www.myscript.com Open in urlscan Pro
2600:9000:20eb:200:17:b768:f240:93a1 Public Scan

Back to summary

URL:
https://www.myscript.com/privacy-policy/
Submission: On August 26 via api (August 26th 2021, 10:41:05 am UTC) from BE

Form analysis
0 forms found in the DOM

Text Content

* Technology
* Interactive ink
* Handwriting recognition

* Solutions
* iink APIsExternalLink
* NeboExternalLink
* Calculator 2
* Automotive

* Who we are
* Careers
* Contact

April 1, 2021 · Previous version

GENERAL PRIVACY INFORMATION FOR EVERYONE

This section gives you all the general information about your rights regarding
your personal identifying information that you share with MyScript, how to
contact us and what happens if we change this privacy policy.

If you choose to visit any of the MyScript websites (the “Sites”) and by using
MyScript software products and services (“MyScript Products”), you will be
agreeing to abide by all of the terms and conditions of this Privacy Policy
between you (“you” or “your”) and MyScript (“MyScript”, “us” or “we”). MyScript
strives to continuously develop innovative services to better serve the users of
our technology. We recognize that privacy is an important issue, so we design
and operate our services with the protection of your privacy in mind. This
Privacy Policy outlines the types of personal information we gather when you use
MyScript services or otherwise visit the Site, as well as some of the steps we
take to safeguard it. The following principles apply to the personal information
we ask for and that you provide to identify yourself. This information includes
your name, your physical address or your email address, and is further through
this document referred to as “personal identifying information”.

At any time, you have the right to access, modify or request deletion of the
personal identifying information we have about you, by contacting us
at legal@myscript.com, or the address stated below:

MyScript
3 rue de la Rainière, Parc Club du Perray
44339 Nantes Cedex 3
France

At any time you have the right to ask the port of your personal identifying
information that you have provided us with. We will provide you this information
in an electronic format. You are free to manage this file as you wish. All data
portability requests should be sent to legal@myscript.com. It is advised that if
you ever wish to delete an account you have with us that you port your personal
identifying information beforehand.

You have the right to formalize a claim or complaint about how we treat your
personal identifying information. The competent authority is the Commission
Nationale des Informations et des Libertés (CNIL) and can be contacted through
this link https://www.cnil.fr/fr/plaintes/.

SECURITY INFORMATION

MyScript takes appropriate security measures to protect against unauthorized
access to or unauthorized alteration, disclosure or destruction of data.
MyScript restricts access to your personal identifying information to employees
who need this information in order to operate, develop or improve our services.

CHILDREN

We do not knowingly collect personal identifying information from children under
the age of 16 and will delete all personal identifying information collected
from a person under the age of 16 as soon as possible after becoming aware of
it. In order to create a MyScript account you must be at least 16 years old. All
support requests for somebody under the age of 16 years old should be created by
and in the name of a parent or legal guardian. By using this Site and any
MyScript Products, you are representing to us that you are at least 16 years old
or have the permission of a parent or guardian.

AMENDMENTS TO PRIVACY POLICY

Please note this privacy policy may change from time to time. We expect most
such changes to be minor, but there may be changes that are more significant. We
will post those changes on this page and, if the changes are significant, we
will also provide a more prominent notice or inform you by e-mail. Each version
will be noted at the top of the page.

JUST BROWSING

This section gives you all the information you need to know about how we collect
and treat your personal identifying information through our websites.

WHAT DO WE COLLECT

MyScript collects limited personal identifying information your browser makes
available whenever you visit a website, in this case a MyScript website. This
log information includes your Internet Protocol address, browser type and
language, the date and time of your query.

HOW DO WE COLLECT

Through your browser and/or through cookies that may uniquely identify you.

