www.servicedeskinstitute.com Open in urlscan Pro
2606:4700:3031::6815:497e  Public Scan

Submitted URL: https://www2.servicedeskinstitute.com/e/62042/-attention-to-my-service-desk-/4qv9k2/1101010330?h=Phc95JEfwWsGGgKvbP1pds5unJLe1w7LOiDyl...
Effective URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Submission: On February 01 via manual from US — Scanned from DK

Summary

This website contacted 18 IPs in 5 countries across 13 domains to perform 153 HTTP transactions. The main IP is 2606:4700:3031::6815:497e, located in United States and belongs to CLOUDFLARENET, US. The main domain is www.servicedeskinstitute.com.
TLS certificate: Issued by Cloudflare Inc ECC CA-3 on October 16th 2022. Valid for: a year.
This is the only time www.servicedeskinstitute.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 2 34.237.219.119 14618 (AMAZON-AES)
127 2606:4700:303... 13335 (CLOUDFLAR...)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a01:7e01::f0... 63949 (AKAMAI-AP...)
2 2a00:1450:400... 15169 (GOOGLE)
2 185.230.212.28 41913 (COMPUTERL...)
1 5 2600:9000:211... 16509 (AMAZON-02)
1 138.201.126.83 24940 (HETZNER-AS)
2 185.20.209.147 41913 (COMPUTERL...)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a01:7e01::f0... 63949 (AKAMAI-AP...)
1 2a05:d018:cc3... 16509 (AMAZON-02)
1 2a00:1450:402... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 18.208.125.13 14618 (AMAZON-AES)
153 18
Apex Domain
Subdomains
Transfer
129 servicedeskinstitute.com
www2.servicedeskinstitute.com
www.servicedeskinstitute.com
2 MB
6 adroll.com
s.adroll.com — Cisco Umbrella Rank: 2416
d.adroll.com — Cisco Umbrella Rank: 1473
87 KB
3 leadboxer.com
script.leadboxer.com — Cisco Umbrella Rank: 153964
kibana.leadboxer.com — Cisco Umbrella Rank: 152571
log.leadboxer.com — Cisco Umbrella Rank: 118566
8 KB
3 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 34
ajax.googleapis.com — Cisco Umbrella Rank: 295
85 KB
2 pardot.com
pi.pardot.com — Cisco Umbrella Rank: 3601
5 KB
2 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 21
20 KB
2 zohocdn.com
css.zohocdn.com — Cisco Umbrella Rank: 13000
js.zohocdn.com — Cisco Umbrella Rank: 12243
17 KB
2 zoho.eu
salesiq.zoho.eu — Cisco Umbrella Rank: 65364
45 KB
2 gstatic.com
fonts.gstatic.com
91 KB
1 google.dk
www.google.dk — Cisco Umbrella Rank: 31089
408 B
1 google.com
www.google.com — Cisco Umbrella Rank: 2
408 B
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 78
358 B
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 40
43 KB
153 13
Domain Requested by
127 www.servicedeskinstitute.com www.servicedeskinstitute.com
ajax.googleapis.com
5 s.adroll.com 1 redirects www.servicedeskinstitute.com
s.adroll.com
2 pi.pardot.com www.servicedeskinstitute.com
pi.pardot.com
2 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
2 salesiq.zoho.eu www.servicedeskinstitute.com
salesiq.zoho.eu
2 fonts.gstatic.com fonts.googleapis.com
2 fonts.googleapis.com www.servicedeskinstitute.com
2 www2.servicedeskinstitute.com 1 redirects pi.pardot.com
1 www.google.dk www.servicedeskinstitute.com
1 www.google.com www.servicedeskinstitute.com
1 stats.g.doubleclick.net www.google-analytics.com
1 d.adroll.com s.adroll.com
1 log.leadboxer.com www.servicedeskinstitute.com
1 js.zohocdn.com salesiq.zoho.eu
1 css.zohocdn.com salesiq.zoho.eu
1 kibana.leadboxer.com script.leadboxer.com
1 script.leadboxer.com www.servicedeskinstitute.com
1 www.googletagmanager.com www.servicedeskinstitute.com
1 ajax.googleapis.com www.servicedeskinstitute.com
153 19
Subject Issuer Validity Valid
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-10-16 -
2023-10-16
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-01-09 -
2023-04-03
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2023-01-09 -
2023-04-03
3 months crt.sh
*.leadboxer.com
Sectigo RSA Domain Validation Secure Server CA
2022-08-11 -
2023-08-16
a year crt.sh
*.gstatic.com
GTS CA 1C3
2023-01-09 -
2023-04-03
3 months crt.sh
*.zoho.eu
Sectigo RSA Domain Validation Secure Server CA
2022-04-26 -
2023-04-26
a year crt.sh
s.adroll.com
Amazon
2022-07-03 -
2023-08-01
a year crt.sh
*.zohocdn.com
Sectigo RSA Domain Validation Secure Server CA
2022-09-03 -
2023-10-03
a year crt.sh
d.adroll.com
Amazon RSA 2048 M01
2022-11-08 -
2023-12-07
a year crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-01-09 -
2023-04-03
3 months crt.sh
www.google.com
GTS CA 1C3
2023-01-09 -
2023-04-03
3 months crt.sh
*.google.dk
GTS CA 1C3
2023-01-09 -
2023-04-03
3 months crt.sh
pi.pardot.com
DigiCert TLS RSA SHA256 2020 CA1
2022-09-13 -
2023-09-12
a year crt.sh
www2.servicedeskinstitute.com
R3
2022-12-19 -
2023-03-19
3 months crt.sh

This page contains 1 frames:

Primary Page: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Frame ID: 7EFCB4A08D6FA9574686DA24996E62AF
Requests: 153 HTTP requests in this frame

Screenshot

Page Title

Confession of an ex-CIO – I should have paid more attention to my Service Desk! - Service Desk Institute

Page URL History Show full URLs

  1. https://www2.servicedeskinstitute.com/e/62042/-attention-to-my-service-desk-/4qv9k2/1101010330?h=Phc95JEfwWsGGgKvb... HTTP 301
    https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • /woocommerce(?:\.min)?\.js(?:\?ver=([0-9.]+))?

Overall confidence: 100%
Detected patterns
  • <link rel=["']stylesheet["'] [^>]+/wp-(?:content|includes)/
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns
  • <link[^>]+foundation[^>"]+css

Overall confidence: 100%
Detected patterns
  • (?:/([\d.]+))?/vue(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • (?:a|s)\.adroll\.com

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • swiper(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • /([\d.]+)/jquery(?:\.min)?\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

153
Requests

99 %
HTTPS

72 %
IPv6

13
Domains

19
Subdomains

18
IPs

5
Countries

2939 kB
Transfer

7194 kB
Size

18
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://www2.servicedeskinstitute.com/e/62042/-attention-to-my-service-desk-/4qv9k2/1101010330?h=Phc95JEfwWsGGgKvbP1pds5unJLe1w7LOiDylq2QmB8 HTTP 301
    https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 141
  • https://s.adroll.com/j/exp/QSRNPWUO3RCV3MEPQB4KBI/index.js HTTP 302
  • https://s.adroll.com/j/exp/index.js

153 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Redirect Chain
  • https://www2.servicedeskinstitute.com/e/62042/-attention-to-my-service-desk-/4qv9k2/1101010330?h=Phc95JEfwWsGGgKvbP1pds5unJLe1w7LOiDylq2QmB8
  • https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
240 KB
36 KB
Document
General
Full URL
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
58a95b7642799616850889aecf5ad84c3fea52e8a1258a359e72750dbc6170c4

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
accept-language
da-DK,da;q=0.9

Response headers

alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cache-control
no-cache
cf-cache-status
DYNAMIC
cf-ray
79291006e89068f5-FRA
content-encoding
br
content-type
text/html; charset=UTF-8
date
Wed, 01 Feb 2023 07:44:34 GMT
last-modified
Tue, 31 Jan 2023 14:24:35 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=VNAUufKao3SKWGJSis5qvwbffrCcCTkkpaxjnJ1%2FSIdX3rcspG9xHfTAo9F1%2B3yGOC1gBasC%2FrD3Q74UJgg9FqsHZU7ZDgYUXMyb8KfnKBHygXNPQBvfsH5zpiVX2bml%2FkKZfleklH9S1M09NGEG28waeJ3EnvP4RzAv"}],"group":"cf-nel","max_age":604800}
server
cloudflare
wpo-cache-status
cached

Redirect headers

Connection
keep-alive
Content-Length
153
Content-Type
text/html; charset=UTF-8
Date
Wed, 01 Feb 2023 07:44:34 GMT
Server
PardotServer
X-Pardot-Route
e8229a0ff18ebffc83a98010d2521dd5
cache-control
max-age=63072000
content-encoding
gzip
expires
Fri, 31 Jan 2025 07:44:34 GMT
location
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
p3p
CP="NOI DSP COR CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT", policyref="/w3c/p3p.xml"
vary
Accept-Encoding,User-Agent
style.min.css
www.servicedeskinstitute.com/wp-includes/css/dist/block-library/
81 KB
12 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-includes/css/dist/block-library/style.min.css?ver=cec19db94561dd4fc1ae2bc0e141ff7b
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
cdbdaa122823601390c7dcbdd1afde33c2f1a432b8c5ff025c6137ee99ba541a

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 05 Apr 2022 22:24:08 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
683553
etag
W/"145db-5dbefb40d7200-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=0CibVH3Camxe52FRCPKSwmJ9CmAnAf0dhN3BEgv%2BB02jytJawEnn0KeCVr4QTBuvgXdSFdtqLSom9fsLjxw6WLB1kFvHoLHi9NIwGUSmB2HVKBfBWH9gmfjO%2FhvYiYVKqd%2Be%2BSNpYBJzvT9kWgd9WaxaP2UtP%2FdppGU%2B"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
79291007791768f5-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Thu, 23 Feb 2023 09:52:01 GMT
wc-blocks-vendors-style.css
www.servicedeskinstitute.com/wp-content/plugins/woocommerce/packages/woocommerce-blocks/build/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/woocommerce/packages/woocommerce-blocks/build/wc-blocks-vendors-style.css?ver=7.2.2
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4b7693154069c53a16468d09d89c9eba5da6c0dfc69cf4d7eb675e32ba663361

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
448248
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
last-modified
Wed, 04 May 2022 06:47:39 GMT
server
cloudflare
etag
W/"1345-5de2a005338c0-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=8ELh%2B9R167fH28AZanmela%2BqM36yWQlnCXtXjKAhZyPgTbVRVzQhW9FQgruegAHQcLIlLfO6BrV4hETqxV7FeuoyOQUJaBIytXhVKb6sPoV5CLor%2BRO7AgSuZJRL%2FAbUUl%2B6QKusyz6nM%2FPbCSR8X4kJIjfv02NAwuAW"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
79291007791e68f5-FRA
expires
Sun, 26 Feb 2023 03:13:46 GMT
wc-blocks-style.css
www.servicedeskinstitute.com/wp-content/plugins/woocommerce/packages/woocommerce-blocks/build/
209 KB
23 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/woocommerce/packages/woocommerce-blocks/build/wc-blocks-style.css?ver=7.2.2
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3d31dcf9684462f2227a70e1f63809b3e140085f00205e88aac0feb8cae7618a

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
448248
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
last-modified
Wed, 04 May 2022 06:47:39 GMT
server
cloudflare
etag
W/"33d77-5de2a005338c0-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=ohF4gsKkYqFnnmmvBN5xl6lkzXzWoHkYwmJZ05BAOGc%2FoK5L3A2H2lb3J43BSlzRfrJJtdQM4nBYssKo6rmNW%2Fvxb1Fr9MakkCPx9kTB6D5yZOLv36GOzPGReq0TP0XZE2xnMLg0wL92OPi%2FWAWzYObwOtBDnAmxnjvd"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
79291007791f68f5-FRA
expires
Sun, 26 Feb 2023 03:13:46 GMT
wc-memberships-blocks.min.css
www.servicedeskinstitute.com/wp-content/plugins/woocommerce-memberships/assets/css/blocks/
8 KB
2 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/woocommerce-memberships/assets/css/blocks/wc-memberships-blocks.min.css?ver=1.23.0
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
5e9054f0341c3aa9fafafa82a4fa8308475d5c68d6ce7686406e93d06490dee9

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:55 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
448248
etag
W/"2095-5dd89731b99c0-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=cb6949x2ll%2BHwVeUQVd6%2Bagix13gq4AHAyCRjd0snL0klvOvWYyRVAQzoxjO49SknHnEJZH27Bvfpeql0psz5ZzRznbPqJOuNarksz5VKLQ1TezeQnmra9%2BKQsH5GrQ9y7bLWBAtbhuVXaHO5igILPZ1%2F3aaPoMLyuhJ"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
79291007792068f5-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Sun, 26 Feb 2023 03:13:46 GMT
frontend.css
www.servicedeskinstitute.com/wp-content/plugins/jet-engine/assets/css/
38 KB
7 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/jet-engine/assets/css/frontend.css?ver=2.11.8
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
42cbf3cc25fd5c5beacdb5c48fcdb8c0a95a94593708159a0936ccd602db8dbe

