7b.css
Requested by: Host: support.fassbender.net
URL: https://support.fassbender.net/otrs/customer.pl
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 138.201.120.30 Mannheim, Germany, ASN24940 (HETZNER-AS, DE),
Reverse DNS: ispconfig.fserver.de
Software: nginx/1.14.0 (Ubuntu) /
Resource Hash: 0953f547ba2fff1a31b12ec95874ebc84a671bbce24e50bcd68003d34ccaf367

Request headers

Referer: https://support.fassbender.net/otrs/customer.pl
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date: Tue, 13 Aug 2024 00:06:38 GMT
last-modified: Sat, 10 Aug 2024 23:51:23 GMT
server: nginx/1.14.0 (Ubuntu)
accept-ranges: bytes
etag: "12f3-61f5ceff13ef0"
content-length: 4851
content-type: text/css

GET
H2 200 product.ico
support.fassbender.net/otrs-web/skins/Agent/default/img/icons/ 8 KB
8 KB 285ms
283ms Other
image/vnd.microsoft.icon 138.201.120.30
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL: https://support.fassbender.net/otrs-web/skins/Agent/default/img/icons/product.ico
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 138.201.120.30 Mannheim, Germany, ASN24940 (HETZNER-AS, DE),
Reverse DNS: ispconfig.fserver.de
Software: nginx/1.14.0 (Ubuntu) /
Resource Hash: e1d3cfcd42b65357c35b5d0d44c7efbd0ff790c5a24d6e582689f46e0383462f

Request headers

Referer: https://support.fassbender.net/otrs/customer.pl
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date: Tue, 13 Aug 2024 00:06:39 GMT
last-modified: Wed, 23 Sep 2015 18:30:12 GMT
server: nginx/1.14.0 (Ubuntu)
accept-ranges: bytes
etag: "209c-5206e4e145500"
content-length: 8348
content-type: image/vnd.microsoft.icon

Verdicts & Comments Add Verdict or Comment

8 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			support.fassbender.net/otrs/	1970-01-21 07:30:43	Name: OTRSBrowserHasCookie Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
X-Frame-Options	SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

support.fassbender.net
138.201.120.30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support.fassbender.net Open in urlscan Pro 138.201.120.30 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

8 Requests

100 %HTTPS

0 %IPv6

1 Domains

1 Subdomains

1 IPs

1 Countries

662 kBTransfer

671 kBSize

1 Cookies

1 Outgoing links

Page URL History

Redirected requests

8 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

8 JavaScript Global Variables

1 Cookies

Security Headers

Indicators

support.fassbender.net Open in urlscan Pro
138.201.120.30 Public Scan

Screenshot
Live screenshot

Full Image

8
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

662 kB
Transfer

671 kB
Size

1
Cookies

8 HTTP transactions
0 data transactions