WHAT DO WE USE IT FOR

We use this information for internal analytics purposes in order to operate,
develop and improve our websites and the services that they provide. We do not
use this information to target advertising on our websites or any other
websites. MyScript may use analytics tool providers in order to develop and
analyze use of some MyScript Products. The data collected by the analytics
providers will be used according to their respective privacy policies. You will
find more information about analytics data on our cookies page.

WHO DO WE SHARE IT WITH

We never sell your personal identifying information to any third parties.

We only share your personal identifying information with certain third-party
service providers (notably AWS) in order to back-up our data.

Please note that we have data protection addendums in place with all our third
party service providers that transfer your personal identifying information
outside of the European Union. These data protection addendums ensure that
sufficient measures are taken by our service providers to protect your personal
identifying information in accordance with the European regulation on data
protection (GDPR).

HOW LONG DO WE KEEP IT FOR

The information that is stored in a cookie is kept for no longer than 6 months.
All other information is kept for no longer than one year.

MYSCRIPT DEVELOPER

This section gives you all the information you need to know about how we collect
and treat your personal identifying information if you sign up to be a MyScript
developer through our developer site.

WHAT DO WE COLLECT

When signing up for an account you need to provide us with an email address &
password in order to create the account. If you do not provide this personal
identifying information, we will be unable to create your account and you will
be unable to use MyScript technology. We will also collect your IP address. You
can provide us with extra non obligatory personal identifying information such
as your full name, your company name, your position in the company, your town
and your country which we use to personalize your experience and for analytics
purposes.

If you decide to develop using our technology and wish to buy licenses or
digital ink cartridges we will also ask you for your payment information,
including a credit card number. This information is obligatory in order to be
able to distribute any application you develop using MyScript technology. If you
do not provide us with this information we will be unable to process payments.

HOW DO WE COLLECT

This personal identifying information is collected through an online form when
creating an account. For your information, this account can also be used if you
register as a Nebo user.

WHAT DO WE USE IT FOR

We use this personal identifying information to contact you with developer news,
and technology updates etc. We may also contact you about research projects in
order to improve our technology or to propose preferential commercial terms.

You may unsubscribe at any time by logging into your account
here: https://sso.myscript.com/login.

Once logged in you can change all your preferences about emails that you receive
in your profile under the section “communication”.

WHO DO WE SHARE IT WITH

We never sell your personal identifying information to any third parties.

We only share your personal identifying information with certain third party
service providers (notably AWS, Chargify and Mailchimp) in order to back-up our
data, complete payment operations and organize our mailing lists.

HOW LONG DO WE KEEP IT FOR

In order to maintain your account active we keep your personal identifying
information until you delete your account. You can delete your account in your
profile at any moment. Once you delete your account it can take up to 12 months
for back-up copies to be overwritten. If your account is inactive for more than
24 months in a row we will send you a warning email asking you to log in. If you
do not do this within 2 months we will delete your account. Please be aware that
once an account is deleted it cannot be reactivated, the decision is
irreversible.

In order to respect our financial legal obligations we may have to keep
financial details longer (such as copies of invoices that we have issued).

FORUM POSTS

If you choose to post on our developer forum your post and your name will be
visible for all other forum visitors. Your posts will remain visible until you
delete your account. At this moment your posts will automatically be deleted.

NEBO USER

This section gives you all the information you need to know about how we collect
and treat your personal identifying information if you are a Nebo user. It
notably describes how we protect your Nebo notes.

WHAT DO WE COLLECT

As a Nebo user, you may choose to create a MyScript account or not. As a Nebo
user, you have the option to create a MyScript account. Doing so will enable you
to synchronize your notes with a cloud storage service (available in Nebo Pro
for iOS, and Nebo for Android and Windows). When signing up for an account, you
need to provide us with an email address & password in order to create the
account. If you do not provide this personal identifying information we will be
unable to create your account and so you will be unable to synchronize your Nebo
notes to a third-party cloud storage service. You can provide us with extra non
obligatory personal identifying information such as your full name, your company
name, your position in the company, your town and your country which we use to
personalize your experience and for analytics purposes.

