help.wetransfer.com Open in urlscan Pro
104.16.53.111  Public Scan

Submitted URL: https://wetransfer.zendesk.com/hc/en-us/requests/new
Effective URL: https://help.wetransfer.com/hc/en-us/requests/new
Submission: On March 25 via api from IE — Scanned from DE

Form analysis 2 forms found in the DOM

GET /hc/en-us/search

<form role="search" class="search" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="search" name="query"
    id="query" placeholder="What can we help you with?" autocomplete="off" aria-label="What can we help you with?"></form>

POST /hc/en-us/requests

<form id="new_request" class="request-form" data-form="" data-form-type="request" action="/hc/en-us/requests" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="hidden"
    name="authenticity_token" value="hc:requests:client:hUesOQmyftgYsI6dNcizFT3PGoSE8k44cksfhTZ_tU9dCjnXiWAux2Ea3cSwf8d7sSfgFlnl_NwNEleKLHxWnw" data-hc-status="ready">
  <div class="form-field select optional request_ticket_form_id"><label for="request_issue_type_select">Got a question? Need a hand? Or just want to chat? You've come to the right place! If something's gone wrong, please be as descriptive as you
      can—screenshots, video recordings, and details like your device type or browser version will help us to get you back on track as quickly as possible. </label>
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      aria-label="Got a question? Need a hand? Or just want to chat? You've come to the right place! If something's gone wrong, please be as descriptive as you can—screenshots, video recordings, and details like your device type or browser version will help us to get you back on track as quickly as possible. "
      autofocus="autofocus" style="display: none;">
      <option data-url="https://help.wetransfer.com/hc/en-us/requests/new" value="-">-</option>
      <option data-url="https://help.wetransfer.com/hc/en-us/requests/new?ticket_form_id=360001392052" value="360001392052">I have trouble signing into my account</option>
      <option data-url="https://help.wetransfer.com/hc/en-us/requests/new?ticket_form_id=208746" value="208746">I've accidentally uploaded the wrong files</option>
      <option data-url="https://help.wetransfer.com/hc/en-us/requests/new?ticket_form_id=61589" value="61589">Trouble receiving confirmation emails</option>
      <option data-url="https://help.wetransfer.com/hc/en-us/requests/new?ticket_form_id=61225" value="61225">I have a question about my WeTransfer Pro subscription</option>
      <option data-url="https://help.wetransfer.com/hc/en-us/requests/new?ticket_form_id=360000810072" value="360000810072">I have a question about my WeTransfer Account</option>
      <option data-url="https://help.wetransfer.com/hc/en-us/requests/new?ticket_form_id=360000742411" value="360000742411">I have a question about verification</option>
      <option data-url="https://help.wetransfer.com/hc/en-us/requests/new?ticket_form_id=360000019063" value="360000019063">I have a question about Legal &amp; Privacy matters</option>
      <option data-url="https://help.wetransfer.com/hc/en-us/requests/new?ticket_form_id=360000007663" value="360000007663">I would like to report spam/phishing</option>
      <option data-url="https://help.wetransfer.com/hc/en-us/requests/new?ticket_form_id=360000104743" value="360000104743">I have a question relating to the Paper app</option>
      <option data-url="https://help.wetransfer.com/hc/en-us/requests/new?ticket_form_id=243603" value="243603">I have a question about the Collect app</option>
      <option data-url="https://help.wetransfer.com/hc/en-us/requests/new?ticket_form_id=61235" value="61235">I would like to suggest a feature</option>
      <option data-url="https://help.wetransfer.com/hc/en-us/requests/new?ticket_form_id=360000020666" value="360000020666">Other</option>
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  </div>
</form>

Text Content

 * Home
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 * Contact Support


Help Center
 * About us
 * English English Français Español Italiano Nederlands Deutsch
 * Contact Support
 * 

All Systems Operational
 1. WeTransfer Support
 2. Submit a request


SUBMIT A REQUEST

Got a question? Need a hand? Or just want to chat? You've come to the right
place! If something's gone wrong, please be as descriptive as you
can—screenshots, video recordings, and details like your device type or browser
version will help us to get you back on track as quickly as possible. -- I have
trouble signing into my account I've accidentally uploaded the wrong files
Trouble receiving confirmation emails I have a question about my WeTransfer Pro
subscription I have a question about my WeTransfer Account I have a question
about verification I have a question about Legal & Privacy matters I would like
to report spam/phishing I have a question relating to the Paper app I have a
question about the Collect app I would like to suggest a feature Other

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