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Platform

POLYGRAPH® DATA PLATFORM

Delivering the most comprehensive and continuous view into threats across
multicloud environments.

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EXPLORE

 * Threat Detection
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ENVIRONMENTS

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CLOUD SECURITY SOLUTIONS

Solving cloud security and compliance challenges with unmatched visibility.

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PRIVACY STATEMENT

LACEWORK PRIVACY STATEMENT

Lacework, Inc. and its subsidiaries (collectively “Lacework”) are committed to
protecting your personal information and providing you with a positive
experience when visiting our websites and using our products and services
(“Solution” or “Solutions”). By using Lacework websites, Solutions, or otherwise
providing personal information to us, you agree to the below terms, which may be
updated from time to time.

This Privacy Statement applies to Lacework websites and Solutions that link to
or reference this Statement and describes how we handle personal information and
the choices available to you regarding collection, use, access, disclosure, and
how to update and correct your personal information. Additional information on
our personal information practices may be provided in offer descriptions,
supplemental privacy statements, or notices provided prior to or at the time of
data collection. Certain Lacework websites may have their own privacy statement
that describes how we handle personal information for those websites
specifically. To the extent a notice provided at the time of collection or a
website or Solution specific privacy statement conflicts with this Privacy
Statement, such specific notice or supplemental privacy statement will control.

California residents click here.

STANDARD CONTRACTUAL CLAUSES FOR TRANSFER OF PERSONAL INFORMATION FROM THE
EUROPEAN UNION TO THE UNITED STATES

Lacework uses Standard Contractual Clauses to fulfill requirements for transfer
of personal information from the European Union or European Economic Area (EEA)
to the United States.

COMPLIANCE WITH PRIVACY SHIELD

In addition to using Standard Contractual Clauses, Lacework complies with the
EU-U.S. Privacy Shield Framework and the Swiss-US Privacy Shield Framework as
set forth by the U.S. Department of Commerce regarding the collection, use, and
retention of personal information transferred from the European Union and
Switzerland to the United States, respectively. Lacework has certified to the
Department of Commerce that it adheres to the Privacy Shield Principles. If
there is any conflict between the terms in this privacy statement and the
Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn
more about the Privacy Shield program, and to view our certification, please
visit https://www.privacyshield.gov/

COLLECTING YOUR PERSONAL INFORMATION

Lacework may collect data, including personal information, about you as you use
our websites and Solutions and interact with us. For example, collection occurs
when you complete a web form to request information about a Solution.

For purposes of this Privacy Statement, “personal information” is defined as any
information that can be used to identify an individual, and may include; name,
address, email address, phone number, login information (account number,
password), marketing preferences, or social media account information. If we
link other data with your personal information, we will treat that linked data
as personal information. We also collect personal information from trusted
third-party sources and engage third parties to collect personal information to
assist us.

Lacework collects personal information for a variety of reasons, including, but
not limited to:

 * Providing customer service and support for Solutions
 * Processing an order, including payment transactions
 * Sending marketing communications
 * Correcting and enhancing contact information Lacework may have for you
 * Creating an account on a website or within a Solution
 * Enabling the use of certain features of our Solutions
 * Personalizing your view of Lacework websites and/or Solution experience
 * Managing and processing a job application or job transfer
 * Managing calendering, meetings, and related communications
 * Providing you with a newsletter subscription
 * When a computer-based certification test is administered to you

Lacework and the third parties with whom we engage may combine the information
we collect from you over time and across our websites and Solutions with
information obtained from other sources. This helps us improve its overall
accuracy and completeness, and also helps us better tailor our interactions with
you.

If you choose to provide Lacework with a third party’s personal information
(such as name, email, and phone number), you represent that you have the third
party’s permission to do so and are responsible for such disclosure of that
personal information. Examples include forwarding reference or marketing
material or sending job referrals. Third parties may unsubscribe at any time
from any future communication by emailing privacy@lacework.net

In some instances, Lacework and the third parties with whom we engage, may
automatically collect data through cookies, web logs, web beacons, and other
similar applications. This information is used to better understand and improve
the usability, performance, and effectiveness of the website and to help tailor
content or offers for you. Please read the “Cookies and Web Technologies”
section below for more information.

USES OF YOUR PERSONAL INFORMATION

 * Providing customer service and support for Solutions
 * Processing an order, including payment transactions
 * Sending marketing communications
 * Creating an account on a website or within a Solution
 * Enabling the use of certain features of our Solutions
 * Personalizing your view of Lacework websites and/or Solution experience
 * Managing and processing a job application or job transfer
 * Providing you with a newsletter subscription
 * When a computer-based certification test is administered to you
 * For other legitimate purposes permitted by applicable law or to comply with a
   legal or mandatory obligation.

