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EXCELLENCE IN DIGITAL BANKING & PRODUCT DEVELOPMENT- INTERNATIONAL SUMMIT


MAY 20-23, 2025 - ISTANBUL, TURKEY

180
Days
11
Hours
36
Minutes
20
Seconds

TICKETS

SPEAKERS

SPONSORS


EXCELLENCE IN DIGITAL BANKING & PRODUCT DEVELOPMENT- INTERNATIONAL SUMMIT


MAY 20-23, 2025 - ISTANBUL, TURKEY

Excellence in Digital Banking & product Development- International Summit 20-23
May 2025, Istanbul/Turkey is a highly anticipated premier event that will be
held in the vibrant city of Istanbul, Turkey, from May 20th to 23th, 2025. This
summit will bring together industry leaders, experts, and innovators in the
financial technology sector to explore and discuss the hottest topics shaping
the future of digital banking. Here are ten hot topics that are expected to take
center stage during this exciting event

Read More



TESTIMONIAL


DISCOVER INSIGHTS AND TESTIMONIALS FROM INDUSTRY LEADERS AT THE EXCELLENCE IN
DIGITAL BANKING 4.0 INTERNATIONAL SUMMIT, HELD IN ISTANBUL, TURKEY, FROM MAY
20-23, 2025. JOIN GLOBAL EXPERTS AS THEY SHARE THEIR SUCCESS STORIES,
INNOVATIONS, AND BREAKTHROUGHS SHAPING THE FUTURE OF DIGITAL BANKING. DON’T MISS
THIS EXCLUSIVE OPPORTUNITY TO LEARN FROM TOP VOICES IN THE FIELD!

I had a great time in Amsterdam last week attending the Excellence in Digital
Banking event hosted by Pulsecore. Over 350 delegates from Financial
Institutions participated at the event. Here are my three key takeaways:

1. Digitalization of financial services is now the norm, how you deploy differs,
based on demography, culture, and other factors.
2. Customers will use digital channels as long as they are convenient and
reliable.
3. Security and trust are required in building successful digital products.

It was inspiring to see what other organizations like Stirling Bank, Salt Bank,
and Alpian are doing in their Markets. This was an event worth attending!
hashtag#digitalbanking hashtag#finance hashtag#excellence hashtag#Pulsecore
hashtag#PulseCore Events


HABILA MUSA-LUKA

CHIEF EXECUTIVE OFFICER AT CHECKOFF CREDIT

It was great attending the Excellence in Digital Banking Summit last week in
Amsterdam. Thank you, PulseCore Events, for inviting me to speak at the event. I
truly enjoyed discussing and sharing our insights with the other speakers and
the audience. It was an outstanding event, covering important topics and sharing
experiences from around the world.


#DigitalBankingsummit#BankingInnovation hashtag#DigitalTransformation
hashtag#DigitalChannels


ESTRELLA MOTA PEREZ

SOLUTIONS DEVELOPMENT PRINCIPAL MANAGER

It was an absolute honour to attend, present, and chair the first two days of
PulseCore Events, Excellence in Digital Banking 2024 International Summit in
Amsterdam. I enjoyed sharing insights on Oxford Risk and behavioural finance and
moderating a panel on the future of digital onboarding. A special thanks to the
event organisers and the other speakers I had the pleasure of introducing.


THOMAS BRADLEY MITCHELL

CLIENT DIRECTOR AT OXFORD RISK

Had a fantastic time at the Excellence in Digital Banking event held from May
13-16 in Amsterdam, where I had the opportunity to share and exchange ideas with
incredible professionals from around the world.

In my keynote, I emphasized the importance of maintaining the "human" element in
our digital transformations to avoid commoditization. Ultimately, it's the human
connection through the customer's transformative journey that provides the most
competitive advantage and is hardest to replicate.

The diverse perspectives and innovative practices shared were truly eye-opening.
Highlights included discussions on the increasing importance of cybersecurity
amidst rapid technological advancements and its impact on customers, innovative
AI solutions in unsecured lending, excellence in digital onboarding, the
significance of building impactful partnerships and the strategic decisions
around what a bank should develop internally versus through partnerships.

A heartfelt thanks to PulseCore Events for bringing together such a diverse and
knowledgeable set of speakers and to all participants for sharing their own
journeys.

Looking forward to applying these insights in my work!


LEDI LAPAJ

DIRECTOR CUSTOMER EXPERIENCE BANK-AL-ETIHAD

I had a great time in Amsterdam last week attending the Excellence in Digital
Banking event hosted by Pulsecore. Over 350 delegates from Financial
Institutions participated at the event. Here are my three key takeaways:

1. Digitalization of financial services is now the norm, how you deploy differs,
based on demography, culture, and other factors.
2. Customers will use digital channels as long as they are convenient and
reliable.
3. Security and trust are required in building successful digital products.

It was inspiring to see what other organizations like Stirling Bank, Salt Bank,
and Alpian are doing in their Markets. This was an event worth attending!
hashtag#digitalbanking hashtag#finance hashtag#excellence hashtag#Pulsecore
hashtag#PulseCore Events


HABILA MUSA-LUKA

CHIEF EXECUTIVE OFFICER AT CHECKOFF CREDIT

It was great attending the Excellence in Digital Banking Summit last week in
Amsterdam. Thank you, PulseCore Events, for inviting me to speak at the event. I
truly enjoyed discussing and sharing our insights with the other speakers and
the audience. It was an outstanding event, covering important topics and sharing
experiences from around the world.


#DigitalBankingsummit#BankingInnovation hashtag#DigitalTransformation
hashtag#DigitalChannels


ESTRELLA MOTA PEREZ

SOLUTIONS DEVELOPMENT PRINCIPAL MANAGER

It was an absolute honour to attend, present, and chair the first two days of
PulseCore Events, Excellence in Digital Banking 2024 International Summit in
Amsterdam. I enjoyed sharing insights on Oxford Risk and behavioural finance and
moderating a panel on the future of digital onboarding. A special thanks to the
event organisers and the other speakers I had the pleasure of introducing.


THOMAS BRADLEY MITCHELL

CLIENT DIRECTOR AT OXFORD RISK

Had a fantastic time at the Excellence in Digital Banking event held from May
13-16 in Amsterdam, where I had the opportunity to share and exchange ideas with
incredible professionals from around the world.

In my keynote, I emphasized the importance of maintaining the "human" element in
our digital transformations to avoid commoditization. Ultimately, it's the human
connection through the customer's transformative journey that provides the most
competitive advantage and is hardest to replicate.

The diverse perspectives and innovative practices shared were truly eye-opening.
Highlights included discussions on the increasing importance of cybersecurity
amidst rapid technological advancements and its impact on customers, innovative
AI solutions in unsecured lending, excellence in digital onboarding, the
significance of building impactful partnerships and the strategic decisions
around what a bank should develop internally versus through partnerships.

A heartfelt thanks to PulseCore Events for bringing together such a diverse and
knowledgeable set of speakers and to all participants for sharing their own
journeys.

Looking forward to applying these insights in my work!


LEDI LAPAJ

DIRECTOR CUSTOMER EXPERIENCE BANK-AL-ETIHAD





SPEAKERS


JOIN INDUSTRY-LEADING EXPERTS AND VISIONARIES AT THE EXCELLENCE IN DIGITAL
BANKING 4.0 INTERNATIONAL SUMMIT, MAY 20-23, 2025, IN ISTANBUL, TURKEY. HEAR
FROM GLOBAL DIGITAL BANKING LEADERS AS THEY SHARE INSIGHTS ON THE FUTURE OF
FINTECH, AI-DRIVEN CUSTOMER EXPERIENCES, CYBERSECURITY, AND FINANCIAL INCLUSION.
THIS PREMIER EVENT GATHERS THOUGHT LEADERS, INNOVATORS, AND DECISION-MAKERS TO
DISCUSS AND SHAPE THE NEXT WAVE OF DIGITAL BANKING TRANSFORMATION. DON’T MISS
THE OPPORTUNITY TO LEARN FROM AND NETWORK WITH TOP SPEAKERS DRIVING EXCELLENCE
IN DIGITAL BANKING WORLDWIDE!