HOW DO WE COLLECT

This personal identifying information is collected through an online form when
creating an account. For your information, this account can also be used if you
register to become a MyScript developer.

WHAT DO WE USE IT FOR

We use your personal identifying information for the two purposes below:

1. to allow you to synchronize your Nebo notes to a cloud storage service and
or view or share your Nebo notes through Nebo Cloud, and
2. to contact you with Nebo news & updates and/ or about research projects in
order to improve our technology if you opted-in to these categories. At any
time, you may opt-in and out from our mailing lists in your account
settings.

You may unsubscribe at any time by logging into your account
here: https://sso.myscript.com/login.

Once logged in you can change all your preferences about emails that you receive
in your profile under the section “communication”.

WHO DO WE SHARE IT WITH

We never sell your personal identifying information to any third parties.

We only share your personal identifying information with certain third-party
service providers (notably AWS, Intercom, MailChimp).

HOW LONG DO WE KEEP IT FOR

YOUR NEBO NOTES’ CONTENT

The content of your Nebo notes is automatically stored locally on your device.
We have no access to your Nebo notes through your device. MyScript enables you
to use Nebo Cloud to view and share your Nebo notes and third-party cloud
storage services (such as Dropbox, Google Drive or iCloud) that allow you to
synchronize your Nebo notes via these online storage platforms. If you use any
available cloud platform, you will be given the choice to enable the sharing of
your notes with MyScript. MyScript will only access the content of your Nebo
notes if you enable the sharing option in the settings. You may enable or
disable this option at any time. If you enable this option, we will pseudonymize
the link between your personally identifying information and your Nebo notes so
that your notes become anonymous for MyScript research teams. We will still be
able to trace your Nebo note back to your account in order to delete your notes
either upon your request (contact legal@myscript.com) or automatically when you
delete your account. Disabling the sharing option does not delete your notes
from our servers. Please note that once deleted it can take up to 12 months for
back-up copies to be overwritten. We use the content of your Nebo notes in order
to develop and improve our algorithm and conduct research. Only specific
authorized employees of MyScript will have access to a note and always
anonymously.

Please note that although MyScript research teams will be unable to link your
Nebo note to your MyScript account, the MyScript support team may ask your
permission to access a Nebo note in order to solve any support ticket that you
have opened. In this case the MyScript support team could possibly link your
note to your MyScript account. For more information about the way we treat your
personal identifying information when you open a support ticket, please read our
“Support request” section.

ANALYTICS

MyScript Nebo for iOS and Android use Flurry analytics tool. The data collected
by Flurry is directly related to your interaction with MyScript Nebo for iOS and
Android such as settings preferences, gestures performed, use of user interface
elements. Information about the device you use may also be collected such as the
device model, the language installed on the device, the version of your
operating system, the carrier whom you are with and the IP address (personal
identifying information). For more information about Flurry collecting data,
please refer to https://policies.oath.com/us/en/oath/privacy/index.html.

MyScript Nebo for iOS and Android also use Firebase for crash reporting and as
an analytics tool. The data collected by Firebase is directly related to your
interaction with the Software such as settings preferences, gesture performed,
use of user interface elements, the in-app purchases of the Software, and
installation UUID (for crash reporting purposes). Information about the device
you use may also be collected such as the device model, the language installed
on the device, the version of your operating system, the carrier whom you are
with and the IP address (personal identifying information). For more information
about how Firebase collects data in order to provide Firebase Crashlytics
service, please refer to https://policies.google.com/privacy#intro.

The data collected by Firebase for performance monitoring includes general
device information, such as model, OS, and orientation, carrier, country etc.
For more information about data collected for performance monitoring services
provided by Firebase, please refer
to https://support.google.com/firebase/answer/6318039#perfmon.

