dtw.tmforum.org
Open in
urlscan Pro
2606:4700:20::681a:681
Public Scan
URL:
https://dtw.tmforum.org/agenda/
Submission: On August 22 via manual from SA
Submission: On August 22 via manual from SA
Form analysis 1 forms found in the DOM
GET https://dtw.tmforum.org/agenda
<form action="https://dtw.tmforum.org/agenda" method="get" class="agenda-filters form-inline">
<div class="form-group">
<label for="agendaFocusFilter">
<select name="track" class="form-control agenda-filter" id="agendaFocusFilter">
<option value="">Focus type</option>
<option value="58">Business</option>
<option value="56">Tech</option>
<option value="57">Visionary</option>
</select>
</label>
</div>
<div class="form-group">
<label for="agendaRegionsFilter">
<select name="region" class="form-control agenda-filter" id="agendaRegionsFilter">
<option value="">Regions</option>
<option value="20">AMERICAS</option>
<option value="15">APAC</option>
<option value="16">EMEA</option>
</select></label>
</div>
<div class="form-group">
<label for="agendaCatFilter">
<select name="format" class="form-control agenda-filter" id="agendaCatFilter">
<option value="">Agenda categories</option>
<option value="12">AI, Data & Insights</option>
<option value="14">Autonomous Operations</option>
<option value="51">Beyond Connectivity</option>
<option value="13">Cloud Native IT & Networks</option>
<option value="11">Customer Experience & Trust</option>
<option value="10">The Human Factor</option>
</select></label>
</div>
<div class="form-group">
<label for="agendaType">
<select name="track" class="form-control agenda-filter" id="agendaType">
<option value="">Agenda type</option>
<option value="52">Innovation</option>
<option value="54">Live conference</option>
<option value="55">Masterclass</option>
<option value="102">Member project intro</option>
<option value="60">Training</option>
<option value="53">VIP</option>
</select>
</label>
</div>
<button type="submit" class="btn btn-primary">Filter</button>
</form>Text Content
Diamond Sponsors Platinum Sponsors Service Provider Partners Gold Sponsors Silver Sponsors * Home * Content * Agenda * Speakers * Headliners * Agenda at a glance * Experience * Catalyst proof-of-concept projects * Excellence Awards * Satellite events * Executive connect * CxO Summit * Training * Community * Sponsors * Who’s coming * Get involved * TM Forum * Info * About the event * Code of conduct * Diversity & inclusion * Media & press center * News * Contact us register now agenda FULL AGENDA Focus type Business Tech Visionary Regions AMERICAS APAC EMEA Agenda categories AI, Data & Insights Autonomous Operations Beyond Connectivity Cloud Native IT & Networks Customer Experience & Trust The Human Factor Agenda type Innovation Live conference Masterclass Member project intro Training VIP Filter 22 – 24 September MAKE THE VISION A REALITY. 27 SEPTEMBER – 1 OCTOBER LEVERAGE DIGITAL ECOSYSTEMS. 4 – 8 October POWER GROWTH WITH CLOUD, DATA AND AI. 11 – 14 October FUTURE PROOF YOUR BUSINESS. 22 – 24 SEPTEMBER MAKE THE VISION A REALITY. Wednesday 22 September 10:00 am to 12:00 pm CEST HEADLINERS & EXCELLENCE AWARDS Our headliners will share insights and guidance on how to innovate business and operating models, technology, and partnering to meet customers’ needs with sustainable solutions for wider societal goals. Learn more SIGVE BREKKE President & CEO - Telenor Group DATO' IZZADDIN IDRIS Managing Director/President & Group CEO - Axiata ALLISON KIRKBY President & CEO - Telia KERI GILDER CEO - Colt DR. RAINER DEUTSCHMANN Senior Vice President, Group Chief Operating Officer - Telia NIK WILLETTS CEO - TM Forum 3:00 pm to 5:00 pm CEST PERFECTING THE ART OF TRANSFORMATION Let’s talk techco – and what needs to happen through strategy and operations to leave