HALIL ÖZCAN

Executive Vice President - Chief Digital Officer Burgan Bank Türkiye

NIKOLETTA KOVACS

ESG Business Development Leader Raiffeisen Bank International AG, Austria

IVAN IVANOV

Director Retail Banking Bulgarian American Credit Bank, Bulgaria

SORIN M VLAD

Head of Credit Risk Modelling UniCredit Bank, Italy

SIRI CHANDANA SURAPANENI

Executive Vice President - Chief Digital Officer Morgan Stanley, USA

JOSE LUIS NAVARRO LLORENS

Strategy Open Banking BBVA, Spain

AMBER HENDERSON SMART

Global Payments Solutions HSBC, UK

ESCOLÁSTICO SÁNCHEZ MARTÍNEZ

Executive Director BBVA

OKAN ACAR

Head of Digital Banking Group Kuveyt Türk, Turkey

İPEK KORKMAZ

Senior Product Manager ING, Netherlands

STEFAN MOSTER

Head Group Investment Compliance VP Bank, Liechtenstein

JESSICA REYNOSO MACIEL

ESG Delegate MoraBanc

VANJA TOKIC

Senior Expert Transformation Manager | Retail Strategy & Digital Transformation
Raiffeisen Bank, Austria

ATUL CHANDORKAR

Head of Data Science & AI Qatar Islamic Bank, Qatar

DEBBIE VAN HEEL



HAZAL MUHTAR

Director of Product Analytics Wise, UK

ERNESTAS BARTKEVIČIUS

Head of Identity and Access Management SEB, Lithuania

VASILIKI KYRIAKOU

AMLCO/Manager Financial Crime and Sanctions Hellenic Bank Public Company, Cyprus

ALEX CLEMENTS

Financial Crime Operations Griffin, UK

PATRICK WEBER

Process Owner Onboarding Erste Group, Austria

SUSANA PONCE FROMENT

Global Head of Financial & Credit Risk Tide, UK

TOMÁŠ REYTT

Director of Sales & Distributional Channels CZ & SK mBank, Czechia

MARTINS VITOR

Head of International Marketing & Member of Executive Committee Banque BCP,
France

RICCARDO VOLPATO

Senior Manager - Group Head of Model Risk Model Identification and Inventory
Intesa Sanpaolo, Italy

SADIK BAŞ

Head of Affluent Segment Management Garanti BBVA, Turkey

BENJAMIN FISTEIN

Senior Manager, CEE Strategic Initiatives Visa, Czechia

TOLUNAY AKBA

Team Leader Digital Onboarding Akbank, Turkey

LEDI LAPAJ

Director Customer Experience Bank of Ethiad, Jordan

MARIAM OGUNBAMBI

Chief Client Officer Starling Bank, UK

MARTIN ROSA

Product Owner Ceska Sporitelna, Czechia

SACHIN TORNE

SVP – Global Payments Transformation Citi, UK

TANJA IMAMOVIC

Digital Transformation & Technology Strategist Raiffeisen Bank International AG,
Austria

AMIT KHARE

Global Data Science Lead and Deputy Head of Transformation Compliance Société
Générale, UK

MATTHIAS LIERMANN

Global Head of Product Management DWS Group, Germany

KRASIMIR GRADINAROV

Compliance Manager High-Risk Clients & Products - Group Anti Financial Crime
UniCredit, Italy

JURGEN VANDENBROUCKE

Managing Director KBC Group & everyoneINVESTED, Belgium

DIPU K V

President Bajaj Allianz General Insurance Company, India

ESSAM FAWZY

Vice President Program Delivery - Fintech Consultant supporting RAK Bank, Dubai

IVANA VUJOSEVIC

Business Development, Marketing & Product Development Western Union, Austria

KIRSTY RUTTER

Group Fintech Investment Director Lloyds Banking Group, UK

SEDA NERKIZ TÜZER

Head of Cash Management Product Development DenizBank, Turkey

NEVA ARSLAN

Digital Business & Product Development | Product Owner Garanti BBVA, Turkey

ÖZNUR GÜNGÖR

Product Management and Business Development Executive Yapı Kredi, Turkey

AINHOA BARCO MEDINA

Group Head of Product Governance / Compliance Banco Santander, Spain

LEVENT KAZIM OGUZ

Head of Digital Channels & Open Banking Denizbank, Turkey

ADAM WALENDZIEWSKI

Digital Business Banking Tribe Lead ING, Netherlands

CEM SOYDEMIR

Head of Payments Go-To-Market SWIFT, Dubai

PRAKASH PILLAY

Executive Director UBS, India

WAN NORHAZIKI WAN ABDUL HALIM

Global Head of Shariah Governance Credit Agricole, Dubai


SCHEDULES


JOIN THE EXCELLENCE IN DIGITAL BANKING 4.0 INTERNATIONAL SUMMIT FROM MAY 20-23,
2025, IN ISTANBUL, TURKEY. DISCOVER CUTTING-EDGE TRENDS, NETWORK WITH GLOBAL
INDUSTRY LEADERS, AND GAIN INSIGHTS INTO THE FUTURE OF DIGITAL BANKING. DON'T
MISS OUT ON SESSIONS, WORKSHOPS, AND PANEL DISCUSSIONS DESIGNED TO DRIVE
INNOVATION AND EXCELLENCE IN FINANCIAL TECHNOLOGY.

 * May
   20
   Day 1 (STAGE1)
 * May
   21
   Day 2 (STAGE1)
 * May
   21
   Day 2 (STAGE2)
 * May
   22
   Day 3 (STAGE1)
 * May
   22
   Day 3 (STAGE2)
 * May
   23
   Day 4 (STAGE1)
 * May
   23
   Day 4 (STAGE2)


HALIL ÖZCAN

09:00

KEY FACTORS TO OVERCOMING INDUSTRY CHALLENGES: OUTLOOK FOR 2025

• Analysing the implications of higher capital costs and lower valuations for
the fintech industry • Exploring the future of open banking and its potential
impacts • Discuss key strategies to enhance financial intelligence reporting and
strengthen controls • Preparing for increased regulation with proactive measures
and compliance strategies

See Details

SESSION: KEY FACTORS TO OVERCOMING INDUSTRY CHALLENGES: OUTLOOK FOR 2025

×

• Analysing the implications of higher capital costs and lower valuations for
the fintech industry

• Exploring the future of open banking and its potential impacts

• Discuss key strategies to enhance financial intelligence reporting and
strengthen controls

• Preparing for increased regulation with proactive measures and compliance
strategies



Close


NIKOLETTA KOVACS

09:40

SUSTAINABLE FINANCE AND ESG OPPORTUNITIES

Sustainable Finance and ESG Opportunities

See Details

SESSION: SUSTAINABLE FINANCE AND ESG OPPORTUNITIES

×

Sustainable Finance and ESG Opportunities

Close


IVAN IVANOV

11:00

BRANCH OF THE FUTURE: VIRTUAL BRANCHES AND DIGITAL BANKING INNOVATIONS

• Best practices for designing and implementing digital branches to enhance
customer acquisition and retention • Case studies showcasing successful
strategies in digital banking innovation • Discuss the future trends and
technologies shaping virtual branches and the bank of the future

See Details

SESSION: BRANCH OF THE FUTURE: VIRTUAL BRANCHES AND DIGITAL BANKING INNOVATIONS

×

• Best practices for designing and implementing digital branches to enhance
customer acquisition and retention