Nebo for Windows uses App Center analytics tool. The data collected by App
Center is directly related to your interaction with Nebo for Windows such as
settings preferences, gestures performed, use of user interface elements.
Information about the device you use may also be collected such as the device
model, the language installed on the device, the version of your operating
system, the carrier whom you are with and your location.

For more information about App Center collecting data, please refer
to https://privacy.microsoft.com/fr-fr/privacystatement.

NEBO CLOUD

This section gives you all the information you need to know about how we collect
and treat your personal identifying information if you are a Nebo Cloud user. It
notably describes how we protect your Nebo notes.

WHAT DO WE COLLECT

If you choose to use Nebo Cloud services as part of your MyScript account, Nebo
notes shared using this service will be stored on our third party secured
servers. We may run analytic reports to gather data such as size, creation date
and number of pages on these files, however we will not access the contents
unless you have accepted to share as described above in the Nebo User section.

We may also store the names and e-mail addresses of your contacts in order to
create a contact list that you may use within Nebo Cloud but only if you opt-in
to this.

HOW DO WE COLLECT

The information concerning your contacts is collected through your account when
you enter the name and e-mail address.

The analytical information is collected through our servers when you publish to
Nebo Cloud.

WHAT DO WE USE IT FOR

We use this information for the two purposes below:

1. to allow you to easily and quickly share and/or view your Nebo notes with
your contacts through the Nebo Cloud;
2. to collect anonymous data about how the Nebo Cloud service is used by our
clients.

WHO DO WE SHARE IT WITH

We never sell your personal identifying information to any third parties.

We only share your personal identifying information with certain third-party
service providers (notably AWS in order to store and back-up the data).

Please note that we have data protection addendums in place with all our
third-party service providers that transfer your personal identifying
information outside of the European Union. These data protection addendums
ensure that sufficient measures are taken by our service providers to protect
your personal identifying information in accordance with the European regulation
on data protection (GDPR).

HOW LONG DO WE KEEP IT FOR

We keep your personal identifying information and all data shared on Nebo Cloud
until you delete your account. You can delete your account in your profile at
any moment. Once you delete your account it can take up to 12 months for back-up
copies to be overwritten. If your account is inactive for more than 24 months in
a row we will send you a warning email asking you to sign in. If you do not do
this within 2 months we will delete your account. Please be aware that once an
account is deleted it cannot be reactivated, the decision is irreversible.

MYSCRIPT CALCULATOR USER

IOS

MyScript Calculator for iOS uses Flurry analytics tool. The data collected by
Flurry is directly related to your interaction with MyScript Calculator iOS 2.0
such as settings preferences, gesture performed, use of user interface elements.
Information about the device you use may also be collected such as the device
model, the language installed on the device, the version of your operating
system, the carrier whom you are with and the IP address (personal identifying
information).

For more information about Flurry collecting data, please refer
to https://policies.oath.com/us/en/oath/privacy/index.html.

ANDROID

MyScript Calculator for Android uses Firebase for crash reporting and for
performance monitoring. The data collected by Firebase for crash reporting
includes installation UUID (universally unique identifier) and crash traces.
This data helps MyScript to associate crash data with specific instances of
MyScript Calculator for Android. Crash traces and their associated identifiers
are kept for 90 days. For more information about how Firebase collects data in
order to provide service of Firebase Crashlytics, please refer
to https://policies.google.com/privacy#intro.

For more information about how Firebase collects data through Google Analytics
solution, please refer
to https://support.google.com/firebase/answer/6318039#perfmon.

SUPPORT REQUEST

This section gives you all the information you need to know about how we collect
and treat your personal identifying information if you ever make a support
request through our support portal.

WHAT DO WE COLLECT

When you request support via our support portal you will need to have an active
account and provide us with your email address. This personal identifying
information is necessary so that we can process your request and contact you
with any questions we may have in order to clarify and resolve your request.
Without this personal identifying information the request will not be processed.
If your request is about your Nebo notes we may also need access to your notes
in order to carry out a technical analysis and solving the problem.