telco in the past and deliver a digital first approach. Learn more SCOTT PETTY Chief Digital & IT Officer - Vodafone Technology TAREQ AMIN Group Chief Technology Officer - Rakuten Group KAMRAN ZIAEE SVP, Technology Strategy & Planning - Verizon CATHAL KENNEDY SVP IT Europe and Global Architecture - Telenor BORIS MAURER Managing Director – Communications & Media Lead for Europe - Accenture JAYA DESHMUKH EVP Strategy & Transformation - Colt MARK NEWMAN Chief Analyst, Research & Media - TM Forum 5:30 pm to 7:00 pm CEST HEADLINERS Our headliners will share insights and guidance on how to innovate business and operating models, technology, and partnering to meet customers’ needs with sustainable solutions for wider societal goals. Learn more ROB SHUTER CEO Enterprise - BT RONAN DUNNE Executive Vice President and Group CEO - Verizon Consumer KAAREN HILSEN CEO - Telenor Sverige SHANKAR ARUMUGAVELU SVP & Global CIO - Verizon HARMEEN MEHTA Chief Digital and Innovation Officer - BT Thursday 23 September 10:00 am to 12:00 pm CEST THE SEARCH FOR GROWTH: CAN TELECOMS DELIVER? Hear from those maximizing the potential of their ecosystem and learn about what you can do the realize the marketplace utopia. Learn more HIDEYUKI TSUKUDA Executive Vice President & CTO - Softbank ANTHONY RODRIGO Group CIO - Axiata ENRIQUE BLANCO CTIO - Telefonica RUZA SABANOVIC EVP & CTO - Telenor LI HUIDI Vice President - China Mobile Group JAN KARLSSON Senior Vice President, Head of Business Area Digital Services - Ericsson NIKOS ANGELOPOULOS Group Chief Information Officer - MTN Group PADMA RAVICHANDER CEO - Tecnotree KERI GILDER CEO - Colt ANDREAS MUELLER Chief Expert Communication Technologies for the IoT, Bosch and Chairman - 5G-ACIA DIRK SLAMA Vice President - Bosch 3:00 pm to 4:30 pm CEST CXO SUMMIT 1: TURBO CHARGING OPERATING MODELS TO DRIVE GROWTH IN THE DIGITAL AGE During this invitation-only event, leaders from around the globe focus on the tech and operating models making the most impact. Learn more Friday 24 September 1:00 pm to 2:00 pm CEST TRAINING SESSION 1: AN INTRODUCTION TO OPEN DIGITAL FRAMEWORK (ODF) This session provides an overview of Open Digital Architecture (ODA), how it is structured and the business value that it can unlock. Learn more MARCUS RAS Trainer and Assessor - TM Forum 27 SEPTEMBER – 1 OCTOBER LEVERAGE DIGITAL ECOSYSTEMS. Monday 27 September 11:00 am to 12:00 pm CEST MEMBER PROJECT 101: OPEN DIGITAL ARCHITECTURE Open Digital Architecture (ODA) is a living, breathing architecture blueprint, designed to support our industry into the cloud native era; setting the framework for CSPs to unlock growth, profitability and deliver a cutting-edge customer experience. Get involved now to shape the future. Learn more IAN TURKINGTON VP, Architecture and APIs - TM Forum 1:00 pm to 2:00 pm CEST TRAINING SESSION 2: GETTING READY FOR TRANSFORMATION – MIGRATION PLANNING Explore methods for transitioning legacy architecture, understand what is driving the transformation to Open Digital Framework (ODF) and learn how to benchmark and measure success. Learn more ANDREW CHALMERS Trainer and Assessor - TM Forum 2:00 pm to 3:00 pm CEST MEMBER PROJECT 101: CONNECTIVITY & BEYOND Find out how you can join the member projects working to design, plan, operationalize and assure new market opportunities, enabling a structured, scalable approach to pivoting and commercializing new services. Learn more JOANN O'BRIEN Vice President, Digital Ecosystems - TM Forum Wednesday 29 September 9:00 am to 9:45 am CEST CATALYST ARENA Step inside our Catalyst arena and hear the proof-of-concept Catalyst projects pitch their solutions to industry big hitters, who they will choose to investment their time and expertise in. Learn more 10:00 am to 12:00 