www.amazon.sg
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2600:9000:223b:8a00:3:6a9b:d3c0:93a1
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URL:
https://www.amazon.sg/gp/help/customer/display.html/?ie=UTF8&nodeId=201819200
Submission: On November 07 via manual from IT — Scanned from SG
Submission: On November 07 via manual from IT — Scanned from SG
Form analysis 3 forms found in the DOM
Name: site-search — GET /s/ref=nb_sb_noss
<form id="nav-search-bar-form" accept-charset="utf-8" action="/s/ref=nb_sb_noss" class="nav-searchbar nav-progressive-attribute" method="GET" name="site-search" role="search">
<div class="nav-left">
<div id="nav-search-dropdown-card">
<div class="nav-search-scope nav-sprite">
<div class="nav-search-facade" data-value="search-alias=aps">
<span id="nav-search-label-id" class="nav-search-label nav-progressive-content">All</span>
<i class="nav-icon"></i>
</div>
<label id="searchDropdownDescription" for="searchDropdownBox" class="nav-progressive-attribute" style="display:none"></label>
<select aria-describedby="searchDropdownDescription" class="nav-search-dropdown searchSelect nav-progressive-attrubute nav-progressive-search-dropdown" data-nav-digest="SeawOuXdFg8ccyj4DXMrlURN2wQ=" data-nav-selected="0"
id="searchDropdownBox" name="url" style="display: block;" tabindex="0" title="Search in">
<option selected="selected" value="search-alias=aps">All Departments</option>
<option value="search-alias=amazonfresh">Amazon Fresh</option>
<option value="search-alias=amazon-global-store">Amazon International Store</option>
<option value="search-alias=automotive">Automotive</option>
<option value="search-alias=baby">Baby</option>
<option value="search-alias=beauty">Beauty & Personal Care</option>
<option value="search-alias=stripbooks">Books</option>
<option value="search-alias=popular">CDs and Vinyl</option>
<option value="search-alias=fashion">Clothing, Shoes & Jewellery</option>
<option value="search-alias=computers">Computer & Accessories</option>
<option value="search-alias=electronics">Electronics</option>
<option value="search-alias=lawngarden">Garden & Outdoor</option>
<option value="search-alias=gift-cards">Gift Cards</option>
<option value="search-alias=grocery">Grocery</option>
<option value="search-alias=hpc">Health, Household & Personal Care</option>
<option value="search-alias=home">Home</option>
<option value="search-alias=industrial">Industrial & Scientific</option>
<option value="search-alias=kitchen">Kitchen & Dining</option>
<option value="search-alias=littlefarms">Little Farms</option>
<option value="search-alias=fashion-luggage">Luggage & Travel Gear</option>
<option value="search-alias=luxury-beauty">Luxury Beauty</option>
<option value="search-alias=movies-tv">Movies & TV</option>
<option value="search-alias=mi">Musical Instruments</option>
<option value="search-alias=office-products">Office Products</option>
<option value="search-alias=pets">Pet Supplies</option>
<option value="search-alias=instant-video">Prime Video</option>
<option value="search-alias=software">Software</option>
<option value="search-alias=sporting">Sports and Outdoors</option>
<option value="search-alias=home-improvement">Tools & Home Improvement</option>
<option value="search-alias=toys">Toys and Games</option>
<option value="search-alias=videogames">Video Games</option>
<option value="search-alias=watsons">Watsons</option>
</select>
</div>
</div>
</div>
<div class="nav-fill">
<div class="nav-search-field ">
<div class="ac-input-container">
<div class="ac-live-field" id="ac-liveField" role="status" aria-atomic="true" aria-live="polite"></div>
<div class="ac-input-overlay" aria-hidden="true">
<span class="ac-ghost" id="ac-predictive-text">
<span class="ac-current-input" id="ac-prefix"></span><span class="ac-ghost-suggestion" id="ac-prediction"></span>
</span>
</div>
<label for="twotabsearchtextbox" style="display: none;">Search Amazon.sg</label>
<input type="text" id="twotabsearchtextbox" value="" name="field-keywords" autocomplete="off" placeholder="Search Amazon.sg" class="nav-input nav-progressive-attribute" dir="auto" tabindex="0" aria-label="Search Amazon.sg" role="searchbox"
aria-autocomplete="list" aria-controls="sac-autocomplete-results-container" aria-expanded="false" aria-haspopup="grid" spellcheck="false">
</div>
</div>
<div id="nav-iss-attach"></div>
</div>
<div class="nav-right">
<div class="nav-search-submit nav-sprite">
<span id="nav-search-submit-text" class="nav-search-submit-text nav-sprite nav-progressive-attribute" aria-label="Go">
<input id="nav-search-submit-button" type="submit" class="nav-input nav-progressive-attribute" value="Go" tabindex="0">
</span>
</div>
</div>
</form>Name: search-help — GET /gp/help/customer/display.html
<form id="search-help" name="search-help" method="get" action="/gp/help/customer/display.html">
<div class="a-column a-span12">
<div class="a-row">
<label for="helpsearch"></label>
<div class="a-search a-span12"><i class="a-icon a-icon-search"></i><input type="search" maxlength="100" id="helpsearch" autocomplete="off" name="help_keywords" spellcheck="false" class="a-input-text a-span12" aria-label=""></div>