HOW DO WE COLLECT

We collect this via an online form.

If your support request requires further information (such as your notebook
content) we will ask for this via email, however you may send your notes to us
straight away if you wish or if you need to.

WHAT DO WE USE IT FOR

We use this personal identifying information to contact you about your support
request. We may find that your support request is particularly challenging and
as such wish to conduct research. If your request requires us to start a
research project we may contact you asking for more information or inviting you
to take part in the potential research project.

WHO DO WE SHARE IT WITH

We never sell your personal identifying information to any third parties.

We only share your personal identifying information with certain third party
service providers (notably AWS, Mailchimp, Dropbox and Freshdesk) in order to
back-up our data, organize our mailing lists and provide support services.

HOW LONG DO WE KEEP IT FOR

All support requests and associated files, such as .nebo files, are kept on
record until you delete your account, unless you specifically ask for them to be
deleted earlier in your request or through legal@myscript.com. Once your account
is deleted we automatically delete all information attached to it. Please note
that once deleted it can take up to 12 months for back-up copies to be
overwritten.

TECHNOLOGY PARTNER

This section gives you all the information you need to know about how we collect
and treat your personal identifying information if you or your company have
entered into a contract with MyScript, notable a technology partnership.

WHAT DO WE COLLECT

When your company enters into a contract with MyScript such as a technology
partnership agreement we need the name, email, address, position of certain
people in the company such as the signatory, the accounts and the technology
officer. This personal identifying information is obligatory in order to ensure
the legality of the contract and correctly manage the administration of the
contract. If you do not provide this personal identifying information, we will
be unable to execute any possible agreement or partnership.

HOW DO WE COLLECT

We collect this personal identifying information through the contract and
through our technology portal where you may ask for support and deliveries.

This personal identifying information may be directly provided by you or by your
company.

WHAT DO WE USE IT FOR

We use this personal identifying information to contact you about the contract
and/or the technology, in order to provide you with support, or ask for billing
information.

If you are a commercial contact, you will also be contacted about our upcoming
events or technology developments.

WHO DO WE SHARE IT WITH

We never sell your personal identifying information to any third parties.

We only share your personal identifying information with certain third party
service providers (notably AWS, Mailchimp and Salesforce) in order to back-up
our data, organize our mailing lists and organize our contracts.

HOW LONG DO WE KEEP IT FOR

We keep this personal identifying information for 5 years after the end of a
contract. However due to our legal obligation (notably financial obligations) we
may have to keep this information longer.

CONFERENCE OR EVENT ATTENDEE

This section gives you all the information you need to know about how we collect
and treat your personal identifying information if you have attended or are
planning to attend an event or conference that MyScript has organized or where
MyScript is present.

WHAT DO WE COLLECT

If you wish to attend a MyScript event or conference, we will need to collect
your name, email address and company name in order to ensure your registration.
However we may ask you for other non-obligatory personal identifying information
such as your telephone number, job position and postal address which helps us
manage our contacts and better inform you.

We may also meet you at a conference or event that we are not organizing and
exchange your contact information, such as your name, company and email address
(for example through a business card). You freely give this personal identifying
information to MyScript in order that we may contact you about products, news
and/or events that may be of interest to you.

HOW DO WE COLLECT

We try and attract the greatest range of people possible and so we may use third
party services such as Meetup or Eventbrite, as well as an online form on our
websites. Equally, we may also collect such personal identifying information
through your business card if you have given a copy to one of our
representatives.

WHAT DO WE USE IT FOR

We will use the personal identifying information to contact you about future
events, conferences, MyScript news and technology updates. We will also use the
personal identifying information to identify and register you at the event or
conference.

WHO DO WE SHARE IT WITH

We never sell your personal identifying information to any third parties.

We only share your personal identifying information with certain third party
service providers (notably AWS, Mailchimp, Salesforce and Eventbrite) in order
to back-up our data, organize our mailing lists and organize our contracts and
our events or conferences.