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
186329
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
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server
cloudflare
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wacp-frontend.css
www.servicedeskinstitute.com/wp-content/plugins/yith-woocommerce-added-to-cart-popup/assets/css/
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956 B
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Full URL
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Requested by
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URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
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TLS 1.3, , AES_128_GCM
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accept-language
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User-Agent
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Response headers

date
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content-encoding
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last-modified
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server
cloudflare
etag
W/"b28-5dd897358a2c0-gzip"
vary
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www.servicedeskinstitute.com/wp-content/plugins/woocommerce-memberships/assets/css/frontend/
4 KB
1 KB
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Full URL
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URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
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TLS 1.3, , AES_128_GCM
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accept-language
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User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
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nel
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server
cloudflare
age
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foundation.css
www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/
197 KB
32 KB
Stylesheet
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Full URL
https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
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URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
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H2
Security
TLS 1.3, , AES_128_GCM
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2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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Request headers

accept-language
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User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
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minify
last-modified
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server
cloudflare
etag
W/"40285-5b53cc4ebb480-gzip"
vary
Accept-Encoding
report-to
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cf-ray
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style.css
www.servicedeskinstitute.com/wp-content/themes/sdi/
6 KB
1 KB
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Full URL
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Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
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2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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Request headers

accept-language
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https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
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cf-bgj
minify
last-modified
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server
cloudflare
etag
W/"1fb1-58ae5a2eae440-gzip"
vary
Accept-Encoding
report-to
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cf-ray
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expires
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all.min.css
www.servicedeskinstitute.com/wp-content/plugins/jet-menu/assets/public/lib/font-awesome/css/
56 KB
13 KB
Stylesheet
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Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/jet-menu/assets/public/lib/font-awesome/css/all.min.css?ver=5.12.0
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Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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cloudflare /
Resource Hash
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Request headers

accept-language
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https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
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last-modified
Wed, 18 May 2022 07:09:23 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
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alt-svc
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expires
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v4-shims.min.css
www.servicedeskinstitute.com/wp-content/plugins/jet-menu/assets/public/lib/font-awesome/css/
26 KB
4 KB
Stylesheet
General
Full URL
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Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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cloudflare /
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Request headers

accept-language
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Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Wed, 18 May 2022 07:09:23 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
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etag
W/"684e-5df43efd3eec0-gzip"
vary
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report-to
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cf-ray
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alt-svc
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expires
Wed, 01 Mar 2023 03:59:06 GMT
public.css
www.servicedeskinstitute.com/wp-content/plugins/jet-menu/assets/public/css/
77 KB
7 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/jet-menu/assets/public/css/public.css?ver=2.1.7
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
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h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
last-modified
Wed, 18 May 2022 07:09:23 GMT
server
cloudflare
etag
W/"13801-5df43efd3eec0-gzip"
vary
Accept-Encoding
report-to
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cf-ray
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expires
Wed, 01 Mar 2023 03:59:06 GMT
jet-menu-general.css
www.servicedeskinstitute.com/wp-content/uploads/jet-menu/
851 B
692 B
Stylesheet
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Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/jet-menu/jet-menu-general.css?ver=1675174934
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
last-modified
Tue, 31 Jan 2023 14:22:14 GMT
server
cloudflare
etag
W/"39f-5f3900ee5b071-gzip"
vary
Accept-Encoding
report-to
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content-type
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cache-control
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cf-ray
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expires
Thu, 02 Mar 2023 15:07:51 GMT
jet-blocks.css
www.servicedeskinstitute.com/wp-content/plugins/jet-blocks/assets/css/
40 KB
5 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/jet-blocks/assets/css/jet-blocks.css?ver=1.3.2
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
186328
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
last-modified
Wed, 18 May 2022 07:09:17 GMT
server
cloudflare
etag
W/"a19d-5df43ef786140-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=SVWyYoI6eElVQmBu5sl9kNWSfrz5UEAI8FfK4BvExtYW%2FpN3ij9%2BhZcQpt9gQhbZc64v2mYUCgeNZd623be3fUZ4YenZjpvhJohJdR%2BLsnsA4AJkibLXTBmWwwJMUfoSK%2B3FKOI9kR%2Fle2lkeLB9PFtdXx6d1VPPlzmV"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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cf-ray
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expires
Wed, 01 Mar 2023 03:59:06 GMT
jet-elements.css
www.servicedeskinstitute.com/wp-content/plugins/jet-elements/assets/css/
225 KB
23 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/jet-elements/assets/css/jet-elements.css?ver=2.6.5
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
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server
cloudflare
etag
W/"38e1f-5dfcf4e462f00-gzip"
vary
Accept-Encoding
report-to
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jet-elements-skin.css
www.servicedeskinstitute.com/wp-content/plugins/jet-elements/assets/css/
17 KB
3 KB
Stylesheet
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Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/jet-elements/assets/css/jet-elements-skin.css?ver=2.6.5
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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cloudflare /
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Request headers

accept-language
da-DK,da;q=0.9
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https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
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alt-svc
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cf-bgj
minify
last-modified
Wed, 25 May 2022 05:25:48 GMT
server
cloudflare
etag
W/"443c-5dfcf4e462f00-gzip"
vary
Accept-Encoding
report-to
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content-type
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cf-ray
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expires
Wed, 01 Mar 2023 03:59:06 GMT
elementor-icons.min.css
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/eicons/css/
19 KB
4 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/eicons/css/elementor-icons.min.css?ver=5.14.0
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:57 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
1377232
etag
W/"4a6a-5dd89733a1e40-gzip"
vary
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report-to
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content-type
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cf-ray
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 15 Feb 2023 09:10:42 GMT
frontend-legacy.min.css
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/css/
13 KB
1 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/css/frontend-legacy.min.css?ver=3.5.6
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:58 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
186327
etag
W/"35ed-5dd8973496080-gzip"
vary
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report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Z1fwotGwDlrliaUswsff4YL2QYhT0QYSfUNxNFHxpiO%2FgKWFhkfYTJmNr2G8LQ%2FewVtey4C1orvjVotiMrMW06LX5hpCBHGXpWNMBrLhUwX7lKObL%2FDio4D1D2Mqpqh2aVUUR9AEqKvXoD3LomC2pR3K6wXjGOvuOcdb"}],"group":"cf-nel","max_age":604800}
content-type
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cf-ray
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 03:59:07 GMT
frontend.min.css
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/css/
134 KB
18 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/css/frontend.min.css?ver=3.5.6
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:58 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
1377232
etag
W/"21826-5dd8973496080-gzip"
vary
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report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=3mnJowILdb4sDEWxR%2Fe4OVr3hH2gwh%2BMlggc0kcAkEZP%2Bs2Ht8164BPAbOuwPMmc9T1caolDYO4sqlsbgJk8PVFeInSEj6G4BfkGHflGz0nqqZOaMtfD6oinxuSpeYtEPea6Z5zC2Vag%2BEv1uLcUFeVVxp7mPLyHPri%2B"}],"group":"cf-nel","max_age":604800}
content-type
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cf-ray
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 15 Feb 2023 09:10:42 GMT
post-49399.css
www.servicedeskinstitute.com/wp-content/uploads/elementor/css/
1 KB
987 B
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/css/post-49399.css?ver=1653457765
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
last-modified
Wed, 25 May 2022 05:49:25 GMT
server
cloudflare
etag
W/"599-5dfcfa2bbe340-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=CT%2BGuc0ewA1Yw9F6s1ltZCOuxjGURBShxI46kSD3XUSQ0aXwMEqnQbqVeTEC0gXeIARovO1Ba1amx3kiblZrVFxnDmewE%2FkCfkOm7l3PASPH4XR3caBsGFeZH01r3Uu2PR%2FmlCyrDlDV087D3NZiFmj7N5%2BtDuLXb24n"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
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cf-ray
79291007a95468f5-FRA
expires
Wed, 01 Mar 2023 03:59:07 GMT
frontend.min.css
www.servicedeskinstitute.com/wp-content/plugins/elementor-pro/assets/css/
431 KB
42 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor-pro/assets/css/frontend.min.css?ver=3.6.3
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
db63653eac17a86ca1948a60bff980a6b5b2fc396a9572a52c75b5f5cd5254f9

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:56 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
186326
etag
W/"6bdd1-5dd89732adc00-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=gi8iAD0AvATFYlheNzdDqUSRdtfC3KQ7i2YotEU9qOTtl2nPHIdH6BrwR7tPDBZmi%2BG8ugaVUkIlWH7UaQpH8uC1zBjcXJqaPlgwXCZgUTLzPtIiuoQgSo%2B2xQrbWHTAbNSU%2FzZhNijFGgWKwpEh7Tof%2BrCu8RlzAIEp"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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cf-ray
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 03:59:08 GMT
uael-frontend.min.css
www.servicedeskinstitute.com/wp-content/plugins/ultimate-elementor/assets/min-css/
615 KB
69 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/ultimate-elementor/assets/min-css/uael-frontend.min.css?ver=1.36.14
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
27204f7ccd93908db88851fda160f06a08bce93674c2da5ebd6716341fe4b160

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Wed, 04 Jan 2023 06:49:02 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
186326
etag
W/"99b9a-5f16a9471c3ae-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=ZcE%2FOSUPy2bACRCrQZ0ML0h5uwvqTSkJfM1xEdOVx8zFqNtNgyo3d8i1MihDxe8GiiSkctkq5woSpsnSlYd12hUX%2BCQfhahcOmrm5QN5tntqz5CZl9K6sCudFv9vU3vyHFMT1ATAKDM9rl0fYZVGj7hjFQGrzI65dSpO"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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cf-ray
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 03:59:08 GMT
public.css
www.servicedeskinstitute.com/wp-content/plugins/jet-smart-filters/assets/css/
11 KB
3 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/jet-smart-filters/assets/css/public.css?ver=1.8.3
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3214a72ef8d4c9a9e1e57c01bcd3a2a4622b33e54556aa7ade1e4e4d4ef4e0ee

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
1377234
cf-polished
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
last-modified
Tue, 26 Apr 2022 07:14:58 GMT
server
cloudflare
etag
W/"2c73-5dd8973496080-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Y%2FRzc4DN2YJKLrK8f%2FI9S%2Bh2vOndJgqBPhozwj3lIBCNN%2FjNk7q8k%2FkkdqcYU7l2iMncCAKBOMCfx%2B498AIGpBih6AvZwCPVO8h%2FOYN%2Bz6NkZ94mD8MZk0NJtCMD9lzTRRXMRjKvYwW1KOW3ut6XL0i9Ze9D2xMe6grN"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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cf-ray
79291007b95768f5-FRA
expires
Wed, 15 Feb 2023 09:10:40 GMT
all.min.css
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/
58 KB
13 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/all.min.css?ver=4.8.11
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d87ddf917b7a1449ab45e2b8e3c98354629bdd65b6659c37e6023bbea1ce1386

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:57 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
186326
etag
W/"e7d0-5dd89733a1e40-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=S1q4vlf1vzk7XQ6NlXrd%2BlwMZBQ7UyQU8JUH%2FI7ZS8rTtVK44MmoZROwXiu8Wvgoha86ReV1XYwdaTa9%2FNrENOyKYoE2D4KOx1rmRkVDLn87nBLXQLS7GoqGvCL7rQPK5fh0E%2BtLu17%2Bzetp2CxbMKKop%2FLPscf6Z%2B3d"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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cf-ray
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 03:59:08 GMT
v4-shims.min.css
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/
26 KB
4 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/v4-shims.min.css?ver=3.5.6
Requested by
Host: www.servicedeskinstitute.com
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H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:57 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
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report-to
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expires
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global.css
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210 KB
14 KB
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Full URL
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Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
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Request headers

accept-language
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User-Agent
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Response headers

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content-encoding
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cf-cache-status
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server
cloudflare
etag
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vary
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Wed, 01 Mar 2023 03:59:08 GMT
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Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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cloudflare /
Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
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cf-cache-status
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last-modified
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server
cloudflare
etag
W/"38e7-5dfcfa2cb2580-gzip"
vary
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report-to
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Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
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server
cloudflare
etag
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vary
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css
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Stylesheet
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Full URL
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Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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2a00:1450:400d:80d::200a , Ireland, ASN15169 (GOOGLE, US),
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Software
ESF /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
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server
ESF
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content-type
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access-control-allow-origin
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cache-control
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timing-allow-origin
*
link
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expires
Wed, 01 Feb 2023 07:44:34 GMT
fontawesome.min.css
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/
57 KB
13 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/fontawesome.min.css?ver=5.15.3
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Software
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Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
HIT
last-modified
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nel
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expires
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649 B
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Full URL
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Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
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H2
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TLS 1.3, , AES_128_GCM
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2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
HIT
last-modified
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nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
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expires
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brands.min.css
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/
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Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/brands.min.css?ver=5.15.3
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
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last-modified
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nel
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server
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age
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alt-svc
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expires
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jquery.min.js
ajax.googleapis.com/ajax/libs/jquery/2.1.0/
82 KB
82 KB
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General
Full URL
https://ajax.googleapis.com/ajax/libs/jquery/2.1.0/jquery.min.js?ver=2.1.0
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Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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2a00:1450:400d:808::200a , Ireland, ASN15169 (GOOGLE, US),
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Software
sffe /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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https://www.servicedeskinstitute.com/
User-Agent
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Response headers

date
Tue, 31 Jan 2023 07:14:51 GMT
x-content-type-options
nosniff
age
88183
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/hosted-libraries-pushers
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
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x-xss-protection
0
last-modified
Tue, 03 Mar 2020 19:15:00 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="hosted-libraries-pushers"
vary
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report-to
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content-type
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access-control-allow-origin
*
cache-control
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accept-ranges
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timing-allow-origin
*
expires
Wed, 31 Jan 2024 07:14:51 GMT
v4-shims.min.js
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/js/
15 KB
4 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/js/v4-shims.min.js?ver=3.5.6
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
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Response headers

date
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content-encoding
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cf-cache-status
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last-modified
Tue, 26 Apr 2022 07:14:57 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
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vary
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report-to
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expires
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js
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110 KB
43 KB
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General
Full URL
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Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80d::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
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X-Xss-Protection 0

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:35 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
43968
x-xss-protection
0
last-modified
Wed, 01 Feb 2023 06:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Wed, 01 Feb 2023 07:44:35 GMT
1-prpmcsavwgqq53imcrzh2roz1aqxreet7rcbxfw57k.png
www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/
41 KB
41 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/1-prpmcsavwgqq53imcrzh2roz1aqxreet7rcbxfw57k.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3b764982870c164626dc28ad20f19ff392e2c3332dfba5d416b278a4f53ef00c

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
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41598
last-modified
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server
cloudflare
etag
"a27e-5e3b1b4907891"
vary
Accept-Encoding
report-to
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content-type
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cf-ray
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expires
Tue, 30 Jan 2024 14:58:33 GMT
2-prpma86pap8mjb8fao61aexstjcyt29473eqwboq5c.png
www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/
49 KB
49 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/2-prpma86pap8mjb8fao61aexstjcyt29473eqwboq5c.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
8fcba93bc55651863724bd62caccbb077591351bf7caca33e1b65256e8459a06

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
200269
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
50133
last-modified
Wed, 13 Jul 2022 15:45:24 GMT
server
cloudflare
etag
"c3d5-5e3b1ac69320b"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=lY0ZgvkmT9QhgjG5rltLyQXZ2ZjWKMjMQwckzx225zqg%2FzbitVEoMLpdGVCNE%2FIU%2BAi8hVwMT6MElFXMtNXMBmLpY4t7kDHbEH2PJ3m0pf60bptxdghOBvYmyjU%2Fz%2BA7adV3IovgtlJBk%2BHA%2B9T4wInTzosfNLwwKVHC"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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accept-ranges
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cf-ray
79291009b8a0bbd1-FRA
expires
Tue, 30 Jan 2024 00:06:45 GMT
3-prpmbvej99houqueovrj5hzu8t939zs7f8ic4r8x9c.png
www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/
36 KB
37 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/3-prpmbvej99houqueovrj5hzu8t939zs7f8ic4r8x9c.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
1458fc2a8b06ef1bc44f90bef0de59067fcbbf02d0a023e4170b3ab74b4ee6bd