RIGHTS OF INDIVIDUALS TO ACCESS PERSONAL INFORMATION

You can exercise your rights of access and request corrections, suppression, or
deactivations with applicable data protection laws. If you need additional
assistance, or help accessing, correcting, suppressing, or deleting your
personal information, please submit a request by clicking here or
emailing privacy@lacework.net

We make good faith efforts to honor reasonable requests to access, correct,
suppress, or delete your data. We will respond to your request within 30 days or
as otherwise mandated by applicable data protection laws. If we are unable to
honor your good faith request, we will provide you with an explanation. Under
certain circumstances, you have rights under applicable data protection laws in
relation to the access, correction, suppression, or deletion of your personal
information. Should you wish to exercise those rights, please click here or
submit a request via privacy@lacework.net

Please note that we may need to request specific information from you to confirm
your identity and right to access your personal information. This is a security
measure to ensure personal information is not disclosed to any person or third
party who does not have a right to receive it. To efficiently process your
request, we may contact you for further information. With your permission, we
may also share your personal information with Lacework business partners or
vendors and, they may send you information about products or services that may
be of interest to you. To opt-out of receiving information from third parties
for their marketing purposes, please submit a request here or
via privacy@lacework.net

THE CHOICES LACEWORK OFFERS INDIVIDUALS TO LIMIT THE USE AND DISCLOSURE OF
PERSONAL INFORMATION

Lacework offers individuals two methods to limit the use of and disclosure of
personal information:

 * * Sending us a message through email to: privacy@lacework.net

or by regular mail to:

 * Lacework, Inc., Attn: Chief Compliance Officer, 6201 America Center Dr #200,
   San Jose, CA 95002.

THE TYPES OF THIRD PARTIES TO WHICH LACEWORK DISCLOSES PERSONAL INFORMATION AND
THE PURPOSES FOR DOING SO.

Lacework may share your personal information with third parties for the purposes
of operating our business, delivering, improving, and customizing our Solutions,
sending marketing and other communications related to our business, and for
other legitimate purposes permitted by applicable law or otherwise with your
consent.

Lacework may disclose personal information to third parties for a variety of
reasons, including but not limited to:

 * Within Lacework and any of our global subsidiaries for purposes of data
   processing or storage.
 * With Lacework business partners or vendors, so that they may share
   information with you about their products or services.
 * With business partners, service vendors, authorized third-party agents, or
   contractors to provide a requested Solution, service or transaction.
 * In connection with, or during negotiations of, any merger, sale of company
   assets, consolidation or restructuring, financing, or acquisition of all or a
   portion of our business by or to another company.
 * In response to a request for information by a competent authority if we
   believe disclosure is in accordance with, or is otherwise required by, any
   applicable law, regulation or legal process.
 * In aggregated and/or anonymized form which cannot reasonably be used to
   identify you.
 * If we otherwise notify you and you consent to the disclosure.

DISCLOSURE OF PERSONAL INFORMATION IN RESPONSE TO LAWFUL REQUESTS BY PUBLIC
AUTHORITIES

Lacework will disclose personal information with law enforcement officials,
government authorities, or other third parties as necessary to comply with legal
process or meet national security requirements; protect the rights, property, or
safety of Lacework, its business partners, you, or others; or as otherwise
required by applicable law.

WHAT IS THE POSSIBILITY OF AN INDIVIDUAL INVOKING BINDING ARBITRATION?

Lacework’s employment offer letters contain binding arbitration provisions for
U.S. employees only (for any disputes, claims, or causes of action, in law or
equity, arising from or relating to the enforcement, breach, performance, or
interpretation of the offer, their employment with the Company, or the
termination of their employment). Employees outside the U.S. may be subject to
other binding resolution processes.

LACEWORK’S LIABILITY IN ONWARD TRANSFERS TO THIRD PARTIES

Lacework uses Standard Contractual Clauses to fulfill contractual requirements
for onward transfers to third parties.

UNSUBSCRIBING AND SELECTING YOUR COMMUNICATION PREFERENCES

Lacework gives you the choice of receiving a variety of information related to
our Solutions. You can manage your communication preferences through the
following methods:

 * * By following the instructions included in each promotional email from
     Lacework to unsubscribe from that particular mailing.
   * By sending us a message through email to: privacy@lacework.net

or by regular mail to:

 * Lacework, Inc., Attn: Chief Compliance Officer, 6201 America Center Dr #200,
   San Jose, CA 95002.

Regardless of which method you choose to select your communication preferences,
please be sure to include your name, email address, and specific, relevant
information about the material you no longer wish to receive. These choices do
not apply to service notifications or other required communications that are
considered part of certain Solutions, which you may receive periodically unless
you stop using or cancel the Solution in accordance with its terms and
conditions.

