www.crateandbarrel.com Open in urlscan Pro
92.123.1.82  Public Scan

Form analysis
1 forms found in the DOM

/search

<form id="header-header-search-form" action="/search" class="site-search search-area-sli react-search-form ">
  <div><input type="search" id="header-header-search-input" name="query" class="search-typeAhead-input " placeholder="What can we help you find?" maxlength="100" autocomplete="off" value="" aria-label="Search" role="combobox" aria-expanded="false"
      aria-controls="typeAhead-result-header" aria-autocomplete="both" aria-activedescendant="" aria-owns="typeAhead-result-header">
    <div></div><button id="header-header-search-button" type="submit" value="Submit" class="header-search-icon "><svg data-testid="svg" focusable="false" role="img" class="svg-icon-search" aria-hidden="true">
        <use xlink:href="#svg-icon-search"></use>
      </svg><span class="sr-only">Search</span></button><span class="underline "></span>
    <div aria-live="polite" class="sr-only"></div>
  </div>
</form>

Text Content

Privacy Policy | Crate & Barrel Account Account Back to Top Cart Chat Chat Crate
and Barrel Crate and Barrel CB2 Crate and kids Crate and kids Crate and kids
Crate and kids Crate and Kids Hudson Grace Hudson Grace Menu Search
Skip to Main Content




 * 
 * 
 * (Opens in new window)
 * (Opens in new window)

United States
Limited Time Only: Earn Double Reward Dollars*. Learn More

Search


Orders & Sign In

 * Sign In / Create Account
 * Track Orders / Schedule Delivery
 * Create a Registry
 * Find a Store(opens modal dialog)
 * Crate & Barrel Credit Card


Favorites0items


SOMETHING CATCH YOUR EYE?

 1. Save it to Favorites

 2. Create a Mood Board

 3. See it all together

Sign in to see items you may have added using another computer or device.

Sign In

Cart contains0items


ARE YOU MISSING ITEMS IN YOUR CART?

Sign in to see items you may have added using another computer or device.

View Cart
 * Wedding Registry
 * Free Design Services
 * Trade Program
 * Inspiration
   Responsible Design
   Looks We Love
    * Mid-Century Modern
    * Inspired by Nature
    * The Coastal Home
   
   Recipes & Food
    * CrateKitchen
    * Ready, Set, Prep Cooking Videos
    * Recipes
   
   Now Trending
    * The Fall Edit
    * Home Office Furniture
    * Pillows
    * Botanicals
    * Organic Cotton Bedding
    * Coffee Shop
    * Dinnerware
   
   What’s New Collaborations #CrateStyle
   
   1600+ NEW FALL ARRIVALS

 * Collaborations
 * In-Stock
   In-Stock & Quick Ship
    * Furniture
    * Outdoor Furniture
    * Rugs
    * Lighting
    * Decor
    * Bedding & Bath
    * Kitchen
    * Entertaining

 * Halloween

 * Furniture
   
   
   SHOP ALL FURNITURE
   
    * Quick Ship & In-Stock Furniture
    * New Furniture
    * Living Room Furniture
      
      
      SHOP ALL LIVING ROOM FURNITURE
      
       * Sofa & Sectional Collections
       * Sectional Sofas
       * Sofas
       * Accent Chairs
       * Coffee & Accent Tables
       * TV Stands & Media Consoles
       * Sleeper Sofas
       * Chaise Lounges & Daybeds
       * Ottomans & Benches
       * Leather Furniture
       * Game Tables
       * How to Choose a Sofa
   
    * Dining & Kitchen Furniture
      
      
      SHOP ALL DINING & KITCHEN FURNITURE
      
       * Dining Tables
       * Dining Chairs
       * Bar & Counter Stools
       * Dining Benches
       * Buffets & Sideboards
       * Kitchen Islands & Carts
       * Bar Carts & Bar Cabinets
   
    * Storage & Modular Furniture
      
      
      SHOP ALL STORAGE & MODULAR FURNITURE
      
       * Modular Storage Collections
       * Storage Cabinets
       * Bar Carts & Bar Cabinets
       * Buffets & Sideboards
       * TV Stands
       * Entertainment Centers
       * Bookcases & Shelves
       * Storage Benches & Ottomans
       * Dressers & Chests
   
    * Bedroom Furniture
      
      
      SHOP ALL BEDROOM FURNITURE
      
       * Beds & Headboards
       * Dressers & Chests
       * Nightstands
       * Mattresses & Box Springs
       * Cribs & Bassinets
       * Kids Beds
   
    * Home Office Furniture
      
      
      SHOP ALL HOME OFFICE FURNITURE
      
       * Desks
       * Office Chairs
       * Filing Cabinets & Credenzas
       * Bookcases & Shelves
       * Office Accessories
       * Small Space Home Office
       * Kids Desks & Desk Chairs
   
    * Entryway Furniture
      
      
      SHOP ALL ENTRYWAY FURNITURE
      
       * Entryway Tables
       * Chests & Cabinets
       * Entryway Benches
       * Entryway Decor
   
    * Leather Furniture
      
      
      SHOP ALL LEATHER FURNITURE
      
       * Leather Living Room Furniture
       * Leather Dining Room Furniture
       * Leather Home Office & Storage Furniture
       * Leather Bedroom Furniture
   
    * Now Trending
      
      
      SHOP ALL NOW TRENDING
      
       * Mid-Century Modern
       * Sustainable Furniture
       * Coastal Home Style
       * Warm & Natural Style
       * Light Wood Furniture
       * Small Spaces
       * Work-From-Home Inspo
       * Italian Furniture
       * Velvet Furniture Trends
       * School & Home Office Furniture
       * Marble Tables & Furniture with Marble Top
       * Best Sellers
   
    * Clearance Furniture
    * Buying Guide and Styling Ideas
      
      
      SHOP ALL BUYING GUIDE AND STYLING IDEAS
      
       * How to Choose a Sofa
       * How to Choose a Coffee Table
   
    * Baby & Kids Furniture
   
   UPHOLSTERY COLLECTIONS
   
   MODULAR STORAGE

 * Outdoor
   
   
   SHOP ALL OUTDOOR
   
    * Outdoor Furniture Collections
    * Up to 50% off Select Outdoor Furniture
    * Quick Ship & In-Stock Outdoor Furniture
    * Outdoor Lounge Furniture
      
      
      SHOP ALL OUTDOOR LOUNGE FURNITURE
      
       * Outdoor Sofas
       * Outdoor Sectionals
       * Outdoor Lounge Chairs
       * Outdoor Adirondack Chairs
       * Outdoor Chaise Lounges
       * Outdoor Coffee Tables
       * Outdoor Side Tables
       * Outdoor Ottomans
       * Outdoor Patio Umbrellas
       * Patio Furniture Covers
       * Fire Pits & Tables
   
    * Outdoor Dining Furniture
      
      
      SHOP ALL OUTDOOR DINING FURNITURE
      
       * Outdoor Dining Tables
       * Outdoor Dining Chairs
       * Outdoor Dining Benches
       * Outdoor Bar & Counter Stools
       * Outdoor Furniture Sets
       * Patio Umbrellas
       * Patio Furniture Covers
   
    * Outdoor Lounge & Dining Sets
    * Patio Umbrellas
      
      
      SHOP ALL PATIO UMBRELLAS
      
       * 9' Round Umbrellas
       * 10' Cantilever Umbrellas
       * 10' Rectangular Umbrellas
       * 6' Round Umbrellas
       * Umbrella Frames and Stands
       * Canopies for Patio Umbrellas
   
    * Outdoor Entertaining
      
      
      SHOP ALL OUTDOOR ENTERTAINING
      
       * Outdoor Tabletop
       * Barbecue & Grilling
       * Picnic & Beach Accessories
       * Outdoor Games
   
    * Outdoor Planters & Gardening
    * Outdoor Pillows
    * Outdoor Decor
      
      
      SHOP ALL OUTDOOR DECOR
      
       * Lanterns & Lighting
       * Fire Pits & Tables
       * Pillows & Poufs
       * Rugs
   