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
37278
last-modified
Wed, 13 Jul 2022 15:46:47 GMT
server
cloudflare
etag
"919e-5e3b1b150af95"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=fXal%2BchYUK6UW9S5El%2BKETE6LK8rQuxKHfCXT9MuTz38MxG2VmXRUptQJqgqBOrtySzSVYAtKmYK7hU2rnP7Zron%2B4a8W%2Fxel1Ktwm%2B73PAXXEXYwxeyDuB2rmbTopxQzrr74261TWnOpEMwpiAq2eo328aMlXzBFfPJ"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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accept-ranges
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cf-ray
79291009b8a2bbd1-FRA
expires
Tue, 30 Jan 2024 14:58:33 GMT
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www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/
22 KB
22 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/February-Sunrise-Webinar-Mega-Menu-Button-q0ggx7uqzxaiu2y6p5v1q8vk0fzuri8i3grzwy5knk.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
7d3de6fb9e816d24c4793d4a673d9d3130e3fdfee0a72086bbdb7e672fd59fee

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
186531
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
22039
last-modified
Tue, 10 Jan 2023 12:51:10 GMT
server
cloudflare
etag
"5617-5f1e8569250fa"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=rJE5uhLchIXs0iS%2FV1Q77BZQY4OdPtdhxR2sLRE9nNOg6s%2FFUSYsHjoIzjeRX2SmAbrBV3jMbB30H%2B6q2Sa0tApKg%2B0xyBkwC%2FQaiUHvhuuSQgOzJ39O0r2PsnbpaH3WydnKlROEYNv%2BmYh7zllwVXnSdWmnmtY7tigH"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
79291009b8a3bbd1-FRA
expires
Tue, 30 Jan 2024 03:55:43 GMT
March-Freshworks-Webinar-Mega-Menu-Button-q132y8gfn9nfnzrzzf15e872dvaqxz4d5ty6sbbbgw.png
www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/
22 KB
23 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/March-Freshworks-Webinar-Mega-Menu-Button-q132y8gfn9nfnzrzzf15e872dvaqxz4d5ty6sbbbgw.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
00b961113522ce9e61e0e555ce96a048427edb474bb91469683aadd64fabf962

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
22959
last-modified
Mon, 23 Jan 2023 12:43:26 GMT
server
cloudflare
etag
"59af-5f2edbede78fe"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=2c5G7tRdHHxsAn8TetOQmkunKE8hUQr0KoBqBacak%2F6smlwENm6TBQ4qklGFG7M4Dg%2FcfxHSDh2RPhEu0hOtiy8FIiDSRhb%2BhDMKCvt5SSOebtT%2Bn6%2BWUsaZy5zwJ4P19xeZUdKoVN%2Bit6iQTnNZ%2B3pt%2BNlDdlGKL2A8"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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accept-ranges
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cf-ray
79291009b8a4bbd1-FRA
expires
Tue, 30 Jan 2024 14:58:33 GMT
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www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/
17 KB
18 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/Copy-of-Event-logo-for-GoToWebinar-200-x-200-px-2-q133of8k23i14vqk28jyd4ae7c7wee353ga74uhg40.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
fba95100d9b08f9f378010387b5d212416f18819dd87fb55a653dae07aa9b6f9

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
200268
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
17707
last-modified
Mon, 23 Jan 2023 12:54:06 GMT
server
cloudflare
etag
"452b-5f2ede4f964aa"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=o2rUfc5IaLjIutKzHrdZmNJiRdHvHsmDPOK1fOi1%2F5ojR6qDero9Pid1gTShtd%2FYAiXDx0QjDQVjSeubr7dAch82jMVFb3XiHNDQ3TMeP%2Bmur5R04zcaEBrl598qdU12%2B%2FfrI%2FnMSbXh65cH9jqlYb9pW2lKS3uvF0OE"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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accept-ranges
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cf-ray
79291009b8a5bbd1-FRA
expires
Tue, 30 Jan 2024 00:06:46 GMT
March-London-Event-2-pzhv5njsoecw5kjdz21b8vfkxpxhzfikgmt6ho326o.png
www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/
14 KB
14 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/March-London-Event-2-pzhv5njsoecw5kjdz21b8vfkxpxhzfikgmt6ho326o.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a3b256c205c96c12c29f83809acdb1627348e69b14b83bc852e3dd06cc0b3133

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
14194
last-modified
Wed, 21 Dec 2022 15:44:09 GMT
server
cloudflare
etag
"3772-5f0586c616d70"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=xdcKrMoQZ%2Ft0hHZAVubmtBVfkF1NfYHucYMHxd4wudz7qqolJU0qs9O9E6jvslLU7fEIv4yVxB76Pv9PEaRWgFWMYztqp1IrB7b4WbkMMEDRSFC0HB1PvGYeux4bLCv3omX7kwGOFe7KbB6eahPLeH4U6WLO816m7IbY"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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accept-ranges
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cf-ray
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expires
Tue, 30 Jan 2024 14:58:33 GMT
Event-logo-for-Awards-200-x-200-px-2-pykf25wh6kwtu36pvd5lyylug26x9zzfqh6crhu9qo.png
www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/
19 KB
19 KB
Image
General
Full URL
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Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
16f18e27fa68d9073ed9af08f0ef411951e09b519cbdfbf70038f18cd282f351

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
19200
last-modified
Fri, 02 Dec 2022 10:35:18 GMT
server
cloudflare
etag
"4b00-5eed5e4d91df1"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=5iZ%2FjxjKdV3a9m18v6kVOYswpGkErZLEpPErZGTjGKDYVUaI2ug%2BvZ8TqRG%2FNw886XUxpyCaMJmCP3n89p1Tf%2BiErZ0dNjOk9PM419mzHsqxHb3ZtmdgL32emspluFmJ0blF%2FF9hD6dnaGc6feOuxRZZIjKkC2lMpC94"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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accept-ranges
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cf-ray
79291009b8a9bbd1-FRA
expires
Tue, 30 Jan 2024 14:58:33 GMT
website-main-events-page-image-400-%C3%97-300-px-600-%C3%97-426-px-pyv5b7xk3untt3dzumpfukcd92we5dos6z6s1qvi36.png
www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/
20 KB
20 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/website-main-events-page-image-400-%C3%97-300-px-600-%C3%97-426-px-pyv5b7xk3untt3dzumpfukcd92we5dos6z6s1qvi36.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
49a13e1662ca0d68b8255e9f50870e1b5c6084206fb3d3d0e2a3739a5c2f56c8

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146760
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
20446
last-modified
Thu, 08 Dec 2022 14:30:05 GMT
server
cloudflare
etag
"4fde-5ef51df8683f9"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=6Qztb49SHoQLrMDTSCmCddpk1RS5DJaLYjwV%2BRj8AUXM7Gjxg%2F4BitlrLVONzIPAzdr6dFiNB6URL6kkcL%2FE6VSoKvdGwMj7oQ9MgrzRAJrG4zFeQIGlm170Frw%2Babim5fkCh1dk7qT623i4gqVycZu%2FxLm5Ea8YM%2Fle"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
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accept-ranges
bytes
cf-ray
79291009b8aabbd1-FRA
expires
Tue, 30 Jan 2024 14:58:34 GMT
tool-selection-service-for-menu-p6fbunsnq9mtgg03aw985q2n9z4zsehdpd277i440i.png
www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/
117 KB
118 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/tool-selection-service-for-menu-p6fbunsnq9mtgg03aw985q2n9z4zsehdpd277i440i.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3ce79048a8992e4e41258037ddd374d3ca9fe93a98342ed2d357a033d8e6ab97

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
120131
last-modified
Thu, 29 Apr 2021 10:21:51 GMT
server
cloudflare
etag
"1d543-5c119dd146dc0"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=I%2FZmiK7GFrxl1cXSdbPoOSMam%2BEZPOGmscDy8%2B5CoacvNEw%2BpfP2O0HXBzIIxU7qd4S6LL8IQ6Z17NgX9X3Q2bUz0ybF77irZZ%2F3kCNY%2BNWUhpfrpm%2FgRlORJgVOnlMeWIKc6IymV1nIxjzpudXsUvMaYix42VlEQRsK"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
79291009b8acbbd1-FRA
expires
Tue, 30 Jan 2024 14:58:33 GMT
menu-image-media-pz2439erpzdav3nlfjuasvc0nqu1lbdvrmqyhuwpjm.png
www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/
25 KB
26 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/menu-image-media-pz2439erpzdav3nlfjuasvc0nqu1lbdvrmqyhuwpjm.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
60e0e4f99453916def9405bda48935512e92eef5136b8593db2d2a7e4e0ca3b7

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146760
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
25938
last-modified
Mon, 12 Dec 2022 14:32:56 GMT
server
cloudflare
etag
"6552-5efa26120c068"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=lXb093jcEOhjopA1LviiKVDawOKzR4Oii1Gx1DI8%2BPXlTjHjOetR95%2FKbmZq%2BBjntWq4JJwOvBfbvnErwMepiGUPT5qO83qCUYdmYsjzuVAe1t2%2F8GnxFZ0FvvYy%2BXMD8XFGBY0MN0S72Blj9fIX8EDZsRgHT%2BgA1L23"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
79291009b8adbbd1-FRA
expires
Tue, 30 Jan 2024 14:58:34 GMT
smartmockups_kdzukqd7-oytdo05m1c3zdqpepu21somwtz7qqpzwenry7ankr6.png
www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/
85 KB
85 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/thumbs/smartmockups_kdzukqd7-oytdo05m1c3zdqpepu21somwtz7qqpzwenry7ankr6.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
29100acb167e34064f96543e0c16a7f121bd42f263acfb0b0f4c4e87ec09e483

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
186531
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
86701
last-modified
Thu, 29 Apr 2021 10:58:25 GMT
server
cloudflare
etag
"152ad-5c11a5fda3640"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Efty%2B4O1Qm6tSW7CUgs84DSWiBi9Wfl4vRvq4ay5KpRcZz%2BtuBsyVHosjOb1G9tbFddDVTmBSqrH0bIb7oRJLQhaz7%2BEFfibqHuaSBadJVTo2jLP2m0yVLWruvN2dCIkAzd%2Ba5Keh0Z2DpqImIMWCUBlA%2BCTYSzSFFGu"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
79291009b8aebbd1-FRA
expires
Tue, 30 Jan 2024 03:55:43 GMT
confession-of-exCIO.png
www.servicedeskinstitute.com/wp-content/uploads/2023/01/
23 KB
23 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2023/01/confession-of-exCIO.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
cd0ef912b608fa6097c074482c67adc65bc19626aac80bd88eb736a5b4d8ff1b

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
55189
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
23381
last-modified
Tue, 17 Jan 2023 09:41:53 GMT
server
cloudflare
etag
"5b55-5f272828a5f7c"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=M4nHq3JZfnAPyJWVgqPGnH%2FYbiTsQJ8wPcfEIuiTWCGYTUZsC8VDRqBaN%2BGdeuxOxGwJSkHt8eZkNw0AEORLQikbKoqOQK6JWhyZ%2FLeaTaAtB%2FPG9yfXyjCMP6445YfHfJqW9u2I3RI48OhwazlNJUerC1zXXWqOlM9E"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
79291009b8afbbd1-FRA
expires
Wed, 31 Jan 2024 16:24:45 GMT
danielbreston-300x300.png
www.servicedeskinstitute.com/wp-content/uploads/2023/01/
38 KB
39 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2023/01/danielbreston-300x300.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
52c078edcff441e4073ea4f437a3c61e9bb04ccc7de544e4b223c8cdd9865e74

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
55189
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
39323
last-modified
Tue, 17 Jan 2023 11:22:09 GMT
server
cloudflare
etag
"999b-5f273e91cd6b8"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=%2FcexAzjK%2FZO4UGpUtr9SC6R81KwCM0qsRis84Q5Hi0nEzQxerxZHUj9e1S%2B4gAbbNueWLaTNyi4IMgdHepFwI6ofnbaMLSWJKdkBZ0WzUYOQduEFqHzlN3s7UiURGQ5W1NgPW7R6cZiDh0yUzLLQaTjElR3WJ2S2AFeb"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
79291009b8b0bbd1-FRA
expires
Wed, 31 Jan 2024 16:24:45 GMT
email-decode.min.js
www.servicedeskinstitute.com/cdn-cgi/scripts/5c5dd728/cloudflare-static/
1 KB
1 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
2595496fe48df6fcf9b1bc57c29a744c121eb4dd11566466bc13d2e52e6bbcc8
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options DENY

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Mon, 30 Jan 2023 14:14:20 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
W/"63d7d0bc-4d7"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=%2FtmJvceq6S92rvjCM7RP0MoynS1rvK4AEuwjbYAYaejUn7p4Ud9YxAYP%2BKRJrFevoevpNm9VXIoehOhaNVIXckiMZRuX6gMI2pZg1jNY0sZV%2BvlOR71WNQNpakRGcHug7w5Cd0QD7TpVn8IUISKQw6qLZJ600RY34NQp"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
x-frame-options
DENY
cache-control
max-age=172800, public
cf-ray
79291008ff5fbbd1-FRA
expires
Fri, 03 Feb 2023 07:44:34 GMT
delete-sign.png
www.servicedeskinstitute.com/wp-content/plugins/wp-contact-slider/img/
838 B
1 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/wp-contact-slider/img/delete-sign.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
f17164d39bdf624fd93d1a3ce6f7a50e4848f1ba85abb5abc0e94f5caf79026e

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
200268
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
838
last-modified
Tue, 26 Apr 2022 07:14:56 GMT
server
cloudflare
etag
"346-5dd89732adc00"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=OXoOElZoAQtIcNA%2FGDfcwlhgOtro3iibIlk0DR7gD4mvc2vvRYMpaiLj6T9pBnn84jZoCCWkRownZVJ%2F0VB50dv%2FTQvfYnxFeyES1ItfYb8M7sqtHJm0Jz%2FfUdNpNOpqD3VdRSy36RwLhQiFxsdE94hM6qsFuty78ToV"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
79291009b8b1bbd1-FRA
expires
Tue, 30 Jan 2024 00:06:46 GMT
post-56332.css
www.servicedeskinstitute.com/wp-content/uploads/elementor/css/
4 KB
1 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/css/post-56332.css?ver=1656067756
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d5d374fd70d2c95b1eee046321270044e82008707a855099b014aecc2e274867

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146763
cf-polished
origSize=4082
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
last-modified
Fri, 24 Jun 2022 10:49:16 GMT
server
cloudflare
etag
W/"ff2-5e22f52578d5f-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=z2PYR%2BmPxIeeoJVJvwqrfdECBiI7ZpfHCuHs28hQ7KW5n9ylY8MjNWtSciDaNg3DCXn4Pw2yoJ%2B4kOAXjjS9sFZdW7o43S9oZ6%2Fp%2BF55qSRJn14E%2BrA2A9kXwdfcvzk6czfyol0VdueJ2X1FHRb4D%2FJ7H1MCwdMk%2F91u"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
792910093fb7bbd1-FRA
expires
Wed, 01 Mar 2023 14:58:31 GMT
post-56376.css
www.servicedeskinstitute.com/wp-content/uploads/elementor/css/
4 KB
1 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/css/post-56376.css?ver=1653457870
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
69bce175e8c0747b8d392fe534eef983be06398533d3ba9dbbca3e7782ced6d0

