www.hims.com Open in urlscan Pro
2606:4700:4400::6812:2b43  Public Scan

Form analysis
1 forms found in the DOM

#

<form novalidate="" autocomplete="on" action="#" data-airgap-id="69">
  <div class="email-capturestyle__EmailCaptureField-sc-mqvkhe-8 eBrdyT"><input type="email" name="emailValue" tabindex="0" class="email-capturestyle__EmailCaptureInput-sc-mqvkhe-5 iMoPCi"><label
      class="email-capturestyle__EmailCaptureLabel-sc-mqvkhe-6 ewlRSE">Email address</label><button type="submit" class="email-capturestyle__EmailCaptureSubmit-sc-mqvkhe-7 kJILFH"><span
        class="email-capturestyle__IconWrapper-sc-mqvkhe-0 email-capturestyle__IconArrow-sc-mqvkhe-1 iynvwH frgPIp"><span class="svg-iconstyle__RotationWrapper-sc-sa211s-0 hCwUEg"><svg width="20" height="20" viewBox="0 0 20 20"
            xmlns="http://www.w3.org/2000/svg" fill="none">
            <path fill-rule="evenodd" clip-rule="evenodd"
              d="M12.6068 4.2343C12.2163 3.84378 11.5831 3.84378 11.1926 4.2343C10.8021 4.62482 10.8021 5.25799 11.1926 5.64851L14.5443 9.00022H4.16797C3.61568 9.00022 3.16797 9.44794 3.16797 10.0002C3.16797 10.5525 3.61568 11.0002 4.16797 11.0002H14.5451L11.1926 14.3527C10.8021 14.7433 10.8021 15.3764 11.1926 15.767C11.5831 16.1575 12.2163 16.1575 12.6068 15.767L17.666 10.7077C18.0566 10.3172 18.0566 9.68405 17.666 9.29352L12.6068 4.2343Z"
              fill="rgba(255,255,255, 1)"></path>
          </svg></span></span><span class="email-capturestyle__IconWrapper-sc-mqvkhe-0 email-capturestyle__IconCheck-sc-mqvkhe-2 iynvwH qNqgJ"><svg width="24" height="24" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg">
          <path fill="rgba(255,255,255, 1)" d="M9 16.17L4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path>
        </svg></span></button></div>
  <div class="email-capturestyle__EmailCaptureFieldCheckbox-sc-mqvkhe-10 iJqJKi">
    <div class="blockstyle__Block-web-components__sc-u030pm-0 lnVrhO">
      <div class="checkbox-fieldstyle__CheckboxFieldWrapper-sc-1jc0bfs-3 dwVJcI"><label class="checkbox-fieldstyle__CheckboxStyleWrapper-sc-1jc0bfs-2 hNJzkn"><input id="termsValue" name="termsValue" autocomplete="termsValue" tabindex="1"
            type="checkbox" class="checkbox-fieldstyle__CheckboxFieldStyle-sc-1jc0bfs-0 ldUzDz"><span data-testid="termsAndConditionsCheckbox" class="checkbox-fieldstyle__CheckmarkSpan-sc-1jc0bfs-1 dUHJfH"></span></label><label for="termsValue"
          class="checkbox-fieldstyle__CheckboxFieldLabel-sc-1jc0bfs-4 dMGleo">
          <div class="email-capturestyle__EmailCaptureCaption-sc-mqvkhe-9 kueEGI">I agree to the
            <a class="simple-linkstyle__InternalLink-sc-1comfoj-1 cAOSLu elementsstyle__RouterLinkReset-sc-1j7d6st-1 femUEY" href="/terms-and-conditions">Terms and Conditions</a>,
            <a class="simple-linkstyle__InternalLink-sc-1comfoj-1 cAOSLu elementsstyle__RouterLinkReset-sc-1j7d6st-1 femUEY" href="/privacy-policy">Privacy Policy</a> and
            <a class="simple-linkstyle__InternalLink-sc-1comfoj-1 cAOSLu elementsstyle__RouterLinkReset-sc-1j7d6st-1 femUEY" href="/telehealth-consent">Telehealth Consent</a>.</div>
        </label></div>
    </div>
  </div>
</form>

Text Content

 * 
 * 
 * 





HIMS & HERS HEALTH, INC.


PRIVACY POLICY

Last updated: May 15, 2023

Introduction

Hims & Hers Health, Inc. and its subsidiaries ("Hims & Hers" "we," or "us") owns
and operates websites (the "Websites") located at www.hims.com and
www.forhers.com and may have previously, now or in the future own and/or operate
a Hims and/or Hers mobile application (collectively, the " Platform"). Your
access and use of the Platform, any part thereof, or anything associated
therewith, including its content ("Content"), any products or services provided
through the Platform or otherwise by Hims & Hers, and any affiliated website,
software or application owned or operated by Hims & Hers (collectively,
including the Platform and the Content, the "Service") are subject to this
Privacy Policy unless specifically stated otherwise. Capitalized terms not
otherwise defined in this Privacy Policy have the same meaning as set forth in
the Hims & Hers Terms and Conditions ("Terms and Conditions").