<style type="text/css">
.csg-search-box-add-results-helpsearch-box #helpsearch::placeholder {
font-style: italic;
}
.csg-search-box-add-results-helpsearch-box #helpsearch {
padding-bottom: 0.4rem;
}
</style>
</div>
<div class="a-row">
<div id="help_srch_sggst" class="a-section a-text-left a-span12 a-box" style="display: none;">
</div>
</div>
</div>
<input type="hidden" name="search" value="true">
<input type="hidden" name="nodeId" value="GKM69DUUYKQWKWX7">
<input type="hidden" name="kwHidden" value="true" id="searchPlaceholder">
<input type="hidden" name="sprefix" id="searchAutocomplete">
<input type="hidden" name="locale" value="en_SG">
<input type="hidden" name="ref_" value="hp_articles_search_rd">
</form>Name: ue_backdetect — get
<form name="ue_backdetect" action="get"><input type="hidden" name="ue_back" value="2"></form>Text Content
Skip to main content .sg Delivering to Singapore 049145 Update location All All Departments Amazon Fresh Amazon International Store Automotive Baby Beauty & Personal Care Books CDs and Vinyl Clothing, Shoes & Jewellery Computer & Accessories Electronics Garden & Outdoor Gift Cards Grocery Health, Household & Personal Care Home Industrial & Scientific Kitchen & Dining Little Farms Luggage & Travel Gear Luxury Beauty Movies & TV Musical Instruments Office Products Pet Supplies Prime Video Software Sports and Outdoors Tools & Home Improvement Toys and Games Video Games Watsons Search Amazon.sg EN Hello, sign in Account and Lists Returns & Orders 0 Cart Sign in New customer? Start here. Your Lists Create a List Your Account Your Account Your Orders Your Recommendations Content and Devices Your Prime Membership Your Prime Video Your Seller Account All Fresh & Fast Best Sellers Today's Deals Prime Books Electronics Home Toys and Games Gift Ideas Computers Gift Cards Beauty and Personal Care Groceries Pet Supplies Baby Sports and Outdoors Home Improvement Health & Personal Care Video Games Fashion Automotive Customer Service Sell Help and Customer Service Find more solutions Returns and Refunds › Returns › AMAZON.SG RETURNS POLICY For Amazon fulfilled orders shipping within Singapore, you can return most items within 15 days of receipt of delivery if you change your mind. You can use this page to learn about our returns policies, including our change of mind returns policy. Our returns policies do not affect your rights under the Consumer Protection (Fair Trading) Act 2003, including any rights you may have in respect of faulty items. Please see our Returning Faulty Items policy for more information. Third-party sellers on Amazon.sg are expected to offer returns on an equivalent basis but their specific policies may vary. Note: Extended Change of Mind Returns Information: For the 2024 holiday season, eligible items purchased between 1 November 2024 and 31 December 2024 can be returned for Change of Mind until 31 January 2025. Replacements are also available but are only for items that are sold and fulfilled by Amazon SG- see About Replacements and Amazon.sg Refunds Policy. The eligibility of your return request may be affected if the condition of the returned item is misrepresented or the item returned is different from your purchase. In some circumstances, a different item returned may still be eligible for a refund or a replacement (for example, if you receive a wrong item due to an Amazon.sg error). Amazon.sg Change of mind returns: If you change your mind, you may return most new and unopened items fulfilled by Amazon SG within 15 days of receipt of delivery in Singapore and within 30 days of the receipt of delivery in Malaysia for a full refund of the price you paid for the item, provided you comply with the conditions below – see Amazon.sg Refunds Policy. Original shipping fees for change of mind returns are not refunded. Please also check the details for items that are not returnable. CONDITIONS APPLYING TO CHANGE OF MIND RETURNS Unless otherwise stated in this Policy: * All item packaging, documentation (e.g. original boxes, price tag intact, manuals, warranty cards, certificates of authenticity, grading, and appraisal etc), and original accompanying accessories must be returned with the returned items. * Packaging must be unopened and seals intact (where applicable) except for fashion items (e.g. clothing, jewellery, shoes and watches) which can be opened. * New items must be returned unused, undamaged and unworn. * All items must not be damaged, contain missing parts or in unsellable condition because of customer negligence, misuse or tampering. * All items must not have been resized, damaged or otherwise altered after delivery. Amazon.sg is not required to accept change of mind returns on items outside the specified return window or change of mind returns of items that do not comply with this Policy. These conditions apply only to change of mind returns and do not apply to items that are returned because they are faulty. CUSTOMER DAMAGE Amazon.sg is not required to accept any returned