pm CEST IT AND NETWORK INNOVATION TO DRIVE OPERATIONAL AND ORGANIZATIONAL EXCELLENCE As traditional lines between IT and network dissolve, we hear success stories from those who are getting it right. Learn more HUGO VAN ZYL CTO - Telkom KIM KROGH ANDERSEN Group Executive, Product and Technology - Telstra TONY SHAKIB General Manager/Partner, Azure IoT - Microsoft HONORÉ LABOURDETTE Vice President, Industry Verticals & Edge, Telco, Media & Entertainment - Red Hat HERBERT BLUM Global Head of the Telecommunications Practice - Bain & Company 1:00 pm to 2:00 pm CEST MASTERCLASS: USING TM FORUM COMPONENTS TO ENABLE DIGITAL TRANSFORMATION This masterclass will explain what TM Forum components are and how important they are for digital transformation. Learn more 3:00 pm to 5:00 pm CEST HOW DO WE DELIVER ZERO-TOUCH AUTOMATION? Learn how CSPs need to move towards fully automated zero touch operations to deliver and operate services at scale and reduce costs. Learn more NATHAN PHIPPS Communications Business CIO - Airtel HAREL GIVON Division President of EMEA, India & Telefonica Global - Amdocs IDA LA SPISA Head of Products and Production Services - Telia YESSIE YOSETYA Director and Chief Strategic Transformation & IT Officer - XL Axiata ATUL PUROHIT Head of Technology (Market CTO, Europe), Nokia Cloud & Network Services GBC - Nokia KAILEM ANDERSON Vice President of Portfolio and Engineering - Blue Planet, a division of Ciena STEFANO CAPPERI HPE CTG Service Assurance Head - HPE DIVESH GUPTA VP - New Technology & Sales Operations - PCCW Global AARON BOASMAN-PATEL Vice President, AI and Customer Experience - TM Forum 5:00 pm to 6:00 pm CEST MASTERCLASS: IMPLEMENTING THE ARCHITECTURE: MAKING ZERO TOUCH OPERATIONS A REALITY This masterclass will address the benefits, challenges and functional requirements of closed loop automation in CSP operations. Learn more AARON BOASMAN-PATEL Vice President, AI and Customer Experience - TM Forum MATHEWS THOMAS Distinguished Engineer - IBM SATISH SADAGOPAN Associate Partner, Telecom Center of Competency - IBM EMMANUEL A. OTCHERE Chief Architect, Service Architecture Design & Technology Planning - Huawei 5:00 pm to 5:45 pm CEST CATALYST ARENA Step inside our Catalyst arena and hear the proof-of-concept Catalyst projects pitch their solutions to industry big hitters, who they will choose to investment their time and expertise in. Learn more Thursday 30 September 9:00 am to 9:45 am CEST CATALYST ARENA Step inside our Catalyst arena and hear the proof-of-concept Catalyst projects pitch their solutions to industry big hitters, who they will choose to investment their time and expertise in. Learn more 10:00 am to 12:00 pm CEST UNLOCKING GROWTH BEYOND CONNECTIVITY Get the latest and greatest inside tips on connectivity-as-a-service, private mobile networks, IoT and how members are using them to expand their offering. Learn more FRIEDERIKE HOFFMANN EVP, Head of Connected Business Solutions - Swisscom MIGUEL CARAMES Director Network and Technology Planning - Verizon DAVID HOVEY David Hovey, Executive Director of 5G solutions & Cloud Strategy, Openet - Amdocs RITESH MUKHERJEE Vice President - Enterprise Products - Reliance Jio MARTIN CREANER CEO - Centernode SUDHIR SARANGAPANY Head of Digital Services, IoT Practice - Vodafone Business FUENCISLA MERINO Assistant IoT Director - Ooredoo Qatar BRIAN CAPPELLANI Vice President, Technology Strategy - Hansen DARREN JACKSON Partner, Telecommunications, Technology & Media Practices - Bain & Company 1:00 pm to 2:00 pm CEST MASTERCLASS: CONNECTIVITY-AS-A-SERVICE (CAAS) Join this masterclass if you recognize the critical role of consistent connectivity-as-a-service to the success of our industry and are interested in being an early adopter, leader and