• Case studies showcasing successful strategies in digital banking innovation

• Discuss the future trends and technologies shaping virtual branches and the
bank of the future

Close


SORIN M VLAD

11:40

THE INTEGRATION OF DIGITALIZATION AND AUTOMATION THROUGH A NEW CREDIT DECISION
ENGINE MARKS A SIGNIFICANT SHIFT IN INSTITUTIONAL TRANSFORMATION

The integration of digitalization and automation through a new credit decision
engine marks a significant shift in institutional transformation

See Details

SESSION: THE INTEGRATION OF DIGITALIZATION AND AUTOMATION THROUGH A NEW CREDIT
DECISION ENGINE MARKS A SIGNIFICANT SHIFT IN INSTITUTIONAL TRANSFORMATION

×

The integration of digitalization and automation through a new credit decision
engine marks a significant shift in institutional transformation

Close


SIRI CHANDANA SURAPANENI

13:30

CREATING SEAMLESS PAYMENT EXPERIENCES: BALANCING FRAUD RISK AND CONVERSION

• Strategies to balance fraud prevention and high conversion rates • Designing
seamless payment journeys for enhanced user experience • Innovative solutions to
ensure secure and efficient payment processes

See Details

SESSION: CREATING SEAMLESS PAYMENT EXPERIENCES: BALANCING FRAUD RISK AND
CONVERSION

×

• Strategies to balance fraud prevention and high conversion rates

• Designing seamless payment journeys for enhanced user experience

• Innovative solutions to ensure secure and efficient payment processes

Close


JESSICA REYNOSO MACIEL

14:10

SUSTAINABLE BANKING AND GREEN FINANCE: INTEGRATING ENVIRONMENTAL CRITERIA INTO
THE BANKING MODEL

How banks can incorporate sustainability and environmental criteria into their
operations and financial product offerings, including: • Innovations in Green
Financial Products • Emerging Technologies • Regulations and Standards

See Details

SESSION: SUSTAINABLE BANKING AND GREEN FINANCE: INTEGRATING ENVIRONMENTAL
CRITERIA INTO THE BANKING MODEL

×

How banks can incorporate sustainability and environmental criteria into their
operations and financial product offerings, including:

• Innovations in Green Financial Products 

• Emerging Technologies

• Regulations and Standards

Close


JOSE LUIS NAVARRO LLORENS

15:10

OPEN FINANCE: EXPLORING ALTERNATIVE BUSINESS MODELS

Open Finance: Exploring Alternative Business Models

See Details

SESSION: OPEN FINANCE: EXPLORING ALTERNATIVE BUSINESS MODELS

×

Open Finance: Exploring Alternative Business Models

Close


AMBER HENDERSON SMART

15:50

TOMORROW'S ONBOARDING TODAY: TRENDS RESHAPING THE FUTURE OF BANKING CUSTOMER
ENGAGEMENT

• Embracing technology for seamless banking experiences • Navigating Digital
Transformation in banking customer onboarding • Tomorrow's Onboarding Today:
Trends reshaping the future of • banking customer engagement

See Details

SESSION: TOMORROW'S ONBOARDING TODAY: TRENDS RESHAPING THE FUTURE OF BANKING
CUSTOMER ENGAGEMENT

×

• Embracing technology for seamless banking experiences

• Navigating Digital Transformation in banking customer onboarding

• Tomorrow's Onboarding Today: Trends reshaping the future of

• banking customer engagement

Close


ESCOLÁSTICO SÁNCHEZ MARTÍNEZ

09:00

DATA-DRIVEN AND AI-POWERED RETAIL BANKING

• Personalized Customer Experiences: Utilize AI and data analytics to provide
customized banking services and product recommendations • AI-Enhanced Risk
Management: Employ AI for real-time fraud detection and credit assessments,
improving risk management • Operational Efficiency and Automation: Implement
AI-driven automation to streamline operations and enhance customer service
efficiency

See Details

SESSION: DATA-DRIVEN AND AI-POWERED RETAIL BANKING

×

• Personalized Customer Experiences: Utilize AI and data analytics to provide
customized banking services and product recommendations

• AI-Enhanced Risk Management: Employ AI for real-time fraud detection and
credit assessments, improving risk management

• Operational Efficiency and Automation: Implement AI-driven automation to
streamline operations and enhance customer service efficiency



Close


OKAN ACAR

09:40

MITIGATING FRAUD AND FINANCIAL CRIME RISKS IN AI APPLICATIONS

• Addressing threats like deep fakes and voice manipulation in finance that
target customers and businesses • Exploring the roles and responsibilities in
distinguishing between genuine and fraudulent transactions • Assessing the
accuracy and future potential of AI in identity verification processes. •
Examining the effectiveness of biometric authentication in rebuilding customer
trust and combating fraud challenges

See Details

SESSION: MITIGATING FRAUD AND FINANCIAL CRIME RISKS IN AI APPLICATIONS

×

• Addressing threats like deep fakes and voice manipulation in finance that
target customers and businesses

• Exploring the roles and responsibilities in distinguishing between genuine and
fraudulent transactions

• Assessing the accuracy and future potential of AI in identity verification
processes.

• Examining the effectiveness of biometric authentication in rebuilding customer
trust and combating fraud challenges

Close


SADIK BAŞ

11:00

AI IN PAYMENTS: UNVEILING THE TRUE IMPACT BEYOND THE HYPE

• Explore AI's transformative potential in the payments industry beyond
financial crime prevention and customer interaction • Discuss innovative use
cases of AI that could revolutionize the payment landscape • Evaluate whether AI
in payments lives up to its revolutionary promise or if it’s merely hype

See Details

SESSION: AI IN PAYMENTS: UNVEILING THE TRUE IMPACT BEYOND THE HYPE

×

• Explore AI's transformative potential in the payments industry beyond
financial crime prevention and customer interaction

• Discuss innovative use cases of AI that could revolutionize the payment
landscape

• Evaluate whether AI in payments lives up to its revolutionary promise or if
it’s merely hype

Close


VANJA TOKIC

11:40

BUILDING THE AI-POWERED BANK: TRANSFORMING RETAIL BANKING WITH ARTIFICIAL
INTELLIGENCE

• Trying to harness AI for Digital Transformation in Retail Banking • How we use
data & real-time events to create hyper-personalized experiences • Can we use AI
to enhance human interactions • Building trust in AI and data-driven banking is
the challenge

See Details

SESSION: BUILDING THE AI-POWERED BANK: TRANSFORMING RETAIL BANKING WITH
ARTIFICIAL INTELLIGENCE

×

• Trying to harness AI for Digital Transformation in Retail Banking

• How we use data & real-time events to create hyper-personalized experiences

• Can we use AI to enhance human interactions

• Building trust in AI and data-driven banking is the challenge



Close


MARIAM OGUNBAMBI

13:00

NAVIGATING AI SAFETY REGULATIONS IN THE FINANCE INDUSTRY: MANAGING DATA AND
PRIVACY RISKS

• Exploring how finance companies are addressing data management and AI risk in
a rapidly evolving digital landscape • Examining the challenges related to data
privacy and GDPR compliance while leveraging AI to enhance client services.

See Details

SESSION: NAVIGATING AI SAFETY REGULATIONS IN THE FINANCE INDUSTRY: MANAGING DATA
AND PRIVACY RISKS

×

• Exploring how finance companies are addressing data management and AI risk in
a rapidly evolving digital landscape

• Examining the challenges related to data privacy and GDPR compliance while
leveraging AI to enhance client services.

