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    <p class="features my-3 d-flex justify-content-center flex-lg-row flex-column">✅ Get the latest insights, reports, and eBooks<span></span>✅ See feedback management tips and best practices<span></span>✅ Be the first to hear about platform
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<form class="ntgt-form mt-0" data-redirect="SuccessMessage" data-action="https://go.netigate.net/l/294052/2019-04-26/4f5xp8" data-form-title="INTL – Newsletter – email only (Inbound)" data-ajax-url="https://www.netigate.net/wp-admin/admin-ajax.php"
  data-language="en" data-hs-cf-bound="true">
  <div class="form--wrapper input-group pt-2 text-center d-block">
    <div class="form-group-single mx-auto" style="max-width: 640px;">
      <div class="input-group">
        <label for="inputEmail3633923" class="d-none">Email</label>
        <input type="email" class="form-control ntgt_email" id="inputEmail3633923" placeholder="Email" required="">
        <span class="input-group-btn">
          <button type="submit" class="btn btn-netigate-pale-pink mql-submit" style="width: auto!important;" data-regular-text="Subscribe" data-loading-text="Loading...">Subscribe</button>
        </span>
        <input type="hidden" class="ntgt_country" value="Germany">
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    <p class="disclaimer mt-4 mb-0" style="font-size: 10px;">By submitting the form, you agree to Netigate's <a target="_blank" href="/legal/#termsofservice">terms and conditions and order processing agreement</a> and acknowledge that you have read
      Netigate's <a target="_blank" href="/legal/#privacypolicy">privacy policy</a>.</p>
    <p class="features my-3 d-flex justify-content-center flex-lg-row flex-column">✅ Get the latest insights, reports, and eBooks<span></span>✅ See feedback management tips and best practices<span></span>✅ Be the first to hear about platform
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Text Content

 * Solutions
   * * * Solutions
         * Netigate CXUnderstand your customers
         * Netigate EXUnderstand your team
         * Netigate ConsultingExpert feedback insights
     * * Products
         * EngageTrack employee engagement and get improvement recommendations
         * LumoaVisit the website of Lumoa, now part of Netigate, to see how you
           can use the voice of your customers to make better business decisions
         * FeedbackConduct your surveys with our easy-to-use tool
     * * Use cases
       * 
       
       * ELLEVIO
         
         "Netigate’s capacity to analyse text is magic."
         
         All use cases
 * Customers
   * * * Read more
         * BlogExplore articles and insights
         * Case studiesSee how other companies are benefiting from Netigate
         * Brochures 
     * * Customer Case
       * 
       
       * ELLEVIO
         
         
 * Plans & pricing
 * Resources
   * * * Learn
         * Free online courses 
         * Events 
         * EBooks 
         * Reports 
     * * Support
         * Help center 
         * Video tutorials 
         * Onboarding 
         * Netigate academy 
     * * Company
         * About us 
         * Careers 
         * Press 
         * Contact 

 * Login
   * Netigate
     Feedback
   * Netigate
     Engage

 * English
   * Deutsch
   * Svenska
   * Norsk

Book a demo
Free trial
 * Solutions
   * * * Solutions
         * Netigate CXUnderstand your customers
         * Netigate EXUnderstand your team
         * Netigate ConsultingExpert feedback insights
     * * Products
         * EngageTrack employee engagement and get improvement recommendations
         * LumoaVisit the website of Lumoa, now part of Netigate, to see how you
           can use the voice of your customers to make better business decisions
         * FeedbackConduct your surveys with our easy-to-use tool
     * * Use cases
       * 
       
       * ELLEVIO
         
         "Netigate’s capacity to analyse text is magic."
         
         All use cases
 * Customers
   * * * Read more
         * BlogExplore articles and insights
         * Case studiesSee how other companies are benefiting from Netigate
         * Brochures 
     * * Customer Case
       * 
       
       * ELLEVIO
         
         
 * Plans & pricing
 * Resources
   * * * Learn
         * Free online courses 
         * Events 
         * EBooks 
         * Reports 
     * * Support
         * Help center 
         * Video tutorials 
         * Onboarding 
         * Netigate academy 
     * * Company
         * About us 
         * Careers 
         * Press 
         * Contact 

 * Login
   * Netigate
     Feedback
   * Netigate
     Engage

 * English
   * Deutsch
   * Svenska
   * Norsk

Book a demo
Free trial


TURN FEEDBACK
INTO RESULTS

MEET THE LEADING EUROPEAN
EXPERIENCE MANAGEMENT SOLUTION

Capture feedback from both employees and customers, understand what matters to
them, and drive actions that increase your KPIs up to 3 times.

Book a demo
Free trial



CUSTOMER EXPERIENCE

All surveys and feedback from other sources in one place. Increase NPS, CES,
CSat, and more.

More about Netigate CX


EMPLOYEE EXPERIENCE

What drives employee satisfaction and engagement? Find out, take action, and
increase retention.

