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Read our study with Forrester to find out why its apparent that poor credit
decisions are negatively impacting customers’ financial situations.

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2021 GLOBAL INSIGHTS REPORT – WAVE 4

Read about why businesses need to invest in technology to keep up with consumer
expectations online in our latest research.

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2021 GLOBAL DECISIONING REPORT

Navigating a new era of credit risk decisioning- as lenders prepare to navigate
a changed world, they’re prioritizing digital investments to help. Find out what
the top 5 Key business priorities are in 2021.

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WHITE PAPER: DIGITALISATION TRENDS – 2021 INSIGHTS

Digitalisation, also known as the process of using digital technology to provide
new opportunities for revenue and growth, continues to remain a top priority for
many organizations in 2021.

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2021 GLOBAL IDENTITY AND FRAUD REPORT

The impact of COVID-19 has caused a surge in digital demand over the past year,
reinforcing the deep connection between recognition, fraud prevention and the
online customer experience.

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EXPERIAN SELECTED AS LEADING PROVIDER OF DIGITAL IDENTITY SOLUTIONS

Digital identity solutions are a crucial component to enhancing the customer
experience in digital transactions. Driven by verified data, digital identity as
a concept benefits both businesses and consumers. Innovative and effective
solutions can prevent costly fraudulent activity and enhance compliance measures
for businesses and ensure a more convenient and protected experience for
consumers.

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2021 GLOBAL INSIGHTS REPORT – WAVE 3

The world is still grappling with the mental, emotional, and financial toll of
the Covid-19 pandemic but there are clear signs of hope and resolution ahead.
Consumer concerns about their personal finances have started to ease for the
first time since June 2020. And there’s a groundswell of opportunity for
businesses to serve the growing ranks of “connected customers”—putting the
consumer truly at the heart of the relationship.

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2020 GLOBAL INSIGHTS REPORT – WAVE 2

In one of the largest studies of its kind, Experian surveyed 3,000 consumers and
900 businesses to explore the shifts in consumer behaviour and business strategy
pre- and post-COVID-19.

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2020 GLOBAL INSIGHTS REPORT – WAVE 1

In one of the largest studies of its kind, Experian surveyed 3,000 consumers and
900 businesses to explore the shifts in consumer behaviour and business strategy
pre- and post-COVID-19.

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2020 GLOBAL IDENTITY AND FRAUD REPORT

Desires for a better experience and concerns for security are still shaping the
digital relationship between consumers and businesses, and identity is finding
its way into every customer decision.

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2020 GLOBAL DATA MANAGEMENT RESEARCH

For many, the promise of data-driven business is more myth than matter. Despite
sincere ambitions, many businesses fail to take advantage of the many benefits
that data can provide, as efforts around analytics and business intelligence are
hamstrung by poor-quality data. How do businesses gain control over their most
valuable asset?

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2019 FROST & SULLIVAN REPORT

In this report with Frost & Sullivan, we take a deep dive at the corporate
innovation agenda and the role that innovation labs have in the development of
the facets needed for a successful corporate innovation ecosystem.

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2019 ASIA-PACIFIC IDENTITY AND FRAUD REPORT

Digital adoption and with it a fast-growing digital ecosystem are changing the
relationship between businesses and consumers in Asia-Pacific. While businesses
are striving to drive and unlock the benefits from increasingly digital
lifestyles, they must tackle many challenges.

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Case Studies


YOMA BANK REVOLUTIONISES BANKING WITH EXPERIAN DECISIONING-SOLUTIONS

Powered by Experian's Digital Onboarding and Decisioning solutions, Yoma Bank
revolutionised and transformed its digital onboarding journey for seamless
customer experiences.

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Product Collaterals


DIGITAL TRANSFORMATION THROUGH THE FUTURE OF DECISIONING

Download the infographic and learn how Experian’s Decisioning-As-A-Service can
help to redefine the customer experience.

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RETAIL DIGITAL ONBOARDING PRODUCT SHEET

Find out more about how our Digital Onboarding solution can help you automate
and prioritise customer experience, all whilst managing decisioning and risk.

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SPOTLIGHT: POWERING DIGITAL TRANSFORMATION

Creating a frictionless customer onboarding journey for SMEs. Read more to find
out barriers and how businesses can build a robust digital onboarding journey.

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