Close


TOLUNAY AKBA

15:10

ENHANCING INFORMATION TRANSLATION AND SUMMARIZATION STRATEGIES IN BUSINESS

• Translating technical data results effectively to expedite service delivery •
Utilizing Generation AI (GenAI) to analyse client behaviour and intelligently
segment product interests and service • Addressing methods to mitigate and
minimize biases and hallucinations in analytical results • Evaluating the
effectiveness of GPT and GenAI in achieving high productivity and efficiency

See Details

SESSION: ENHANCING INFORMATION TRANSLATION AND SUMMARIZATION STRATEGIES IN
BUSINESS

×

• Translating technical data results effectively to expedite service delivery

• Utilizing Generation AI (GenAI) to analyse client behaviour and intelligently
segment product interests and service

• Addressing methods to mitigate and minimize biases and hallucinations in
analytical results

• Evaluating the effectiveness of GPT and GenAI in achieving high productivity
and efficiency

Close


ATUL CHANDORKAR

16:30

PANEL DISCUSSION: LEVERAGING AUTOMATION AND AI TO SAVE TIME AND COSTS

• Factors influencing cost and time efficiency in automation • Strategies and
tools supporting automation and AI for improved performance • Analysing the
balance between risks and results in automation initiatives • Real-world
examples of businesses saving time and boosting productivity through automation
• Challenges and opportunities in integrating automation and AI technologies •
The role of workforce training in maximizing the benefits of automation •
Regulatory considerations and their impact on automation implementation

See Details

SESSION: PANEL DISCUSSION: LEVERAGING AUTOMATION AND AI TO SAVE TIME AND COSTS

×

• Factors influencing cost and time efficiency in automation

• Strategies and tools supporting automation and AI for improved performance

• Analysing the balance between risks and results in automation initiatives

• Real-world examples of businesses saving time and boosting productivity
through automation

• Challenges and opportunities in integrating automation and AI technologies

• The role of workforce training in maximizing the benefits of automation

• Regulatory considerations and their impact on automation implementation

Close


DIPU K V

09:00

TRANSFORMING CUSTOMER EXPERIENCE: THE IMPACT OF CONVERSATIONAL AI

• Understanding the role of conversational AI in enhancing customer interactions
across various channels • Leveraging AI-driven insights to personalize customer
service and improve engagement • Exploring the integration of chatbots and
virtual assistants in streamlining customer support • Evaluating the challenges
and opportunities of implementing conversational AI in business strategies

See Details

SESSION: TRANSFORMING CUSTOMER EXPERIENCE: THE IMPACT OF CONVERSATIONAL AI

×

• Understanding the role of conversational AI in enhancing customer interactions
across various channels

• Leveraging AI-driven insights to personalize customer service and improve
engagement

• Exploring the integration of chatbots and virtual assistants in streamlining
customer support

• Evaluating the challenges and opportunities of implementing conversational AI
in business strategies



Close


MARTIN ROSA

09:40

INNOVATIVE PRODUCT DEVELOPMENT STRATEGIES: NAVIGATING THE FUTURE OF BANKING

• Understanding market trends, client data and customer needs to drive
successful product innovation • Digital advisory as a turning point in customer
care • Leveraging agile methodologies for faster and more responsive product
development cycles • The role of cross-functional teams in fostering
collaboration and creativity during the development process • Balancing risk and
reward: Strategies for testing and validating new banking products in the market
• Switch from the product view to Customer Life Time Value

See Details

SESSION: INNOVATIVE PRODUCT DEVELOPMENT STRATEGIES: NAVIGATING THE FUTURE OF
BANKING

×

• Understanding market trends, client data and customer needs to drive
successful product innovation

• Digital advisory as a turning point in customer care

• Leveraging agile methodologies for faster and more responsive product
development cycles

• The role of cross-functional teams in fostering collaboration and creativity
during the development process

• Balancing risk and reward: Strategies for testing and validating new banking
products in the market

• Switch from the product view to Customer Life Time Value



Close


SACHIN TORNE

11:00

INNOVATIVE PRODUCT DEVELOPMENT STRATEGIES: NAVIGATING THE FUTURE OF BANKING

• What are the opportunities and challenges in traditional banks collaborating
with fintech’s for product development? • How can banks effectively find the
right match and integrate fintech solutions into their product portfolios? •
Regulatory descriptions in the Banking and Fintech space • Staying ahead of the
curve and adapting to changing trends in the fintech landscape

See Details

SESSION: INNOVATIVE PRODUCT DEVELOPMENT STRATEGIES: NAVIGATING THE FUTURE OF
BANKING

×

• What are the opportunities and challenges in traditional banks collaborating
with fintech’s for product development?

• How can banks effectively find the right match and integrate fintech solutions
into their product portfolios?

• Regulatory descriptions in the Banking and Fintech space

• Staying ahead of the curve and adapting to changing trends in the fintech
landscape



Close


ADAM WALENDZIEWSKI

11:40

DIGITIZATION FOR BUSINESS BANKING CUSTOMERS

Digitization for Business Banking customers

See Details

SESSION: DIGITIZATION FOR BUSINESS BANKING CUSTOMERS

×

Digitization for Business Banking customers

Close


HALIL ÖZCAN

13:30

MOBILE-FIRST BANKING PRODUCTS

• Enhancing mobile banking apps for a better user experience • Innovations in
mobile payments and digital wallets • Addressing security and privacy issues in
mobile-first banking

See Details

SESSION: MOBILE-FIRST BANKING PRODUCTS

×

• Enhancing mobile banking apps for a better user experience

• Innovations in mobile payments and digital wallets

• Addressing security and privacy issues in mobile-first banking



Close


TANJA IMAMOVIC

14:10

A HOLISTIC APPROACH TO THE DIGITAL AND AI TRANSFORMATION

• GenAI wave • Pitfalls of the short-term strategies • Opportunity for the
holistic approach and continuous change • RBI Case Study: AI Transformation

See Details

SESSION: A HOLISTIC APPROACH TO THE DIGITAL AND AI TRANSFORMATION

×

• GenAI wave 

• Pitfalls of the short-term strategies 

• Opportunity for the holistic approach and continuous change

• RBI Case Study: AI Transformation 



Close


İPEK KORKMAZ

15:10

MANAGING RISK IN BANKING PRODUCT DEVELOPMENT: A PRODUCT GOVERNANCE APPROACH

• Identify and mitigate risks by designing products that prioritize customer
interests and prevent issues like mis-selling or unclear communication. •
Financial and Non-Financial Risk Management • Incorporating Sustainability in
Risk Assessment

See Details

SESSION: MANAGING RISK IN BANKING PRODUCT DEVELOPMENT: A PRODUCT GOVERNANCE
APPROACH

×

• Identify and mitigate risks by designing products that prioritize customer
interests and prevent issues like mis-selling or unclear communication.