    * Now Trending
      
      
      SHOP ALL NOW TRENDING
      
       * Real Outdoor Makeovers
       * Sunbrella Outdoor Furniture
       * FSC Certified Teak
       * Outdoor Furniture Cushions
       * Small Space Outdoor
       * Best-Selling: Table In A Bag
       * Blue & White Outdoor Decor
       * Black & White Outdoor Furniture
       * Natural Neutral Trend
       * Outdoor Redesign by Design Desk
       * Andee Layne Outdoor Redesign
       * Vanessa Hudgens Outdoor Makeover by Chad Wood
   
    * Clearance Outdoor
   
   OUTDOOR PLANTERS
   
   UP TO 50% OFF SELECT OUTDOOR FURNITURE

 * Tabletop & Bar
   
   
   SHOP ALL TABLETOP & BAR
   
    * New Tabletop & Bar
    * Up To 30% off Select Entertaining Essentials
    * Popular Entertaining Collections
      
      
      SHOP ALL POPULAR ENTERTAINING COLLECTIONS
      
       * Marin Artisanal Tabletop Collection
       * Craft Minimalist Tabletop Collection
       * Aspen Tabletop Collection
       * Mercer Tabletop Collection
   
    * Dinnerware
      
      
      SHOP ALL DINNERWARE
      
       * Dinnerware Sets
       * Dinner Plates
       * Salad Plates
       * Individual Bowls
       * Appetizer & Dessert Plates
       * Buffet & Charger Plates
       * Melamine Dinnerware
   
    * Drinkware & Bar Tools
      
      
      SHOP ALL DRINKWARE & BAR TOOLS
      
       * Wine Glasses
       * Drinking Glasses
       * Bar Glasses
       * Decanters & Carafes
       * Beverage Serveware
       * Tools & Accessories
       * Coffee Mugs & Tea Cups
       * Acrylic Glasses
       * Drinkware Collections
   
    * Flatware
      
      
      SHOP ALL FLATWARE
      
       * Flatware Sets
       * Flatware Organizers
       * Open Stock Flatware
       * Flatware Serveware
   
    * Table Linens
      
      
      SHOP ALL TABLE LINENS
      
       * Napkins
       * Placemats
       * Table Runners
       * Tablecloths
       * Napkin Rings & Place Card Holders
   
    * Serveware
      
      
      SHOP ALL SERVEWARE
      
       * Serveware Collections
       * Serving Bowls & Baskets
       * Cheese Boards & Knives
       * Serving Platters & Trays
       * Appetizer Serveware
       * Cake Plates & Stands
       * Serving Utensils
   
    * Clearance Tabletop & Bar
    * Now Trending
      
      
      SHOP ALL NOW TRENDING
      
       * Statement Glassware
       * White Dinnerware
       * Colorful Glassware
       * Popular Entertaining Collections
       * Casual Fall Dinner
       * Essentials for One Bowl Meals
       * Bar Tool Sets
       * Outdoor Table Setting Ideas
       * Best Sellers
   
    * Bar Cabinets & Bar Carts
    * Outdoor Entertaining
   
   UP TO 50% OFF GLASSWARE
   
   UP TO 30% OFF ENTERTAINING ESSENTIALS

 * Kitchen
   
   
   SHOP ALL KITCHEN
   
    * New Kitchen
    * Kitchen Appliances & Electrics
      
      
      SHOP ALL KITCHEN APPLIANCES & ELECTRICS
      
       * Mixers & Attachments
       * Coffee, Espresso & Tea
       * Toasters & Toaster Ovens
       * Juicers & Blenders
       * Food Processors
       * Air Fryers
       * Slow Cookers & Pressure Cookers
       * Waffle Makers
       * Indoor Grills & Skillets
       * Refrigerators
       * Specialty Appliances
   
    * Coffee, Espresso, & Tea
      
      
      SHOP ALL COFFEE, ESPRESSO, & TEA
      
       * Coffee Makers
       * Espresso Makers
       * Coffee Grinders
       * Pour Over & French Press
       * Teapots & Tea Kettles
       * Coffee & Tea Accessories
       * Coffee Mugs & Teacups
   
    * Cookware
      
      
      SHOP ALL COOKWARE
      
       * Cookware Sets
       * Dutch Ovens
       * Griddles & Grill Pans
       * Frying Pans & Skillets
       * Saucepans & Sauciers
       * Saute Pans
       * Stock & Soup Pots
       * Roasters & Lasagna Pans
       * Specialty Cookware
       * Cookware by Material
   
    * Cutlery
      
      
      SHOP ALL CUTLERY
      
       * Knife Sets
       * Individual Knives
       * Steak Knives
       * Knife Sharpeners
       * Knife Storage
       * Cutting Boards
   
    * Kitchen Tools & Accessories
      
      
      SHOP ALL KITCHEN TOOLS & ACCESSORIES
      
       * Mixing Bowls
       * Cutting Boards
       * Colanders & Salad Spinners
       * Salt & Pepper
       * Utensils & Gadgets
       * Kitchen Storage
       * Cookbooks
       * Cleaning Supplies
       * Trash Cans
       * Kitchen Standing Mats
   
    * Bakeware
      
      
      SHOP ALL BAKEWARE
      
       * Bakeware Sets
       * Baking Sheets
       * Baking Dishes
       * Pie, Bread & Cake Pans
       * Baking Tools
   
    * Kitchen Linens
      
      
      SHOP ALL KITCHEN LINENS
      
       * All Kitchen Linens
       * Kitchen Dish Towels
       * Oven Mitts & Pot Holders
       * Kitchen Aprons
   
    * Gourmet Food, Candy & Beverages
    * The Kitchen by Crate
      
      
      SHOP ALL THE KITCHEN BY CRATE
      
       * The Kitchen by Crate Collection
       * Cookware
       * Utensils & Tools
       * Cutting Boards
       * Bakeware
       * Soaps, Lotion & Scents
   
    * Grilling
    * Limited-Time Offers
    * Now Trending in Kitchen
      
      
      SHOP ALL NOW TRENDING IN KITCHEN
      
       * Pizza Tools & Ovens
       * Kitchen Tech Innovations
       * Fall Baking
       * Best Sellers
       * Kitchen Organization
       * CrateKitchen
       * Breville Virtual Cooking Classes
       * Cooking How-To Videos
   
    * Shop by Brand
   
   THE KITCHEN BY CRATE
   
   NEW: BREVILLE IN DAMSON BLUE

 * Decor & Pillows
   
   
   SHOP ALL DECOR & PILLOWS
   
    * New Decor
    * The Fall Edit
    * Quick Ship & In-Stock Decor
    * Pillows & Throws
      
      
      SHOP ALL PILLOWS & THROWS
      
       * Throw Pillows
       * Outdoor Pillows
       * Throw Blankets
       * Poufs
       * Pillow Inserts
       * Throw Pillow Arrangements
       * Fall Throw Pillows & Blankets
   
    * Candles & Home Fragrances
      
      
      SHOP ALL CANDLES & HOME FRAGRANCES
      
       * Candle Holders
       * Lanterns
       * Taper & Pillar Candles
       * Scented Candles & Diffusers
   
    * Wall Decor & Mirrors
      
      
      SHOP ALL WALL DECOR & MIRRORS
      
       * Floor Mirrors
       * Wall Mirrors
       * Prints
       * Wall Decor
       * Picture Frames
       * Wallpaper
   
    * Decorative Objects
      
      
      SHOP ALL DECORATIVE OBJECTS
      
       * Vases
       * Decorative Sculptures & Figurines
       * Centerpiece Bowls & Trays
   
    * Botanicals & Vases
      
      
      SHOP ALL BOTANICALS & VASES
      
       * Faux Potted Plants & Trees
       * Stems & Branches
       * Vases
       * Wreaths
       * Faux Flower Arrangements
       * Indoor & Outdoor Planters
   
    * Organization & Hardware
      
      
      SHOP ALL ORGANIZATION & HARDWARE
      
       * Baskets
       * Office Decor & Organization
       * Display Shelves & Picture Ledges
       * Cabinet Knobs & Pulls
       * Coat Racks & Wall Hooks
       * Jewelry Boxes
   
    * Home Accessories
      
      
      SHOP ALL HOME ACCESSORIES
      
       * Fireplaces & Accessories
       * Pet Accessories
       * Games
   
    * Curtains & Curtain Hardware
      
      
      SHOP ALL CURTAINS & CURTAIN HARDWARE
      
       * Curtains
       * Curtain Hardware
   
    * Now Trending
      
      
      SHOP ALL NOW TRENDING
      
       * Fall Colors & Trends
       * Dried Botanicals
       * Work-From-Home Inspo
       * Fall Mantel Styling Ideas
       * Coffee Table Styling
       * Leanne Ford Design
       * Coffee Table Styling by Jake Arnold
       * Shelfie Styles
       * Best Sellers
   