We are committed to respecting the privacy of users of the Service. We created
this Privacy Policy ( "Privacy Policy" ) to tell you how Hims & Hers collects,
uses and discloses information in order to provide you with the Service.

By creating, registering, or logging into an account through the Service, or
otherwise accessing or using the Service, you are acknowledging the most recent
version of this Privacy Policy. If we make any changes to our Privacy Policy, we
will post the revised Privacy Policy and update the "Last updated" date of the
Privacy Policy.

If you are using the Service on behalf of an individual other than yourself, you
represent that you are authorized by such individual to act on such individual's
behalf and that such individual acknowledges the practices and policies outlined
in this Privacy Policy.

Limitations on Use by Minors

Our Service is generally intended for use by individuals who are at least
eighteen (18) years of age or such older age as may be required by applicable
state laws in the jurisdiction in which an individual utilizes the Service.
Individuals who are between the ages of thirteen (13) and eighteen (18) (or such
older age of majority) may use the Service for the sole purpose of obtaining a
medical consultation for the treatment of acne using topical skincare products
(to the extent made available) if a parent or legal guardian provides consent to
such use in accordance with the requirements set forth in our Terms and
Conditions and the Service. The Service is not designed or intended to attract,
and is not directed to, children under thirteen (13) years of age. If we obtain
actual knowledge that we have collected personal information through the
Platform from a person under thirteen (13) years of age, we will use reasonable
efforts to refrain from further using such personal information or maintaining
it in retrievable form.

Furthermore, if you are under sixteen (16) years of age, then you (or your
parent or legal guardian if you are under age 13) may at any time request that
we remove content or information about you that is posted on the Platform.
Please submit any such request ("Request for Removal of Minor Information") to
either of the following:

 * By mail: Hims & Hers Health, Inc., Attn: Privacy Officer, 2269 Chestnut
   Street, #523, San Francisco, CA 94123, with a subject line of "Removal of
   Minor Information. If you send by mail, please send by U.S. Certified Mail,
   Return Receipt Requested to allow for confirmation of mailing, delivery and
   tracking.
 * By email: privacy@forhims.com, with a subject line of "Removal of Minor
   Information"

For each Request for Removal of Minor Information, please state "Removal of
Minor Information" in the email or letter subject line, and clearly state the
following in the body of the request:

 * The nature of your request
 * The identity of the content or information to be removed
 * The location of the content or information on the Platform (e.g. by providing
   the URL)
 * That the request is related to the "Removal of Minor Information"
 * Your name, street address, city, state, zip code and email address, and
   whether you prefer to receive a response to your request by mail or email

We will not accept any Request for Removal of Minor Information via telephone or
facsimile. Hims & Hers is not responsible for failing to comply with any Request
for Removal of Minor Information that is incomplete, incorrectly labeled or
incorrectly sent.

Please note that we are not required to erase or otherwise eliminate, or enable
erasure or elimination of such content or information in certain circumstances,
such as, for example, when an international, federal, state, or local law, rule
or regulation requires Hims & Hers to maintain the content or information; when
Hims & Hers maintains the content or information on behalf of your Providers (as
defined in our Terms and Conditions) as part of your electronic medical record;
when the content or information is stored on or posted to the Site by a third
party other than you (including any content or information posted by you that
was stored, republished or reposted by the third party); when Hims & Hers
anonymizes the content or information, so that you cannot be individually
identified; when you do not follow the aforementioned instructions for
requesting the removal of the content or information; and when you have received
compensation or other consideration for providing the content or information.

The foregoing is a description of Hims & Hers' voluntary practices concerning
the collection of personal information through the Service from certain minors,
and is not intended to be an admission that Hims & Hers is subject to the
Children's Online Privacy Protection Act, the Federal Trade Commission's
Children's Online Privacy Protection Rule(s), or any similar international,
federal, state, or local laws, rules, or regulations.

Protected Health Information

When you set up an account with Hims & Hers, you are creating a direct customer
relationship with Hims & Hers that enables you to access and/or utilize the
various functions of the Platform and the Service as a user. As part of that
relationship, you provide information to Hims & Hers, including but not limited
to, your name, email address, shipping address, phone number and certain
transactional information, that we do not consider to be "protected health
information" or "medical information".

