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Submission: On October 18 via api from IN — Scanned from DE
Submission: On October 18 via api from IN — Scanned from DE
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* Solutions * MCUBE Contact Center Solution * MCUBE IVRS * MCUBE Extension/PBX * MCUBE Auto Dialer * Toll-Free Number * MCUBE Softphone Solution * MCUBE Missed Call Service * MCUBE Voice Broadcast * MCUBE WhatsApp Solution * MCUBE MCONNECT * MCUBE SMS Campaigns * Truecaller * Resources * Webinar * Blog * Case Studies * News & Events * Whitepapers * Product Updates * About Us * Payments * Contact Us * Contact Sales * Create A Demo Account * Sign In * Request Demo 1800 419 2202 [email protected] WELCOME TO MCUBE CLOUD TELEPHONY SERVICES FOR FORWARD – THINKING BUSINESSES MCUBE offers cloud telephony services that will help your business to stay ahead of the curve. CLOUD TELEPHONY SERVICES DRIVING BUSINESS GROWTH WITH CLOUD TELEPHONY SERVICES MCUBE is a leading provider of cloud telephony services that helps businesses drive growth and improve efficiencies. BOOK DEMO CONTACT CENTER SOLUTION UNIFIED COMMUNICATION FOR YOUR BUSINESS We help businesses unify their communications for more efficiency and productivity. Our platform allows you to manage all your customer interactions, through voice or text, in a single place. BOOK DEMO INBOUND SOLUTION SAY GOODBYE TO CUSTOMER SERVICE HEADACHES MCUBE’S Inbound Solution helps managing customer interactions more effectively and improve your customer experience. BOOK DEMO OUTBOUND SOLUTION BETTER COMMUNICATION. REDUCED COSTS MCUBE’S Outbound Solution improves communication while reducing costs & offers a full suite of features to help businesses manage customer interactions. BOOK DEMO Introducing MCUBE AI Call Analysis FIND YOUR CUSTOMER EMOTIONS & ACCELERATE BUSINESS GROWTH WITH MCUBE AI INSIGHTS N POST CALL ANALYSIS N CUSTOMER’S SENTIMENTAL ANALYSIS N AUDIO TRANSCRIPTION N OVERALL CALL EMOTION MCUBE: EMPOWERING BUSINESSES WITH CLOUD TELEPHONY SERVICES Introducing MCUBE’s revolutionary unified omnichannel solution for Cloud Telephony Services – the ultimate breakthrough in business communication. Say goodbye to communication hassles and embrace a seamless experience that allows you to focus on your customers. This cutting-edge technology empowers businesses to provide exceptional customer service, improve productivity, and unlock new opportunities for growth. OUR SERVICES MCUBE CONTACT CENTER SOLUTION Automate your call tracker for a uniform tracking and analysis of all your business calls. Learn More MCUBE IVRS Implement an effective IVR software that boosts revenue while simultaneously boosting customer experience. Learn More MCUBE EXTENSION/PBX Strengthen your agent availability, inbound business call routing and offer instant response catering to the client’s concerns with our call forwarding solution. Learn More MCUBE AUTODIALER Improve the connect rate of agents with the autodialer services, along with adding more customer engagement. Learn More TOLLFREE NUMBER Expand your market reach with an easily accessible & cost-efficient toll-free number & enrich your business with availability at all times. Learn More MCUBE SOFTPHONE SOLUTION Incorporate your agents with our softphone service for work phones that function on any device from anywhere. Learn More MCUBE MISSED CALL SERVICE Keep tabs on your customer engagements by using our missed call service as actionable triggers to gather data, collect feedback, and track campaigns. Learn More MCUBE VOICE BROADCAST Cut out the hassle of manual outbound voice blast with our automated voice broadcasting service & send out your messages to customers quickly. Learn More MCUBE SMS CAMPAIGNS Designed to meet your message-sending needs with unbeatable reliability, security & the immaculate ease of use that comes with our bulk SMS service & intuitive platform. Learn More MCUBE WHATSAPP SOLUTION Efficiently manage, streamline & automate your business communications with the WhatsApp business API service for improved customer engagement. Learn More Solutions We Provide to Our Valued Customers Get Started CALL RECORDING ANALYTICS Record & analyze every call, easily identify best agents & get detailed reports on percentage of sales closed on every call with the call recording software. CLICK TO CALL An innovative marketing tool that automates the calling of customer’s number by just clicking on the number. Click to call eliminates the need for manual dialing. CRM INTEGRATION Streamline your customer relationship by managing your contacts, sales, & marketing all in one place. NUMBER MASKING Anonymizing participating numbers by connecting the call through a temporary proxy phone