    * 30% off Select Decor
    * Buying Guides and Styling Ideas
      
      
      SHOP ALL BUYING GUIDES AND STYLING IDEAS
      
       * How to Style Throw Pillows
       * How to Create a Gallery Wall
   
   SHOP PILLOWS BY COLOR
   
   NEW: GLENCOE REVERSIBLE CANDLE HOLDERS

 * Rugs
   
   
   SHOP ALL RUGS
   
    * Quick Ship & In-Stock Rugs
    * Rugs by Type
      
      
      SHOP ALL RUGS BY TYPE
      
       * All Rugs
       * Area Rugs
       * Indoor-Outdoor Rugs
       * Kitchen & Entryway Rugs
       * Runner Rugs
       * Door Mats
       * Baby & Kids Rugs
       * Rug Pads
   
    * Rugs by Style
      
      
      SHOP ALL RUGS BY STYLE
      
       * Neutral Rugs
       * Black & White Rugs
       * Blue Rugs
       * Solid Rugs
       * Patterned Rugs
       * Vintage & Traditional Rugs
       * Geometric Rugs
       * Abstract Rugs
       * Natural Fiber Rugs
       * Jute Rugs
       * Handwoven Rugs
   
    * Rugs by Size
    * Best Sellers
    * Now Trending
      
      
      SHOP ALL NOW TRENDING
      
       * Entryway Rugs
       * Runner Rugs
       * Indoor-Outdoor Rugs
       * Doormats
       * Create Your Perfect Rug
       * How To Choose A Rug: An Area Rug Buying Guide
       * Chilewich ® Rugs & Floormats
   
    * Clearance Rugs
    * Up to 30% off Select Rugs
   
   RIGHT NOW RUG STYLES
   
   BESTSELLING RUGS

 * Lighting
   
   
   SHOP ALL LIGHTING
   
    * New Lighting
    * All Lighting
    * Table & Floor Lamps
      
      
      SHOP ALL TABLE & FLOOR LAMPS
      
       * Table Lamps
       * Desk Lamps
       * Floor Lamps
   
    * Ceiling Lighting
      
      
      SHOP ALL CEILING LIGHTING
      
       * Pendant Lighting & Chandeliers
       * Flush Mount Lighting
       * Ceiling Fans
   
    * Wall Sconces
    * Light Bulbs
    * Lighting by Room
      
      
      SHOP ALL LIGHTING BY ROOM
      
       * Bedroom Lighting
       * Dining Room Lighting
       * Kitchen Lighting
       * Living Room Lighting
       * Bathroom Lighting
       * Entryway Lighting Fixtures
   
    * Now Trending
      
      
      SHOP ALL NOW TRENDING
      
       * Woven Lighting
       * Best Sellers
   
    * Quick Ship & In-Stock Lighting
    * Clearance Lighting
    * Baby & Kids Lighting
   
   TRENDING: WOVEN PENDANTS
   
   NEW, NATURAL TABLE LAMPS

 * Bedding & Bath
   
   
   SHOP ALL BEDDING & BATH
   
    * New Bedding & Bath
    * 20% off Select Bedding
    * Bedding
      
      
      SHOP ALL BEDDING
      
       * Duvet Cover & Quilt Collections
       * Duvet Covers
       * Quilts & Coverlets
       * Bedding Essentials
       * Sheets
       * Pillow Shams
       * Blankets
       * Shop by Bedding Fabric
       * Shop by Bedding Color
       * Throw Pillows
       * Baby & Kids Bedding
   
    * Bedding Essentials
      
      
      SHOP ALL BEDDING ESSENTIALS
      
       * Bed Pillow Inserts
       * Duvet Inserts
       * Mattress Pads
   
    * Bath
      
      
      SHOP ALL BATH
      
       * Bath Towels
       * Shop by Towel Fabric
       * Bath Rugs & Mats
       * Bath Accessories & Storage
       * Shower Curtains & Rings
       * Bath Mirrors
       * Self-Care & Bath Products
       * Bathrobes
   
    * Cleaning & Laundry
      
      
      SHOP ALL CLEANING & LAUNDRY
      
       * Laundry & Hampers
       * Fans & Air Purifiers
       * Vacuums
   
    * Now Trending
      
      
      SHOP ALL NOW TRENDING
      
       * Best Sellers
       * Natural & Neutral Bedding Styles
       * The Sustainable Bed
       * Cooling Sheets
       * Blue & Green Bedding
   
    * Quick Ship & In-Stock Bedding & Bath
   
   ORGANIC COTTON TOWELS
   
   NEW: SUPERSOFT AIRE COLLECTION

 * Holidays
   
   
   SHOP ALL HOLIDAYS
   
    * The Fall Edit
    * Halloween
    * Thanksgiving
    * Gift Cards
   
   GET READY FOR THANKSGIVING
   
   THE HALLOWEEN SHOP

 * Gifts
   
   
   SHOP ALL GIFTS
   
    * Our Favorite Gifts
    * Ultimate Kitchen Gifts
    * Gifts for the Home
    * Gifts By Price
    * Wine & Cocktail Gifts
    * Coffee & Tea Gifts
    * Wedding Gifts
    * Gifts By Occasion
    * Baby & Kids Gifts
    * Gifts By Recipient
    * Gift Cards
   
   OUR FAVORITE GIFTS
   
   TOP REGISTRY GIFTS

 * Sale
   
   
   SHOP ALL SALE
   
    * Up To 30% off Select Entertaining Essentials
      
      
      SHOP ALL UP TO 30% OFF SELECT ENTERTAINING ESSENTIALS
      
       * Up to 40% off Dinnerware
       * Up to 50% off Glassware
       * Up to 40% off Flatware
       * Up to 50% off Serving
       * Up to 40% off Table Linens
       * Up to 30% off Tools & Accessories
   
    * The Outdoor Sale
      
      
      SHOP ALL THE OUTDOOR SALE
      
       * Up to 50% off Outdoor Furniture
       * Up to 50% off Outdoor Umbrellas
       * Up to 30% off Outdoor Decor
       * Up to 30% off Outdoor Entertaining & Grilling
   
    * 20% off Select Kitchen Items
      
      
      SHOP ALL 20% OFF SELECT KITCHEN ITEMS
      
       * 20% off Select Kitchen Electrics
       * 20% off Select Kitchen Cookware
       * 20% off Select Kitchen Tools & Accessories
       * 20% off Select Kitchen Cutlery
   
    * 30% off Select Decor
    * 20% off Select Bedding
    * Up to 30% off Select Rugs
    * 20% off Tuft & Needle Mattress
    * Up to 30% off In-Stock Kitchen
    * Up to 40% off Select Poufs
    * Up to 60% off Clearance
      
      
      SHOP ALL UP TO 60% OFF CLEARANCE
      
       * Newly Added
       * Clearance Furniture
       * Clearance Kitchen
       * Clearance Decor
       * Clearance Rugs
       * Clearance Lighting
       * Clearance Tabletop & Bar
       * Clearance Bedding & Bath
       * Clearance Outdoor
       * Clearance Kids
       * Clearance Christmas
       * All Clearance
   
    * All Bedding Ships Free
    * All Free Shipping
    * Limited-Time Offers
      
      
      SHOP ALL LIMITED-TIME OFFERS
      
       * 20% off Select Kitchen
       * Up to $100 off Select KitchenAid® Stand Mixers
       * Up to 25% off Select KitchenAid Electrics
       * 20% off All-Clad® d3 Curated 5-Piece Cookware Set
       * Le Creuset Cookware Sale
       * Up to 40% off Staub Cookware & Bakeware
       * Up to $100 off Café & GE Electrics
       * 15% off Haden Kitchen Electrics
       * 15% off Fellow Kettles, Grinders and French Press
       * 25% off Nespresso®
   