However, in using certain components of the Service, you may also provide
certain health or medical information that may be protected under applicable
laws. Hims & Hers is not a "covered entity" under the Health Insurance
Portability and Accountability Act of 1996, Public Law 104-191, and its related
regulations and amendments from time to time (collectively, " HIPAA"). One or
more of the Labs, Pharmacies or Medical Groups (as defined in our Terms and
Conditions) may or may not be a "covered entity" or "business associate" under
HIPAA, and Hims & Hers may in some cases be a "business associate" of a Pharmacy
or Medical Group. It is important to note that HIPAA does not necessarily apply
to an entity or person simply because there is health information involved, and
HIPAA may not apply to your transactions or communications with Hims & Hers, the
Medical Groups, the Providers, the Labs, or the Pharmacies. To the extent Hims &
Hers is deemed a "business associate" however, and solely in its role as a
business associate, Hims & Hers, may be subject to certain provisions of HIPAA
with respect to "protected health information," as defined under HIPAA, that you
provide to Hims & Hers, the Medical Group or the Providers (" PHI"). In
addition, any medical or health information that you provide that is subject to
specific protections under applicable state laws (collectively, with PHI,
"Protected Information" ), will be used and disclosed only in accordance with
such applicable laws. However, any information that does not constitute
Protected Information under applicable laws may be used or disclosed in any
manner permitted under this Privacy Policy. Protected Information does not
include information that has been de-identified in accordance with applicable
laws.

The Medical Groups and Providers have adopted a Notice of Privacy Practices that
describes how they use and disclose Protected Information. By accessing or using
any part of the Service, you acknowledge receipt of the Notice of Privacy
Practices from your Medical Group and Provider(s).

By accessing or using any part of the Service, you understand that even if HIPAA
does apply to Hims & Hers, the Medical Groups, the Providers, the Labs, or the
Pharmacies, any information that you submit to Hims & Hers that is not intended
and used solely for the provision of diagnosis and treatment by the Medical
Group and Providers, laboratory services by the Labs or prescription fulfillment
by the Pharmacies, is not considered Protected Information, and will only be
subject to our Privacy Policy and any applicable state laws that govern the
privacy and security of such information. For purposes of clarity, information
you provide to Hims & Hers in order to register and set up an account on the
Platform, including name, username, email address, shipping address and phone
number, are not considered Protected Information.

Collection of Personal Information

The personal data we collect depends on how you interact with us, the services
you use, and the choices you make. 

We collect information about you from different sources and in various ways when
you use our services, including information you provide directly, information
collected automatically, information from third-party data sources, and data we
infer or generate from other data.

Information you provide directly. We collect personal data you provide to us.
For example:

 * Name and contact information, such as your name, email address, phone number,
   and billing and physical addresses.
 * Demographic data, such as your gender, date of birth, and zip code.
 * Third-party website, network, platform, server and/or application information
   (e.g., Facebook, Twitter, Instagram)
 * Payment information, such as your credit card number, financial account
   information, and other payment details.
 * Content and files, such as photographs, videos, documents, and other files
   you upload to our Service. This includes email messages and other
   communications you send to us.
 * Sensitive personal pnformation
   * Government ID. We may collect government-issued identifiers such as
     driver’s license, passport number, and social security numbers.
   * Photographic or video images submitted for identification or non-diagnosis
     or treatment purposes, including photographs of your driver’s license or
     passport
   * Account access information. We collect information such as a username or
     account number in combination with a password, security or access code, or
     other credential that allows access to an account.
   * Sensitive demographic data. We collect information about racial or ethnic
     origin.
   * Contents of communications. We collect the contents of communications that
     you make via our Service.
   * Biometric information. We or our service providers may use biometric
     information to verify your identity prior to your use of our Service.
   * Health data. We collect and analyze information concerning your health.
   * Sexuality. We collect and analyze information about your sex life or sexual
     orientation.

Information we collect automatically. When you use our services, we collect some
information automatically. For example:

 * Identifiers and device information. When you visit our websites, our web
   servers automatically log your Internet Protocol (IP) address and information
   about your device, including device identifiers (such as MAC address); device
   type; and your device’s operating system, browser, and other software
   including type, version, language, settings, and configuration. As further
   described in the “Cookies, Mobile IDs, and Similar Technologies” section
   below, our websites and online services store and retrieve cookie
   identifiers, mobile IDs, and other data.
 * Geolocation data. Depending on your device and app settings, we collect
   geolocation data when you use our apps or online services. This information
   may include precise geolocation data, meaning data derived from a device and
   that is used to locate you within a circle with a radius of 1,850 feet or
   less, which is considered a type of sensitive personal information.
 * Usage data. We automatically log your activity on our websites, apps and
   connected products, including the URL of the website from which you came to
   our sites, pages you viewed, how long you spent on a page, access times, and
   other details about your use of and actions on our website. In some
   instances, such usage data may be sensitive personal information if it
   relates to browsing activity on health-specific sites.

Information we create or generate. We infer new information from other data we
collect, including using automated means to generate information about your
likely preferences or other characteristics (“inferences”). For example, we
infer your general geographic location (such as city, state, and country) based
on your IP address.