• Financial and Non-Financial Risk Management

• Incorporating Sustainability in Risk Assessment



Close


KRASIMIR GRADINAROV

15:50

STRATEGIC RISK MANAGEMENT IN NEW PRODUCT DEVELOPMENT FOR THE BANKING SECTOR

• Engaging Customers in Risk Identification • Comprehensive Risk Assessment:
Financial and Non-Financial Dimensions • Integrating Sustainability
Considerations into Risk Management

See Details

SESSION: STRATEGIC RISK MANAGEMENT IN NEW PRODUCT DEVELOPMENT FOR THE BANKING
SECTOR

×

• Engaging Customers in Risk Identification

• Comprehensive Risk Assessment: Financial and Non-Financial Dimensions

• Integrating Sustainability Considerations into Risk Management



Close


DEBBIE VAN HEEL

09:00

DELIVERING INCLUSIVE DIGITAL ONBOARDING EXPERIENCES: BALANCING EFFICIENCY AND
FRAUD PREVENTION

• Exploring the demand for fast, friction-free online experiences including
e-signing, age verification, and account creation • Addressing vulnerabilities
to AI-generated deepfakes and fraud in digital onboarding processes • Learning
from countries using reusable digital IDs created from banking data to meet
regulatory and customer demands • Discussing the impact of new UK regulations on
the future identity landscape and implications for businesses • Strategies to
enhance digital onboarding security while maintaining inclusive and efficient
customer experiences

See Details

SESSION: DELIVERING INCLUSIVE DIGITAL ONBOARDING EXPERIENCES: BALANCING
EFFICIENCY AND FRAUD PREVENTION

×

• Exploring the demand for fast, friction-free online experiences including
e-signing, age verification, and account creation

• Addressing vulnerabilities to AI-generated deepfakes and fraud in digital
onboarding processes

• Learning from countries using reusable digital IDs created from banking data
to meet regulatory and customer demands

• Discussing the impact of new UK regulations on the future identity landscape
and implications for businesses

• Strategies to enhance digital onboarding security while maintaining inclusive
and efficient customer experiences

Close


STEFAN MOSTER

09:40

SUCCESSFUL IMPLEMENTATION OF EFFECTIVE AML AND ANTI-FRAUD STRATEGIES

• Developing robust AML frameworks tailored to organizational risk profiles •
Leveraging advanced analytics and AI for proactive fraud detection and
prevention. • Enhancing collaboration between financial institutions and
regulatory bodies to combat financial crime • Case studies showcasing successful
implementation and outcomes of AML and anti-fraud strategies

See Details

SESSION: SUCCESSFUL IMPLEMENTATION OF EFFECTIVE AML AND ANTI-FRAUD STRATEGIES

×

• Developing robust AML frameworks tailored to organizational risk profiles

• Leveraging advanced analytics and AI for proactive fraud detection and
prevention.

• Enhancing collaboration between financial institutions and regulatory bodies
to combat financial crime

• Case studies showcasing successful implementation and outcomes of AML and
anti-fraud strategies



Close


HAZAL MUHTAR

11:00

DELIVERING INCLUSIVE DIGITAL ONBOARDING EXPERIENCES: BALANCING EFFICIENCY AND
FRAUD PREVENTION

Delivering Inclusive Digital Onboarding Experiences: Balancing Efficiency and
Fraud Prevention

See Details

SESSION: DELIVERING INCLUSIVE DIGITAL ONBOARDING EXPERIENCES: BALANCING
EFFICIENCY AND FRAUD PREVENTION

×

Delivering Inclusive Digital Onboarding Experiences: Balancing Efficiency and
Fraud Prevention

Close


ERNESTAS BARTKEVIČIUS

11:40

IDENTITY AND PAYMENTS: INNOVATIONS SHAPING THE FUTURE

• Exploring innovations in identity verification to enhance the speed and
seamlessness of payment journeys • Strategies for financial institutions and
retailers to streamline payment processes while maintaining compliance and
security • Impact of developments like Confirmation of Payee, the EU Digital
Identity Wallet, and PSD3 on the payments landscape • Leveraging biometric
authentication and AI-driven fraud detection to enhance payment security • The
role of blockchain and decentralized finance (DeFi) in transforming identity and
payment systems

See Details

SESSION: IDENTITY AND PAYMENTS: INNOVATIONS SHAPING THE FUTURE

×

• Exploring innovations in identity verification to enhance the speed and
seamlessness of payment journeys

• Strategies for financial institutions and retailers to streamline payment
processes while maintaining compliance and security

• Impact of developments like Confirmation of Payee, the EU Digital Identity
Wallet, and PSD3 on the payments landscape

• Leveraging biometric authentication and AI-driven fraud detection to enhance
payment security

• The role of blockchain and decentralized finance (DeFi) in transforming
identity and payment systems



Close


VASILIKI KYRIAKOU

13:30

LEVERAGING DIGITAL TOOL TO TACKLE NEW SANCTIONS DESIGNATIONS

• Automated Compliance Monitoring • Risk Mitigation and Analysis • Streamlined,
Reporting and Auditing. • Improved efficiency in Sanctions Screening

See Details

SESSION: LEVERAGING DIGITAL TOOL TO TACKLE NEW SANCTIONS DESIGNATIONS

×

• Automated Compliance Monitoring

• Risk Mitigation and Analysis

• Streamlined, Reporting and Auditing.

• Improved efficiency in Sanctions Screening



Close


ALEX CLEMENTS

14:10

MITIGATING FINANCIAL CRIME IN THE ERA OF DIGITAL BANKING

• Advanced Fraud Detection and Prevention • Navigating Regulatory Compliance in
a Digital World • Emerging Threats and Cybersecurity Strategies

See Details

SESSION: MITIGATING FINANCIAL CRIME IN THE ERA OF DIGITAL BANKING

×

• Advanced Fraud Detection and Prevention

• Navigating Regulatory Compliance in a Digital World

• Emerging Threats and Cybersecurity Strategies



Close


PATRICK WEBER

15:10

SAFEGUARDING CUSTOMERS AGAINST FINANCIAL SCAMS: STRATEGIES FOR FINANCIAL
INSTITUTIONS

• Identifying personal circumstances that increase vulnerability to APP fraud,
investment scams, and money mulling • Utilizing innovative technologies for more
effective detection and monitoring of suspicious behaviors • Implementing
educational initiatives to empower customers with knowledge on recognizing and
avoiding financial scams • Discussing the impact of regulatory changes shifting
liability and responsibilities in fraud prevention

See Details

SESSION: SAFEGUARDING CUSTOMERS AGAINST FINANCIAL SCAMS: STRATEGIES FOR
FINANCIAL INSTITUTIONS

×

• Identifying personal circumstances that increase vulnerability to APP fraud,
investment scams, and money mulling

• Utilizing innovative technologies for more effective detection and monitoring
of suspicious behaviors

• Implementing educational initiatives to empower customers with knowledge on
recognizing and avoiding financial scams

• Discussing the impact of regulatory changes shifting liability and
responsibilities in fraud prevention



Close


JURGEN VANDENBROUCKE

09:00

DIGITAL ENGAGEMENT TECHNIQUES IN RETAIL BANKING

• How context complements product development in digital retail banking • The
essence of choice architecture and behavioral design • Algos that capture client
intent, improve financial well-being and boost loyalty • Use cases and proven
business evidence • Relevance and impact in light of regulatory change, notably
the Retail Investment Strategy in Europe and Consumer Duty in the UK

See Details

SESSION: DIGITAL ENGAGEMENT TECHNIQUES IN RETAIL BANKING

×

• How context complements product development in digital retail banking

• The essence of choice architecture and behavioral design

• Algos that capture client intent, improve financial well-being and boost
loyalty

• Use cases and proven business evidence

• Relevance and impact in light of regulatory change, notably  the Retail
Investment Strategy in Europe and Consumer Duty in the UK



Close


NEVA ARSLAN

09:40

CYBERSECURITY IN PRODUCT DEVELOPMENT

• Building secure financial products in the age of digital banking. • Addressing
the rise of cyber threats in banking • Role of biometrics and blockchain in
enhancing security

See Details

SESSION: CYBERSECURITY IN PRODUCT DEVELOPMENT

×

• Building secure financial products in the age of digital banking.