   20% OFF SELECT BEDDING
   
   UP TO 30% OFF ENTERTAINING ESSENTIALS

 * &kids


3 DAYS LEFT Earn Double Reward Dollars*
LIMITED TIME ONLY Up to 24 Months Special Financing on qualifying purchases.***
Learn More
3 DAYS LEFT Up to 30% off Entertaining Essentials
3 DAYS LEFT Up to 50% off Select Outdoor Furniture
THE DESIGN DESK 100% free design help for your projects big and small.
 1. Home
 2. Customer Service
 3. Privacy Policy


PRIVACY POLICY


CUSTOMER SERVICE NAVIGATION


CUSTOMER SERVICE


FREQUENTLY ASKED

 * General FAQs
 * Gift Registry FAQs
 * Baby Registry FAQs
 * Gift Card FAQs
 * Returns/Exchanges FAQS
 * Shipping/Delivery FAQS


PRODUCT INFORMATION

 * How It’s Made
 * Furniture Care Instructions (PDF) (opens in a new window)
 * Assembly Instructions
 * Kids Product Registration
 * Product Recalls
 * Feather Down Guidelines (PDF) (opens in a new window)


SHIPPING QUOTE FORMS AND INQUIRIES

 * International Order Quote
 * Alaska/Hawaii Shipping Quote
 * Real Estate Inquiries


PREFERENCES AND PRIVACY POLICIES

 * Privacy Policy
 * Email and Text Preferences
 * Catalog Preferences
 * Selling/Sharing Preferences (opens in a new window)
 * Gift Card Authenticity
 * Thank You Manager Terms and Conditions

Effective January 6, 2022

By sharing the Privacy Policy for Crate and Barrel and CB2 collectively, the
“Company”, “we” or “us”), we hope to help you understand how information can
create new opportunities for you, our customer, as well as to reassure you that
we respect and honor customer requests to restrict and protect personal
information. If you reside in California, please see Notice to California
Residents/Your California Privacy Rights. If you reside in Nevada, please see
Notice to Nevada Residents/Your Nevada Privacy Rights. If you reside in the EU,
please see Notice to EU Residents. These sections provide information regarding
the rights afforded to individuals residing in these jurisdictions under
applicable law. We will comply with our Canadian Privacy Policy with respect to
Canadian residents.

 * Information We Collect
 * Social Media
 * Cookies and Other Tracking Technologies
 * How We Use Your Information
 * How We Share Your Information
 * Browser Do Not Track & Global Privacy Control
 * Your Information Sharing Choices
 * How long do we keep your information?
 * Notice to California Residents/Your California Privacy Rights
 * Notice to Nevada Residents/Your Nevada Privacy Rights
 * Notice to EU Residents
 * Protecting Children's Privacy
 * Be Careful When You Share Information with Others
 * Links to Sites and services
 * Information Security
 * Your Responsibilities
 * A Privacy Promise
 * Processing in the United States
 * Dispute resolution, Arbitration Agreement & Waiver of Certain Rights
 * Privacy Policy Updates
 * Questions?




INFORMATION WE COLLECT


INFORMATION YOU PROVIDE TO US:

WHEN YOU USE OUR SERVICES:

When you make a purchase in one of our stores or on crateandbarrel.com, cb2.com
or our mobile apps (collectively, “Websites”) or otherwise, create an account,
join our Gift Registry, participate in a sweepstakes, contest or any other
promotion, post a product review, engage with us on our social media platforms,
apply for our credit card, participate in one of our surveys, send us any
feedback, questions, comments, suggestions, ideas, or interact with us in any
way, you provide us with personal information, such as: your name, email
address, mailing address, ZIP code, phone number and credit card numbers. This
allows us to provide you with our online and in-store retail and design
services, process your transactions more efficiently, offer you promotions,
contests and other opportunities and, ultimately, give you a higher caliber of
customer service (together the “Services”). If you choose not to provide the
requested information we may not be able to provide you with the Services, or
certain features of the Services may not be functional.

WHEN YOU APPLY FOR A JOB:

Our Site includes a Careers feature that allows you to submit an online job
application if you reside in the US or Canada. When you submit an online
application, you will be required to provide personal information, including but
not limited to your name, contact information, job interests, educational and
job history, and references. This information will be used by us to assess and
process your application. You will be provided with more information about how
we process this information as part of the application process.

You will also be asked to provide equal opportunities information. This is not
mandatory – if you don’t provide it, it won’t affect your application. We won’t
make the information available to any staff outside our recruitment team,
including hiring managers and any relevant support staff, in a way that can
identify you. Any information you provide will be used to produce and monitor
equal opportunities statistics.

The online application process is hosted and supported by a third-party service
provider, iCIMS. iCIMS receives and stores the information you provide. iCIMS
does not disclose the personal information it receives and maintains for us to
anyone else. Click here to see the iCIMS privacy policy.

If we decide to interview you, we may print your application and use it during
the interview process. If you are hired, your application becomes part of your
employee file. If you are not immediately hired, your printed application is
kept for two years and then typically will be destroyed. We may ask you to
provide additional information during the interview or hiring process. We may
also use the information you provide to contact you about your application; for
example, to ask you to agree to a background check or to send you an offer
letter.

We do not share the information you provide in the online application to anyone
outside of the Company and iCIMS, except as we believe is required by law.

INFORMATION ABOUT YOU WE RECEIVE FROM THIRD PARTY VENDORS:

Other companies we do business with may provide to us additional personal
information (such as, for example, names, mailing addresses and email addresses,
as well as demographic and other usage information), when we have news or
product offerings that may be of interest to those individuals. This does not
apply to you if you reside in the EU.

USAGE AND WEBSITE ACTIVITY INFORMATION:

When you visit our Websites, we or our third-party service providers collect
information about your use of the Websites: your Internet service provider's
address, your location as determined by your Internet Protocol (“IP”) address,
the name of the website or advertisement directing you, your user agent, as well
as your clicks and activity on our Websites. We use this information to
understand how to make our Websites more available and user-friendly to our
customers, as well as to provide you with advertising that may be of interest to
you. This is described in more detail here. To learn how you can opt out of such
advertising click here. We do not serve interest-based advertising to users we
identify as using our websites from EU IP addresses.

ANALYTICS TOOLS:

We use tools to collect some information we listed above in the section called,
“Usage and Website Activity Information” about your use of the Services. For
example, we use the information we get from Google Analytics and Adobe Analytics
to improve the Services. In order to collect this information, Google Analytics
and Adobe Analytics may set cookies on your browser or mobile device, or read
cookies that are already there. Google Analytics and Adobe Analytics may also
receive information about you from apps you have downloaded, that partner with
Google or Adobe, respectively. We do not combine the information collected
through the use of Google Analytics or Adobe Analytics with personally
identifiable information.

Google’s ability to use information collected by Google Analytics about your
visits to the services and share it with another application which partners with
Google is restricted by the Google Analytics Terms of Use and the Google Privacy
Policy. Please review those and see
http://www.google.com/policies/privacy/partners/ for information about how
Google uses the information provided to Google Analytics and how you can control
the information provided to Google. To prevent your data from being used by
Google Analytics, you can download the Google Analytics opt-out browser add-on
for Google Analytics, which can be found here.

Adobe’s ability to use information collected by Adobe Analytics about your
visits to the services and share it with another application which partners with
Adobe, is restricted by the Adobe Analytics Terms of Use and the Adobe Privacy
Policy. Please review those and see
https://www.adobe.com/privacy/marketing-cloud.html for information about how
Adobe uses the information provided to Adobe Analytics and how you can control
the information provided to Adobe. To prevent your data from being used by Adobe
Analytics, you can download the Adobe Analytics opt-out browser add-on for Adobe
Analytics, which can be found here.

The Google Analytics and Adobe Analytics products we use collect only anonymized
IP addresses for IP’s located in the EU.

IN-STORE INFORMATION:

In some of our US store locations, if you choose to use our Wi-Fi technology, we
may track location analytics. This data is used to improve store layout and
enhance customer shopping experience in our stores. To collect the data, we
allow a third party provider to use a technology that senses the presence of
smartphones. Certain device information, like device ID and location, is
collected. Additional personal information is only collected if you consent to
that collection. To learn more about customer location and your choices from our
service providers, visit www.smart-places.org.

We use cameras in our stores for security and loss prevention purposes. We
temporarily store security camera footage, but we do not store recordings in a
way that connects them to particular customers. We also use technology to track
store traffic, though this technology does not store images or personally
identify shoppers.