advocate for consistent connectivity-as-a-service. Learn more JOANN O'BRIEN Vice President, Digital Ecosystems - TM Forum 3:00 pm to 5:00 pm CEST BECOMING A CUSTOMER CENTRIC TELCO: DELIVERING THE PRODUCTS AND SERVICES YOUR CUSTOMERS DEMAND What’s the best way to deliver the customer experience that your customers want and need? Attend this episode to discover how to become a customer-centric telco and find new ways to connect with your customer. Learn more ANGIE KLEIN CEO - Visible AARON BOASMAN-PATEL Vice President, AI and Customer Experience - TM Forum BENOIT HANSSEN Chief Technology Officer - Wind Tre ADARSH NAIR Chief Product & Experience Officer - Airtel JASMINE LEE SZE INN Chief Marketing Officer - U Mobile Sdn Bhd OISIN O'CONNOR Sr. Director, Communications Industry - Salesforce CRAIG WIGGINTON - CAROLINE GABRIEL Co-Founder & Research Director - Rethink Technology Research 5:00 pm to 5:45 pm CEST CATALYST ARENA Step inside our Catalyst arena and hear the proof-of-concept Catalyst projects pitch their solutions to industry big hitters, who they will choose to investment their time and expertise in. Learn more 5:00 pm to 6:00 pm CEST MASTERCLASS: DELIVERING 5G DIGITAL CUSTOMER EXPERIENCES FOR B2B2X: UNDERSTANDING WHAT CHANGES AND CAPABILITIES ARE REQUIRED This masterclass will explore how to understand your enterprise customer and what they expect of you, including embracing new technologies such as 5G, Edge and Cloud to go beyond connectivity and deliver new services. Learn more AARON BOASMAN-PATEL Vice President, AI and Customer Experience - TM Forum 5:30 pm to 7:00 pm CEST CXO SUMMIT 2: THE ROAD TO A CLOUD-NATIVE TELCO: WHY, WHERE AND HOW? During this invitation-only event, leaders from around the globe will explore how cloud native the industry really is right now. Learn more Friday 1 October 1:00 pm to 2:00 pm CEST TRAINING SESSION 3: BUSINESS CONSIDERATIONS Within session 3 Business considerations, the participant will be taken through the implications and drivers for moving forwards to the Open Digital Framework (ODF), covering the ecosystems and business models through to the impacts of AI. Learn more ANDREW CHALMERS Trainer and Assessor - TM Forum 4 – 8 OCTOBER POWER GROWTH WITH CLOUD, DATA AND AI. Monday 4 October 1:00 pm to 2:00 pm CEST TRAINING SESSION 4: INFORMATION SYSTEMS This episode provides an overview on key framework concepts and the functional architecture that can provide a consolidated view across information systems. Learn more MARCUS RAS Trainer and Assessor - TM Forum 2:00 pm to 3:00 pm CEST MEMBER PROJECT 101: AUTONOMOUS OPERATIONS, AI & DATA GOVERNANCE Join us to discover the tools members are creating to make zero-touch operations a reality, enabling end-to-end automation that is powered by robust AI and data governance. Learn more AARON BOASMAN-PATEL Vice President, AI and Customer Experience - TM Forum 3:00 pm to 4:00 pm CEST MEMBER PROJECT 101: OPEN APIS They are downloaded more than 10,000 times each month! Find out more about this project, where TM Forum members work to develop Open APIs that enable the open digital ecosystem and provide critical management functionality to digital services. Learn more IAN TURKINGTON VP, Architecture and APIs - TM Forum Tuesday 5 October 9:00 am to 9:15 am CEST IN CONVERSATION: ACCELERATING GO-TO-MARKET MOTIONS THROUGH DEEP CUSTOMER INSIGHTS PAIRED WITH DATA SCIENCE Learn more Wednesday 6 October 9:00 am to 9:45 am CEST CATALYST ARENA Step inside our Catalyst arena and hear the proof-of-concept Catalyst projects pitch their solutions to industry big hitters, who they will choose to investment their time and expertise in. Learn more 10:00 am to 12:00 pm CEST NAVIGATING THE JOURNEY TO CLOUD NATIVE: WHY, WHAT AND HOW? Learn how to