More about Netigate EX


CONSULTING

Engage with our team of experts in your journey to deliver great experiences to
customers and employees.

More about Netigate Consulting




NETIGATE ACQUIRES LUMOA TO GIVE BIRTH TO THE LEADING EUROPEAN EXPERIENCE
MANAGEMENT SOLUTION


WHAT'S IN IT FOR YOU:

 * Full GDPR compliance and ISO certified
 * Your data stored in EU servers
 * Get started in a few days




In Spring 2024, Netigate and Lumoa have joined forces to become the leading
force for experience management in Europe.

“We are setting a new standard for how companies all across Europe can leverage
customer and employee feedback to build sustainable growth and happiness.”

Read more


WHAT'S IN IT FOR YOU:

 * Full GDPR compliance and ISO certified
 * Your data stored in EU servers
 * Get started in a few days




WE WANTED MORE THAN JUST SURVEY CAPABILITIES.


WE WANTED SOMETHING THAT COULD PROVIDE INSIGHTS AND ADD VALUE.

STEPHEN RILEY

Head of Operations


Read more

GATHER FEEDBACK


CREATE ANY SURVEY IN A MATTER OF MINUTES

Make continual, consistent improvements to delight your customers every step of
the way.


 * Customisable templates to get you started right away
 * Distribute your surveys via email, phone, website, QR code, and more
 * Link survey data to your CRM, HR management system, or internal database

More about surveys

Generative AI


FIND THE RIGHT ANSWER WITH OUR GENERATIVE AI

Make continual, consistent improvements to delight your customers every step of
the way.


 * Get clear summaries from thousands of feedback to share in one click
 * Find answers from our GenAI, based on what customers and employees say in
   their feedback
 * Set AI filters to track feedback about specific topics across all sources

More about Generative AI

Analyse and understand


UNDERSTAND WHAT PEOPLE TRULY CARE ABOUT

Make continual, consistent improvements to delight your customers every step of
the way.


 * Have surveys and all sources of feedback (online reviews, support calls,
   chats) in one place
 * See what impacts your KPIs and by how much, so you can prioritise for maximum
   results
 * Share and take action to give your customers and employees exactly what they
   want

More about analytics



LEARN MORE ABOUT EXPERIENCE MANAGEMENT


GET MORE INSIGHTS

ANALYSING SURVEY RESULTS: A STEP-BY-STEP GUIDE TO DRIVE YOUR BUSINESS

Your survey has done its job and the answers have been collected. Now you're
standing in front of the results
 * Customer experience, Survey tips, Surveys
 * Nov 14
 * 9 min read

2025’S BEST CUSTOMER EXPERIENCE CONFERENCES YOU CAN’T MISS

As businesses adapt to the ‘digital everything’ era, how customers interact with
brands has transformed,…

 * Customer experience
 * Oct 24
 * 5 min read

HOW TO CREATE COMPELLING E-COMMERCE SURVEYS

When you provide your offer online you lose the personal face-to-face contact
you get with customers in bricks-and-mortar stores. It
 * Customer experience, Surveys
 * Oct 18
 * 11 min read

ANALYSING SURVEY RESULTS: A STEP-BY-STEP GUIDE TO DRIVE YOUR BUSINESS

Your survey has done its job and the answers have been collected. Now you're
standing in front of the results
 * Customer experience, Survey tips, Surveys
 * Nov 14
 * 9 min read

2025’S BEST CUSTOMER EXPERIENCE CONFERENCES YOU CAN’T MISS

As businesses adapt to the ‘digital everything’ era, how customers interact with
brands has transformed,…

 * Customer experience
 * Oct 24
 * 5 min read

HOW TO CREATE COMPELLING E-COMMERCE SURVEYS

When you provide your offer online you lose the personal face-to-face contact
you get with customers in bricks-and-mortar stores. It
 * Customer experience, Surveys
 * Oct 18
 * 11 min read

ANALYSING SURVEY RESULTS: A STEP-BY-STEP GUIDE TO DRIVE YOUR BUSINESS

Your survey has done its job and the answers have been collected. Now you're
standing in front of the results
 * Customer experience, Survey tips, Surveys
 * Nov 14
 * 9 min read

2025’S BEST CUSTOMER EXPERIENCE CONFERENCES YOU CAN’T MISS

As businesses adapt to the ‘digital everything’ era, how customers interact with
brands has transformed,…

 * Customer experience
 * Oct 24
 * 5 min read

HOW TO CREATE COMPELLING E-COMMERCE SURVEYS

When you provide your offer online you lose the personal face-to-face contact
you get with customers in bricks-and-mortar stores. It
 * Customer experience, Surveys
 * Oct 18
 * 11 min read