Back to Top


SOCIAL MEDIA

We engage with customers on various social media platforms like Facebook,
Twitter, Pinterest and Instagram. If you contact us on one of these platforms
for customer service or otherwise, we may reply to your post or comment and/or
contact you via direct message. Those communications are governed by this policy
as well as the policy of the relevant social media platform.

Back to Top


COOKIES AND OTHER TRACKING TECHNOLOGIES

"Cookies" are small amounts of data that are stored on your computer. When you
visit one of our Websites, it sends a cookie or cookies to your computer, which
your computer stores in a file in your web browser. Cookies flag information
about your activity on our Websites. This information helps us improve our
Websites and make them friendlier and easier to use and allows us to market to
you more effectively. We never use cookies to save passwords, credit card
numbers or other highly confidential information. However, we use them and other
tracking technologies to provide enhanced online marketing based on your
interests and preferences. To learn about how to opt out of our cookies used for
these personalized online ads, please click here.

Web cookies are used in some email messages and on our Websites to help us
measure the effectiveness of those emails and for other analytical purposes. To
learn how to opt out of our cookies used for these purposes click here.

We also contract with a service provider to help us assess visitation to our
Websites. To do this, we place small pixel tags and cookies on our Websites.
While these do allow our service provider to track your visits, the data
retrieved cannot be used by the service provider for any reason without our
authorization. Although our service provider logs the information about your
visit, we control how that data may and may not be used. We may track this
information across the different devices you use to access the Websites. You can
opt out of this analysis tool by clicking
https://metrics.crateandbarrel.com/optout.html.

Back to Top


HOW WE USE YOUR INFORMATION

We use the information we collect about you to facilitate your purchases, to
communicate with you, to offer better customer service, and to improve our
services and customer relations.

To facilitate your purchases: This includes processing your order and payment,
shipping the order (including orders initiated through our International Quote
Form), providing you with technical support and assistance, and communicating
with you about the purchase by email. For example, we will contact you by phone,
postal mail, and/or email to update you of the arrival of the package, to
address any issues with the order, or to answer any questions you may have about
your order. If you are located in the EU, we will contact you using the contact
information you provide (e.g. email, phone, mailing address).

To send you promotional communications: If you sign up or make a purchase, we
may contact you by email or send you our catalogs to inform you about products,
services, and promotions that we think will be of interest to you. You can opt
out of email communications at any time by clicking the "unsubscribe" link at
the bottom of each email as or as explained here. You can opt out of receiving
our catalogs using this catalog opt-out form. Participation in our catalog
mailing list is not open to users from EU locations. If you have installed our
mobile app, we use your information to send push notifications to your mobile
device. You can opt out of receiving these push notifications by changing your
preferences in the mobile application.

To improve our services and customer relations: We use your information for
analytics and measurement to understand how our services are used in order to
make improvements to our Websites or user interface through understanding how
you interact with them, including how you interact with advertising. See usage
and website information section above. The analytics and advertising products
that we use collect anonymized IP addresses from EU locations. We use
information you provide to us through your purchases, feedback, surveys, and
suggestions to enable us to provide you with a more personalized shopping
experience and also to improve our services and customer relations.

In connection with your account: In order to provide full transparency into your
account history, there are certain scenarios in which orders you place while not
logged into your online account will be visible in your account order history.
In particular, online orders placed as a guest, orders placed with the call
center, and orders placed in store will be visible in your online account order
history if an email address provided during the transaction matches the email
address associated with the online account, or if you paid using a credit card
that is a saved payment method in the online account.

Back to Top


HOW WE SHARE YOUR INFORMATION

Facilitating International Purchases: For orders outside the US and Canada,
visitors must complete an International Quote Form. We may share the information
that you provide in that form to our third party service providers that assist
us with shipping and delivery.

Marketing: We share your customer information with other select companies whose
products and services you may find useful. This information includes your name,
postal address and email address, as well as a record of any transactions you
conduct on our Websites or offline (for example, in our stores or via customer
service). These companies may contact you in order to provide you with
information about their products and services. To learn how to opt out of this
sharing of your information please click here. We do not share information of
users of our Websites that provide an EU mailing address or are identified as
being from EU locations.

Online Advertising: We contract with companies that offer advertising services
to place our banner advertising on other websites. These companies collect
information from us about your visits to our Websites and stores, and your
interaction with our products and services. They also use this information to
tailor banner advertisements for goods and services when you visit certain
websites. We may track this information across the different devices you use to
access the Websites. These companies are required to keep this data anonymous
and not to share any personal information with any other third parties, except
as required to provide this service. These companies do not collect EU IP
addresses for the purpose of advertising and we do not place banner advertising
on other websites for customers identified as being from EU locations.

Sharing among our entities: We share and combine information about you among our
brands, such as Crate & Barrel, CB2, Crate and Kids and Hudson Grace, in order
to provide greater security and to provide information about products and
services that might interest you. We also share your information with our parent
company, subsidiaries, joint ventures, or other companies under common control
as necessary for specific purposes in the operation of our business.

We share and combine information about our US-based customers of products and
services that may interest them. You can learn how to opt out of promotional
emails from our entities, as explained here.

Sharing with vendors: In order to serve you better, we may, at times, contract
with other companies to help us process information and to provide us with other
services. Their assistance can help us fulfill customer orders, manage, store,
and enhance customer data, send marketing, run promotions, and provide other
services. For instance, when you order a large furniture item, we may send your
name, address, email address and phone number to our shipping vendor, allowing
you to access their online delivery scheduling system. Our shipping service
providers use your information strictly to coordinate and complete your
shipment.

In connection with a business reorganization:We would share your information if
we were involved in a merger, acquisition, consolidation, change of control, or
sale of all or a portion of our assets or if we undergo bankruptcy or
liquidation.

In order to comply with our legal obligations, protect our rights and those of
others: We share your information in order to prevent fraud or abuse to our
services, to protect your rights, to comply with our legal obligations, and to
protect our rights.

 * Prevent fraud and abuse of the services: We review transactions internally on
   a regular basis to identify potential concerns, and we partner with select
   outside companies to further enhance our ability to ensure that fraudulent
   orders and/or potentially damaging worms, viruses, and other types of malware
   do not interfere with our ability to provide the best possible products,
   value, and services to you and to our other valued customers.
 * Protect your rights: We will share information in an emergency or to protect
   the safety of any person and if we believe it is necessary in order to
   investigate, prevent, or take action regarding illegal activities, fraud, or
   situations involving potential threats to the rights, property, or personal
   safety of any person.
 * Protect our rights and comply with our legal obligations: We cooperate with
   government and law-enforcement officials and private parties to enforce and
   comply with the law. We may disclose personal information and any other
   information about you to government or law-enforcement officials or private
   parties if, in our discretion, we believe it is necessary or appropriate in
   order to respond to legal requests (including court orders and subpoenas); to
   protect our safety, property or rights or those of any third party; to
   prevent or stop any illegal, unethical, or legally actionable activity; or to
   comply with the law.

Back to Top


BROWSER DO NOT TRACK & GLOBAL PRIVACY CONTROL

Do Not Track (DNT) and Global Privacy Control (GPC) are privacy preferences you
can set in your web browser to indicate that you do not want certain information
about your webpage visits collected across websites when you have not interacted
with that service on the page. For all the details, including how to turn on DNT
or GPC, visit donottrack.us or https://globalprivacycontrol.org/.

Back to Top


YOUR INFORMATION SHARING CHOICES

Marketing: If you do not want us to share your personal information for
marketing purposes, please contact us and we will remove your name from lists we
share with other companies. When contacting us, please clearly state your
request, including your name, mailing address, email address, and phone number.
After we process your request, your personal information will no longer be
shared for marketing purposes. Opting out of sharing your information for
marketing purposes will not prevent your relevant information from being
provided to our service providers as needed to provide Services to you, such as
shippers when you order products for delivery. Similarly, this will not prevent
us from sharing information to the extent it is de-identified or aggregated (in
a non-personally identified manner).

Online advertising: To opt out of interest based advertising or to learn more
about the use of this information by our Service Providers you can visit the
Network Advertising Initiative or the Digital Advertising Alliance. If you
choose to opt out, we will place an "opt-out cookie" on your computer. The
"opt-out cookie" is browser specific and device specific and only lasts until
cookies are cleared from your browser or device. The opt-out cookie will not
work for some cookies that are important to how our websites and mobile apps
work ("essential cookies"). If the cookie is removed or deleted, if you upgrade
your browser or if you visit us from a different computer, you will need to
return to the links above to re-select your preferences.