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
200272
cf-polished
origSize=4082
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
last-modified
Wed, 25 May 2022 05:51:10 GMT
server
cloudflare
etag
W/"ff2-5dfcfa8fe0f80-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=4Z1drpgjlAc9OCwJ1c2ouy8HamWAZ%2BqIw0G8mbBoaXi4mJhGoBIw0%2FWuT3Wsq7v%2BchnrncsEEvhlAxRV2ETUrnPn8j%2F2RD%2F5%2BQf7hJV24MXLbJD9g9ozCqDzv3CWIARDMNjEwcfpl7gX%2BEs2HFlo%2FipfaTFQqADWHqsj"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
792910097ffabbd1-FRA
expires
Wed, 01 Mar 2023 00:06:42 GMT
post-56386.css
www.servicedeskinstitute.com/wp-content/uploads/elementor/css/
4 KB
1 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/css/post-56386.css?ver=1657727262
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4659832728f36c440ec2d605edf29a824bebe523f3d893c02da313c83f3d7ec3

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146763
cf-polished
origSize=4291
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
last-modified
Wed, 13 Jul 2022 15:47:42 GMT
server
cloudflare
etag
W/"10c3-5e3b1b49bf20f-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=AuomVQzAHkPBZrpHVNrCvLUC49z3LIifIj9Ojbi9byXvX%2B3mFpFQNAsqkoERkdmU7fk94kd9X8FFd8T3vIrjIGxKWqbJizOYDp7vYEWNMJL8TEpO78FQtvU0ErUhaakmyKpQi6WQir4hTr2xkkhrE%2FlvCcwiG7Ag3DTT"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
79291009780ebbd1-FRA
expires
Wed, 01 Mar 2023 14:58:31 GMT
post-56395.css
www.servicedeskinstitute.com/wp-content/uploads/elementor/css/
4 KB
1 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/css/post-56395.css?ver=1653457870
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
2016652e11eeb1a4696df0d74bd4d0bd865bf01e25aec1d82e85e734ac87b713

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146763
cf-polished
origSize=4285
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
last-modified
Wed, 25 May 2022 05:51:10 GMT
server
cloudflare
etag
W/"10bd-5dfcfa8fe0f80-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Xz5AKsBcENgEnb6QJeuDz6e34p%2Fefs8ihWvYEcTHWhYnf81eRo2MrPBuW1zRfZaeGfIRTTmJEd28qc7ZCQwsKjGrBrd3T3Bd%2Fh7v%2FwEKq76f9BB%2Fqm7M5Qhh%2BKLVQRkTvGJzT7%2Bt9Xd04L6mpLC0ikWSfryA6PNDOlCg"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
79291009a84bbbd1-FRA
expires
Wed, 01 Mar 2023 14:58:31 GMT
post-56403.css
www.servicedeskinstitute.com/wp-content/uploads/elementor/css/
6 KB
1 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/css/post-56403.css?ver=1675174933
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
fed1cfe594db02c97bc33e84a3cdd9dc045c4b4eeb1f02ee47515b8c0b29299b

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
61771
cf-polished
origSize=6031
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
last-modified
Tue, 31 Jan 2023 14:22:13 GMT
server
cloudflare
etag
W/"178f-5f3900eddc132-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=QIkmIFaADWHKncOjUq9AGs6t8PmPlo2VIUZcsZjrok8LxhJqyjAjST%2Fa%2FZXyxVSI0DmCsdckhzCGDqtYyDV1rvxYoscoh43iTX2onQIttqZKvbu1c9JKVvcgaIpHOCoOtz3KBu5M2wsbBgOw7rFSVRcmx9SpRrtUAnuW"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
79291009b84fbbd1-FRA
expires
Thu, 02 Mar 2023 14:35:03 GMT
post-56423.css
www.servicedeskinstitute.com/wp-content/uploads/elementor/css/
4 KB
1 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/css/post-56423.css?ver=1670596623
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
12b26f0c2c558c090358fa7740bd58a96f679ab53b078a5097668129e40c8632

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146763
cf-polished
origSize=4082
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
last-modified
Fri, 09 Dec 2022 14:37:03 GMT
server
cloudflare
etag
W/"ff2-5ef661649468b-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=2FaIw6AfVcbMK3OOrIPLuMPecciWGah0inGFACkA8krVvf3NhlLDqiRR175Y2B6Vx5NIR9w1PGaMyIzhn5pv844Dx4AmrnBQIi37%2FuhNtXSoAcM6zE7mi2T%2FDhDmkIMi2Bz%2Fenp06iNG8BBHwmBmVJKyDSyLSS4WbGfa"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
79291009b85dbbd1-FRA
expires
Wed, 01 Mar 2023 14:58:31 GMT
post-56431.css
www.servicedeskinstitute.com/wp-content/uploads/elementor/css/
4 KB
1 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/elementor/css/post-56431.css?ver=1655460175
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
7cee3ad8eb7068def3b5522fb074c8d8a0c9dda2a3ddb31adfe56f28422f9d13

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
200271
cf-polished
origSize=4200
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cf-bgj
minify
last-modified
Fri, 17 Jun 2022 10:02:55 GMT
server
cloudflare
etag
W/"1068-5e1a1dbabb1c0-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=BA1Je1SSUNucfWKouzvHq70bHYGWzXk9ZYgU4fpkisH%2BdIihkkR1qw%2BAAvNYvpHyDC6qNzdWC31845EG8LIMeqIt4l%2Fv7oDL9YRG0sTqaE9bsyakBB%2B74kX%2BcQKv3%2BJ7Z8LRETh52RGeCa%2BA9%2BFcKeI8BCVchPDVNnrf"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
79291009b860bbd1-FRA
expires
Wed, 01 Mar 2023 00:06:43 GMT
formreset.min.css
www.servicedeskinstitute.com/wp-content/plugins/gravityforms/legacy/css/
4 KB
894 B
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/gravityforms/legacy/css/formreset.min.css?ver=2.6.1
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d70d9853ff87464d69a8174e3a76633bf29e45aaafcbccb214c10722b2b9714c

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:57 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
186537
etag
W/"f14-5dd89733a1e40-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=tujfxShGPpCqhkLnfTol3B8q1GOs4ALb48S4p9CHMS%2FJBsp%2FSQGAHKnOyxTQRjYbLKTBKE3q%2FEvJ2ljyk6jAazfzSyDAnkd5%2BtkWUtADTVXSNBNzkqchuacJUfSK%2BfwJ9859bMmzqFmyYYfbLVd0YBvMDHMXLICYlV4L"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
79291009b862bbd1-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 03:55:37 GMT
formsmain.min.css
www.servicedeskinstitute.com/wp-content/plugins/gravityforms/legacy/css/
79 KB
13 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/gravityforms/legacy/css/formsmain.min.css?ver=2.6.1
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3a1072fc5e60a404c249f32eef7ebbeec0722a2fc6ecce393926a39ba8075293

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:57 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
186536
etag
W/"13aba-5dd89733a1e40-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=LSkOLJfylWBEKNsmV0DnEs5I%2BWFpiGO1x2UsJD%2B9Vv72xbrgT2odoyVGtzs7DpX41B44SQb3ZFgUQYkqSOyD%2BUEhyl%2FIZE6rgNa%2Fw4vtd5V8TNO0p9XfNGj%2Bw5fVlkZ4W7jaTlz7pW2h0EW1Pw%2Fb6hVA%2BWh6t0Mas0r3"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
79291009b864bbd1-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 03:55:38 GMT
readyclass.min.css
www.servicedeskinstitute.com/wp-content/plugins/gravityforms/legacy/css/
30 KB
4 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/gravityforms/legacy/css/readyclass.min.css?ver=2.6.1
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
7536f0df059eb4232aeb10fa05bd89b6da621240062499542da570d39fb833ba

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:57 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
146763
etag
W/"781d-5dd89733a1e40-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=x6FZUNFbgsfLAcSg3zCZnFSyIaTf%2Bcud8lfJP5Ztgd00rbNiX8BL4OholblWNYQfn%2FqxILXRZZHZrGw4rouTW1uj2%2B26szwu6G73ON9tHdygSHGaZZYhvuKW8a8uupY%2B5FuTuFTURtUWjbjuiQTFaiWBjQb1RYVjf2LT"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
79291009b865bbd1-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 14:58:31 GMT
browsers.min.css
www.servicedeskinstitute.com/wp-content/plugins/gravityforms/legacy/css/
8 KB
2 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/gravityforms/legacy/css/browsers.min.css?ver=2.6.1
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
81556f38ccd763884270a287d8602759ecca85ec4f93548631550b4514393d46

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:57 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
146763
etag
W/"20d7-5dd89733a1e40-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=rQrPST%2BuxPFL92%2B85DcgWDZkB3k5xY8Gojb9fDkL0m6AbMe6WEaPjh7KIMPBJ2j0aYWNAs90IN%2FUBBELerPI7WL3ckZBuGckWEAkSr1k7Z7NUgs8pESSa81SuBxAnvuTnUKSs%2Bg6HOiYGdv20lI4zSE69YjZTsbDNC9Y"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
79291009b866bbd1-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 14:58:31 GMT
animations.min.css
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/animations/
18 KB
3 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/animations/animations.min.css?ver=3.5.6
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
fe513ef974b767510d0a2b9f1b4d3afa53185b89ab617c869e5e3d6db960192c

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:57 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
146763
etag
W/"4824-5dd89733a1e40-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=7FDtr6B8eZClK7nzyZTWvcwjLEHYknmDSXrXIuyI5sBX2cI6ym6uykfo5BLV2HNnJC7BHUK9TASc4Vjw0b%2F580UlwwRNsQT8BWjUGsQWK6ivaLhBx0x%2FPClk3G5Yy4V3qqGcxSqWAtvDCsmIWTTaO6FnfGtKmdh5wnPu"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=2592000
cf-ray
79291009b869bbd1-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 14:58:31 GMT
selectWoo.full.min.js
www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/js/selectWoo/
75 KB
22 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/js/selectWoo/selectWoo.full.min.js?ver=1.0.9-wc.6.4.1
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Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
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H3
Security
QUIC, , AES_128_GCM
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Software
cloudflare /
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Request headers

accept-language
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User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
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nel
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www.servicedeskinstitute.com/wp-content/plugins/woocommerce-memberships/assets/js/frontend/
6 KB
3 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/woocommerce-memberships/assets/js/frontend/wc-memberships-blocks-common.min.js?ver=1.23.0
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
Resource Hash
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Request headers

accept-language
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https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
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nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
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alt-svc
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expires
Wed, 01 Mar 2023 14:58:31 GMT
/
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7 KB
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General
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Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software
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Request headers

accept-language
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https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Wed, 01 Feb 2023 07:44:34 GMT
Cache-Control
no-cache
Content-Encoding
gzip
vary
Origin,Accept-Encoding
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
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www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/js/jquery-blockui/
9 KB
4 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/js/jquery-blockui/jquery.blockUI.min.js?ver=2.7.0-wc.6.4.1
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
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https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
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nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
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cloudflare
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cf-ray
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alt-svc
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expires
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www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/js/frontend/
3 KB
2 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/js/frontend/add-to-cart.min.js?ver=6.4.1
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
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2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
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https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
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last-modified
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nel
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cf-ray
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alt-svc
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expires
Wed, 01 Mar 2023 14:58:32 GMT
js.cookie.min.js
www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/js/js-cookie/
2 KB
1 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/js/js-cookie/js.cookie.min.js?ver=2.1.4-wc.6.4.1
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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Software
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Resource Hash
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Request headers

accept-language
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https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
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nel
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alt-svc
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expires
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woocommerce.min.js
www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/js/frontend/
2 KB
1 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/js/frontend/woocommerce.min.js?ver=6.4.1
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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Software
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Resource Hash
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Request headers

accept-language
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https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
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nel
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cf-ray
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alt-svc
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expires
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cart-fragments.min.js
www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/js/frontend/
3 KB
2 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/js/frontend/cart-fragments.min.js?ver=6.4.1
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
Resource Hash
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Request headers

accept-language
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https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Wed, 04 May 2022 06:47:38 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
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alt-svc
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expires
Wed, 01 Mar 2023 00:06:44 GMT
wacp-frontend.min.js
www.servicedeskinstitute.com/wp-content/plugins/yith-woocommerce-added-to-cart-popup/assets/js/
1 KB
1 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/yith-woocommerce-added-to-cart-popup/assets/js/wacp-frontend.min.js?ver=1.8.0
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:59 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
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cf-ray
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alt-svc
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expires
Wed, 01 Mar 2023 14:58:31 GMT
foundation.js
www.servicedeskinstitute.com/wp-content/themes/sdi/assets/javascript/
220 KB
52 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/javascript/foundation.js?ver=2.9.0
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
Resource Hash
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Request headers

accept-language
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Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
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alt-svc
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cf-bgj
minify
last-modified
Tue, 23 Nov 2021 12:33:32 GMT
server
cloudflare
etag
W/"14a283-5d173f3021f00-gzip"
vary
Accept-Encoding
report-to
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content-type
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cf-ray
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expires
Wed, 01 Mar 2023 14:58:32 GMT
vue.min.js
www.servicedeskinstitute.com/wp-content/plugins/jet-menu/assets/public/lib/vue/
91 KB
35 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/jet-menu/assets/public/lib/vue/vue.min.js?ver=2.6.11
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
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last-modified
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nel
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expires
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jet-menu-public-scripts.js
www.servicedeskinstitute.com/wp-content/plugins/jet-menu/assets/public/js/legacy/
36 KB
9 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/jet-menu/assets/public/js/legacy/jet-menu-public-scripts.js?ver=2.1.7
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
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2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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cloudflare /
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
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alt-svc
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cf-bgj
minify
last-modified
Wed, 18 May 2022 07:09:23 GMT
server
cloudflare
etag
W/"c9d4-5df43efd3eec0-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=o2EPptt%2Fmhvub%2BrqNh4GpM9ja65kAG%2FkMdoZIHAIAITHmlO7OYJpGAqB%2FyZcJJL2VfWM6J4R1HjXnQM4NVplNSBAq7XBzEbN8CodoFVaQiJlWeSdgx%2Fzjk0%2BwmiIFCcsszOpDBqpP%2B7l0W5HYP28FnDoIrrxbh3vnzdA"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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cf-ray
79291009b87cbbd1-FRA
expires
Wed, 01 Mar 2023 03:55:40 GMT
jquery.smartmenus.min.js
www.servicedeskinstitute.com/wp-content/plugins/elementor-pro/assets/lib/smartmenus/
25 KB
8 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor-pro/assets/lib/smartmenus/jquery.smartmenus.min.js?ver=1.0.1
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
533e264cc615ee4601da8d2c1dee4a8987319e53d4d7162272f067fbbf250020