item that, as a result of customer negligence, misuse or tampering, is damaged, has missing parts or in an unsellable condition. SHIPPING For return requests which do not comply with our returns policies, you may be charged the return shipping cost. For change of mind returns, you are responsible for any return shipping costs. If your item is eligible for and is returned using a pre-paid return option, a return shipping fee will be deducted from your refund amount ($7 for Amazon.sg orders). Alternatively, if you use the self ship label, you are responsible for paying the cost of return shipping. GIFT CARDS Gift Cards are not returnable for change of mind after purchase (except as required by law). For more information about Gift Card limitations, see Amazon.sg Gift Card Terms & Conditions. NON-RETURNABLE ITEMS Certain items (such as hazardous materials, health/personal care and food) are not returnable to Amazon.sg. A full list of non-returnable items is available here . In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon.sg error or if the item is faulty). Please Contact Us. SELLER RETURN POLICY Third-party sellers on Amazon.sg are expected to offer returns on an equivalent basis, but their policies may vary. To determine whether items sold and fulfilled by a third-party seller can be returned, check the returns policy set by the seller. See: Third-Party Seller Returns and Refunds. FAULTY ITEMS Please see our Returning Faulty Items policy for more information about returning these items. AMAZON INTERNATIONAL STORE RETURN POLICY: Please see our Amazon International Store Returns policy for information about returning Amazon International Store items. AMAZONGLOBAL RETURN POLICY: AmazonGlobal relates to purchases made on Amazon.sg that are shippable to customers outside of Singapore. AmazonGlobal items can take several days to reach us once you ship them. The amount will be refunded in Singapore Dollars. Please see our AmazonGlobal Returns page for information about returning Amazon.sg items shipped outside Singapore. FRESH & FAST ITEMS: If you aren’t satisfied with the condition of an Amazon Fresh, Watsons or Little Farms product, we’ll issue a refund up to 15 days from the date of delivery. If you receive a damaged or otherwise unusable grocery item from Amazon Fresh, Watsons or Little Farms, you can request a refund through Your orders. We won’t ask you to return the item. Follow the on-screen instructions and select Refund when prompted. If the refund option isn't available, kindly contact-us. Note: The majority of grocery items on Amazon Fresh, Watsons and Little Farms aren't returnable, but may be refunded. Was this information helpful? Yes No Thank you for your feedback. Please select what best describes the information: This information is confusing or wrong This is not the information I was looking for I do not like this policy Submit Thanks! While we are unable to respond directly to your feedback, we will use this information to improve our online Help. ‹ All Help Topics RETURNS * Return Items You Ordered * Amazon.sg Returns Policy * Returning Faulty or Defective Items * Return a Gift * Return a Gift Using a Gift Receipt * Send a Gift Receipt * Third-Party Seller Returns and Refunds * Return Shipping Guidelines * Items that You Can't Return * Fresh & Fast - Spilled or Damaged Items * AmazonGlobal Returns * Return orders placed with a Third-party seller QUICK SOLUTIONS Your Orders Track or cancel orders Your Orders Track or cancel orders Returns and Refunds Return or exchange items Returns and Refunds Return or exchange items Manage Prime Cancel or view benefits Manage Prime Cancel or view benefits Payment Settings Add or edit payment methods Payment Settings Add or edit payment methods Account Settings Change email or password Account Settings Change email or password Gift Cards and Top-up View balance or redeem a card Gift Cards and Top-up View balance or redeem a card -------------------------------------------------------------------------------- Report something suspicious Report something suspicious -------------------------------------------------------------------------------- Carrier Contacts Carrier Contacts Troubles With Sellers Troubles With Sellers Back to top Get to Know Us * About Us * Careers * Press Releases * Amazon Science Connect with Us * Facebook * Twitter * Instagram Make Money with Us * Protect and Build Your Brand * Advertise Your Products * Sell on Amazon * Supply to Amazon * Associates Programme * Fulfillment by Amazon Let Us Help You * COVID-19 and Amazon * Your Account * Your Orders * Shipping Rates and Policies * Recycling * Recalls and Product Safety Alerts * Help Singapore Amazon Web Services Scalable Cloud Computing Services Amazon Fresh Groceries & More Right To Your Door Goodreads Book reviews & recommendations Shopbop Designer Fashion Brands AbeBooks Books, art & collectables Alexa Actionable Analytics for the Web IMDb Movies, TV & Celebrities * Conditions of Use * Privacy Notice * Interest-Based Ads © 1996–2024, Amazon.com, Inc. or its affiliates