Information we obtain from third-party sources. We also obtain the types of
information described above from third parties. These third-party sources
include, for example: 

 * Third-party partners.  Third-party applications and services, including
   social networks you choose to connect with or interact with through our
   services. 
 * Co-branding/marketing partners.  Partners with which we offer co-branded
   services or engage in joint marketing activities. 
 * Service providers.  Third parties that collect or provide data in connection
   with work they do on our behalf, for example companies that determine your
   device’s location based on its IP address. 
 * Publicly available sources.  Public sources of information such as open
   government databases.

When you are asked to provide personal data, you may decline. And you may use
web browser or operating system controls to prevent certain types of automatic
data collection. But if you choose not to provide or allow information that is
necessary for certain services or features, those services or features may not
be available or fully functional.

Hims & Hers Health provides management services to the medical providers and
certain pharmacies you may access through our Service. As a result, we may store
additional health information on their behalf, including your medical record,
communications with providers, and medical history.

Cookies, Mobile IDs, and Similar Technologies

We use cookies, web beacons, mobile analytics and advertising IDs, and similar
technologies to operate our websites and online services and to help collect
data, including usage data, identifiers, and device information.  

What are cookies and similar technologies?

Cookies are small text files placed by a website and stored by your browser on
your device. A cookie can later be read when your browser connects to a web
server in the same domain that placed the cookie. The text in a cookie contains
a string of numbers and letters that may uniquely identify your device and can
contain other information as well. This allows the web server to recognize your
browser over time, each time it connects to that web server. 

Web beacons are electronic images (also called single-pixel or clear GIFs) that
are contained within a website or email. When your browser opens a webpage or
email that contains a web beacon, it automatically connects to the web server
that hosts the image (typically operated by a third party). This allows that web
server to log information about your device and to set and read its own cookies.
In the same way, third-party content on our websites (such as embedded videos,
plug-ins, or ads) results in your browser connecting to the third-party web
server that hosts that content. We also include web beacons in our email
messages or newsletters to tell us if you open and act on them. 

Mobile analytics and advertising IDs are generated by operating systems for
mobile devices (iOS and Android) and can be accessed and used by apps in much
the same way that websites access and use cookies. Our apps contain software
that enables us and our third-party analytics and advertising partners to access
these mobile IDs. 

How do we and our partners use cookies and similar technologies?

We, and our analytics and advertising partners, use these technologies in our
websites, apps, and online services to collect personal data (such as the pages
you visit, the links you click on, and similar usage information, identifiers,
and device information) when you use our services, including personal data about
your online activities over time and across different websites or online
services. This data is used to store your preferences and settings, enable you
to sign-in, analyze how our websites and apps perform, track your interaction
with the site or app, develop inferences, deliver and tailor interest-based
advertising, combat fraud, and fulfill other legitimate purposes. We and/or our
partners also share the data we collect or infer with third parties for these
purposes. For more information about the third-party analytics and advertising
partners that collect personal information on our services, please see the “Our
Disclosure of Personal Data” section of this statement.  

What controls are available?

There are a range of cookie and related controls available through browsers,
mobile operating systems, and elsewhere. See the “Choice and Control of Personal
Data” section below for details.  

Use of Information

We use the personal data we collect for purposes described in this privacy
statement or as otherwise disclosed to you, subject to the limitations addressed
in the Protected Health Information Section above. For example, we use personal
data for the following purposes:

Purpose of UseCategories of Personal DataProduct and service delivery. To
provide and deliver our Service, including troubleshooting, facilitating your
movement through the Service, confirming your location, improving, and
personalizing those services.Contact information, demographic data, payment
information, content and files, biometric information, identifiers and device
information, geolocation data, usage data, inferences

Sensitive information: government ID, account access information, sensitive
demographic data, contents of communications, biometric information for
identification, health data for collecting and analyzing, information about sex
life or sexual orientation for collecting and analyzing.Business operations. To
operate our business, such as billing, processing your payments, accounting,
administering your account, improving our internal operations, securing our
systems, detecting fraudulent or illegal activity, verifying your identity, and
meeting our legal obligations. Additionally, to protect or enforce Hims & Hers'
rights and properties.Contact information, demographic data, payment
information, content and files, biometric information, identifiers and device
information geolocation data, usage data, inferences

Sensitive information: government ID, account access information, precise
geolocation data, sensitive demographic data, contents of communications,
genetic data, biometric information for identification, health data for
collecting and analyzing, information about sex life or sexual orientation for
collecting and analyzing.Product improvement, development, and research. To
develop, test, or improve the Service and content, features and/or products or
services offered via the Service. Additionally, to Identify or create new
products or services. Lastly, to analyze traffic and user behavior or activity
to and through ServiceContact information, demographic data, payment
information, content and files, biometric information, identifiers and device
information, geolocation data, usage data, inferences

Sensitive information: government ID, account access information, precise
geolocation data, sensitive demographic data, contents of communications,
genetic data, biometric information for identification, health data for
collecting and analyzing, information about sex life or sexual orientation for
collecting and analyzingPersonalization. To understand you and your preferences
to enhance your experience and enjoyment using our services.Contact information,
demographic data, payment information, content and files, biometric information,
identifiers and device information geolocation data, usage data, inferences