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:56 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
146762
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W/"6272-5dd89732adc00-gzip"
vary
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report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=xybD42mLe8j0DGw%2BR1U3bQMDyGR68b5LE7w5SNq5C1Kyjmkg8lMKC95deABk%2BpRQJNScb%2Bs0Ozoq5Vf1%2F5%2Fi3B449yI6eXzbDIH1sVh1GITllY1evvAJfYNMagxuURhS8z%2BQBdX7mbRJYQb4lxucAmK0MZoYG1jgZbdz"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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cf-ray
79291009b87dbbd1-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 14:58:32 GMT
regenerator-runtime.min.js
www.servicedeskinstitute.com/wp-includes/js/dist/vendor/
6 KB
3 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-includes/js/dist/vendor/regenerator-runtime.min.js?ver=0.13.9
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a3e64300797e8078baa41dbc49e2affc1d2bedd04a470f0c929ed7fac698fbcd

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Wed, 26 Jan 2022 07:12:05 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
146762
etag
W/"195e-5d676eb41db40-gzip"
vary
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report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=JlN236hdUubBww90EW%2BKJvxuawHEBEc3JR7VWD9jB5nz1E7z2zkmkFjs6slXGDH7gUkF9mXqBBBkSpJcCO6SUmTo3y51D7QYHgQwrLYXSO0QXZkKD3TZqxJDwo2I8RSJiJJ8a4hsz5aPrAmuWQ7wJUcPH4Va7k2UPmyA"}],"group":"cf-nel","max_age":604800}
content-type
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cf-ray
79291009b87ebbd1-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 14:58:32 GMT
wp-polyfill.min.js
www.servicedeskinstitute.com/wp-includes/js/dist/vendor/
19 KB
8 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-includes/js/dist/vendor/wp-polyfill.min.js?ver=3.15.0
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Wed, 26 Jan 2022 07:12:05 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
200272
etag
W/"4b3d-5d676eb41db40-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=K9ADWwV50ftA4uefID0AVmZmbFpemTbhcRMLh4vV7fWG8bgtdCLCn%2B7XRMlh%2F5%2BkD%2BW53NodO1uESKS2cMFIlA410TAvXJjLD%2B6feeXKv8aK4YOA2%2FIFnsPI3miPXofuciubL%2BVHLD9kzscaqIrTptucKrDvqjuKPQwk"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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cf-ray
79291009b880bbd1-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 00:06:42 GMT
dom-ready.min.js
www.servicedeskinstitute.com/wp-includes/js/dist/
1 KB
1 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-includes/js/dist/dom-ready.min.js?ver=ecda74de0221e1c2ce5c57cbb5af09d5
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e127aead57cd6625f795f8c41d8b7c463c2c50158e3a3dc398424db2b16bd5db

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Wed, 21 Jul 2021 08:01:30 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
146760
etag
W/"4e9-5c79d93fa4a80-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=lVVEFJhNiBD%2FeDPi9rPW6LqPuB9CV3ID%2FfnAHfe3vbct4SM1BQ7GWKIauBEuYE3VvrndfWZJGGrakzTIwdmy%2BN%2Fj3OERThPc4NTq0%2F1ORZErx4PUPj7EbyEP9aOoYYMOql4g4HLSaGIQRFm0QWzpIe00E93yvcZZolYr"}],"group":"cf-nel","max_age":604800}
content-type
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cf-ray
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 14:58:34 GMT
hooks.min.js
www.servicedeskinstitute.com/wp-includes/js/dist/
6 KB
2 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-includes/js/dist/hooks.min.js?ver=1e58c8c5a32b2e97491080c5b10dc71c
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Wed, 26 Jan 2022 07:12:05 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
186536
etag
W/"163a-5d676eb41db40-gzip"
vary
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report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=1986XodZTDJAtP%2FDzZFqKYoIC0NLCtaKhT%2F4Mgu%2FypLTVUDSFrlD9BptWJ9xn61zreydD6E7G%2FZiN%2FSBRDiq4dBj4%2Br1dpojVdlDpahF9frY8yeJR9srUhec6%2FdLiEJPpdZU9sV4%2Fun43OMpr3OMDyb6ByXkkV%2Bqq9jg"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
max-age=2592000
cf-ray
79291009b883bbd1-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 03:55:38 GMT
i18n.min.js
www.servicedeskinstitute.com/wp-includes/js/dist/
10 KB
4 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-includes/js/dist/i18n.min.js?ver=30fcecb428a0e8383d3776bcdd3a7834
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
22c90613db09ef65c964b143e6adbe584b42eae85c9b7a75fa27c22b25cccb90

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Wed, 26 Jan 2022 07:12:05 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
200272
etag
W/"28a7-5d676eb41db40-gzip"
vary
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report-to
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content-type
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cache-control
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cf-ray
79291009b885bbd1-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 00:06:42 GMT
a11y.min.js
www.servicedeskinstitute.com/wp-includes/js/dist/
3 KB
2 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-includes/js/dist/a11y.min.js?ver=68e470cf840f69530e9db3be229ad4b6
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
927e16d837ac9f46ddb4a64c8fea1cbe39343902c91b14e11b484e9b01f98cdd

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Wed, 26 Jan 2022 07:12:05 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
146760
etag
W/"bfd-5d676eb41db40-gzip"
vary
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report-to
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content-type
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cache-control
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cf-ray
79291009b886bbd1-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 14:58:34 GMT
jquery.json.min.js
www.servicedeskinstitute.com/wp-content/plugins/gravityforms/js/
2 KB
1 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/gravityforms/js/jquery.json.min.js?ver=2.6.1
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
693c8b61667ac94847264924178702a190c5113b41b82085dad0641f89e3f864

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:57 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
146759
etag
W/"730-5dd89733a1e40-gzip"
vary
Accept-Encoding
report-to
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content-type
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cache-control
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cf-ray
79291009b8b2bbd1-FRA
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
expires
Wed, 01 Mar 2023 14:58:35 GMT
gravityforms.min.js
www.servicedeskinstitute.com/wp-content/plugins/gravityforms/js/
43 KB
14 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/gravityforms/js/gravityforms.min.js?ver=2.6.1
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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nel
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5 KB
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accept-language
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
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Tue, 26 Apr 2022 07:14:57 GMT
nel
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cloudflare
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General
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
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last-modified
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nel
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server
cloudflare
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webpack.runtime.min.js
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/js/
5 KB
3 KB
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Full URL
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URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
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QUIC, , AES_128_GCM
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accept-language
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
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last-modified
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nel
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www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/js/
14 KB
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General
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QUIC, , AES_128_GCM
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
HIT
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nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
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cloudflare
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20 KB
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Full URL
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H3
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
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last-modified
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nel
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server
cloudflare
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alt-svc
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expires
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www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/waypoints/
12 KB
4 KB
Script
General
Full URL
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Host: www.servicedeskinstitute.com
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Protocol
H3
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QUIC, , AES_128_GCM
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2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
HIT
last-modified
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nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
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expires
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www.servicedeskinstitute.com/wp-includes/js/jquery/ui/
20 KB
7 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-includes/js/jquery/ui/core.min.js?ver=1.13.1
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Protocol
H3
Security
QUIC, , AES_128_GCM
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2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
HIT
last-modified
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nel
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server
cloudflare
age
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expires
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swiper.min.js
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/swiper/
136 KB
36 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/swiper/swiper.min.js?ver=5.3.6
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Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:57 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
200270
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W/"21f91-5dd89733a1e40-gzip"
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report-to
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alt-svc
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expires
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www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/share-link/
3 KB
2 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/share-link/share-link.min.js?ver=3.5.6
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:57 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
146760
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W/"a12-5dd89733a1e40-gzip"
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alt-svc
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expires
Wed, 01 Mar 2023 14:58:34 GMT
dialog.min.js
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/dialog/
10 KB
4 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/dialog/dialog.min.js?ver=4.9.0
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
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User-Agent
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Response headers

date
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content-encoding
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nel
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36 KB
11 KB
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accept-language
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
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nel
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cloudflare
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www.servicedeskinstitute.com/wp-content/plugins/elementor-pro/assets/js/
130 KB
32 KB
Script
General
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
HIT
last-modified
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nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
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jet-blocks.min.js
www.servicedeskinstitute.com/wp-content/plugins/jet-blocks/assets/js/
15 KB
4 KB
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General
Full URL
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URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
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accept-language
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User-Agent
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Response headers

date
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content-encoding
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cf-cache-status
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nel
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www.servicedeskinstitute.com/wp-content/plugins/jet-elements/assets/js/
70 KB
23 KB
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General
Full URL
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QUIC, , AES_128_GCM
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
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last-modified
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nel
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server
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www.servicedeskinstitute.com/wp-content/plugins/jet-menu/includes/elementor/assets/public/js/legacy/
9 KB
4 KB
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General
Full URL
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Request headers

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User-Agent
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Response headers

date
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content-encoding
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cf-cache-status
HIT
nel
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last-modified
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server
cloudflare
etag
W/"2c5b-5df43efd3eec0-gzip"
vary
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report-to
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cf-ray
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expires
Wed, 01 Mar 2023 14:58:34 GMT
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www.servicedeskinstitute.com/wp-includes/js/jquery/ui/
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Full URL
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Requested by
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H3
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QUIC, , AES_128_GCM
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
HIT
last-modified
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nel
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server
cloudflare
age
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cf-ray
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alt-svc
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expires
Wed, 01 Mar 2023 14:58:34 GMT
slider.min.js
www.servicedeskinstitute.com/wp-includes/js/jquery/ui/
10 KB
4 KB
Script
General
Full URL
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URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
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QUIC, , AES_128_GCM
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Request headers

accept-language
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User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 22 Feb 2022 22:24:13 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
146760
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W/"29fe-5d8a2cf03fd40-gzip"
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alt-svc
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expires
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datepicker.min.js
www.servicedeskinstitute.com/wp-includes/js/jquery/ui/
36 KB
12 KB
Script
General
Full URL
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URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 22 Feb 2022 22:24:13 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
200269
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W/"8f8f-5d8a2cf03fd40-gzip"
vary
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expires
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public.js
www.servicedeskinstitute.com/wp-content/plugins/jet-smart-filters/assets/js/
92 KB
17 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/jet-smart-filters/assets/js/public.js?ver=1.8.3
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Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
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Software
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Resource Hash
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Request headers

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User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
nel
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cf-bgj
minify
last-modified
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server
cloudflare
etag
W/"171b9-5dd8973496080-gzip"
vary
Accept-Encoding
report-to
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expires
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preloaded-modules.min.js
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/js/
42 KB
13 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/js/preloaded-modules.min.js?ver=3.5.6
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:57 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
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etag
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vary
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report-to
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cf-ray
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alt-svc
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expires
Wed, 01 Mar 2023 14:58:34 GMT
jquery.sticky.min.js
www.servicedeskinstitute.com/wp-content/plugins/elementor-pro/assets/lib/sticky/
3 KB
2 KB
Script
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor-pro/assets/lib/sticky/jquery.sticky.min.js?ver=3.6.3
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 26 Apr 2022 07:14:56 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
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cf-ray
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alt-svc
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expires
Wed, 01 Mar 2023 14:58:34 GMT
css
fonts.googleapis.com/
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785 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Wed, 01 Feb 2023 07:44:34 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Wed, 01 Feb 2023 07:05:21 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
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access-control-allow-origin
*
cache-control
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timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 01 Feb 2023 07:44:34 GMT
woocommerce.css
www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/css/
61 KB
9 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/css/woocommerce.css
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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Referer
https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
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content-encoding
br
cf-cache-status
HIT
nel
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cf-bgj
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last-modified
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server
cloudflare
etag
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vary
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report-to
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content-type
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cache-control
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cf-ray
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expires
Wed, 01 Mar 2023 14:58:31 GMT
woocommerce-layout.css
www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/css/
17 KB
3 KB
Stylesheet
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/woocommerce/assets/css/woocommerce-layout.css
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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Referer
https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
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cf-bgj
minify
last-modified
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server
cloudflare
etag
W/"4591-5de2a0043f680-gzip"
vary
Accept-Encoding
report-to
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content-type
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cache-control
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cf-ray
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expires
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Protocol
H2
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TLS 1.3, , AES_128_GCM
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Security Headers
Name Value
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Request headers

Referer
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https://www.servicedeskinstitute.com
accept-language
da-DK,da;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Fri, 27 Jan 2023 08:26:15 GMT
x-content-type-options
nosniff
age
429500
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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x-xss-protection
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last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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*
cache-control
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accept-ranges
bytes
timing-allow-origin
*
expires
Sat, 27 Jan 2024 08:26:15 GMT
sdi-menu-logo.svg
www.servicedeskinstitute.com/wp-content/uploads/2020/11/
5 KB
2 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2020/11/sdi-menu-logo.svg
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
HIT
last-modified
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nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
age
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vary
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report-to
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cache-control
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cf-ray
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alt-svc
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expires
Tue, 30 Jan 2024 03:55:43 GMT
fa-solid-900.woff2
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/webfonts/
76 KB
77 KB
Font
General
Full URL
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/webfonts/fa-solid-900.woff2
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/all.min.css?ver=4.8.11
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/all.min.css?ver=4.8.11
Origin
https://www.servicedeskinstitute.com
accept-language
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User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
78196
last-modified
Tue, 26 Apr 2022 07:14:57 GMT
server
cloudflare
etag
"13174-5dd89733a1e40"
vary
Accept-Encoding
report-to
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cache-control
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cf-ray
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expires
Tue, 30 Jan 2024 14:58:33 GMT
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www.servicedeskinstitute.com/wp-content/uploads/2020/11/
15 KB
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Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2020/11/Essential_Handbook_new.jpg
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
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cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
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content-length
15329
last-modified
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server
cloudflare
etag
"3be1-5b4f1c32a4a80"
vary
Accept-Encoding
report-to
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content-type
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cache-control
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accept-ranges
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cf-ray
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expires
Tue, 30 Jan 2024 14:58:33 GMT
Aberrn-Uni-SDC.jpg
www.servicedeskinstitute.com/wp-content/uploads/2020/11/
27 KB
28 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2020/11/Aberrn-Uni-SDC.jpg
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
27972
last-modified
Wed, 25 Nov 2020 17:28:56 GMT
server
cloudflare
etag
"6d44-5b4f1c30bc600"
vary
Accept-Encoding
report-to
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cf-ray
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expires
Tue, 30 Jan 2024 14:58:33 GMT
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www.servicedeskinstitute.com/wp-content/uploads/2020/11/
41 KB
42 KB
Image
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Full URL
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Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
42180
last-modified
Fri, 24 Jun 2022 10:43:09 GMT
server
cloudflare
etag
"a4c4-5e22f3c807025"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=HMdqunvIsVljhlk5gP1SG%2F9zdMfI8zEMJ3ArU9aqup07PU7XcuhS%2BNGJv8ECmLwQs1WYnZpZyuOOfIHaMBbOGd6Ya%2BbdT5NoRmPGaigtprFRjcS8erKQ5ZBcvwz1Y%2BMRQb9vtyfAf4Z91z2QVlytq2RiebA%2FJ0XOipdn"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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accept-ranges
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cf-ray
79291009f8e0bbd1-FRA
expires
Tue, 30 Jan 2024 14:58:33 GMT
widget
salesiq.zoho.eu/
117 KB
35 KB
Script
General
Full URL
https://salesiq.zoho.eu/widget?plugin_source=wordpress
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
185.230.212.28 , Netherlands, ASN41913 (COMPUTERLINE Computerline, Schlierbach, Switzerland, CH),
Reverse DNS
Software
ZGS /
Resource Hash
31024e8081836b439777a246a0ca3bc1d7f2debb9e39d0ec4d3357da60d643bc
Security Headers
Name Value
Strict-Transport-Security max-age=63072000

