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 * Product
   * Features
     * Shipping Automation
       
       Create a customised, scalable and flawless shipping workflow.
     
     * Returns
       
       Make returning hassle free with an easily customisable portal.
     
     * Checkout
       
       Offer customers the best delivery options at checkout.
     
     * International shipping
       
       Conquer cross-border shipping post-Brexit with ease.
     
     * Tracking
       
       Brand the tracking experience and excite customers while they wait.
     
     * Pack & Go
       
       Pick and pack better to process orders faster.
     
     * Shipping Intelligence
       
       Get insights into carrier performance and respond to issues proactively.
   * * Tracking
       
       Brand the tracking experience and excite customers while they wait.
     
     * Pack & Go
       
       Pick and pack better to process orders faster.
     
     * Shipping Intelligence
       
       Get insights into carrier performance and respond to issues proactively.
   * IntegrationsChoose from 50+ available integrations.
     
     Choose from 50+ available integrations.
   
   * CouriersConnect to 100+ different couriers.
     
     Connect to 100+ different couriers.
 * How it works
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SHIPPING SOFTWARE TO
SCALE WITH EASE

Automate label creation, tracking emails, returns, and so much more. Reach
customers globally, and improve their delivery experience, from checkout to
returns.

Start for freeTalk to an expert

Easy setup
14-day trial for premium plans
Unlimited time on the Free plan

More than 2,000 five star reviews



EUROPE’S #1 SHIPPING SOFTWARE TRUSTED BY 25,000+ BUSINESSES




DELIGHT CUSTOMERS AT EVERY STEP IN THE JOURNEY

Checkout Pick & Pack Shipping Tracking Returns


BOOST CHECKOUT CONVERSION

 * Reduce cart abandonment with convenient delivery options.
 * Let customers choose the most preferred parcel shop.
 * Save money with the largest network of service points in Europe.

Learn more

44%

of consumers say poor shipping and delivery options are the main reason they
abandon their checkouts.

Download the E-Commerce Delivery Compass 2023


PACK YOUR ORDERS LIKE A PRO

 * Process orders faster with a streamlined picking and packing process.
 * Customize your picking list to reflect your picking strategy and business
   needs.
 * Check for errors while you pack to reduce returns and dissatisfaction.

Learn more



SHIP ORDERS FASTER

 * Wave goodbye to copy/paste. Centralise your orders and print labels in 1
   click.
 * Save time with custom automation rules.
 * Ship to new markets fast by activating new carriers in just a few clicks.

Learn more



AUTOMATE DELIVERY UPDATES

 * Improve customer experience with proactive email and SMS tracking
   notifications.
 * Reduce support enquiries with a no-code tracking widget for your website.
 * Customize your tracking to match your brand and encourage cross-selling.

Learn more



MANAGE RETURNS EFFORTLESSLY

 * Put returns on autopilot with a self-service returns portal.
 * Cover your return costs with paid returns.
 * Keep customers in the loop on the status of their returns with email
   tracking.

Learn more



SHIP SMARTER

Automate the repetitive shipping tasks for less errors, more time saved, and
more revenue.


STREAMLINE WORKFLOWS

Improve your processes to get orders shipped faster, with fewer resources.


GROW YOUR BUSINESS

Increase your shipping capacity and retain customers with an excellent
experience.


GO GLOBAL, FAST

Activate carriers in just a few clicks, automate customs documents, and expand
to new markets effortlessly.


REDUCE SUPPORT INQUIRIES

Keep customers happy with proactive notifications and spend less time answering
emails and WISMO calls.


STRENGTHEN YOUR BRAND

Create a consistent brand experience at every touchpoint to build customer
loyalty.

23%

cost savings for buyers

50%

fewer label creation errors

58%

increase in B2C orders


CONNECT YOUR SALES CHANNELS AND ACCESS 100+ CARRIERS

Ship with Europe’s leading carriers using our pre-negotiated rates or your own
contract.