Mobile app communications: You can deactivate push notifications in our mobile
apps at any time by changing the notification settings on your mobile device.

Email promotional communications: To delete your name from our email contact
lists, please follow these email opt-out instructions. Please note that, to
provide you with more control of your experience with us, opting out of one
brand does not automatically opt you out of our other brands. For example, if
you click through to opt out of emails from CB2, you will not be opted out of
emails from Crate and Barrel. It may take 7-10 days for email opt-outs to fully
process and take effect.

Catalog: To request to have your name removed from the catalog mailing list,
please complete this catalog opt-out form. We appreciate your patience while we
process your request. When you make subsequent purchases at Crate and Barrel or
CB2, you may provide contact information for customer service only, and request
that your name not be forwarded to either mailing list. If you have already
opted out, you do not need to opt out again; your information will not be used
for purposes other than the customer service you have requested, unless you
affirmatively ask to opt in again, in which case you will be opted in and will
receive emails or catalogs from us until you again request to be opted out
again.

Email tracking: To opt out of our use of cookies to track your interaction with
our email communications, you can click the "unsubscribe" link found in each
email you receive or remove yourself from the relevant mailing list or lists as
described here.

Website Analytics: You can opt out of our Website analysis tool by clicking
here. See above for information on opting out of Google and Adobe Analytics.

Cookies generally: If you would like to opt out of accepting cookies altogether,
you can generally set your browser to not accept cookies or to notify you when
you are sent a cookie, giving you the chance to decide whether or not to accept
it. However, certain features of our Websites or other Services may not work if
you delete or disable cookies.

Back to Top


HOW LONG DO WE KEEP YOUR INFORMATION?

You can request that we delete your personal information by submitting this
online request form. For details about your rights to deletion under California
law, please see the below section titled, Notice to California Residents/Your
California Privacy Rights.

We retain your information after you request such deletion for longer periods
for specific purposes to the extent that we are obliged to do so in accordance
with applicable laws and regulations and/or as necessary to protect our legal
rights or for certain business requirements. For example, when we process your
payments, we will retain this data for longer periods of time as required for
tax or accounting purposes. See below for specific reasons we would retain some
data for longer periods of time:

 * Security, fraud & abuse prevention – to protect you, other people, and us
   from fraud, abuse, and unauthorized access.
 * Financial record-keeping – when you make a payment to us we are often
   required to retain this information for a long period of time for purposes of
   accounting, dispute resolution and compliance with tax, anti-money
   laundering, and other financial regulations.
 * Complying with legal or regulatory requirements – to meet any applicable law,
   regulation, legal process, or enforceable governmental request, as required
   to enforce our terms of service, including investigation of potential
   violations.
 * Direct communications with us – if you have directly communicated with us,
   through a customer support channel, feedback form, or a bug report, we may
   retain reasonable records of those communications.

Back to Top


NOTICE TO CALIFORNIA RESIDENTS/YOUR CALIFORNIA PRIVACY RIGHTS

California law requires certain businesses to disclose information regarding the
rights of California residents pursuant to the California Consumer Privacy Act
(the “CCPA”). The CCPA applies only to California residents. However, because
privacy and transparency are top priorities for us, we are making the rights
described in this section available to all U.S. customers. We reserve the right
to update this policy at any time as to non-California residents. Any terms
defined in the CCPA (Cal. Civ. Code 1798.140) have the same meaning when used in
this section. If you choose to make a privacy-related request using the
processes described in this section, you will be directed to a platform operated
by our privacy management partner, OneTrust.

RIGHT TO KNOW

You have the right to request that we disclose what personal information we
collect, use, disclose, and sell. You can submit a verifiable request to know
either the categories of information or specific pieces of information that we
have about you by submitting this online request form. You will be directed to
enter your name, email address, zip code, and phone number. If we have a
matching email address on file, we will send a link, which you will have to
click to begin the identity verification process. We will then compare your zip
code and phone number against our records. If we cannot verify your identity,
you will receive an email explaining that your identity could not be verified
and directing you to a customer service representative. Alternatively, you can
verify your identity over the phone by calling (877) 401-0734 rather than using
the online form.

You may use an authorized agent to submit a right to know request. To use an
authorized agent, you must provide the agent with written authorization. In
addition, you may be required to verify your own identity with us. We may deny a
request from an agent if the agent does not submit proof that they have been
authorized by you on your behalf. Such requirements, however, will not apply
where you have provided the agent with power of attorney pursuant to Cal. Prob.
Code Sections 4000 to 4465.

In the preceding 12 months, we have collected the following categories of
personal information about California residents from the following sources and
for the following purposes. The CCPA requires that we reference specific
categories of personal information enumerated in the CCPA. We may collect only
certain pieces of personal information described in a given category and may not
collect certain other pieces of personal information described in each category.

Category

Categories of Sources of Information

Business or Commercial Purpose for Collection

Categories of Third Parties with Whom We Share

Identifiers

We collect identifier information from customers directly and from data
resellers.

The purposes of collecting this kind of information include order management and
fulfillment, customer service, marketing, customer acquisition, and loss
prevention. 

We share identifier information with order fulfillment partners, such as supply
chain and delivery companies, and marketing CRM vendors, data analytics
providers, social networks, and fraud detection services. We also share with our
affiliate brands and with an industry data consortium. 

Categories of personal information described in subdivision (e) of Cal. Civ.
Code Section 1798.80.

We collect information described in subdivision (e) of Cal. Civ. Code Section
1798.80 from California residents directly and from data resellers. 

The purposes of collecting this kind of information include order management and
fulfillment, customer service, marketing, customer acquisition, and loss
prevention. The purposes of collecting financial information, which is included
in this definition of personal information, include order processing and
assisting customers with opening a Crate & Barrel credit card through our credit
card service provider, Synchrony.

We share identifier information with order fulfillment partners, such as supply
chain and delivery companies, and marketing CRM vendors, data analytics
providers, social networks, and fraud detection services. We also share with our
affiliate brands and with an industry data consortium. We share financial
information with order processing partners and, in the case of credit card
applications, our credit card service provider, Synchrony.  

Audio, electronic, visual, thermal, olfactory, or similar information

We collect audio and video recordings from customers directly. We do not store
recordings in a way that connects them to particular customer.

We collect audio recordings when customers call our customer service hotline for
quality assurance purposes. We collect video recordings in stores for security
and loss prevention purposes.

We utilize service providers to make and store audio and visual recordings. 

Commercial Information

We collect commercial information from customers directly via their
transactions.

The purposes of collecting commercial information include to fulfill orders, and
for customer service, marketing, and demand planning.

We share commercial information with order fulfillment partners and our
affiliate brands.

Internet or other electronic network activity information

We collect customers’ interactions with our Websites from customers directly and
certain service providers.

The purposes of collecting internet activity include marketing and customer
service. We also use this information to improve our Websites and the customer
experience.

We share internet activity with ecommerce data analytics providers. 

Characteristics of protected classifications under California or federal law

We collect demographic information from customers directly and from data
resellers.

The purposes of collecting this information include marketing analysis.

We share demographic information with affiliate brands and with data analytics
providers.

We have sold or disclosed some personal information about California residents
to service providers or other third parties for a business or commercial purpose
in the preceding 12 months.

The categories of personal information that we have disclosed about California
residents for a business purpose in the preceding 12 months are: identifiers,
categories of personal information described in subdivision (e) of Cal. Civ.
Code Section 1798.80, audio, electronic, visual, thermal, olfactory, or similar
information, commercial information, and internet or other electronic network
activity information.

The categories of personal information that we have sold about California
residents in the preceding 12 months, as the term “sale” is defined in the CCPA,
are: identifiers, categories of personal information described in subdivision
(e) of Cal. Civ. Code Section 1798.80, commercial information, and
characteristics of protected classifications under California or federal law.

We do not knowingly maintain or sell the personal information of minors under 16
years of age without affirmative authorization.

If we receive an access request pertaining to household information, we may
request further verification, as permitted by law, and may provide information
in an aggregated format.