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Pragma
Date
Wed, 01 Feb 2023 07:44:35 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=63072000
Server
ZGS
ETag
W/a9a0b51482b2cb6ba1add10c047f03ea600305b21dd0463f3649188a0fedd58f
Transfer-Encoding
chunked
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accept-encoding
Content-Type
text/javascript;charset=UTF-8
Access-Control-Allow-Origin
*
Cache-Control
must-revalidate
Connection
keep-alive
Expires
Wed, 01 Feb 2023 07:49:34 GMT
roundtrip.js
s.adroll.com/j/QSRNPWUO3RCV3MEPQB4KBI/
99 KB
28 KB
Script
General
Full URL
https://s.adroll.com/j/QSRNPWUO3RCV3MEPQB4KBI/roundtrip.js
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:211e:6200:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

X-Amz-Version-Id
jBgBRhwxQ2xpX2yLI3xS_iZaxuLL7niU
Content-Encoding
gzip
Via
1.1 a7631312afe99e40229aa0da70662112.cloudfront.net (CloudFront)
Date
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X-Amz-Cf-Pop
FRA56-C2
X-Amz-Server-Side-Encryption
AES256
Transfer-Encoding
chunked
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keep-alive
Last-Modified
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Server
AmazonS3
Etag
W/"effead90b19bde856da08f5a1b369db8"
Vary
Accept-Encoding
Access-Control-Max-Age
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Content-Type
text/javascript; charset=utf-8
Access-Control-Allow-Origin
*
Access-Control-Allow-Methods
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Cache-Control
max-age=3600, must-revalidate
Access-Control-Allow-Credentials
false
Access-Control-Allow-Headers
*
X-Amz-Cf-Id
w-CHXFd-cOb4_wWInnvYGhn5nRzKm77SZ6f_FjD4mJpYs73tszQzzQ==
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www.servicedeskinstitute.com/wp-content/themes/sdi/assets/images/
2 KB
2 KB
Image
General
Full URL
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Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146759
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
1676
last-modified
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server
cloudflare
etag
"68c-550d541939380"
vary
Accept-Encoding
report-to
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accept-ranges
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cf-ray
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expires
Tue, 30 Jan 2024 14:58:35 GMT
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www.servicedeskinstitute.com/wp-content/themes/sdi/assets/images/
2 KB
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General
Full URL
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Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
fc4186c9ff93a487349f9743cb17233b751584fdeb62ee50ec5c1f2b3be07801

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
MISS
last-modified
Wed, 31 May 2017 17:29:02 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
"76c-550d541939380"
vary
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report-to
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cache-control
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accept-ranges
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cf-ray
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alt-svc
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content-length
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expires
Thu, 01 Feb 2024 07:44:34 GMT
icon-google.png
www.servicedeskinstitute.com/wp-content/themes/sdi/assets/images/
2 KB
2 KB
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General
Full URL
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Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
MISS
last-modified
Wed, 31 May 2017 17:29:02 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
"71b-550d541939380"
vary
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report-to
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cache-control
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accept-ranges
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cf-ray
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alt-svc
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content-length
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expires
Thu, 01 Feb 2024 07:44:34 GMT
icon-link.png
www.servicedeskinstitute.com/wp-content/themes/sdi/assets/images/
2 KB
2 KB
Image
General
Full URL
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Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
55189
alt-svc
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content-length
1805
last-modified
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server
cloudflare
etag
"70d-550d541939380"
vary
Accept-Encoding
report-to
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content-type
image/png
cache-control
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accept-ranges
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cf-ray
7929100a290dbbd1-FRA
expires
Wed, 31 Jan 2024 16:24:45 GMT
rss.gif
www.servicedeskinstitute.com/wp-content/themes/sdi/assets/images/
1 KB
2 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/images/rss.gif
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/wp-content/themes/sdi/assets/stylesheets/foundation.css?ver=2.9.0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
MISS
last-modified
Wed, 31 May 2017 17:29:02 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
"4ea-550d541939380"
vary
Accept-Encoding
report-to
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cache-control
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accept-ranges
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cf-ray
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alt-svc
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content-length
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expires
Thu, 01 Feb 2024 07:44:34 GMT
fa-brands-400.woff2
www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/webfonts/
75 KB
76 KB
Font
General
Full URL
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Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/all.min.css?ver=4.8.11
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
https://www.servicedeskinstitute.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/all.min.css?ver=4.8.11
Origin
https://www.servicedeskinstitute.com
accept-language
da-DK,da;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
76764
last-modified
Tue, 26 Apr 2022 07:14:57 GMT
server
cloudflare
etag
"12bdc-5dd89733a1e40"
vary
Accept-Encoding
report-to
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content-type
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cache-control
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accept-ranges
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cf-ray
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expires
Tue, 30 Jan 2024 14:58:33 GMT
memtYaGs126MiZpBA-UFUIcVXSCEkx2cmqvXlWqWuU6F.woff2
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47 KB
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Full URL
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Requested by
Host: fonts.googleapis.com
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80d::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.servicedeskinstitute.com
accept-language
da-DK,da;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Sat, 28 Jan 2023 08:03:02 GMT
x-content-type-options
nosniff
age
344493
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
47952
x-xss-protection
0
last-modified
Mon, 15 Aug 2022 18:22:41 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
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access-control-allow-origin
*
cache-control
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accept-ranges
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timing-allow-origin
*
expires
Sun, 28 Jan 2024 08:03:02 GMT
Untitled-design-10.png
www.servicedeskinstitute.com/wp-content/uploads/2020/11/
108 KB
108 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2020/11/Untitled-design-10.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
110331
last-modified
Wed, 16 Dec 2020 10:35:44 GMT
server
cloudflare
etag
"1aefb-5b6926ffec000"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=B1hIxMfIxowwpHqeNUHspkvUdpdPsfHPWKvCcJLsJTlr3tFviVKhoYizewys4p7lp%2FHZ1th7wMxQiGX%2Fs%2FR%2B0c0IwOhDV8rArQNOsD3eMjwxvugdSaRMdXvcn340JvVWx5gHrh003U7Kiaa9E8TsiChyuJ5KwoKdqeWF"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
7929100a998ebbd1-FRA
expires
Tue, 30 Jan 2024 14:58:33 GMT
standards-update-image.png
www.servicedeskinstitute.com/wp-content/uploads/2020/11/
54 KB
54 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2020/11/standards-update-image.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
f2ef4eab0227e135c1ba6a2b468f7441e1d75901cd3c0c4935b8b9406139b7ee

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
55193
last-modified
Tue, 01 Dec 2020 17:11:09 GMT
server
cloudflare
etag
"d799-5b56a367ee540"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=ltzHafT0%2B3CDLPqWf6fr6Bjqf5MPq3UUYNFef%2FFPOFptD3kSs1IY2jIlidl35teyV78hFGoeupGsKGbEZqCyD4iMhmXmzFM6reWh6vVkJp%2BTBhNyDUON3eIV0JN%2FKNCX4JMQP2HenPiv9Osu2B4gBDwB%2BQ8xaD0Da77W"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
7929100a9993bbd1-FRA
expires
Tue, 30 Jan 2024 14:58:33 GMT
virtual-one-day-workshops-square-.png
www.servicedeskinstitute.com/wp-content/uploads/2020/11/
55 KB
56 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2020/11/virtual-one-day-workshops-square-.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
deccc0fbc12c8730dc7e47f80ed3eb0f77fe75507d919ad9d22e3081c4e839bd

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
56348
last-modified
Tue, 01 Dec 2020 16:59:25 GMT
server
cloudflare
etag
"dc1c-5b56a0c88b540"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=d8sY8BwEMJIkOdCQCCX3qnuygkzOx1LSiWAdwYUlaUxXn4bkSsL%2BzvtMe5ODd2I11n%2Ft4Ikz%2BSLFyaX983nQzE2pfKibODA48GuHE6RUe8%2BuggzMvAmnwWXCklpkk%2BjG6a%2Fy%2FhgAPWJEGMFJXABctHEsrD0aBfX%2BLR7u"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
7929100a9994bbd1-FRA
expires
Tue, 30 Jan 2024 14:58:33 GMT
90-sec-vid-330x213-1.png
www.servicedeskinstitute.com/wp-content/uploads/2020/11/
20 KB
20 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2020/11/90-sec-vid-330x213-1.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
df9d73d32955613ea77cea2d1052e4ecb7e1132457e8d4ccbcd5cdb8025795c4

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
20018
last-modified
Thu, 26 Nov 2020 19:03:15 GMT
server
cloudflare
etag
"4e32-5b5073230a2c0"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=znw51x%2BgXpftsDVRrBiZ0nkjfgCyw8WoB%2B0zdNN0%2BBRBlCl4nY60Xs6SMU81OhnmHZlwcg1KRzIFy7lC0NUkKZ7cHEJRUKXMoJHhBFqlScF1vBhJYDnaeRtQIkJ7xUTzPfHtNxcTL5peHGzyAMtNipYEwM9cz4s7d7qh"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
7929100a9996bbd1-FRA
expires
Tue, 30 Jan 2024 14:58:33 GMT
new-vid-icon-330x213-1.png
www.servicedeskinstitute.com/wp-content/uploads/2020/11/
29 KB
29 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2020/11/new-vid-icon-330x213-1.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ece5c0f11f411750ab219b44d058b031e7cf1fcd9329e91029c465053958b584

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
29311
last-modified
Thu, 26 Nov 2020 19:03:25 GMT
server
cloudflare
etag
"727f-5b50732c93940"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=GYhtodVatUBQl3NFVPzDCU1QHHIIufXOCvj22DJFDH7OijD4YB6uRrdeob73qeBMMN0%2BbFfR%2Bd6Z%2F1QljhLTHm4xDMuEwOFkZxqQeKYVu1Zfv%2FU7pVA1ft4jgtR6ZbKOrZ%2F61iadGfQlaum9oHgC9kGKYB0JYcgnsD8s"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
7929100a9999bbd1-FRA
expires
Tue, 30 Jan 2024 14:58:33 GMT
log-on-330x213-1.png
www.servicedeskinstitute.com/wp-content/uploads/2020/11/
11 KB
11 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2020/11/log-on-330x213-1.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
9d9ffdde10744170ec18e0eb1f06c0b797869d310ce1064f9e3f8189738414d6

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
10839
last-modified
Thu, 26 Nov 2020 19:05:16 GMT
server
cloudflare
etag
"2a57-5b5073966f300"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=yru%2BJh6o3Hn%2FbrgQ5ELAvlgkEFrJjdau5FSGZHncLmViqhT6ttluQ%2Fpw0FNLJ9vdA20rGhZA82dfp9zYWsvUyL912ZFt2%2Fg2aFpThhlpH%2BpB4SLrnz%2BjchSKD%2BAJ%2Bv78kQFexJhvVcGwz19J%2Bvg0BipsZ%2BLMXwxOfiz8"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
7929100a999cbbd1-FRA
expires
Tue, 30 Jan 2024 14:58:33 GMT
laptop-330x213-1.png
www.servicedeskinstitute.com/wp-content/uploads/2020/11/
39 KB
40 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2020/11/laptop-330x213-1.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
8f645159c55a4e4e0da48eef1f3fe80615ea9ce42234ddb82e293a6f1aba209c

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
40268
last-modified
Thu, 26 Nov 2020 20:23:41 GMT
server
cloudflare
etag
"9d4c-5b50851d78d40"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=sJPFuyf1umMCx7liIYsq80eDXOtEXbmpceR5R8J3Uzbkirp94KG05i41rC004BzMD7M2uD8hy65oquxq66W%2FqAvcpyIcN1hiCqsZpBkYpz85YVTJC21qQM4w7haNsUC10QIM8YbbGltexgKEqfhZPaBwbdT1alMv%2Bxhy"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
7929100a999dbbd1-FRA
expires
Tue, 30 Jan 2024 14:58:33 GMT
discover.png
www.servicedeskinstitute.com/wp-content/uploads/2020/11/
346 KB
347 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2020/11/discover.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
6b0ba3d2988020f532bde800a27728d9112a68200344a348c3c9c0b8928a3ec0

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
146761
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
354224
last-modified
Fri, 18 Feb 2022 15:05:30 GMT
server
cloudflare
etag
"567b0-5d84c36ad6280"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=JzsL8XxOd8DyJUZ6hG%2BezDVtRMYYjiPzEljdY3hD6vm0f4nQaTJxQnXrqPOfhrrgyf460Cj41QhsQIqhvTHAE6PFtdBAKIhyDCtZa8Btpe6BCmqen7PPUyAckx3CdU8gsH4XXAjaQD%2BJERiq%2FSvee0zdIljeMl2RoDgj"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
7929100a999fbbd1-FRA
expires
Tue, 30 Jan 2024 14:58:33 GMT
Corporate-rebels.png
www.servicedeskinstitute.com/wp-content/uploads/2023/01/
104 KB
105 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2023/01/Corporate-rebels.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
5d3932717b04964aef531d3bcf81961f741eb148789f4939d6f14ea326ac04f6

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
55189
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
106799
last-modified
Tue, 17 Jan 2023 09:31:52 GMT
server
cloudflare
etag
"1a12f-5f2725eb0a895"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=a7FJN53L%2Fb7LtFnMTHLhpcT3Fj2C2coPct2oURKhrGvCxJ9WY50sDtsul65KjhGz8WyJ8p2F2QrG%2By3XXYztMuiCyClnw8FCqo7buze8xxQYpnMrc0I4Jv2sN3SgJc0CQFMRLdoaWYNG5sC3Uyoisr%2FLExAE0coSNHke"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
7929100a99a0bbd1-FRA
expires
Wed, 31 Jan 2024 16:24:45 GMT
ITIL-4.png
www.servicedeskinstitute.com/wp-content/uploads/2022/11/
46 KB
47 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2022/11/ITIL-4.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
760e9789601f7ef24619529ac06137cf973085c8d336e3c6ad8b70b133ab416f

