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POST /case-studies/hospitality-business-cracked-pepper-needed-almost-24-hour-catering-support-for-vip-guests/

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GET https://tr.snapchat.com/cm/i

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Text Content

0161 660 9686Call Us Staff Portal
Select Location Head Office Leeds Bristol Birmingham Scotland London Manchester
Dublin Norwich Brighton Belfast Cardiff Newcastle Head Office: 0161 660 9686
Contact

 * About hap
 * Recruitment Areas
   * Cleaning
   * Contact Centre & Admin
   * COVID Support Roles
   * Festival & Events
   * Hospitality
   * Market Research
   * Promotions
   * Security & Stewards
   * Stadium, Arenas & Racecourses
   * Chefs & Kitchen Staff
   * Warehouse & Drivers
 * Case Studies
 * News & Blog
 * Contact


HOSPITALITY BUSINESS CRACKED PEPPER NEEDED ALMOST 24-HOUR CATERING SUPPORT FOR
VIP GUESTS

--------------------------------------------------------------------------------

We provided over 40 experts to serve breakfast in the morning, deliver dinners
in the evening and pour drinks until the early hours.

Request More Info

Cracked Pepper was offering a comprehensive morning, noon and night service to
VIP guests. But in order to ensure each service was flawless, they asked for our
support and guidance.


THE ROLES

--------------------------------------------------------------------------------

For the morning offering, we supplied baristas, chefs and KPs to deliver an
unforgettable breakfast. The same roles would then be relied on for the lunch
offer. These would then be supported by bar staff who would serve drinks during
dinnertime and for those celebrating later on in the evening.


WHAT WE PROVIDED

--------------------------------------------------------------------------------

In order for Cracked Pepper to uphold their VIP experience, their team needed to
appear seamless. We deployed a number of agile teams to supplement their staff,
including managers to oversee the harmony of everyone working together. As the
event was held on a temporary site, teams had to be familiar with changing
deadlines and circumstantial problem-solving.

Guests had paid a substantial amount of money for the experience, hence the
emphasis of upholding the standards Cracked Pepper created. This meant full
assimilation as well as complete professionalism at all times.


THE RESULTS

--------------------------------------------------------------------------------

The event was a huge success, with VIP visitors recognising the genuine value of
the heightened hospitality they had paid for.

Request More Info

1,200

Covers Served




ACHIEVEMENTS

OFFERED GENUINE VIP EXPERIENCE

PROVIDED 24-HOUR SERVICE

ADAPTED TO THE CLIENT’S TEAM

UPHELD PROFESSIONALISM WHILE WORKING ON TEMPORARY SITE


REQUEST MORE INFO

 * Name*
   
 * How can we help you?*
   How can we help you?I am interested in becoming a clientI am interested in
   becoming a Staff MemberI would like to stop getting emails and SMS messages
 * Please read the below message....*
   Unsubscribing means your account will be closed and you will not receive any
   further communication with us. If you want to work at a further event you
   will need to call the office to have your account reopned. Please confirm in
   the tick box below you happy for us to close your account.
    * I agree to closing my account

 * Company Name
   
 * Email*
   
 * Phone*
   
 * Recruitment Area
   Select Recruitment AreaHAP Group (General Enquiry)COVID Support RolesMarket
   ResearchSalesRetailPromotionsWarehouse & DriversFestival & EventsSecurity &
   StewardsContact Centre & AdminHospitalityStadium, Arena & Racecourses
 * Enquiry:
   
 * CAPTCHA
   
 * Phone
   
   This field is for validation purposes and should be left unchanged.

Submit
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