We may also share your personal information with Lacework business partners or
vendors, so they may send you information about products or services that may be
of interest to you. To opt-out of receiving information from third parties for
their marketing purposes, please submit a request via privacy@lacework.net

By using our websites, Solutions, or otherwise providing personal information to
us, you agree that we may communicate with you electronically regarding
security, privacy, and administrative issues relating to your use.

SHARING YOUR PERSONAL INFORMATION

Lacework may share personal information for a variety of reasons, including but
not limited to:

 * Within Lacework and any of our global subsidiaries for purposes of data
   processing or storage.
 * With Lacework business partners or vendors, so that they may share
   information with you about their products or services.
 * With business partners, service vendors, authorized third-party agents, or
   contractors to provide a requested Solution, service or transaction. Examples
   include, but are not limited to: processing of orders and credit card
   transactions, hosting websites, hosting seminar registration, assisting with
   sales-related efforts or post-sales support, and providing customer support.
 * In connection with, or during negotiations of, any merger, sale of company
   assets, consolidation or restructuring, financing, or acquisition of all or a
   portion of our business by or to another company.
 * In response to a request for information by a competent authority if we
   believe disclosure is in accordance with, or is otherwise required by, any
   applicable law, regulation or legal process.
 * With law enforcement officials, government authorities, or other third
   parties as necessary to comply with legal process or meet national security
   requirements; protect the rights, property, or safety of Lacework, its
   business partners, you, or others; or as otherwise required by applicable
   law.
 * In aggregated and/or anonymized form which cannot reasonably be used to
   identify you.
 * If we otherwise notify you and you consent to the sharing.

To opt-out of Lacework sharing with third parties for their marketing purposes,
please submit a request via privacy@lacework.net

SECURITY OF YOUR PERSONAL INFORMATION

We intend to protect the personal information entrusted to us and treat it
securely in accordance with this Privacy Statement. Lacework implements
physical, administrative, and technical safeguards designed to protect your
personal information from unauthorized access, use, or disclosure. We
contractually require that our suppliers protect such information from
unauthorized access, use, and disclosure. Notwithstanding the measures Lacework
takes to protect your personal information, it does not guarantee the security
of any personal information you provide to us or third parties.

RETENTION OF PERSONAL INFORMATION

We will only retain your personal information for as long as necessary to
fulfill the purposes for which it was collected, or as necessary to comply with
our business requirements and necessary laws; to comply with any legal,
accounting or reporting obligations; to resolve disputes; to protect our assets;
to efficiently run our business; and to enforce our agreements.



To determine the appropriate retention period for personal information, we
consider the amount, nature and sensitivity of the personal information, the
potential risk of harm from unauthorized use or disclosure of your personal
information, the purposes for which we collect or process your personal
information and whether we can achieve those purposes through other means, and
the applicable legal requirements.

USE OF COOKIES AND WEB TECHNOLOGIES

Like many websites, Lacework uses automatic data collection tools, such as
cookies, embedded web links, and web beacons. These tools collect certain
standard information that your browser sends to our website such as your browser
type and the address of the website from which you arrived at our website. They
may also collect information about:

 * Your Internet Protocol (IP) address. This is a number automatically assigned
   to your computer or device whenever you are connecting to the Internet. It
   allows web servers to locate and identify your device, this is a unique
   address assigned to your device by your Internet service provider or
   information systems department on a TCP/IP network.
 * Clickstream behavior, which helps us better understand your visit to our
   website and may, in turn, provide you with a more customized experience when
   you return.

The Lacework website includes widgets, which are interactive mini-programs that
run on our site to provide specific services from another company (such as
displaying the news, opinions, music, and more). Personal information, such as
your email address, may be collected through such widgets. Cookies may also be
set by widgets to enable it to function properly. Information collected by
widgets is governed by the privacy policy of the company that created the
widget.

Some web browsers may give you the ability to enable a “do not track” feature
that sends signals to the websites you visit, indicating that you do not want
your online activities tracked. This is different than blocking or deleting
cookies, as browsers with a “do not track” feature enabled may still accept
cookies. There is currently no industry standard for how companies should
respond to “do not track” signals, although one may develop in the future. Our
websites do not recognize and respond to “do not track” signals at this time. If
that changes in the future, it will be reflected in our most updated Privacy
Statement.

LINKED WEBSITES

We may provide links to other third-party websites and services that are outside
our control and not covered by this Privacy Statement. We encourage you to
review the privacy statements posted on those websites (and all websites) you
visit.

FORUMS AND CHAT ROOMS

If you participate in a discussion forum, local communities, or chat room on a
Lacework website, you should be aware that the information you provide there
(i.e. your public profile) may be made broadly available to others, and could be
used to contact you, send you unsolicited messages, or for purposes neither
Lacework, nor you, have control over. Also, please recognize that individual
forums and chat rooms may have additional rules and conditions. Lacework is not
responsible for the personal information or any other information you choose to
submit in these forums. To request removal of your personal information from our
blog or community forum, please submit a request via privacy@lacework.net In
certain circumstances, we may not be able to remove your personal information.