HOW LONG DO WE KEEP IT FOR

Your personal identifying information will be kept for 3 years unless you ask to
delete this information beforehand.

JOB CANDIDATE

This section gives you all the information you need to know about how we collect
and treat your personal identifying information if you wish to apply for a job
opportunity through our website or if you wish to send us your CV.

WHAT DO WE COLLECT

When you apply for a job online we will ask you for your CV, your name, email
address, postal address and telephone number. This personal identifying
information is necessary, without it we will not be able to process your
application.

HOW DO WE COLLECT

We ask you to fill out a form on our website or send an email to MyScript Human
Resources team with your CV attached.

We equally receive propositions from third party recruiters that we work with
directly, but we never share your CV with these recruiters.

WHAT DO WE USE IT FOR

Contacting you about job opportunities that could interest you or contacting you
about a job that you have applied for. We will never contact you for any other
reason.

WHO DO WE SHARE IT WITH

We never sell your personal identifying information to any third parties.

We only share your personal identifying information with certain third-party
service providers (notably AWS) in order to back-up our data.

HOW LONG DO WE KEEP IT FOR

We will keep a copy of your CV and other personal identifying information for 2
years unless you expressly ask us to keep it for longer.

USER RESEARCH PROJECT PARTICIPANT

This section gives you all the information you need to know about how we collect
and treat your personal identifying information if you have participated or are
planning to participate in a user research project with MyScript or via an
online meeting (ex. Skype meeting) with MyScript teams.

WHAT DO WE COLLECT

When you wish to participate in a user research project with MyScript, we may
ask you for the following non-obligatory personal data: your name, surname,
email, telephone number, native language, current country and city, year of
birth, occupation, level of studies, gender. If you don’t provide us the
personal identifying information needed for a specific project, we will not be
able to take your participation into account. As such, we may not be able to
contact you about user research projects nor for delivering any possible
compensation to you in the framework of a user research project.

HOW DO WE COLLECT

The MyScript User Research team will choose a communication channel that best
fits the user research project. As such, we may ask you, for instance, to fill
out an online form, to reply to questions by email or via face-to-face
interviews (online or not). If our teams match your profile with a user research
project, they will send you a User Agreement. In certain cases, they may ask
your written authorization to register your voice and your image.

WHAT DO WE USE IT FOR

We use your personal data for contacting you about user research projects that
could interest you and for delivering to you any possible compensation in the
framework of a user research project. The MyScript User Research team will never
contact you for any other reason than user research projects.

WHO DO WE SHARE IT WITH

We never sell your personal identifying information to any third parties.

We only share your personal identifying information with certain third-party
service providers (notably, Alchemer, MailChimp, Apple TestFlight, HockeyApp and
Intercom, which servers could be located outside the European Union).

HOW LONG DO WE KEEP IT FOR

Your personal identifying information will be kept up to 50 years, except if:

1. you ask us to delete this data before the period of 50 years, or
2. we delete your data before the period of 50 years (in case the research data
will not be used anymore before this period)

* We use cookies and similar technologies to provide you with the best possible
experience on our website (for personalization, analytics and performance).
Accept Personalize

* Interactive ink
* Handwriting recognition
* APIs for developersExternalLink
* Automotive

* NeboExternalLink
* Calculator 2
* App support ExternalLink
* Retired apps

* Who we are
* Careers
* Contact
* Media kit

🦄 We are hiring!
*
*
*

DeutschEnglishEspañolFrançaisItaliano日本語한국어PortuguêsРусский简体中文繁體中文
English

www.myscript.com Open in urlscan Pro 2600:9000:20eb:200:17:b768:f240:93a1 Public Scan

Form analysis 0 forms found in the DOM

Text Content

www.myscript.com Open in urlscan Pro
2600:9000:20eb:200:17:b768:f240:93a1 Public Scan

Form analysis
0 forms found in the DOM