RIGHT TO REQUEST DELETION

You have the right to request the deletion of your personal information that we
collect or maintain. You can submit a verifiable request to delete by submitting
this online request form. You will be directed to enter your name, your email
address, zip code, and phone number. You will be asked to confirm that you do,
in fact, wish to proceed with deletion, considering that fulfillment of this
request will mean that Crate and Barrel and you will no longer have access to
order history, gift registries, or any related services at Crate and Barrel or
CB2. Once you confirm, if we have a matching email address on file, we will send
a link, which you will have to click to begin the identity verification process.
We will then compare your zip code and phone number against our records. If we
cannot verify your identity, you will receive an email explaining that your
identity could not be verified and directing you to a customer service
representative. Alternatively, you can verify your identity over the phone by
calling (877) 401-0734, rather than filling out the online form.

You may use an authorized agent to submit a deletion request. To use an
authorized agent, you must provide the agent with written authorization. In
addition, you may be required to verify your own identity with us. We may deny a
request from an agent that does not submit proof that they have been authorized
by you to act on your behalf. Such requirements, however, will not apply where
you have provided the agent with power of attorney pursuant to Cal. Prob. Code
Sections 4000 to 4465.

If we reject the request to delete, you will receive an email detailing the
reasoning for denying the request. We may deny a delete request if your
information is necessary to:

Complete a transaction, fulfill the terms of a written warranty or product
recall conducted in accordance with federal law, provide a good or service
requested by you or reasonably anticipated within the context of our ongoing
business relationship with you;

Perform a contract with you;

Comply with federal, state, or local laws, including tax exempt transaction and
sales tax audit obligations, defend legal claims, including pending chargeback
disputes, or other legal obligations;

Detect security incidents, protect against malicious, deceptive, fraudulent or
illegal activity, or prosecute those responsible for that activity;

Debug to identify and repair errors that impair existing intended functionality;
or

Use internally in a lawful manner that is compatible with the context in which
you provided the information.

RIGHT TO OPT-OUT OF THE SALE OF PERSONAL INFORMATION

You have a right to opt-out of the sale of your personal information. While we
do not sell customer data in exchange for monetary compensation, we do share
information in certain circumstances for valuable consideration. For example,
Crate and Barrel and CB2 sometimes share customer information with each other
for marketing purposes. We also sometimes share with a third party that serves
as an industry data consortium.

To exercise your right to opt out of sale, please click here. You may also make
a request to opt out of sale of your personal information by calling (877)
401-0734

If we have a good-faith, reasonable, and documented belief that a request to
opt-out of sale is fraudulent, we may deny the request. In this instance, we
will inform the requesting party that we will not comply with the request and
will provide an explanation for why we believe the request is fraudulent.

You may use an authorized agent to submit a request to opt-out on your behalf.
You must provide the agent with written authorization to do so. We may deny a
request from an agent that does not submit proof that they have been authorized
by you to act on your behalf.

RIGHT TO NON-DISCRIMINATION

You have a right not to receive discriminatory treatment by us for the exercise
of privacy rights conferred by the CCPA, including, but not limited to, by:

(1) Denying goods or services to you;

(2) Charging different prices or rates for goods or services, including through
the use of discounts or other benefits or imposing penalties;

(3) Providing a different level or quality of goods or services to you;

(4) Suggesting that you will receive a different price or rate for goods or
services or a different level or quality of goods or services.

However, we may charge you a different price or rate, or provide a different
level or quality of goods or services, if that difference is reasonably related
to the value provided to us by your data. In addition, we may offer financial
incentives, including payments to you as compensation, for the collection of
personal information, the sale of personal information, or the deletion of
personal information. We may also offer a different price, rate, level, or
quality of goods or services to you if that price or difference is directly
related to the value provided to us by your data. We will notify you of such
financial incentives. We will enter you into a financial incentive program only
if you give us prior opt in consent which clearly describes the material terms
of the financial incentive program, and which may be revoked by you at any time.
We will not use financial incentive practices that are unjust, unreasonable,
coercive, or usurious in nature.

NOTICE OF FINANCIAL INCENTIVE

In some instances, we may offer a discount or an opportunity to win something of
value in exchange for the collection of your personal information. For example,
we may offer a discount promotional code or coupon if you provide us with your
cell phone number, email address or mailing address for marketing
communications; an opportunity to win a prize if you provide your email address
as part of a sweepstakes entry; and rewards dollars to customers who use our
private label credit cards. The details of each program are contained in the
program offering.

Under the CCPA, these offerings may be considered financial incentives, and they
are reasonably related to the value of the information you provide. The precise
value of the data will vary depending on certain factors, including the internal
resources required to collect and maintain information. The category of personal
information implicated by financial incentives are identifiers, and more
specifically, contact information. In the case of our private label credit
cards, we also collect financial information, such as your income, in order to
process your application, but we do not use that information for marketing
purposes. Details regarding the credit card application process are available
here.

You can withdraw from financial incentives at any time by opting out of
marketing communications, replying “STOP” to text messages, cancelling your
credit card account, and/or directing us to delete your personal information, as
described in this policy. If a discount code or sweepstakes prize has already
been obtained, you will have no obligation to return or destroy the discount
code or prize upon opting out. If you cancel your credit card account, you will
no longer have access to accrued reward dollars. Other credit card terms and
restrictions apply.

CONTACT INFORMATION

If you have questions or concerns about our privacy policies and practices,
please contact us at privacyinquiries@crateandbarrel.com or (877) 401-0734.

Back to Top


NOTICE TO NEVADA RESIDENTS/YOUR NEVADA PRIVACY RIGHTS

Under Nevada privacy law, Nevada residents have a right to submit a verified
request directing certain operators of Internet websites and online services not
to sell their personal information, as “sell” is defined in Nevada law. We do
not sell personal information of Nevada residents. If you have any questions
regarding our data privacy practices, please contact
privacyinquiries@crateandbarrel.com.

Back to Top


NOTICE TO EU RESIDENTS

If you are an EU resident and have placed an order with us, you can access or
delete your information by submitting this online request form. To amend or
update your information, please contact us at
privacyinquiries@crateandbarrel.com. For your protection, we may need to verify
your identity before responding to your request, such as verifying that the
email address from which you send the request matches your email address that we
have on file.

In the event that we refuse a request, we will provide you with a reason as to
why. If you have a complaint, please review the process outlined in the Dispute
Resolution section.

Back to Top


PROTECTING CHILDREN'S PRIVACY

We adhere to a strict privacy code regarding children and do not knowingly
collect or accept personal information from any child under the age of 16. If it
is brought to our attention that we have unknowingly received personal
information from a child under 16, we will immediately remove all of that
child’s personal and identifiable information from our records. In addition, we
will not disclose this information to any other companies. California users
under the age of 18 may request the removal of their content or information
publicly posted on the Website by e-mailing us at the appropriate brand’s
customer service email address identified below.

Back to Top


BE CAREFUL WHEN YOU SHARE INFORMATION WITH OTHERS

Please be aware that whenever you share information on a publicly available area
of our Websites, such as in a product review, that information may be accessed
by others. In addition, please remember that when you share information in any
other communications with third parties, that information may be passed along or
made public by others. This means that anyone with access to such information
can potentially use it for any purpose, including sending unsolicited
communications.

Back to Top


LINKS TO SITES AND SERVICES

At times, we provide links on our Websites and in communications that our
customers may be interested in, including links to social media sites such as,
for example, Facebook, Twitter or Pinterest. We are not responsible for these
websites, which have their own privacy policies and privacy practices to which
you may be subject. When visiting our presence on social media or other tools,
you will be subject to those websites’ privacy policies. If you visit our
Websites through a link from another website, you may be subject to that
website’s privacy policy as well. If you choose to explore these websites and
services, we suggest that you carefully review their individual privacy
policies. See our Terms of Use for further information about use of social
media.

Back to Top


INFORMATION SECURITY

We take our customers’ personal information seriously and take steps to protect
our customers' personal information against loss, misuse, alteration and
unauthorized access. We use encryption technology whenever receiving and
transferring your payment information on our Websites.

Back to Top


YOUR RESPONSIBILITIES

You are responsible for maintaining the confidentiality of your account and
password and for restricting access to your computer. You are responsible for
all activities that occur under your account or password. As a result, it is
important for you to protect against unauthorized access to your password and to
your computer. Be sure to sign off when finished using a computer that others
may have access to.

