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Text Content

SEE HOW TALKDESK END-TO-END CONTACT CENTER SOLUTIONS PROVIDE A BETTER
EXPERIENCE. REQUEST A DEMO


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White Paper


BEST PRACTICES: SPEECH ANALYTICS IN THE CONTACT CENTER

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DOWNLOAD THE WHITE PAPER.

CountryUnited
StatesAlbaniaArgentinaAustraliaAustriaBahamasBelgiumBoliviaBrazilBulgariaCanadaChileChinaColombiaCosta
RicaCroatiaCzech RepublicDenmarkEl
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KongHungaryIcelandIndiaIndonesiaIrelandIsraelItalyJapanKenyaKoreaLatviaLiechtensteinLithuaniaLuxembourgMacedoniaMalaysiaMaltaMexicoMonacoMontenegroNetherlandsNew
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I would like…To speak to a CX specialistTo schedule a demoNothing else, I have
all the information I need

By registering, you agree with the processing of your personal data by Talkdesk
as described in our Privacy Notice.
DOWNLOAD

Uncover the potential of AI-powered speech analytics.

Speech analytics can glean critical insights from the torrent of unstructured
voice data flowing through a contact center. Analysis of voice data has been the
missing piece for monitoring what is happening in the contact center in
real-time. There can be no digital transformation of the contact center without
speech analytics.

It is no wonder that speech analytics is one of the fastest-growing call center
technology segments. Speech analytics can analyze 100% of customer interactions
to detect trends and emotions that might signal a problem. It can also empower
agents in real-time and guide them to provide better service by improving their
effectiveness and consistency.

With this whitepaper you’ll learn about:

 * How to understand customer sentiment and intent through AI.
 * Key benefits from AI-powered automations.
 * The steps to implement speech analytics in your contact center.


OTHER WHITE PAPERS.

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read more

White Paper

RETAIL CUSTOMER SERVICE IN 2022: AN ISSUE OF FUNDAMENTALS


read more

White Paper

CLOUD CONTACT CENTER MIGRATION GUIDE FOR RETAILERS


read more

White Paper

EMPOWERING THE POLICYHOLDER EXPERIENCE THROUGH THE CLOUD


read more
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