• Addressing the rise of cyber threats in banking

• Role of biometrics and blockchain in enhancing security

Close


KIRSTY RUTTER

11:00

BANKING PRODUCTS: MEETING AND EXCEEDING CLIENT EXPECTATIONS IN A DYNAMIC MARKET

• Identifying key client expectations and how they shape banking product
development • Strategies for enhancing customer experience through personalized
banking solutions • The role of technology in improving service delivery and
client engagement • Gathering and analyzing client feedback to continuously
refine banking products

See Details

SESSION: BANKING PRODUCTS: MEETING AND EXCEEDING CLIENT EXPECTATIONS IN A
DYNAMIC MARKET

×

• Identifying key client expectations and how they shape banking product
development

• Strategies for enhancing customer experience through personalized banking
solutions

• The role of technology in improving service delivery and client engagement

• Gathering and analyzing client feedback to continuously refine banking
products



Close


ESSAM FAWZY

11:40

THE IMPACT OF TECHNOLOGY ON BANKING PRODUCTS: SHAPING THE FUTURE OF FINANCIAL
SERVICES

• Examining how fintech innovations are transforming traditional banking
products and services • The role of mobile banking and digital wallets in
enhancing customer convenience and accessibility • Leveraging data analytics and
AI to create personalized banking solutions for consumers • Identifying
regulatory challenges and opportunities arising from technological advancements
in the banking sector

See Details

SESSION: THE IMPACT OF TECHNOLOGY ON BANKING PRODUCTS: SHAPING THE FUTURE OF
FINANCIAL SERVICES

×

• Examining how fintech innovations are transforming traditional banking
products and services

• The role of mobile banking and digital wallets in enhancing customer
convenience and accessibility

• Leveraging data analytics and AI to create personalized banking solutions for
consumers

• Identifying regulatory challenges and opportunities arising from technological
advancements in the banking sector

Close


MATTHIAS LIERMANN

13:30

CRYPTOCURRENCIES AND DIGITAL ASSETS IN FUTURE BANKING PRODUCTS

• The invention of digital money and its impact on traditional banking systems •
Recent trends driving the adoption of digital assets in financial services • The
role of stablecoins, deposit tokens, and central bank digital currencies (CBDCs)
in modern banking • Tokenization of assets and securities: opportunities and
challenges for the future

See Details

SESSION: CRYPTOCURRENCIES AND DIGITAL ASSETS IN FUTURE BANKING PRODUCTS

×

• The invention of digital money and its impact on traditional banking systems

• Recent trends driving the adoption of digital assets in financial services

• The role of stablecoins, deposit tokens, and central bank digital currencies
(CBDCs) in modern banking

• Tokenization of assets and securities: opportunities and challenges for the
future



Close


AMIT KHARE

14:10

PRIORITIZING PEOPLE OVER PROFITS: A USER-CENTRIC APPROACH TO DRIVING BUSINESS
GROWTH

• The importance of prioritizing customer experience in driving long-term
business success • Strategies for gathering and analysing user feedback to
inform product development • Creating a culture of empathy and collaboration to
enhance customer engagement • Leveraging data-driven insights to personalize
offerings and improve customer satisfaction

See Details

SESSION: PRIORITIZING PEOPLE OVER PROFITS: A USER-CENTRIC APPROACH TO DRIVING
BUSINESS GROWTH

×

• The importance of prioritizing customer experience in driving long-term
business success

• Strategies for gathering and analysing user feedback to inform product
development

• Creating a culture of empathy and collaboration to enhance customer engagement

• Leveraging data-driven insights to personalize offerings and improve customer
satisfaction



Close


IVANA VUJOSEVIC

15:10

DIGITAL TRANSFORMATION IN BANKING

• Transition from traditional banking to digital platforms • The role of AI and
machine learning in enhancing customer experience • Case studies on successful
digital transformation

See Details

SESSION: DIGITAL TRANSFORMATION IN BANKING

×

• Transition from traditional banking to digital platforms

• The role of AI and machine learning in enhancing customer experience

• Case studies on successful digital transformation



Close


SUSANA PONCE FROMENT

09:00

THE FUTURE OF FINTECH AND HYPER-PERSONALIZATION IN DIGITAL BANKING

The Future of Fintech and Hyper-Personalization in Digital Banking

See Details

SESSION: THE FUTURE OF FINTECH AND HYPER-PERSONALIZATION IN DIGITAL BANKING

×

The Future of Fintech and Hyper-Personalization in Digital Banking

Close


TOMÁŠ REYTT

11:00

ENFORCEMENT TRENDS: INSIGHTS FROM RECENT PENALTIES TO MEET REGULATORY
EXPECTATIONS

• Learning from recent bank and fintech enforcement actions, including the
consent order with Blue Ridge Bank • Understanding key compliance areas
regulators are focusing on • Exploring the heightened emphasis on third-party
oversight • Priorities for 2025 and collaborative approaches to enforcement
actions

See Details

SESSION: ENFORCEMENT TRENDS: INSIGHTS FROM RECENT PENALTIES TO MEET REGULATORY
EXPECTATIONS

×

• Learning from recent bank and fintech enforcement actions, including the
consent order with Blue Ridge Bank

• Understanding key compliance areas regulators are focusing on

• Exploring the heightened emphasis on third-party oversight

• Priorities for 2025 and collaborative approaches to enforcement actions



Close


MARTINS VITOR

11:40

HYPER-PERSONALIZATION IN DIGITAL BANKING: TAILORING CUSTOMER EXPERIENCES FOR THE
FUTURE

• Implementing AI and machine learning to create personalized banking
experiences • Leveraging data analytics to understand customer behaviors and
preference • Case studies of successful hyper-personalization strategies in
digital banking • Addressing privacy concerns and regulatory considerations in
hyper-personalized banking

See Details

SESSION: HYPER-PERSONALIZATION IN DIGITAL BANKING: TAILORING CUSTOMER
EXPERIENCES FOR THE FUTURE

×

• Implementing AI and machine learning to create personalized banking
experiences

• Leveraging data analytics to understand customer behaviors and preference

• Case studies of successful hyper-personalization strategies in digital banking

• Addressing privacy concerns and regulatory considerations in
hyper-personalized banking

Close


RICCARDO VOLPATO

13:30

PSD3 AND NATIONAL PAYMENTS STRATEGY: UNDERSTANDING THE WHAT, WHEN, AND HOW

• Overview of the key provisions and objectives of PSD3 (Payment Services
Directive 3) • Timeline for implementation and expected milestones under PSD3 •
Strategies for national payments strategies to align with PSD3 goals • Impact on
financial institutions, consumers, and the broader payments ecosystem

See Details

SESSION: PSD3 AND NATIONAL PAYMENTS STRATEGY: UNDERSTANDING THE WHAT, WHEN, AND
HOW

×

• Overview of the key provisions and objectives of PSD3 (Payment Services
Directive 3)

• Timeline for implementation and expected milestones under PSD3

• Strategies for national payments strategies to align with PSD3 goals

• Impact on financial institutions, consumers, and the broader payments
ecosystem

Close


ESCOLÁSTICO SÁNCHEZ MARTÍNEZ

14:10

HARNESSING QUANTUM COMPUTING FOR THE FUTURE OF FINANCE: OPPORTUNITIES AND
CHALLENGES IN DIGITAL BANKING

Harnessing Quantum Computing for the Future of Finance: Opportunities and
Challenges in Digital Banking

See Details

SESSION: HARNESSING QUANTUM COMPUTING FOR THE FUTURE OF FINANCE: OPPORTUNITIES
AND CHALLENGES IN DIGITAL BANKING

×

Harnessing Quantum Computing for the Future of Finance: Opportunities and
Challenges in Digital Banking

Close


AINHOA BARCO MEDINA

09:00

NAVIGATING THE CLOUD DILEMMA: BALANCING CONVENIENCE WITH ROBUST SECURITY

• Understanding the trade-offs between accessibility and security in cloud
computing solutions • Best practices for implementing security measures without
sacrificing user experience • Evaluating different cloud models: public,
private, and hybrid approaches to security • The role of regulatory compliance
in shaping cloud security strategies for businesses