number toll-free number service to safeguard sensitive information. MISSED CALL SERVICE Create the most convenient way to stay connected with business contacts & customers. VIRTUAL RECEPTIONIST Route customer calls based on the key words heard by the caller, without human intervention offering a huge array of features in an IVR Call. HOLD ON MUSIC Acquire high-quality recordings that get results. With our IVR service, instantly save money by adding professional background music & create great lasting impressions. CALL FLOW DIAGNOSTICS Assists in identifying & fixing issues with easy-to-use tools ensuring calls are reliable and precise with your phone system. Introducing MCUBE’s Softphone Solution Enable Connectivity with a User-Friendly Interface without the Hassle of a Dedicated Device. Learn More INTEGRATE. MANAGE. GROW. Smartly & Securely Explore Integrations Why MCUBE? Scalable Solutions: MCUBE offers scalable cloud telephony services, catering to businesses of all sizes. Grow without the hassle of hardware upgrades and adapt to changing needs. Advanced Features: Benefit from a rich suite of features including IVR, call routing, call recording, and analytics, enhancing customer service and operational efficiency. Reliability and Security: MCUBE guarantees high uptime, data security, and comprehensive compliance features, all contributing to the reliability and adherence to telephony regulations. Cost Efficiency: Enjoy cost savings with MCUBE’s cost-effective cloud telephony solutions, avoiding upfront hardware costs and reducing operational expenses. SMART CALL MANAGEMENT SOLUTION WITH MCUBE’S CLOUD TELEPHONY SERVICES Data Security Consistency Flexibility Compliance Exemplary Service Ability Data Security MCUBE strongly believes in prudence and privacy with data security being the paramount objective which boosts assurance, conviction & reliance from the customers.The MCUBE platform adapts rigorous stipulations for safeguarding financial information, customer privacy and networks connectivity. Consistency We strive to achieve consistency in terms of brand, services & management. Our top-tier, protected, distinct & dependable infrastructure delivers an astutely no single-point failure infrastructure ensuring a business communication model that is available all the time, anywhere. Flexibility Being the front runners in adapting to the ever-changing norms of business communication in the market amid a balanced hold over uninterrupted tractability, association suppleness, & direct comprehensibility of requirements makes us unwavering towards our services. Compliance Most cloud telephony solutions providers deliberate adherence as a prevalent & incessant process ensuring businesses are conventional. However, MCUBE stays a step ahead and guarantees that even our own associates & partners comply with the relevant dogmatic obligations. Exemplary Service Ability Our proficiency to consistently offer high-quality service to customers, clients or partners including potential to effectively resolve any issues that may arise allowing us to develop and demonstrate exemplary service ability. This commitment to excellence helps in building trust & loyalty among customers and clients ultimately leading to better business outcomes and a more positive overall experience for all parties involved. Global Reachability Achieving a global presence is what MCUBE aims for in the next few years, and we venture to accomplish our ambition promptly. Our initiative trails towards much better communication for our existing as well as potential partners & clientele. We aspire for our customers to be part of this journey. Innovation Turning ideas into reality is the driving force behind all progress which is the base of innovation & MCUBE’s incentive to create new technologies, services & products that allow businesses to function easily, turning the impossible into a possibility. Customer Orientation We hanker after a more customer-centric & assistance-oriented business model because we understand the prominence of well-planned & managed customer satisfaction levels which can easily influence new opportunities, innovative breakthroughs, sales, market shares & profitability. Simplified Integration Integrating our solutions into your existing CRM is both simple & effective, with easy trackability, no extra hardware installations & better lead management. CRM plug-ins & API integrations for comprehensive alerts, data management & quality-of-service reports can be ensured seamlessly. Zero Capital Investment We at MCUBE venture for utilizing resources that are already available enabling a receptive approach allowing businesses to pursue services without the burden of upfront costs. We carefully plan and