develop strategies to leverage the cloud, migrating and manage your entire cloud estate in a single platform. Learn more ANDREAS GABRIEL CTO - Beyond by BearingPoint ANDREW WARD SVP New Business & Innovation - Product Solutions - du RICK LIEVANO CTO, Telecommunications WW Media & Communications Industry - Microsoft Corporation NIALL NORTON General Manager, Open Network division - Amdocs SANA TARIQ Principal Technology Architect, Cloud and Service Orchestration - Telus MATT HALLIGAN CTO - Optiva 1:00 pm to 2:00 pm CEST MASTERCLASS: APPLYING TM FORUM’S OPEN DIGITAL ARCHITECTURE This masterclass will provide practical guidance on how to apply TM Forum’s Open Digital Architecture. Learn more 3:00 pm to 5:00 pm CEST THE PUBLIC CLOUD IN TELECOMS: AN UNSTOPPABLE FORCE? Dive out of your comfort zone and embrace the public cloud as part of your cloud native journey. Is partnering with hyperscalers the way forward? Learn more TEENA PICCIONE Telco, Media & Entertainment and Gaming Industries - Google Cloud AMIR RAO General Manager, Solutions Portfolio and Technology Alliances, Telco IBU - Amazon Web Services RIKI EFRAIM Division President, Head of Digital Brand Experience - Amdocs NABEEL AMJAD Head of Cloud and Security Business - Jazz YESMEAN LUK Senior Consultant & Telco Cloud Practice Lead - STL Partners 5:00 pm to 5:45 pm CEST CATALYST ARENA Step inside our Catalyst arena and hear the proof-of-concept Catalyst projects pitch their solutions to industry big hitters, who they will choose to investment their time and expertise in. Learn more 5:00 pm to 6:00 pm CEST MASTERCLASS: SOFTWARE MARKETPLACES This masterclass will share details of recent research and analysis and outline strategic options for how the market may develop, helping each organization to develop the right business case and roadmap to achieve business objectives. Learn more JOANN O'BRIEN Vice President, Digital Ecosystems - TM Forum BRENDAN O’ROURKE Expert Partner, Telecommunications, Media & Technology and Enterprise Technology Practices - Bain & Company Thursday 7 October 9:00 am to 9:45 am CEST CATALYST ARENA Step inside our Catalyst arena and hear the proof-of-concept Catalyst projects pitch their solutions to industry big hitters, who they will choose to investment their time and expertise in. Learn more 9:00 am to 10:00 am CEST MASTERCLASS: GETTING MORE VALUE FROM YOUR DATA AND ENABLING INNOVATION WITH A MODERN DATA GOVERNANCE FRAMEWORK This masterclass will teach you how to understand the value of your data and use it to deliver future services, improve customer experiences and create new products. Learn more AARON BOASMAN-PATEL Vice President, AI and Customer Experience - TM Forum 10:00 am to 12:00 pm CEST CONVERTING TELCOS INTO DATA DRIVEN ORGANIZATIONS If you’re looking to learn how to convert your company into a data driven organization, don’t miss this chance to hear from those who are a few steps ahead. Learn more DAVID GONZALEZ Group Head of Big Data & AI, Vodafone Business - Vodafone Group LINDA AVERY Chief Data & Analytics Officer - Verizon ABID ADAM Group Chief Risk and Compliance Officer - Axiata KAREN ARENAS Head of BI & Big Data - Telefónica Chile STUART POWELL Data & AI Governance - Principal - Telstra 3:00 pm to 5:00 pm CEST AI AT SCALE: HOW TO EMBED AI THROUGHOUT PEOPLE, PLATFORMS, PARTNERS AND PROCESSES AI is a game changer for CSPs and their customers. Join us to develop implementation strategies across your entire organization and facilitate interdisciplinary collaboration to drive maximum value. Learn more RICHARD BENJAMINS Chief AI and Data Strategist - Telefonica RANDEEP SEKHON CTO - Airtel PETE BERNARD Senior Director, Silicon and Telecom, Azure Edge Devices, Platform & Services - Microsoft IVANA BARTOLETTI Technical