CONSENT TO TRANSFER, PROCESSING AND STORAGE OF PERSONAL INFORMATION

As Lacework is a global organization, we may transfer your personal information
to Lacework in the United States of America, to any Lacework subsidiary
worldwide, or to third parties and business partners as described above that are
located in various countries around the world. By using our websites and
Solutions or providing any personal information to us, where applicable law
permits, you consent to the collection, use, disclosure, sharing, retention,
transfer, and processing of such information outside of your country of
residence where data protection laws and regulations may be different.

Whenever we transfer your personal information out of the European Economic Area
(“EEA”), we ensure a similar degree of protection is afforded to it by the use
of specific contracts approved by the European Commission which provides the
same protection to personal information as it has in Europe.

INDEPENDENT RECOURSE MECHANISM FOR PRIVACY SHIELD COMPLAINTS

In compliance with the Privacy Shield Principles, Lacework commits to resolve
complaints about our collection or use of your personal information. EU
individuals with inquiries or complaints regarding our Privacy Shield policy
should first contact Lacework at: privacy@lacework.net

Lacework has further committed to cooperate with the panel established by the EU
data protection authorities (DPAs) with regard to unresolved Privacy Shield
complaints concerning human resources data and non-human resources data
transferred from the EU.

Lacework has committed to cooperate with the panel established by the Swiss
Federal Data Protection and Information Commissioner with regard to unresolved
Privacy Shield complaints concerning human resources data and non-human
resources data transferred from Switzerland.

SUBJECT TO INVESTIGATORY AND REGULATORY POWERS OF THE FTC

Lacework is subject to the investigatory and enforcement powers of the United
States Federal Trade Commission (FTC).



LIABILITY FOR ONWARD TRANSFERS TO THIRD PARTIES

Lacework has liability for onward transfers to third parties unless we can prove
we were not a party to the events giving rise to the damages.

ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

This section provides information organized in accordance with the California
Consumer Privacy Act (“CCPA”) for residents of California about how we handle
certain personal information we have collected over the past 12 months.

Categories of Personal Information . This Privacy Policy discloses the
categories of personal information that we collect, use, and disclose in order
to operate our business over the past 12 months.

Collect . The section above entitled Collecting Your Personal Information
discloses the categories of personal information that we collect.

Use . The section above entitled Uses of Your Personal Information discloses how
we use your personal information.

Disclose . The sections above entitled The types of Third Parties to which
Lacework discloses personal information and the purposes for doing so and
Disclosure of Personal Information In Response To Lawful Requests By Public
Authorities discloses how we may share your personal information.

DO NOT SELL MY PERSONAL INFORMATION

Lacework does not sell and has not sold Personal Information within the
preceding 12 months, as “sale” is defined in the CCPA. Lacework does not sell
the Personal Information of minors. Since Lacework sells enterprise products to
businesses, and not directly to consumers, we do not knowingly collect any
information from children.

Lacework may share your personal information with third parties and third
parties may collect your personal information as described above in the Uses of
Your Personal Information . In addition, as described in the section Use of
Cookies and Web Technologies, we may work with third parties who may use cookies
to provide personalized content to you.

Requests for Deletion, Copy and Right to Know Your Information . California
consumers have the right to make the following requests, which we endeavor to
honor from non-California residents as well:

You may submit deletion, copy and right to know requests via emailing
privacy@lacework.net

Deletion . You have the right to request deletion of personal information that
we have collected about you.

Copy and Right to Know . You have the right to request a copy of the specific
pieces of personal information that we have collected about you over the past 12
months, including the categories of information, sources, and purposes of
collection, as well as categories of third parties we have shared it with.

Designated Agent . You may designate an agent to make a request on your behalf.
That agent must have access to your account in order for us to verify the
request.

Your California Privacy Rights under California’s Shine-the-Light Law .
California law permits users who are California residents to request and obtain
from us once a year, free of charge, a list of the third parties to whom we have
disclosed their personal information (if any) for their direct marketing
purposes in the prior calendar year, as well as the types of personal
information disclosed to those parties. If you are a California resident and
would like to request this information, please submit your request in an email
to privacy@lacework.net

HOW TO CONTACT US

We value your opinions. Should you have questions or comments related to this
Privacy Statement, please email privacy@lacework.net

UPDATES TO THIS LACEWORK PRIVACY STATEMENT

We may update this Privacy Statement from time to time. If we modify our Privacy
Statement, we will post the revised version at
https://www.lacework.com/privacy-policy/.

This Privacy Statement was last updated on October 28, 2021.


EXPLORE

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 * Vulnerability Management
 * Container Security
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SUPPORT

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