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Ep. 16 Addressing AI bias using reinforcement learning from human feedback
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Veriff Voices
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Welcome to Veriff Voices, a podcast where tech leaders discuss the journey of
building a safe and secure online world. We explore the key challenges a... Show
more
Episodes
Ep. 16 Addressing AI bias using reinforcement learning from human feedback
In the second Veriff Voices episode with our Senior Vice President of Product,
Suvrat Joshi, we tackle the thorny topic of AI bias. With more than two...
Show more
Ep. 15 Enhancing our products to meet the needs of an ever-evolving market
Our Senior Vice President of Product Suvrat Joshi’s impressive CV combines a
background in coding with an MBA from Berkeley and over 20 years at the c...
Show more
Ep. 14 Griffin Bank’s Head of Financial Crime Product on fraud, AI, and
outsourcing in financial services
Kathryn Sharpe is Head of Financial Crime Product at Griffin, an API-first UK
bank and full-stack banking-as-a-service platform. Griffin was set up to...
Show more
Ep. 13 Our Director of Solutions Engineering on design thinking and
customer-centricity
A technology expert with decades of experience, Sathya Gopalakrishnan’s role at
Veriff gives him a unique perspective. Our Director of Solutions Engin...
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Ep. 12 Unlocking the power of people and AI in identity verification
At Veriff, we work tirelessly to refine our offering, harnessing innovation to
ensure our verification products are accurate, scalable, and fast enoug...
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Ep. 11 Our SVP of Engineering on product development, AI, and more
As our Senior Vice President of Engineering, Hubert Behaghel brings years of
experience at Amazon, Marks & Spencer, and Sky to his crucial role at the...
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Ep. 10 Veriff’s “Dr Docs” on making identity verification work for everyone
Taras Boyko is Veriff’s Documents Product Manager and something of an authority
on the huge range of IDs in use globally. In our latest Veriff Voices ...
Show more
Ep. 9 Our Head of Regulatory on the evolution of law in identity verification
As Head of Regulatory, Aleksander Tsuiman spearheads Veriff’s privacy, data
protection and product counselling functions. An experienced legal counsel...
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Ep. 8 Co-Founder Janer Gorohhov on Veriff’s customer-centric approach
As Veriff’s Co-Founder and Chief Product Officer, Janer Gorohhov acts as a key
link between the company’s origins and its future. A self-confessed int...
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Ep. 7 SBC’s Sue Schneider on the evolution of online gaming
Sue Schneider is Community Director and VP Growth & Strategy, Americas at Sports
Betting Community (SBC). Having been involved in the internet gaming ...
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Ep. 16 Addressing AI bias using reinforcement learning from human feedback

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In the second Veriff Voices episode with our Senior Vice President of Product,
Suvrat Joshi, we tackle the thorny topic of AI bias. With more than two decades
of product leadership experience at major tech companies including Amazon,
Dropbox, Meta, Microsoft, and Yahoo, Suvrat is well versed in how algorithmic
bias can affect technological applications. In this conversation, we focused on
how Veriff uses reinforcement learning from human feedback (RLHF) to address
bias in our systems.
[01:11] The biggest threats and issues resulting from AI bias in general
[02:37] What causes AI bias in the first place 
[03:44] Can AI bias ever be beneficial?
[04:34] Is it possible to have an unbiased AI model?
[05:56] Specific issues relating to AI bias in identity verification (IDV)
[07:09] What organizations can do to address AI bias
[08:42] How Veriff identifies and addresses AI bias in its applications
[10:21] How reinforcement learning from human feedback (RLHF) can be used to
address bias
[11:22] How RLHF can provide reassurance to customers in relation to the use of
AI
[12:18] Some specific use cases for RLHF by sector
[13:08] How RLHF works
[14:41] Can RLHF be used to effectively remove bias?
[15:27] RLHF as a differentiator for Veriff
[17:47] How RLHF enables Veriff to offer a superior product 
[18:31] What to expect in terms of developments in generative AI in 2024 
You can learn more on our website:
https://www.veriff.com/podcasts/having-lead-product-development-for-amazon-dropbox. 
 
 
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Ep. 16 Addressing AI bias using reinforcement learning from human feedback


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