Director, Deloitte and Visiting Policy Fellow, University of Oxford - Deloitte ANGELA MARAGKOPOULOU Senior Vice President B2B and Data Analytics - Deutsche Telekom IT GmbH DR. KEERATPAL SINGH Chief Data Scientist - Axiata APOSTOLOS KALLIS Chief Commercial Officer - Etiya AARON BOASMAN-PATEL Vice President, AI and Customer Experience - TM Forum 5:00 pm to 6:00 pm CEST MASTERCLASS: REDUCING RISK AND GOVERNING AI AT SCALE Attend this masterclass to discover how to implement AI across your organization by using the AI Canvas. Learn more AARON BOASMAN-PATEL Vice President, AI and Customer Experience - TM Forum 5:00 pm to 5:45 pm CEST CATALYST ARENA Step inside our Catalyst arena and hear the proof-of-concept Catalyst projects pitch their solutions to industry big hitters, who they will choose to investment their time and expertise in. Learn more 5:30 pm to 7:00 pm CEST CXO SUMMIT 3: CHOOSING YOUR FRIENDS WISELY: PARTNERING TO DRIVE GROWTH AND UNLOCK VALUE During this invitation-only event, leaders from around the globe discuss the role collaboration has in monetizing 5G and the importance of partnering to drive growth and unlock value. Learn more Friday 8 October 1:00 pm to 2:00 pm CEST TRAINING SESSION 5: ODA DEPLOYMENT & RUNTIME REFERENCE IMPLEMENTATION A closer look at Open Digital Architecture (ODA) and high-level deployment including the reference implementation canvas. Learn more MARCUS RAS Trainer and Assessor - TM Forum 11 – 14 OCTOBER FUTURE PROOF YOUR BUSINESS. Monday 11 October 1:00 pm to 2:00 pm CEST TRAINING SESSION 6: GOVERNANCE & THE OPEN DIGITAL FRAMEWORK (ODF) Find out how governance fits in an Open Digital Architecture (ODA) as we highlight the key considerations you’ll need to make. Learn more ANDREW CHALMERS Trainer and Assessor - TM Forum 2:00 pm to 3:00 pm CEST MEMBER PROJECT 101: ORGANIZATIONAL TRANSFORMATION, DIVERSITY, AND INCLUSION Take a look at how members are transforming their organizations and how you can benefit from joining the groups sharing tools, insights and best practices to make our industry the most diverse and inclusive in the world. Learn more VICKY SLEIGHT Director, Human Factor and D&I Council - TM Forum Tuesday 12 October 9:00 am to 9:15 am CEST IN CONVERSATION: EMBRACING DIGITIZATION TO CONNECT & ENGAGE WITH CUSTOMERS Learn more VICKY NISBET Area Vice President, Comms & Media UK - Salesforce LINDSAY RODGERS Head of Digital - KCOM Wednesday 13 October 9:00 am to 9:45 am CEST CATALYST ARENA Step inside our Catalyst arena and hear the proof-of-concept Catalyst projects pitch their solutions to industry big hitters, who they will choose to investment their time and expertise in. Learn more 9:00 am to 10:00 am CEST MASTERCLASS: ENABLING AIOPS TO DELIVER TRUE OPERATIONAL TRANSFORMATION AND NEW SERVICES This masterclass will explore how to exploit the full potential of AI using the AIOps service management framework. Learn more AARON BOASMAN-PATEL Vice President, AI and Customer Experience - TM Forum DEREK CHEN Assistant Vice President of Customer Service - PCCW-HKT ZHANG KE Senior Project Manager - China Telecom LUCA F. VARVELLO IT Senior Consultant & Advisor - Huawei Technologies 10:00 am to 12:00 pm CEST GROWING B2B AND B2B2X: DELIVERING VALUE FROM CO-CREATION: WHO, WHAT AND HOW? Finding your role in digital ecosystems is vital in driving new revenue streams. Our experts will reveal their winning approach to co-creation and the results achieved for their business and their customers. Learn more DR. IBRAHIM GEDEON CTO - TELUS ANGUS WARD CEO - Beyond by BearingPoint FRODE STØLDAL Chief Digital Officer - Tampnet SANJAY MEWADA WW Marketing Leader, Azure - Microsoft JUSTIN SHIELDS Director Vodafone Business Platforms and Solutions (CTO) - Vodafone Business JASON RUTHERFORD