See Details

SESSION: NAVIGATING THE CLOUD DILEMMA: BALANCING CONVENIENCE WITH ROBUST
SECURITY

×

• Understanding the trade-offs between accessibility and security in cloud
computing solutions

• Best practices for implementing security measures without sacrificing user
experience

• Evaluating different cloud models: public, private, and hybrid approaches to
security

• The role of regulatory compliance in shaping cloud security strategies for
businesses



Close


SEDA NERKIZ TÜZER

09:40

THE FUTURE OF BANKING PRODUCTS AND MARKETING STRATEGIES: ADAPTING TO A CHANGING
LANDSCAPE

• Identifying emerging trends in consumer behaviour and their impact on product
development • Leveraging digital marketing tools to reach and engage target
audiences effectively • Integrating sustainability and social responsibility
into banking product offerings and marketing • The role of data analytics in
shaping tailored marketing strategies for diverse customer segments

See Details

SESSION: THE FUTURE OF BANKING PRODUCTS AND MARKETING STRATEGIES: ADAPTING TO A
CHANGING LANDSCAPE

×

• Identifying emerging trends in consumer behaviour and their impact on product
development

• Leveraging digital marketing tools to reach and engage target audiences
effectively

• Integrating sustainability and social responsibility into banking product
offerings and marketing

• The role of data analytics in shaping tailored marketing strategies for
diverse customer segments



Close


WAN NORHAZIKI WAN ABDUL HALIM

11:00

SUSTAINABILITY & GREEN BANKING

• Development of sustainable financial products • Financing renewable energy and
sustainable infrastructure • Role of ESG (Environmental, Social, Governance)
metrics in banking

See Details

SESSION: SUSTAINABILITY & GREEN BANKING

×

• Development of sustainable financial products

• Financing renewable energy and sustainable infrastructure

• Role of ESG (Environmental, Social, Governance) metrics in banking



Close


LEDI LAPAJ

11:40

BANKING PRODUCTS: LEADING WITH CUSTOMER NEEDS!

Banking Products: Leading with customer needs!

See Details

SESSION: BANKING PRODUCTS: LEADING WITH CUSTOMER NEEDS!

×

Banking Products: Leading with customer needs!

Close


LEVENT KAZIM OGUZ

13:30

PRODUCT LIFECYCLE MANAGEMENT: OPTIMIZING DEVELOPMENT FROM CONCEPT TO RETIREMENT

• Understanding the stages of the product lifecycle and their implications for
banking products • Strategies for effective collaboration across departments to
enhance product development • Utilizing data analytics to inform decisions at
each stage of the product lifecycle • Best practices for managing product
retirement and ensuring smooth transitions for clients

See Details

SESSION: PRODUCT LIFECYCLE MANAGEMENT: OPTIMIZING DEVELOPMENT FROM CONCEPT TO
RETIREMENT

×

• Understanding the stages of the product lifecycle and their implications for
banking products

• Strategies for effective collaboration across departments to enhance product
development

• Utilizing data analytics to inform decisions at each stage of the product
lifecycle

• Best practices for managing product retirement and ensuring smooth transitions
for clients

Close


ÖZNUR GÜNGÖR

14:10

INNOVATIVE BANKING IN TRANSITION: SEIZING OPPORTUNITIES AMID MENA’S ECONOMIC
TRANSFORMATION

• The impact of economic shifts on banking strategies and customer behavior in
the MENA region • Emerging technologies driving innovation in banking products
and services • Navigating the evolving regulatory landscape: Opportunities for
compliance and innovation • The potential for partnerships between traditional
banks and fintech to enhance service offerings and drive growth

See Details

SESSION: INNOVATIVE BANKING IN TRANSITION: SEIZING OPPORTUNITIES AMID MENA’S
ECONOMIC TRANSFORMATION

×

• The impact of economic shifts on banking strategies and customer behavior in
the MENA region

• Emerging technologies driving innovation in banking products and services

• Navigating the evolving regulatory landscape: Opportunities for compliance and
innovation

• The potential for partnerships between traditional banks and fintech to
enhance service offerings and drive growth

Close


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**Date:** May 20-23, 2025
**Location:** Istanbul, Turkey

Are you ready to shape the future of digital banking? Join industry leaders,
innovators, and global experts at the **Excellence in Digital Banking 4.0 –
International Summit** to unlock cutting-edge insights and strategies for the
next generation of banking.

**Why Attend?**
- **Engage** with global banking pioneers sharing the latest trends and
technologies.
- **Network** with senior executives and industry disruptors from around the
world.
- **Discover** transformative ideas in fintech, AI, blockchain, cybersecurity,
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Don’t miss this unique opportunity to lead, learn, and innovate at one of the
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YOUR RESOURCE FOR EXCELLING IN DIGITAL BANKING.


EXCITING INSIGHTS FROM DAY 2 AT PULSECORE EVENTS ON DIGITAL BANKING EXCELLENCE,
CENTERED ON THE THEME OF DIGITAL IDENTITY AND DIGITAL ONBOARDING!

Explore the highlights from an impactful day at PulseCore Events! Discussions
spanned transformative banking strategies, from enhancing physical branches into
experiential hubs to seamless digital onboarding in countries like Turkey and
Sweden. Industry leaders tackled pressing topics: Europe's lag in API adoption,
ING's innovative business onboarding process, AI's role in AML compliance, and
resilient business continuity strategies from Ukraine. Experts from HSBC,
MoraBanc, and Intesa San Paolo emphasized hyper-personalization, ESG, and open
finance's future. A convergence of traditional and neo-banking showcases the
relentless drive for digital excellence and customer-centric innovation. Stay
inspired!

Read More


DAY 3 AT PULSECORE EVENTS ON DIGITAL BANKING EXCELLENCE WAS A DYNAMIC JOURNEY
FILLED WITH INSIGHTS FROM INDUSTRY LEADERS. THEME WAS FINTECH!

Day 3 at PulseCore Events was packed with inspiring talks on digital banking
excellence, centered around Fintech innovation. Highlights included: - Tomas
Reytt (mBank, Czechia) explored mobile-first strategies in digitally mature
markets. - Halil Ozcan (Burgan Bank, Turkey) shared insights on building a
competitive bank and key trends like AI and hyper-personalization. - Felix Hospe
(Commerzbank, Germany) presented open banking strategies with real-world use
cases. - Igor Korotach (Quantum, USA) examined the intersection of traditional
finance and DeFi. - Gabriel Ayala (Bit2me, Spain) discussed Bitcoin's impact and
crypto opportunities for banks. - Levent Kazim Oguz (DenizBank, Turkey)
showcased innovative mobile platforms. - Laurent Lamblin (Everyone Invested,
Belgium) emphasized emotional aspects in investment strategies. - Asli Gulem
Gunduz (UPT Turkey) introduced niche digital finance solutions. - Nihat Narin
(Belbim, Turkey) highlighted the transformation of Istanbul Kart into a fintech
platform.

Read More


WRAPPING UP DAY 4 AT PULSECORE EVENTS ON DIGITAL BANKING EXCELLENCE, WE DELVED
INTO THE FASCINATING WORLD OF ARTIFICIAL INTELLIGENCE IN THE FINANCIAL SECTOR.

Day 4 at PulseCore Events showcased transformative insights on AI in the
financial sector: Kate Fitzgerald (UK Payment Systems Regulators) outlined
strategies for inclusive, secure, and competitive payment systems. Brinks
(Netherlands) highlighted AI-driven ATM outsourcing for enhanced security, fraud
detection, and customer experience. Joseph Mucheru (Jumo, Kenya) shared
AI-powered solutions driving financial inclusion in emerging markets. Estrella
Mota Perez (BBVA) emphasized evolving SME digital strategies with AI and
user-centric approaches. David Porter (Bank of England) explored AI's ethical
deployment and future potential. An inspiring day of collaboration and
innovation with 350 participants, driving the future of digital banking!