strategize the crucial ability to adapt to changing circumstances. Global Reachability Innovation Customer Orientation Simplified Integration Zero Capital Investment DATA SECURITY We strongly believe in prudence and privacy, with data security being the paramount objective that boosts assurance, conviction & reliance from the customers. The MCUBE platform adapts rigorous stipulations for safeguarding financial information, customer privacy, and network connectivity. CONSISTENCY We strive to achieve consistency in terms of brand, services & management. Our top-tier, protected, distinct & dependable infrastructure delivers an astutely no single-point failure infrastructure ensuring a business communication model that is available all the time, anywhere. FLEXIBILITY Being the front runners in adapting to the ever-changing norms of business communication in the market amid a balanced hold over uninterrupted tractability, association suppleness, & direct comprehensibility of requirements makes us unwavering towards our services. COMPLIANCE Most cloud telephony solutions providers deliberate adherence as a prevalent & incessant process ensuring businesses are conventional. However, MCUBE stays a step ahead and guarantees that even our own associates & partners comply with the relevant dogmatic obligations. GLOBAL REACHABILITY Achieving a global presence is what MCUBE aims for in the next few years, and we venture to accomplish our ambition promptly. Our initiative trails towards much better communication for our existing as well as potential partners & clientele. We aspire for our customers to be part of this journey. INNOVATION Turning ideas into reality is the driving force behind all progress which is the base of innovation & MCUBE’s incentive to create new technologies, services & products that allow businesses to function easily, turning the impossible into a possibility. CUSTOMER ORIENTATION We hanker after a more customer-centric & assistance-oriented business model because we understand the prominence of well-planned & managed customer satisfaction levels which can easily influence new opportunities, innovative breakthroughs, sales, market shares & profitability. SIMPLIFIED INTEGRATION Integrating our solutions into your existing CRM is both simple & effective, with easy trackability, no extra hardware installations & better lead management. CRM plug-ins & API integrations for comprehensive alerts, data management & quality-of-service reports can be ensured seamlessly. EXEMPLARY SERVICE ABILITY Our proficiency to consistently offer high-quality service to customers, clients or partners including potential to effectively resolve any issues that may arise allowing us to develop and demonstrate exemplary service ability. This commitment to excellence helps in building trust & loyalty among customers and clients ultimately leading to better business outcomes and a more positive overall experience for all parties involved. ZERO CAPITAL INVESTMENT We at MCUBE venture for utilizing resources that are already available enabling a receptive approach allowing businesses to pursue services without the burden of upfront costs. We carefully plan and strategize the crucial ability to adapt to changing circumstances. Satisfied Business Years Of Market Existence Company Collaborations Team Members/ Employees Customer Support Trusted By Trusted Businesses "MCUBE assists Big Basket Daily in building an Operative & Effective Communication System: An Overview. Big Basket has created a market prominence as one of the leading online grocery delivery services in India. With its convenient and user-friendly" Read More "MCUBE’s call centre solution is used by the Ramaiah Memorial Hospital. This solution scaled up the 100% increase in visibility and 30% of higher improvement in productivity almost immediately after deployment." Read More “Our overall experience is great. MCUBE has calibrated our call monitoring and tracking through their call center facilities and we are very happy about it. It’s very rare that we face any difficulty, but even if we do, MCUBE makes sure to resolve it immediately." Read More Testimonials “It was a pleasure working with MCUBE team for the past 3 years and their customer service team is professional in resolving any queries related to service in a reasonable amount of time.” Infantry Homes “MCUBE is a very professional company. Their services are commendable. They keep proper follow-ups with their clients regarding their service issues and provide prompt solutions to them.” Satya Santosh Group “MCUBE’s cloud-based contact center and IVR allowed us to connect with our clients with ease. It ensured we can stay connected efficiently – and with less overhead.” Capital