SVP & GM - Oracle Communications KIRAN KARUNAKARAN Partner, Telecommunications & Digital Practices - Bain & Company TONY JUDD MD UK & Ireland - Verizon Business Group JAMES KIRBY Head of EMEA - CSG DR. GOPI KURUP Group Head of Enterprise Business / CEO of Axiata Enterprise - Axiata 3:00 pm to 5:00 pm CEST HOW CAN TELCOS CONNECT WITH CUSTOMERS: STRIKING THE RIGHT BALANCE BETWEEN HUMAN AND MACHINE Customer expectations have changed, and the future telco experience needs to continue to blend the physical and digital worlds together. Learn more GOKHAN OGUT CEO - Maxis KAROLINA BASZARKIEWICZ Chief Customer Officer - Elisa ALFRED BINFORD Head of Customer Engagement - CSG FREDERIC DEBRUYNE Partner; EMEA Practice Leader, Telecommunications Practice; Global Practice Co-Leader, Bain Simple & Digital Practice - Bain & Company SUBHAN AHMAD Chief Growth, Marketing & Strategy Officer - JazzCash - Jazz - Veon PAUL JACOBS Global Head of Customer Operations Transformation - Vodafone LUCA CASSANI Technology Strategist - Microsoft Corporation MATS KARLSSON VP & Head of Solution Area BSS - Ericsson ANTONY LISAMORE Head of B2B IT - Liberty Latin America SMITA KATARIYA VP & Global Head of Salesforce Practice - Prodapt Thursday 14 October 9:00 am to 9:45 am CEST CATALYST ARENA Step inside our Catalyst arena and hear the proof-of-concept Catalyst projects pitch their solutions to industry big hitters, who they will choose to investment their time and expertise in. Learn more 10:00 am to 12:00 pm CEST OPERATING IN AN ERA OF RESPONSIBLE BUSINESS: MAKING CULTURAL CHANGE A BUSINESS IMPERATIVE True digital transformation means putting the customer at the center of everything we do, but to do that, we need cultural change within, and it goes beyond reskilling and/or upskilling the present workforce. Learn more CECILIE HEUCH EVP People & Sustainability - Telenor KERI GILDER CEO - Colt DANIELLE STEKELENBURG Partner; Telecommunications, Media & Technology and Performance Improvement Practices - Bain & Company DION JOANNOU CEO - Accedian MAGDA YRIZARRY Chief Talent and Diversity Officer - Verizon DOLORES CURRIE Bid Manager & UK Country Manager - Colt NORLIDA AZMI Group Chief People Officer - Axiata RON WESTFALL Research Director - Futurum Research TIRZA HOLLENHORST CEO - LUMAN 1:00 pm to 2:00 pm CEST MASTERCLASS: THE BUSINESS VALUE OF CULTURE CHANGE AND HOW TO SET UP FOR SUCCESS – (DOT) PEOPLE, LEADERSHIP, SKILLS AND MINDSET This masterclass will explore the meaning of digital culture and how it relates to people, leadership, skills and mindset. Learn more 3:00 pm to 4:30 pm CEST CXO SUMMIT 4: NOT JUST ANOTHER G: WHAT DOES 5G MEAN FOR B2B AND B2B2X CUSTOMER EXPERIENCE During this invitation-only event, leaders from around the globe share insights on how to elevate from disrupted to disruptor using 5G to anchor customer value chains. Learn more 5:00 pm to 7:30 pm CEST HEADLINERS & CATALYST AWARDS Our headliners will share insights and guidance on how to innovate business and operating models, technology, and partnering to meet customers’ needs with sustainable solutions for wider societal goals. Learn more Previous Next -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- get in touch Phone: +1 862-227-1648 Hours: 9am - 5pm EST Email: register@tmforum.org -------------------------------------------------------------------------------- registernow * Home * Content * Agenda * Speakers * Headliners * Agenda at a glance * Experience * Catalyst proof-of-concept projects * Excellence Awards * Satellite events * Executive connect * CxO Summit * Training * Community * Sponsors * Who’s coming * Get involved * TM Forum * Info * About the event * Code of conduct * Diversity & inclusion * Media & press center * News * Contact us register now