Sensitive information: government ID, account access information, precise
geolocation data, sensitive demographic data, contents of communications,
genetic data, biometric information for identification, health data for
collecting and analyzing, information about sex life or sexual orientation for
collecting and analyzing.Customer support. To provide customer support, fulfill
your requests, and respond to your questions. Additionally, to place and track
orders for products or services on your behalfContact information, demographic
data, payment information, content and files, biometric information, identifiers
and device information geolocation data, usage data, inferences

Sensitive information: government ID, account access information, precise
geolocation data, sensitive demographic data, contents of communications,
genetic data, biometric information for identification, health data for
collecting and analyzing, information about sex life or sexual orientation for
collecting and analyzing.Communications. To send you information about Hims &
Hers, the Labs, the Pharmacies, the Medical Groups, the Providers, including
confirmations, invoices, technical notices, updates, security alerts, and
support and administrative messages. Additionally, to communicate with you by
letter, email, text, telephone, or other forms of communication, including on
behalf of your Provider(s), to facilitate telehealth ServiceContact information,
demographic data, payment information, content and files, biometric information,
identifiers and device information geolocation data, usage data, inferences

Sensitive information: government ID, account access information, precise
geolocation data, sensitive demographic data, contents of communications,
genetic data, biometric information for identification, health data for
collecting and analyzing, information about sex life or sexual orientation for
collecting and analyzing.Marketing. To communicate with you about new services,
offers, promotions, rewards, contests, upcoming events, and other information
about our services and those of our selected partners.Contact information,
demographic data, payment information, content and files, biometric information,
identifiers and device information geolocation data, usage data, sensor data,
inferences

Sensitive information: health data for collecting and analyzingAdvertising. To
promote and market Hims & Hers, the Service, and the products and/or services
offered via the ServiceContact information, demographic data, identifiers and
device information, geolocation data, usage data, inferences

Sensitive information: health data for collecting and analyzing

Additionally, we may use your browsing and other activity on the Service to
promote and market Hims & Hers, the Service, and the products and/or services
offered via the Service, as well as to measure our advertising and marketing
efforts. Depending on your activity on the Service, this may include information
related to you visiting health-related pages on the Service. In some states, we
may be required to obtain your consent prior to using information that
constitutes sensitive personal information. While we may use information about
your browsing activity on health-related pages, we do not use Protected
Information for advertising or marketing.

We may de-identify your information and use, create and sell such de-identified
information or any business or other purpose not prohibited by applicable law.

Disclosure of Information

We disclose personal data with your consent or as we determine necessary to
complete your transactions or provide the services you have requested or
authorized. Subject to the limitations described in the Protected Health
Information section above, we may disclose your information to third parties in
connection with the provision of our Service or as otherwise permitted or
required by law. For example, we may disclose your information to:

 * Service providers. We provide personal data to vendors or agents working on
   our behalf for the purposes described in this statement. For example,
   companies we’ve hired to provide customer service support or assist in
   protecting and securing our systems and services may need access to personal
   data to provide those functions.   
 * Financial services & payment processing. When you provide payment data, for
   example to make a purchase, we will disclose payment and transactional data
   to banks and other entities as necessary for payment processing, fraud
   prevention, credit risk reduction, analytics, or other related financial
   services.
 * Marketing/Ad Partners. We may provide personal data to marketing and
   advertising partners. For example, we may share identifying information with
   an advertising partner in order to deliver personalized advertising to you or
   for the purpose of delivering advertisements to other people with similar
   interests to you. This may include sensitive personal information such as
   health data or information about your sex life to the extent it is not
   Protected Health Information. For example, if you view a webpage about
   balding or erectile dysfunction treatments, we may provide that information
   to an advertising partner who will then deliver advertisements to you on
   different websites based on your viewing activity.
 * Financial services & payment processing. When you provide payment data, for
   example to make a purchase, we will disclose payment and transactional data
   to banks and other entities as necessary for payment processing, fraud
   prevention, credit risk reduction, analytics, or other related financial
   services.
 * Affiliates. We enable access to personal data across our subsidiaries,
   affiliates, and related companies, for example, where we share common data
   systems or where access helps us to provide our services and operate our
   business.  
 * The Labs, Pharmacies, Medical Groups, or their Providers. We facilitate
   information sharing between you and the Medical Groups, Pharmacies,
   Providers, and Labs, as applicable, to enable them to provide services to you
   via the Service and to collect payment on their behalf.
 * Corporate transactions. We may disclose personal data as part of a corporate
   transaction or proceeding such as a merger, financing, acquisition,
   bankruptcy, dissolution, or a transfer, divestiture, or sale of all or a
   portion of our business or assets.  
 * Legal and law enforcement. We will access, disclose, and preserve personal
   data when we believe that doing so is necessary to comply with applicable law
   or respond to valid legal process, including from law enforcement or other
   government agencies.  