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:34 GMT
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
55189
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
47263
last-modified
Tue, 08 Nov 2022 14:09:16 GMT
server
cloudflare
etag
"b89f-5ecf615dd1b23"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=SBxb5LP95cfYFd1KLXydgBhTCU41X0tuVaMDX9C6%2BUMRKJXtSpzp2ZzAEcJBpquEpMd57x%2BJSiq4GjgvRqnUDE2Vdn75kI9ACVqQNVfmVZwRsva0wiqY6nHL%2FSPsKlTrvUB94o321d9tDywu1a08mi3TZxhhlHbhCQCo"}],"group":"cf-nel","max_age":604800}
content-type
image/png
cache-control
max-age=31536000
accept-ranges
bytes
cf-ray
7929100a99a2bbd1-FRA
expires
Wed, 31 Jan 2024 16:24:45 GMT
IT-640x460.png
www.servicedeskinstitute.com/wp-content/uploads/2023/01/
153 KB
154 KB
Image
General
Full URL
https://www.servicedeskinstitute.com/wp-content/uploads/2023/01/IT-640x460.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3031::6815:497e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
6b26f008516b62e9f66b0ef0681e9f13f784f4e0d7f69c6e6799e08e9962021c

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:35 GMT
cf-cache-status
MISS
last-modified
Tue, 17 Jan 2023 09:31:56 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
"26468-5f2725ef2b2cc"
vary
Accept-Encoding
report-to
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cache-control
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cf-ray
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alt-svc
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content-length
156776
expires
Thu, 01 Feb 2024 07:44:35 GMT
formTracking
kibana.leadboxer.com/api/datasets/
45 B
257 B
XHR
General
Full URL
https://kibana.leadboxer.com/api/datasets/formTracking?datasetId=dataset
Requested by
Host: script.leadboxer.com
URL: https://script.leadboxer.com/?dataset=dataset
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
138.201.126.83 Erding, Germany, ASN24940 (HETZNER-AS, DE),
Reverse DNS
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Software
nginx/1.20.1 /
Resource Hash
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Request headers

accept-language
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https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

access-control-allow-origin
https://www.servicedeskinstitute.com
date
Wed, 01 Feb 2023 07:44:35 GMT
access-control-allow-credentials
true
server
nginx/1.20.1
vary
Origin, Access-Control-Request-Method, Access-Control-Request-Headers
content-type
application/json
website
salesiq.zoho.eu/visitor/v2/channels/
22 KB
10 KB
XHR
General
Full URL
https://salesiq.zoho.eu/visitor/v2/channels/website?widgetcode=657077aa65a98dc8eb93108b149d1cda256b6e6cc6126d75788b914d46f857aa09829b17954468531aee12bde4ecd7220b5e354ee404cab7a41e04eb58edaf7d&internal_channel_req=true&language_api=true&browser_language=en&current_domain=https%3A%2F%2Fservicedeskinstitute.com&pagetitle=Confession%20of%20an%20ex-CIO%20%E2%80%93%20I%20should%20have%20paid%20more%20attention%20to%20my%20Service%20Desk!%20-%20Service%20Desk%20Institute&include_fields=avuid
Requested by
Host: salesiq.zoho.eu
URL: https://salesiq.zoho.eu/widget?plugin_source=wordpress
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
185.230.212.28 , Netherlands, ASN41913 (COMPUTERLINE Computerline, Schlierbach, Switzerland, CH),
Reverse DNS
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Wed, 01 Feb 2023 07:44:35 GMT
Strict-Transport-Security
max-age=63072000
X-Content-Type-Options
nosniff
Content-Encoding
gzip
Transfer-Encoding
chunked
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keep-alive
X-XSS-Protection
1
Server
ZGS
X-Frame-Options
SAMEORIGIN
Access-Control-Allow-Methods
GET
Content-Type
application/json;charset=UTF-8
Access-Control-Allow-Origin
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5 KB
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Requested by
Host: salesiq.zoho.eu
URL: https://salesiq.zoho.eu/widget?plugin_source=wordpress
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.20.209.147 , Switzerland, ASN41913 (COMPUTERLINE Computerline, Schlierbach, Switzerland, CH),
Reverse DNS
Software
ZGS /
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:35 GMT
content-encoding
br
x-content-type-options
nosniff
strict-transport-security
max-age=15768000, max-age=63072000
x-cache
HIT
cross-origin-resource-policy
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5089
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1
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server
ZGS
nb-request-id
a5adb4bb7fa15d15995307c345f4bffd
etag
"506e9cd4a577aa1e9cf502fe492e3248"
vary
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content-type
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access-control-allow-origin
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access-control-expose-headers
*
cache-control
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z-origin-id
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accept-ranges
bytes
timing-allow-origin
*
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33 KB
11 KB
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General
Full URL
https://js.zohocdn.com/salesiq/js/floatbutton3_d3af0fe961993a29984689d129d4fbda_.js
Requested by
Host: salesiq.zoho.eu
URL: https://salesiq.zoho.eu/widget?plugin_source=wordpress
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.20.209.147 , Switzerland, ASN41913 (COMPUTERLINE Computerline, Schlierbach, Switzerland, CH),
Reverse DNS
Software
ZGS /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 07:44:35 GMT
content-encoding
br
x-content-type-options
nosniff
strict-transport-security
max-age=15768000, max-age=63072000
x-cache
HIT
cross-origin-resource-policy
cross-origin
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1
last-modified
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server
ZGS
nb-request-id
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etag
"60393042d1d3f7ea0d12fc3da048f13c"
vary
Accept-Encoding
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content-language
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accept-ranges
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timing-allow-origin
*
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XHR
General
Full URL
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Requested by
Host: ajax.googleapis.com
URL: https://ajax.googleapis.com/ajax/libs/jquery/2.1.0/jquery.min.js?ver=2.1.0
Protocol
H3
Security
QUIC, , AES_128_GCM
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Reverse DNS
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Resource Hash
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Security Headers
Name Value
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Accept
*/*
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X-Requested-With
XMLHttpRequest
accept-language
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User-Agent
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Content-Type
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Response headers

date
Wed, 01 Feb 2023 07:44:36 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
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alt-svc
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server
cloudflare
report-to
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content-type
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access-control-allow-origin
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cache-control
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wpo-cache-status
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x-robots-tag
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cf-ray
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expires
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analytics.js
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49 KB
20 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-4491430-3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80c::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Wed, 01 Feb 2023 06:21:44 GMT
last-modified
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server
Golfe2
age
4971
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
20085
expires
Wed, 01 Feb 2023 08:21:44 GMT
/
log.leadboxer.com/
44 B
216 B
Image
General
Full URL
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Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a01:7e01::f03c:92ff:febf:cd75 Frankfurt am Main, Germany, ASN63949 (AKAMAI-AP Akamai Technologies, Inc., SG),
Reverse DNS
Software
Apache-Coyote/1.1 /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Wed, 01 Feb 2023 07:44:34 GMT
Cache-Control
no-cache
Server
Apache-Coyote/1.1
Content-Length
44
Content-Type
image/gif;charset=ISO-8859-1
index.js
s.adroll.com/j/exp/
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28 B
785 B
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General
Full URL
https://s.adroll.com/j/exp/index.js
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
HTTP/1.1
Server
2600:9000:211e:6200:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
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https://www.servicedeskinstitute.com/
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Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

X-Amz-Version-Id
CiD7z5Qr2ECIL.Zbw84rFXTGVfvZ9kAA
Date
Wed, 01 Feb 2023 01:50:55 GMT
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1.1 a7631312afe99e40229aa0da70662112.cloudfront.net (CloudFront)
Age
21271
X-Amz-Cf-Pop
FRA56-C2
X-Amz-Server-Side-Encryption
AES256
X-Cache
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keep-alive
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28
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Server
AmazonS3
Etag
"5816cced8568d223aa09d889f300692b"
Vary
Accept-Encoding
Access-Control-Max-Age
600
Content-Type
application/javascript
Access-Control-Allow-Origin
*
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Access-Control-Allow-Credentials
false
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*
X-Amz-Cf-Id
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Redirect headers

Date
Tue, 31 Jan 2023 13:47:14 GMT
Via
1.1 a7631312afe99e40229aa0da70662112.cloudfront.net (CloudFront)
Age
64640
X-Amz-Cf-Pop
FRA56-C2
X-Cache
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keep-alive
Content-Length
0
Server
AmazonS3
Access-Control-Max-Age
600
Access-Control-Allow-Methods
GET
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application/xml
Location
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*
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Access-Control-Allow-Headers
*
X-Amz-Cf-Id
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458 B
551 B
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General
Full URL
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Requested by
Host: s.adroll.com
URL: https://s.adroll.com/j/QSRNPWUO3RCV3MEPQB4KBI/roundtrip.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a05:d018:cc3:fe05:adfd:67c4:a717:5d8e Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx/1.22.1 /
Resource Hash
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Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
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Response headers

date
Wed, 01 Feb 2023 07:44:36 GMT
server
nginx/1.22.1
content-length
458
content-type
application/javascript
collect
www.google-analytics.com/j/
4 B
218 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j99&a=514672773&t=pageview&_s=1&dl=https%3A%2F%2Fwww.servicedeskinstitute.com%2Fconfession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk%2F&ul=en-us&de=UTF-8&dt=Confession%20of%20an%20ex-CIO%20%E2%80%93%20I%20should%20have%20paid%20more%20attention%20to%20my%20Service%20Desk!%20-%20Service%20Desk%20Institute&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YEBAAUABAAAAACAAI~&jid=525120341&gjid=882849643&cid=2069881065.1675237476&tid=UA-4491430-3&_gid=660754689.1675237476&_r=1&_slc=1&gtm=2ou1u0&z=476118601
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80c::200e , Ireland, ASN15169 (GOOGLE, US),
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Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.servicedeskinstitute.com/
accept-language
da-DK,da;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Wed, 01 Feb 2023 07:44:35 GMT
x-content-type-options
nosniff
last-modified
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server
Golfe2
content-type
text/plain
access-control-allow-origin
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cache-control
no-cache, no-store, must-revalidate
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cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
358 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j99&tid=UA-4491430-3&cid=2069881065.1675237476&jid=525120341&gjid=882849643&_gid=660754689.1675237476&_u=YEBAAUAAAAAAACAAI~&z=988088610
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.servicedeskinstitute.com/
accept-language
da-DK,da;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Wed, 01 Feb 2023 07:44:36 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.servicedeskinstitute.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
consent_tcfv2.js
s.adroll.com/j/
410 KB
55 KB
Script
General
Full URL
https://s.adroll.com/j/consent_tcfv2.js
Requested by
Host: s.adroll.com
URL: https://s.adroll.com/j/QSRNPWUO3RCV3MEPQB4KBI/roundtrip.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:211e:6200:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
91144fbcc0e3f609b021e362ec29d2a9b58f15e840f229eb99ea2c04d927882b

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

X-Amz-Version-Id
44sIT20LqRj70wQHqyIoOw7etYYdjkbK
Content-Encoding
gzip
Via
1.1 a7631312afe99e40229aa0da70662112.cloudfront.net (CloudFront)
Date
Wed, 01 Feb 2023 07:41:18 GMT
Age
258
X-Amz-Cf-Pop
FRA56-C2
X-Amz-Server-Side-Encryption
AES256
Transfer-Encoding
chunked
X-Cache
Hit from cloudfront
Connection
keep-alive
Last-Modified
Wed, 04 May 2022 19:41:48 GMT
Server
AmazonS3
Etag
W/"0a7d0ea8d7d31b07e925fe340acf431b"
Vary
Accept-Encoding
Access-Control-Max-Age
600
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Access-Control-Allow-Methods
GET
Cache-Control
max-age=300, must-revalidate
Access-Control-Allow-Credentials
false
Access-Control-Allow-Headers
*
X-Amz-Cf-Id
SikTe5ARyjba8xzUn3ZF4RiYAi0OdIybYpuroYnocjVmNSI5KYwjgw==
ga-audiences
www.google.com/ads/
42 B
408 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-4491430-3&cid=2069881065.1675237476&jid=525120341&_u=YEBAAUAAAAAAACAAI~&z=489296422
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:807::2004 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 01 Feb 2023 07:44:36 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.dk/ads/
42 B
408 B
Image
General
Full URL
https://www.google.dk/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-4491430-3&cid=2069881065.1675237476&jid=525120341&_u=YEBAAUAAAAAAACAAI~&z=489296422
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:808::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 01 Feb 2023 07:44:36 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
nextroll-32x32.png
s.adroll.com/i/favicon/
2 KB
2 KB
Image
General
Full URL
https://s.adroll.com/i/favicon/nextroll-32x32.png
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:211e:6200:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
bcaf0e3f087296133e0a996ee3d289a8d1a690147c93e0ab62019b505e6f9355

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

X-Amz-Version-Id
eTpwxbAIDHDUN.4tfrROIgU_pzKN9Xh0
Date
Tue, 31 Jan 2023 18:50:40 GMT
Via
1.1 a7631312afe99e40229aa0da70662112.cloudfront.net (CloudFront)
Age
46439
X-Amz-Cf-Pop
FRA56-C2
X-Amz-Server-Side-Encryption
AES256
X-Cache
Hit from cloudfront
Connection
keep-alive
Content-Length
1615
Last-Modified
Mon, 28 Jun 2021 18:19:21 GMT
Server
AmazonS3
Etag
"403a0a7dcf2d617e7ea852bfb9d11945"
Vary
Accept-Encoding
Access-Control-Max-Age
600
Content-Type
image/png
Access-Control-Allow-Origin
*
Access-Control-Allow-Methods
GET
Access-Control-Allow-Credentials
false
Accept-Ranges
bytes
Access-Control-Allow-Headers
*
X-Amz-Cf-Id
N1_A8pKHodFW1hsfxoLf-bmvZ61Qd-pBdhSaXjq5vAX8Uyo39JpRfg==
pd.js
pi.pardot.com/
5 KB
2 KB
Script
General
Full URL
https://pi.pardot.com/pd.js
Requested by
Host: www.servicedeskinstitute.com
URL: https://www.servicedeskinstitute.com/confession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
18.208.125.13 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-208-125-13.compute-1.amazonaws.com
Software
PardotServer /
Resource Hash
3b91e6a4b14493d67f9660e6d4a2e27c1eea54d97ccb7c30acf3b89998b3be99

