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 * Features
   
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   from our blog
   
   EDDY’S EXPLORATION: 7 FREE AI PROMPT TE...
   
   “Ask Eddy” is the Generative Artificial Intelligence (GenAI) ...
   
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   TECHNICAL WRITING GUIDELINES TO CREATE AI FRI...
   
   Artificial intelligence is going to be ubiquitous There is a big ...
   
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 * Features
   
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    * PORTAL
      
      For Editors, Writers, and Reviewers
   
    * SITE
      
      For Customers and Employees
   
    * WIDGET
      
      For SaaS Products and Websites
   
    * API DOCUMENTATION
      
      For Developers
   
   Industry Leading Features
   
    * Analytics
    * Workflow
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    * Ticket Deflector
    * Drive
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   Explore all features
   
   Into the Future
   
   ASK EDDY
   
   See how Document360 makes your life easier with Generative AI.
   
   Read more
   
   HEAR FROM OUR CUSTOMERS
   
   Let our users tell you all of the ways they use Document360 in their
   organizations.
   
   Hear their stories
 * Solutions
   
   by use case
   
    * Customer Knowledge Base
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   by industry
   
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   --------------------------------------------------------------------------------
   
   from our blog
   
   EDDY’S EXPLORATION: 7 FREE AI PROMPT TE...
   
   “Ask Eddy” is the Generative Artificial Intelligence (GenAI) ...
   
   6 Mins Read
   
   TECHNICAL WRITING GUIDELINES TO CREATE AI FRI...
   
   Artificial intelligence is going to be ubiquitous There is a big ...
   
   6 Mins Read
   
   View all posts
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INTELLIGENCE MEETS INFORMATION

Unlock the full potential of your knowledge base with Generative AI.



TIME SAVINGS

Optimize content creation processes through intelligent recommendations.

PRODUCTIVITY BOOST

Automate tasks and empower content creators to focus on high-value work.

CUSTOMER EXPERIENCE

Provide best customer experience for content discoverability and self-service.


ASK EDDY, ANYTHING

Provide accurate answers from your knowledge base through natural language
interface.

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 * Reduce customer support tickets.
 * Provide the best customer experience.
 * Encourage self-service of your content.




SEO META DESCRIPTION GENERATOR

Generate relevant article meta description to position your article on top of
the search engine results.

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 * Helps with content discovery.
 * Enhance your search visibility.
 * Generate organic traffic to your site.




RELATED ARTICLE RECOMMENDATION

Suggests a few related articles that is relevant to the article content for
maximizing self-service.

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 * Create a best customer experience.
 * Improve content discoverability.
 * Enhance customers’ self-learning.



Document360 saved us immeasurable time and effort by delivering AI Article
summarizer functionality which allows users to summarize an entire article with
the click of a button.

Hannah Broad | Silverfort



AI Article summarizer helped our users to get a summary of our article in one
click which helps them to understand the better in short span of time.

Noam Huri | Algosec



CTERA Networks Ltd, is researching AI and how it can help improve our product
offerings. Our CTO is looking at using AI for content searches across our
product line. I demonstrated Eddy (GenAI) to our CTO, CEO and chairman of the
board. Our CTO’s first comment was “Wow! This is exactly what we are looking to
do!” Our CEO was also impressed.

Julian Weiss | Director Product Documentation


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ARTICLE TAG RECOMMENDATION

Recommends article tags that helps with content organization and management

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 * Helps with content findability.
 * Manage article at scale.
 * Assist with content categorization.




ARTICLE TITLE RECOMMENDATION

Recommends a suitable article title based on the article content

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 * Creates rich content experience.
 * Boost your content accessibility.
 * Maximize technical writers’ productivity.




ARTICLE SUMMARIZER

Summarizes lengthy article contents in few sentences.

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 * Increases content engagement.
 * Improves customer experience.
 * Accelerate the assimilation of information.




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