 * Security, safety, and protecting rights. We will disclose personal data if we
   believe it is necessary to: 
   
   * protect our customers and others, for example to prevent spam or attempts
     to commit fraud, or to help prevent the loss of life or serious injury of
     anyone;
   
   * operate and maintain the security of our services, including to prevent or
     stop an attack on our computer systems or networks; or
   
   * protect the rights or property of ourselves or others, including enforcing
     our agreements, terms, and policies. 

Third party analytics and advertising companies also collect personal data
through our website and apps including identifiers and device information (such
as cookie IDs, device IDs, and IP address), geolocation data, usage data, and
inferences based on and associated with that data, as described in the “Cookies”
section of this statement. These third-party vendors may combine this data
across multiple sites to improve analytics for their own purpose and others. For
example, we use Google Analytics on our website to help us understand how users
interact with our website; you can learn how Google collects and uses
information at www.google.com/policies/privacy/partners.

Other third-party analytics and advertising providers we use on our websites
include, for example:

Company/Service Purpose(s) Privacy NoticesManage Settings (opt-out) Google
(DoubleClick) Advertising,
analytics https://policies.google.com/technologies/partner-sites https://adssettings.google.com/ Twitter
AdvertisingAdvertising https://twitter.com/en/privacyhttps://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-adsFacebook
Audiences Advertisinghttps://www.facebook.com/privacy/explanationhttps://www.facebook.com/settings?tab=ads Google
Analytics Analytics www.google.com/policies/privacy/partners  https://tools.google.com/dlpage/gaoptout

Some of the data disclosures to these third parties may be considered a “sale”
or “sharing” of personal information as defined under the laws of California and
other U.S. states.  Please see the “Choice and Control” and “California Privacy
Rights” sections below for more details.  

Please note that some of our services also include integrations, references, or
links to services provided by third parties whose privacy practices differ from
ours. If you provide personal data to any of those third parties, or allow us to
share personal data with them, that data is governed by their privacy
statements. 

Finally, we may disclose de-identified information in accordance with applicable
law. 

Choice and control of personal data

We provide a variety of ways for you to control the personal data we hold about
you, including choices about how we use that data. In some jurisdictions, these
controls and choices may be enforceable as rights under applicable law.

If you wish to access, copy, download, correct, or delete personal data about
you that we hold, please visit privacy.hims.com.

You can choose whether to receive promotional communications from us by email or
SMS. If you receive promotional email or SMS messages from us and would like to
stop, you can do so by following the directions in that message or by contacting
us as described in the “Contact Us” section below. These choices do not apply to
certain informational communications including surveys and mandatory service
communications.

There are certain browser and platform controls that may be available to you in
order to opt-out from or otherwise control targeted advertising as described
below. You can use the opt-out controls offered by the organizations our
advertising partners may participate in, which you can access at:

 * NAI (http://optout.networkadvertising.org)
 * DAA (http://optout.aboutads.info/)

You can use the other cookie or mobile ID controls described below.

These choices are specific to the device or browser you are using. If you access
our services from other devices or browsers, you will need take these actions
from those systems to set applicable controls for those systems.

Some privacy laws define “sale” broadly to include some the disclosures
described in the “Our Disclosure of Personal Data” section above. To opt-out
from such data “sales” you can use the Global Privacy Control setting or click
on “Your Privacy Choices” on the bottom of our webpage.

Browser or platform controls.

Cookie controls. Most web browsers are set to accept cookies by default. If you
prefer, you can go to your browser settings to learn how to delete or reject
cookies. If you choose to delete or reject cookies, this could affect certain
features or services of our website. If you choose to delete cookies, settings
and preferences controlled by those cookies, including advertising preferences,
may be deleted and may need to be recreated.

Global Privacy Control. Some browsers and browser extensions support the “Global
Privacy Control” (GPC) or similar controls that can send a signal to the
websites you visit indicating your choice to opt-out from certain types of data
processing, including data sales and/or targeted advertising, as specified by
applicable law. When we detect such a signal, we will make reasonable efforts to
respect your choices indicated by a GPC setting or similar control that is
recognized by regulation or otherwise widely acknowledged as a valid opt-out
preference signal.

Do Not Track. Some browsers include a "Do Not Track" (DNT) setting that can send
a signal to the websites you visit indicating you do not wish to be tracked.
Unlike the GPC described above, there is not a common understanding of how to
interpret the DNT signal; therefore, our websites do not respond to browser DNT
signals. Instead, you can use the range of other tools to control data
collection and use, including the GPC, cookie controls, and advertising controls
described above.

Mobile advertising ID controls. iOS and Android operating systems provide
options to limit tracking and/or reset the advertising IDs.

Email web beacons. Most email clients have settings that allow you to prevent
the automatic downloading of images, including web beacons, which prevents the
automatic connection to the web servers that host those images.