Back to Top


A PRIVACY PROMISE

We support and adhere to the self-regulatory guidelines and principles of the
ANA and the Digital Advertising Alliance Self-Regulatory Principles for
Interest-based Advertising. In doing so, we agree to comply with a customer's
requests to not share their information with other companies or to contact them
for marketing purposes by postal mail, telephone, email or through
interest-based advertising. See “Your Information Sharing Choices” section.

If at any time, as a customer, you have questions about our Privacy Policy or
practices, please contact us directly. If your issue has not been satisfactorily
resolved, you may contact the ANA at
https://www.ana.net/content/show/id/accountability-complaint-handling for its
review and handling.

Back to Top


PROCESSING IN THE UNITED STATES

We process and store information on servers or databases, and use third party
providers that process information in the United States. Therefore, your
information will be transferred to those locations. The laws in the United
States may not be as protective of your privacy as those in your location. For
example, United States law does not provide you with the right to access, modify
and delete personal information in all cases. Further, government entities in
the United States may have certain rights to access your personal information.
When transferring personal information to and processing personal information in
the United States we will implement appropriate safeguards and process the
personal information in accordance with the terms of this Privacy Policy. By
using our Websites or our services, you agree to the transfer and processing of
your personal information to the United States.

Back to Top


DISPUTE RESOLUTION, ARBITRATION AGREEMENT & WAIVER OF CERTAIN RIGHTS

We are committed to resolve complaints about your privacy and our collection or
use of your personal information. Please direct your inquiries or complaints to
privacyinquiries@crateandbarrel.com.

You and we agree that we will resolve any disputes between us through binding
and final arbitration instead of through court proceedings. You and we hereby
waive any right to a jury trial of any Claim. All controversies, claims,
counterclaims, or other disputes arising between you and us relating to this
Privacy Policy or the Websites (each a "Claim") shall be submitted for binding
arbitration in accordance with the Rules of the American Arbitration Association
("AAA Rules"). The arbitration will be heard and determined by a single
arbitrator. The arbitrator's decision in any such arbitration will be final and
binding upon the parties and may be enforced in any court of competent
jurisdiction. The parties agree that the arbitration will be kept confidential
and that the existence of the proceeding and any element of it (including,
without limitation, any pleadings, briefs or other documents submitted or
exchanged and any testimony or other oral submissions and awards) will not be
disclosed beyond the arbitration proceedings, except as may lawfully be required
in judicial proceedings relating to the arbitration or by applicable disclosure
rules and regulations of securities regulatory authorities or other governmental
agencies.

If you demonstrate that the costs of arbitration will be prohibitive as compared
to the costs of litigation, we will pay as much of the administrative costs and
arbitrator's fees required for the arbitration as the arbitrator deems necessary
to prevent the cost of the arbitration from being prohibitive. In the final
award, the arbitrator may apportion the costs of arbitration and the
compensation of the arbitrator among the parties in such amounts as the
arbitrator deems appropriate.

This arbitration agreement does not preclude you or us from seeking action by
federal, state, or local government agencies. You and we also have the right to
bring qualifying claims in small claims court. In addition, you and we retain
the right to apply to any court of competent jurisdiction for provisional
relief, including pre-arbitral attachments or preliminary injunctions, and any
such request shall not be deemed incompatible with this Privacy Policy, nor a
waiver of the right to have disputes submitted to arbitration as provided in
this Privacy Policy.

Neither you nor we may act as a class representative or private attorney
general, nor participate as a member of a class of claimants, with respect to
any Claim. Claims may not be arbitrated on a class or representative basis. The
arbitrator can decide only your and/or our individual Claims. The arbitrator may
not consolidate or join the claims of other persons or parties who may be
similarly situated.

If any provision of this Section is found to be invalid or unenforceable, then
that specific provision shall be of no force and effect and shall be severed,
but the remainder of this Section shall continue in full force and effect. No
waiver of any provision of this Section of the Privacy Policy will be effective
or enforceable unless recorded in a writing signed by the party waiving such a
right or requirement. Such a waiver shall not waive or affect any other portion
of this Privacy Policy. This Section of the Privacy Policy will survive the
termination of your relationship with us.

THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT
ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS
OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN
AAA RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS
THAT YOU OR WE WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.

Back to Top


PRIVACY POLICY UPDATES

Efforts to bring new services, ideas and partners to benefit our customers may
make it necessary to amend our Privacy Policy. We will notify you of such
changes, by posting a notification on our Website or by other means.

Back to Top


QUESTIONS?

If you have any questions regarding our Privacy Policy, we will do our best to
answer them. Here's how to contact us:

Phone:
Customer Service Department
(877)401-0734
Monday - Sunday, 7 days a week
Email:
privacyinquiries@crateandbarrel.com

Address:
Crate and Barrel and CB2
Customer Service Department
1860 W. Jefferson Avenue
Naperville, IL 60540-3918
Back to Top

Last Updated and Effective January 6, 2022

Top 360 Spin App Store Go Previous Next Previous Next Down Previous Next Up Down
Left Right Up Submit Bar Code Bar Code Yes Yes Down Left Right Up Close Close
Copy Credit Card Crib Curbside Pickup Custom Blue to Teal Grey to Black Off
White Orange to Red Purple Tan to Brown Yellow to Green Design Services Crate
Design Services Dimensions Edit Edit Email Error Expand Expand Best Sellers Best
Sellers Easy Care Easy Care Family Friendly Family Friendly Genuine Leather
Genuine Leather Highly Durable Highly Durable Linen Look Linen Look Stain
Resistant Stain-Resistant Textured Textured UV Resistant UV Resistant Velvet
Velvet Woven in USA Woven in USA Filter Gift Gift Card Gifting Group Gifting
Help Home Delivery Layout Column Layout Grid The Design Desk at Crate The Design
Desk at Crate The Design Desk at Crate The Design Desk at Crate and Kids
Doodlepad Handy Hudson Grace Crate and Barrel - The Wedding Registry Crate and
Barrel - The Wedding Registry The Frame Location location Location Minus Move
Down Move Up Pause Play Phone Play Play Plus Price Tag Print Begin Quote End
Quote Receipt Registry Registry Returns and Exchanges Rotate Counter Clockwise
Rotate Clockwise Warning Sectional Sectional Security - Locked Security -
Unlocked Share Shipping Show More Start Over Facebook Houzz Instagram Pinterest
TikTok Twitter Youtube Success Swatch Text Message Thank You Manager Venmo Venmo
Venmo Verified Reviews Pause Play Replay Pause Play Replay Hide Show Zoom In
Zoom Out Zoom Out


 * CONTACT US
   
   Text: 312-779-1979 Mon - Fri: 8 am - 8 pm CT Sat - Sun: 8 am - 7 pm CT


 * CRATE AND BARREL CREDIT CARD
   
   Earn Reward Dollars every time you shop* (excluding special financing
   purchases), plus get access to special offers and events. Apply Now Manage
   Your Account


 * ORDER TRACKING & SCHEDULE DELIVERY
   
   Find out when your online purchase will arrive or schedule a delivery. Track
   Your Order Schedule Delivery


 * THE WEDDING REGISTRY
   
   


OUR COMPANY

 * About Us
 * Careers (opens in new window)
 * Responsible Design
 * Social Responsibility
 * Store Locations and Events


RESOURCES

 * Customer Service
 * Account
 * Return Policy
 * Shipping Information
 * Email and Text Preferences
 * Gift Cards
 * Catalogs
 * Product Recalls
 * Accessibility Statement
 * CA Supply Chains Act
 * Do Not Sell My Personal Information
   
 * Cookie Settings


SHOPPING APP

 * Try our View in Your Room feature, manage registries and save payment info.
   Download on the App Store (opens in new window)


SOCIAL MEDIA

 * Facebook (opens in new window)
 * Instagram (opens in new window)
 * Pinterest (opens in new window)
 * TikTok (opens in new window)
 * Youtube (opens in new window)

Show us your look with: #CrateStyle #CrateKidsStyle
Crate and Barrel
©2022 Crate and Barrel. All rights reserved. Terms of Use Privacy Site Index Ad
Choices Co-Browse

If you are using a screen reader and are having problems using this website,
please call (800) 967-6696 for assistance.






Close Popup
Modal Popup

;
Screen reader users: Please switch to forms mode for this link.
feedback
rate this page




chat
chat