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Wed, 01 Feb 2023 07:44:36 GMT
content-encoding
gzip
X-Pardot-Route
16b0ab393667a33fe86adedc3141e88c
last-modified
Tue, 31 Jan 2023 05:30:20 GMT
Server
PardotServer
etag
"1547-gzip"
vary
Accept-Encoding,User-Agent
Content-Type
application/javascript
cache-control
max-age=63072000
Connection
keep-alive
accept-ranges
bytes
Content-Length
1946
expires
Fri, 31 Jan 2025 07:44:36 GMT
analytics
pi.pardot.com/
3 KB
3 KB
Script
General
Full URL
https://pi.pardot.com/analytics?ver=3&visitor_id=&visitor_id_sign=&pi_opt_in=&campaign_id=1244&account_id=63042&title=Confession%20of%20an%20ex-CIO%20%E2%80%93%20I%20should%20have%20paid%20more%20attention%20to%20my%20Service%20Desk!%20-%20Service%20Desk%20Institute&url=https%3A%2F%2Fwww.servicedeskinstitute.com%2Fconfession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk%2F&referrer=
Requested by
Host: pi.pardot.com
URL: https://pi.pardot.com/pd.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
18.208.125.13 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-208-125-13.compute-1.amazonaws.com
Software
PardotServer /
Resource Hash
4097d35f73d69d958447c78d60068fef320ee11149d11e2f9e0b6016f62833de
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
Date
Wed, 01 Feb 2023 07:44:36 GMT
strict-transport-security
max-age=31536000; includeSubDomains
content-encoding
gzip
X-Pardot-Route
9b06e8e2308c32c7bf9ba8adfb7be2e1
x-pardot-rsp
0/0/1
Server
PardotServer
vary
Accept-Encoding,User-Agent
Content-Type
text/javascript; charset=utf-8
p3p
CP="NOI DSP COR CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT", policyref="/w3c/p3p.xml", CP="NOI DSP COR CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT", policyref="/w3c/p3p.xml"
cache-control
no-store, no-cache, must-revalidate
Connection
keep-alive
Content-Length
1454
expires
Thu, 19 Nov 1981 08:52:00 GMT
analytics
www2.servicedeskinstitute.com/
50 B
1 KB
Script
General
Full URL
https://www2.servicedeskinstitute.com/analytics?conly=true&visitor_id=608899948&visitor_id_sign=610d070b3c959cf4d29d1d1b54a96fa2faa0338cbcb1cf2be68bb997b401467d218ebb0fd7449a726fc9b869c6cc3c4e9c5ddebf&pi_opt_in=&campaign_id=1244&account_id=63042&title=Confession%20of%20an%20ex-CIO%20%E2%80%93%20I%20should%20have%20paid%20more%20attention%20to%20my%20Service%20Desk!%20-%20Service%20Desk%20Institute&url=https%3A%2F%2Fwww.servicedeskinstitute.com%2Fconfession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk%2F&referrer=
Requested by
Host: pi.pardot.com
URL: https://pi.pardot.com/analytics?ver=3&visitor_id=&visitor_id_sign=&pi_opt_in=&campaign_id=1244&account_id=63042&title=Confession%20of%20an%20ex-CIO%20%E2%80%93%20I%20should%20have%20paid%20more%20attention%20to%20my%20Service%20Desk!%20-%20Service%20Desk%20Institute&url=https%3A%2F%2Fwww.servicedeskinstitute.com%2Fconfession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk%2F&referrer=
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
34.237.219.119 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-237-219-119.compute-1.amazonaws.com
Software
PardotServer /
Resource Hash
dcf430710cdd1359115293f45d5023b2a560aef8a2c1e59d578b8b1e10a216d3

Request headers

accept-language
da-DK,da;q=0.9
Referer
https://www.servicedeskinstitute.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
Date
Wed, 01 Feb 2023 07:44:37 GMT
X-Pardot-Route
9b06e8e2308c32c7bf9ba8adfb7be2e1
x-pardot-rsp
0/0/1
Server
PardotServer
vary
User-Agent
Content-Type
text/javascript; charset=utf-8
p3p
CP="NOI DSP COR CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT", policyref="/w3c/p3p.xml", CP="NOI DSP COR CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT", policyref="/w3c/p3p.xml"
cache-control
no-store, no-cache, must-revalidate
Connection
keep-alive
Content-Length
50
expires
Thu, 19 Nov 1981 08:52:00 GMT

Verdicts & Comments Add Verdict or Comment

257 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| oncontentvisibilityautostatechange object| gform function| $ function| jQuery function| a object| ___FONT_AWESOME___ object| fontawesome-free-shims function| gtag object| dataLayer object| $zoho object| d object| s object| t string| piAId string| piCId string| piHostname string| adroll_adv_id string| adroll_pix_id string| adroll_version boolean| __adroll_loaded object| adroll function| wpcs_open_slider_902 function| wpcs_close_slider_902 function| showhide_toggle object| wc_memberships_blocks_common function| _extends function| _slicedToArray boolean| _otui object| wc_add_to_cart_params function| Cookies object| woocommerce_params object| wc_cart_fragments_params function| _createClass function| _classCallCheck object| initClasses object| activeClasses string| endEvent function| animate object| MotionUI object| Foundation function| Vue object| jetMenuPublicSettings object| $ZSIQLSDB object| $ZSIQCookie object| $zsalobj object| $zsalobjrestricted object| UDHandler object| ZSIQJWTVerify object| $ZSIQUtil object| $ZSIQLicence function| handleIframeFunction object| $UTSHandler object| $ZSIQUTS object| $ZSIQUTSAction object| ResponseFormatter object| $ZSIQChat boolean| isdomloadhandled boolean| WEBSITE_VISITOR_API_FLOW_ENABLED object| _ZSIQ object| $ZSIQAnalytics object| $ZSIQAutopick object| $zohosq object| $zcb object| $zv object| $zlm object| $zlch string| $zla boolean| $ZSIQ_UTSinitialized function| $ZSisThresholdExceeded function| $ZDestroyFloatData function| $ZNotifyTracking function| $ZShandleEvent number| SIQ_FLOAT number| SIQ_BUTTON number| SIQ_PERSONALIZE boolean| _WINDOW_REPOPULATE string| api_lang object| jetMenu function| CxCSSCollector object| runtime object| regeneratorRuntime function| setImmediate function| clearImmediate object| wp function| sprintf function| vsprintf object| gform_i18n object| gf_legacy_multi object| gform_gravityforms object| gf_global object| webpackChunkelementor_pro object| webpackChunkelementor object| elementorModules object| ElementorProFrontendConfig object| elementorProFrontend function| Waypoint function| Swiper function| ShareLink object| DialogsManager object| uael_particles_script object| elementorFrontendConfig object| elementorFrontend object| scope_array number| backend object| JetHamburgerPanelSettings object| jetElements function| jetAnimatedText function| jetImagesLayout function| jetScrollNavigation function| jetSectionParallax function| jetPortfolio function| jetTimeLine function| jetScratchEffect object| JetSmartFilterSettings object| JetSmartFilters function| Sticky object| google_tag_manager string| val boolean| iscdnenabled object| cssjslist string| actualcssfile string| actualjsfile function| announceAJAXValidationErrors function| gformBindFormatPricingFields function| Currency function| gformCleanNumber function| gformGetDecimalSeparator function| gformIsNumber function| gformIsNumeric function| gformDeleteUploadedFile object| _gformPriceFields undefined| _anyProductSelected function| gformIsHidden function| gformCalculateTotalPrice function| gformUpdateTotalFieldPrice function| gformGetShippingPrice function| gformGetFieldId function| gformCalculateProductPrice function| gformGetProductQuantity function| gformIsProductSelected function| gformGetBasePrice function| gformFormatMoney function| gformFormatPricingField function| gformToNumber function| gformGetPriceDifference function| gformGetOptionLabel function| gformGetProductIds function| gformGetPrice function| gformRoundPrice function| gformRegisterPriceField function| gformInitPriceFields function| gformShowPasswordStrength function| gformPasswordStrength function| gformToggleShowPassword function| gformToggleCheckboxes function| gformToggleRadioOther function| gformAddListItem function| gformDeleteListItem function| gformAdjustClasses function| gformAdjustRowAttributes function| gformToggleIcons function| gformAddRepeaterItem function| gformDeleteRepeaterItem function| gformResetRepeaterAttributes function| gformToggleRepeaterButtons function| gformMatchCard function| gformFindCardType function| gformToggleCreditCard function| gformInitChosenFields function| gformInitCurrencyFormatFields function| GFMergeTag function| GFCalc undefined| __gf_keyup_timeout function| gformFormatNumber function| getMatchGroups function| gf_get_field_number_format function| gformValidateFileSize function| gformInitSpinner function| gformAddSpinner function| gformReInitTinymceInstance function| gf_raw_input_change function| gf_get_input_id_by_html_id function| gf_get_form_id_by_html_id function| gf_get_ids_by_html_id function| gf_input_change function| gformExtractFieldId function| gformExtractInputIndex function| rgars function| rgar function| HandleUnsavedChanges function| renderRecaptcha function| gformIsRecaptchaPending object| gfMultiFileUploader object| Placeholders object| google_tag_data string| GoogleAnalyticsObject function| ga function| OTMap object| _otmap function| OTTag function| f_rc function| ot_tag function| ot_bootstrap function| ot_init_log function| ot_log function| ot_load_state function| ot_log_state function| ot_uid function| _ot_uid function| ot_sid function| ot_gp function| ot_grxp object| OTLogService boolean| _ots object| ot_im string| _lc object| $ZSIQChatWindow function| zsiqdrag object| $ZSIQTemplate object| $ZSIQWidgetUI object| $ZSIQWidget function| __adroll__ string| adroll_sid object| __adroll function| __cmp function| __tcfapi boolean| adroll_sendrolling_cross_device object| adroll_form_fields function| adroll_tpc_callback object| adroll_exp_list object| __adroll_consent_data object| gaplugins object| gaGlobal object| gaData object| __adroll_consent boolean| __adroll_consent_is_gdpr string| __adroll_consent_user_country string| __adroll_consent_adv_country object| $jscomp string| BANNER_VERSION string| TCF_VERSION string| IABWRITE_NO_COOKIE object| __adroll_consent_banner boolean| __adroll_consent_prev_lastchild function| checkNamespace function| getPardotUrl function| piTracker function| piGetParameter function| piGetCookie function| piSetCookie string| piVersion number| piScriptNum object| piScriptObj object| pi number| c_start string| property function| piResponse

18 Cookies

Domain/Path Name / Value
salesiq.zoho.eu/ Name: LS_CSRF_TOKEN
Value: 8a367f53-d8cf-42f9-8e94-f9ea73082063
salesiq.zoho.eu/ Name: uesign
Value: 5039826c900a5167531560c03d85ca5fcb190fc6e71ea3b3d0ef8adb052e3c39973910a1a1ee2894546665c63731b080
.servicedeskinstitute.com/ Name: _ots
Value: 1.1675237474977.1675237474977.1675237474977
.servicedeskinstitute.com/ Name: _otui
Value: 2064147177.1675237474977.1675237474977.1675237474977.1.1.0
.servicedeskinstitute.com/ Name: _otpe
Value: https%3A%2F%2Fwww.servicedeskinstitute.com%2Fconfession-of-an-ex-cio-i-should-have-paid-more-attention-to-my-service-desk%2F
.servicedeskinstitute.com/ Name: customersinternationalltd-_zldp
Value: yt%2Fh%2Bi%2FWRps6F9ecgQqXvlhuY%2FgAL9Xf1ldMiM3cm%2BGjRjJrZfwITsR99o%2Bth%2BKPlLnzf3o1QSQ%3D
.servicedeskinstitute.com/ Name: customersinternationalltd-_zldt
Value: 9ab97929-1f6e-481e-824a-cf0e7921e07f-0
.servicedeskinstitute.com/ Name: zld31210000000002043state
Value: 0
.servicedeskinstitute.com/ Name: _ga
Value: GA1.2.2069881065.1675237476
.servicedeskinstitute.com/ Name: _gid
Value: GA1.2.660754689.1675237476
.servicedeskinstitute.com/ Name: _gat_gtag_UA_4491430_3
Value: 1
.pardot.com/ Name: visitor_id62042
Value: 608899948
.pardot.com/ Name: visitor_id62042-hash
Value: 610d070b3c959cf4d29d1d1b54a96fa2faa0338cbcb1cf2be68bb997b401467d218ebb0fd7449a726fc9b869c6cc3c4e9c5ddebf
pi.pardot.com/ Name: lpv62042
Value: aHR0cHM6Ly93d3cuc2VydmljZWRlc2tpbnN0aXR1dGUuY29tL2NvbmZlc3Npb24tb2YtYW4tZXgtY2lvLWktc2hvdWxkLWhhdmUtcGFpZC1tb3JlLWF0dGVudGlvbi10by1teS1zZXJ2aWNlLWRlc2sv
www.servicedeskinstitute.com/ Name: visitor_id62042
Value: 608899948
www.servicedeskinstitute.com/ Name: visitor_id62042-hash
Value: 610d070b3c959cf4d29d1d1b54a96fa2faa0338cbcb1cf2be68bb997b401467d218ebb0fd7449a726fc9b869c6cc3c4e9c5ddebf
www2.servicedeskinstitute.com/ Name: visitor_id62042
Value: 608899948
www2.servicedeskinstitute.com/ Name: visitor_id62042-hash
Value: 610d070b3c959cf4d29d1d1b54a96fa2faa0338cbcb1cf2be68bb997b401467d218ebb0fd7449a726fc9b869c6cc3c4e9c5ddebf

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ajax.googleapis.com
css.zohocdn.com
d.adroll.com
fonts.googleapis.com
fonts.gstatic.com
js.zohocdn.com
kibana.leadboxer.com
log.leadboxer.com
pi.pardot.com
s.adroll.com
salesiq.zoho.eu
script.leadboxer.com
stats.g.doubleclick.net
www.google-analytics.com
www.google.com
www.google.dk
www.googletagmanager.com
www.servicedeskinstitute.com
www2.servicedeskinstitute.com
138.201.126.83
18.208.125.13
185.20.209.147
185.230.212.28
2600:9000:211e:6200:6:9280:1080:93a1
2606:4700:3031::6815:497e
2a00:1450:400d:807::2004
2a00:1450:400d:808::2003
2a00:1450:400d:808::200a
2a00:1450:400d:80c::200e
2a00:1450:400d:80d::2003
2a00:1450:400d:80d::2008
2a00:1450:400d:80d::200a
2a00:1450:4025:401::9c
2a01:7e01::f03c:91ff:fe9c:8647
2a01:7e01::f03c:92ff:febf:cd75
2a05:d018:cc3:fe05:adfd:67c4:a717:5d8e
34.237.219.119
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