Read More


DAY ONE OF THE PULSECORE EVENTS ON DIGITAL BANKING EXCELLENCE HAS BEEN NOTHING
SHORT OF INSPIRING!

Day 1 of the PulseCore Events on Digital Banking Excellence delivered an
inspiring journey into the future of finance. From seamless remote account
opening to Open Finance's trillion-dollar potential, thought leaders shared
insights on mobile payments, app innovation, digital transformation, and
security. Highlights included personalized banking strategies, democratizing
access, and the rise of neo-banks like Salt Bank. With a spotlight on agility,
customer engagement, and cutting-edge solutions, the day set the stage for
reimagining digital banking. Stay tuned for Day 2’s focus on digital identity
and onboarding!

Read More


EXCITING INSIGHTS FROM DAY 2 AT PULSECORE EVENTS ON DIGITAL BANKING EXCELLENCE,
CENTERED ON THE THEME OF DIGITAL IDENTITY AND DIGITAL ONBOARDING!

Explore the highlights from an impactful day at PulseCore Events! Discussions
spanned transformative banking strategies, from enhancing physical branches into
experiential hubs to seamless digital onboarding in countries like Turkey and
Sweden. Industry leaders tackled pressing topics: Europe's lag in API adoption,
ING's innovative business onboarding process, AI's role in AML compliance, and
resilient business continuity strategies from Ukraine. Experts from HSBC,
MoraBanc, and Intesa San Paolo emphasized hyper-personalization, ESG, and open
finance's future. A convergence of traditional and neo-banking showcases the
relentless drive for digital excellence and customer-centric innovation. Stay
inspired!

Read More


DAY 3 AT PULSECORE EVENTS ON DIGITAL BANKING EXCELLENCE WAS A DYNAMIC JOURNEY
FILLED WITH INSIGHTS FROM INDUSTRY LEADERS. THEME WAS FINTECH!

Day 3 at PulseCore Events was packed with inspiring talks on digital banking
excellence, centered around Fintech innovation. Highlights included: - Tomas
Reytt (mBank, Czechia) explored mobile-first strategies in digitally mature
markets. - Halil Ozcan (Burgan Bank, Turkey) shared insights on building a
competitive bank and key trends like AI and hyper-personalization. - Felix Hospe
(Commerzbank, Germany) presented open banking strategies with real-world use
cases. - Igor Korotach (Quantum, USA) examined the intersection of traditional
finance and DeFi. - Gabriel Ayala (Bit2me, Spain) discussed Bitcoin's impact and
crypto opportunities for banks. - Levent Kazim Oguz (DenizBank, Turkey)
showcased innovative mobile platforms. - Laurent Lamblin (Everyone Invested,
Belgium) emphasized emotional aspects in investment strategies. - Asli Gulem
Gunduz (UPT Turkey) introduced niche digital finance solutions. - Nihat Narin
(Belbim, Turkey) highlighted the transformation of Istanbul Kart into a fintech
platform.

Read More


WRAPPING UP DAY 4 AT PULSECORE EVENTS ON DIGITAL BANKING EXCELLENCE, WE DELVED
INTO THE FASCINATING WORLD OF ARTIFICIAL INTELLIGENCE IN THE FINANCIAL SECTOR.

Day 4 at PulseCore Events showcased transformative insights on AI in the
financial sector: Kate Fitzgerald (UK Payment Systems Regulators) outlined
strategies for inclusive, secure, and competitive payment systems. Brinks
(Netherlands) highlighted AI-driven ATM outsourcing for enhanced security, fraud
detection, and customer experience. Joseph Mucheru (Jumo, Kenya) shared
AI-powered solutions driving financial inclusion in emerging markets. Estrella
Mota Perez (BBVA) emphasized evolving SME digital strategies with AI and
user-centric approaches. David Porter (Bank of England) explored AI's ethical
deployment and future potential. An inspiring day of collaboration and
innovation with 350 participants, driving the future of digital banking!

Read More


DAY ONE OF THE PULSECORE EVENTS ON DIGITAL BANKING EXCELLENCE HAS BEEN NOTHING
SHORT OF INSPIRING!

Day 1 of the PulseCore Events on Digital Banking Excellence delivered an
inspiring journey into the future of finance. From seamless remote account
opening to Open Finance's trillion-dollar potential, thought leaders shared
insights on mobile payments, app innovation, digital transformation, and
security. Highlights included personalized banking strategies, democratizing
access, and the rise of neo-banks like Salt Bank. With a spotlight on agility,
customer engagement, and cutting-edge solutions, the day set the stage for
reimagining digital banking. Stay tuned for Day 2’s focus on digital identity
and onboarding!

Read More


EXCITING INSIGHTS FROM DAY 2 AT PULSECORE EVENTS ON DIGITAL BANKING EXCELLENCE,
CENTERED ON THE THEME OF DIGITAL IDENTITY AND DIGITAL ONBOARDING!

Explore the highlights from an impactful day at PulseCore Events! Discussions
spanned transformative banking strategies, from enhancing physical branches into
experiential hubs to seamless digital onboarding in countries like Turkey and
Sweden. Industry leaders tackled pressing topics: Europe's lag in API adoption,
ING's innovative business onboarding process, AI's role in AML compliance, and
resilient business continuity strategies from Ukraine. Experts from HSBC,
MoraBanc, and Intesa San Paolo emphasized hyper-personalization, ESG, and open
finance's future. A convergence of traditional and neo-banking showcases the
relentless drive for digital excellence and customer-centric innovation. Stay
inspired!

Read More


DAY 3 AT PULSECORE EVENTS ON DIGITAL BANKING EXCELLENCE WAS A DYNAMIC JOURNEY
FILLED WITH INSIGHTS FROM INDUSTRY LEADERS. THEME WAS FINTECH!

Day 3 at PulseCore Events was packed with inspiring talks on digital banking
excellence, centered around Fintech innovation. Highlights included: - Tomas
Reytt (mBank, Czechia) explored mobile-first strategies in digitally mature
markets. - Halil Ozcan (Burgan Bank, Turkey) shared insights on building a
competitive bank and key trends like AI and hyper-personalization. - Felix Hospe
(Commerzbank, Germany) presented open banking strategies with real-world use
cases. - Igor Korotach (Quantum, USA) examined the intersection of traditional
finance and DeFi. - Gabriel Ayala (Bit2me, Spain) discussed Bitcoin's impact and
crypto opportunities for banks. - Levent Kazim Oguz (DenizBank, Turkey)
showcased innovative mobile platforms. - Laurent Lamblin (Everyone Invested,
Belgium) emphasized emotional aspects in investment strategies. - Asli Gulem
Gunduz (UPT Turkey) introduced niche digital finance solutions. - Nihat Narin
(Belbim, Turkey) highlighted the transformation of Istanbul Kart into a fintech
platform.

Read More




JOIN US FOR THE EXCELLENCE IN DIGITAL BANKING 4.0 – INTERNATIONAL SUMMIT!

Join Us for the Excellence in Digital Banking 4.0 – International Summit!

Date: May 20-23, 2025
Location: Istanbul, Turkey

Are you ready to shape the future of digital banking? Join industry leaders,
innovators, and global experts at the Excellence in Digital Banking 4.0 –
International Summit to unlock cutting-edge insights and strategies for the next
generation of banking.

Why Attend?

Engage with global banking pioneers sharing the latest trends and technologies.
Network with senior executives and industry disruptors from around the world.
Discover transformative ideas in fintech, AI, blockchain, cybersecurity, and
more.
Secure your spot today and be part of the digital revolution in banking! Don’t
miss this unique opportunity to lead, learn, and innovate at one of the most
anticipated events in digital finance.

Register now


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