ANALYSING SURVEY RESULTS: A STEP-BY-STEP GUIDE TO DRIVE YOUR BUSINESS

Your survey has done its job and the answers have been collected. Now you're
standing in front of the results
 * Customer experience, Survey tips, Surveys
 * Nov 14
 * 9 min read

THE 8 DRIVERS OF EMPLOYEE ENGAGEMENT

At Netigate, we've combined our own experience with in-depth research to uncover
what factors are actually driving employee engagement.
 * Employee experience
 * Aug 3
 * 4 min read

7 WAYS TO BOOST SURVEY RESPONSE RATE EASILY

Surveys are everywhere. Online stores ask customers to rate their purchases. Gas
stations and convenience…

 * Survey tips, Surveys
 * Nov 28
 * 9 min read

2025’S BEST CUSTOMER EXPERIENCE CONFERENCES YOU CAN’T MISS

As businesses adapt to the ‘digital everything’ era, how customers interact with
brands has transformed,…

 * Customer experience
 * Oct 24
 * 5 min read

HOW TO CREATE COMPELLING E-COMMERCE SURVEYS

When you provide your offer online you lose the personal face-to-face contact
you get with customers in bricks-and-mortar stores. It
 * Customer experience, Surveys
 * Oct 18
 * 11 min read

GUIDE TO CREATING CUSTOMER SURVEYS WITH NETIGATE

One of the best ways to assess customers’ feelings about your business,
products, and brands…

 * Survey tips, Surveys
 * Oct 3
 * 14 min read

CUSTOMER SURVEY SOFTWARE – THE ULTIMATE TOOL FOR DATA-DRIVEN DECISIONS 

people will forget what you said, people will forget what you did, but they
will…

 * Surveys
 * Oct 3
 * 12 min read

CREATING AND ENHANCING YOUR CUSTOMER ENGAGEMENT STRATEGY

A killer brand strategy with appealing optics and top-grade products is only
half the battle…

 * Customer experience
 * Aug 30
 * 10 min read

CUSTOMER EXPERIENCE IN TELCO: ENHANCING TELECOM CX 2025 AND BEYOND.

Although it may not seem relevant in 2024, the telecommunications (telco) sector
emerged relatively unscathed…

 * Customer experience
 * Aug 8
 * 11 min read


NETIGATE IN ACTION

Book a demo and talk to a Netigate expert or try it out on your own with a free
trial.

Book a demo
Free trial



SIGN UP TO OUR MONTHLY NEWSLETTER AND GET THE LATEST INSIGHTS

Email Subscribe

By submitting the form, you agree to Netigate's terms and conditions and order
processing agreement and acknowledge that you have read Netigate's privacy
policy.

✅ Get the latest insights, reports, and eBooks✅ See feedback management tips and
best practices✅ Be the first to hear about platform enhancements and features


ALMOST THERE!

Please confirm your email address by clicking the link in the email we just sent
you.

SOLUTIONS

 * Employee Experience
 * Customer Experience
 * Surveys
 * Consulting

 * Employee Experience
 * Customer Experience
 * Surveys
 * Consulting

GET STARTED

 * Free trial
 * Plans and pricing
 * Price request
 * Get sample survey
 * Student account

 * Free trial
 * Plans and pricing
 * Price request
 * Get sample survey
 * Student account

PRODUCTS

 * Netigate Engage
 * Netigate Feedback
 * Netigate feat. Lumoa

 * Netigate Engage
 * Netigate Feedback
 * Netigate feat. Lumoa

RESOURCES

 * Blog
 * eBooks
 * Case studies
 * Reports
 * Events
 * Brochures

 * Blog
 * eBooks
 * Case studies
 * Reports
 * Events
 * Brochures

LEARN

 * Netigate academy
 * Help centre
 * Video tutorials
 * Onboarding
 * Free online courses

 * Netigate academy
 * Help centre
 * Video tutorials
 * Onboarding
 * Free online courses

COMPANY

 * About us
 * Contact
 * Careers We’re hiring!
 * Press

 * About us
 * Contact
 * Careers We’re hiring!
 * Press


SIGN UP TO OUR MONTHLY NEWSLETTER AND GET THE LATEST INSIGHTS

Email Subscribe

By submitting the form, you agree to Netigate's terms and conditions and order
processing agreement and acknowledge that you have read Netigate's privacy
policy.

✅ Get the latest insights, reports, and eBooks✅ See feedback management tips and
best practices✅ Be the first to hear about platform enhancements and features


ALMOST THERE!

Please confirm your email address by clicking the link in the email we just sent
you.



  Copyright © 2024 Netigate AB, Drottninggatan 25, 111 51, Stockholm, Sverige 

 * English
   * Deutsch
   * Svenska
   * Norsk

 * Trust Center
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 * Legal
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 * Terms & Conditions


 * Trust Center
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 * Terms & Conditions

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  Copyright © 2024 Netigate AB,
Drottninggatan 25, 111 51, Stockholm, Sverige

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