Computers International Pvt Ltd “Timely support and services. We have been associated with MCUBE for more than 2 years now and the quality of their work has never taken a hit. Highly recommended!.” Atria University “Excellent service, and fast responses, quick service reply as expected. Have been using this service from 8 years, and till now no issues, if we face also they will rectify it within an hour.” Sai Reniit Mayank Our Branches BANGALORE Tapaswiji Info Park, 184/185, EPIP Zone Whitefield Rd, Kundalahalli, Brookefield, Bengaluru, Karnataka 560066 NOIDA 736, B Block Ithum Tower, Sector 62 Near Electronic City metro station Noida – 201309 HYDERABAD Ethyork Coworking Spaces Pvt Ltd, CLOwork, 103, New Mark House, Patrika,Nagar, Hitech City,Hyderabad, Telangana 500081 PUNE 4, Yogiraj Apartment, Opp. Balewadi Phata, Baner, Pune Maharashtra – 411045 MUMBAI A/601 Jay shri Krishna Darshan Building, opp. Vedant School, Nr. GCC club, Hatkesh, Mira Road(E) Mumbai-401107 CHENNAI 3365, VAIBOGH, 5th Link Street, Old Mahabalipuram Rd, Nehru Nagar, Perungudi, Chennai, Tamil Nadu 600096 Frequently asked questions WHAT ARE SOME COMMON USE CASES FOR CLOUD TELEPHONY? Cloud telephony has numerous common use cases, including call centers, customer service, remote teams, virtual phone systems, automated messaging, appointment reminders, interactive voice response (IVR), conferencing, and seamless integration with online platforms for e-commerce businesses. CAN I INTEGRATE MY CRM WITH MCUBE CLOUD TELEPHONY? Yes, customer relationship management (CRM) software can also be integrated with MCUBE Cloud telephony. It enables businesses to track and analyse customer interactions. DOES MCUBE CLOUD TELEPHONY HAVE CLICK2CALL API? Yes, MCUBE offers click-to-call API. It enhances user experience, improves response times, and streamlines communication processes, ultimately enhancing customer satisfaction and business efficiency. HOW CAN I BENEFIT FROM USING MCUBE? MCUBE offers a comprehensive range of cloud telephony services that can significantly benefit any business.MCUBE’s services empower businesses with efficient and cost-effective communication solutions, enhancing customer satisfaction and operational efficiency. HOW TO GET MCUBE CLOUD TELEPHONY SOLUTIONS? To acquire MCUBE Cloud Telephony Solutions, you can visit MCUBE’s official website and explore its offerings. Contact the sales team or fill out the form to express your interest. We will guide you through the process of selecting and implementing the cloud telephony solutions that best fit your business requirements. WHAT KIND OF BUSINESSES CAN USE CLOUD TELEPHONY? Cloud telephony is suitable for various businesses, including SMEs, startups, call centers, e-commerce, professional service providers, healthcare, educational institutions, and remote teams. It offers cost-effective communication, enhances customer service, facilitates remote collaboration, and streamlines operations. From small businesses to large enterprises, any organization that values efficient communication can benefit from the flexibility, scalability, and advanced features provided by cloud telephony solutions. HOW TO USE A SOFTPHONE? step 1- First need to download & install the softphone software on your computer or mobile device Step 2- Then, open the application and enter your credentials. Or register for an account if required. Step 3- Configure the softphone by entering the necessary settings. Step 4- Now, you can use the softphone to make and receive calls by selecting the contact from your address book or manually entering the phone number. You can also access features like voicemail, call history, and contacts within the softphone application. MCUBE is a leading provider of cloud telephony services that helps businesses drive growth and improve efficiencies. Our suite of services includes IVR solutions. * Follow * Follow * Follow * Follow * Follow * Follow [email protected] Quick Links E Home E Payments E Meet The Team E News & Events E Blog E Career E Privacy Policy Solutions E MCUBE Contact Center Solution E MCUBE IVRS E MCUBE Extension/PBX E MCUBE Autodialer E Tollfree Number E MCUBE Softphone Solution Our Services E MCUBE Missed Call Service E MCUBE Voice Broadcast E MCUBE SMS Service E MCUBE Whatsapp API Headquarter BANGALORE Tapaswiji Info Park, 184/185, EPIP Zone Whitefield Rd, Kundalahalli, Brookefield, Bengaluru, Karnataka 560066 1800 419 2202 Sitemap Copyright © 2024 VMC Technologies Pvt Ltd Get In Quote Name Phone Number Email Company Name I authorize VMC Technologies Pvt Ltd (MCUBE) and its representatives to Call, SMS, Email or WhatsApp me about its products and offers. This consent overrides any registration for DND / NDNC. 10-5= × WhatsApp Us!