50+ INTEGRATIONS

View all

Shopify

WooCommerce

Magento

Exact Online

API




100+ CARRIERS

View all

DHL

DPD

Evri

UPS

Royal Mail




TAKE CONTROL OF THE ENTIRE SHIPPING PROCESS


 * Ship it
 * Track it
 * Protect it


STREAMLINE YOUR SHIPPING

 * Multi-carrier capability makes you flexible and issues fixable.
 * Automated shipping rules let you set it and forget it.
 * Customised picking and packing enables efficient and error-free order
   processing.

Learn more




POST-PURCHASE
EXPERIENCE

 * Reduce customer service inquiries during peak season.
 * Real-time branded tracking shows the status of every shipment and helps you
   deal with delays.
 * Order tracking and SMS updates increase carrier delivery on the first
   attempt.

Learn more





PROTECT YOUR PEACE OF MIND

 * Parcel protection that includes full cost coverage, including return and
   reshipping expenses.
 * Speedy 1 day claims process that won’t slow you or your business down.
 * Customer claim support – so you can let someone else deal with that.

Learn more




THE LEADER IN SHIPPING FOR E-COMMERCE


E-commerce Enterprises Marketplaces 3PL Warehouses

E-commerce case study


SHIPPING TO 40+ COUNTRIES.

Learn how Bunzlau Castle created an efficient international shipping process
without manual errors.

See case study

“Sendcloud’s scalable shipping platform enables us to grow internationally with
the help of smart automation and with integration of local carriers.”

Rick Harink E-commerce & Operations Manager, Bunzlau Castle See case study

Enterprises case study


58% INCREASE IN B2C ORDERS

See how Boots expanded from a B2B wholesaler to a successful online store.

See case study

“Since we implemented Sendcloud, our customer reviews have gone up, and the
number of customer service inquiries has decreased.”

Marijn Soetekouw Online manager, Boots

Marketplaces case study


UP TO 23% SAVINGS ON SHIPPING COSTS

Europe’s most popular curated auction marketplace partnered with Sendcloud to
ensure frictionless shipping experience for their buyers and sellers.”

See case study

“Our sellers see significant efficiency gains, while their buyers enjoy up to
23% shipping cost savings.”

Jonas Oliebos Digital Coordinator, Catawiki See case study

Fulfilment case study


860K PARCELS/YEAR FOR 160 BRANDS

See how Hive streamlines D2C fulfilment, aiming to reduce delivery times down to
two days across Europe.

See case study

“New carrier integrations usually require a lot of time and technical resources.
But with the Sendcloud API, we can go live with a new delivery option in
minutes.”

Oscar Ziegler Co-Founder & CEO, Hive



SHIPPING EXPERTISE TO HELP YOU GROW

Our team is here for you every step of the way to help shape your shipping
strategy and reach your goals.

> “Sendcloud allowed me to scale at a level I would have never thought
> possible.”
> 
> Cecilia Ugeri via Trustpilot


START SHIPPING SMARTER TODAY.

Automate your shipping from checkout to returns and exceed customer expectations
with a modern delivery experience.

Start for freeTalk to an expert



FAQ’S





WHAT IS SHIPPING SOFTWARE?

A shipping software is a tool designed for e-commerce businesses to simplify the
parcel delivery process. It connects online stores to carriers and offers
features like label printing, multi-carrier delivery options, parcel tracking,
return handling, and more.

By having all these features in a single platform, a shipping software’s goal is
to significantly reduce the time, effort, and cost of the parcel delivery
process, making it an essential tool for e-commerce businesses.


WHO USES SHIPPING SOFTWARE?

Small businesses benefit from lower shipping rates and less manual work.

Medium-sized companies can organise and scale their shipping process further.

Large enterprises use shipping software to seamlessly connect carriers to
complex logistics systems like a WMS, ERP, or marketplace.


IS SHIPPING SOFTWARE A GOOD FIT FOR MY BUSINESS?

Do you want to lower your local and international shipping costs, while
increasing checkout conversion rates?