Except for the automated controls described above, if you send us a request to
exercise your rights or these choices, to the extent permitted by applicable
law, we may decline requests in certain cases. For example, we may decline
requests where granting the request would be prohibited by law, could adversely
affect the privacy or other rights of another person, would reveal a trade
secret or other confidential information, or would interfere with a legal or
business obligation that requires retention or use of the data. Further, we may
decline a request where we are unable to authenticate you as the person to whom
the data relates, the request is unreasonable or excessive, or where otherwise
permitted by applicable law.

Finally, please note that this Privacy Policy applies only to your “personal
information,” which is separate from “medical information” or “protected health
information.” To understand our information practices and your rights with
respect to such information, visit the Medical Groups Notice of Privacy
Practices.

Data Retention

Hims & Hers may retain your information for as long as it believes necessary; as
long as necessary to comply with its legal obligations, resolve disputes, and/or
enforce its agreements; and/or as long as needed to provide you with the
products and/or services of the Service or Hims & Hers. Hims & Hers may dispose
of or delete any such information at any time except as set forth in any other
agreement or document executed by Hims & Hers or as required by law.

Similarly, the Medical Groups, Providers, Pharmacies, and Labs may retain your
information for as long as they believe necessary; as long as necessary to
comply with their respective legal obligations, resolve disputes and/or enforce
its agreements; and/or as long as needed to provide you with their products
and/or services. The Medical Groups, Providers, Pharmacies, and Labs may dispose
of or delete any such information at any time except as set forth in any other
agreement or document executed by such parties or as required by law.

Other third parties with whom we share your information have their own policies
and procedures with respect to how long they may retain your information and how
and when they dispose of or delete your information.

Transactions

In connection with any transaction that you conduct through the Service (e.g.,
the purchase or sale of any products or services on or through the Service), you
may be asked to supply certain information relevant to the transaction,
including, without limitation, your credit card number and expiration date, your
billing address, your shipping address, your phone number and/or your email
address. By submitting such information, you grant Hims & Hers without charge
the irrevocable, unencumbered, universe-wide and perpetual right to provide such
information to third parties (e.g., payment processing companies, buyers on the
Service, sellers on the Service) for the purpose of facilitating the
transaction.

All credit card, debit card and other monetary transactions on or through the
Service occur through an online payment processing application(s) accessible
through the Service. This online payment processing application(s) is provided
by Hims & Hers' third-party online payment processing vendor, Stripe ("Stripe").
Additional information about Stripe, its privacy policy and its information
security measures (collectively, the "Stripe Policies") should be available on
the Stripe website located at https://stripe.com/us/privacy or by contacting
Stipe directly. Reference is made to the Stripe Policies for informational
purposes only and are in no way incorporated into or made a part of this Privacy
Policy. Hims & Hers' relationship with Stripe, if any, is merely contractual in
nature, as Stripe nothing more than a third-party vendor to Hims & Hers, and is
in no way subject to Hims & Hers' direction or control; thus, their relationship
is not, and should not be construed as, one of fiduciaries,
franchisors-franchisees, agents-principals, employers-employees, partners, joint
venturers or the like.

Jurisdictional Issues

The Service may only be used within certain states within the United States as
described in our Terms and Conditions. Accordingly, this Privacy Policy, and our
collection, use, and disclosure of your information, is governed by U.S. law.

California Residents

If you are a California resident and the processing of personal information
about you is subject to the California Consumer Privacy Act (CCPA), you have
certain rights with respect to that information.  

Notice at Collection. At or before the time of collection, you have a right to
receive notice of our practices, including the categories of personal
information and sensitive personal information to be collected, the purposes for
which such information is collected or used, whether such information is sold or
shared, and how long such information is retained. You can find those details in
this statement by clicking on the above links.

Right to Know. You have a right to request that we disclose to you the personal
information we have collected about you.  You also have a right to request
additional information about our collection, use, disclosure, or sale of such
personal information.  Note that we have provided much of this information in
this privacy statement. You may make such a “request to know” by visiting
privacy.hims.com or emailing us at privacy@forhims.com.

Rights to Request Correction or Deletion. You also have rights to request that
we correct inaccurate personal information and that we delete personal
information under certain circumstances, subject to a number of exceptions. To
make a request to correct or delete, visit privacy.forhims.com or email us at
privacy@forhims.com.

Right to Opt-Out / “Do Not Sell or Share My Personal Information”. You have a
right to opt-out from future “sales” or “sharing” of personal information as
those terms are defined by the CCPA.