Do you spend a lot of time:

 * Copy-pasting addresses to create shipping labels?
 * Handling human-made errors?
 * Picking and packing your orders?
 * Answering “where is my order” emails?
 * Processing returns manually?
 * Finding the best carrier for every parcel?
 * Creating international customs documents?

A shipping software can help with any or all of the things above.


HOW DOES SENDCLOUD’S SHIPPING SOFTWARE WORK?

You can use Sendcloud’s shipping software through a user-friendly interface or
via the API. Once you set up your account, Sendcloud automatically imports your
order details.

This allows you to select a delivery option and create the shipping labels with
a single click (in bulk or one by one).

After a parcel is picked up by the carrier or dropped off at a service point,
Sendcloud provides real-time tracking updates, which you can automatically send
to your customers to keep them informed.

If customers want to issue a return, Sendcloud allows them to do it via an
automated portal, without any manual work from your side.

You can also set up a brand, add your logo to shipping labels, tracking emails,
and return portal, and more—all to create a fully branded post-purchase
experience.


WHAT TO LOOK FOR IN THE BEST SHIPPING SOFTWARE?

First, check the integrations and carriers it offers—does it integrate with your
own shop system, can you ship with the carriers you want, and how broad is the
choice of carriers to ship with?

Look for features that make shipping easier (label generation, picking & packing
support, customs document generation) but also the tracking and returns process.
For example, does it offer a way to deal with returns in an automated way, or
does it inform customers where their parcel is at, automatically?

Last but not least, check the monthly subscription and if it accommodates a
growing business starting from a free plan, so you can grow in features as your
business scales.


HOW MUCH IS SHIPPING SOFTWARE?

You can use Sendcloud’s shipping software for free, or, if you need access to
premium features, with a paid subscription.

For a comprehensive comparison of features on each plan, check out the pricing
page.



PRODUCT

 * Checkout
 * Tracking
 * Returns
 * Shipping Automation
 * Shipping Intelligence
 * Shipping Automation
   
   Create a customised, scalable and flawless shipping workflow.

SOLUTIONS

 * Enterprise
 * Marketplaces
 * Fulfilment Companies
 * Developers
 * Brands & retailers

RESOURCES

 * Pricing
 * Integrations
 * ROI Calculator
 * Carriers
 * Whitepapers
 * Blog
 * Events and webinars

SUPPORT

 * Help centre
 * API dev docs
 * Release log

MORE

 * About us
 * Partner with us
 * Jobs 🚀
 * Press
 * Contact Us
 * Schedule a demo

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   * Español
   * Italiano



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 * Product
   * Back
   * Features
     * Back
     * Shipping Automation
       
       Create a customised, scalable and flawless shipping workflow.
     
     * Returns
       
       Make returning hassle free with an easily customisable portal.
     
     * Checkout
       
       Offer customers the best delivery options at checkout.
     
     * International shipping
       
       Conquer cross-border shipping post-Brexit with ease.
     
     * Tracking
       
       Brand the tracking experience and excite customers while they wait.
     
     * Pack & Go
       
       Pick and pack better to process orders faster.
     
     * Shipping Intelligence
       
       Get insights into carrier performance and respond to issues proactively.
   * IntegrationsChoose from 50+ available integrations.
     
     Choose from 50+ available integrations.
   
   * CouriersConnect to 100+ different couriers.
     
     Connect to 100+ different couriers.
   
   * Tracking
     
     Brand the tracking experience and excite customers while they wait.
   
   * Pack & Go
     
     Pick and pack better to process orders faster.
   
   * Shipping Intelligence
     
     Get insights into carrier performance and respond to issues proactively.
 * How it works
 * App Store
 * Enterprise
   * Back
   * Brands & retailers
   * Marketplaces
   * 3PL
 * Pricing
 * Resources
   * Back
   * Blog
   * Sendcloud Success Stories
   * Whitepapers
   * Webinars
   * Help center
   * Schedule a Demo
   * Contact Us
 * Login
 * Sign up for free