Note that the CCPA defines “sell,” “share,” and “personal information” very
broadly, and some of our data sharing described in this privacy statement may be
considered a “sale” or “sharing” under those definitions. In particular, we let
advertising and analytics providers collect identifiers (IP addresses, cookie
IDs, and mobile IDs), activity data (browsing, clicks, app usage), device data,
and geolocation data through our sites and apps when you use our online
services, but do not “sell” or “share” any other types of personal information.
If you do not wish for us or our partners to “sell” or “share” personal
information relating to your visits to our sites for advertising purposes, you
can make your request by clicking on the “Do Not Sell or Share My Personal
Information” link at the bottom of the page or using a Global Privacy Control.
If you opt-out using these choices, we will not share or make available such
personal information in ways that are considered a “sale” or “sharing” under the
CCPA.  However, we will continue to make available to our partners (acting as
our service providers) some personal information to help us perform
advertising-related functions. Further, using these choices will not opt you out
of the use of previously “sold” or “shared” personal information or stop all
interest-based advertising.]21   

We do not knowingly sell or share the personal information of minors under 16
years of age.

Right to Limit Use and Disclosure of Sensitive Personal Information. You have a
right to limit our use of sensitive personal information for any purposes other
than to provide the services or goods you request or as otherwise permitted by
law.

To opt-out from such additional purposes, please visit click on “Your Privacy
Choices” page or use the Global Privacy Control described in the “Choice and
Control” section of this statement.

You may designate, in writing or through a power of attorney, an authorized
agent to make requests on your behalf to exercise your rights under the CCPA.
Before accepting such a request from an agent, we will require the agent to
provide proof you have authorized it to act on your behalf, and we may need you
to verify your identity directly with us.

Further, to provide, correct, or delete specific pieces of personal information
we will need to verify your identity to the degree of certainty required by law.
We will verify your request by asking you to send it from the email address
associated with your account or requiring you to provide information necessary
to verify your account.

Finally, you have a right to not be discriminated against for exercising these
rights set out in the CCPA. 

Additionally, under California Civil Code section 1798.83, also known as the
“Shine the Light” law, California residents who have provided personal
information to a business with which the individual has established a business
relationship for personal, family, or household purposes (“California
Customers”) may request information about whether the business has disclosed
personal information to any third parties for the third parties’ direct
marketing purposes.  

Please be aware that we do not disclose personal information to any third
parties for their direct marketing purposes as defined by this law.

Miscellaneous

We strive to use reasonable physical, technical and administrative measures to
protect information under our control. However, you must keep your Account
password secure and your Account confidential, and you are responsible for any
and all use of your Account. If you have reason to believe that the security of
your Account has been compromised, please notify us immediately in accordance
with the "Contacting Us" section below.

When using the Service, you may choose not to provide us with certain
information, but this may limit the features you are able to use or may prevent
you from using the Service all together. You may also choose to opt out of
receiving certain communications (e.g., newsletters, promotions) by emailing us
your preference. Please note that even if you opt out, we may still send you
Service-related communications. We do not currently respond to web browser "do
not track" signals or other mechanisms that provide a method to opt out of the
collection of information across the networks of websites and online services in
which we participate. If we do so in the future, we will describe how we do so
in this Privacy Policy. Hims & Hers may supplement, amend, or otherwise modify
this Privacy Policy at any time. Such supplements, amendments and other
modifications will be posted on this or a similar page of the Service, and shall
be deemed effective as of the "Last Updated" date; provided, however, that Hims
& Hers will notify you and/or require you to accept the updated Privacy Policy
if the supplemented, amended or otherwise modified Privacy Policy implements
material changes from Hims & Hers' then-current Privacy Policy. It is your
responsibility to carefully review this Privacy Policy each time you visit,
access or use the Service.

Contacting Us

If you have any questions about this Privacy Policy, please contact us by email
at privacy@forhims.com or by regular mail at:

Hims & Hers Health, Inc.

2269 Chestnut Street, #523

San Francisco, CA 94123

Attn: Privacy Officer

GET THE LATEST FROM HIMS

Email address
I agree to the Terms and Conditions, Privacy Policy and Telehealth Consent.


Download the app




POPULAR


Viagra®
Sildenafil

Generic for Viagra®

Hard Mint Chewables
Cialis®
Tadalafil

Generic for Cialis®

Minoxidil Solution
Finasteride Pills
Topical Finasteride
Sertraline for PE
Propanolol
Escitalopram

Generic for Lexapro®


LEARN


About Us
How It Works
Our Medical Experts
Savoir Faire

(It’s our blog)

Medical Review
Advocacy
Reviews
Investors


CONNECT


Customer Help Center

For all customer account inquiries

press@forhims.com

Important: FOR MEDIA ONLY. Do not use for customer service inquires.
press@forhims.com goes to a third party — never send personal, medical, or
health information to this address. Support inquiries will not be addressed.


CAREERS


Professionals
Providers

Download the app



Terms & conditions
Privacy policy
California Employment Candidate Privacy Policy
Sitemap
Telehealth Consent & Open Payments
Consumer Health Data Privacy Policy
Your privacy choices
© 2023 Hims & Hers Health, Inc. All rights reserved. HIMS, HERS, H, and HIMS &
HERS are trademarks of Hims, Inc.

visit forhers.com